Airtel Complaints & Reviews

Airtel Digital TV section cheating people saying if you handover the HD setup and Antenia, they will be paying back half of original price. When Called customer care, they are saying they won't pay back anything. Please be careful.

I called airtel number[protected] and asked for a new broadband connection in Aminjikarai, Chennai for 4mbps 15GB plan (which comes with free modem). The manager who spoke is Surya and he told only 2 Mbps is available and I need to pay 1.9k extra for wi-fi modem. He sent his associate Baskar ( his mob # 91-[protected]) to collect the wi-fi modem cost and installation cost which is 2.9k and I gave my PAN card, driving license copy + my rental agreement, photo and signed the airtel documents too. I got a bill No also TNPB - 904553. This happened on 10th September 2014. After 3 days, since no response from them, I called Basker, whose number was switched off. I called Surya and he told he will follow up and call back which he didn't do and he gave the same response for 2 more days whenever I called. Later when I called Surya at the number[protected], he told only 4Mbps plan is available and he cant give 2Mbps. I reminded him that my initial plan itself is for 4Mbps only and he only changed it to 2Mbps. So, provide 4Mbps-15GB plan and as per the offer, I need to get free wi-fi modem. Since I paid 1.9k extra for the modem, I told him to return the money or adjust in initial 2 months bill. He told he will check and let me know. After 3-4 days I called his mobile number[protected] which got re-directed to automated airtel voice number. I called airtel customer care and the representative told that my request # TNPB-904553 was never registered and hence technical team didnt work on this. They asked me to file a complaint, the complaint number is 50003408. No response. Again in few days, I called again customer care, they asked me to wait for few days for resolution. I told them to either give connection or return my 2.9k money. Again, the customer care representative told, someone will call. But no response. Now its been 21 days, today, again I called customer care, No response and the representative was like 'Log online. E-mail to airtel then you will get response', if we have to raise online complaints or e-mail then only we will get action, then why customer care is there? Now, I am not sure, what I should to get my money back or get connection.

I have tried to recharge Rs 249/- for a 3G data pack in my son's phone through Airtel online recharge services. I used my Citibank Master card. After online credit card payment of Rs. 249/- though the amount had been deducted in favour of Bharti airtel from my account, no recharge had been done to my son's mobile phone. I want an explanation for this. My son's mobile no. is [protected]. Citi Bank had sent the money deduction confirmation and the Citibank's approval no. is 240589. I request you to recharge the amount to the given phone number and see that this should not happen again. I had to go through this experience at least twice.

sir good morning I'm Mukesh Mangwani from Bilaspur (C.G.) My Land Line No. is[protected] I'm consumer of Airtel from since 15 years my complaint detail is Date Complaint no. [protected] [protected] [protected] 03.09.[protected] [protected] [protected] [protected] [protected] [protected] [protected] no resolution of my complaints & wrongly close my complaints please take action

NUMBER : [protected] I called the customer care executive to understand mypack offer for local and STD call rates. Executive confirmed that the offer at RS 306 was for A2A Local and STD calls for 90 days. However, my call charges are still at normal rates. Hence I called the customer care. 1) Each time i call, its pickedup by hindi speaking agent inspite of choosing english option and they have absolutely no atticates to talk. 2) Additionally people in the background make noise like absolute fish market. 3) Coming to the main issue, I called more than 6 - 7 times and; each time it was long 15 - 20 min call when the Gold service executive transfers the call to supervisor as he/ she is unable to fix the issue and then after transferring the call, call is disconnected. Will a customer be free to call so many times from his busy schedule and get such cheap unexpectedly ridiculous treatment?? I urge to get this fixed ASAP and wanted to highlight so that other similar customers donot have to waste their time like how i did. NUMBER : [protected]

My number is [protected] and my name is Amit Verma. What is this one time service activation charge. I was told by your channel partner that this amount will be refunded. I was told my call rates will be 30p and 35p per minuted for local and STD. I was also told that roaming will be life time free and free missed call alert for lifetime will be activated in my number. When I was given the offer I had just activated data usage on my prepaid connection and paid for it just 2 days back. I was told that the 2G usage will be refunded on my phone. But I don't see that (Why that amount is not reflected?). I was told all these when I was offered to change from prepaid to postpaid. I don't see that being reflected. What kind of shoddy scam is this? This is really intolerable. Please tell me how do I file a consumer complain against Airtel and its channel partner. It is customer harassment to the most degradable level. Details of the the channel partner who promised me all these on phone: SSE Prime Telecom LLP Address: Sector 1, Salt Lake City, Kolkata-64 Tel: [protected], [protected] Email: [protected]@yahoo.com I spoke to Anish Ghosh ([protected]/[protected]) and Bikash Singh ([protected]).

I have 3 airtel sim with data plan and also another airtel 4G connection. After using for 1 month, suddenly lost all the airtel signal at home. It works 1km away from home and everywhere else. But not working at all inside home. This issue i had faced 2 months back and it got resolved in 7 days after following up and fighting with airtel and in all other means. This time also its the same issue, and I am trying to reach out in many ways to get this fixed. I would appreciate If any one can ever understand the problem I am going through, and help me here. I cannot go home, as i will be completely unreachable from family and work. I have to stay in office even if its a holiday. I wish all airtel officers face this issue and never be able to reach their homes.

Dear sir i ma using for airtel 3gdongle([protected])with in wi-fi dongle. yesterday i am using wi-fi in another mobile time 11.[protected]:06:12this [protected] number open for one web page that page for unwanted page so i closed but Charges: Rs.35 dedication .to day i called 198 agent tell you only open and used so not possible and with deactivate and amount not recompense . I am tell openly I am previous airtel staff(csa) pls recompense me and I am using abuse word. I request for my amount refund me I am received sms MODEL VIDEO CLUB_30_35 has been activated. Charges: Rs.35.0 for 11 days.To deactivate, call or SMS STOP to 155223(Tollfree). Manage VAS at 56789 [protected]:06:12 Thanks for choosing MODEL VIDEO CLUB_30_35 on your airtel mobile. You have been charged Rs 35.0 for 11 days. Current account balance: Rs3.89 at 11:06. [protected]:06:11 Regards Deepak

Dear Sir, I am Yogesh from Hyderabad. I recharged my mobile no [protected] on 27.09.2014 around 10.30 am for 2G 2GB Internet data of 199 Rs. First I checked on its website www.airtel.in in quick recharge option their they mentioned that recharge by 199 Rs. For 2GB 2G internet data. then I recharge Rs. 199 my mobile no through axis bank website but after recharging I received 25000 local airtel seconds instead of 2GB 2G internet data after calling to airtel customer care I told them everything but they are not ready to refund my amount either they have to give me 2GB 2G internet data as they mention on their website or they have to refund my amount. Regards, Yogesh [protected]

Hello, This complaint is with reference to the previous complaint raisedd by me. As I got a call from a guy saying he is calling from airtel, he asked me my axis bank account no, valid date and for CVV no. How do I believe this guy. This is an serious issue some body help me out with this. Thanks Avinash

Hello, I am Avinash N L, I am using Airtel network. My concern is with out intimation they have deducted my money and when asked for money back giving n number of reason the customer care guys are not at all responding properly. Please do help me with this issue Mobile no-[protected] Thanks Avinash N L

I have manually recharged with ₹ 73 for internet pack which includes 350mb of 2g data for 10day but I hv only received 150mb 2g data and I have call to customer care but they are not giving right information my contact no is [protected] plz fix this issue and reply

i have tried to Recharge my a No [protected] but Unfortunatly another No in Chache has been Pasted ie([protected]) i wish to Get back the Cash to my PAYTM Wallet is it possible to it Back Please Kindly Help Me in this regard Sir/Mam/ Team Pls Find the Below Details Paytm Transaction receipt Order no: #[protected] Tue Sep 30 2014 [protected] [protected]@gmail.com

this has reference to the above, My Mobile No[protected], and am using Blackberry service since 2010 last 4 years to activate, am facing lots of problems till now it is not activated, whenever we contact customer care they are telling me like recorded message that it will take 24 hours and 4 hours. This is because of your lack of information that it has to renew or going to stop your service indication should be provided, like sms pack and other services. or you should make the arrange to activate like sms method EVEN i had tried to put AIRTEL BB FOR 40 times .i worst service ever seen sofar. please instruct the concern department and activate the same immediately even i had changed my other operator number also to your network. Now i am feeling bad about, why i had done like this. expecting your immediate aaction PK Raja [protected]

I recharged my airtel mobile with 102 rs. which is clearly mentioned on the site as 3g net pack for 30 days of 300mb. when i put the pack it shows it is for blackberry services. i tried calling the customer care and they told that i have selected blackberry services through 102rs. recharge, i asked for cancellation of the pack to which they refused. I want my money to be returned. airtel is misleading customers. my name-sandeep gupta mobile number- [protected]

hello, my contacts are getting calls from a number that is exactly same as mine jus has +10 in the starting. they get calls at odd hours and then call me back asking the reason of calling them so late. my phone is locked so there is np chance of accident calling or someone using my phone. this is very confusing. please help. surprisingly even i am getting calls with the code +1 and +10 and then my friend's no

I have not requested for s mono service on my mob no [protected]. With any request simply renewing the s mono service and deducting Rs 1/- for each sms. Please stop it forever immediately.

The matter is urgent and serious. Pl stop the S .MONO service on my mobile forever and immediately.

This is to inform that My airtel no [protected], [protected] and [protected] is not working since 10 days, i am residing at Horamavu near Banaswadi, every time weather recieve call or I make the call it says NO NET WORK COVERAGE.PLZ CHECK.ONCE IT WAS A GOOD NET WORK, BUT NOW it is not. Sivanesan.

My name is Jayashree. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 27-Sep-2014 at 23:05:33 that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible. I checked this consumer complaint forum and saw this has been the issue with serveral other airtel customers too... Refer here. http://www.consumercomplaints.in/airtel-balance-deduction-of-laila-service-pleas...⇄

dear sir/madam, I have purchased a smart SIM from retailer.this was on13/09/14.The mobile number given was [protected]. I was been told that within an one day the connection will get activated. Now its all most 16 days steel the connection is not been activated. I have submitted all record for SIM activation since a 16 days but it is not done.please activated it immediately Mobile number +91 [protected] SIM number[protected] A-3 My alternate number +91 [protected] Thank you, Ravikant g prajapati