Airtel Complaints & Reviews

Dear Sir, I am using Airtel from July 9th bearing mobile number [protected]. I have ported to Airtel from Vodafone with hope of better 3g services. From the day 1 I don't have proper network coverage and I raised complaints multiple times. It's been two months the issue is not yet resolved. I stay in 5th Cross, Chinnapanahalli, Marathalli, Bangalore. I am in such a helpless situation that I even can't port to any other promising service...

I recharged my prepaid number [protected] with a full talk time plan of 330rs on 24th august making my balance as 332.74 rs. I then recharged my number with a rs 39 2g Internet plan (200mb) of 7 days and also made 4 or 5 small calls. Upto 28th august my balance was more than rs 270. However around midnight of 28th august my balance was 0 WITHOUT ANY USE. My data plan expired 3 days after that on morning of 1st September. On 31st august I recharged again with 100rs and must have received 86 rs. The next day I used airtel *567# service and used 7 rs of my balance to get a 1 day 35 mb data plan, i.e. on 1st September and received its confirmation of activation message on 11:55pm. I started surfing at around an hour after receiving that confirmation message. However when I checked my balance it was just rs. 2.40. I checked my data usage using "last 5 transactions" of airtel *121# serivce but it was just around 4.5mb and I have not made any outgoing calls from before recharging so no balance should have been deducted. Please help me in this matter and refund my UNFAIRLY DEDUCTED balances of BOTH INSTANCES totaling "more than 350/-".

I have recharged my Airtel No. [protected] with Rs. 31 facebook Pack on 26th Aug, 2014. But amount was deducted from main balance. this was informed to toll free No. 198 but did not work. Again I have recharged with Rs. 31 but same problem persist. This time also informed to 198 but I no one could give me a solution for the same. Kindly advice and return my main balance amount. Regards, ABANEENDRA MOHAN BHATTACHARYYA M-[protected]

I bought a Samsung Duos S2 phone online from flipkart (WS Retail). In the product display it was written that airtel will give FREE 1 GB 3G data per month for 2 months when a new airtel SIM is installed in this phone. This offer was valid till 30th Sept'14.
I purchased airtel SIM No: [protected] on 1st Sept'14 & activated it. But nothing free has come to my SIM.
Pls let me know how are you going to fulfil your commitment for the Free offer.
Pls give the offer to my above no. SIM urgently.
-Gopika Charan Sinha

I have taken this connection two months ago...from first day the problem will arise that even you tube videos doesnot play properly. My connection plan is of 1299 plan and in this upto 15 GB the speed is 4mbps, when comming its same but after some time the buffring will start and no page will be open. sometime this happen when i do transaction my transtion is cancel and money will be deducted...who will be responsible of this . if this happen continious i will cut my connection and raise a coplain again in above department if required because many times my money will be deducted and i face a lot of problem .

I have list my mobile with sim card before 3 months. I have complained in police station they have given me FIR copy which I have submitted for duplicate sim at your show room Jawahir nagar srinagar but it has not been activated yet .I would like to settle my outstanding amount and I would be so thankful of you if activate my sim.

My Airtel 4G LTE number was [protected] which had is closed after completion of first 3 month on 29th July'14. I am still receiving due bill notice from Airtel 4G even after 3 month advanced payment by check ( HDFC check # 913841, Rs. 2124 cleared on 6th May'14). I repeatedly notified and raised this concern to Airtel 4G customer care team and they also confirmed me via mail about the receipt of the payment. I also raised my concern that bill is unnecessary including additional charges/fine/late payment fee etc and Airtel must not claim this in future for any case. Customer care representative, MOHAMMED ZABIULLA and Monica M, told me that they are facing technical issue in their billing system and I should ignore the additional charges now. They will rectify the data soon. I have all mail communication with customer care via email id [protected]@in.airtel.com . Kindly refer following ticket reference number : 57285684, 56489877, 02486244 for more detail why I was dissatisfied about Airtel 4G service and what were the reasons of discontinuation of the service. Kindly take appropriate action to stop harassing me anymore.

My address is 98 Btm 2nd main 2nd stage Near Nandanavana park 560076 Bangalore.
From 5 months I am facing signal issue I complaint so many times nobody resolved my complaint didn't take interest in 5 months and now when switching to different network they are calling and saying they will resolve when from 5 months they are not able to resolve how will they resolve in 1 day or 2 days not allowing MNP plan to switch.

Hi my number is pre [protected] o[censored]P - East, Lucknow for the last 12 years and I shifted to Dehradun 9 yers back. I am now resident of this city and have relevant documents for that (Voter ID / DL) I had applied for a conversion from pre paid to post paid at your head office in Dehradun through Mr. Ajai Saini ([protected]) some 25 days back and the same has not been done till date. Your guy is not taking calls and behaving in a very unruly manner which I fail to understand. I had submitted my voter ID, my photo, application form and Rs. 800 for this and now running pillar to post to have this done. Now your guy tells me that this cannot be done...??? What is this ??? Pls have this resolved on an urgent basis or I'll be forced to write to TRAI and cons forum

TheAirtel service provider deducted my balance without any reason, and during conversation with first customer care he just say it happens in mistake and during the conversation with second one he replied that the charges are rightly deducted. The number is [protected]... The senior customer care executive was Mr.Ravindra from lucknow region. Please do take necessary action on this. i would be very thankfull of yours and would be waiting for your positive response Sir. Name- Abhishek Singh Co-no. [protected]

Dear Sir/ Madam This is to bring into your notice that I have applied for a postpaid to prepaid connection of my cell no. [protected] on dated 07 August, 2014 at AIRTEL SHOWROOM, Tirunelveli. But it has not been activated till date, and 19, August 2014 My Postpaid Sim is Fully Stopped and till date New Prepaid Sim is not Activated . So i am Missing Lot of Personal and Official Calls. When i try to call the Manager/ Executive (BALA) of the Showroom he is not Answering my Call.. Kindly take the Further action and Activate my Number ASAP. This will Help me to Continue your Service for Long Time.

Sir, I have purchased a new SIM card of airtel.At the second day of activation, I receive two unknown numbers from previous card.So i don't want to break my privacy.Please take some serious action for thi complain because i am married, these unknown calls can spoil my married life.

I undersighned Mr Praneet Abhinav Vibhute done online airtel recharge of rs 175 on 01september 14 through sbi net banking, but the recharge not done by airtel .the sbi transaction reference no is IH02900403. so i request airtel to refund amount of rs 175 .my airtel no is [protected].

Hi, My number is [protected] (Chennai circle) and I have done recharge of 249 after seeing the recharge offer in airtel.in for 1GB 3G data on 30th aug 2014. Recharge was successfull...but data balance didnot come...instead PF balance has come...I ma not sure what is PF balance and why airtel is mentioning this offer in online. When I called customer care, one lady received the call and she was speaking in tamil only... When I asked her to speak in english which i cant understand tamil, she simply kept in hold and disconnected...when i tried again she did the same thing... I dont know why Airtel having this much reputation and hiring these kind of people which they dont know common english... I demand an explantion and my money back regarding this from Airtel. Regards, Chandu +91-[protected]

My mobile No.[protected]- Airtel Prepaid Mobile. My balance deduction Rs.55/- on 24/08/2014 (each Internation SMS Rs.5/- x 11 nos. on international phone no.[protected]). I am not doing any International SMS. This Airtel System problem, Please rectify and refund me.

To Sub: Loss of my Mobile & Airtell Sim No.[protected]. I, Rajesh Kumar Mishra S/o Gaya Prasad Mishra R/o D- 10, Ganesh Nagar, New Delhi & Office at YPCC Project (DLF) - Yaswant Place, Chankyapuri, New Delhi . This is to bring to your kind attention that I have Loss of my Mobile Sony experia L & Airtell Sim No. [protected] on 01/09/2014 at 10: 30 AM during traveling near Yaswant Place, Chankyapuri, New Delhi Therefore I request you to please do the needful, so that I can Block the SIM & get the new one. Please acknowledge receipt of this Letter. Thanking you, Yours faithfully Rajesh Kumar Mishra Compliance Officer Hill International Project Management India Pvt Ltd. Yaswant Place, Chankyapuri, New Delhi

I Have purchased 3g dongle on 20/08/14 and it was told that it will take 1 day for activation but nothing happened and on 21/08/14 i spoke to customer care executive, they transferred my call from one department to another and then an engineer from Airtel came and he asked to wait for 5 days, and still no good, i paid 4300rupees in advance for 6 months and customer care executive keep on transferring my call to one desk and then supervisors, i think that they cant get this sorted, its been 01/09/14 and still no good and no one is able to resolve the issue neither provide resolution.

I Have been paying for 3G service at my house for Airtel 3G for more than a year. 4-5 times the engineer has visited my place but the problem has not yet been fixed. I have been paying for a service which i am not getting properly. The 3G service and network at my place is pathetic and the company is not doing anything about it. Please help

i had a query on my bill for Aug 2014. my usual bill is around Rs.600-700, and i got a bill of Rs1500 and i wanted to know why. the plan i have is 299 call and 250 data for 1GB .and my bill ends on 25 of every month.and on 24 i got a msg telling am exceeding the data plan and so i called the airtel to add a one time packet. the executive told why i need to add as in short time ie.25 midnight it will become the next month.so he didnt add the packet .and now it the bill has come so high. my complaints: 1.why doesnt the airtel be very clear on the charges. 2. Rs.150 PACKET 500 MB and for 400 MB without packet Rs.1200 !! what type of calculation and difference is this!? IT ISNT LOGICAL. and i bet most of the customer wont know this. Rs.3 per MB !! and not even 3G ! 3.when i was discussing this, the executive(customer care KR puram bangalore) Ms anushka started speaking rudely to me ! if she is so short tempered she shouldnt be in the customer care center . the conversation between me and the executive is recorded i want the airtel higher authority to hear to it . 4. and the worst part, when i wanted to complain on the executive, they never gave a no. and 1 executive when asked where exactly the office is situated he told i dont know the address as i am new to the job. i wasted all my morning but couldnt find a direct line to any of the higher managers or authorities to report this. is this how airtel functions?? am still skeptical on whether my query and action will be taken on that executive my no.[protected] and further more 3 times my data plan was changed without my consent and n asking they reverted back to original plan. hoping AIRTEL becomes more transparent, clear on charges(even the SMS sent by airtel doesnt tell how much charges !! it only says charges applicable) and hope AIRTEL customer care are more friendly and helpful and finally let there be contact no. of a higher authority to be contacted on any problems.

Hi Sir/Ma'am,

I hope you are well!

I have been using an Airtel Prepaid connection from the Past 5 years

This is to bring to your notice that from the last few days I have been facing an issue with the 3G connection in my phone. And the same has not been functioning at all.

I got my phone recharged on Aug 23, 2014 for Rs. 255 through an E Recharge and it gave me 1.25 GB 3G data for 28 days. However, 3G on my phone has not been working ever since and instead of ‘3G’ it shows an ‘E’. I have made numerous complaints for the same but have not received satisfactory responses.

For your convenience, mentioned below are the complaint reference no. for the complaints made:

>> CMOUD[protected]
>> C3GSP[protected]
>> CMOUD[protected]
>> C3GIN[protected]
>> RPOUP[protected]

I am highly dissatisfied with the kind of services provided and the customer Care Service provided by Airtel.

Since the service I payed for is not being provided due to a network issue with Airtel services, I would like to get a refund of the amount payed as well as a compensation for the inconvenience caused. Also, I would like airtel to fix the issue with my connection so that I can use 3G connection.

I hope, you will handle the case with care and justice.

Awaiting timely response

Thanks and Regards
Suchi