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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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rajeshg.gouda
from bellary, karnataka, Karnataka
Aug 22, 2014
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Address: Raichur, Karnataka

Dear AIRTEL,
You have deducted my balance of Rs.155/- as a internet pack. (I have already activated this pack at retailer) from my account got Mobile no-[protected]
Kindly look into this matter urgently and resolve the problem as soon as possible.
Note : 1) "Dont eat food by two hands"
2) As discussion with your customer care & they are said we will give back 100 rs. only & finally come 125 rs. What is this?
Plz. note that every customer are important.
I want my balance back Rs. 155/- on war footing basis.
With warm regards,
Rajeshgouda
Complaint marked as Resolved 
Dear sir, I have recd. following message from AIRTEL. Rs. 150 has been credited to your Airtel mobile on 26-AUG-14. Dial *121*2# to check the balance and validity of your Prepaid card Above complaint solved by AIRTEL & found satisfactory This is for your kind information With warm regards, Rajeshgouda
Airtel customer support has been notified about the posted complaint.
Till time no action taken by AIRTEL, it means not refund the deducted Rs. 155/- & It's indicates poor customer service & customer not satisfactory.

Regards
Rajeshgouda
[protected]
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    Biswanath Chakraborty
    from Kolkata, West Bengal
    Aug 22, 2014
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    Address: Nadia, West Bengal

    My Airtel number is [protected]. I have recharged power of Rs. 54/- on 17/08/2014 at 11:16am. The call rate is actually 1.4p per 2 secs. But the rate that is being charged currently is 1.6p/2 sec. which is NOT justified. Moreover, the validity period of this power is 5 weeks. But I am getting it for 4 weeks (28 days) only. I talked to the customer care executives for a couple of times. Mr. Prosenjit Halder, one of the executives, with whom I talked for the last time on 21/8/2014 at 08:36pm refused to admit the fact even. Today, 22/08/2014, I called on a number [protected] at 9:38 pm for 11:13 mins and the call charge was Rs. 5.39/- i.e.@ 1.6p per 2 sec. Please intervene into the matter so that the company solves the problem of wrong higher call rates as well as rectifies the validity period of the power. It is also requested to credit the extra amount to my balance which was wrongly deducted as call charges.
    Airtel customer support has been notified about the posted complaint.
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      H
      hanuunnam
      from Delhi, Delhi
      Aug 22, 2014
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      Address: Kurnool, Andhra Pradesh

      Dear sir, By mistakenly recharge rs 100/- to another number ([protected]) instead of my number ([protected]).so this is my humble request to u pls recharge the same to my number ([protected]). Recharge done through PAYTM Paytm reference Id no-[protected] Regards Hanumanthu [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
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        A
        Alvin George
        from Bengaluru, Karnataka
        Aug 22, 2014
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        Address: Bangalore, Karnataka

        Hello Sir, I am using a Airtel prepaid no: [protected]. Whenever I recharge, I am surprised to see that credit balance gets vanished within a day. I checked out the found that no value added/missed call alert/sms jokes are active. Made several complaints to their customer care to check the issue and solve. No action yet than request numbers. I hate to recharge the number I they take my money. Please help immediately. They are following fraud practices. Alvin George Bangalore
        Airtel customer support has been notified about the posted complaint.
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          sandy021985
          from Mumbai, Maharashtra
          Aug 22, 2014
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          Address: Moradabad, Uttar Pradesh

          I applied for a new postpaid connection for a rental of 999 on 13/08/2014 at airtel customer care centre in moradabad, kapoor company chowk, for mobile no [protected], they have issued me sim number[protected] i deposited rs 250 as well with them. It is very regretful to tell that after 10 days the number is stil inactive. Now i request you to please look in to the matter and do the needful.
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            R
            rajeshkumarsir
            from Kolkata, West Bengal
            Aug 22, 2014
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            Address: Patna, Bihar

            I contacted airtel for postpaid connection, after four days a representative visit our office and collected documents required with rs.900 and given three sim card, (my request was to port 2 number from reliance and one new number) on 14th august, after 8 days i m still waiting for activation. and got no corfirmation till now.
            Airtel customer support has been notified about the posted complaint.
            My contact number is [protected], and the number given for porting is [protected] + one more number
            after submission of complaints here, a representitive contacted and verify address on 23rd Aug. But Still no action taken nor informed about status.
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              Nitin Singhania
              from Bengaluru, Karnataka
              Aug 22, 2014
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              Address: Bangalore, Karnataka

              Hi i am using airtel from last 6-7 years & now suddenly from last 2-3 months i am facing network problem in BTM .Network is there but every time i will not be able to hear voice from other side my voice only is getting repeated. Its not me all the people in that area are facing the same issue - exact area location is Sunshine colony, 12th cross, 7th main, BTM 2nd stage.
              Airtel customer support has been notified about the posted complaint.
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                M
                maniosiz
                from madurai, Tamil Nadu
                Aug 22, 2014
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                Address: Madurai, Tamil Nadu

                I am using airtel prepaid sim for last 6 months. I had recharged 1 week net card. I used that facility one or two days. I used to that for browsing only. But, I was charged from main balance in third day. I did not that much amount of data.I had called customer care for getting reason to charge amount from my main balance. But, that customer care executive not responded me properly.
                Airtel customer support has been notified about the posted complaint.
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                  anthyush
                  from Coondapoor, Karnataka
                  Aug 22, 2014
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                  Address: Khammam, Andhra Pradesh

                  sir i am here with complaint please send call history of prepaid airtel phone number [protected] from[protected] to[protected] incoming, outgoing calls and msg history to my email id...[protected]@gmail.com the phone registred on my name talluri sreekanth, khammam with regards sreekanth talluri
                  Airtel customer support has been notified about the posted complaint.
                  i was send complaint on 22nd August...but i did n't get any msg from airtel customer care service
                  call history this number [protected].
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                    Ishank Sawanni
                    from Hyderabad, Telangana
                    Aug 22, 2014
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                    Address: Bilaspur, Chhattisgarh

                    I recharged my airtel no. [protected] for rs. 102 on 29/07/2014 through airtel website.The balance from my account got deducted by the recharge failed.The customer care executive said we will refund it within 48 hours but after 25 days also i did not receive my money back.Please look into the matter.
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
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                      Anilraj18
                      from Bangalore, Karnataka
                      Aug 22, 2014
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                      Address: Bangalore, Karnataka

                      I had called on 21-Aug-2014 in regards to a query and was told that I will get a call from escalation team and a transaction id will be given but not provided on call, While on a call I had some more query but the agent was in a hurry to finish the call. To make sure my complaint is logged I called up again but my query was not documented any where. I am a customer of Airtel from 6 years the First time I regret for contacting the customer care. If you people have time to contact me to discuss please do, if not better send me an SMS stating I will not get any support from Airtel customer care. If you people contact me I can provide my contact ph #. so that you can listen to the call. I felt the Airtel is making profit and forgetting there motive to serve there customer,
                      Airtel customer support has been notified about the posted complaint.
                      Very bad Service
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                        arjun8321
                        from Mumbai, Maharashtra
                        Aug 21, 2014
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                        Address: Dhanbad, Jharkhand

                        My self ARJUN SINGH. I have an issue about my no.- [protected], I call from my another no. [protected] at 8:42 pm, date- 21/08/2014.
                        But when I called your customer care executive don't solve my problem and talk with me rudely. Kindly do the needful.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
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                          DKMickey
                          from Bangalore, Karnataka
                          Aug 21, 2014
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                          Resolved

                          Address: Bangalore, Karnataka

                          This is regarding my mobile number [protected] and the network service provider which is Airtel which has made my life uneasy. I have not received the bill of Jun-July cycle. Post to that i tried to call customer care and tried to lodge a complaint regarding same, the executive told me that this month bill is not generated and they apologize for the same. Also they told that i will be getting the consolidated bill in next month cycle that is July august cycle which is still to be generated for which the due date will be extended. Now from yesterday i am being getting mails, messages, alerts during calls about paying my bill to have uninterrupted services. They are sending me reminders. While i place a call then also they tell me that i have to pay my bill to continue services. I am being mentally tortured and its effecting me and my life. Please look into the matter and provide solution as soon as possible and compensate me for whatever is happening. Please find attached the Screen shot of the message and mail attached for reference.
                          +2 photos
                          Complaint marked as Resolved 
                          Complaint resolved. Got a call from escalation team. It was good to to talk to them. The airtel person resolved the issue and sent me the bills too
                          Airtel customer support has been notified about the posted complaint.
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                            sumit santosh kothari
                            from Delhi, Delhi
                            Aug 21, 2014
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                            Address: Pune, Maharashtra

                            I was dialing on[protected] toll free number from last 1 year and but for call on 21st Aug 2011, Rs. 45 got deducted. I called several times on customer care numbers 121, 198 and spoke about 2 hours but they couldn't answer why the balance got deducted. Even when I am trying to register complaint they put me on indefinite hold. Customer service representative manager even transferred my call to GPRS technical department which nothing to do with the balance deductions. Until now I didn't receive any reply on the same nor did I get the balance. This is the worst customer service experience I had with the Airtel. I am using Airtel from past 4 years and what I get is the disappointment and worst customer service. I am considering porting to other service providers. My mob no. [protected]
                            Airtel customer support has been notified about the posted complaint.
                            sir my name is durgaprasad.i have recently taken the airtel sim.i have recharged my number [protected] with my plan 121 with offer 30 paisa/min-local and 40paisa/min-std.but the call rate is more that is for 1.2 paisa per second.will you please rectify the problem.please do the needful as early as possible.

                            balance deduction on toll free number - Comment #2186729 - Image #0
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                              Om Narayan Sharma
                              from Paithan, Maharashtra
                              Aug 21, 2014
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                              site - http://www.airtel.in/digital-tv/dth-digitaltv-plus information - You can also contact our call centers: toll free :[protected] airtel mobile users : 12148 This site has information [protected] toll-free number to call, but this number is captured, making money is a crime to give false information, I lost site. Om Narayan Sharma Mob. No. [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                gurudasbawane
                                from Darwha, Maharashtra
                                Aug 21, 2014
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                                Address: Amravati, Maharashtra

                                Respected Sir/ Madam Here I want to register complain against the Airtel mobile services Company. They Provided or giving offer then Said sorry We are not able provide you facilities. as Recharge Benefit concern my contact no [protected]. Hope your take action immediately . Thanking you. Thanks And regards
                                Airtel customer support has been notified about the posted complaint.
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                                  Dattatraya Rajale
                                  from Ahmednagar, Maharashtra
                                  Aug 21, 2014
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Sir, I am Dattatraya Rajale, I have a Airtel post paid connection no. [protected]. This no is suspended due to bill not paid but. But already I gave complaint about extra charges but issue was not solved and hence I didn't paid bill, yesterday I got a call from airtel executive Name Sonali and mob no, [protected] and told to paid bill amount 900 and remainig amount discounted by executive and told me no. Will reactivated within a hour but my no. Is still suspended. Please do needful as soon as possible.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    ravi panwar gujjar
                                    from Delhi, Delhi
                                    Aug 21, 2014
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                                    Address: Haridwar, Uttarakhand

                                    Dear Sir/Mam, Greetings from IIT Roorkee!! I want to draw your kind attention on the matter that, i have purchase a duplicate SIM on 19 Aug, 2014 from air-tel office, Roorkee due to dame of previous one. They have promised me to activate it on same day, but till now i didn't got any confirmation. Kindly activate it so that i can continue my official work without any interruption. I shall be highly thankful for this. With Warm Regards, Ravi Panwar IIT Roorkee
                                    Airtel customer support has been notified about the posted complaint.
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                                      shikha2k6
                                      from Hyderabad, Telangana
                                      Aug 21, 2014
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                                      Address: Bangalore, Karnataka

                                      I am new in Bangalore and staying in Dhoddathogur, Electronic city. I am sorry to say that ever since i bought this sim (10 days back), i have been facing network issues at my home. Even my 3G net pack doesn't work properly. Please help me with this as soon as possible. Shikha [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        bharatupil
                                        from Allahabad, Uttar Pradesh
                                        Aug 21, 2014
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                                        Address: Faridabad, Haryana

                                        I have use my air tel connection no [protected]. Now without my permission they have activate on my mobile gprs service. At last week activate internet service on my mobile without my persion and after my call for deacivation of internet service after a long period they stop the above service.


                                        Now they have activate the gprs service without my permission. Please deactive the above service on my mobile with immediate effect.


                                        (Bharat bhushan kathuria)
                                        Airtel customer support has been notified about the posted complaint.
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