Airtel Complaints & Reviews

sir good morning I'm Mukesh Mangwani from Bilaspur (C.G.) My Land Line No. is[protected] I'm consumer of Airtel from since 15 years my complaint detail is Date Complaint no. [protected] [protected] [protected] 03.09.[protected] [protected] [protected] [protected] [protected] [protected] [protected] no resolution of my complaints & wrongly close my complaints please take action

NUMBER : [protected] I called the customer care executive to understand mypack offer for local and STD call rates. Executive confirmed that the offer at RS 306 was for A2A Local and STD calls for 90 days. However, my call charges are still at normal rates. Hence I called the customer care. 1) Each time i call, its pickedup by hindi speaking agent inspite of choosing english option and they have absolutely no atticates to talk. 2) Additionally people in the background make noise like absolute fish market. 3) Coming to the main issue, I called more than 6 - 7 times and; each time it was long 15 - 20 min call when the Gold service executive transfers the call to supervisor as he/ she is unable to fix the issue and then after transferring the call, call is disconnected. Will a customer be free to call so many times from his busy schedule and get such cheap unexpectedly ridiculous treatment?? I urge to get this fixed ASAP and wanted to highlight so that other similar customers donot have to waste their time like how i did. NUMBER : [protected]

My number is [protected] and my name is Amit Verma. What is this one time service activation charge. I was told by your channel partner that this amount will be refunded. I was told my call rates will be 30p and 35p per minuted for local and STD. I was also told that roaming will be life time free and free missed call alert for lifetime will be activated in my number. When I was given the offer I had just activated data usage on my prepaid connection and paid for it just 2 days back. I was told that the 2G usage will be refunded on my phone. But I don't see that (Why that amount is not reflected?). I was told all these when I was offered to change from prepaid to postpaid. I don't see that being reflected. What kind of shoddy scam is this? This is really intolerable. Please tell me how do I file a consumer complain against Airtel and its channel partner. It is customer harassment to the most degradable level. Details of the the channel partner who promised me all these on phone: SSE Prime Telecom LLP Address: Sector 1, Salt Lake City, Kolkata-64 Tel: [protected], [protected] Email: [protected]@yahoo.com I spoke to Anish Ghosh ([protected]/[protected]) and Bikash Singh ([protected]).

I have 3 airtel sim with data plan and also another airtel 4G connection. After using for 1 month, suddenly lost all the airtel signal at home. It works 1km away from home and everywhere else. But not working at all inside home. This issue i had faced 2 months back and it got resolved in 7 days after following up and fighting with airtel and in all other means. This time also its the same issue, and I am trying to reach out in many ways to get this fixed. I would appreciate If any one can ever understand the problem I am going through, and help me here. I cannot go home, as i will be completely unreachable from family and work. I have to stay in office even if its a holiday. I wish all airtel officers face this issue and never be able to reach their homes.

Dear sir i ma using for airtel 3gdongle([protected])with in wi-fi dongle. yesterday i am using wi-fi in another mobile time 11.[protected]:06:12this [protected] number open for one web page that page for unwanted page so i closed but Charges: Rs.35 dedication .to day i called 198 agent tell you only open and used so not possible and with deactivate and amount not recompense . I am tell openly I am previous airtel staff(csa) pls recompense me and I am using abuse word. I request for my amount refund me I am received sms MODEL VIDEO CLUB_30_35 has been activated. Charges: Rs.35.0 for 11 days.To deactivate, call or SMS STOP to 155223(Tollfree). Manage VAS at 56789 [protected]:06:12 Thanks for choosing MODEL VIDEO CLUB_30_35 on your airtel mobile. You have been charged Rs 35.0 for 11 days. Current account balance: Rs3.89 at 11:06. [protected]:06:11 Regards Deepak

Dear Sir, I am Yogesh from Hyderabad. I recharged my mobile no [protected] on 27.09.2014 around 10.30 am for 2G 2GB Internet data of 199 Rs. First I checked on its website www.airtel.in in quick recharge option their they mentioned that recharge by 199 Rs. For 2GB 2G internet data. then I recharge Rs. 199 my mobile no through axis bank website but after recharging I received 25000 local airtel seconds instead of 2GB 2G internet data after calling to airtel customer care I told them everything but they are not ready to refund my amount either they have to give me 2GB 2G internet data as they mention on their website or they have to refund my amount. Regards, Yogesh [protected]

Hello, This complaint is with reference to the previous complaint raisedd by me. As I got a call from a guy saying he is calling from airtel, he asked me my axis bank account no, valid date and for CVV no. How do I believe this guy. This is an serious issue some body help me out with this. Thanks Avinash

Hello, I am Avinash N L, I am using Airtel network. My concern is with out intimation they have deducted my money and when asked for money back giving n number of reason the customer care guys are not at all responding properly. Please do help me with this issue Mobile no-[protected] Thanks Avinash N L

I have manually recharged with ₹ 73 for internet pack which includes 350mb of 2g data for 10day but I hv only received 150mb 2g data and I have call to customer care but they are not giving right information my contact no is [protected] plz fix this issue and reply

i have tried to Recharge my a No [protected] but Unfortunatly another No in Chache has been Pasted ie([protected]) i wish to Get back the Cash to my PAYTM Wallet is it possible to it Back Please Kindly Help Me in this regard Sir/Mam/ Team Pls Find the Below Details Paytm Transaction receipt Order no: #[protected] Tue Sep 30 2014 [protected] [protected]@gmail.com

this has reference to the above, My Mobile No[protected], and am using Blackberry service since 2010 last 4 years to activate, am facing lots of problems till now it is not activated, whenever we contact customer care they are telling me like recorded message that it will take 24 hours and 4 hours. This is because of your lack of information that it has to renew or going to stop your service indication should be provided, like sms pack and other services. or you should make the arrange to activate like sms method EVEN i had tried to put AIRTEL BB FOR 40 times .i worst service ever seen sofar. please instruct the concern department and activate the same immediately even i had changed my other operator number also to your network. Now i am feeling bad about, why i had done like this. expecting your immediate aaction PK Raja [protected]

I recharged my airtel mobile with 102 rs. which is clearly mentioned on the site as 3g net pack for 30 days of 300mb. when i put the pack it shows it is for blackberry services. i tried calling the customer care and they told that i have selected blackberry services through 102rs. recharge, i asked for cancellation of the pack to which they refused. I want my money to be returned. airtel is misleading customers. my name-sandeep gupta mobile number- [protected]

hello, my contacts are getting calls from a number that is exactly same as mine jus has +10 in the starting. they get calls at odd hours and then call me back asking the reason of calling them so late. my phone is locked so there is np chance of accident calling or someone using my phone. this is very confusing. please help. surprisingly even i am getting calls with the code +1 and +10 and then my friend's no

I have not requested for s mono service on my mob no [protected]. With any request simply renewing the s mono service and deducting Rs 1/- for each sms. Please stop it forever immediately.

The matter is urgent and serious. Pl stop the S .MONO service on my mobile forever and immediately.

This is to inform that My airtel no [protected], [protected] and [protected] is not working since 10 days, i am residing at Horamavu near Banaswadi, every time weather recieve call or I make the call it says NO NET WORK COVERAGE.PLZ CHECK.ONCE IT WAS A GOOD NET WORK, BUT NOW it is not. Sivanesan.

My name is Jayashree. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 27-Sep-2014 at 23:05:33 that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible. I checked this consumer complaint forum and saw this has been the issue with serveral other airtel customers too... Refer here. http://www.consumercomplaints.in/airtel-balance-deduction-of-laila-service-pleas...⇄

dear sir/madam, I have purchased a smart SIM from retailer.this was on13/09/14.The mobile number given was [protected]. I was been told that within an one day the connection will get activated. Now its all most 16 days steel the connection is not been activated. I have submitted all record for SIM activation since a 16 days but it is not done.please activated it immediately Mobile number +91 [protected] SIM number[protected] A-3 My alternate number +91 [protected] Thank you, Ravikant g prajapati

My account no [protected] have one no set up box since the air tel start the set up box and second one for secod tv was purchase on the company assurance hd set up box one year ago and pay annual rent 80% of main box. Now i have received the differenet message tfor renew the annual rent @ rs.180/- on 7.9.14, than 9.9.14,. On 10.9.14 messegae recd for renewal rs 220/- now on 27.9.14 rs 250/-. I have enquired from you toll free centre they are not in a position to guide why the rates vary from sms to sms.
Now kindly let me know when 2nd ty set up box charges is 80% of the ist one which is already paying from last year. How the iind box charges is more than original ist set up box where i am not taking and hd channel.
Kinldy clary fy so that the renewal can be done on annual basis
Ashok kumar chaudhay
Mobile no [protected].

AIRTEL is reaching its worst low i think. every month i need to be aware of my bill because everytime airtel sends a high bill out of the plan. my usual bill is aroung Rs.500 and this time it is Rs.1267 and last time it was Rs.1400 and on complaining Rs.750 was waived off !! the worst part is this, everytime you call the customer care they will reply with charges which even they are not able to explain! and this time they told me some Rs.138 GOVT TAX! i asked them where did this appear from never have they charged this and i asked about the previous bills and they dont have a explanation ! and the EBILL sent is always sent with a same password everytime. and when you send a password request also the same password is sent and further this password doesnt open the bill ! riduculously this time the customer care told me of Rs.5080 data charge in the bill and the funny part they told airtel has given 100 % discount on this . WHO, HOW, WHAT AND WHEN ?gave a blank reply airtel tricks you by confusing you, when taking plan they talk of MB and GB and the later charge is 4P per KB !! is this 4 paise?? why is it not described in MB? and there s another funny thing in my bill ---they have charged Rs.201 for my data plan of Rs.250 for 1 GB and i have used more than 1 GB so logically they should charge Rs.250 instead of Rs.201 and the customer care dont have a answer for that also. FELLOW CUSTOMERS PLS BEWARE OF THE AMBIGUOUS BILLS AND CHARGES! GOD ONLY KNOWS HOW MANY OF INNOCENT CUSTOMERS HAVE BEEN CHARGED EXCESS!! AM SORRY TO SAY BUT I FEEL WE ALL ARE BEING CHEATED AND CANT IMAGINE THE MAGNITUDE OF THIS PROBLEM I AM NOT JUST SATISFIED WITH MY BILL BEING CLEARED, I WANT ACTION TO BE TAKEN TO PROTECT ALL THE CUSTOMERS FROM FRAUDULENT CHARGES

Dear airtel,
I have recharged my mobile number ([protected]) with rs251 through airtel online recharge, and the amount got deducted from my debit balance, but still i haven't got the recharge. Please see to the problem.
Yours sincerely,
Sagnik dutta