Airtel Complaints & Reviews

Hi, I just activated the 38rs whatsapp pack, then I started using whatsapp alone from my mobile. Later I realised that I have been charged from my main balance and I called Airtel customer care. One of the customer care executive gave me some instructions to use that pack. I followed his instructions and started using the pack again. Then I again noticed that I have been charged from my main balance. Again I called customer care and approached them. This time a very harsh executive attended my call, I demanded for my money which I lost (nearly 50rs) and I also requested him to cancel my whatsapp pack and give me a refund ( that pack is not going to help me anymore). But he rudely said me that we wont refund you any money. He also said "if you want to use this pack, use it or don't" and the saddest part is, he himself dropped the call without getting any response from me. I had a very worst experience ever. I never expected this from Airtel. Very disappointing. If you could solve my problem, I'll be thankful to you. Thank you.

I am using airtel postpaid connections from last 3 years, Since I am receiving unwanted bill from Airtel. I want to reimbursement in my june bill which is around 1062 rs, in june I have been charged rs.450 for roming, I talked to their support activated roming pack in my plan but it was not included. I made payment rs.750 2-3 day back but again I have received 1850 bill.I want explanation.

I Have Purchase Airtel Top Up Recharge Of Rs.50 While Scrathing it. I Have lost Some Digit Pin Number Please Send Me It Recharge Pin Recharge Mobile Number I M Sending you Detail Of Top Up Card Serial [protected] Secret 1210****06501276 My Mobile Number [protected]

I got a SMS from Airtel to my no. [protected] regarding an offer that content Rs. 52 for 500 MB 2G DATA for 10 days 150 MB instant rest in 1 hr. I recharged from a retailer with 52, TransID:[protected]. I Got 250 MB data. I called to Customer Care regarding this 1st CC executive replied me within 1 hr i will get all 500 MB balance. After 2 hr i again tried they receive my call telling me to stay in hold and after few minit disconnect my call. same happend twice after that Customer care executiver are not receiving my cal. I just want 250 MB more as they offered through SMS.

Hi The Airtel relationship centre at PCMC near DY Patil College YCM Pune is charging Rs 50 for new sim cards and they are not ready to give you any receipt of Rs 50. A new sim card should be of Rs 25. All other service provider take Rs 25 an they give you recipt also. What should I say If someone is charging double and that of not giving you any recipt, A fraud or a Cheater, Can any one help me wiith correct way of lodging this incident to higher authority. Many Thanks.

Iam writing this mail after repeated attempts to get help from your customer care services which put my calls on hold for over 15 minutes and then disconnected abruptly multiple times today. I had taken an airtel dongle and the connection 3G is activated on it since approx. last 2 months, its number is- [protected]. I have been having problems with it the entire day. When I click on the option connect after attaching the dongle the message comes - The modem or connection device is already in use or is not connected properly. I reinstalled the programme also and tried it on a different laptop also but then the message flashed-the remote connection is not working properly. I am a doctor and need to use the net quite often so I cant tell you how much it affected my work, but the most stressful part was trying to get help from your helpline number. Iam deeply annoyed and disturbed by your customer services. I managed to register a complaint after 7th attempt of calling, Complaint No. 5779921 . I sincerely hope this mail of mine does not go unanswered otherwise you will lose your customers .

i purchased samsung handset S DUOS 7582 DTD 08/0814 INVOICE #16644 SWASTIK COMMUNICATION. there was bundle pack offer on this set 2gb-3g internet-validity 2 month free on inserting airtel sim card i m using airtel sim card form day one. i contacted vendor he directed to contact airtel customer sevices on contacitng customer services they said this will be done automatically. the i sent msg to 121 airtel, they took all the details copy of bill emi# bundle pics i rcvd call from airtel customer services 2 times verying all the deails & ensuring the same will be done by 22nd aug. still this was not done. i called airtel customer services dtd 27th aug, they said this will be done 12.00 night since this was not done again called on 28th as per customer complaint still pending will be done today 28th aug. NOW I DON NOT KNOW FOR HOW LONG I HAVE TO WAIT AS EVERY DAY I GET TO KNOW THIS WILL BE DONE TODAY. MOROVER DTD 26/08/14 I RCVD MSG THAT BENEFIT IS ADDED TO MY ACCOUNT HOWEVER WHEN I CHKD MY ACCOUNG THERE WAS NO CREDIT. RGDS/SANTOSH GUPTA [protected] ALTERNATE#[protected]

I have port my idea prepaid connection to Airtel postpaid connection.As per there representative he offered me Monthly [protected]@299 and offer me 8 power packs and now they are provided me 6 power packs.When i called their agent and their representative they are saying do anything if you can do and using dirty words while communication.Also they are not changing my plan according to their commitment.I have also mailed my complaint to airtel complaint ID [protected]@in.india.com.But they have no feedback to me. Please solve my issue as soon as possible and take action against bharti airtel. With Regards; Amarjeet Chauhan [protected] [protected]@gmail.com

Hi, I am Kunal. My number is [protected]. I had taken airtel connection in CUG grp. Its a post paid connection for last one year the bills were very less after 1 year my bills started increasing and they were charging too much on data charges. I only use whatsapp, emails and sometimes facebook but I dont think using these apps can cost me 3000 bucks. Please try not to fool people and charge them on data charges. U people cannot give explanation on what I have downloaded. You cant just randomly charge. I need a proper explanation on this. KIndly get back to me at earliest.

Hi Airtel Team, I opted airtel Tech Mahindra 299 corporate connection which contains 5 Gb of 2G pack on 12 aug 2014. i conformed 121 customer care officers that I satrted postpaid connection on 12 aug 2014 and 26 aug is billing cycle so how many Gb of free internet uses my pack contains. They conformed sevral times that i will get 5120 MB of 2G pack in current bill cycle. after this conformation this internet uses mail surprised me that after 2312.258MB i have to pay extra charges which i had not informed before 2G plan activation through sms/email, and when 80% 2G uses allert came "Your mobile Internet usage as on[protected] is 1885.3Mb which is 81% of the built in usage as per your mobile internet bill plan. Post consumption of built in usage, you will be charged Rs. 10.24 per MB Mobile internet bill plan active on your airtel mobile [protected] is 5GB GPRS Free Therafter 10p/10KB Without Rental " On 26 aug, I called 121 officer and again conformed that my 2G plan free uses is 5GB and this alert is with wrong figures of 2G uses limit, the same airtel officer conformed. After that on 26 aug evening around 6 Pm I found my 2G service barring ( disconnection ), I informed that i will get 5120 MB of 2G but this is not followed, i am not able to use 2g internet plan and invalid data charges of Rs 10942.77 for data use. One more question My credit limit is Rs 500 and i conformed to 121 officer that call & data uses will not exceed Rs 500 after this limit then why bill is data uses charge exceds more than Rs 500 any how. I will write complain on consumer form & blogs that airtel bill misguided me and harassed me by barring (disconnection ) of 2G internet for invalid regions . This billing issue came across me twice by airtel and many of my friends are also suffering from charging money for invalid reasons so we will collectively go to airtel office and consumer forum and complain against this if these issue is not resolved soon . Varun Kumar Tech Mahindra Limited [protected]@gmail.com

sir, I have this phone number person [protected] friendship but the adders yet this i don't know.so please give the sim card adders and the photo face display, where issued the place up as well as action immediately reply thanking you.

Hi, I am arvind kumar and my no. is - [protected] (Airtel Prepaid) and I am using this number since last 9-10 years. the above no. is on my father's name Shri Rajender Kumar and now he is no more. So i want to transfer the number on my name. When i met airtel people at their office so they explicitly denied that this number will not be transferring into prepaid. Thanks Arvind kumar

Today I recharged my airtel number with an amount of Rupees 49 for the night 3G pack of 1GB data, at around 3:30 pm. The recharge was succesfull, but the the pack have not been activated till now (1pm), I called customer care service several times, one time they picked the call and didnt respond, other time they told me to hold and then hung up. Now I can't use internet as it deduces my balance since the pack has not been activated. Now as it ticks 6am my 49 rupees will be wasted.

I, Faisal M V, having Airtel prepaid sim card Mobile No.[protected]. I hadn't used the sim for last six months.Now when I insert the sim in phone, it seems that sim card registration failed. I wish to re use the sim. So i kindly request you to re-register the sim card as as possible.

worst customer service where I have never seen!!! My call has disconnected 5 times when I have been in call with your customer service guys!!! it is really disgusting... I will really wanna change my network to some other. my number is [protected]

Dear Sir/Madam, I am Anand Tiwari from Bhopal an my mobile number is [protected]. Some time before I visited https://pay.airtel.com/online-payments/citiResponsePrepaid.do web site for recharging my mobile for full talk time of Rs.200. When I provided my Credit Card details and submit the button. It shows me a message the "Webpage can not be display", and they deducted 200 rupees from my bank account but they did not provide me the balance of Rs. 200 in my mobile account. When I call to customer care they said they did not received any payment and said me to transfer my call to there seniors but they disconnect my call two times. Please loot into this matter and provide the solution at the earliest. Best Regards, Anand Tiwari [protected]

After selecting a recharge of Rs 330 for number:[protected] on date 27 August 2014 transaction was shown successful in Citrus but failure in Airtel window.Transaction amount is already subtracted from my account without any refund. I have already reported my issue to airtel via sending email to [protected]@in.airtel.com. But I am yet receive any reply. whats more frustating is that every time i tried to lodge complaint in Airtel portal, upon entering verification code its showed me message "please enter valid verification code as mentioned in black box." Its like it is programmed to not to accept any complaints whatsoever. This leaves consumer no other option but resort to consumer forums. All I hope is to get my money back

I bought Airtel dish from my friend(Customer ID: [protected]). I'm unsatisfied with their price and offers. So I plan to disconnect from their service. I did not recharge to the device for the last few months. I got lot of calls and sms from Airtel customer care, Recharge, recharge, recharge... Basically, I'm not interested with their service. But, they wont to stop to promote. I don't know what I can do. So, I suggest you, If you have plan to buy a dish, Don't choose Airtel. It's irritating service. They will disturb you until the end., Thanks

Hi, I had activated International roaming for my travel in Europe and USA. It worked fine for a week, but now it is not working at all. It cannot connect to any network. Please look into the issue. Thanks Arko Basu arko.[protected]@gmail.com

Rs.169/- deducted from my mobile recharge without any usage of Internet. I contacted customer care and they said only Rs.80/- can be refunded and refused to refund the deducted money of Rs.169/-. They answered in a rood manner. Let they learn to speak politely with the customers. I request you to please do needful and oblige. My Mobile No.[protected] (AIRTEL PRE PAID) WITH REGARDS PRABHUDEVA R.S. Email: prabhu.[protected]@gmail.com