Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 11, 2025

Complaints 54685

Resolved

21970

Unresolved

32715

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 1926

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka

Hi, I have opted and paid for Airteancel International Roaming Package ( Rs 1749 ) on 9th July 2014. Prepaid Mobile number is [protected] in the name of Sujatha devi. This service is not yet enabled and also the customer service centre is not providing any help. I wanted the International roaming facility in Germany, France and Switzerland I have registered a complaint with PR[protected] but no response yet . I have been cheated by airtel

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 24, 2014

Verified Support

Dear Mr. Venkatesh,

This is with reference to your post dated 23 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Jul 25, 2014

Verified Support

Dear Mr. Venkatesh,

This is with reference to your post dated 23 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Dear service team, Hi, this is Vivek having prepaid connection no[protected]. Today I lost my mobile, i want to request the Airtel team to please block this Sim card. If any further process is there to issue the duplicate Sim card, pl. Let me know. Thanks & Regards, Vivek Shah

+1 photos

Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 24, 2014

Verified Support

Dear Mr. Shah,

This is with reference to your post dated 23 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Jul 25, 2014

Verified Support

Dear Mr. Shah,

This is with reference to your post dated 23 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I have subscribed to two prepaid connections(Nos [protected] &[protected]) recently.The connection were activated on around !3.07.14. But since then there has been several instances when there was no network in both the connections. After repeated calls to the airtel vendor (Amlan [protected]) the network connections were enabled. But since 19.07.14 there is no network in my [protected] connection.Repeated calls to the aforesaid vendor has proved futile.

Please terminate my connections forthwith because this sort of deficiency of services cannot be tolerated.This may be treated as my notice for termination of the aforesaid connections.Any outstandings will be settled within due date.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 26, 2014

Verified Support

Dear Mr. Mukherjee,

This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Dhanbad, Jharkhand

I will apply for mnp for my docomo number [protected] to airtel postpaid number, I got TB128748 and request number[protected]. But today after a week i went to airtel office they told me my mnp request is rejected by tata docono, than I go to tata docomo office they told me that they accept my request but airtel is not accepting my request. Again than I go to airtel office, the airtel officer misbehave with me and told go to trai I will help u I will not responsible. And I ask for my security deposit money of rs 500 .than he told me that it will refundable when every thing will clear otherwise not refundable. Soo please help me and accept my Mnp request I don't want more than that.

Airtel customer support has been notified about the posted complaint.

View replies

A

avinash2808

from Dumka, Jharkhand

Jul 23, 2014

Dear Rakesh,
Just accept my mnp request only, i don't want more than that
So please accept my request.

Airtel Customer Care

from Mumbai, Maharashtra

Aug 9, 2014

Verified Support

Dear Avinash,

This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I am K.Harishwar reddy bought a airtel 4g router in Banglore. on 8th july. Physical verification was done on 9th july. But, the connection is not yet activated and the executive who supplied it is not responding to my calls. Please help me. The executive number is [protected], [protected]. PLEASE HELP ME!!!

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 23, 2014

Verified Support

Dear Mr. Florin,

This is with reference to your post dated 22 July 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Shivpuri, Madhya Pradesh

Dear Sir/Ma'am, I am facing so much of issues with my broadband connection from last more than one month. Net connection is going off frequently on definite intervals like 5-10 each for long time.And even it's not working at all from last week. I have raised this concern with Airtel support team and their Technician/Engineer tried to look into this but they not able to figure out the issue yet and nothing is working as of now. I have sent so many communications to the team but nothing done as of now. I got really frustrated with this & I asked them to cut my connection make it off completely but they are neither able to resolve it and nor doing connection cut.So I would request you to please help me if possible. Name:- Harsh Saraswat Contact No. - [protected] / [protected] Address:- Quarter No. H-68, Mohini Sagar Colony, Shivpuri MP - 473551

Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Aug 3, 2014

Verified Support

Dear Mr. Saraswat,

This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Dear Sir, I am an Individual living in Moosapet, Hyderabad, Telangana state, I have been using Airtel post paid connection since 1year 6 months, bearing the relationship number [protected] and the mobile number [protected] .Was been paying a bill amount of 800 to 900 rupees per month consecutively, first time for my surprise I received a Bill of 12000, I was been unable to understand this bill error which I hope your team might able to investigate and assist me with solution . With out my knowledge service has been disconnected and no communication on disconnectivity .Tired by speaking with customer care executives by phone and in person visited their Airtel customer care centers, all has got their own way of empathising for my issue and could not gain a confidence that I would able to get a solution and the phone can be activated by correcting the bill error by their finance department . I would highly appreciate your team efforts to resolve this bill dispute. Attaching a detailed bill for your review . Respectfully, BMK Balaji, [protected]

+1 photos

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 28, 2014

Verified Support

Dear Mr. Balaji,

This is with reference to your post dated 22 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

B

Balu Bmk

from Hyderabad, Telangana

Jul 31, 2014

Dear Rakesh and San deep,

Even after reaching your 2 to 3 stores issues was not yet resolved after that i visited Head office at Begumpet and spoke to Floor Manager after 24hours my services got activated, due to this my revenue loss to my company is 20, 000/- who is suppose to answer.

Now my services was active but my bill amount pending is 1200/- but still i am receiving a calls from call center to pay 12911/- urgently.

In a day i am getting almost 2 to 3 calls. I am clearly informing that this month bill need waver for July 2014.

Regards
Balajee
[protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

They forwarded me fake and wrong messages and they had provided me wrong detail about recharge of 96...i am sending to u his detail... As requested, best offers for your aritel mobile 1. 255 = 1GB + 500MB 3G 2. Rs 260 = Rs 265 TT! 3. 96 = 500LA min, 28 din To recharge, ask the retailer or dial *121*1#

+1 photos

Airtel customer support has been notified about the posted complaint.

View replies

S

sanjay soun

from Delhi, Delhi

Jul 22, 2014

airtel is a bad service provider...

sending fake recharge offers and providing wrong information - Comment #2030237 - Image #0

S

sanjay soun

from Delhi, Delhi

Jul 22, 2014

They forwarded me fake and wrong messages and they had provided me wrong detail about recharge of 96...i am sending to u his detail... As requested, best offers for your aritel mobile 1. 255 = 1GB + 500MB 3G 2. Rs 260 = Rs 265 TT! 3. 96 = 500LA min, 28 din To recharge, ask the retailer or dial *121*1#...
plz solve my problem as soon as possible...

its my mobile no [protected]

Airtel Customer Care

from Mumbai, Maharashtra

Jul 28, 2014

Verified Support

Dear Mr. Soun,

This is with reference to your post dated 22 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh

Hi, on first day when i am ported my no to airtel, i am facing the network problems. when i am outside the house network is ok but 3g services not working. but when i am inside the house network has been gone. please restify the issue because all of guys which lived in my buidling facing the same problem. please resolve it ASAP...

Helpful

Found this helpful?

Address: Bangalore, Karnataka

Attention Airtel Service Representative: Many o[censored]s in our Apartment complex (Prestige Langleigh, ECC Road, Whitefield, Bangalore 560066) have been suffering for the last 9+ months, with little to no Airtel wireless coverage (2G/3G). I and my wife, as well as at least 7 others have lodged complaint individually, with no outcomes. Adding details of myself and my wife, Sreerupa (living in 102 Phase-1) a) Shibashis Sen - personal[protected] postpaid) & corporate[protected] postpaid) b) Sreerupa Sen - personal[protected] postpaid) ... she is apparently a "platinum grade customer" however this did not make things any better c) other: Mamata Biswas[protected] postpaid) If you cannot do something about it, thats fine - please say so. The last thing that you can respond back is saying "We are actively looking into the matter" - because you know, as well as I do, that your words are a big lie. -Shibashis Sen (Dissatisfied Airtel customer for the last 9 months, happy customer prior to that, since 2005).

Dec 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2014

Airtel Customer Care's response Dear Mr. Sen,

This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Aug 5, 2014

Verified Support

Dear Mr. Sen,

This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

C

compalints

from Pune, Maharashtra

Aug 12, 2014

Same is in My case, using airtel for more than 4 years and they dont care to serve after giving complaint to them. This is crazy. Thinking of porting to BSNL.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore Urban, Karnataka

Im using Airtel services from a long time. However recently found out that Airtel is looting its Prepaid subscribers through some recharge plans. I have recharged a pack of Rs.198 = 33500 loc + std per month. When I recharged on 26/06/2014 my balnce was Rs.26. As I made a call after recharge first my balance of Rs.26 got deducted to Rs.0 after that my 33500 loc+std offer started & For Gods sake there is no way you can find out how many seconds are remaining in your 33500 loc+std offer. Whenever you make a call first operator will say "Your balance is too low to make a call, Kindly recharge on time" so you have to disconnect the call & have to dial again to get connected. When I wanted to inquire about this with the customer care representative, I'm unabel to connect as my blalance was showing Rs.0. Over that my offer was over by 22/7/2014 which is 4 days prior to the month. This is a kind of cheating a well reputed company is doing in this country & stealing its subscribers money. Airtel is working on a concept that it will steal few Ruppes & Paise from every customer & customer will not bargain & sue company for few paisas or rupees. But people should understand that Airtel has more than 200 million customers in India alone. If they steal One Rupee from one customer per day they will make "200million Rupee's" per day. I felt Airtel is not just cheat me but Raped me & Its every Customer!!!

Jan 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2014

Airtel Customer Care's response Dear Mithesh,

This is with reference to your post dated 22 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

T

thakuramitchauhan

from Noida, Uttar Pradesh

Oct 29, 2014

I had a very bad experience with Airel, when I recharged my mom's prepaid phone on 17th Oct 2014 with Rs 41 "WhatsApp plan" (175 MB whatsapp+25 MB 2G data for 30 days), immediately after recharging when my mom started using the whats app, her balance started reducing. When I called the Pre-Paid customer care in Himachal ( it's too pathetic customer care, they don't bother to take your calls, if bichance they take call will disconnect soon), One of the executive girl told me that you can only chat but no upload and download, so my mom just messaged and balance reduced. Then she told me that this plan is just to be able to use whats app, however balance will still be deducted and eventually so was confirmed by her so called lead. That was not satisfying considering Airtel's claimed plan (175 MB whatsapp+25 MB 2G data for 30 days) which means that we can do any thing up to the limit of 175 MB on whats App. My mom donsn't use internet any ways. I do rememer that during the month of Sept 2014, when I recharged same plan, no amount was deducted.

Today on 20th Oct, again I received a call from my mom that when she clicked a pic on whats app, 53 Rs got deducted immediately. Airtel is unecessarily deducting money from prepaid users to fool them as we can generate any records of this. Can they provide all details of prepaid number.
Today I tried to reach them from my post paid mobile by calling to their said prepaid helpline [protected] I called them around four time to get to the customer care line and spend about 40 mnts of talktime in order to convey my message then they transferred me to Pre paid service saying that this number ([protected]) is not prepaid service number, and at last when I conveyed my concern, the so called platinum service associate confirmed to me about above plan that no balance should be deducted, he asked me to wait online in order to check the records, however to my surprise again the lines got disconnected.
Is airtel doing this cheating because of it's monopoly and never bother to care about customers Or want me to take an action in consumers court.
Can any Airtel senior executive respond on this

Regards,
Amit

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

1. We hav 31 cug airel numbers from last 3 years under mod plan airteladvance rental but airtel is charging excess on all bills till jul 13. After repeated reminders to airtel represetaives mr sanyal, mr vishal and mr raj issue is not resolved and outsatanding is amount is increasing in bills which is excess charged. Details are demanded by airtel representaative many times in last one year but they behaved casually and outstading amount is increasing which is not actual amount whereas excess charged.

2. Advance rental paid in oct 13 but number[protected] is not inculuded in advance rental airel 300 aces plan as advance rental already paid along with other numbers vide cheque no 864783. All the numbers put in plan but due to miss simran gandhi mistake number mistakenly left and till date rs 298/ pm excess charged on this number.Approx 2000/- to be waived off in this regard. Complaint lodged many times with above airtel representatives but after repeated reminders till date number is not inculded in this plan.

3. From the last 1 year this office regulary this office sending mails, corrospondence and daily telephonic conversation with above repersentatives. No result is achieved till date and casul attitute from airtel has been noticed.

From
Sgt harsh
Ph [protected]
For mod subroto park

Jan 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2014

Airtel Customer Care's response Dear Mr. Navharsh,

This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 29, 2014

Verified Support

Dear Mr. Navharsh,

This is with reference to your post dated 22 July 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
airtel Presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Hi i am Narayana from Bangalore. I got a missed call from [protected] today ie[protected] at 08:48 am. When searched in the Internet, I got to know that it is a country code of Pakistan. Kindly resolve the same. For reference pls contact [protected]. [protected]@gmail.com Thanks and regards Narayana Swamy

Jan 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2014

Airtel Customer Care's response Dear Mr. Swamy,

This is with reference to your post dated 21 July 2014.

To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
Please refer the link http://www.airtel.in/important-alerts/ for more details

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 24, 2014

Verified Support

Dear Mr. Swamy,

This is with reference to your post dated 21 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab

Dear Sir/Mam, My Airtel no is [protected] during no purchase my rent is 100rs and 0rental of internet, company has changed my plan without informing to me from 0rental to 500+ of internet last month i called to customer care for the same they insure me for waiver but no waiver was given by them i paid whole bill this month i got same prob, today I go to Airtel office at kitchlu Nagar Ludhiana punjab to pay my bill and to stop my all services and disconnect my Phone no, but they says come in evening and in evening they refuse to disconnect my no.kindly help to solve the issue. Regards, Prabhjot singh

Feb 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2014

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Dear customer support team. We are facing the network coverage issue @ Range hills, khadki, Pune, Maharasthra. All peoples having the Airtel service are facing the network coverage. People who are trying to gets the switch off messages while trying to reach. Please resolve our issue as early as possible as peoples from our apartment are trying to switch to some other service provider. hope you understand our issue and resolve as earliest one. Regards, Kapil Ohal [protected]

Jan 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2014

Airtel Customer Care's response Dear Mr. Ohal,

This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 24, 2014

Verified Support

Dear Mr. Ohal,

This is with reference to your post dated 21 Jul. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I got my number [protected] activated last month, and it was in Alive net CUG 299 3G combo plan when the connection has taken, but now without my permission the bill plan got changed to corporate SS99 CUG plan and I got the bill of Rs. 1338.90.

Jan 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2014

Airtel Customer Care's response Dear Mr. Gowda,

This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Aug 5, 2014

Verified Support

Dear Mr. Gowda,

This is with reference to your post dated 21 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh

Dear sir dt 21.07.14 pls note that we have taken Airtel Digital TV Monthly Rate 220/ dt fom 26.07.2013. But Company without any information Charge deducted Rs 230/ my ID no [protected]. Today morning My T V Stop due to balance nil. I call to 12150 then i know my Monthly Rate 220/ change by Company. My complain to company without my knowledge how are resposible for this. Pls all deduction added in my a/c & TV Re Connected, Ether my connection Permanent disconnect & my Deposit Amount Rs 2000/ Rivers to me. Thanks D K Tripathi ID no [protected]. mob no [protected]

Jan 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2014

Airtel Customer Care's response Dear Mr. Tripathi,

This is with reference to your post dated 21 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 23, 2014

Verified Support

Dear Mr. Tripathi,

This is with reference to your post dated 21 July 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

I Was Actually Just Visited At the Airtel Store At sector 14 Gurgaon, Haryana .None Of There Executive Attend Me And They Were Jus Passing me from Executive to Executive . And my Problem didn't get resolved . Here is the detail of That Airtel Outlet . 58/95, Opposite ICICI BankOld Delhi Road, Gurgaon Sector 14, Gurgaon - 122001 Thanks Dinesh Taiwal (+91- [protected])

Jan 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2014

Airtel Customer Care's response Dear Mr. Taiwal,

This is with reference to your post dated 19 July 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Aug 1, 2014

Verified Support

Dear Mr. Taiwal,

This is with reference to your post dated 19 Jul. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Amritsar, Punjab

i am using airtel mobile number [protected] for the last number of years. i am using internet plan with 1Gb data per month. but my bill of month june is nerly 2600. there was a msg from airtel that upto 21st june that i have used aproxx 1034 MB of data which is in my limited plan, but no msg has been delivered that I have used more data than that. my bill cycle is from 22nd to 23rd of month. if i used more data than 1gb then it should be counted in the next bill cycle. but after taking with your customer care no. of times and with senior executive regarding bill on dated 18/7/14 which he says that they will wave of the uses. As nothing has been done. i am using four airtel numbers in my family and i am your regular customer for the last no. of years. if nothing has been done then kindly stop my services. OR i have no other option to port all my four numbers from airtel. Kindly do the needful. regards jasbir singh

Jan 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2014

Airtel Customer Care's response Dear Mr. Kaisi,

This is with reference to your post dated 19 July 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Jul 23, 2014

Verified Support

Dear Mr. Kaisi,

This is with reference to your post dated 19 July 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

My Airtel Account No. is [protected] PLAN: T 67 CUG 199 Plan In Template SMS charges are Local SMS:Rs.0.20/msg National SMS:Rs.0.20/msg But in bill Airtel is charging Local SMS:Rs.1/msg National SMS:Rs.1.5/msg Also for unlimited 3G 2GB [protected]@400Rs. charging after the limit and when reported the issue they refund as a goodwill(but do not accept it.). Also Airtel Executieves Close the complaints without resolving and complaint description not displayed on website. Kindly look into the matter.

+1 photos

Jan 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2014

Airtel Customer Care's response Dear Mr. Patel,

This is with reference to your post dated 19 July 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

View replies

M

milanrbpatel

from Mumbai, Maharashtra

Jul 22, 2014

I had reported this issue earlier also but it was not resolved. Just now, I have forwarded the past email in which, i had mentioned this issue to airtel.[protected]@in.airtel.com.
Also under Data Services i can see "activated pack :Rs. 400, 2GB Free, Aft 2.111262GB 100%Free_80kbps, [protected]@3Ps_N2" (Check the attachment)
which contains the clause "Aft 2.111262GB 100%Free_80kbps".
Though this plan is unlimited corporate plan from where this 2.111262GB is coming?
This is wrong in your application. Request you to rectify the issues in your application.
Also customer care executive on 198 does not have any knowledge of corporate plans and they are expert in confusing the consumers.
Also complaint description is not displayed in complaint module and many times complaints status are changed to resolved without actually resolving the complaints.

Cheats Customer unethically - Comment #2030238 - Image #0

Airtel Customer Care

from Mumbai, Maharashtra

Jul 26, 2014

Verified Support

Dear Mr. Patel,

This is with reference to your post dated 19 July 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

M

milanrbpatel

from Mumbai, Maharashtra

Jul 31, 2014

Dear Rakesh and Airtel Team,

I think this is a time to say Good Bye to Airtel Postpaid. Now its too late and I have decided to switch to Vodafone Prepaid or any other good one.
I have already generated Unique Porting Code for both my postpaid connections.

thank you.

Regards,
Milan P
[protected][protected][protected][protected][protected][protected][protected]---
"Put your heart, mind, intellect and soul even to your smallest acts. This is the secret of success."
[protected][protected][protected][protected][protected][protected][protected]---

M

milanrbpatel

from Mumbai, Maharashtra

Aug 13, 2014

Dear Sir,

I have visited Airtel Goregaon Relationship Office twice but they denied to convert my no. from postpaid to prepaid saying it is posible only after bill is generated and now they have sent me 1045Rs Bill which is overcharged for internet Data Plan which is Unlimited and still they charged me after the limit.

Kindly look into the matter Airtel is Cheating me.

M

milanrbpatel

from Mumbai, Maharashtra

Aug 17, 2014

Dear Sir/Madam,

I have visited Airtel Goregaon Relationship Center again on 13-Aug-2014, they told me that if i want to convert into Prepaid then bill adjustment will not be done and if i will pay the bill they will convert my postpaid connection to prepaid connection within 24hours, so to get rid of all the torture, i have paid Rs.[protected]bill+extra unbilled amount as they told me) and i have paid Rs.25 cash for prepaid SIM Card. They told me that my postpaid to prepaid will be done within 24 hours, but even after many follow-ups and personally visiting the Airtel Goregaon Relationship center my postpaid connection is still active and my new SIM No.[protected] [protected] HLR-2 is yet not active.

Each time Airtel Customer care is telling me lie and i have all the proofs for the same in my call recorders and also the email communications of charging unethically for Rs.401 unlimited plan.

Kindly look into the matter.

(GOD will never excuse the cheaters in Airtel)

M

milanrbpatel

from Mumbai, Maharashtra

Aug 29, 2014

Finally, postpaid to prepaid migration is done and got refund of extra paid amount from airtel appellate authority.

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines