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Airtel Complaints & Reviews

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Last updated May 9, 2024
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Airtel reviews & complaints page 1926

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D
dpk.nigam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill generation after disconnection

Address:Ghaziabad, Uttar Pradesh

I owned a Broadband connection with Airtel at my rented house in Ghaziabad. When I shifted out of that location, I requested a discontinuation at the Airtel office thru customer care 121. I was told that I needed to pay the pending amount then only my connection will be disconnected.. I paid all the due amount and my connection is closed. I also mention in call there should not be any further bill will be generated and they assured me for...
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P
Puneet.Arya
from Delhi, Delhi
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Disconnection of net & landline services.

Address:Indore, Madhya Pradesh

After completion of my plan, I applied for disconnection of my net & land line.phone no [protected] service with application on 31.05.2014 making all due payments on 31.05.2014. No acknowledgement application was given by customer care representative from Kanchan Bag road office. However he told that online remark of disconnection has been made by him in their internal system.Connection still not disconnected....
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P
Puneet.Arya
from Delhi, Delhi
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Disconnection of net & phone service

Address:Indore, Madhya Pradesh

After completion of my plan, I applied for disconnection of my net & land line.phone no [protected] service with application on 31.05.2014 making all due payments on 31.05.2014. No acknowledgement application was given by customer care representative from Kanchan Bag road office. However he told that online remark of disconnection has been made by him in their internal system....
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N
Nitin Misra
from Lucknow, Uttar Pradesh
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Not Given Bundle offer

Address:Lucknow, Uttar Pradesh

Below are the email conversation. Problem is still pending... Not getting proper response... RE: [|BAL|Ref04828976|] NUMBER - [protected] NOT RECEIVED OFFER YET WITH NEW SAMSUNG TREND S7392 Inbox x [protected]@in.airtel.com Jun 16 (10 days ago) to me Dear Nitin Misra, Ref: Email dated 16/06/2014, expressing concern regarding non receipt of Handset Bundle Offer for your airtel mobile number [protected]. We realize that the...
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V
vinay kumar kasthuri
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Sim Not Activated even on 4th day

Address:Hyderabad, Andhra Pradesh

Hi Team, I have purchaed a airtel SIM with mobile No. [protected] and SIM No.[protected] on Saturday evening(21-June-2014). Till today(26-June-2014) the SIM is not activated. Have submitted photo and aadhar card as document as asked by the store . Please take this as priority and activate my SIM. You can contact me at [protected]@gmail.com and [protected]. Thanks, Vinay Kumar K...
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V
vibzonline
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2G Data Balance deduction

Airtel Cheating customers using 2G Data Services. My Number is [protected], I have noticed that whenever using Data service without any data plan, airtel is deducting so much money from my account, but its messages after browsing shows wrong figures and deducted amount as 0.00. When i contacted customer care they are saying our record says you have used this much of data and we can't do any thing. So the only way out for a customer is...
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E
engr_ujjwal
from Hubli, Karnataka
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getting unknown calls

Address:Ajmer, Rajasthan

My name is Ujjwal Tripathi. From last few days some unknow person call on my bsnl land line number. He is calling from +91-[protected]. I traced this number and it a airtel number (rajasthan). Please do somthing to stop these calls. My mobile number is +91-[protected]....
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A
a1nut1g
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor postpaid service, worst customer support and insulting billing department

Address:Pune, Maharashtra

I took a new postpaid connection [protected] from airtel. But I found that I am getting no signals in area where I reside, ( Induri, Maval Taluka, Pune ). I was not able to make or receive any calls practically.

Whenever I called airtel customer care I would get very random answers. Interestingly non one ever said that airtel has non coverage in that area, but they would always give assurance that this is a temporary problem...
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P
peeyush_u
from Chennai, Tamil Nadu
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Airtel broadband not working since a week

Address:Bangalore, Karnataka

Hi, I got Airtel broadband connection 10 days back (June 15) but Internet stopped working after 3 days. I have been calling Airtel broadband customer care EVERYDAY for a week now and everytime i get a response like "Sir, issue is on server side. Your contact details are not uploaded. It will be fixed in 4 hrs /24 hrs, please restart modem and check". I spoke to a manager as well who assured me that he will immediately send email to back-end...
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V
vipulk
from Deoband, Uttar Pradesh
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Airtel Friends Chat VAS

Address:Saharanpur, Uttar Pradesh

Dear Sir, from last many days i am receiving phone calls and messages from Airtel Friends Chat VAS. Though i have not registered this service then too i am receiving the calls and messages. On querying to Airtel customer care, it is told that this service is not activated on my number. Kindly ask Airtel to immediately stop this service or the phone calls or messages. Om Prakash Sharma [protected]...
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P
pankaj236
from Chandigarh, Chandigarh
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Recharge unsuccessful, but amount deducted

Address:Chandigarh, Punjab

i have tried online recharge from http://www.airtel.in/Airtel3G/tariff.html but the recharge was unsuccessful but an amount 449.0 deducted 2 times from my account
please revert on same as soon as possible.
txids : 701282
txid :[protected]...
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V
vineethim
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection SLA not met - Harassment over a new connection

Address:Bangalore, Karnataka

It has been 3 weeks since I first contacted Airtel for a broadband connection. Each time, I was informed that there was feasibility in my location and that a sales team executive would reach out to me for the collection of documents and the initial deposit fee. I raised 2 requests but the Airtel sales team just did not care!!! I finally registered for a broadband connection on the website and paid Rs 500 in the hope that all the basic...
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K
Krishnachetan Racherla
from Hyderabad, Telangana
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Regarding Migrate to the airtel service after balance

Address:Hyderabad, Andhra Pradesh

Respected Sir,
Iam a Fan of Airtel service, But i was got bad service from ur airtel
mini store office at lakdikapool Hyderabad Telangana State. recently i was Migrated my mother
mobile TATA Indicom (CDMA) to AIRTEL Service they charged me RS.110/-
and they u will 86/- or 82/- Balance. on[protected]. that sim was
activated on[protected].6.am sir. i was went to the store for bcoz i
didnt get...
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M
MAHENDRA O8
from Delhi, Delhi
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Disconnection of mobile no 9755252888

Address:Bhopal, Madhya Pradesh

My above said no is disconnected since 2 months and after complaint they asked for documents and rs 100/- as fee for new sim card
I had paid rs 100/- and again submitted documents for activation of sim card as over a period of 3 months is over and i yet to get activation of sim card

Pl look into the matter and help me


Mk mishra...
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H
heghi
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfactory service and insult to the customer by not attending the calls

Address:Coimbatore, Tamil Nadu

24/6/2014 Dear Sir My wife and I are using prepaid Airtel SIMs for the last two years. At an average we are spending Rs 750/- per SIM for communication. Very often we are getting calls from your customer care department requesting us to convert the pre-paid SIM to post -paid SIM as it will be more beneficial for us since we are spending a reasonably big amount per month for making telephonic calls. Early this year we agreed for the conversion...
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T
tarunrock
from Raipur, Chhattisgarh
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3G not Activated After recharge of 3G Pack

Address:Bhopal, Madhya Pradesh

Hi, I have recharged my mobile no.[protected] with 249rs 3G plan on web exclusiveoffer on 19-Jun-14 but i have recd 2G speed at the place of 3G. For the same i have contacted your customer care on same day several timesbut no one provide me resolution. Again i have contact them on 20-Jun-14 several times but every personprovide different information somebody telling me i have recharged with 101another told me that i have recharged...
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D
drcibi
from Chennai, Tamil Nadu
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Not providing Broadband connection

Address:Chennai, Tamil Nadu

Sir I applied for Airtel Broadband connection on June 5 th. My installation request[protected] Paid Rs 1500 for the same through a vendor who was referred by Justdial. Even after 20 days I didnt get any updates. Today I enquired about that. They informed that they couldnot process the request and the amount will be refunded in 21 days. My concerns: 1) Why they dont have a courtesy to call and update me regarding this even after 20...
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S
saharanjan
from Shillong, Meghalaya
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lost scratch card pin no

Address:Kolkata, West Bengal

I have purchased airtel top-up recharge card while scratching it, i have lost some digits of its pin number, please told me pin no or recharge my mobile, I am sending you details of top-up card & my no. Serial No: [protected] Pin No:1911****47281288 Ph.No:[protected]...
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S
Sharat Dayananda
from Bengaluru, Karnataka
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Not connecting at LTE - no support from Airtel

Address:Bangalore, Karnataka

Complaint Number with Airtel[protected] dated 12th June 2014 My Airtel 4G connection was working alright till 8th June but since then it does not connect at 4G LTE. It converts the connection to 3G (HSPA+). I registered a complaint with Airtel on 12th June with a promise from them that the issue would be resolved in 3 days. No one responded for a week. After contacting the helpdesk, they informed someone by name Arjun had tried to contact...
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Gayathri Santhanam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel website unresponsive

Address:Chennai, Tamil Nadu

I visited 'My Airtel' for my last five transactions. But the website is totally un-responsive and I am not able to view the any details. This is happening for the past 3 days and it is very irritating. This is what the page says: Server Error Access Manager WebSEAL could not complete your request due to an unexpected error. Diagnostic Information Method: POST URL: /prepaidaccount/PSC_Web/RechargeL5DViewAction.action Error...
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