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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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A
Aman Dhamija
from Gurgaon, Haryana
Feb 24, 2014
Resolved
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Resolved

Address: Ghaziabad, Uttar Pradesh

I just received sms from AZ-ARWTRC - "Eff. 9-Mar-14, rent for airtel digitalTV ID [protected] will be revised to Rs 235/month with addition of Rishtey, Movies OK, Sony Mix, Nick Jr, Discovery Kids&Sonic" - I never requested these channel I don't want subscription of these channel. This is happening second time Airtel increasing rent as per their will. Idea behind set top box is "pay as you need" I don't want this stupid channel Airtel forcing me to subscribe these stupid channels with increased rent. I don't need these channels I don't want any change in the subscriptions.
Feb 3, 2017
Complaint marked as Resolved 
Verified Support
Feb 25, 2014
Airtel Customer Care's response
Dear Mr. Dhamija,

This is with reference to your post dated 24 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr. Dhamija,

This is with reference to your post dated 24 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    P
    pavancsea
    from Mumbai, Maharashtra
    Feb 24, 2014
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh

    Hi Team, am unable to get porting id on my mobile [protected]. i have sent PORT [protected] to 1900. its giving error messsage as incorrect format. Please look into this ASAP. Thanks & Regards, Pavan [protected]/[protected]
    Jan 3, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 03, 2014
    Airtel Customer Care's response
    Dear Pavan

    This is with reference to your post dated 24 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Hi Team,

    Any update ..still am unable to get my port id...


    Thanks & Regards
    Pavan Yennampelli
    Hi Team,

    I didn't get any resolution till now. Can you please look into it...

    Thanks,
    Pavan
    Dear Pavan,

    This is with reference to your post dated 24 Feb. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
    You can also get in touch with us at airtel.[protected]@in.airtel.com

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Hi Team,

    I didn't get any resolution till now. Can you please look into it...

    Thanks,
    Pavan
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      Nabamita Chatterjee
      Feb 24, 2014
      Resolved
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      Resolved

      Address: Gurgaon, Haryana

      I deposited security amount of INR 3000 for activation of International Roaming on July, 2013 and the same has been de- activated on 27/12/2013 and I have asked for refund of my security deposit to Airtel on 27/12/2013. But I still today, I did not receive my money. Airtel is giving excuses that my residence is closed whenever they want to deliver my cheque. However, I am or my spouse/ parents are always there at same address. One more thing, all others correspondences of mine like postal/other couriers except Airtel refund cheque, I am receiving at the same address at any time. So, Matter is not solved. Then I asked them to inform their office address from where I can collect my cheque but their answer is that as per Airtel Internal System, this option is not possible. Then I asked them, please deliver this cheque to my office address, this option also they have refused. Then I have understood that Airtel want to digest this money. Hence, who are reading my blog, please be careful whenever you are choosing any telecoms company just like Airtel in this case and be careful to deposit any money as they will never refund back this. Bidhan Mobile :- [protected] (Airtel)
      Aug 7, 2021
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Dear Ms. Chatterjee,

      This is with reference to your post dated 24 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

      Regards,
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        S
        sunuchand
        from Bengaluru, Karnataka
        Feb 24, 2014
        Resolved
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        Resolved

        Address: Ernakulam, Kerala

        Hi, I am really disappointed with the service from airtel customer care. I submitted the required documents on[protected] at Palarivattom Airtel Office to port from Tata Indicom CDMA number to Airtel. From[protected] morning my Tata indicom connection got disconnected( No incoming and outgoing was possible) and I realized i need to start using Airtel Sim now. I completed Tele verification by calling 59059 and they confirmed like i can make calls after 15 minutes. But i was only able to receive calls not able to make outgoing calls until now. I contacted customer care later on[protected] evening - approximate to 4.00 PM) They mentioned like there is some fault in system and hence the televerification completion was not updated in their system to make out going calls. But they confirmed like since it was already completed from my side i may not be able to make televerification again. They ask me to wait for 24 hours since this cannot be handled by customer care and tomorrow is sunday :( . It was one of the finest reason one can get for not able to make calls. I waited for 48 hours now until now the issue was not solved. In between i contacted many times each time they wil l say it will be transferred to senior department but of no use. From today onwards they started calling to my number and telling like since we are contacting them for the same issue multiple times they are not going to fix the problem. That communication came from the listed number ( +91 [protected]). The kind of communication he gave reveals the poor strategy which they can shouw if they are not able to solve the issue. By the way I already send complaint email to Keral circle Nodal officer but of no use. I should say it was one of my biggest mistake to port towards Airtel. I am not sure what will be the outcome but i am planning to go to the nodal office right away.
        Jan 1, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Feb 26, 2014
        Airtel Customer Care's response
        Dear Customer (sunuchand),

        This is with reference to your post dated 24 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

        Regards,
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Dear Customer (sunuchand),

        This is with reference to your post dated 24 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
        You can also get in touch with us at airtel.[protected]@in.airtel.com

        Regards
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        I have port my no [protected] from bsnl to airtel it ported on 13.10.15 at 23.31 hrs, after that i have charged Rs.130/- on 14.10.15, though it charges successfully but shows nil balance. as per advice of customer care, I have attend at Airtel relationship center at chiriamore, barrackpore, W.B. As per their advice i wait for 2 days, then successfully charged Rs.62/- and Rs.1/-on 17.10.15 further, it shows through sms talk time for Rs.62/- and validity for 90 days . but still i can't able for any outgoing calls, I further attend Airtel Relationship centre today i, e. 19.10.15 but they just advised me for waiting, it ported 7 days past, but no outgoing calls can be made. i think is is my blunder to part in airtel. in this festive session i am communication less.
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          A
          anand_s_99
          from Bengaluru, Karnataka
          Feb 24, 2014
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          Hi Sir, I made a recharge using my credit card on wrong Airtel number today. I did recharge on [protected] instead of [protected]. On mailing the customer care of Airtel, they have replied saying they are unable to credit. Kindly help in solving this problem and credit the amount of Rs 200 to [protected] at the earliest. The details are as under: Transaction date: February 24, 2014 Transaction ID: 594385 Amount : INR 200 Thanks in advance
          Feb 3, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 26, 2014
          Airtel Customer Care's response
          Dear Anand,

          This is with reference to your post dated 24 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

          Regards,
          Sandeep Kumar
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Dear Anand,

          This is with reference to your post dated 24 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
          You can also get in touch with us at airtel.[protected]@in.airtel.com

          Regards
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            C
            Chandra_85
            Feb 23, 2014
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            Address: Thane, Maharashtra

            Dear Sir/Madam, I am fed up of with getting unwanted call from[protected]. From this number I am getting the missed call and when I accepting the call nobody replying on that. Could anyone please look into this and stop these type o[censored]nwanted call to my number. So, I gretful to you. Thanks & Regards, Chandra
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              P
              pinkson
              Feb 23, 2014
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              What are the minimum condition to revert to the original life time expiry date from the temporary expiry date on account of 60 days inactivity for Airtel prepaid life time mobile. Pls confirm an out going SMS during the temporary expiry date will be sufficient or any other condition prevails.
              Aug 14, 2020
              Complaint marked as Resolved 
              Dear Customer (Pinkson),

              This is with reference to your post dated 23 February 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
              Look forward to receiving the required details at airtel.[protected]@in.airtel.com

              Regards,
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Dear Customer (Pinkson),

              This is with reference to your post dated 23 Feb. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
              If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

              Regards
              Sandeep Kumar
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com
              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                M
                Monisha Bhattacharya
                Feb 23, 2014
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                I had paid all my airtel landline bills and had requested for disconnection of my landline. Here are the cancellation details : CANCELLATION REQUEST NO. : 41063032 I don't understand why I am being harassed by airtel now. I was informed that my connection will be cancelled within 7 days and I had opened the cancellation request in November 2013. Kindly stop harassing me with any further emails. Also I tried to make payment for the landline for the amount you quoted in the email and it shows incorrect number in your database (attached is a snapshot) when I try to make the payment which shows that the number has been cancelled. Hence stop harassing me for no reason or else I would have to take strict actions. [protected] Forwarded message[protected] From: Monisha Bhattacharya <monisha.[protected]@gmail.com> Date: Sun, Feb 23, 2014 at 12:48 AM Subject: Re: Final Reminder: Overdue amount for your airtel fixedline [protected] To: [protected]@in.airtel.com, Paramesh.[protected]@in.airtel.com Hi Paramesh, I had paid all my airtel landline bills and had requested for disconnection of my landline. Here are the cancellation details : CANCELLATION REQUEST NO. : 41063032 I don't understand why I am being harrassed by airtel now. I was informed that my connection will be cancelled within 7 days and I had opened the cancellation request in November 2013. Kindly stop harassing me with any further emails. Regards, Monisha Bhattacharya On Fri, Feb 7, 2014 at 7:28 AM, Airtel <[protected]@in.airtel.com> wrote: Namaste! There is an overdue amount of Rs 1348.32 towards your airtel fixedline Final [protected], A/c no.[protected]. The amount has remained pending past the due date despite several reminders. Please make the payment of the due amount immediately else the matter will be passed on to our solicitors with instructions to commence legal proceedings. You can pay through any of the convenient and secure modes listed below: * Pay by cash/credit card at any of the airtel outlets * Issue a cheque/DD in favour of M/s. bharti airtel limited fixedline services, a/c #[protected] For further clarifications, do call: Maria: [protected], Paramesh.[protected]@in.airtel.com :, Warm Regards, bharti airtel limited This is an auto generated email. Pl do not reply to this mail. If you do not wish to receive any further communications, please click here.
                Jan 9, 2017
                Complaint marked as Resolved 
                Verified Support
                Feb 24, 2014
                Airtel Customer Care's response
                Dear Ms. Bhattacharya,

                This is with reference to your post dated 23 Feb. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                You can also get in touch with us at airtel.[protected]@in.airtel.com

                Regards,
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Verified Support
                Feb 25, 2014
                Airtel Customer Care's response
                Dear Ms. Bhattacharya,

                This is to inform you that your concern listed 23 Feb. 2014 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com
                We assure you that we are committed to resolving the issue to your satisfaction.

                Regards,
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Verified Support
                Feb 26, 2014
                Airtel Customer Care's response
                Dear Ms. Bhattacharya,

                This is with reference to your post dated 23 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                Look forward to hearing from you.

                Regards
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                On Fri, Feb 7, 2014 at 7:28 AM, Airtel <[protected]@in.airtel.com> wrote:
                Namaste!

                There is an overdue amount of Rs 1348.32 towards your airtel fixedline Final [protected], A/c no.[protected].
                The amount has remained pending past the due date despite several reminders.

                Please make the payment of the due amount immediately else the matter will be passed on to our solicitors with instructions to commence legal proceedings.

                You can pay through any of the convenient and secure modes listed below:
                * Pay by cash/credit card at any of the airtel outlets
                * Issue a cheque/DD in favour of M/s. bharti airtel limited fixedline services, a/c #[protected]

                For further clarifications, do call:
                Maria: [protected], Paramesh.[protected]@in.airtel.com
                :,


                Warm Regards,
                bharti airtel limited
                Dear Ms. Bhattacharya,

                This is with reference to your post dated 23 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                You can also get in touch with us at airtel.[protected]@in.airtel.com

                Regards
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  nins
                  from Delhi, Delhi
                  Feb 22, 2014
                  Resolved
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                  Resolved

                  Address: Bareilly, Uttar Pradesh

                  Dear Sir/Mam, I lost my airtel prepaid sim ' [protected]' on 18/02/2014. Please be kind to block it at the earliest. As my sim is from northeast and i am presently in north India, I need your customer care number to solve this.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    M
                    mitvik
                    from Chennai, Tamil Nadu
                    Feb 22, 2014
                    Resolved
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                    Resolved

                    Sir,
                    from the day 15th of feb.2014, i am receiving a blank call from the mobile number [protected].
                    The person calls 8 to 10 times a day and do not speak anything. Actually someone is trying to
                    irritate my sister.
                    please its a humble request to you to command over this number and stop this kind of activity as soon as possible.
                    Feb 2, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 25, 2014
                    Airtel Customer Care's response
                    Dear Customer (mitvik),

                    This is with reference to your post dated 22 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
                    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                    Regards,
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Dear Customer (mitvik),

                    This is with reference to your post dated 22 Feb. 2014. Please use our call manager service to manage such unsolicited calls.
                    Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service
                    You may also report this to law enforcement authorities.

                    Regards,
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    some one is call irretating me ...so could u pls find name of him and his no is=[protected] ...and take action on him
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                      Vidyaraj Th
                      from Noida, Uttar Pradesh
                      Feb 21, 2014
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                      Address: Bangalore, Karnataka

                      Dear Airtel, I am writing this message your Customer Care Team has failed to services my request. For Airtel Account No : [protected][4G LTE Connection], which was taken on 8th of Feb, there is Wrong Bill that has been generated. As my connection is on 2 Month Advance Rental Plan of 2999, The Bill Generation at this moment is irrelevant and is void. I would request Airtel Team to Look into this strictly and provide my the proper resolution this time. Below is the Brief History of the Complaint and Problem that I have face since i have taken the Connection : 1. My Connection was activated with Rs 650 Plan[3GB] Instead of 2999 Plan. 2. Had to Log Multiple Service Request to resolved this issue; and After Continuous Followup of 1 week with Airtel Team[Rajeev ; Mb No. [protected]], it was rectified to proper plan. 3. But, Plan was again wrongly updated back to 30GB Plan after 2 days post rectification. 4. Again Need to Log SR to rectified it proper Plan[SR is 55166331] 5. Post log of later SR[55166331], My Plan is updated properly, but there is a also a wrong Bill Generation 3782.77 immediately after the updation of Plan. In reference to this, I have contacted Airtel Customer Care, namely Sunil and Rajeshekar, but they had objected me to take any SR against this asking me to wait for 24 hrs inspite of the fact that there is a problem in the Bill, and also denied me on transferring call to their Managers saying that there are no Manager at the floor at that time and they are operating without any Manager and Supervisor. So, Airtel Team, I reminding with this message to your Team that, Customer pay money for the service; and if the service is not good and do give value for their customer, that organization will never flourished. I am attaching the snapshot of my bill and the Application with this complaint.
                      Dear Vidyaraj,

                      This is with reference to your post dated 21 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                      Regards,
                      Sandeep Kumar
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Please let me know the status.
                      To Your Reply Posted on 22 Feb, The Issue is is not yet resolve. I have taken the connection on this month ie 8th Feb, and a Bill of 3782 is generated on 20th of Feb, ie 12 Days after the Connection Regiatration.

                      You Please tell me how it is possible.

                      Adding further Point, the Plan that i have taken is Rs. 2999 [2 Month Advance Rental Plan] and hence My should be charged for Next 2 Months as per the Rental agreement.

                      This is an act of Pure Cheating by Airtel Team. Please rectified it ASAP .

                      Airtel Account No : [protected]
                      Correction to above post :

                      To Your Reply Posted on 22 Feb, The Issue is is not yet resolve. I have taken the connection on this month ie 8th Feb, and a Bill of 3782 is generated on 20th of Feb, ie 12 Days after the Connection Regiatration.

                      You Please tell me how it is possible.

                      Adding further Point, the Plan that i have taken is Rs. 2999 [2 Month Advance Rental Plan] and hence I should not be charged for Next 2 Months as per the Rental agreement.

                      This is an act of Pure Cheating by Airtel Team. Please rectified it ASAP .

                      Airtel Account No : [protected]
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                        shashank khedikar
                        from Bengaluru, Karnataka
                        Feb 21, 2014
                        Resolved
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                        Resolved

                        Address: Nagpur, Maharashtra

                        I just received sms from AZ-ARWTRC - "Eff. 9-Mar-14, rent for airtel digitalTV ID [protected] will be revised to Rs 235/month with addition of Rishtey, Movies OK, Sony Mix, Nick Jr, Discovery Kids&Sonic" - I never requested these channel I don't want subscription of these channel. This is happening second time Airtel increasing rent as per their will. Idea behind set top box is "pay as you need" I don't want this stupid channel Airtel forcing me to subscribe these stupid channels with increased rent. I don't need these channels I don't want any change in the subscriptions.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mar 03, 2014
                        Updated by shashank khedikar
                        Thanks for quick response though what was shared is option it’s not resolution. I explored airtel.in/myaccount, my question is if I already selected my requirement why should I do it again? Selecting individual channels will take lot of time and my time is precious. My expectations are very simple I don't want addition of any new channel(Rishtey, Movies OK, Sony Mix, Nick Jr, Discovery Kids&Sonic) since no channels are added to my subscription hence on cost burden on Airtel and there will be on change in rent.
                        Dear Mr. khedikar,

                        This is with reference to your post dated 21 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
                        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                        Regards,
                        Sandeep Kumar
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                        Finally without proper resolution Airtel dth change my monthly subscription that too without notification. They increased monthly rental unsubscribe English new channel all without informing me. A live example of how Airtel cheats customer. Once you purchase Airtel service or product you have only 2 options pay what they demand or opt out.
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                          roopak1927
                          from Mysore, Karnataka
                          Feb 21, 2014
                          Resolved
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                          Resolved

                          Address: Mysore, Karnataka

                          I had applied for porting from Vodafone to Airtel for two numbers. One number s activated but the other number activation is still pending. I ve asked for this thrice already and it has been three days after vodafone network termination. Contact detail: email: [protected]@gmail.com ph: [protected]
                          Jan 5, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 24, 2014
                          Airtel Customer Care's response
                          Dear Roopak,

                          This is with reference to your post dated 21 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
                          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                          Regards,
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Dear Roopak,

                          This is with reference to your post dated 21 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                          You can also get in touch with us at airtel.[protected]@in.airtel.com

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                          Sir,

                          I am Supra bharathi From East Tambaram.
                          I Bought New SIM card in Chrompet Customer Center
                          Dated on 22-June-2015
                          Time - 11.30
                          Client Number - [protected]

                          They Charge me Rs.225 for New Airtel Prepaid Sim. I need to know whether that is Original Cost of SIM.

                          When I enquire near by my home, It just Cost of Rs.100.

                          I want to know the difference between Both SIM's.

                          Main Issue for me is still now the New Airtel Sim number [protected] is not Active, Why Your Service is Very Poor.. Really Fed up with Your Service.


                          I need a Quick Solution.
                          Please Contact me at this number

                          [protected]

                          Yours faithfully
                          Suprabharathi M
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                            shalini D'souza
                            from Mumbai, Maharashtra
                            Feb 21, 2014
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            hi this s shalini Just 2 months back i took post paid connection into this nu [protected]... im not at all happy with the servie, 1st month i got a bill 2800 Rs and my call charge is 35rs and rest the of the amount they charged for message according to my plan 200 sms free but i haven't utilise the sms facility.. but customer care blaming i send 3500 sms i send to one number, but i havent send the sms but still i paid the bill, again this month i got a bill 3500Rs same reason my call charge is 42 and rest of the a, amount they charged for sms again this month i send 4800 sms to same number how it is possible, seriously im very pissed off there is no proper clarification regarding my bill they suspended my incoming & outgoing calls... please solve my issue.
                            Jan 3, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 26, 2014
                            Airtel Customer Care's response
                            Dear Ms. D'souza,

                            This is with reference to your post dated 21 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                            We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                            Look forward to hearing from you.

                            Regards
                            Sandeep Kumar
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Dear Ms. D'souza,

                            This is with reference to your post dated 21 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                            You can also get in touch with us at airtel.[protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                              hidimba11
                              from Delhi, Delhi
                              Feb 21, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              I had by mistake recharged a different number online [protected]. My number is [protected]. The cust.care person at Airtel said that there is no way to get it back. However he explained about a seeking money option to get back the amount from that account as a gift. However its is not working. I called up the other person and he seems to be unwilling to give back the amount. How do I get the money from the other phone account?
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear Customer (hidimba11),

                              This is with reference to your post dated 21 February 2014. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                sachin2014
                                from Mumbai, Maharashtra
                                Feb 20, 2014
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Hi, my name is sachin. I have recharged my airtel account with RC 75 on 20-2-214. This has come under some dedicated balance which i cannot access. i never asked for this dedicated balance neither they told me. Can this be transferred into main a/c ? If so please resolve the issue as soon as possible. my number is [protected] (delhi)
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dear Mr. Kumar,

                                This is with reference to your post dated 20 February 2014.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@in.airtel.com


                                Regards
                                Rakesh Kumar
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                Dear Sachin,

                                This is with reference to your post dated 20 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
                                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                Regards,
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                  satyabratajn
                                  from Bengaluru, Karnataka
                                  Feb 20, 2014
                                  Resolved
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                                  Resolved

                                  Dear sir, I have using a airtel prepaid number([protected]) since 2009, now on the date of 19/02/2014 the number was showing registration fail, so i went to the airtel office to buy a new sim in same number, but coustmer service said that the number was postpaid it could not be alloted by the same number in prepaid.
                                  Complaint marked as Resolved 
                                  Dear Mr. Jena, We have received your email dated 28/02/14 for your Mobile Number 9831428650. We tried contacting you on your alternate mobile number from the number 9831428650 and +913371711302 as on today but were unable to reach you as the same were not reachable and switched off respectively. We would like to ensure that our representative has spoken to you and confirmed on the receipt of the UPC code and necessary documents. As confirmed, we would request you to provide us with the necessary documents proof of being the owner of the aforesaid number in the other operator. The service registration number assigned for this correspondence is 841697232. In case you need further assistance, please do call or email us. We'll do our best to help you. Happy to help, Snigdhadev Paul Contact Numbers For Enquiries: 111 or +91-9830098300 For Complaints / Requests: 198 (toll free) Fax number : +91-(9830098241) E-mail : [email protected]. Website: www.vodafone.in From: AppellateKOL Sent: 01 March 2014 19:16 To: [email protected] Subject: Sim Registration failed Dear Mr. Jena, We have received your email dated 28/02/14 for your Mobile Number 9831428650. We tried contacting you on your alternate mobile number from the number +913371711302 on 01/03/14 but were unable to reach you as the same was not reachable. We would like to assure you that we are investigating your complaint regarding services for your mobile number. We will revert to you with a conclusive response by 48 working hours. We solicit your co-operation in the interim. The service registration number assigned for this correspondence is 841697232. In case you need further assistance, please do call or email us. We'll do our best to help you. Happy to help, Satadru Goswami Contact Numbers For Enquiries: 111 or +91-9830098300 For Complaints / Requests: 198 (toll free) Fax number : +91-(9830098241) E-mail : [email protected]. Website: www.vodafone.in From: Satya Brata Jena [mailto:[email protected]] Sent: 28 February 2014 20:54 To: KOL-CS-nodal.kol Subject: Sim Registration failed I have using the Airtel prepaid number (9831428650) since 2010.On the date of 8/2/2014 i was port in vodafone.then i decided to stay on airtel, but on the date of 18/2/2014 a message come from vodafone (your porting request AK245312 has been approved by your current operator)the same day midnight my number was showing registration failed.on the date 18/02/2014 my number was showing registration failed.i went to the airtel office he said the number was postpaid, he coudnot allotted me the same number in prepaid, if i want the same number, then it should be postpaid.now the number was active in vodafone operator but i coudnot submit any document on vodafone. Regards, Satyabrata Jena 7687952550
                                  Mar 12, 2014
                                  Updated by satyabratajn
                                  Dear Sir,
                                  Till now my problem was not shutout.


                                  Regards,
                                  Satyabrata Jena
                                  Mob- [protected]
                                  Dear Satya,

                                  This is with reference to your post dated 20 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
                                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                  Regards,
                                  Sandeep Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Till now my problem was not shutout, therefore i understand there are no value of your costumer.
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                                    manish.g72
                                    from Mumbai, Maharashtra
                                    Feb 20, 2014
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat

                                    here is a copy of my letter to airtel regarding it shamelessly stupid service and money-mongrelling tactics Subscriber ID[protected] Name - XXX City - Ahmedabad Airtel DTH is the worst I have experienced in terms of technical issue resolving and services. Inspite of paying 4 times for the same "video"problem, which occurs every few days, Airtel demands I pay service charge of Rs. 150 almost 2 times a month. Since you people are not competent enough to solve my problem. During 5 complains this should have been solved. Nowadays I end up paying double the amount for DTH services - 430 monthly rental + about 300 every month for solving of "video" problem, where a select few channels blackout.It seems airtel has no regards or respect for its customers. or the company is going bankrupt so fast that they have to play these kind of tricks to cut off signal of a few select channels and then charge Rs. 150 for solving them. THIS IS OUTRIGHT CHEATING THE CUSTOMERS OF THEIR MONEY.I DEMAND this problem be solved immedietely as i PAY FOR THE SERVICES AND AIRTEL IS NOT PROVIDING ME THEM to me FREE IN CHARITY. GIVE ME WHAT I AM PAYING FOR. ONCE AGAIN, THIS IS NOT A REQUEST, IT IS A DEMAND!!! !AND IF YOU DO NOT THAVE THE TECHNICAL CAPABILITIES, I DEMAND A FULL REFUND FOR MY EQUIPMENT WHICH YOU CAN COLLECT BACK AT ANYTIME. i DO NOT NEED SUCH A POOR COMPANY FOR MY DTH SERVICES. THERE ARE BETTER ONES IN THE MARKET THAN THIS STUPID COMPANY that has no regards or respect for its customers, because of whom the company is surviving
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Manish,

                                    This is with reference to your post dated 20 February 2014.

                                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                    Look forward to receiving the required details at airtel.[protected]@in.airtel.com

                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
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                                    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Dear Manish,

                                    This is with reference to your post dated 20 February 2014

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
                                    Regards
                                    Rakesh Kumar
                                    Airtel.presence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      chourapr
                                      from Bengaluru, Karnataka
                                      Feb 20, 2014
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      I have logged the complaint earlier but still not got the data plan back which I lost due to Airtel technical issue. Or because I have done the recharge online. Its totals not my fault Airtel is detucting my main account balance even when I have data pack activated. Name: Priya Chourasia(Maharashtra) Mob: [protected] Total loss is: allbelow mentioned amount got wasted which was never refunded and even I have notused this much. 149– net recharge on 13 Feb 2013 120– Talk time recharge on 15 Feb 2013 120– talk time recharge on 11 Feb – had net pack activated this time as well stillhad a deduction from main balance 60recharge - talk time recharge 2 Feb - had net pack activated thistime as well still had a deduction from main balance
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Dear Ms. Chourasia,

                                      This is with reference to your post dated 20 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
                                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                      Regards,
                                      Sandeep Kumar
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
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                                        Tanni
                                        from Bengaluru, Karnataka
                                        Feb 19, 2014
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I had bought an airtel sim [protected] on 19/01/2014. Its been a month and the number is still not activated. The retailer did not provide any proof such as receipt or xerox copy of the submitted form or anything like that. he is just not willing to activate it. Please activate my sim on a priority basis. It has already been a month.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Dear Tanni,

                                        This is with reference to your post dated 19 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                                        You can also get in touch with us at airtel.[protected]@in.airtel.com

                                        Regards
                                        Saurav Ahlawat
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                        Dear Tanni,

                                        This is with reference to your post dated 19 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                                        Look forward to hearing from you.

                                        Regards
                                        Sandeep Kumar
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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