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Airtel reviews & complaints page 198

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P
pranav.mukne
Jul 10, 2021
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Payment done but services not received

Address: Gurgaon

I have done below transaction online at your airtel Xstream . But didnot received any call for installation. Awaiting for refund.
Note below transaction details.
Hi, bill payment of Rs. 3536.46 paid via Credit Card towards your Airtel Xstream Fiber ID S012428Q9Rk with transaction id 0198346890097448651625064301353 has been processed. You will receive the confirmation within 4-hours....
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Vignesh vasimalai
Jul 10, 2021
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Address: 1/11,indra nagar ,nsn palayam , Coimbatore ,641031

Im facing this issue for a month now Network is really unstable and sometimes totally down after midnight i couldn't do my works properly...i don't want to switch to other networks solve this problem as soon as possible
Airtel customer support has been notified about the posted complaint.
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    R
    Rameezk15
    Jul 9, 2021
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    A request was raised online for a new airtel broadband connection on the 9th of July, 2021. An installation fee of Rs.1768/- was paid online for the same. I am not received a any confirmation mail o msg from Airtel But I have following biling details:
    CAF no: 11418975
    Transaction id:[protected]
    There is not any help line no. Or site where I am complain about it.
    Therefore, I request you to please take necessary action and ensure the money is refunded as soon as possible.
    Airtel customer support has been notified about the posted complaint.
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      Lavanya Sivadasan
      Jul 9, 2021
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      Name change and billing details change request

      Hi Team,

      I would like to change the broadband connection from my husband's name to me as I need to submit for office purpose. Could you please suggest me with the steps.

      Request for your assistance ASAP.

      Thank You,

      Lavanya...
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      M
      Mynt3716
      Jul 9, 2021
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      Address: Ladinaka buwapada ambernath

      After 20 calls not making call daily
      Airtel customer support has been notified about the posted complaint.
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      Sir please solve this problem
      Reply
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        S
        [email protected]
        Jul 9, 2021
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        Hi,
        I got a new connection from Airtel broadband that promised as per advertisement and salesperson of 40 mbps speed. Post connection field engineer informed that max speed supported in my area was 14 mpbs. As this speed was not sufficient I asked for immediate disconnect and refund. I had got connection in first week of June and laid 3 months advance rental of Rs 3532 and my registered number is [protected]. It has been almost a month now and I have not got my refund yet. First they give connection with false information and then they harass customer to refund money. Kindly look into this from your end
        Airtel customer support has been notified about the posted complaint.
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          M
          moulichandra
          from Chennai, Tamil Nadu
          Jul 9, 2021
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          I have converted my mobile from post paid to prepaid on[protected] from
          Airtel outlet office in T.nagar, usman road, chennai . My outgoing was not activated even after paying Rs.219/- as my first recharge. They forced me to install Airtel app to activate outgoing calls. Airtel is harassing customers unnecessarily and not providing support. My email id is not registered even after verification done by airtel from my airtel app. complaints to airtel did not yield any result. I am senior citizen made to visit airtel outlet office 3 times unnecessarily. Now nearly 10 days past and my email id is still not activated in my account profile. Airtel denying customer to reach them over phone as it is automated and consumer can not express their grievance or get required service from airtel. Can airtel realize this ? please wake up.
          Airtel customer support has been notified about the posted complaint.
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            B
            Bipul1964
            Jul 9, 2021
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            Address: A 406, Subhash Pally, Ramdashati, Kolkata 700024

            I am an ex employee of Airtel and my employee ID was B0000170. I would require form 16 for 2020-21. Also unable to login to Airtel Ambassador.
            My email I'd bipul.[protected]@gmail.com
            Airtel customer support has been notified about the posted complaint.
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              A
              amit9194
              Jul 9, 2021
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              Address: Mumbai

              Dear Sir,

              Airtel is forcing customer to recharge for unlimited pack for the sending sms to any number.

              Further, when i called to Airtel to complain such then they told that they took permission from TRAI for this type of Amendments.
              Airtel customer support has been notified about the posted complaint.
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                S
                shilpa linganna
                Jul 9, 2021
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                Address: Door no:3-4,bramheshwaram palli,chilmathur mandal

                Tried through transaction history but every time it keeps downloading the same receipt which is an older one. I want new one please send it to my number.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  Magesh Arumugam
                  Jul 9, 2021
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                  Hi Airtel, I have ported my number from BSNL to Airtel. I have no signal on the old SIM card and removed the sim and inserted new SIM. I can't able to verify, it always says No service. I can't able to register it using manual network also.
                  I got the below mentioned msg to my spare number.
                  my ported number is [protected]

                  We care for you! Your number Phone no is scheduled for port-in to Airtel-Tamil Nadu tonight at 00:08:00 hrs. Please keep the new SIM *********** ready and insert the same once your existing SIM displays no network to start using airtel services. Thank you.
                  Airtel customer support has been notified about the posted complaint.
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                  my spare number to contact me is [protected]
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                    N
                    Nowman
                    Jul 9, 2021
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                    Address: No 13 4th Main, NGR Layout Roopena Agrahara bommanahalli

                    This is to inform you that I am residing in the below mentioned address. This is to bring your kind notice and information that front of our house balcony is an airtel pole which is disturbing a lot of cable wires, with the help of cable wires monkeys are roaming here and there, today one monkey tried to lynch my kid luckily didn’t happen anything. This can happen again in anytime and cause big harm to anybody.

                    Request you to look and instruct your technical engineer to safeguard and remove the airtel pole and replace it to beside electric pole. I would be very thankful if you cooperate with us. Thanks!

                    POLE No # 000.03.08.01

                    No# 13, Makana Square, 4th main road,
                    Roopena Agrahara, Bommanahalli,
                    Bangalore - 560068.
                    Airtel customer support has been notified about the posted complaint.
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                      B
                      Bharathkumaravelu
                      Jul 8, 2021
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                      Hi, Thank you for choosing Airtel Xstream Fiber. Your interest has been recorded with lead ID 41-[protected]. You can reach out to our representative VinothkumarR at [protected] in case of any queries. Please dont pay any activation fees in cash.

                      Paid for three-month, promised to give connection on same day but after three days so far not installed.
                      Airtel customer support has been notified about the posted complaint.
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                      The customer executive not responding, nor any one is telling what time line it will be installed.

                      Threr no way you contact Airtel representative in app.

                      Call call center waited for 15 minutes but got cut saying all exe are busy
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                        Z
                        [email protected]
                        Jul 8, 2021
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                        My Airtel SIM Suddenly Stopped working

                        My Airtel sim suddenly stopped working. I did all Troubleshooting. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
                        All this without any intimation from airtel. It was my primary number. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

                        I would like signals on my phone be restored...
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                        S
                        Sathish Ravishankar
                        Jul 8, 2021
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                        Hi,

                        Im sathish living in dubai.. My airtel number [protected] is fully credited with balance but no network range is available to use accordingly

                        Please assist me and contact me @[protected]@gmail.com

                        [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Murugan82
                          Jul 8, 2021
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                          I had purchased a new sim from airtel on 2nd July 2021. I immediately made an online recharge for Rs.219. But, I did not receive any message from airtel nor was the amount credited. Then when I enquired with the dealer, I was informed that the first recharge should be done only with the retailer/dealer.
                          I need to know how I can recover the amount of Rs.219. My new airtel sim/contact number is [protected].
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            Chakradhar thota
                            Jul 8, 2021
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                            Tele verification number is not working

                            Address: C611, Bhoomi Block, ECOLIFE EON APARTMENTS, 30, Devasthanagalu

                            Received a message on alternate number to proceed with tele verification, but not able to connect 59059. Please resolve.

                            Also, could you post in this channel whats the issue with 59050, this is definitely not a warm welcome for a porting customers...
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                            Ruby Saifi
                            Jul 8, 2021
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                            Airtel has set a limit of 20 calls & messages for a month on my contact no. As i am using this contact no. as for my official purpose. So Give me a solution on urgent basis.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Akankshaaaa
                              Jul 7, 2021
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                              New policy of airtel

                              Now you have removed sms service through balance. This is really a very bad policy. I and my whole family use airtel since ages. And now I hate airtel. And regret using airtel. Being too greedy is not done at all. I soon will change airtel with any other sim but not airtel. I didn't switched to jio even when they were giving free internet and calls. I never bought any other sim. Keep being greedy to see your fall....
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                              A
                              Asokan Gopalan
                              Jul 7, 2021
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                              Airtel Alert - An amount of Rs. 445.42 is still pending for payment towards airtel for your mobile [protected] . An intimation has also been sent to your current operator. Please pay the amount immediately for uninterrupted services

                              The above number is already ported to BSNL after paying all the pending dues at that time. Now again Airtel is asking for payment . Please look into the matter and wave the amount and inform BSNL that there are no dues.
                              Airtel customer support has been notified about the posted complaint.
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                              Still nsolved
                              Dear Customer, You have unpaid dues of Rs.445.42 at your previous operator Airtel. Please clear dues & show payment receipt at BSNL CSC to avoid disconnection. Ignore this if already shown -BSNL Kerala
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