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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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Airtel reviews & complaints page 202

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A
Aparna28
from Hyderabad, Andhra Pradesh
Nov 3, 2021
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Iam not able to recharge my phone number through online payment since last month. Last month I reached an airtel outlet and get recharged my number it reflected. Today, again I'm getting the same problem, not able to recharge. Everytime going to retail outlet and get recharged is not possible and not comfortable. So please resolve this issue As soon as possible.
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    M
    Md Mazin
    from Hyderabad, Telangana
    Nov 2, 2021
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    Address: 18-1-510/107/108/D phool bagh

    [protected]
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      A
      AkshayPIyer
      from Hyderabad, Telangana
      Nov 2, 2021
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      Address: Chaitanya Chambers, Chaitanya Puri, 2-41/2, Dilsukh Nagar Main Rd, Beside HP Petrol Bunk, Dilsukhnagar, Hyderabad, Telangana 500060

      I have visited airtel store for request for porting my number from Vodafone to airtel. I have requested for a prepaid number. I was promised the same.

      They have given a postpaid connection without my consent and when I talk to customer care they say I have to stay on the connection till 90 days.

      I have been cheated into paying high fees and not given the service i asked for.
      Airtel customer support has been notified about the posted complaint.
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        Y
        Yagyavalk Bhatt
        Nov 2, 2021
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        I 'd like to bring to everyone's notice that i had got a replacement sim card on 27th October 2021 and was informed that it would be activated within 48 hours. However it is extremely disappointing to note that it has still not been activated after 7 days. Also since my sim card has not yet been activated i cant do my bank transaction especially during the festive season. Request you to kindly look into it and resolve the issue at the earliest. Total duration for the whole issue from getting the new replacement sim card to verification took 1 month in total.

        Number not activated: [protected]
        Circle: Dehradun
        Contact airtel customer support person: Vikrant
        Email: [protected]@airtel.com
        Airtel customer support has been notified about the posted complaint.
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          Y
          Yagyavalk Bhatt
          Nov 2, 2021
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          I 'd like to bring to everyone's notice that i had got a replacement sim card on 27th October 2021 and was informed that it would be activated within 48 hours. However it is extremely disappointing to note that it has still not been activated after 7 days. Also since my sim card has not yet been activated i cant do my bank transaction especially during the festive season. Request you to kindly look into it and resolve the issue at the earliest.

          Airtel number:[protected]
          Circle: Dehradun
          Airtel customer support has been notified about the posted complaint.
          Nov 02, 2021
          Updated by Yagyavalk Bhatt
          I 'd like to bring to everyone's notice that i had got a replacement sim card on 27th October 2021 and was informed that it would be activated within 48 hours. However it is extremely disappointing to note that it has still not been activated after 7 days. Also since my sim card has not yet been activated i cant do my bank transaction especially during the festive season. Request you to kindly look into it and resolve the issue at the earliest. Total duration for the whole issue from getting the new replacement sim card to verification took 1 month in total.

          Number not activated: [protected]
          Circle: Dehradun
          Contact airtel customer support person: Vikrant
          Email: [protected]@airtel.com
          The customer relation person name is Vikrant and email id is [protected]@airtel.com
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            V
            V7stat
            Nov 2, 2021
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            From yesterday my airtel sim deactivated and when i go to the gallery they said its trap and no help me that how to get out from it.
            Please airtel help me to activate my sim safely and get out from this trap.
            Airtel customer support has been notified about the posted complaint.
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              R
              royal501
              from KUSHINAGAR, Uttar Pradesh
              Nov 2, 2021
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              Address: Old Fazilnagar Road Near Kashiram Awash Kasia District: Kushinagar, Uttar Pradesh Pin -274402 India
              Website: www.airtel.in

              I humbly request that my name is Shahbuddin (mob.no.- [protected]) I bought Airtel fiber Internet connection (Ankleshwar Dubey from distributor Kushinagar Uttar pradesh-274402) on 25 October and also paid Rs.2829 on the same date (TRANSACTION iD : T[protected]) to me The day they gave the connection was told the speed of 100MBPS and I am getting the speed of 5MBPS/10MBPS there is no answer on the phone I am troubled for eight days. Please disconnect our airtel fiber connection and get my money refunded. The applicant will always be grateful to you.

              Please deactivate Connection and refund my money asap
              Name : SHAHBUDDEN SHIDDIQE
              Date Of Connection :[protected]
              Airtel Fiber Connection Number : +91 [protected]
              Mobile NO : +91 [protected]
              Email Id: [protected]@gmail.com
              Location : ROYAL ENTERPRISES
              Old Fazilnagar Road Near Kashiram Awash
              Kasia District: Kushinagar, Uttar Pradesh Pin -274402 India
              +1 videos
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                H
                Harpreetkaur17
                from Dehradun, Uttarakhand
                Nov 1, 2021
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                Address: N/a

                I have recently switched from vidafone postpaid to airtel prepaid number. When i saw full network signals on airtel sim i tried to make a call on 59059 but it says call failed. Kindly ket me know what has yo be fone aa i need to activate that number or urgent basis
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                  A
                  AAKASH SHAHU
                  Nov 1, 2021
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                  I received unknown calls and when I answered no one talks and if I call back it's switched off. I get this from 1 week. Please resolve my problem asap.
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                    S
                    Saravanan Sivasankaran
                    Oct 31, 2021
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                    Address: 10 Vakil Marina Layout, Kodichikkanahalli, Bangalore, 560076

                    Airtel box fixed on my house wall without my permission. There are too many wires lingering around my house. I already informed your support engineer to remove box immediately couple of weeks back. Please remove it in next two days

                    Saravanan
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                      T
                      Tanya.
                      Oct 31, 2021
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                      A recharge of 598 was done. But still not reflected in the account no message is received however the amount is debited. Please look into the matter ASAP. The recharge was done on 29 oct 1 pm. The recharge was done through airtel thanks app.. Using upi id
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Annoyingairt
                        from Chennai, Tamil Nadu
                        Oct 31, 2021
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                        Website: Airtel.in

                        I initiated to add rs 1000 to airtel wallet
                        But it cane up as transaction failed but the money has been debited from bank account

                        "Hello! You have initiated to add Rs.1000.0 to your account 9********. Please keep the txn id[protected] for future reference"

                        Other than this message there is no other evidence that I even attempted to add money.

                        Also this is not the first time.
                        Earlier once i lost rs.49 and rs.129 but I forgot about it as i was in rush

                        But rs 1000 is a significant amount and I have made all attempts to contact customer service but I am not able to speak to a human.

                        Airtel only responds if we post on twitter
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                          S
                          Somesh37
                          Oct 30, 2021
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                          Requested new SIM card today afternoon (for [protected]) at Airtel Store (Sarjapur, Bangalore). I was given a new SIM card after giving the required documentation. My photo was also clicked for their records. The airtel representative assured that the new SIM would be activated within next 24 hours.

                          However, received an SMS in the afternoon stating that the request had been rejected and I need to contacted the store. (another trip to the store !!). Went to the airtel store in the evening only to be advised that they had sent a mail to their back office since my 'live' photo was not matching with the original photo and I would have to wait for their response. There was no assurance by when the issue will get resolved,

                          After much of argument, the Airtel store manager walked out to have the discussion with me. It was a heated discussion and at the end of it, the airtel store manager assured me that he will get the issue resolved by MOnday (1NOv21).

                          I have no option but to wait for next week to see if the matter will get resolved.

                          It is unfortunate that airtel service standards are such that the customer has to go with 'Airtel policies and procedures' even if the customer is having a direct impact. They do not seem to have an internal escalation procedure and as per the store manager, their back office team does not work on weekends.

                          Not surprising that their sense of 'urgency' is very different when selling a product/service or payment (I have been regularly paying monthly bills on time for the last 2 years or so and have a 'family' account)

                          At this stage, I only want the SIM card to be activated asap and no later than Monday, 1 November 2021
                          Airtel customer support has been notified about the posted complaint.
                          Nov 04, 2021
                          Updated by Somesh37
                          Matter remains unresolved !!

                          As the SIM card is not working, I cannot even port this number to some other service provider.

                          I am being harassed by Airtel and do not seem to have any recourse.

                          What do you suggest I need to do to get this matter resolved?

                          Somesh
                          Nov 09, 2021
                          Updated by Somesh37
                          Matter still not resolved.

                          Not sure if Airtel believes in responding to complaints registered on this portal

                          Somesh
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                            S
                            Shyamal Chandra Dey
                            from Hyderabad, Telangana
                            Oct 30, 2021
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                            My mobile number is [protected] (Airtel Payment A/C No) and I have recharge Vi sim Rs. 48 on 26 October, 2021. My Airtel Payments Bank balance amount has been deducted, but till date Recharge only Rs. 10. My Trasaction Id is PH[protected]. After complain through Facebook account, Airtel Payments Bank customer care call me 3 times and every-time just they are talking for prove that, they are try, but I am not response or my phone signal weak! Please do needful. My contact number [protected]/[protected].
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Adla
                              from Hyderabad, telangana, Telangana
                              Oct 30, 2021
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                              Sim card is showing no service
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Shiv Lal Jat
                                Oct 29, 2021
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                                Airtel me jitne bhi log kaam kr rhe he unki maa ne kya unko peda krte smy kaan me land gussa rkha ta jo humari problem unko sunai nhi de rhi he itni gtiya company ise Airtel nhi gandu naam se chlana chahiye tha chutiye land saalo ko haath mu dhona aata nhi or aagye company chlane tum sb log land pkd kr grpe bet jaao company chlana tumare bs ki baat nhi he is company ke malik ki beti or biwi dono gand Mr mrvane chli gyi he isliye unko humari problem smj nhi aa rhi he chutiya madrchodh bnd kr de company gand mrne ke liye chlata he ya fir apni biwi or beti ki mrvane lg ja madrchodh gussa to itna aa rha he ki samne ho to sale ka glla kat du madrchodh ka
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                                  S
                                  Sumi Naga
                                  Oct 29, 2021
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                                  Address: India
                                  Website: Consumer complaints .in

                                  See.. I've done recharge for my mom .. Through my another phone .. For ₹598... But the recharge still didn't came .. And my money was already deducted from my account ... Why ??? ... Please resolve this . as soon as possible ...
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                                    D
                                    Debojitd
                                    from New Delhi, Delhi
                                    Oct 29, 2021
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                                    Website: airtel.in

                                    Esteemed Consumer Court,

                                    I am Debojit Dutta. I ported my postpaid connection to Airtel mid-September and also took up an internet connection with the same number. I was asked to make a payment of 6541 through Airtel.in which I did.

                                    This month I received a bill saying I have to pay 3900-something to Airtel. I am told I made multiple phone calls to ISD numbers which I did not and also via landline phone which I do not have. The call records in the bill go back to Sep 1, when I wasn't even using Airtel. I spoke with the Airtel agent only on Sep 7 for the connection (attaching screenshots of all the conversations).

                                    Even after multiple complaints Airtel hasn't resolved this. They keep closing my complaint.

                                    I want to only pay for the services I used. Also, want Airtel to stop harassing me for the bill.

                                    Regards,
                                    Debojit Dutta
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                                      waseem_wat
                                      Oct 29, 2021
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                                      Miss Guided By Costumer care

                                      He told me to un bundle Airtel black then you can rais a for new services as i need Airtel fiber (postpaid) + Airtel Dish Tv + 02 Mobile postpaid bill.. when i call for above services and they said above offer is not available we dont have postpaid fiber we taking fiber from third party HHAHHAHAHAH
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                                        C
                                        chandrakanthpasham
                                        Oct 28, 2021
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                                        Address: Hyderabad

                                        Dear Sir / Madam,

                                        I am chandrakanth, today i recharged my mother mobile no ([protected]) twice one from mobikwik and another from freecharge.

                                        First one it took time so i have recharge both two successfully recharged
                                        Could you please reverse one.
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