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Airtel Complaints & Reviews

2.1
Updated: Jan 15, 2026
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H
himanshu_nangia
from Delhi, Delhi
Oct 15, 2013
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Address: New Delhi, Delhi

I don't know why Vodafone/Airtel doesn't take step for these fake callers.
My Father just received a missed call from from this no. [protected], and without analyzing the number, he dialed back the number, person sitting other side of call claimed to be a Vodafone customer representative, and said to my father that he has won a lottery of Rs. 25, 00, 000 for which he needs to recharge his number with Rs. 300 and deposit 16, 000 in some bank account.

My father didn't had any idea, if his call actually from vodafone or not. That person even asked from my father's bank & other details for which my father denied to share.

I don't know why these super rich companies sitting helpless and posting simple message on their web portal (which is used by very few people), why can they spend little money to alert users for these calls.

I don't know if some day, some one will pay the asked amount to those pakstanies and govt. will then start interrogating innocent people.

foolish pranks and foolish pakistanies.

Oh I forgot, these are same pakistanies who are continously making disturbance in our country and out so called govt. standing in queue to shake hands with them.

Rest We All Know Very Well.

Thank you.
Namaste Mr. Nangia,

This is with reference to your post dated 15 October 2013.


To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.

Please refer the link http://www.airtel.in/important-alerts/ for more details


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    S
    satya1824
    from Delhi, Delhi
    Oct 15, 2013
    Resolved
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    Resolved

    This is regarding my mobile internet usage, i am using 299 corporate paln in that plan 1 GB data free. In my recent bill dated 06.10.2013 it was showing excess usage of 1 GB data ie approximately 230 mb data. so for that 230mb bill was charged approximately 2600 rupees as per plan 10p/10kb.after crossing the 1GB data i was not received any information cal from customer care. but i am not sure with this usage of that much data with mobile is possible, so in this regard i am requesting the airtel please check/revalidate my bill or convert that 230mb into any data plan.because only for 230 mb data 2600 is very painfull for me.
    Jan 2, 2017
    Complaint marked as Resolved 
    Verified Support
    Oct 17, 2013
    Airtel Customer Care's response
    Namaste Satya,

    This is with reference to your post dated 15 Oct. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

    Look forward to hearing from you.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Namaste Satya,

    This is with reference to your post dated 15 October 2013.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.[protected]@in.airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      D
      deep chandra agarwal
      from Srinagar, Jammu and Kashmir
      Oct 14, 2013
      Resolved
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      Resolved

      Address: Kanpur, Uttar Pradesh

      Respected Sir, I have Your airtel Mobile No-[protected]:- this is to brng to ur kind notice that I have been continuously facing network problem in my airtel mobile and for which I have already registered the complaint through your coustomer care 121 and for which they have diligently accepted . therefore I would like to request you to plz cater to this problem because of which I am facing many problems in my business . the network problem has been regularly interrupting in the smooth and efficient working in my establishment since last 2 months. once again I would humbly request you to please have a look to this and to waiver the entire amount of 2 months this problem had been continuously present in my airtel mobile.
      Jan 1, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2013
      Airtel Customer Care's response
      Namaste Mr. Agarwal,

      This is with reference to your post dated 14 October 2013. We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

      Regards
      Rakesh Kumar
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Hi Rakesh, This is logesh. From Chennai, Tamil Nadu and I am also facing the same issue. My number is [protected].

      I can use the same without any issue in a basic model, but if I use it in an Android I get into troubles. please help me out.
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        M
        mohitjaipu
        from v.k.i. harmada, Rajasthan
        Oct 14, 2013
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan

        i am using Airtel internet in Samsung galaxy y gt-s 5360 mobile. on 12- Oct.-2013 my balance was 180 rupees and next day it was deducted and remained only 2 rupees. whole balance deducted by internet but i had internet card and when my balance was deducted then internet card balance was 0.48 Mb. then why my main balance is deducted..i kindly request u to get back my main balance of rupees 180. i shall be Thankfull to you for this act of kindness. VINOD KUMAR GUPTA contact no. - [protected]
        Jan 26, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2013
        Airtel Customer Care's response
        Namaste Mr. Jaipu,

        This is with reference to your post dated 14 October 2013. We would like to confirm that we have shared the resolution details with you.
        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

        Regards,
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        sir, i still didn't get any solution of my complaint.i did complaint on 14th oct.2013 and it has been two months.please solve it asap.
        thanks.
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          R
          Ravi Ranjan
          from Hosur, Tamil Nadu
          Oct 14, 2013
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          Hello there, Santhosh : Phone no : [protected], SS Telecom. This guy apparently an airtel agent took my money and has eloped for two weeks, not returning my calls. I request you to track him down and get my money back! Or as you are good at doing add to the list of super pissed off airtel customers. What are you going to choose? -Ravi.
          +1 photos
          Jan 1, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Oct 15, 2013
          Airtel Customer Care's response
          Namaste Mr. Ranjan,

          This is with reference to your post dated 14 October 2013.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@in.airtel.com


          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Verified Support
          Oct 17, 2013
          Airtel Customer Care's response
          Namaste Mr. Ranjan,

          This is to inform you that your concern listed 14 Oct. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com

          We assure you that we are committed to resolving the issue to your satisfaction.

          Regards
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          Airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Verified Support
          Oct 17, 2013
          Airtel Customer Care's response
          Namaste Mr. Ranjan,

          This is with reference to your post dated 14 Oct. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

          We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

          Look forward to hearing from you.

          Regards
          Sandeep Kumar
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            N
            Neerujain1
            from Delhi, Delhi
            Oct 13, 2013
            Resolved
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            Resolved

            Address: Faridabad, Haryana

            To Airtel This is to inform you that I got a call from some Airtel Tele media executive and he informed me about Airtel's Website builder plan for which, i was not interested as i m not going to use that website, he informed & forced me to this plan as it was free of cost . after his call i have checked my next 4 - 5 months bills .., they have mentioned Rs 250 as website Standard and then discounted the same Rs 250 . so i ws fine with it . But from last 4 months they are charging this Rs 250 without any intimation from Airtel i am not using its website builder service since it got activated . There should be some strong action that has to be taken so that we can avoid these kind of fake and customer unfriendly services in future i am really disappointed with Airtel and its services Contact at[protected]
            Jan 15, 2017
            Complaint marked as Resolved 
            Verified Support
            Oct 16, 2013
            Airtel Customer Care's response
            Namaste Ms. Jain,

            This is with reference to your post dated 13 October 2013. We would like to confirm that we have shared the resolution details with you.
            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

            Regards,
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              E
              ershailenderkr
              from Kolkata, West Bengal
              Oct 12, 2013
              Resolved
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              Resolved

              Address: Ranchi, Jharkhand

              Respected Sir, Now also after re-activating my whole MO, Airtellive and fun services, I being charged for using airtel free services. Further whenever i use live.airtelworld.com or http://get.hike.in or www.freezone.google.com with APN - airtelgprs.com or airtellive.com it always charge me, also for opening home pages of above said links, which is actually free by Airtel. Details of last used live.airtelworld.com 12/10/13 9.30PM around, page browsed - http://live.airtelworld.com using APN-airtelgprs.com, it charged .30p for using .28 MB. (which should not be charged) Hence i request you to please rectify this error or transfer this complain to technical department for proper follow-up. Please note I spent almost Rs.25 to 30 for calling [protected] from non-airtel number but my problem is still unprocessed and also not ables to call 198 from my airtel number. Please contact me [protected] or[protected] for any more query. Further this is final complain i am filing to you if not rectified i file RTI against this cause by saying why my complains are not properly heard. With Regard Shailender Kumar +91-[protected] +91-[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                M
                Makarand Sardesai
                from Mumbai, Maharashtra
                Oct 12, 2013
                Resolved
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                Address: Mumbai City, Maharashtra

                Sir I would like to disconnect my data card no [protected] with immediate effect. Cust AC no [protected]. I have paid my last bill of Rs 670/- on 9.10.2013. Kindly note that I got a threatening call allegedly from one of your agents claiming that there was a warrant against me for non payment of Rs 670/- & he was calling from the Patiala court in Delhi. Though I am certain that these are dirty tactics employed by Aitel & their agents, I was busy & to avoid further calls disturbing my work schedule, I had some one pay the Rs 670/- However the tactics used are in extremely poor taste & I intend taking this issue up with the appropriate authorities to stop this kind of practices. I have many details & await Airtel's response before taking legal action & going on social media regarding these practices rgds Capt Makarand Sardesai
                Feb 3, 2017
                Complaint marked as Resolved 
                Verified Support
                Oct 23, 2013
                Airtel Customer Care's response
                Namaste Mr. Sardesai,

                This is with reference to your post dated 12 October 2013. We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                Regards,
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  P
                  pwidhani
                  from Pune, Maharashtra
                  Oct 12, 2013
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra

                  Since Jun 2012, I have been making all my Airtel postpaid Mobile bills iro my Mob No [protected] A/c no[protected] by Airtel Money. All through the company has been advertising of payback of 5% if airtel money is used to make payment of Airtel Mob bills. Despite repeated mails the Company has not credited ANY PAYBACK into my a/c since Jun 2012 nor given any response to my mails.
                  May 19, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 16, 2013
                  Airtel Customer Care's response
                  Namaste (pwidhani)

                  This is with reference to your post dated 12 October 2013. We would like to confirm that we have shared the resolution details with you.
                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                  Regards,
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Jun 17, 2014
                  Updated by pwidhani
                  The complaint still stands UNRESOLVED .
                  Since Jun 2012, I have been making all my Airtel postpaid Mobile bills
                  iro my Mob No [protected] A/c no[protected] by Airtel Money.
                  All through the company has been advertising of payback of 5% if airtel
                  money is used to make payment of Airtel Mob bills.
                  Despite repeated mails the Company has not credited ANY PAYBACK into my
                  a/c since Jun 2012 nor given any response to my mails.
                  Sad that a reputed coy Like Airtel is NOT repeat NOT showing any interest in contacting or honoring their commitment to payback 5% on transaction using Airtel money. They feel that the customer will forget the issue or people have short memories. Not realising such careless attitude will have a long term damaging affect on their business.
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                    S
                    shakti1988
                    from Kopargaon, Maharashtra
                    Oct 12, 2013
                    Resolved
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                    Resolved

                    Address: Rewa, Madhya Pradesh

                    some days ago I received a msg about offer on 96 rupees recharge, but after recharge they say there is no such offer, I sent them snapshot of msg but they told me same thing every time. So I want to know that can we file RTI for msgs detail they send on my number between that period and after that file complaint in consumer court.
                    +1 photos
                    Dec 30, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 15, 2013
                    Airtel Customer Care's response
                    Namaste Shakti,

                    This is with reference to your post dated 12 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                    If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com
                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                      M
                      Manish Chitkara
                      from Delhi, Delhi
                      Oct 12, 2013
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana

                      What a way to reward a customer of last 10 years. Simple: Snap wrong GPRS charges of 3000 rupees, even when GPRS was never used by me. Surprisingly, in my GPRS usage pattern, I can see that GPRS is being used all throughout the day and night. As per Airtel bill, I have not slept for last 15 days and kept on using GPRS services day and night. I hope somebody is going to get this mistake corrected because I'm not going to pay for the services that I never used. My complaint number is 53284376
                      Dec 30, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 14, 2013
                      Airtel Customer Care's response
                      Namaste Mr. Chitkara,

                      This is with reference to your post dated 12 October 2013. We would like to confirm that we have shared the resolution details with you.
                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                      Regards,
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      This is the first time in last 10 years, that I have faced this kind of issue from Airtel. I wonder which way Airtel is going by treating their customers like this
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                        V
                        vermapram
                        from Noida, Uttar Pradesh
                        Oct 12, 2013
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh

                        A telecaller of airtel offered me Rs 699/- yearly plan and activated plan. As per him i am valuable customer of Airtel therefore Airtel suggested for one time payment of Rs 699/- for activation of yearly plan. And after that he activated that plan on my number. When i received my July13 month bill then i shocked because they applied Rs 6999/- instead of Rs 699/-. Immediately i complained to airtel but till that they have not resolved that problem while i am paying them monthly bill as per monthly bill plan. Now they have barred my outgoing call from 11th Oct13. I asked then kindly provide the name that executive & recording of call discussion that day.
                        Jan 1, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 15, 2013
                        Airtel Customer Care's response
                        Namaste Mr. Verma,

                        This is with reference to your post dated 12 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                        If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com
                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          A
                          amitrathi111
                          from Noida, Uttar Pradesh
                          Oct 12, 2013
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          I have applied for portability from vodafone to airtel at greater noida franchise on[protected] with all formalities after that they have issued me sim card of airtel and said it will be operational with in 7 days but it has been 15 days service is not activated when i contect customer care they replied me that contact your franchise where you submitted your documents when i went to franchise they said it will be acitivated with in day or two. still it has been week but my services on airtel network not activated. please suggest me what i should do. Amit Rathi [protected]
                          Jan 20, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 24, 2013
                          Airtel Customer Care's response
                          Namaste Mr. Rathi,

                          This is with reference to your post dated 12 Oct. We would like to confirm that we have shared the resolution details with you.
                          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                          Regards,
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Namaste Mr. Rathi,

                          Kindly read the above date as 12 Oct. 2013 in place of 11 Oct. 2013. This was due to the human error. We regret for the inconvenience.

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Prince Aryan
                            from Kolkata, West Bengal
                            Oct 11, 2013
                            Resolved
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                            Resolved

                            Address: Patna, Bihar

                            Sir, my name Rajesh Kumar my Customer id is [protected] and my mobile no is [protected], maine 12/10/2013 time 7:00 am ko call kiya tha customer care ke pass unhone sahi tarike se baat nhi kia or bina hold kia kisi or se baat karne lagi or boli compay khun chusta hai or jab maine puchha toh unhone bina bole call hold kia, oh koi girls thi on call hi baat karna start kar diye the ki november me shadi hai .. ye koi aapka seniar customer carer the... plzz take good action
                            Jan 11, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 15, 2013
                            Airtel Customer Care's response
                            Namaste Mr. Kumar,

                            This is with reference to your post dated 11 October 2013. We would like to confirm that we have shared the resolution details with you.
                            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                            Regards,
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            plzz resolved fast my complaint ...'


                            Rajesh Kumar
                            call fatel in airtel digital tv customer care
                            Sir,
                            my name Rajesh Kumar
                            my Customer id is [protected] and my mobile no is [protected],


                            maine 12/10/2013 time 7:00 am ko call kiya tha customer care ke pass unhone sahi tarike se baat nhi kia or bina hold kia kisi or se baat karne lagi or boli compay khun chusta hai
                            or jab maine puchha toh unhone bina bole call hold kia, oh koi girls thi on call hi baat karna start kar diye the ki november me shadi hai ..
                            ye koi aapka seniar customer carer the...
                            plzz
                            take good action
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                              S
                              sambit123
                              from Lucknow, Uttar Pradesh
                              Oct 11, 2013
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              Sir I am a employee of Capgemini India pvt limited in bangalore.I had applied for a corporate sim through the airtel representative at our office in cresent 3 Prestige shantiniketan, near Itpl big bazaar on september 23rd.I had applied for number portability for my vodafone prepaid number [protected] .On 9th october i got sms from airtel that that my application is being processed .And people from your company had come for verification to my office on thursday.But due to some official work ihave been transferred to 6b ecospace Belandur offfice of capgemini.Even on informing that no one from airtel has come up to do the verification.Due to the sim not being activated i am facing problems in my day to day communications .I had applied for cug375 postpaid plan.So kindly can you help me out on this matter. I have been calling the customer care of airtel and talking with the airtel representative in our office but not getting any helpful reply.So i am in situation of not knowing what to do.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Namaste Sambit,

                              This is with reference to your post dated 11 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                              You can also get in touch with us at airtel.[protected]@in.airtel.com

                              Regards,
                              Saurav Ahlawat
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Namaste Sambit,

                              This is with reference to your post dated 11 October 2013. We would like to confirm that we have shared the resolution details with you.
                              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                              Regards,
                              Saurav Ahlawat
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                A
                                Astha1234
                                from Delhi, Delhi
                                Oct 11, 2013
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Despite I been told that my installation will be done 100% today, it wasn't! Mr. Tarun of Bharti Airtl Vacant Kunj Delhi first said that he will call me back in 10 minutes and let me know. After no response from him, I called him after an hour. He said that the engineer's call is on wait and that as soon as he gets in touch with him, he ll revert to him. I kept calling him again and again but he kept giving excuses. Then on again calling him, he said that the identity card is not clear, so I should send it to him again. I sent it to him and called him. Then he said that the engineer will reach in half an hour. On nobody reaching after two hours, I called up Mr. Tarun 13 times but he did not answer my call! This is heights of inefficiency which I did not expect from Airtel after making the full payment.
                                Feb 15, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 14, 2013
                                Airtel Customer Care's response
                                Namaste Astha,

                                This is with reference to your post dated 11 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                                If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com
                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Namaste Astha,

                                This is with reference to your post dated 11 October 2013.

                                We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                Look forward to receiving the required details at airtel.[protected]@in.airtel.com

                                Regards
                                Rakesh Kumar
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  H
                                  hskarachiwala
                                  from Nagpur, Maharashtra
                                  Oct 11, 2013
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Multiple sms packs get activated on my phone and then customer service never helps. Forget help they do not even have manners to talk properly. They just disconnect the phone and the call also costs. Everytime a new exec turns up and disconnects. A company like this is one of the hubs of cheats in our country.
                                  Jan 28, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 14, 2013
                                  Airtel Customer Care's response
                                  Namaste Mr. Karachiwala,

                                  This is with reference to your post dated 11 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                                  If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com
                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Namaste Mr. Karachiwala,

                                  This is with reference to your post dated 11 October 2013.

                                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                  Look forward to receiving the required details at airtel.[protected]@in.airtel.com

                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    D
                                    D.DESHAKUMAR
                                    from Delhi, Delhi
                                    Oct 11, 2013
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    AIRTEL CUSTOMER CARE SELLS PERSONAL DETAILS FOR MONEY.

                                    I already raised a complaint about Airtel employees selling personal details to people they know...after that i got a call from Airtel Delhi a lady spoke to me and told me it cannot be done by Airtel employee...i too believed and i never bothered...Again its happening a person who shows my msgs and call history of mine to a 3rd person...That person came and told me that a person who is having my all my message details and call history in his hand...He saw that a person from Airetl customer care sent him all details that what time to which No. i got message, what time i replied how many messages i sent, how many message i got from which no, how many hours i spoke to particular no.etc...

                                    Note: Already Airtel person spoke to me and told that is not possible and they are SAFEGUARDING their employees...
                                    1. I spoke to an Airtel Ex-employee and asked about it he said it can be easily done and they can see all details that what time what message sent, received, called, received call, what no.etc...
                                    2.He also told me that even they can see and read all messages what and all i received and i sent to whom and what by just raising a mail that the higher heads telling that customer is fighting for message charges etc...
                                    3.He is clear that if you complained they have to find who logged in to get my details but simply Airtel is avoiding and protecting their employees...
                                    4.Its conform that Airtel customer care sold my details unofficial and the ex-employee told me to get that person and give complaint Airtel can find out easily that who logged in to get my details...
                                    5.He also told me to raise complaint to DOT...

                                    If anybody faced same problem please contact me and join with me lets complaint and save all persons who are all tapped illegally...

                                    D.DESHAKUMAR
                                    Mob No.[protected]
                                    Mob No. [protected]
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Namaste Mr. Kumar,

                                    This is with reference to your post dated 11 October 2013.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@in.airtel.com


                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    I am arshad from chennai i too experienced the same and i changed my 7 year used no. now im not at all using Airtel mobile dts internet etc.

                                    Changed to docomo i will contact you mr.deshkumar ji
                                    Namaste Mr. Kumar,

                                    This is with reference to your post dated 11 October 2013. We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      B
                                      Bhavyan Kothari
                                      from Vada, Maharashtra
                                      Oct 11, 2013
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Dear Sir / Madam, I had port in to the Airtel GSM connection from MTS CDMA connection. From the day one since I had port in to Airtel we are not receiving a Incoming call but we are able to make outgoing calls. We made the complain to customer support over phone by personally visiting the gallery and all the while they said we have registered the complain and will be sorted out very soon. This lasted for almost 6 months and then I did to paid the bill for 2 months. Very clearly asking them to sort out the problem of incoming calls and take the payment in cash. This no. was very important to me since it was printer on all my visiting cards, service register, promotional activities, etc.. so was expecting lot of incoming calls for service request and response to the marketing activities done by us. Since I had not made the payment they disconnected the connection. After that I got a call from many different department of Airtel, some were interested in solving the problem some were from the recovery department and some were threatening calls against the legal action. Now suddenly I have started getting a Call from Delhi High Court and Police Station saying you have come to Delhi with your lawyer and have to pay penalty of Rs. 45, 000/- and fight a case and all that stuff... Instead o[censored]nderstanding the problem and sorting it out they have started blackmailing me... It was never expected from a Sunil Mittal's Organisation... Thanks & Regards, Bhavyan Kothari [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        D
                                        D.DESHAKUMAR
                                        from Delhi, Delhi
                                        Oct 10, 2013
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        AIRTEL CUSTOMER CARE SELLS PERSONAL DETAILS FOR MONEY.

                                        I already raised a complaint about Airtel employees selling personal details to people they know...after that i got a call from Airtel Delhi a lady spoke to me and told me it cannot be done by Airtel employee...i too believed and i never bothered...Again its happening a person who shows my msgs and call history of mine to a 3rd person...That person came and told me that a person who is having my all my message details and call history in his hand...He saw that a person from Airetl customer care sent him all details that what time to which No. i got message, what time i replied how many messages i sent, how many message i got from which no, how many hours i spoke to particular no.etc...

                                        Note: Already Airtel person spoke to me and told that is not possible and they are SAFEGUARDING their employees...
                                        1. I spoke to an Airtel Ex-employee and asked about it he said it can be easily done and they can see all details that what time what message sent, received, called, received call, what no.etc...
                                        2.He also told me that even they can see and read all messages what and all i received and i sent to whom and what by just raising a mail that the higher heads telling that customer is fighting for message charges etc...
                                        3.He is clear that if you complained they have to find who logged in to get my details but simply Airtel is avoiding and protecting their employees...
                                        4.Its conform that Airtel customer care sold my details unofficial and the ex-employee told me to get that person and give complaint Airtel can find out easily that who logged in to get my details...
                                        5.He also told me to raise complaint to DOT...

                                        If anybody faced same problem please contact me and join with me lets complaint and save all persons who are all tapped illegally...

                                        D.DESHAKUMAR
                                        Mob No.[protected]
                                        Mob No. [protected]
                                        Feb 5, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 18, 2013
                                        Airtel Customer Care's response
                                        Namaste Mr. Kumar,

                                        This is with reference to your post dated 10 October 2013. We would like to confirm that we have shared the resolution details with you.
                                        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                        Regards,
                                        Saurav Ahlawat
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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