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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 2003

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V
vinme
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor and False Customer Service

Address:Karnataka

I have recently taken an Airtel connection for which I was promised an X% rebate for first Y months bill. When I did not see such rebate in my first bill, I called up their customer service center and raised a service complaint. To this day, I have not received a single call from them to solve the case. I have lodged three separate complaints[protected], 34816176,[protected] for the same case from 24 June till 10 July 2013, but no response.br...
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V
vidis92
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information provided by Customer Care Executive

Address:Delhi

I wanted to activatean ISD Packs available from Airtel. The customer care executive told me that it can be activated from Airtel Outlet only. I called twice to confirm but both the times, the airtel CCE told me that I need to go the nearest Airtel Outlet only.
When I went to the airtel outlet, they told me that the pack can be activated by calling 121 only and not through any of the outlet.
And finally, when I called again...
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shruti4488
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of Postpaid Mobile Number

Address:New Delhi, Delhi

I had applied for the disconnection of my mobile number at the nearest air service center on 2nd July, 2013. I had completed all the required procedures as told by the executive on the same day. She told me that my outstanding bill is 433 Rs, and i will have to pay it before disconnection, I paid the bill. I have its proof. After that i got a confirmation call during which i came to know that i will have to pay 1591 Rs. as last bill. I don't...
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kripal1520
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEDUCTION OF BALANCE- 9958801520

Address:Central Delhi, Delhi

I have activated my airtel 2G pack for Rs. 125/- 3-4 months back, and its auto renewed every time and data uses credited to my a/c but this time they deduct Rs. 125/- and do not credited any MB data usage to my a/c.. and I was using internet and they were deducted amount for the same.

I also called their customer care, but executive I talked was very rude he even does not know how to behave to customers


Can...
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p.n. vishweshwara
from Bengaluru, Karnataka
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NON REFUND

Address:Bangalore, Karnataka

Sir: I had tried to uprade my TV Connection on 31st May 2013 (and my ID is [protected]) and sum of Rs.2590 was debited to my account no.[protected], Karnataka Bank, R.T. Nagar Branch, Bangalore IFSC code KARB0000120. Later got the message from AIRTEL that the transaction was not success. However a sum of Rs.2590 was debited to my above account. Since I have not received the Set Box I had requested many times to Airtel to refund the...
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M
mrmah78
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONVERSION OF POSTPAID TO PREPAID

Address:Ahmedabad, Gujarat

I have given request for POSTPAID TO PREPAID in MOBILE WORLD,MANINAGAR,AHMEDABAD ABC on Dated:-17/06/2013 Code 150033.At that time I was given counter having serial No.GJA0776946,I was told that it will be transferred with 72 hrs,but it didn't happened so I approached there on 23/6/0213,and was not satisfied with the answer they gave me.I was told that due to system error it has not happened and I was told to submit all the related...
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shashi_kotte
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid sim not usable

Address:Andhra Pradesh

I have taken a SIM from Airtel on 7th of June 2013, ([protected]). I was asked to call 59059 within 12 hours and get my credentials verified. I got it done and recharged it with Rs. 255 for 1 GB 3G data, the recharge was sucessful, I tested it and it was working fine. Then I left it for few days and tried to access 3G on June 22, 2013. I was not able to access internet, so i called up 121. The executive there told me that my phone has no validity...
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Praveen.11
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance got deducted

Address:Chitradurga, Karnataka

I had done recharge for 3g net pack of 300mb that is for rs 103. I had 30 mb remaining in my pack but still money got deducted from my main balance ie balance was rs 95 nd after browsing the balance was rs 60 even though i had 30 mb left in my data pack. So please take necessary action....
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D
dwaipeyan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frustrating Airtel Customer Care reply

Address:Chennai, Tamil Nadu

Hi,
After discussing with customer care office over phone, an email request was sent from my official email ID, to add my existing AIRTEL mobile post paid number to my current company CUG.

For this there is no HR involvement, I am the one who sent the request mail to [protected]@in.airtel.com. To get added to CUG, email need to be sent by attaching the ID copy from the official email ID.
All this was done after discussing...
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B
bharat hemrajani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hd set top upgradation and recharge

Address:Bangalore, Karnataka

My airtel dth customer id is [protected] in name of bharat hemrajani and i had normal sd set top box...on 1st july we bought a new led tv and requested airtel dth customer service for upgradation of set top box. I was informed that there will be charges of rs.1800 and we will get 17 hd channels free for 1 month, after which if we need then can pay the top up charges of 175 every month to continue the hd channels.

I confirmed...
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S
silkcross
from Bhubaneshwar, Odisha
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wrong deduction of balance

Address:Cuttack, Odisha

sir i have not done any paid games download from my mobile but AIRTEL have deducted inr 50.00 from my mobile @ 5.40 pm on 7th July 2013 so please return my amount as i have not even use this service , but when i dial customer care no body is lifting the phone after deducting the prescribed .50 INR for 3 min ,
but as per govt policy the complaint should lodge @198 without any charge, but the airtel is deducting the amount and not...
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S
senthilanand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Digital DTH :: A-La-Carte pack is not activated :: Customer No : 3012599849

Address:Bangalore, Karnataka
Website:www.airtel.in/digital-tv

Hi,

Customer No : [protected]
I have been struggling for the past one month to activate the A-la-carte package.
I Have submitted online requests multiple times and called up customer service continuously. Every time they say it will be activate with in 24 hours please switch on setup box and wait, but noting happened. Airtel Customer Support is very extremely poor. Also send mail to "ala.[protected]@in.airtel.com"...
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nikitakkk
from Uttiramerur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G Dongle not working for 20 days

Address:Bangalore, Karnataka

I got a Airtel 3G Dongle in April and it worked fine till June.
I am having trouble with my airtel 3G dongle for the past 20 days and I have tried calling the customer care but it is of no use. They keep saying that it should work after 4 hours and it still hasn't been fixed. Finally they are asking me to update my software in dongle. They gave me a phone number where they tell me that it can only be done for 4G services. br...
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Kirans26
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Service and Arrogance

Address:Bangalore, Karnataka

Hi,
Airtel broadband service is so pathetic and their customer service guys are so dumb and arrogant...this cost cutting of hiring cheap manpower/outsourcing...is resulting in making customers lives miserable...especially after paying for advance rental plans...

I have a Airtel broadband with LL no :[protected]

It got disconnected sometime back...when I called up their customer care...they give me...
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shaju beypore
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Please don't buy.

Address:Malappuram, Kerala

AIRTEL DTH…PLZ DON’T BUY….
We have an Airtel DTH connection(Customer ID No. [protected] and registred phone number is [protected])in Kerala state, Due to my stay in Bangalore, I couldn't recharge the same for last 6 to 8 month. On 20.02.12 I came back and recharged with Rs.200.
On 24.02.2012 (around 6.30) I got a call from Airtel DTH customer care officer and she verified the account name and my registered...
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rajeevpandey83
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband Connection

Address:East Delhi, Delhi

Dear Sir/Mam,

I have generated a request of Airtel Online Broadband from airtel website url :
http://airtel-broadband.com/wps/wcm/connect/Airtel.in/airtel.in/home/foryou/broadband+and+fixed+line/broadband/tariffs.
The request i generated successfully on[protected] and i got a confirmation mail and written that their executive will visit my home. But after a long time followup none of person contacted me and after...
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Naresh chhapuniya
from Jalgaon, Maharashtra
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to get full information of a airtel number

Address:Jhunjhunu, Rajasthan

respected sir,

I want information about airtel no :- [protected]

i want 1) full name of owner
2) full address of owner
3) If try to find age also that person.


please inform me by message on my mobile-[protected] or my Email :- [protected]@gmail.com

please give me details immedieatly

Thank you...
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Ganesh9949683194
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customers for promoting to postpaid connection

Address:Rangareddy, Andhra Pradesh

Hi,
I am P G Malleswara Rao customer of airtel post paid Account Number: [protected] , Mobile Number: [protected].actually my mobile number is prepaid number. for promotions of airtel employers (telecallers) cheated me with false statements. I have recorded their voices also. I have complained about the people who are called me.But repeat the cheating again with another telecaller.I have Recorded voices of telecallers.

Thank...
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srvxid
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plan Migration Issue

Address:Bangalore, Karnataka

I had an airtel plan of 1149 for 4mbps/40 gb per month. I had used up my limit 4 days earlier and hence asked the customer care for the smartbytes package as i was not able to purchase it myself. On calling the customer care on 6-7-13 at around 1.15pm I asked the person if I can migrate the plan or buy smartbytes. She didn't clearly listen to my request and in her broken english told me that she has raised request for the smartbytes...
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raika.jagdish
from Sadri, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing the HANDSET BUNDLE OFFER(HBO) in NOKIA LUMIA 620

Address:Ajmer, Rajasthan
Website:www.facebook.com/raika.jagdish

Mob. No.-[protected]
Alternate Contact No.-[protected]
Mobile-NOKIA LUMIA 620
IMEI No.-[protected]
Complain Reference no.-
CBNRA[protected] 19 JUNE 2013;
CBNRA[protected] 27 JUNE 2013;
CBNRA[protected] 02 JULY 2013;
CBNRA[protected] 04 JULY 2013;
PR[protected] 04 JULY 2013;
PR[protected] 04 JULY 2013;
Sir,br...
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