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G
gyalbu
Aug 9, 2013
Resolved
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Resolved

Address: Sikkim
Website: airtel.co.in

Dear Sir,
I have my mobile no.[protected] already done porting in airtel to bsnl ,the sim of bsnl already in
network but only happening outgoing calls from bsnl sim, not incoming call is happening ,,,on the other hand airtel sim is also working with same number ,all incoming and outgoing call is happening from airtel sim i,e.same number
Dear sir,please help me to convert mnp my no. Airtel to bsnl,but both sim is activated now what is going on ,sir please make sure incoming facility should be done clearly in bsnl porting no. from ur service provider please.I am facing big problem sir,please cooperate with my problem to be solved soon by doing mnp to bsnl.
Thanking You
Aug 14, 2020
Complaint marked as Resolved 
View replies
Hi my name is Ravi, two months back i have taken Airtel prepaid connection from one of Airtel dealer in pune i submitted all documents and i got a message from Airtel that my documents were updated successfully..my number is [protected].it has validity period upto dec, 2008.for last 2 days it is showing a message that your simcard registration failed.i approached Airtel gallery.they r saying that their computer is saying"subscriber is not available".they suggested me to take new connection.can anybody help me out. earlier i have a great belief on Airtel but now i came to know it is not a best customer supportive.
Reply
airtel customer service centers are totally
i am a maharashtra customer & i shifted to mumbai.
my balance was been unesesaryly deducted
continously saying it was for my last vas download.
almost Rs.500 were deducted this way over two months.
this is a trick of airtel to cheat people.
they send you a message that you can use some service for free for a certain period but there is always a catch to this.they dont inform you when the free subscription is over and continue deducting your money.
when i started facing this problem initially i ignored it.
but it became worse.
On 20th august my balance was -25 due to the stupid deductions.i recharged Rs.125 which gave me full talk time.Till i went to bed without making any calls the usual deductions took place and my balance reduced to Rs.60.The next day i got up yo see my balance become Rs.-4 and it went on to become RS.-20.
I went to an airtel customer service center which was close to my house & the guy there told me that as i was not a mumbai customer he could not help.
he told me there was an airtel gallery at a distant place &told me to go there he told me a landmark to locate the place.I reached the landmark which was about 1.2 km away.from there the airtel gallery turned out to be 0.5km away.when i reached there the guy ther told me to lift a landline kept there out of the 4 kept there .He said i would get connected to a customer care personel.when i got connected he too told me that as i was not a mumbai customer he could not help.
i told the guy in the gallery about it.
he told me the same not from mumbai .
I felt like giving that ashole a lot of badwords but refrained.
I used to feel sympathetic for the bpo employes my father shouted to on the phone.
Now i have changed my mind and now that what they get is what they desreve.
Reply
Dear sir
RE REQUEST
12:00 clock to 2:00 clock solve problem but after 2:00 clock problem no incoming facility plz solve my problem
no incoming facility airtrl monile no-[protected]

only outgoning facility

any one call my airtrl monile no-[protected] this no does not exixst

plz solve my problem

regards

sanjeev kumar airtel monile no-[protected]

Alternate no-[protected]
Reply

Airtel Prepaid — no incoming facility

Dear sir
RE REQUEST
12:00 clock to 2:00 clock solve problem but after 2:00 clock problem no incoming facility plz solve my problem
no incoming facility airtrl monile no-[protected]

only outgoning facility

any one call my airtrl monile no-[protected] this no does not exixst

plz solve my problem

regards

sanjeev kumar airtel monile no-[protected]

Alternate no-[protected]
Reply

Airtel Prepaid — no incoming facility last 5 dayds 19/08/2008

Dear sir

no incoming facility airtrl monile no-[protected]

only outgoning facility

any one call my airtrl monile no-[protected] this no does not exixst

plz solve my problem

regards

sanjeev kumar airtel monile no-[protected]

Alternate no-[protected]
date-19/08/2008
Reply

Airtel Prepaid — Network failure

sir my mobile number is [protected].i am facing network problem from last 6 months, while airtel main office is situated aprox.2 km.near my home.please advice what should i do.
Reply
My Moblie No.[protected] . Today i make a call to customer care. i told thatIf i make local it charges 1 rupee they are telling that with out verifying my plan is Life time. Actually my plan is 2year. I put 34 Rs std pack, for me STD should be 1 rupee, other call should be normal tariff. but local calls also taking taking 1 rupee.they told me verify the expirey date of my card. i checked it is expiry on 31st July 2010. once again i make a call to customer care tell the same problem they are disconnecting the while speaking, this is irresponsible for your customer.
what is the use of customer care. for nosecutting the customer, you are providing care?
Still ther eis no reply for complain No.[protected]
Better we can go for best service provide like Vodafone or BSNL.
What is the use o[censored]sing AIRTEL.
Reply
hi mujhe airtel nop or airtel mo ke settings chayye
Reply
is there any std sms scheme is available in nagpur (maharashtra)?
please suggest me.
Reply
is there any std sms scheme is available in maharastra nagpur ?
please suggest me.
Reply
Dear Sir, my Air tel mobile which number is [protected] was lost & I was requested to customer care for lock the SIM... It was successfully locked. After few day I found it & call the customer care to re-open my number, but there is no response.
So I request to you kindly re-open my mobile number.
Thanks.
-Madhabi Sarkar Biswas.
Reply
Hi,
I have filed a complaint to the Airtel Customer Service of which my complaint no. is[protected].
I have been repetedly calling to follow up on the case as for the past 5 days I am unable to recieve any calls on my phone, or send any SMS.
I was initially told by Airtel Customer support that Call divert was activated. I dont know how! I have never ever activated it.. Well nevertheless nothing has happened and the answer if anyone tries to call my no. it says unreachable or Switched off...
The messages to dont go depite the fact that the service centre no. is also right.

I am forced now to change my Service.
Tanya
Reply

Airtel — not out going network fail

Hello sir Goodmorning this is upeshwar from vidhygnar hyderabad i have taken a new sim card of Airtel on 11/11/09 i have given my id proof as my ration card tey have taken but now they have dis connected my phone due to proper id proof it seems i came to known from customer care. now my phone is not working .customer care they are telling to compalin to consumer also it seems.kindly can you help me to solve problem.they are making me uneasy, more panaic , i got more tension, now where to go to solve my problem sir
thank you
your's
faith fully
upeshwar
[protected]
Reply

Airtel — No support from Customer care to solve problem occurring in outgoing call

No support from Customer care to solve problem occuring in outgoing call, i am unable to reach to a particular std no since 15 days, & have made proper compain to customer care four times but still problem continues.
Reply
Dear sir/Mam

Please send the my 15 days missed call and dialed no list

This is my Mobile No:[protected]
Reply

Airtel Prepaid Complaints — Airtel Prepaid

Customer care no does not exis

I, Mrs seema having airtel prepaid connection no [protected] while I am trg to call for any enquiry or greiviences to the customer care no the reply comes some time that no does not exists, some time caLL recieved but when i am choosing option 9 for talk to customer care executive...
Reply
To whom it may concern
Airtel is the best service provider in india, so i chosen Airtel, to enjoy the benefits. But it was a very worst welcome from your Airtel. I have been charged Rs3/- in a irregular basis. And i had noticed the same.
I had tried to resolve the issue by reaching customer care executive via 121, explained the same query. My complaint no:[protected]. I can understand that this is the common problem faced among all the service providers. But i had been CHARGED FOR REACHING THE CUSTOMER CARE EXECUTIVE OF RS1.50/-.
IS THAT A WAY THAT AIRTEL RAISE ITS REVENUE?
FOR SOLVING THE CUSTOMER QUERIES, WHY THE CUSTOMER HAS BEEN CHARGED?
WHETHER IS THIS A STANDARD THAT AIRTEL HAS KEPT IN THE MARKET? OTHER SERVICE PROVIDERS PROVIDING WORST CUSTOMER CARE SERVICE, BUT THEY WONT CHARGE FOR CUSTOMER QUERY'S CALLS, BUT YOU ARE CHARGING. I DOUBT THAT YOU WILL CHARGE FOR POSTING THIS COMMENT. I WOULD LIKE TO SALUTE THE AIRTEL'S GREAT MARKET STRATEGY.
Reply

AirTel — Airtel Prepaid

Hi , I had a Prepaid cell [protected] which I was using oast 4 yrs , All of a sudden my no was deactivated telling that it was not used for few months , with out any Intimation about it . when I checked with Airte they told me that my no is recycled and it cannot be recovered . I had a balance of more that 1600/- Rs . I am not reemmbessed with the money too . I am totally dissapointed with this kind of service from Airtel .
Now I can seen the same no is activated and given to some one else .
I need justice for this and my noney reembessed

regards

deepa
Reply
In my airtel sim i am often getting SIM CARD REGISTRATION FAILED
Reply

Airtel Prepaid — airtel

I m an airtel prepaid GSM user of Dehradun. I am facing alot of problems related to network .The signal strength is too low in Ladpur and Daipur areas of dehradun.Sometimes situation becomes horrible when it takes 10 -15 attempts to make a call with different types of recorded responses.it is very often to hear my mother's number that number does not exist or please check the number u hav dialed but after 10 -15 attempts call is made.I am unable to call any of TATA DOCOMO subscriber from my no from dehradun but as I go outside dehradun communication wth docomo users can easily done.
Regarding these issues i have complained a number of times but the customer support cell gives me the same response every time that your complain number is this and within few days your problem will be solved but I am still waiting for that day.regarding this i have made contact with nearest airtel outlet they are saying there is no issue with airtel in your area henece they cant do any thing.............
my id:nikhil.[protected]@gmail.com
no:[protected]
Reply
Please unsubscribe the Bikini Babes subscription from my mobile number +[protected].
I never opted for it. You have been deducing Rs.10/- from my balance for the last few months.
Airtel is making automatic subscriptions like this without informing the consumer. He becomes aware only when he receives a message saying Rs 10/- has been deduced from your account.
This is not fair to the consumer.
So please unsubscribe the promotion from my number.
Reply
I am really fed up with Airtel service especially with [protected]@airtel.in. I am recving daily SMSes on http://gclub.in (goal.com - I have never enabled this service in my life) and deducting my prepaid account 5/- per day. I have requested this Airtel to stop/disable it multiple times. Every time i recv acknowledgement but it repeats after 2 days again. I have understood Airtel now better but Airtel is still uneducated to understand my concern. Every day I have to write in mail and complain about it.

If you are going for airtel prepaid and getting a subscription activated on its own, then it is for sure you will loose most of your prepaid acc amount in no time.

[protected]
Reply
MY Name is Bhim bahadur damai airtel prepaid user of New delhi . NO. is . [protected]. last night on 16/01/ 2011 wrong password dial by mistake through my brother . and taday 17 / 01 /2011 morning 11 am . i' went to easr of kailash air tell office and he checked my sim . he said your sim out of service you need to filledup form then give id prove then i ll give you new sime and with in 5 hourse your sim will be activite on same no . but now it is going to pass 8 hours still not activite . please do the activite as soon as possible becaus i am loosing very importent call form international .
Reply

BSNL — MNP FROM BSNL TO AIRTEL

I have submitted request twice but no response from bsnl.I want to transfer my bsnl service to airtel but they dont accept my request.My number is [protected].plz do me free from bsnl.
Reply

AirTel — PREPAID COMPLAINT

complaint


Inbox
X

Reply
|
tejasvi mehta
to 121

show details 11:37 AM (4 hours ago)

hello sir/madam,
i am tejasvi this side, i have an airtel number ([protected]) and i
want to portable my number into idea bcz they had given me a scheme of
local 10paisa perminute IDEA TO IDEA AND 30PAISA OTHER and charge
rent rs1 per day bt you GIVEN ME THIS SCHEME SO I NEVER PORTABLE MY
NUMBER BT GIVEN ME THIS SCHEME FOR FEW DAYS.

YOU CHEAT YOUR CUSTOMER FOR NEVER PORTABLE THE NUMBER PLZ DO SOMETHING
AND PROVIDE ME THE ABOVE MENTIONE SCHEME,

HOPE YOU DO SOMETHING AS EARLIER AS POSSIBLE.

THANKS
TEJASVI MEHTA
Reply

BSNL Prepaid — MNP

i hv been with airtel since 5 years and finally i shifted to bsnl using mnp. On 10th may 10.30 pm my current airtel connection was disconnected. But the new bsnl sim didnot get activated. I'm now having great trouble since I have to get a lot of important calls related to my job. When contacted customer care 1st time the "executive" said it would be ready by noon. The next time when i called, the "customer care specialist" told me that it would take 7days to get the problem solved. I'm now unable to make or receive calls, and my callers are getting reply as caller doesnot exist. Why the hell are these bsnl guys making trouble to us.????? . And they are saying connecting India.
My number is [protected]. I havent seen such a worse customer support network.
Reply

AirTel — Prepaid services

i have airtel prepaid service( [protected]) recently my no was activated with a utility service called filmybuzz (automatically) whereas i never activated it .An amount of 10/- every 3 days is deducted for this service .i called up 121 ( customer care ) and deactivated it . but when i recharged my no. again this month an amount of 10/- every 3 days is deducted again . I called 121 again but they did not respond helpfully rather hanged up the phone thrice then the no. could not be connected there after.(guessed they have locked my number from calling customer care). moreover the tollfree numbers do NOT CONNECT at all.( All the other numbers are tolled numbers.) please help because this behavior of the customer care executives and unnecessary bothering is not helping me at all.
Reply

BSNL — Portability to Airtel

I have applied for protability from BSNL to Airtel on 3rd May 2011. My contact number is [protected].
Today (7th Jun 2011) it has not changed the network. I got the msg from airtel saying that "Your request for Porting the [protected] to Airtel has been received". This msg i got on 2nd June 2011. Please make it as soon as possible to change my network to AIRTEL.

Regards
Nazir.
Reply

Airtel Prepaid — complaint

I too agree with the complaint, My mobile number [protected] receives unwanted sms from 55630, inspite of all stoped services this continues and eats my balance, as a precaution I have stopped re charging this number for vouchers more than Rs 10, when its urgent thanonly I charge for Rs 10 that to with very heavy heart, now I am planning to switch on to some other company, Airtel is doing very unethical business, I am planning to stop all my services for other airtel numbers also. Calling their customer service is futile.
Reply

ratnesh — mnp

sir ..
i m a reliance mobile no custmer .want to port my no to tatadocomo and my no is [protected] submit all document and unique code to a u r sim dealer after that i found their is no prcocess on my no to port ..
plz give me a better responce on my complain .

name- ratnesh bisrotiya
mobile no._[protected]
Reply

BSNL Prepaid — MNP Related

I have using TATA Docomo and MNP request raised to BSNL past 20 days. But till now my request is not processed and i contact to bsnl no response.
BSNL network is super but employees very worst.

M.James
Reply

Airtel Prepaid — NETWORKING

DEAR, SIR my mobile number is [protected] mnp bsnl to airtel 16 april .but landline numer is not conect particuler number W.B.[protected],I complain register in c.c but not responce my complain.
Reply

BSNL Prepaid Mobile — mnp

currently Iam using bsnl prepaid mobile services now I want to switch to idea postpaid connection retaining my number. I have applied for mnp but idea says that bsnl is not releasing my number now what should I do
Reply
Namaste Gyalbu,

This is to inform you that your concern listed on 09 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Namaste (Gyalbu)

Further to our discussion dated 09 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Namaste (Gyalbu)

We would like to inform you that your concern listed 09 August 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
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    T
    tvsaji
    from Mumbai, Maharashtra
    Aug 9, 2013
    Resolved
    Report
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    Resolved

    I am saji from bangalore. I was using airtel 3g datacard [protected] for internet connection for last 2 years. Initially i used to pay rs.800+ for 1 gb. But since i was using it mainly for browsing i changed my plan to 300 gb for rs133 in april 2013. On may 4th i got a bill for rs800+ even though i used hardly 4 or 5 times for browsing.immediately i called customercare and informed them to cancel the connection. After may 4th i never used the connection. In june again they raised another bill for rs.800+.now i am planning to complaint in consumer court. I already informed my hr dept to inform all the 10,000+ employees about this.
    Oct 14, 2016
    Complaint marked as Resolved 
    Verified Support
    Jan 31, 2013
    Airtel Customer Care's response     Namaste,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    View replies

    AirTel — fake bill

    dear sir,
    i am an airtel postpaid user i ve been receiving fake bill from last 6-7 months.they always send a bill amount much more than actual one.i ve to correct my bill every time.now i am tired of these things i want to live tension free life.so should i go for consumer court? i ve all my bills.please guide me.
    yours faithfully
    Piyush arora,
    airtel no. [protected]
    state punjab
    distt. muktsar
    city giddarbaha
    Reply

    Airtel — fake bill for broadband usage

    Hi,
    I am using broadband service from Airtel..I took broadband connection on 5th October 2007 .At the end of 1 month, I got a bill of Rs 41731 for only 1 month..Ideally it should go approx Rs 2000.
    Immediately I logged complain(#2476556) about it..after several follow up, They conclude that Rs 36000 they are planning to wave off...Rest of the amounts I paid immediately..Now It has been 4 months, it is still reflecting in my bill..and now they have disconnected my services also and Sometime they give threat calls to pay that bill immediately if I go to their office or call them, they say this is still under process for approval .I have wasted huge time to follow up on this but still no result and waiting it to resolve since last 4 months .Please suggest me what should I do?

    Thanks,
    Amar
    Reply

    Airtel / Internet connection — internet connection

    Respected sir,

    Last three months i lost my internet connection. But the monthly bill is provided regularly. Actually I paid the two month bill amount without internet connections. and no intimation for your side. Please take immediate action to do for my favour as soon as possible. Otherwise i will quit with your company
    thank you,
    Reply

    AirTel — Double Charges

    I had two issue;
    1> In spite of paying my mobile bill online after 5 days my credit card was again charged for the same bill through auto debit facility.
    2> Without intemating to me my GPRS plane was changed from unlimited to Zero rental for whihc i need to pay Rs.7000/.

    Be very carefull
    Reply

    internet data card — internet data card

    i took the services on 07 sept 2008 no [protected]and it worked for 3 days and stopped working and then after that all the calling to the service centres had been in vain and i am very much disappointed by the services provided
    Reply

    Airtel/ Data card — Airtel Internet Server Down Frequently

    I need mobile connectivity in my laptop.I ave a Airtel Gold Post paid connection for internet with USB data card.The Airtel internet server is down frequently.I am very much disappointed with the service they provided.Even in urgent situation I can not access the internet from Airtel.
    Reply

    Airtel — fake bill of internet broadband connection

    dear /all
    my cell no is [protected],
    my broadband phone no is [protected](disconnected by the airtel without any prior information)
    i had using airtel broadband connection since a year
    i m having 2 internet connection in my home so i decided to disconnect 1 connection and regarding that i requested to airtel customer care in the month of october to disconnect broadband connection, after so many interaction with customer care executive, they send one executive in my house and that gentleman convince us to stay with airtel in new plan of 499 rental (+ tax as applicable) with unlimited 128 kbps speed and 100 rs calling value in addition to one month rent free(for trial). as we had previously 699(+ tax as applicable)rental plan with unlimited usage, we find the new plan to go with. so we decided to retain 2 connection in our home.here the problem arises the bills are coming with old rent ie 699 and when we talk to airtel customer care executive they told us they are not going to change the plan,
    they cut my connection without prior information.and they force us to stay away from airtel and use any other service provider.
    now they are behaving very rudely
    please help me in this regard
    Reply

    AirTel — fake broadband connection bill

    dear /all
    my cell no is [protected],
    my broadband phone no is [protected](disconnected by the airtel without any prior information)
    i had using airtel broadband connection since a year
    i m having 2 internet connection in my home so i decided to disconnect 1 connection and regarding that i requested to airtel customer care in the month of october to disconnect broadband connection, after so many interaction with customer care executive, they send one executive in my house and that gentleman convince us to stay with airtel in new plan of 499 rental (+ tax as applicable) with unlimited 128 kbps speed and 100 rs calling value in addition to one month rent free(for trial). as we had previously 699(+ tax as applicable)rental plan with unlimited usage, we find the new plan to go with. so we decided to retain 2 connection in our home.here the problem arises the bills are coming with old rent ie 699 and when we talk to airtel customer care executive they told us they are not going to change the plan,
    they cut my connection without prior information.and they force us to stay away from airtel and use any other service provider.
    now they are behaving very rudely
    please help me in this regard
    Reply
    Hi
    my name is Sanjeev kumar i am using airtel post paid for last two years my no.was [protected] i have requsted to close this no. In december 2008 and i also got a call from ur retention department that my no. Is closed but in january i got a bill for the same no. When i make a complaint for this matter they told me that my bill will be waive out as there is no call record available(niether incoming nor outgoing) for this no. But again i recieve bill in feb. And ur customer care is not able to solve my problem so plz. Solve my problem as this is making very bad impression in my view my current no. Is [protected]
    Reply
    keep on trying
    Reply
    dear sir,
    i am an airtel postpaid user i ve been receiving fake bill from last 6-7 months.they always send a bill amount much more than actual one.i ve to correct my bill every time.now i am tired of these things i want to live tension free life.so should i go for consumer court? i ve all my bills.please guide me.
    yours faithfully
    hari singh gahlot
    airtel no. [protected]
    state uttar pradesh
    distt. agra ( tha city of TAJ )
    Reply
    hi,
    i am a consumer advocate in punjab. yes you can go for a consumer court action. kindly mail me if you need any furhter ction as you have genuine claim
    Reply

    Airtel — Inter Operator Connectivity

    Hi,

    I have taken a new airtel connection.

    I am not able to receive calls from BSNL/TATA landline.

    After registering complain with airtel call center still no revert from them.

    I hope that airtel has got ears also to lsiten to customer grievances.

    Rgds
    Jignesh Mehta
    [protected]
    Reply
    I LOVE
    Reply
    bill chek
    Reply

    dsl internet connection — request for disconnection

    sir i have applied to disconnect the inernet connection, but nobody till now reort here to cut the connection ...please send someone to disconnect the connection
    Reply
    I am in Hyderabad, i got the fake bill from Airtel my general usage around[protected] per month, but due to sudden change in my location my bill went down to 2500 then i received a call from Airtel Cc regarding my bill ( why its so low this time..?) and in next month i was in hyd i recived my bill around 4600 out of them 2000 calls were around 35 to 40 seconds --- some calls are for incoming in roaming ( i used to disconnect every incoming call in roaming and used to make call for every incoming as charge are same for one india plan) but i was charged for every incoming call which i disconnected. and same i notice for o/g calls which somebody not pickedup due to his personal reason.

    And when i did thecomplaint at begining her customer care were ready to give me weaver for all local calls for duration less then 35 seconds, but i asked her to give me weaver for roaming incoming call also then she noted down my complaint and they took 24 days to answer...
    and the answer was very amazing


    they said everything is ok from airtel side.. you picked the call for 35 second.. i am the heavy user for airtel my average monthly bill was around[protected] per month and i dont think anybody who will use mobile heavily will answer 100 calls in yes and no. so just guess there cheat... they coudlnt check anything and replied...
    when i ask him to send me my CDR i oneself will check the details they refused, they just said they have sent me my itemizied bill and it's ok .

    please suggets me what i should do. i want to go in consumer court against Airtel. if you know any good lawyer consumer case in hyderabad please let me know.

    Regards,
    Reply

    AirTel — internet complaint

    mene apne number par NOP (net on phone) activate karwaya tha, under which u get unlimited downloading & surfing free, but they charge surfing charges when i use internet service, mene kafi bar comlaints ki but hamesha yeh khete wait for 24 hrs...what can i do?? ankit [protected]
    Reply
    i this sadiq from dharwad
    regarding unwanted calls from other states plz change my number in net thats name of shivani
    sim register number[protected] plz change this number i m very thanks full to u.
    regards

    sadiq Turewale
    Reply

    AIRTEL-internet connection(DSL) — My connection is not getting disconnected.

    Hello,

    This is Meenakshi Jain.I had taken AIRTEL internet connection around a year back.
    Now i want to disconnect it.I had filed a request for the same first on 16th jun 2009 in customer care.
    They gave me assurance that my connection will be disconnected within 7 days(According to SLA).I had filed the request such that i can get the bill before 26th jun 2009 so that i can present the same in my company for reimbursement.After 16th i have called customer care around 10-15 times and every time they come up with different differnt issues.They say that they have resumed my connection by taking my consent but i never gave any consent.

    And all becuase of this delay now my company will not reimbuese it and i have to pay it from my pocket.
    Moreover to this now when i dial again to customer care then now a days i get a message "ur payment is not received so outgoing facility is disconnected".
    while i have already paid the bill via check and amount has been deducted from my account.

    I am really annoyed with the kind of service provided to me and it has troubled me alot.
    I request you to plz take some action

    In anticipation of a solution
    Thanks and Regards.
    Reply

    AirTel — Double charged for internet connection

    Hi,
    I am Rakhi Chatterjee resident of Gurgaon.I have been customer of Airtel for the past 10 years. For the past three years i had been going through lot of personal problems in my familiy front and was not checking the airtel bill properly as my daughter was just born and my father in law had just expired and my husban keeps travelling.This month when i checked my bill i saw that they have been charging me for multiple connection and charging double for the DSL connection.We had two connections till May and i had got one connection disconnected long time back.Even the telphone operator had visited my house and removed the other connection.
    It was a shock for me when i realised that i had been paying double for the single DSL Line which i am using. I have almost paid more than Rs.50,0000 extra for the connection which i have not been using.
    kindly look into this proble amnd help in proper resolution .It is very unfortunate that big comapnies like Airtelk who boast about consumer centric approach are so insensitive. I have been writing several mails to them for the past 2 months and getting a mail everytime which says that "we 'll revert in 10 days but there is no response form them' and they are shameless enough to send the Telephone bill with the same error again and again. I have told them that i am not going to pay the bill till my issue gets resolved but am not getting proper feedback form their end.Kindly help me as i want the refund of the extra money which i have paid for the past few yrs with interest.

    In case you are a genuine agency then pls guide me and help me in this issue.

    Best Rgds,
    Rakhi Chatterjee
    Reply

    Airtel — AIrtel Broadband Lost My Faith

    OK, I have been waiting for more than 2 months for Airtel broadband connection, to subscribe just after my exam gets over. I cancelled of going to my hometown just to spend my holiday with internet.
    So, one of my friends in Kalyannagar referred me an Airtel agent named Santhosh, to contact for applying Airtel Broadband connection. So I contacted him last November month, and told him to be ready for 6-7 December, and come to my room with application form. I was so faithful to get good service from him, because of my friend advised me.
    I rang him, and he came in my room on 5th December. I filled up the form and paid Rs. 1000/- for installation charges (extra Rs.100 for rotary seal and legal proof - as he charged). Before leaving he assured me of sending his technician on Monday or Tuesday for installation.
    That's all, today 9th December and still no news and concerns from their side, and Santhosh is going on saying that they would be coming. But no news. I must tell that due to waiting for their arrival I even cancelled for moving out with my friends. So is this a joke or something?
    All my friends said Airtel is the best service in Bangalore or say India. But it failed to impress me right from the beginning. There is a saying - first impression is the last impression. So, I will never and ever support or have trust with this irresponsive behaviour from Airtel. They lost my faith and trust.
    Now it is my fear that I have been fooled by the agent, but still waiting to see the final result. Everyone says that connection should be given usually within 2 days. But in my case it's been almost 4 days.
    My question is - is this my bad luck, or is it the true nature of Airtel? Irresponsive, overrated, or incompetent enough?
    Anyway, my form/reference numer is - TBLR. 0025515. I shall be waiting till Saturday, and if I still don't get connected then I'm going to complain in Airtel Customer Center, cancel my subscription and shift to Tata Indicom, BSNL or other better services.
    Let me wait, and this is my decision.

    I urge to all the people that please think twice before deciding to take Airtel connection for yourself in future. Jai Hind!!!
    Reply
    I have applied today for new airtel.

    Previously I applied for Reliance. I had a worst customer experience from Reliance Broadband team in Bangalore. I paid the money and submitted documents on Nov 1st week. I called 100times to customer care and in November last they said there is no feasibility in my area. Only after a month time they said this, that too with my followup. I canceled the request last week. They told they will refund the amount and documents within 4 working days. Now I am waiting for 10th day for reliance people to return the docs and money.

    Never go for Reliance in Bangalore.
    Reply
    Thanks, here @supam & @ramesh, ...these 2 services r really developed from nuts, they are overpraised, fraud & disgusting!

    I m using BSNL service for 7 months n so far no complains.
    @supam, pls go for BSNL in bangalore with tat excitng 1mbps plain, n I m goin for it.
    Halla Bol, ...jai hind @supam
    Reply
    Update to my complaint -

    The above response from Manoj Kumar Srivastava is really nonsense. I did accordingly everything I need to do, now only I have to lodge a complaint in consumer court to get my money back.
    I wrote an email to [protected]@airtel.in with my details like address, contact numbers and reference number but, there is no any response yet.
    I contacted many time with Cusotmer Service team, and now they are giving me excuse as there is no feasibility in my area. That only means I need to take other connections.
    And the agent named Santhosh also is also not receiving my calls.

    So, here everyone beware of getting cheated by Airtel. It may be technologically advance, but not in human resources or services to the cutomers.

    Satyamev Jayate!!!
    Reply
    Supam,

    now only u're facing this problem! i too suffered a lot when in 2007 i applied for myself in chennai. they took 3 weeks to give me connection, ..airtel is a service (though) i m using it)
    in this way airtel is looting the customers n getting rich...
    Reply
    suck this airtel. it happened with me toooo, since then i dnt like airtel anymore...
    Reply

    AirTel — Internet access

    Dear Sir,
    I'm very unhappy with your internet services. You have deducted may times 20 Rupies from my accounts but again you charged as 0 rental. My mobile number is [protected].
    Immediately give me back my account reduction and improve services. Otherwise I will go to Cunsumser court against you.
    Reply

    Airtel Broadband — Getting false bill even after no connection is being used

    Hi,

    On 2 dec 2009 I had requested airtel customer care to change my broadband connection to my new address which is hardly 1 km away from the old one.

    They said it will be done within a week.. after that I called them 2-3 times than they said it will not possible to give connection to shashi garden area.
    I said OK then please discontinue my account as I am not using net any more..

    then I got a mail saying they have changed my plan from 649 to 249 on 30/12/2009.
    I replyed back on 12/01/2010 that I have not confirmed any plan change and I need to close my account as I have no any connection of airtel.
    I have changed my address and airtel has not provided any connection on new address.


    I got reply that its ok..."we are disappointed to inform that we
    are unable to process shifting due to no network area."


    Then again they continued to send me bills for the month of Dec, jan, Feb, march


    On 8th march I got a threatening call from Airtel customer care that you have to pay the bills tommrrow other wise we will do legal action against you.

    I requested the person that I am not using any facility from Airtel why should I pay bills.

    He said OK. pay Rs.400 as settlement then your account with us will be closed.

    He sent a mail also regarding the settlement.

    I paid 400 by internet banking ref. No.367732. only because I dont want daily mails or threat or calls from airtel.

    After that I replied back to his mail attaching the screen shot of bill payment and reference no.

    Even after that I am still getting bills for march.

    When I replied back again that I have no due and no any connection of airtel pls dont sent any bills than They started sending same bill daily.

    I am getting the bills since 4 days on my mail..



    I am very very disaapointed by Airtel service. I was ready to get the connection if they had provided to my address.

    But now I am decided I will not use Airtel in my whole life...
    Reply

    Airtel — not getting monthly bill on time

    This is to inform you that I am not getting my monthly bill on time. for last month I got my 2 months bill together and on top of that thy have charged me late fee charges where it was not my mistake.

    I have given more than 5 to 7 complaint for the same. there was cases where my bill was dropped to some other shop.
    Reply

    Airtel Broadband Connection — internet not provided

    I applied for the internet service on 4th Aug, for which executive came at my home and collect my identity proof (voter id card copy) along with Rs. 500/-. but till date i can not heard anything from his side. I called up airtel customer care 5 times but they are just giving me faked assurance for it. The executive name is santosh kumar, who is not picking my call please do the needful.
    Reply

    Internet Connection — NO CONNECTION PROVIDED

    Dear sir,

    This has reference to my Internet Connection request dated 17.08.2010, with the Payment of Rs.500/- through Cheque dated 18.08.10 to your executive Mr. Harpreet Singh. But till date no connection has been provided.

    Kindly return my Amount of Rs. 500/- and the documents provided, if it is taking you this much amount of time in providing the connection, then what to speek of service.

    The receipt no. or Application no. is [protected].
    Reply
    bhai mere saath bhi yahi problem hai agar tumhe solution mile to please mujhe [protected]@gmail.com par post karna.
    Reply

    airtel data card — regarding airtel service

    I have data card . it was not working properly. airtel customer service was not give right information & airtel service center was also ignor this problem. these all are refer to the other but my problem are not solve. what am I doing now.. please he me .
    There are no any specifice customer service man for data card.

    pretesh anand
    airtel no- [protected]
    my other no- [protected]
    Reply

    AirTel — connection

    sir mene airtel sim purchase ki thi or mene apne document bhi jma kra diye h par abhi tak wo sim chalu nhi hui h , ab mey os shop keepar k pass jata hu to wo bolta h mey kya karu or wo mere documents bhi nhi deta aap hi bataye mey kya karu
    Reply

    Airtel Broadband — BILL WITHOUT CONNECTION

    Hi All,

    Reg No[protected]

    I am really pissed-off with the service of Airtel. I requested for Transfer of
    Broadband connection on 3rd Sep 2010 as I shifted to new house.In addition the
    airtel guy came down and collected my documents on 5th Sep and charged Rs50/-
    from me without giving me any receipt.

    Despite my calls to Airtel for at least 100 times, I got the response on 21st
    Sep that connection was not possible in my new area. Now, I have been slapped
    with the bill for the period 5thSep to 4th Oct 2010. When I spoke to the
    customer care,he was not only unsympathetic but also timid and said that I
    should have requested for termination of connection. Now, my connection was
    debarred from 3rd of Sep itself as I requested for transfer. So, theoretically
    there was no connection at all.

    My question to you is how can I request for termination of connection when
    there is no connection???

    When I said this to the customer care guy, he said that he was following the
    standard process of Airtel.

    Could you please help me as I am not going to pay the above bill at all as I have not availed this service and will never avail Airtel BB service in the future too. But Airtel bill dept is harassing me for no reason.


    Regards,
    Amit Chandra Prakash
    Bangalore
    [protected]
    Reply
    This is Raja from chennai, my mobile no is [protected]. (Airtel Disconnection)they did disconnect no. because i did not submit my all proof and photos, but i have submitted my photos and proof on last monday morning(18.10.10)also i reminder them on 20.10.10 evening from 2nd line beach road chennai-600001. still now they didnot connect my airtel connection. That branch all employees didnot response properly also. so please take action from them. thanks.
    Reply
    this is right.. solve this problem
    Reply
    Dear Airtel,


    I re-grate to say that you are charge the high rate to my Airtel number [protected]. ( Sachin Katkar)

    Continuously bill come at range 400-500 this is very high day by day. But the usage not exact what i pay for.

    in my bill you charges SMS Rs 1 per SMS but my plan says 30 paisa per SMS.

    Throw this bill you are showing your cheapness and money making attitude. You are loosing your identity.

    I went to Air tel Office at Tilak Road for above comp lent but the executive not reply me. As per them call to 888 for bill related query but the 888 number continuously engaged almost 1/2 hour. Your executive also try to contact you but they did not.

    So i am very upset on the above issue. If you are not reply on that i will change the service provider throw number portability.


    I hope you will reply me

    Regards
    Sachin Katkar
    [protected]
    Reply
    sir,

    This is Manish kumar, i forwarded my application number 2485131 on 23/11/2010 to Airtel. that time they told me that we will provide you the service in 72 hours. After that they used to postpone these thing 2-2 days saying that we are on the verge to give service. At last on 10/11/2010 when i lodge complain to Airtel. through number 40746174. Then they come on unusual time when i suppose to close my gate of office means like 6.30 pm on Saturday or on sunday morning.

    if any suggestion plz forward me.
    Reply
    HI, TATA PHOTON PLUS(HIGH SPEED INTERNET SPEED UPTO 3.1MBPS)IS LAUNCHED AT DHANBAD.I[censored] WANT TO PURCHASE OR DEMO PLEASE CALL OR SMS UR NAME AND ADDRESS TO [protected].
    YOUR SATISFACTION IS OUR MOTO.
    -TATA PHOTON PLUS-
    Reply

    Airtel Broadband — paying a bill but not started internet

    i am pay the bill of airtel broadband rs 2752 but company member said that your are not pay our bill (what i can do i go to)
    Reply

    Airtel — Bouncing and Fake Bills

    Sir,
    I am writing this complaint for my airtel landline no: [protected] with account no: 359971.
    I get bouncing and fake bills from airtel company from 5-july 09 to May 10 but they give adjustments to me which i agree. I have taken Adjustment of Rs. 1000 from the period of 5-july 09 to 04- dec 10 and in between these the company also give adjustment due to there fake bill of Rs. 150+96 on billl of 5-sep09 to 4 nov 09, Rs. 100+85 on bill of 5 dec 09 to 4 jan 10, Rs.200 on bill of 5 mar 10 to 4 apr.10 without any information and then also they add additional charges of parallel ringing (rs.25 / month) along with their bill upto may 10. In between the also cancel my outgoing calls without any prior notice and made fake bills and appologise consumer. Again then i didn't check bills for 5-6 month because ii thinks the bills are right. But on checking bill of 5 Dec 10 to 4 jan 11 i found some unauthorize charges and complaint i get adjustment then also. But on next bill (which i didn't check due to going outstation) i pay Rs.575 to airtel company but on checking The bill of 5 Jan 11 to 4 Feb 11 which was of rs.309 i found some over billing on checking previous bill the is also very bouncing and fake billing. Then the bill of 5 Feb to 4 march 11 which was rs .588 was too fake and over billed. My telephone due to non payment was locked outgoing on 17 mar 11 and today on 18th my phone is completely cut off. And for non payment company executives regularly calls on no. at 10'o clock everyday from 1-3-11 to 16-3-11 which abuses the consumer

    I want to say that this is wrong only with the consumer no one can pay more if he is cheated and company agree that there bills are false which is a case of 420 of false attempt. I want airtel to reduce there adjustment from their false bill and take only the value of my original payment.

    Thanking You:
    Reply

    Airtel Broadband — airtel bill

    my old airtel broadband ac no. 16061280, whose bill is around Rs 1500 which i have paid.
    but the bill is still pending and it is not been cleared yet.
    I have talked to one of the airtel employee name RAJIV who told me to pay Rs 1500.

    i also want to talk about my new connection bill whose account no is[protected].
    Mr rajiv knew about this .please make sure that Mr rajiv should call on our no.[protected].
    thank you.
    Reply

    Airtel Broadband — Not getting my bills from last 4 months

    hi ,
    This is vinay chaudhary . Sir i'm using your airtel broadband with a fixed line . My number was 43051836 which is now changed to 47537509 , i dont know how it is changed but i'm very confuse about it . I also talked to mine number which was 43051836 and that is using by some person named PARAM KAUR from dilshad garden . I'm also not recieving my broadband bills from the last 4 months from your side . Sir i'm waiting for your response . i also talked to your costumer care centre but not satisfactory .

    THANKING YOU
    VINAY CHAUDHARY
    [protected]
    Reply

    AirTel — 3G BROWSING

    Dear sir,

    sub: 3G BROWSING

    Mahesh.k . useing airtel sim scence past four years
    now i got a problem in airtel 3G . Its downloading is
    very poor. so rectify & slow d problem
    MAHESH.K
    [protected]
    Reply
    Mobile no. - [protected],,,,
    relationship number-- [protected],
    bill number[protected],
    bill date--21-Aug-2011,,
    bill period--20-Jul-2011 to 19-Aug-2011,,

    in this bill company claim double charge of 99/- monthly pack......

    ebill page no. 3 & ebill page no. 6......

    please solve my problem....


    thanks


    from imran beg
    mob. [protected]

    bhopal
    Reply

    AirTel — connection

    i am using my airtel number([protected]) since 2007.and i am in roaming since 2010,even i am dealing my transactions with my number.every six i am doing recharge of 50/-.airtel disconnected my number.and saying they released my number into the market,without sending any kind of intimation to the custemer.(me)
    they are sending me the message only "you need to recharge immediatley to keep your number in activation.i did as they said but still i am not having my number in my hand.las time i have recharged on 17-09-11.i got a message that you have successfully recharged your mobile with Rs.43/- still ihave no serviece from the Airtel.and i have my balence Rs.35.7/- in that sim.presently i am in UK.sincerely requesting that i want my number back, hence i am dealing my important transaction through that number..kindly help me in this regard..

    if anyone interested to give the answer, you are well come....
    Reply
    at any cost i want my number ([protected]) back.untill it expiry date 2037.(life time validity)
    how will you give the number to the others?
    if i am having life time validity on my name.
    then what is the meaning of life time validity?
    Reply

    airtel broadband connections — false bill

    Dear Sir

    Due to your bill collection center faulting I had not paid my bill properly so your company disconnect my connection
    No.[protected] which is connected in favour of PURNENDU CHAKRABARTY, Lucknow, in the month of November 10th 2011.

    But your company made a bill which having date of November 2011 they said to me that it is rental fee.

    But my question is that due to your fault I had not deposit my bill properly and you disconnect my phone and Internet, and I suffered a lot of in my business. Therefore why should I pay you rental of a disconnected phone.

    And therefore please waiver it as possible as earlier, otherwise I would think for disconnect permanently my phone from your company.

    Thanking you
    P. Chakrabarty
    Reply

    AirTel — fake bill from airtel

    i have[protected] no. from airtel. i was agreed to waive off Rs.2000 and a receipt was given to me. but they did not update their record and included that 2000 rs in their next bill. they also disconnected our line. even after regular complaints they didnt responded to it.
    Reply
    should i file an FIR or not.
    Reply
    Dear Sir/Madam,

    I am Deobrat and I have airtel connection (M.P) i.e.[protected] and I am not using the connection from past 4 months because I am in some other state for some time. Mean while Airtel have issued the same connection to some other people who is residing in satna who have not even submitted the document. Still the connection is on my name but someone else is using my connection which is very risky. So, My request to you is that please take some serious action against airtel for this disgusting service.

    With kind regards
    Deobrat
    [protected]
    Reply
    I was using airtel broadband connection from past two years. in the month of july i applied for shifting of connection in the same city. They told me shifting will be done in another 20 working days. but no one responsed back to me regarding this, when i contacted airtel customer care, they told me there is no request raised regarding this and they have billed me for the month of aug and sep too...now they are saying if i will not pay the bill, they will take me to court . This is simply bull , they are not only irritating customers but they are also loosing faith in us.
    i contacted Paramesh (Airtel executive) but he also did not replied. his mail id is : paramesh.[protected]@in.airtel.com
    One gilr from airtel name Preeti used to call me and tell the same thing to me again and again to pay the bill which in proper i should not pay.
    Reply
    Airtel is becoming a bull company now, they are un necessary charging their customers. I hope consumer court will take action against this.
    Reply

    AirTel — Broadband data card

    I have an Airtel Broadband datacard connection which I have been using for the few months. It’s a 6 GB download . However I have been facing a problem with the download limit. My speed reduces to 256kbps after just around 2-3 GB downloading. I have placed many complaints with Airtel .They have done nothing to solve the problem. I don’t see a reason to keep paying for their very expensive service . My speed reduced to 256Kbps in a matter of 10 Days. They are definitely cheating me. I will gladly pay for services that I use. I am posting this in hope that my issue will be resolved and that i may be able to use the full 6 GBs of my package which is rightly mine. The bills of Airtel is very different. When a download happens it starts 2 billing at the same time. Could someone advise me.
    Reply
    not getting connection after one month and above. HNTikandar
    Reply
    i am not getting connection after one month from airtel, i have appln for mnp. what is this ?
    Reply
    Namaste Saji,

    This is to inform you that your concern listed on 09 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    Airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
    Hey Saurav,

    If you really cared for the customers you would have given your mobile number and get it fixed. Don't give some random email where none of your persons even read those emails.


    Thanks,
    Gautham
    Reply
    Thanks gautham. I have already moved the complaint to consumer court. Can you please tell me where i can share my experience about this cheating airtel.
    Reply
    Namaste Saji,

    Further to our discussion dated 09 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    Airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
    Airtel is not confirming the disconnection so that they can continue raising fake bills. I removed the sim card from the data card in may 2013 since i was not using it. Still they raised fake bills.
    Reply
    I already paid these fake bills on saturday. Then i contacted the customer care to disconnection. Now they are telling they didnt receive any service requesr.
    Reply
    Namaste Saji,

    We would like to inform you that your concern listed 09 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
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      D
      Deepa Karkera
      from Anand, Gujarat
      Aug 9, 2013
      Resolved
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      Resolved

      Address: Karnataka

      Hello,

      I have been using Airtel Broadband connection ([protected]) since 2010, as i had to relocate to Marathahalli, i requested to transfer the connection to Marathahalli in Airtel customer care centre (Koramangala 5th Block, Bangalore). Since there was no feasibility in Marathalli i raised a ticket (service request) for the cancellation of connection on April 27, 2013 by calling Airtel customer care number. I had done the April month's payment on May 04, 2013 and Rs 500/- was waived off since i had cancelled the connection. I also have the bill for the April month's payment.

      The customer care executive mis-guided me by saying that they will check if the connection can be provided to Marathahalli and kept it on hold. After 2 weeks i received a call from Airtel saying that they cant provide connection to my current location and again a created a ticket for cancellation. Airtel has been generating bills after the cancellation and the connection i still active as of today (August 9, 2013). I keep getting calls and e-mails from Airtel for the payment of bill, which I have not used at all. Recently i also received a mail regarding legal proceeding and also the bill has come upto Rs. 3473/-

      I kindly request you to cancel my airtel postpaid connection immediately.

      My Airtel broadband connection number is: [protected].

      Please help me out in this regards. It has been very frustrating for me to go over this.

      Thanks,
      Deepa Karkera
      Aug 6, 2021
      Complaint marked as Resolved 
      View replies

      AirTel — Not cancelling the connection

      Hi
      I have taken a telephone connection no[protected]
      I request for cancellation on 23/06/2009.
      But till today(8/7/2009), they are not disconnecting the telephone
      This is their unfair and unprofessional practice

      regards,
      Praveen
      Reply

      AirTel — Cancellation of Airtel phone

      Hi,

      I have requested to disconnect my airtel phone on 5-7-2009.

      But the airtel is not disconnect my phone and every months they are sending me the bill.

      On july they told me to pay the outstanding bill and also told me that if you pay the bill we'll disconnect your phone but they didn't disconnect the phone and sending me the bill.

      Even i called the customer care to disconnect the phone too many time.

      Every time the people humiliate us and threaten to pay the bill.

      I have all complain id which they have given me at the time of complain.

      They have disconnected my phone even sending me the bill every months but not permanently disconnecting the phone.


      Regards
      Ashish Negi
      Reply
      Better try to get some help from ur friends.Don always talk urself.Ask ur friend to call them and ask like below

      call the customer center

      You:ask his/her name first, ask which office
      tell ur problem.if their answers are frusturatig u, then simply tell

      "i have recorded ur voice n ur name .So, i will lodge the compalint against ur name i[censored] wont help.
      Don tell i will call back.I will lodge compliant against u n airtel i[censored] cant reply with in 10 min.
      will u think my job is always complaining?Please do the needful".

      if they spoke rude, then just cut the phone n wait...

      talk like a rude person, not so harm..but like a miltrary, so that they will afraid...ok...

      this is just my suggestion
      Reply

      bharti airtel broadband connection — cancelation of connection

      i called their customer care on 14 oct 2009 for shifting my connection from chandigarh to panchkula and approached their customer relationship centre but no body responded relationship centre has given me one no. but nobody was picking the phone on 18 oct 2009 complaint no. 838409 i called airtel customer care and said that whether they can shift my conection or not if they are unable to shift so please cancel my connection on 19 oct 2009she said she will be givivng me discount of 20 % i said i m not interested in discount but i want to shift my connection she said some one call me later but she responded my complaint that she retained me, when i saw that my connection is still working i called on 22 oct 2009 the person said that he is transfering my call to his senior but no one responded till 30 minutes no one is listening my request please help me to come out this mental trauma.

      Durgesh Yadav
      Reply
      I want to disconnect my Airtel Land line connection.
      Telephone #[protected]
      Account # : 14207556
      Reply

      Airtel — Bills for cancelled conection

      Hi,

      Airtel outlets are useless for catering customers. why we visit the outlets in person instead of speaking with customer care so that query should be resolved face to face but what the people sitting there do they dial the customer care no. and tell us to talk with them when we talk with customer care they always say system is down and if we tell to transfer the call to floor manager they cut the call.
      We had stopped using the connection in Dec’09 also filled the forms and they told us that final settlement is Rs 800 and some change we paid that.
      Still I got bill of Rs 4000 in Jan’10 and they are harassing us like anything.
      Also in the outlet we saw 7 to 8 customer shouting for bad service.
      One had come for roaming service problem as he is from MP and has roaming service problem in Bangalore those people are telling to him go to MP and call customer care as they cant help.
      Another person cheque is lost from airtel drop box he has 5 connections and said he will cancel all connection.
      When we asked for Branch Manager they said she has gone for lunch, when she will come means they said don’t know and might not come later they are saying she is on leave.
      Reply

      Bharti Airtel — Connection not disconnected

      I was using Airtel no. [protected] and due to wrong charges by Airtel I decided to disconnect connection but even after writing so many mails Airtel is not disconnecting the same.
      I have written mails 10 times to Airtel regarding same.
      I request please disconnect the connection and close the matter.
      Reply
      Namaste Ms. Karkera,

      This is to inform you that your concern listed on 09 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

      Regards
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      Airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Namaste Ms. Karkera,

      Further to our discussion dated 09 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

      We assure you that we are committed to resolving the issue to your satisfaction.

      For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

      Regards
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      Airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Namaste Ms. Karkera,

      We would like to inform you that your concern listed 09 August 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtel.[protected]@in.airtel.com

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
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        P
        Patel Mitesh M
        from Ahmedabad, Gujarat
        Aug 9, 2013
        Resolved
        Report
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        Resolved

        Address: Gujarat

        Hi
        sir,
        i have to recharge to my airtel money to airtel digital tv recharge rs. 310
        date 26/7/2013 & your company schame 5% cash back but till now to no money
        to my digital tv account & no money to my airtel monet account.
        pls urgently to money my airteldigital account ya my money account
        transftr you
        pls sir contact me
        my mobile no - [protected]
        my airtel money mobile no - [protected] &
        my airtel dth ID - [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        View replies
        Namaste Mr. Patel,

        Further to our discussion dated 09 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

        We assure you that we are committed to resolving the issue to your satisfaction.

        For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Reply
        Namaste Mr. Patel,

        We would like to inform you that your concern listed 09 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

        Regards
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Reply
        Sir,
        Your airtel money scheme 5% cash back, but to till now no money back my account. kindly proceed. Mo.[protected]
        Reply
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          K
          krunal9690
          from Hyderabad, Telangana
          Aug 9, 2013
          Resolved
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          Resolved

          Address: Andhra Pradesh

          i have applied for airtel internet service and i have done registration also but they did not provide any internet service due to some company problem so please refund my paid charges of internet service early because i have applied for refund money from last month so please take my kindly request
          Aug 14, 2020
          Complaint marked as Resolved 
          View replies

          AirTel — refund money

          i used aitel network past 3 years
          i dont activision airtel block madhavan [protected].5200
          airtel no renewed tha 10 days once
          i complaints ref no

          CABW[protected]
          CBDAB[protected]
          CBCDCC[protected]

          your please take action


          kumar
          [protected]@gmail.com
          Reply
          Namaste Krunal,

          This is to inform you that your concern listed on 09 August 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

          We assure you that we are committed to resolving the issue to your satisfaction

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
          Namaste Krunal,

          We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com.

          We assure you that we are committed to resolving the issue to your satisfaction.

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
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            D
            dhar24
            from Delhi, Delhi
            Aug 9, 2013
            Resolved
            Report
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            Resolved

            Address: Karnataka

            Ref: My Prepaid Airtel Mobile [protected]

            Early today [09 Aug 2013], I was recharging my mobile for Rs.500 and felt cheated. Where I expected a talktime of 500 or thereabouts, Airtel messaged to tell me I've been credited with Re 1/ [Repeat Rs. 1] worth talktime. The message further told me that I've been charged a processing fee of Rs.448.45 [!] and a service tax of Rs.55.55.

            What the huge processing fee --of Rs.448.45 out of Rs.500 -- is for, I haven't the haziest idea. Nor could I unravel the mystery.

            I then repeatedly called the customer care [what a tedious job it was]. Each call, I was greeted by recorded messages and I had had to wait a long while before I could get to talk to Airtel's Customer Care 'Adviser.' These executives -- I spoke to three of them -- were of No help; they would forward the call to a supervisor who would either not pick it (the bell was going for many minutes) or would simply cut my call after putting me on 'hold.'

            And, lo, the consumer was debited for each of these customer call complaints. In my case, I was made to pay Roaming Charges, to boot. What's more, I spent so much time on an exercise that was to prove so futile. I'm a student to whom time and cash are hard to come by.

            In the event, I was forced to recharge the mobile a second time.

            Airtel has disappointed me. What do I do as a consumer?

            Dharini Krishna , Manipal.
            Aug 14, 2020
            Complaint marked as Resolved 
            View replies

            Airtel-pre-paid services, — Cheating by Airtel

            Sir,
            I am very disappointed by the services provided by airtel for the last 4 (four) months. Previously I use to suggest people that the services of airtel is the best among all services provider, but now it is just opposite. Iam the life time plan user of No. [protected] for the last 2 years. since Feb'08 whenever I recharge my account with top-up, the airtel deduct amount from by balance some way or the other. On 4/3/2008 I received a sms from no. 64611050 read as "Thank you for using Airtel Services. Find your dream job...etc. " and thereafter I find my balance reduced by Rs.50/- and again on 5/3/08 I received the same sms and balance reduced by another Rs.50/-. I call the customer care services but could not gave any satisfactory answer . He told that I have down loded something, whereas i have not even surf the" Airtel Live" since Nov.2007.However I requested him to stop the services of "Airte Live" and also requested to stop all promotional calls. Configuration of the Airtel Live was deleted from my set next day, but i received again a sms on 11/3/2008 form No. 64611030 read as "Your subscription to the on demand service on Airtel Live has been renewed...etc." and this time deducted Rs. 30/- from my balance account. and I surprised to see " Airtel Live" is activated again. When I contacted customer care service 121, replied that the decuction is towards activation of music station, whereas I have not made any such request. I told them to stop all such activation, but it was not stopped. Then I started recharging my account with smaller amount. i.e. 'Rs.25/. But still it doesnot work, I stated receiving sms from Nos.[protected] dated 10/4/2008, 20/4/2008, 22/5/2008 and No.[protected] dated 2/5/2008, read as " Your subscription to Airtel Live music on demand has been renewed for 10 minutes...etc" and each time deducted Rs. 10/- to 20/-

            I am surprised to know how the service provider renew or provide such services without the concent /request from the customer. If this is the way to deal with the "Life time validity" plan customer, then I must say the company will only lose its valuable customer.

            I am fed up of this type of cheating and extortion by this service provider and decided to quit the service.
            Reply

            Airtel — Indifference of Airtel towards loyal customers!

            Sir,

            I have had a pre-paid connection [protected] that was converted into a post-paid connection in July 2006. My pre-paid connection had a balance of more than Rs. 3000/- surplus with the Airtel at the time of conversion from pre-paid to post-paid. The conversion process was carried out in the Vikas Puri branch without any credit in my account. I was assured then that my surplus with the company would be taken forward in the new account which may take some weeks or months since the pre-paid and post-paid departments are independent. Needless to say the behaviour of the staff handling my case was not so much consumer-friendly and I was asked to fill a number of forms typically like a Govt. office.

            It is a pity that I was compelled to pay my monthly bills on the post-paid connection without any information about my surplus with the company. My two written requests / complaints to Airtel Nehru Place office went unattended and my telephonic request to umpteen number of Consumer Service Executives at 121 bore no fruits whatsoever.

            Airtel must see that its loyal customers are being simply harassed. I see no reason
            why I should be paying my monthly bills as long as the company owes me more than Rs. 3000/-.

            Compelled with such indifference, I had to request for keeping my connection in abeyance since June 2007 and it continues to be closed eversince simply because the company refuses to take any action. Meanwhile, I have visited Airtel office in Vikaspuri for resolving the problem atleast ten times. The dates I visited and lodged complaints are: Request no. 13063977 dated[protected]; Request no. 13137913 dated 6 July 2007; Next visit 29th September 2007; Next visit 19 October, 2007; Next visit 24 November 2007.

            I urge your portal to kindly interven and get resolved the issue. I am really keen to use my phone now that I am a senior citizen and and I need it badly to take care of my ageing father.

            Please help.

            Rajendra Prasad
            Reply

            Pre paid — cheating with me

            I have pre paid connection o[censored]r company, but i got call from ur company that u can change ur prepaid connection to postpaid, but they get 250 rs for change connection & get my proofs but yet its didnt change . Now tell me wht can i do???
            reggds
            Harpreet singh
            Reply

            Airtel Prepaid Services — Cheated me in providing prepaid offer

            Hi,

            My mobile number is [protected].I have recharged my mobile in august of this year.Befor recharging they told they charge half rupee for local calls but now they are charging 1 rupee.It is not fair to do like that being a good prepaid services .Please get the service back to me and also compensation for the money i have spent so far.

            Thanks & regards,
            Gowry Y Manohar.
            Reply

            Airtel India — Bad Service and cheating the customer

            I have a Airtel Post Paid connection number [protected] in B'lore which was taken recently. From the day one I have been facing problem. Initially the clip service was not working for 3 days; only after calling the call centre of Airtel for thrice the problem was solved. They have taken the charge for clip service in advance but not giving the service. Then after few days on Oct 6th my out going service has been barred. On contacting them they have said that the residence verification was done. I just have to say that the verification is not my job and that has to be done by the company and for the fault of the company the customer is getting penalized. I want to take some action against it as I have faced a lot of problem in my personal and official life.

            I would surly not advice to go for Airtel now.
            Reply

            AirTel — Recharge Cheating

            My Airtel mobile Number is [protected].
            The complaint is i bought this airtel number 1 month before and after 15 or 20 days i have gone out of station and i was not able to use airtel service over there.So because of that i switched of the mobile and went.I returned back to chennai after 20 days on 27/11/08.I know that there was no balance in my mobile.So i went to a recharge shop and made a recharge for RS.132(97 booster+35 easy recharge).The recharge was made sucessfully.After recharging i made call.To my surprise i heard a computer voice saying that "UR OUTGOING CALLS ARRE BLOCKED DUE TO NON SUBMISSION OF DOCUMENTS, PLEASE SUBMIT THE DOCUMENTS TO UR NEAREST DEALER OR AIRTEL OFFICE".On the next moment itself i have submitted the document to that dealer.But the next day on 28/11/08 at 2.07 pm my mobile tower was blocked and my sim card registration has got failed.When i contacted customer care people i got a reply that due to failure of verification of documents my SIM CARD has been blocked.
            I accept that there is a mistake on ME.But my question is while blocking by outgoing calls how could they can make my recharge sucessfull."WHAT HAPPENED TO MY RS.132.wHY IT COULD NOT BE REFUNDED.WHAT WOULD HAPPENING TO ME IF I HAVE RECHARGED FOR Rs.1000".aIRTEL CHEATED MY MONEY AND CHEATING SO MANY PEOPLE LIKE THIS.Please make this as a very serious complaint.Airtel must pay me 1000 times penalty to me for cheating me.Please make it a very big issue and do something before so many peaople gets cheated.
            Reply
            hi!!!
            i am rohit
            plz recharge my mobile
            my number is [protected]
            Reply
            helllllllllllllllllllllllllllllllllllllooooooooooooooooooooooooooooooooooooooooo...⇄
            plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
            recharge my mobile
            most important
            Reply

            Prepaid — Prepaid

            Dear sir,
            Please call me urgently on [protected]. I am calling in customer care center but they was not response to me.

            Thanking You,
            Sunita
            [protected]
            Reply

            AirTel — chited

            i chited by Airtel i put 100 rupee RCV in my mobile num.[protected] on date19/02/09 in the scame morning6 to night 11 A to A 50 pais.but Airtel cast me AtoA 1 rupee Min. i comlan to C C my comlan num. is [protected] on dated 19/02/09.They tell me u r not taking any RCV of 100 Rupee.
            I saw my balance today 23/02/09. 30 rupee dedat from my blance like thif.I don't send any sms or call for any schame.
            Reply
            sir, maze mob.no.[protected] aahe. Govt.card asun aaj mi recharge kele asata Rs.45 madhye dec.2011 paryant validity milali.va tya nusaar topup kele parantu mazya plan nusar call charges jastiche zale aahe. te mala parvadnare naahi. yapurvi airtel to airtel 25 paise otherla 50 paise hote te aaj Rs.1 zale aahe mala ya plan madhun baher padavayache aahe.va purvichyach plan madhye jayache aahe.plz. madat karavi.
            VASANT RATHOD.
            Reply

            Airtel Recharge — No recharge on prepaid phone

            I have tried to recharge the prepaid phone No.[protected] on 09 Jan 2009, by ICICI bank online recharge for INR 555.00. The amount was debited from my account vide Payment ID[protected]. However the amount was not transferred to the phone no.[protected] till yet. On calling the Airtel call centre we were informed to communicate with you.
            Please either recharge the amount to the above phone or refund the amount of INR555.00 to my ICICI account from which it was debited.
            Thank You,
            Dr.Rajendra Kumar
            Reply

            Airtel mobile prepaid service — about recharge

            dear sir i am prepaid customer of air tel mobile my is [protected] i am leaving in ahmedpur dist latur from last two days i am not geting re charge vouchers to charge my mobile please make available balance to urs dealers &sub dealers in ahmedpur &shirur tajband thanks
            Reply

            Airtel/Prepaid — requesting to cancel Fashion Lounge facility

            Respected Sir/Madam,
            Requesting you to cancel Fashin Lounge facility charging Rs.15 frequently to my mobile number [protected] in Airtel.
            Thanking you.
            Reply

            Airtel Prepaid — Re my complaint earlier today

            sir, I forgot to mention my number [protected]. This is regarding my complaints about FHM Video deducting an amount of Rs 5/- daily and asking you to stop this service immediately nad refund my wrongly deducted amount.
            Reply
            A call came for me from my friend, I attended it and finished talking. I then received a message from "Last sms cost:rs.20 " and i ran out of balance.Then I saw a message that you have been subscribed for pocket radio. Then I called customer care, it was not going. I tried several times. Then I left it. Some actions should be taken against them for doing like this.
            Reply

            Airtel/Prepaid — cheating

            i am using airtel prepaid connection since 2 yrs. my no.is [protected] i am using NOP services for airtel since the time of got this number they have deducted or debited my account on daily basis now i they are not providing such service to me since 10 days but they have debited my accounts for the same this is a simple case of cheating.
            More worst, i have talked all this about to the customer care executives many of them have told me that this services has been closed by airtel i dn't understood still if they have closed this service then you don't have any rights to debit my accounts
            well, many of customer care executives has told me that they have de-activated my services, while i never asked them to de-activated
            further, many customer care executives have told me that they are sending me settings for re-activate that service again but no settings received yet
            finally they have banned my number to customer care therefore, i can't talk with customer care executives well, not only me i have used different mobile numbers regarding my complaints but airtel have blocked all those numbers too
            so this is very clear that airtel is a big cheat company
            Reply
            AIRTEL My Namber ([protected]) Not Costomer care sapot
            Reply

            AirTel — Getting cheated by Airtel

            I think Mittal is running out of Money so started cheating business.

            I have received a message :
            Thanks you for choosing 'Mirchi online"
            Funny thing?
            Not any more ,,,,
            Reason : I ignored the message which cut down my 10/- Balance on next day.
            Big cheating business.
            one more thing when i tried calling customer care,Now it is chargable, I paid for their mistakes.
            The answer was sir you may have received a call from some one & by ending this call you may received this activated.But lairs, I got this message when i was working with my desktop.
            Even i have registered for NDND i used to get atleast 5 promocalls all the days.
            and leave all this apart then they (Aritel )use to run the tune from specific number
            What a great harrasement .

            The Numbers form where this tunes are running :
            [protected]
            [protected]

            Ask that when any one get chance to meet .
            What is this non-sense?
            Reply

            Airtel — CHEATING IN PREPAID RECHARGE AMOUNT

            Dear sir,


            I M. lakshmi and my cell no is [protected]

            On 2nd July I received a message from At- Talk time[protected] pm that for 30
            Rs RC= 45 TT = 35 SMS for you

            In the Evening 06-43 Pm I recharged for an amount of Rs 30 and they added 23
            immediately and saying that remaining 22 Rs will be added with in 48 Hours.
            transaction Id is 53721061

            But so far the amount has not been added to my account and they added
            ultimately 7 Rs today after wasting 6 Rs TT from my account. the reference
            Nos are [protected] & [protected]

            Then I asked about the amount they had promised during E recharge.

            The answer is NO and they asked me go anywhere including
            consumer court.

            I am passing the information to you all about what has happened to me with
            Airtel and their company people.

            They are cheating customers with false promises.

            I want to file a case in consumer court since I am having all evidence in my inbox.

            kindly guide me in this regard

            my mail id is [protected]@yahoo.co.in

            with regards
            Reply
            I am prepaid subscriber of Airtel Number [protected] (Bangalore). I am going through tough time now- thanks to airtel and feel cheated. I have raised many request to rectify the issue that I was facing on my number. The issue was, I have recharged for 28 INR with Transaction ID [protected] on January 25th 2011 for STD calls at 1 INR for 3 minutes for One month. After one month, this plan expired and I was getting my normal billing of STD @ 50 Paise per minute till one week. After one week the STD was again charged at 1 INR for 3minute which I didn't want to continue. I raised many requests to resolve this and the customer care used to give a time line of 24 hrs and they never resolved this.
            Due to this I decided to move out of Airtel through MNP ( UPC Code AX666471) to Vodafone. I received a call from Airtel to stay back in Airtel and they offered a new tariff and asked me to cancel the existing MNP request. I made it clear that I wont send the cancellation request until the plan is activated. Per the agreement Airtel should have activated the new offer today (Saturday April 30th 2011). Still the STD is charged at 1 INR instead of the new offer (2 Paise per 3 Second). They have rejected my MNP request stating "contractual obligation" even without activating the new offer. Please have a look in to this issue and resolve it at the earliest.I am having a very bad time now.The customer care executives are giving false promises. Either activate the offered tariff or let me move out of Airtel per TRAI policies. I have talked to Mr.Sanjeev Kohli, Unit Manager,Bannerghatta Road and raised yet another complaint with number [protected]. Please see that at least this time the request is resolved once and for all.
            Reply
            My Airtel Prepaid No [protected] has been twice charged with Rs 10/- each for Airtel Talkies and Hello Tunes without my consent.

            Is this how Airtel treated their customers???
            Reply

            Airtel Prepaid — CHEATING BY AIRTEL

            SIR,
            AIRTEL PREPAID IS CHEATING ME . PL IMMEDIATELY REFUND MONEY UNAUTHORISEDLY DEDUCTED BY AIRTEL SINCE MAY 2011 ON ACCOUNT OF THIS OR THAT PACK UNHEARD OF BY US.
            ==================================================
            I.) ON 17 TH JULY , I PAID RS.222/- FOR BUYING TALK TIME FOR RS.201/.
            AFTER MAKING A 10-15 SECONDS CALL, I WAS SURPRISED TO KNOW THAT BALANCE LEFT IS ONLY RS.189. WHEN I ENQUIRED FROM 121/198 CUSTOMER CARE, THEY SAID SOME FRIEND CHAT SERVICE IS ACTIVATED SINCE 15TH MAY AND THEY ARE DEDUCTING MONEY FOR THE SAME. I WAS SHOCKED AS WE DID NOT OPT FOR ANY SERVICE PACKS NOR WE WERE INFORMED BY AIRTEL FOR ANY SUCH ACTIVATION. DESPITE OUR REPEATED PLEA AND CLARIFICATION, 121/198 REFUSED TO REFUND OF WRONG DEDUCTIONS AND EVEN DECLINED TO EVEN REGISTER COMPLAINT AND DIRECTED TO GO TO AIRTEL WEBSITE FOR LODGING COMPLAINT.
            ON AIRTEL WEBSITE, DESPITE BREAKING OUR HEAD, WE COULD NOT FIND ANY WINDOW TO LODGE COMPLAINT.

            IT IS SHAMEFUL ON PART OF AIRTEL NOT TO HAVE PROVISION FOR LODGING COMPLAINT ON THEIR WEBSITE AND NOT ALLOWING THEIR CALL NCENTER PEOPLE TO REGISTER THE SAME.
            WHAT AN AGGRIEVED CUSTOMER SHOULD DO TO BE HEARD OF?
            ====================================================

            II) IN JAN 2011 TOO, AIRTEL HAD UNAUTHORISEDLY DEDUCTED SUBSTANTIAL MONEY ON ACTIVATION OF THIS OR THAT PACK. AFTER TREMENDOUS EFFORTS, I COULD RECOVER PART OF SUCH MONEY. AT THAT TIME I HAD REQUESTED THAT FOR WHOLE LIFE NO ADDITIONAL SERVICE SHOULD BE ENABLED ON MY NUMBER AND AIRTEL HAD ALSO CONFIRMED THAT NO ANY SERVICE PACK/PROMOTIONAL OFFER BE ACTIVATED ON MY NUMBER. I RELIED ON THEIR ASSURANCE.
            NOW I AM FOR A BIG SHOCK FOR AIRTELS ATTITUDE AND CONTINUANCE TO CHEAT ME.

            A SHAMEFUL ACT ON PART OF AIRTEL TO CHEAT UNSUSPECTING PREPAID CUSTOMERS!.
            ====================================================
            III) AIRTEL FIRST DEDUCTS UNAUTHORISEDLY GOOD AMOUNT OF MONEY FOR ACTIVATION OF THIS OR THAT PACK UNHEARD OF. THEREAFTER, CUSTOMER IS FORCED TO PAY CHARGES TO CALL THEM TO REGISTER FOR GRIEVANCES.
            IF THIS IS NOT THE DOUBLE CHEATING BY AIRTEL THEN WHAT IT IS?
            WHY ONE SHOULD PAY TO CALL CUSTOMER CARE SERVICES TO SETTLE GRIEVANCES CREATED BY MOBILE SERVICE OPERATOR THEMSELVES?
            SUCH CHEATING IS REALLY SHAMEFUL M/S AIRTEL.
            ===========================================
            IV) BESIDE REFUNDING BALANCE AMOUNT O[censored]NAUTHORISED
            DEDUCTION, AIRTEL OF COURSE IS ALSO LIABLE TO PAY CUSOMERS SUITABLE COMPENSATION FOR THE STRESS CAUSED AND TO MAKE THEM SUFFER MENTALLY AND FORCING THEM TO DEVOTE A GREAT DEAL OF PRECIOUS TIME TO GET ABOVE ISSUES REGISTERD TO GET REFUND.

            IT IS SHAMEFUL ON PART OF M/S AIRTEL.
            ========================================
            N K JAIN # [protected]
            Reply
            Dear Mr.Rakesh Kumar,
            Subsequent to yr said mail, I recieved a call from one Mr. Rahul from your office.
            I am sorry to say that he is a very arrogant person and I wish I would not have received a call from him to save my mood.What a horrible fellow? What is he ?
            He thinks he is next to Mr. Sunil Bharti Mittal.Is it so?
            I dont understand what type of person you keep in Corporate team who rather than solving issues, create issues.
            All through the discussion, he alleged that as though we have activated service pack and for want of money we lodged complaint.
            I am deeply hurt with such nonsense allegations.Money involved is Rs.100/-.Do we have time to fight for Rs 100/-? It is not for money Mr Rakesh but for Justice and our rights.
            I regret to point out that you people are using apology as a piece of tissue paper and not serious at all.
            I have been a loyal AIRTEL customer for almost a decade.Now time has come to say good-bye.
            Such type of attitude towards customers will only hurt AIRTEL in the long run.
            I wish your team learn some lessons from history of failure of some big corporations due to apathy of customers.
            One side you are spending billions of Rs on advt to attract new customers and on the other side you are turning loyal customers away from Airtel due to callous, arrogant and indifferent attitude of your so called service people.
            Can you tell me why you will not return my money unauthorisedly deducted by AIRTEL?

            Wish AIRTEL doomsday soon.
            n k jain
            Reply

            prepaid mobile recharge airtel — not yet charged

            Sir, my recharge No CCA11GBLK529IG56972415 on 04 Jul 2011 through SBI net banking with amount Rs. 50/- airtel prepaid online mobile. But not yet recharged. So please kindly refund back my money.
            Thanks ........
            Reply
            48 pack not successful
            Reply
            Namaste Dharini,

            This is to inform you that your concern listed on 09 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

            For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

            Regards
            Rakesh Kumar
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Reply
            Dharini,

            Hi. I can see through your concern quite clearly. Can imagine what a problem it would have been to a student, in particular. To be fair to Airtel, they don't discriminate, perhaps! Take my case. I myself am of a different category. Agewise, I mean. Yes I'm a senior citizen. Some time back, I had had a similar experience. On that occasion, I also got a talk time-credit of only Re 1/ when recharging for a sizeable amount.

            Why do such recharging hassles happen, in the first place? We're in an age when we're encouraged to do things like this online. I'm not suggesting that that the country's No.1 telecommunication provider leaves loopholes rather deliberately to exploit. Surely, I would say that Airtel should ensure there's No room for such mistakes ever to occur. Mistakes do slip in sometimes, possibly, but the operator should readily make amends and give the talk-time due to the consumer, without demur.

            The comments about Customer Care are quite valid. Consumers do oft feel they are taken for a ride. Can't just understand why they should pay even to make a complaint or give their feedback. It doesn't behove Airtel, to say the least. Bad enough that the consumers are made to sit through a long promotional discourse by the company.

            Dharmarajan
            Aug 10
            Reply
            Namaste Dharini,

            This is to inform you that your concern listed 09 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com

            We assure you that we are committed to resolving the issue to your satisfaction.

            Regards
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            Airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Reply
            Namaste Dharini,

            We would like to inform you that your concern listed 09 August 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtel.[protected]@in.airtel.com

            Regards
            Sandeep Kumar
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Reply
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              R
              ramesh5653
              from Delhi, Delhi
              Aug 9, 2013
              Resolved
              Report
              Copy
              Resolved

              Address: Delhi

              Airtel is a fake company.puri company thago se bhari hai



              below is the detail how they make fool to their customer


              From: Ramesh Srivastav <ramesh.[protected]@yahoo.com>
              To: "airtel.[protected]@in.airtel.com" <airtel.[protected]@in.airtel.com>
              Cc: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
              Sent: Wednesday, August 7, 2013 3:30 PM
              Subject: Re: PLS FORWARD MAIL TO PUNEET SINGH

              This is enough,Confirm when my no will activate otherwise i will go to consumer court with all the records.i have recorded all the call with customer care,collection agency and you


              From: Ramesh Srivastav <ramesh.[protected]@yahoo.com>
              To: "airtel.[protected]@in.airtel.com" <airtel.[protected]@in.airtel.com>
              Cc: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
              Sent: Monday, August 5, 2013 9:18 AM
              Subject: Re: PLS FORWARD MAIL TO PUNEET SINGH


              Hi,


              still waiting for reply.


              Regards
              Ramesh srivastav
              [protected]
              From: Ramesh Srivastav <ramesh.[protected]@yahoo.com>
              To: "airtel.[protected]@in.airtel.com" <airtel.[protected]@in.airtel.com>
              Sent: Wednesday, July 31, 2013 3:33 PM
              Subject: PLS FORWARD MAIL TO PUNEET SINGH



              Dear Punit,

              As discussed PFA my last payment receipt.Looking ahead your kind support to start my number [protected]


              ramesh
              [protected]
              From: Ramesh Srivastav <ramesh.[protected]@yahoo.com>
              To: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
              Sent: Tuesday, July 30, 2013 9:39 AM
              Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES [|BAL|Qrc618071316071418316205|]

              I got a call from your collection agency ([protected]--lata/poonam)they told me to pay Rs 1800 to start my services.I have done the payment but i have not received sim card as commited by agency.Please look in to this .don't make fool to your customer.


              ramesh
              [protected]

              From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
              To: ramesh.[protected]@yahoo.com
              Sent: Saturday, July 20, 2013 1:42 PM
              Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES [|BAL|Qrc618071316071418316205|]

              Namaste,



              This is with reference to your e-mail dated 18th July 2013regarding, wherein; you highlighted a concern regarding billing discrepancy against the charges levied on your airtel mobile number [protected].



              We would like to inform you that, post validation of our records, it has been established that, the charges levied on the airtel mobile number in question are correct and valid, as per the usage initiated from you part and tariff plan opted.



              Further; please be informed that, it is not feasible for us to process any credit adjustment against the above mentioned airtel mobile number.



              For any further queries, you may get in touch with us at [protected]@in.airtel.com



              airtel appreciates your business and always welcomes your suggestions/feedback.




              Yours sincerely,
              Puneet Singh
              airtel presence (airtel Customer Service Team)
              bharti airtel limited
              [protected]@in.airtel.com
              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.




              [protected]Original Message[protected]
              From: ramesh.[protected]@yahoo.com
              To: [protected]@in.airtel.com
              Cc:
              Sent: 18/07/2013 04:13:33 PM
              Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES [|BAL|Qrc617071311073218271812|]

              Hi,

              I am not asking for adjustment, i am ready to clear my dues as i said but i
              want my number activation first.


              Awaiting for your reply

              ramesh
              [protected]



              From: "[protected]@in.airtel.com"
              To: ramesh.[protected]@yahoo.com
              Sent: Thursday, July 18, 2013 4:07 PM
              Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES
              [|BAL|Qrc617071311073218271812|]


              Namaste,



              This is with reference to your e-mail dated 17th July 2013regarding, wherein;
              you highlighted a concern regarding billing discrepancy against the charges
              levied on your airtel mobile number [protected].



              As per your telephonic conversation with the undersigned dated 18th July we
              would like to inform you that, post validation of our records, it has been
              established that, the charges levied on the airtel mobile number in question
              are correct and valid, as per the usage initiated from you part and tariff plan
              opted.



              Further; please be informed that, it is not feasible for us to process any
              credit adjustment against the above mentioned airtel mobile number.


              For any further queries, you may get in touch with us at
              [protected]@in.airtel.com




              Yours sincerely,
              Puneet Singh
              airtel presence (airtel Customer Service Team)
              bharti airtel limited
              [protected]@in.airtel.com
              Connect with us 24X7 and we will be happy to assist you with a swift resolution
              to your queries on all our products and services.




              [protected]Original Message[protected]
              From: ramesh.[protected]@yahoo.com
              To: [protected]@in.airtel.com
              Cc: [protected]@in.airtel.com
              Sent: 17/07/2013 11:04:52 AM
              Subject: Re: Notice Regarding Your Airtel Outstanding Dues

              Several time i contact to airtel regarding my bill and other issue but all the
              time they have given me wrong information.thats why i have not cleared my due
              amount.

              i have all the records (conversation with customer care) with me.

              ramesh srivastav
              [protected]





              From: Airtel Alert
              To: ramesh.[protected]@yahoo.com
              Sent: Tuesday, July 16, 2013 5:58 PM
              Subject: Notice Regarding Your Airtel Outstanding Dues

              Rajesh Kumar Sharma Chamber No L-20
              Tis Hazari Court New Delhi Delhi - 110054

              By registered post with acknowledgement due

              Legal notice under section 403, 405, 406, read with section 420 of the IPC.


              To ,


              Ramesh Srivastrava


              B-10-C Shivangi Kunj




              Block-B Road No-29


              Opp BG-1 Paschim Vihar
              New Delhi, 110063








              Ref No= Delhi Airtel/LetterR2/July'13/3624


              Dear Sir / Madam

              Sub: Non-receipt of payments for the post-paid cellular services account
              number: [protected],

              mobile number: [protected] of m/s. bharti airtel limited.

              Ref: Bill with reference for the above mentioned services, customer account
              number Under the instructions from

              my client m/s. bharti airtel limited, having its o ce and place of business at
              bharti airtel ltd. Plot No 16,Udyog

              Vihar, Phase 4,,Gurgaon, Haryana, 122015, India I am issuing this notice of
              demand for your immediate

              compliance and this legal notice of demand is with reference to the post-paid
              cellular services to mobile number

              of m/s. bharti airtel limited, subscribed to and availed
              This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
              Aug 14, 2020
              Complaint marked as Resolved 
              View replies

              AirTel — Fake Commitment

              I had airtel number and i lost my cell phone in Delhi Metro.
              I called in the customer care from my frinedns nimber which is an Post paid connectio0n first they started hanging up on me but later they told me that my SIM has been blocked and gave me complaint number and said every thing is done, Next day i call the customer care again and they say it has not been done and complaint number which i was give was no valid one and there was no record for my complaint.

              This is a simple case of fake commitment and customer negligence.

              Please look into it because f some one uses my SIM to do any unfrinedly activity then i will suffer.
              Reply

              AirTel — FAKE

              I received a voicemail on 27th of march of 2009.
              I had already checked the balance in my mobile.
              It was somewhere around 130 odd rupees.
              After finishing the call, when i checked it was brought down to 19 rupees.
              so, what do i do...
              Reply

              AirTel — Fake information

              Hello sir, i have recieved a message from T world nokia and my mobile number was win last lucky draw. After that i contact by mails. And send my passport's copy. Then they release the court order. I dont know is this true. And a agent came in delhi and called me. His name is desmond micky. They offer £5500 and two nokia phones. Is this true please help me sir
              Reply

              Bharti Airtel — REGARDING FALSE COMMITMENT OF CUSTOMER CARE

              Hi! My mobile no is [protected], I hd Rs 444 rental plan, as the companies diminished it's call rate, I asked AIRTEL customer care on 02 Oct to explain such plans.They manifested about Rs 249 plan ,also spoke that 10500 seconds free on LOCAL or STD. I hd emphasized on these free calls for STD & LOCAL . They hd iterated about Free 10500 sec CAN BE USED AS std & local.
              2 day on 04 Oct when I confirmed to cust/ care on 1820 Hrs ,she denied the free call on STD , when I was astounded she antagonized & behaved atrociously.She repeatedly told that I m telling lie. VERY VERY.....POOR customer care response.
              I m discontented with AIR TEL
              As i m AIRTEL old customer but very disappointed with it's service.
              Now pls tell me the procedure to terminate the connection.

              Shame on ur part.
              Reply

              Airtel — False commitments:Extra Billing

              Hi,

              I logged a complain in Airtel on 18th Sep 2009 and few more complaints for the saame issue after that and my last complainwas on 22nd Feb 2010. Everytime they commit that the issue will be resolved or you will get a call back from respective team but till date i havent received any. I am facing a network issue in my locality and same has been faced by different people useing same service provider in that locality. Its an well known locality of Pune but still they havent done anything to resolve the issue and if they have done they are not telling whta steps they have taken. and they add the chare of all the extra calls made due to this issue in the bill. when asked them they tell we cant give u wavier (discount) more than 100 or 150 Rs irrrespective of the extra charges customer is paying. So i Havent paid their bill since jan 2010 and their billing and demanded that the day my complain gets resolved i'll pay my whole bill in lumsum and their billing department also agreed on this.( unfortunately i dont have any proof for this) But then also the disconnected my calling services and now they are demanding that i'll have to pay whole amount to secure my number and they wont give any wavier for the extra billing for the calls which use to get disconnected due to their network issue. and on an avg we have to dial atleast 3-4 a number due to this issue. Kindly look into the maater and do the needful.

              Hoping for a quick and positive response.

              Thanks & Regards,
              Milind Mandviya
              [protected]
              Reply
              I fully agree with the above notes. i too am facing the same issue.
              Reply

              Airtel/Cellular Service provider — Fraud

              I have a Prepaid mobile connection from Airtel No.[protected]. I was cheated by Airtel twice.Following are the messages I got from them:-

              Thank you for choosing Health Alerts. You Will now receive update on Health Alerts. You have been charged Rs. 10 for 10 days.To Stop dial *646*942#.

              This was one message and I was charged Rs. 10.0n 13/8/2010. I did not subscribe to this service.

              Airtel talkies service will be renewed in next 2 days. You will be charged Rs.30 for 4 movies for 30 days. enjoy your favorite movies. To deactivate call 510100.

              This was another message and I was charged Rs. 30. 0n 06/8/2010. I did not subscribe to this service also.

              After arguments with the [protected]@airtell got the Rs. 10 refunded, but my call was charged Rs 1.50 for no fault of mine.

              I could not contact 50100 till today,even after trying hundred times.
              Can you penalise the company for such cheating and get me the money (Rs30) back along with Rs 1.50 charged for their own cheating system?

              Ther may be thousands of people beeing cheated without beeing noticed.
              Reply

              AirTel — About this fraud company airtel.

              Dear Sir/Madam,
              My mobile prepaid no. is [protected] of airtel. I swiched terrif normal to one paisa per second plan before one year for lifetime. But this fraud company airtel charged me Rs. 1.00 per call. I think several people of this country must being fraud by them.
              Please take strict actions against them.

              Best Regards
              Jitendra Kumar Chandrakar
              Kurud
              Distt.- Dhamtari (C.G.)
              Mo.- [protected]
              Reply

              Airtel Mobile — Regarding Fraud

              1st Telemarketing call me regarding postpaid (billing plans) plans and than wen i convince all his plan than second day one executive comes at my home and fill the form and take documents about verifications and he also take money Rs. 300/- as deposite....

              now the problems is that time he not allot a new mobile number he told next day i will give u sumdatas of numbers list...
              now its takes too much time above six days..still he not provide me any number wen i call in office they not pickup the phone and even not answering my calls.. so i want to fine on airtel company.....
              please help me and take action on airtel

              my self Mohit Shah

              Airtel Form No. 245651
              (provide by executive when he comes at my home for documents and Rs. 300/- taking dat tme he give dis form)




              My alternate contact numbers is [protected]
              Reply

              AirTel — fake commitment

              i had applied for airtel broadband connection.my desired plan was unlimited high speed internet, so the airtel sales man visited us and told to start with alpha 3gb plan(649 rs, 2mbps,3gb limited) and then after 10 days we will change ur plan to a plan which was 699 rs,2mbps ,unlimited internet. so after 10 days i called him ,after several attempts he replied that sir i am suffering from depression and im out of station.so then he suggested me to call to customer careand say that i want to cancel the plan since it is expensive so unaffordable. so i called and came to know that no such plan existed.
              customer care registerd my complain and came up with retention plans which were nowhere near by my requirements or committed by their salesman.
              i request for some kind of action to be taken....
              Reply
              Namaste Mr. Srivastava,

              We understand the inconvenience this may have caused to you; we will ensure to fix this at the earliest possible.

              For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Reply
              Namaste Mr. Srivastava,

              Further to our discussion dated 09 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

              We assure you that we are committed to resolving the issue to your satisfaction.

              For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Reply
              Namaste Mr. Srivastava,

              We would like to inform you that your concern listed 09 Aug.2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

              Regards
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Reply
              Helpful
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                K
                kumargourav360
                Aug 8, 2013
                Report
                Copy

                Address: Madhya Pradesh

                I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

                Serial No: [protected]

                Secret Pin: 9342*****05659

                My Mobile No: [protected]
                View replies
                Please provide as much information as possible...
                Reply
                Namaste Mr. Kumar,

                We would like to inform you that your concern listed 08 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                Regards
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  H
                  hemadhananjay
                  from Gurgaon, Haryana
                  Aug 8, 2013
                  Resolved
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                  Resolved

                  Address: Karnataka

                  my self is hema

                  On 30 july 2013 i have purchased the airtel 4G LTE wireless connection they provide me the wi-fi router and the sim card to me
                  after all verification done they told me to switch one the router but that router is not working, the signal is not showing up and
                  from that day to till now am calling to the customer care centre no body is helping me regarding this problem and i registered the compliant
                  too after two days i call to the customer care asking about the compliant they are telling the compliant has closed because they are not able to contact me but nobody has called regarding this please help me otherwise disconnect the number give my money back mu old compliant number is 52095984
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  View replies

                  AirTel — about connectivity

                  My mobile no:[protected] I am a lifetime customer from last two years. But from last fifteen days when ever i call on this number from idea cellular other than any airtel number I just get the response plz check the number.
                  Reply
                  my internet bdci H
                  Reply

                  AirTel — Call connectivity

                  My home town is in kerala. There the telephone code is 0479. Am working in Chennai. And my mobile number is [protected] which is Airtel. From this number i am not able to call any of the number starts with 0479 code, it gives the response as "All the line to this route is busy". If you try calling 25 times you will get once. But in real time, it wont even connect at all. And its not my number's problem. And its not the problem of destination number, because its not for one particular number, its all the number coming under that std code. The same problem persist for all the Airtel customers in TamilNadu. When trying those number from other operators, its working nicely. This problem i am facing from october 2007, in between i have given10 complaints through customer care. But those people don even understand what the problem is. Airtel provides the best mobile services in india, but it have the most worst customer care and back end people i have ever seen.
                  Reply
                  Namaste Hema,

                  Further to our discussion dated 08 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
                  Namaste Hema,

                  We would like to inform you that your concern listed 08 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                  Regards
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
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                    M
                    mughi022
                    from Gurgaon, Haryana
                    Aug 8, 2013
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                    Address: Delhi

                    HI my name is Mugdha , i have been using airtel since past many years , my number is [protected] and other number is [protected].

                    i got a call from a lady saying that she is calling from airtel , her number was [protected] , she is threatening to close my vodafone number because i do not have the info she requires , please check and revert ASAP . if this is the way you treat ur customer then this is amazing .

                    my vodafone and airtel number is a corporate plan , please ask that woman to behave herself and stop threatening me.

                    Proffered number for contact is : [protected]

                    if this continues i will be happy to surrender all my airtel numbers (my whole family uses airtel)

                    regards
                    View replies

                    Indecent Comments — Indecent Comments

                    Dear Sir,
                    We are living in Subzi Mandi, Roshanara Road Delhi. There are some unauthorized shops in residential area due to which this place has become meanceful. The shops are located near by Sant Nirankari Bhawan, Gali Khosla, Subzi Mandi.The workers working in these shops passes lewd comments on women and girls paasing through street.

                    Another problem which is unbearable is that most of them drink in the evening and keeps abusing loudly sitting in front of their shops. This is a residential area and minor kids, female stuff is worstly affected. These shop owners and their labour harms or try to dismantle the vehicles parked in the street as they have been parked in front of their shops.

                    They are creating nusience at such peaceful places. Is there no law and order in Delhi to close such shops. Why the general public is sufering. Thi is our ernest request that these shops should be shifted to some commercial area where their are no house nearby. if there are another alternative for this problem that is also welcome but kindly help us to keep this area clean of these dirty people.

                    Regards
                    Reply
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                      S
                      Sachin Khurana
                      Aug 8, 2013
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                      Address: Delhi

                      Hi,

                      I recently ported in 2 Idea numbers to airtel with 199 CUG plan. According to my plan, CUG numbers are unlimited free, however I have been charged on CUG numbers illegally. Customer care people of airtel says that primary number of both the number is not same, so I am being charged. Now this is something really insane, when i ported in the 2 numbers together with same documents and my company I card. If there is something called primary number, then it should have been same at their end as this is their problem and not mine. Please look in to the matter and revert me asap.

                      Mobile number: [protected] and [protected].

                      Thanks,
                      Dhwani Sharma
                      View replies

                      Airtel — insane charges

                      airtel is charging without any reason...i have recharged my mobile and the validity was til 11 november 2010...where as it had ended my session on 9th itself...hope airtel is having a 28 day month at november...
                      Reply
                      Namaste Mr. Sharma,

                      This is to inform you that your concern listed on 08 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      Airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Reply
                      Namaste Dhwani,

                      Further to our discussion dated 08 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                      We assure you that we are committed to resolving the issue to your satisfaction.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                      Regards
                      Sandeep Kumar
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Reply
                      Namaste Dhwani,

                      We would like to inform you that your concern listed 08 Aug.2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Reply
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                        G
                        Guest2013
                        from Chennai, Tamil Nadu
                        Aug 8, 2013
                        Resolved
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                        Resolved

                        Address: Tamil Nadu

                        I have recieved Msg from Airtel(AD-AIRMTA).
                        The Msg is "INTERNET: RC 125
                        using Airtel Money get 1.25GBData,
                        For more details dial *400#".

                        I have recharged for Rs.125 using Airtel Money.
                        oops!!!!!.

                        Recharge was successful with 125 Booster pack instead of GPRS 125 Pack.
                        Already I have 30p/min scheme and I dont need any further booster packs.

                        I have checked with Airtel website and found this offer only available for ASSAM.

                        I am in the Tamilnadu/Chennai Circle.
                        Then Why Airtel sent this offer msg to me.


                        Rs.125 loss for me because of airtel.
                        good bye airtel
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        View replies
                        Namaste,

                        This is to inform you that your concern listed on 08 August 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

                        We assure you that we are committed to resolving the issue to your satisfaction

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        Airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Reply
                        Namaste,

                        We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

                        We assure you that we are committed to resolving the issue to your satisfaction.

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Reply
                        Nice goood whark
                        Reply
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                          V
                          vermapulkit7
                          from Delhi, Delhi
                          Aug 8, 2013
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                          Address: Haryana

                          We got the Airtel broadband connection installed at our office(Number[protected]. Since, the installation, network has been irregular because of which our business is at loss. Ours is an e-commerce business where you may understand the importance of internet connection, but Airtel has been worst service provider in terms of the network and customer service.

                          I made innumerable complaints at Airte customer care, face ill-mannered staff; finally approached Nodal Office, yet no permanent solution till date.

                          Request you to kindly look into the matter and try to resolve the issue at the earliest. Even now, if this will not be rectified, I would have to claim the losses that I have incurred till date because of the poorest service.

                          Rgds,
                          Pulkit
                          View replies

                          AirTel — No Network for AIRTEL

                          using Airtel number since4-5 years...
                          Airtel Signals are very very very weak...
                          Reply
                          Dear Sir,

                          I have been with Airtel since the day it was launched in the country. We had bought about totally 10 connections from Airtel. We paid a premium amount for each new nnumber that we purchased.

                          We were very paitent with Airtel and their services in the past though they made several mistakes. But now it has becomes a real pain to be with Airtel and their services. The customer care executives have gone worse services are deteriorating where the executives do not know how to behave or talk to customers. The customers are taken for granted. It is really pathetic to know that this is what a customers get inreturn to the loyalty towards the company.

                          I have made several complaints for no network in my office past two years. Even I have visited your head office in Malad as well as in Penninsula Chambers but it has been of no help. Just the same old stories and assurence given by the company that our problem will be solved.

                          Its a suggestion people Every company gives you a chance to make complaint but very few make up to the complaints that are made. But AIRTEL is not at all professional . I hope the complaint I have made does make some kind of change to peoples lives who are troubled..
                          Reply

                          Bharti Airtel — Networking

                          Unable to communicate while in office chamber either to connect somebody or attending a call.
                          Despite our repeated reminder Airtel authority is not attending to our complaints
                          Reply

                          AirTel — no airtel network

                          hi i have just shifted to another location and my new house in on the ground floor of the apartmnet slighlty on the basement.So due to this i dnt get any airtel tower and so network is there. Can u please provide me with a solution of this problem, means what should i do in order to get airtel network in the house .
                          Reply

                          Bharti Airtel — AIRTEL NETWORK

                          Bharti Airtel Mobile Service is going from poor to bad to worse
                          i have been complaining from almost 4-5 months that i am getting no network at home
                          they kept on giving complain no but work done yet

                          it sucks

                          complain no : [protected],[protected]
                          Reply
                          hello sir,
                          am a student in sri

                          lakshmi narayana institute of medical sciences, pondicherry. there is no proper network coverage in area called oosudu lake.so many students trying to change their network from airtel to other. so plz try to arange one tower in oosudu lake. this might be a chance to get more consumers. thanking you
                          Reply

                          Airtel Broadband internet services — Bad Service Provider

                          I request for shifting of my internet service from my one rental house to another on 15th oct. But from that day to today i am continuously cheated by the customer care and there technical service provider


                          They ask me for 48hrs time when i call everyday and the manner of the engineers of this company is too much stupid.

                          Ultimately i am disconnecting my airtel services.
                          Reply

                          AirTel — NO NETWORK

                          AM FACING NETWORK PROBLEM IN HEJAMADY NEAR PADUBIDRI WHERE I AM RESIDING AND AT NANDIKOOR WHERE MY WORK PLACE PLEASE SOLVE MY PROBLEM

                          I HAVE COMPLAINED SO MANY TIMES BEFORE BUT STILL NOT GETTIN NETWORK


                          DO THE NEEDFUL AS QUICK AS POSSIBLE
                          [protected]
                          THANKING YOU
                          Reply

                          Bharti Airtel — NO NETWORK

                          SIR,

                          THERE IS NO NETWORK OF AIRTEL AT NAI SARAK, CHANDNI CHOWK, DELHI.
                          ITS BEING A LARGE COMMERCIAL AREA AND THERE IS NO COVERAGE.
                          SINCE YOU HAVE LICENSE OF ALL THE CIRCLE IN INDIA THEN WHY YOUR NETWORK DOESN'T COME IN SUCH AN AREA.

                          PLEASE TRY AND GET THE PROBLEM SOLVED AS SOON AS POSSIBLE.
                          Reply

                          AirTel — deactivate my airtel broadband

                          this is to inform you that i am leaving kolkata and i am transffering to ahmedabad.so i want to deactivate my airtel broadband service.
                          Reply
                          due to transfer from kolkata
                          Reply

                          AirTel — Broadband Network

                          Hi I have recently subscribed for Airtel Internet Datacard which promised of 256kbps at the rent of Rs. 999 p.m. from January 2010.
                          Right from the first day I have not been receiving more than 20-25 kbps. Inspite of repeated complaints and docket numbers[protected] ,[protected] there hasn't been much promising progress from Airtel's side. I would like to take stringent action against the false proclamations of Airtel.
                          I have decided not to pay the outstanding bill for the obvious lack of network, for which they were very prompt in disconnecting.
                          I remain hugely disappointed and I expect a prompt action on this.
                          Failing which I would like to you to assist me in filing a legal case against the aforementioned.
                          Regards
                          Sandesh
                          Reply
                          to airtel compny
                          sub; tower problem [network problem]
                          i have request to your airtel network problem in our village for letter 6 months but your compny can not salve problem so you can solve this problem only five days otherwise i am suicide your airtel tower i have jump
                          to:-jakhwada
                          ta:-viramgam
                          dist:- ahmedabad
                          pin code;- 382150
                          your faithfully
                          suryadipsinh rajput
                          Reply

                          Bharti Airtel — Network Complaints

                          I had a network issue related to the coverage at my current residential address in the month of July'09. They'd asked me to give 3 months time as there is a problem at the current location and it would take atleast 3 months to erect a new site at that place. I've been patiently hearing all the C&B stories given by the call center and the Airtel Lobby till time. In the mean while i'm slowly building the case history for an evidence for their service deficiet. I have 2 post paid connections under my name and 2 prepaid connections at the same building and i had taken a Vodafone connection to build a alternate for a churn at worst time. Vodafone service is very good and excellent at the current location. Infact, Tata Indicom has a similar problem at that location which was rectified within a week.
                          This location is Anjaneya Nagar, Moosapet, Hyderabad.
                          Joke of the Year: There is a cell tower next to 100 mts of my residence which doesn't add any value.

                          Hope the problem will be solved atleast after seeing this complaint.
                          Reply
                          Dear Customer,

                          This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
                          Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
                          We assure you that we are committed to resolving the issue to your satisfaction.

                          Regards,
                          Vinay Chugh
                          Airtel Customer Service Team
                          Reply

                          Bharti Airtel Broadband — no service

                          Hello,

                          This is to inform you that i booked for a AIRTEL broadband connection on 10th of june 2010 for my residence and i was told by the person who booked the connection that i would be installed in three days . When i asked for the mode of payment to book the connection Mr. Vishal who was here to book the connection told me that it would be processed faster if i make the payments in CASH rather by cheque . Well as far i know the mode of payment hardly affects the process time for connection. After two days of booking the connection a gave a call to Mr. Vishal to know the status of connection as i did not recieved any acknowledgement from the technical department he said that it is in process and would take time. He even said that if we cant wait then we can stop the cheque payment. I waited for another two days and gave him call he stopped picking up my calls and when he recieved the call on being asked for the reason of delay the said that we are running short of wire and due to rush of work we cant draw the line at present and even asked we wait for a week atleast and if we are not satisfied we can ask the bank to stop the cheque payment, and suggested me to get in touch other telecomm operators for the internet services. Its 17th june today i have yet recieved any service or updates from your end infact i have been recieving unsatisfactory and humiliating answers from Mr.Vishal . I feel sorry to say but this kind of service was not expected from one of the leading telecomm company in India.

                          I am including my residence address for which i booked the Broadband connection. I hope you would look it into this matter and would give me a satisfatory service and justice. I am even proving you with the contact number of Mr. Vishal +91-[protected], who is a employee of your esteemed organisation.

                          Regards,
                          ABHIJEET SHUKLA
                          PHONE= +91-[protected],
                          Reply
                          call list
                          Reply
                          Hi,

                          I'm staying in Navi Mumbai and I'm facing serious issues due to improper signal strength in my residential and working area. Please help me for the same. I've registered complaints for the same many a times but still I'm facing the same.

                          Kindly take consideration of same and help me.

                          Faithfully,
                          Jitendra Goswami
                          [protected]
                          Reply

                          Bharti Airtel — landline & broadband connection

                          Dear sir , I m vivek singh its regarding fixedline [protected] & [protected] by Airtel provider. last 6 month im not able to use me land line connection but every in m making payment.....every time they used to say ...this is the last time .....you will not face any problem after this payment..

                          so,, what should i do with this ...kindly give me proper feedback.
                          Reply

                          Bharti Airtel — No Service

                          A. Since 2 months no service, still i am ending up paying money.

                          B. If you want to cancel the account they keep you waiting and no response.

                          C. Keep troubling you with SMS.
                          Reply

                          Bharti Airtel Broadband — Sudden deactivation of Fixed line and broadband

                          Hi,
                          I wish to inform you that after so much of trouble, my connection was installed and activated on 25th August, 2011(after 2 and half months of wait). My AIRTEL number is[protected] and my DSL a/c number is 16637387. I applied for the airtel connection on 5th June, 2011 and my cheque was encashed on 11th June, 2011.

                          But my problems were not over. I got a bill dated 31st August for the period of 13th August to 25th August, 2011 in which I was charged 453 rupees usage(while my connection was barely installed and activated on 25th August, 2011). Anyways, as I had paid cheque of Rs 999 favoring Bharti Airtel Limited(Cheque No: 199152 drawn on HDFC Bank, Kasturba Rd, Bangalore) which was encashed on 11th June, I had 500 Rs of credit balance in my account.

                          This was barely the start of the issue. Suddenly on 10th September, 2011 my landline + ADSL connection got deactivated due to some unknown issue. I lodged a complaint on 11th September, 2011(Service Req# 3872678 ) which got closed on 19th September, 2011 without any effect. I have called and complained to customer care number numerous times to no effect. Every time the customer care people are saying that it is a backend issue and will get sorted out while there has been no communication from backend/ NOC department at all. I am appalled by the pathetic service and no customer empathy of Airtel. I am not sure how long will I have to run from door to door to get minimal service from such a reputed MNC called Bharti Airtel.

                          After the previous complaint was closed, I raised a new complaint on Monday, 20th September itself. My current complaint number is 4313838. Till now I have not heard at all about this.

                          My contact number is [protected].

                          Thanks,
                          Pranab.
                          Reply

                          Airtel — airtel no network

                          airtel network me probalm h baar baar aata jata h or net speed etni kam h ki page open hi nahi hota h
                          Reply
                          Namaste Pulkit,

                          Further to our discussion dated 08 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                          We assure you that we are committed to resolving the issue to your satisfaction.

                          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                          Regards
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Reply
                          Namaste Pulkit,

                          We would like to inform you that your concern listed 08 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Reply
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                            P
                            perso34
                            from Marathahalli, Karnataka
                            Aug 8, 2013
                            Resolved
                            Report
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                            Resolved

                            Address: Karnataka

                            Hi,
                            I raised a request to disconnect my airtel Broadband connection since for every 3 to 4 months they are increasing the prices as 100/- every time.After arose a request i took another network datacard. But they asked to retain the connection with first amount itself. Even myself also dont want to disconnect airtel broadband. But they are increasing the prices making burdon to me. But i already took another connection for 3 months cost. So i asked i can't pay bill for 3 months, since already i have another network. so they said there is another option for 3 months free waiver with 2GB limited data. But i said i can't pay bill for 3 months. so they accepted for that. But now i got a bill saying 568/- need to pay. Please check this and let me know how can i proceed. The request id to disconnect is 35218204. my landline number is [protected]. and my mobile no. is [protected].

                            thanks and regards,
                            Kamaraj.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            View replies

                            AirTel — about subscription

                            I have not subscribe any cricket pack but u have been charged me so many times..One day I have complained u and u also unsubscribe this..But the problem have appeared again..I want to unsubscribe this immediately...Why I m charging without any reason?...
                            I[censored] unsubscribe this I will not use your network...
                            Reply

                            Airtel Broadband — DISCONNECT BROADBAND

                            SIR
                            I NAMAN MISHRA FROM A 96 BETA 1, RECENTLY I HAVE TAKEN BROAD BAND CONNECTION FROM YOUR COMPANY ENJOY THE UNLIMITED SURFING FACILITY AND ALSO DOWNLOADED MANY THINGS BUT AS WE ARE STUDENTS OUR EXAMS ARE NEAR SO WE ARE WANT TO DISCONNECT YOUR BROADBAND.

                            SO KINDLY ACCEPT OUR REQUEST THANKYOU .
                            Reply

                            Airtel Broadband — airtel company not disconnecting the number

                            i submitted an application to disconnect my airtel number.they accepted it and after a few days they started calling me that they wont disconnect the number and they started speaking rudely.its been three months now they have not disconnected the number.they are giving me a very hard time as they are just generating high amount of bills unneccesarilly. what should i do.?
                            Reply
                            Dear Sir / Madam,

                            This is to inform you that myself Manjari Mahajan..I had a airtel broadband connection..And on last month on 6 july 09, i clear all my previous balance and wanted to disconnect this service and i have the cancellation receipt with me i.e no is 243884.I really get harassed from your calls.i am a working girl and your customer care executives daily call on my no and tell to pay the bill.what a bull service you have.And on last weak at around 9 p.m i receive a caal from you people that mam your bill is pending please pay it...One of your executive name Nitin Gupta had a talk with me, firstly i want to clear this is not the time to call anybody but airtel people may be they lost somewhere and didnt see the time...he told me that your bill is pending i told him i have already pay thebill and disconnected the net.den he told me mam your balance is 100 rs. i said sorry i dont even pay a single peny to you.And stop giving calls to me.And i wait for 2 days for the confirmation from him.he gave me a number also [protected]...Now Its Heights...You people really harrass the customers...

                            Just resolve dis otherwise i forwarded this complaint to consumer court...Because i have all the receipts...

                            I really had a very bad experisence of airtel


                            Manjari Mahajan...
                            Reply

                            3 free — 3 free

                            I can see we are not the only subscribers wondering why you would offer gifts and then make it difficult to retrieve them.....you may be loosing some of your subscribers with this tactic. Maybe you need to have your marketing group think of something more effective.
                            Frustrated Consumer
                            Reply
                            Hi,

                            My self, Syed Sarfaraz Ahmed had taken board band to our office in Sahakar Nagar, I would like to disconnet the board band . Pl do the need full.

                            Regards,
                            Syed Sarfaraz Ahmed.
                            [protected].
                            Reply

                            Airtel — related to disconnection of broadband connection

                            i had made the request for disconnection 4 months before by calling on121 and i had also submited all the accessories of broadfone in the airtel headoffice ofairtel whch is at IT park Chd . We didnt even used this coonection for even a single minute from last three months and other thing is that the company personss disturbed me a lot by calling again and again by saying that yoyur dues are not clear .We are already shifted from that place where we were used that connection now i m going to file a case against the company if no action is taken beacause i file a request so many times for disconnectionbutwe get always an negative response and all the times the company peson said that your connection is discconection and you are free but after some time they agin start callinf for bills i m so frustrated............................
                            Reply

                            AirTel — disconnect of broad band

                            respected sir,
                            I beg to say that i am sonali choubey from 185-2c saket nagar,bhopal.i want to disconnect of broadband a/c no14752910.
                            so plz urgently disconnect my net connection.
                            THANK YOU
                            Reply

                            AirTel — disconnect

                            on 17 march i have requested for disconnect of my tel no 43085233 but co call center don't want to listen till date
                            Reply

                            AirTel — request to discontinue the subscription

                            Dear Sir,

                            I am having subscribed for Y!Zone on my Airtel connection bearing number [protected] for this I am being charged @Rs.10/- for a weak. I am not using this service.Therefore, I want to discontinue this subscription . Please unsubscribe for me .

                            Thanks.

                            yours

                            G.D.Sharma
                            Reply
                            Namaste Kamaraj,

                            This is to inform you that your concern listed on 08 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                            For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            Airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Reply
                            Namaste Kamaraj,

                            Further to our discussion dated 08 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                            We assure you that we are committed to resolving the issue to your satisfaction.

                            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                            Regards
                            Sandeep Kumar
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Reply
                            Namaste Kamaraj,

                            We would like to inform you that your concern listed 08 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Reply
                            Hi,
                            I raised a request to disconnect my airtel Broadband connection since for every 3 to 4 months they are increasing the prices as 100/- every time.After arose a request i took another network datacard. But they asked to retain the connection with first montly rental plan itself. Even myself also dont want to disconnect airtel broadband. But they are increasing the prices making burdon to me. But i already took another connection for 3 months cost. So i asked i can&#039;t pay bill for 3 months, since already i have another network. so they said there is another option for 3 months free waiver with 2GB limited data. But i said i can&#039;t pay bill for 3 months. so they accepted for that. Last month i got a bill saying 568/- need to pay. By raising a complaint they waived it and asked me to send a mail to waive the bill, since there is a system problem to waive. So this month i got a bill of amount 448/-. So i send a mail a week before. But still the amount doesn&#039;t waived. Please check this and let me know how can i proceed. The request id to disconnect is 35218204. my landline number is [protected]. and my mobile no. is [protected].

                            thanks and regards,
                            Kamaraj.
                            Reply
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                              S
                              sridharamurthy1978
                              from Mumbai, Maharashtra
                              Aug 7, 2013
                              Report
                              Copy

                              Address: Andhra Pradesh

                              Sir am an airtel money retailer.....on 2nd of august i have been transfered rupees700 to my airtel money account with mobile no [protected] using internet banking......
                              the same has been credited frm my a/c but nt added to my airtel money...already i mailed to airtel people on 3rd but til now amt nt received back....plz clarify
                              View replies

                              AirTel — amount

                              Dear ,
                              Sub: complaint

                              This is kamal Pawar

                              I have a complant to be register. last week I have faced a problem I
                              have done a online recharge of amount rs 300 in revert I have got
                              amount of somewere around 139.00
                              I have called in customer care regarding this it was actually on last
                              Friday between 10.00pm to 11.00pm ihave called the customer care I
                              have spoken around 4-5 people wich include pradeep, kuldeep, ajay
                              sudhir nobody have given me the correct information either they put me
                              on hold of 4-5 min or they cut the call. few of them pick up the calls
                              but no response from other side. Finally I spoke to amit bara he told
                              me that as I am holding lifetime plan of 1rs local call I will get my
                              processing fees back within 96hrs.
                              Next day spoke one other executive he told me that amount will be
                              credited within 48hrs
                              Then next day evening I again call the customer care same nobody
                              responding hold hold and hold or jus cut the call. Finally I spoke
                              with sudhir chandan he told me that the amount will be credited within
                              1 week. i have called after one week an spoken to ankit rastogi
                              he told me that amount will be credited by 14feb if not contact me. its not yet cerdited. i have tried to contact the cutomer care but i think my number is blocked no i am not able to speak with executive.
                              I don't know what the hell is going on nobody is giving me
                              the right information can some one please help me out.

                              waiting for reply
                              kamal
                              Reply

                              AirTel — about money

                              sir,
                              i am akhilesh kumar bind. i got the message from airtel service that i am winner and got the $2500 .but till now this money was not provide by the company. who is the responsible person pls give the mail.




                              thanks regards
                              akhilesh kumar
                              Reply
                              call ditels
                              Reply

                              Airtel — reverted amount was not credited

                              Dear sir
                              As per your letter dt 23.08.2011.The reverted amount was not credited till date to my account.Pl take immetiate action and to the need ful in this reg..

                              SBI ref No.IG 63816482

                              Regards

                              N.S.Ekambaram

                              HP [protected]
                              Reply
                              Namaste Mr. Murthy,

                              This is to inform you that your concern listed on 07 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                              Regards
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Reply
                              Namaste Mr. Murthy,

                              We would like to inform you that your concern listed 07 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                              Regards
                              Saurav Ahlawat
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Reply
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                                B
                                biju mj
                                Aug 7, 2013
                                Resolved
                                Report
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                                Resolved

                                Address: Kerala

                                Respected sir,
                                My name is Biju joseph. I am a airtel prepaid mobile customer. My mobile no: is [protected]. I am staying in dubai now. I recharged the airtel sim on 27.07. 2013 with rs 70 full talk time. Balance was rs 113 after recharge. Then i sent 01 one page sms to one kerala number on 01.08. 2013. I checked my balance after sent mesage. My balance is rs 01 only on that time. ie, rs 112 deducted for 01 one page sms. Sms actual rate is rs 25 only. I not activated any value added services in this connection. So please check the problem and add the deducted balance in my connection.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                View replies

                                Airtel Prepaid — EXTRA GPRS RENTAL DEDUCTED

                                Dear Sir,
                                I am regularly using GPRS from my AIRTEL Pre paid No. [protected]. This month the rental Rs. 249/- was deducted on 11.02.2008 instead of the usual deduction date in the forth week of the month. Then again on 18.02.2008 the rental of Rs. 249.00 was deducted. When I contacted the Customer Care on 18.02.2008 they admitted that due to some technical error the rental was deducted on 11.02.2008 which shall be refunded back to my account within 24 hours. but it was not done. I again called up on 19.02.2008 and was again promised to get the amount refunded within 24 hours but in vain. On 20.02.2008 when I rang up at 10.45 a.m. I was told that on 19.02.2008 as I rang up at 11.45 and 24 hours has not passed and as such my he didn't listened to me and said to wait for 24 hours and then contact. I accepted and waited and then rang up at 12.15 p.m. and had to repeat my complain once to the Customer Care Executive and then to the Senoir (Mr. Virendra). Mr. Virendra said he shall personally see and requested me to wait for another 24 hours. I waited but no result. I again rang up on 21.02.2008 at 12.30 p.m. and what I experienced is shocking the Customer Care Executive behaved very rudely with me. He was not in position to listen to me and when I requested him to transfer the line to his Serior he even didn't wanted to do so. After requesting a lot he transfer and his Senior again requested me to wait for another 24 hours. I am waiting still and lets see if I get it or not.
                                But what has schoked me most is the behaviour of Customer Care Executive today.
                                Reply

                                AirTel — deduction balance

                                Sub : COMPLAINT ABOUT MONET DEDUCTION
                                R/Sir,

                                The details regarding the user are as follows:
                                Name : YOGESH BELDAR
                                Cell NO: [protected]
                                NETWORK :BHARTI AIRTEL

                                WE ARE ACTIVE THE HINDU SMART ALLERT IN THE MONTH JAN2008.BAU I AM NOT SATISFIED IN

                                THE SERVICE.SO, IAM ASKING OUR CUSTOMER CARE EXECATIVE THE PROCEDURE ABOUT DEACTIVATION OF

                                HINDU SMART ALERT.BUT THEY ARE NOT GIVE SATISFIED ANSWER.AFTER BARGING FOR SERVICE.IN 16TH

                                JAN 2008.WE ARE RECEIVED THE AIRTEL OFFICE PHONE ABOUT DEACTIVATION OF HINDU SMART

                                ALLERTS.HE ASKED ME OUR SERVICE IS DEACTIVATED.SO, YOU WILL BE RELAXED.BUT, MY MONEY DEDUCTION

                                IS ON.MY RS.100.00(IN ONE HUNDRED ONLY)DEDUCT IN MY ACCOUNT.WHY MAY MONEY ARE DEDUCTED.
                                PLEASE REFOUND MY MONEY AS EARLY AS POSSIBLE.IF ANY QUIRIES PLEASE CONTACT ME

                                ARRGENTLY.

                                OUR CUSTOMER
                                MR.YOGESH BELDAR
                                DHULIA
                                Reply
                                A request for disconnecting my post paid mobile no. [protected] was submitted in Sector 37 branch Chandigarh on 1st december, 2007. The last and final payment of Rs.825/- was made on 2nd December, 2007. I was promised for an early action within 2-3 days for my disconnection which would be conveyed to me at my alternate mobile no. [protected]. I did not receive any confirmation of disconnection rather a bill was raised. I had to approach the Sector 37 branch requesting the officials to do the needful. I was conveyed that there was zero balance due from my account and I need not worry to pay the bill. A bill amounting to Rs. 115 has again been raised against my name. I am confused about the working of your prestigious company. Moreover the promised confirmation on my alternate number is yet to be received. Is there no other way to keep a record of disconnected number confirming the consumer about his job being done. Kindly confirm my disconnection and cancel the pending account standing against my name. Hoping for an early response
                                Reply

                                AirTel — gprs rental

                                gprs rentel cut twice in a month
                                Reply
                                deduction balance

                                sub----complaint about money deduction

                                Dear sir/madam,

                                the detail regarding users as follows.

                                Name---- laxmidhar bariki
                                mob no [protected]
                                network Airtel

                                In my cell was active HINDU SMART ALLERT on 14th june 2008
                                deducted Rs21.00 on my account . I want deactive or cancel thish allert.So iI request to you kindly do as possible quickly deactive .further any quary to contact meon my ceel no. [protected]
                                yours
                                faith fully
                                laxmidhar bariki
                                Reply

                                AirTel — regarding prepaid balance

                                sir,
                                my mb no is [protected] my a to a balance was about 1100 in july 2008 but after failure of your system in july it becomes zero from last two months i dont get any response from consumer care ex. or from local cust. care centre.
                                Reply
                                Pls solve my problem.
                                I bought a top up card of Rs.20/- 2 days before
                                bt yet i m not getting the balance it shows that the card is in pending state.
                                I have tried a lot, much more complaints i had given by sending SMS & also by speaking directly to coustmour care executive, bt no any action had taken
                                to solve my problem.
                                Now i dont have the money.
                                pls take care of the common people like me.
                                my mobile no:- [protected]
                                Reply

                                Airtel Prepaid — about balance

                                I feel very difficulties with airtel prepaid connection.my mobile number is [protected].I think airtel is the worst company in the field of telecom service.airtel cut 50/rs from my mobile at least five times without any reason.and when we call on121 we cannot get solve of our problem.please solve my problem and if airtel company is honest please return my balance as soon as possible
                                Reply

                                Airtel Prepaid — deduction in balance

                                sir
                                i suffered many time about this deduction system.whenever my balance goes up from certain limit, i obsered that there is deduction.and i didnt get much support from customer care also.they either try to avoid us or will say something wait for 12 or 24 or 48 hours.i am affraud about this...please do somethinng who ever got this msg, if you can do anything, otherwise i have to approach cunsomer forum...
                                Reply

                                Airtel — Amount deducted for GPRS Rental

                                Dear Sir,

                                I have activated GPRS in my mobile no [protected]. For GPRS amount is regulary deducted 30 peise/1KB. After that GPRS rental deducted from my balance of Rs.249/-.

                                Myphone is not connected to Coustomer care. How can it solve.
                                Reply
                                For the past days i have deducted amount from my mobile ie Rs. 10.00 my mobile number is [protected]. i want this subscription to be deactivated soon.
                                Reply

                                Airtel — Abnormal deduction in Prepaid balance

                                HI

                                I had rechagred my mobile for 222 STD pack which gives me talktime of 333 and also recharged for 1Re STD packk. For the past 1 week i am noticing that even if i make a call for 15 minutes amount deducted is double.
                                sometimes the logic to deduct is more than 40 Rs. difference.

                                what to do
                                Reply
                                Dear Sir/ Madam

                                I have received messages from 64611015 around 8 or 9 times (out of these 5 messages are still saved in my inbox); that 'You have been renewed for (Fusion Lounge, Animation) subscription service on Airtel WAP. You have been charged Rs 15.'
                                I want to make it clear that I never subscribed this service. Please deactivate my subscription on this no. [protected] and please check my account and reverse the charges illegally deducted from my account.
                                My phone is not connected to Customer care. Whenever I try to make a complaint my phone failed to connect your Customer care executive. How can it be solve. I am really discouraged by Airtel Customer Care Service. If the illegal deduction will not be refunded in next three days, then I will file a complaint in consumer forum and also go to media.

                                With Regards
                                Surender Paul
                                Mobile No.[protected]
                                Reply

                                Airtel Prepaid — About the Balance

                                On my Airtel prepaid the balance are dedecate automatically.
                                Reply

                                AirTel — Deduction of Prepaid balance

                                I was just surfing the net. Suddenly a pop-up came out and i just entered my phone noso as to download wallpapers. Then I also entered the verification code. But then my prepaid balancegot deducted a 20-20 Rs. very frequently. Then airtel costumer care tells me to go to the website and unsubscribe it, but there's no option for that. Please help me. My no. is [protected]. Thank you
                                Reply

                                Airtel Prepaid — deduction in my balance

                                I recharge my airtel prepaid no.[protected] on[protected] for 24 rs in your sceme 24rs to 24 rs in that main balance 19.76rs will we get but after 24hrs my balance is 9.42rs. without any company will be deducted my a/c balance. customer care does not take any decision on this matter. so, please take decision and return my balance imediately.
                                Reply

                                Airtel Prepaid — Deduction of my balance

                                Respected sir/madam,
                                My phone number is [protected]. i had activated weekly net on phone service on my phone. which run for 2 weeks. Company charge me Rs. 35 for 1st week, rs. 35 for 2nd week. the company charge me rs. 35 . when i call the customer care they told me that they deduct the rs. 35 as the charges of net on phone per day scheme. but i had activated only weekly scheme. and also the net on phone per day scheme is already closed by the company, then how could they charge me for that scheme which i had not activated. customer care told me that he forworded my complaint to the boss on date(10.07.2009) and i will get the solution within 48 hrs. but till date (17.07.2009) i got no solution from company side. plz do needful

                                DEEPAK KUMAR
                                Reply
                                On 24th night my balance was 10rs. and on 25th morning after i got up the balance is 0.14 paise. My balance was cut without prior information. This is the second time it is happening. Ur customer care people do not do anything about this issue..

                                Also, airtel live gets activated on its own, without our concent...
                                Reply
                                My available balance is deducted automatically.
                                I am not register for any cricket score or any song (dialler or caller tone)
                                please do needful


                                suhas
                                Reply
                                please give me the call details of [protected] of last two months
                                Reply

                                Airtel Prepaid — regarding gprs

                                Respected sir/madam,
                                I am using my airtel no. [protected] from last six years. I ocasssionally use net by my mobile through mobile office scheme charging Rs./- 10 per day. I can deactivate this scheme when I dont need it. But from from few months whenever I deactivate this scheme Airtel prepaid automatically activate another scheme o[censored]sing internet everytime without my concern.I am unable to deactivate the second scheme And whenever I tried to contact their customer care to deactivate this second scheme they are not recieving my call. They have deducted my much balance many times by this second scheme.Please help me to get rid of this.
                                Reply
                                this bloody airtel prepaid walas ( n suckers) do not response
                                Reply

                                AirTel — My prepaid balance deduct

                                Dear Sir/ Madam,

                                i m customer of Airtel prepaid. From some days , i m receiving an sms from 543216 (airtel) for chating on moblie, and charged Rs. 10/- from my balance and today he carged Rs. 20/- from my balance. but i dont want this service, when before some days, i was trying to stom this service but no any action from Airtel....

                                so, plz stop this msgs and like this service on my mobile or no.
                                plz give me my balance as soon as...

                                Thanx
                                Naresh
                                Reply

                                Airtel Prepaid — DEDUCTION

                                I have Airtel prepaid connection No. [protected]. On 15.12.09 at around 0840hrs while I was browsing NOKIA Ringtone I received a message that a sum of Rs.40 has been deducted from my account for T-20 Cricket Service.I am surprised how a third party without my consent can deduct amount from my account. For this I again and again consulted Customer Care but they did not gave the satisfactory answer and passed the line to Manager. But both the time manager did not lift his phone and the line was subsequently disconnected. For this I wasted one hour trying to contact Airtel customer care but the service was made unavailable lateron.
                                Reply

                                Airtel Prepaid — amount deductions without informations

                                sir,
                                today ten rupees detuctions without my permission and without informations
                                actually i am not dialled any number kindly check and revert my amount
                                Reply
                                sir,
                                i have in airtel prepaid used today suddenly ten rupees deductted without any
                                informations kindly follow my mobile no is[protected] pl follow and revert my amount
                                thanking you
                                Reply

                                Airtel-Prepaid — deduction

                                Hi Sir,

                                Mob No: [protected]
                                Last week it is noticed that Rs 10 has been deducted from my account as the friends chat fee, after complaining with customer support it was de activated. Today again I have noticed tht certain amount is deducted from the balance amount.Also I am getting cricket score alerts which i have not enabled in my set.
                                kindly do the needful to avoid these type of deductions.

                                Mathews
                                Reply
                                hi my mobile no. [protected], it was afternoon and i was sleeping and after getting up when i checked my mobile der was a reduction of 30rs with a msg tht ur hello tune has been activated although i hvnt used my cell in whole day . And when i m dialing customer care a msg is coming at the time of transfering call to helpline tht " plz msg airtel to 121 for balance n inquiry" n call is disconected..
                                Reply

                                Airtel Prepaid — Balance Deductions

                                Dear Sir,

                                My service provider (Airtel) deducted Rs. 30/- on 20th Dec. 09. And gives me reasons thay I have downloaded Java games that I havn't. And again they deducted more than Rs. 80/- on 23rd Dec. 09 without any reasons after making calls to customer care they are not giving me any reasons and without completing my views they putdown my calls and barred my no. to make any call to them again regarding such issue. I want refund all these balances.

                                Regards,
                                Ajay Kumar
                                Reply
                                hello there,

                                im nandhini .. i m a airtel prepaid customer... recently on 24 dec 2009 my balance has been detucted .. just want to know for what service my balance has been detucted...

                                regards
                                nandhini
                                Reply
                                They did that to me too...its like taking money from our pocket without our consent, i strongly condemn this and i didnt expect such indisicpline from a well establised concern like airtel.
                                Reply
                                some one miss behave in airtel no.[protected], Please i want to know that person, and his address send in my email id address, thank's u
                                Reply

                                Airtel Prepaid — related to balance

                                Hi,

                                I have recharcge a rs27 in my mob.no.[protected] on dated 06/01/10 as per displayed company message.as par company message in recharge of rs27 they were provide a balance of rs24 after 24hr.but they are not provide the balance.after complaint they are not provide me balance.
                                Reply

                                Airtel — Deductions on prepaid lines

                                Though i have not subscribed for the AirTel Tunes and other services, the company has automatically subscribed me and deducted money on two occasions. After requesting to cancel all such services, no refund is made. I think AirTel is resorting to this method to compensate for their loss due to the competition and low tariff.

                                Is there a possibility that they will listen to the consumers and do business ethically?
                                Reply

                                AirTel — balance deducted from prepaid

                                Dear Sir,

                                This is to inform you that, i myself Mr. UMESH REDKAR having a prepaid card bearing mobile nos,. [protected], further, i like to mention that i have not activated any services on my prepaid card, then also my balance is been deducted from the prepaid card.

                                Kindly look into the matter and immediately terminated all sms services from my prepaid card mention above and also give us the credit to my card deducted for services activated.
                                Reply
                                I am dis agree with the airtel because airtel start callertune automatically on my mobile before 3 days and they charged Rs.15 + 30.After this I call to the customer care but care is always busy, network problems everything is in airtel So i hope u will read this and help me to give me my balance
                                Reply

                                AirTel — deductions

                                dear sir .. this is anji reddy resident of hyderabad .. i was using airtel connection with mobile number [protected] since 2006 ... on 10 may i got sms saying to submit my documents again for reconnection and disconnected network ... when i wqent and submitted my docs i got recooection after 72 hours... to my suprise my validity and earlier available balance where not given to me after giving reconnection .... i have given a complaint and i was promised to give back my bal which is not done till now ... complaint no. is [protected]... if this is the case with every customer of airtel then that company will in profit of some croreas of rupees making all their customers really fools ....please look in this and do needful help as soon as possible plzzzz
                                Reply
                                Dear Hunny

                                Today i subscribed the mini internet plan for 50mb free @ rs 5. But our network is deducted my money for this plan further if i browes for that also your charging me, I not enjoyed free 50mb

                                Then what is use of entering into to plan? please explain!

                                Please help me to enjoy this scheme
                                Reply
                                sir, you have charged Rs.10 for Circket & filmy Buzz respectivley
                                Subscription each month, those i not subscibed on my mobile, mob no [protected]
                                Reply

                                Airtel — abnormal deduction of money

                                sir,
                                this is soumyadeep dutta.sir a sum of Rs 15 has been deducted from my main balance .my no. is [protected].currently this no. is with my sister sweta kumari.sir i want my abnormally deducted amount should be given back on my no.
                                thank you.
                                1 dec 2010
                                Reply

                                Airtel Prepaid — bal deduction

                                dear sir,
                                near about one mounth ago, i visited to nepal, but during my visit airtelk compan close my all roming service, national and internation, after call and call they started my national roming and they also told me that my international is also activeted, but i dont get any services during my internationl vist, and while returning they deducid my bal without any notice rs-100/- and they also dont provide me any outgoing services.
                                so sir pls do needful to me.

                                manankumar ashok bagaria.
                                nallasopara (east)
                                mob-[protected].
                                Reply

                                Airtel Prepaid — Deduction from balance

                                I am Mr. Vinayak N Daphal having Airtel mobile no [protected].
                                From 16 Dec Air tel deducted 3 rupees from my balance for BikinirichAlerts.
                                this service is not required nor subscribed by me.but air tel prepaid service goes on renewing the same service each day.I complained for the same to Airtel customer care executive on toll free no 198 on each and every day but the service is not stopped and deduction of 3 rupees continued till date
                                Reply
                                plz dont allow any call from the number [protected] to [protected], [protected]


                                some one using this no in illigal way.plz ban calls from no [protected] to above given number
                                Reply
                                I have not receive SMS to particular number. Number is [protected]. please solve my problem. my mobile number is [protected]

                                Ravinder Kumar

                                [protected]@gmail.com
                                Reply

                                Airtel India — Deductions from prepaid balances

                                I Shri Rahul D. sawale, Mobile no. [protected] and email id. [protected]@gmail.com would like to state as under. I have been using Airtel prepaid services for more than 3 years. I have been getting calls from airtel service centers for hello tune activation. On knowing this is cut the call without giving any confirmation but still they have charged me for hello tune services and also i have requested to stop my SMS pack for which tey deduct Rs. 1 per day many times but still they have not topped my SMS Pack. I have got a complaint No. [protected] long back and also i have requested by sending sms to the customer centre and also given complaints on 198 complaint number regarding this but still they havent stopped my SMS pack. Today(13/02/2011) they have deducted Rs. 15/- as my hello tune charges and they claim that there system shows that i have given confirmation but i have directly cut the call and have not given any confirmation for Hello tune activation. Please help me to get compensation from Airtel India.
                                Reply

                                AirTel — Deductions

                                Hi, I use Airtel since 5-6 years now. Previously, i did not have any problem with Airtel but now, they have been deducting amount from my account for something i have not used at all. They have been deducting my Rs.10 weekly for TIPS BY YUVRAJ SINGH service and Rs.30 weekly for Video Mode Activation. I have complained earlier to their Customer Care and deactivated whatever was activated on my number. But still, I am facing the same issue. Whenever I call them, they say i have gone to their site (Airtel Live) and downloaded some stuff from there that is why the amount is getting deducted. And they can see it in their system. But i never go to Airtel Live for net surfing. They promised me to refund my amount as i was right. But it is only half refunded. I am trying to call them but I am not able to connet to their Customer Care Officer. Today again they deducted Rs.30 for Video Mode. I am not ale to understand what should I do regarding this issue.
                                Reply

                                Airtel Prepaid — Unethical Deduction

                                Hi All
                                This is to inform that Airtel service provider is deducting unusual subscription charges on regular basis. Even after registering instant complaint to Airtel care center. It's being a long story of consumer harassment. Before proceeding further on I must tell you all that I & my family members are using Airtel connection right from 2004 as satisfied customers. But now from last 4 months they are deducting unusual charges by activating "Game Tashan" & SubsWap_Weekly Subscription-Rs. 15 & Rs. 20.

                                Point to be considered:

                                (1) These services/subscription are being activated without notification/without approval from my side.
                                (2) Even after deducting charges on regular basis I rarely get any message for the deduction. Moreover, nothing is being served against those charges (no picture/video/song/news/download/game/news update/any other service for which we can pay). No body will pay single Rupee for getting a MSG that you have been charged for Rs.XYZ, against which you get nothing.
                                (3) False commitment given by Airtel care center: When I call them for the same. They assure me that they will deactivate all such services & will return the deducted amount. But even after registering complaint up to supervisor level/ senior level. Still, I have not received the deducted amount by them.
                                (4) Pathetic response by Airtel care center: They say "aapke paise koi bhi return nahin karega", "aapne service request ki hai, isliye paise return nahin honge" "we can't give complaint registration/reference number.", "complaint registration/reference number sms kar denge ( jo kabhi milta nahin hai! ).
                                (5) Even I remind them please make sure in future you don't make any charges against any weekly subscription/any subscription related to game/ Tashan game service. As, I don't want to use these unusual subscription for no benefit for me.
                                (6) I am facing this unusual behavior by Airtel from last 4 months. Still after registering number of complains they are not returning my money back.
                                (7) These unusual deduction leads to huge loss to me when I am supposed to make an important call, I get my account with zero balance even after top up/recharge.
                                (8) In the month of Feb/2011 they have deducted Rs. 100 & more (Amount is still pending)
                                (9) In the month of March/2011 they have deducted Rs 55 (till now).
                                (10) Total Deducted amount is less i.e. Rs.200 approx. But, Airtel is doing criminal activity by deducting these charges without taking approval from their customer.
                                (11) I have all legal records to file a case against them. But because of busy schedule, I am unable to do so. But, these unethical practices must be stoped by concern authority/third party.
                                (12) The only thing I am unsatisfied by them is i.e these unethical deduction on regular basis(with no transparency). Now, I have planned to change the service provider. But before doing that I want my money back as early as possible.
                                (13) My number: [protected]
                                Customer has the right to raise his voice against these unethical activities by their service provider. Hope, some day customer will get service for which they pay. Thanks!!
                                Gaurav Kumar
                                [protected]@gmail.com
                                Reply
                                yes i m agreed with Gaurav. they are doing unethical practices. it should be stopped with immediate effect.
                                Reply

                                Airtel Prepaid Service — Deduction of balance

                                My self Ananta mhatre from pune, I have AIRTEL PREPAID SERVICE for mine mobile
                                My no. is ([protected]). My complaint about DEDUCTION OF BALANCE, I was recharged my card with 60 Rs and I got talk time of rupees 51 Rs , After couple of hours my balance was deducted From 51 Rs to 12 Rs just made only one local call of less than a min.
                                What a bad service provider company I have ever seen, I didn’t get about this why this happened. I immediately called to Customer Care Center , I told them about deduction of Balance , after checking his system there was nothing any record about balance deduction then I asked “ If there is no record about balance deduction then why my balance was deducted. Then the customer care person tried to avoid my call, he told me your voice is not heard even I heard him clearly, there was nothing problem about network etc .Again I called them and after told about my complaint my call was disconnected.
                                Listen people, I am not only one victim of this problem , many people are suffered about this AIRTEL PREPAID SERVICE , I Want to say somebody have to stop this . why nobody taking action about this why?????
                                If 1 rupee is deducted from 1 crore customer…mostly nobody has time to fight for same…and if you see the earning its 1 crore in a day/… this is just a small example how these service providers do play…?????????
                                Reply
                                Please support me for stop this
                                Reply
                                Still I haven't got any solution...
                                Reply

                                Airtel Prepaid — Airtel Service Worst and Balance Problem

                                Dear Sir,
                                I am using Airtel Prepaid SIM connection. I activated 5Rs internet on[protected].But they debit 5 RS from my balance.After I used only 5 mins internet that time i have 36 RS balance after i closed internet my main balance 36 Rs also gone.I complaint Airtel customer care. They take my request(Ref No - [protected]).And they told this will be solve before 15th. After 14th i got message from airtel they told as per my plan tariff.But i got message only i can get balance. Again i call customer care and raise the complaint again they told in 2 days will solve. But this problem continuing. The customer care deactivate in my mobile. i send my airtel to 121. but my customer care service not activate.i contact through my friend mobile.But the customer care service is no response.While speaking they cut the call. I try more time i cant get solution.Again i got one more problem.[protected] tehy take 10 RS from my balance for Hello tune Renewed again today they taken 30 RS for Hello tune renewal charge. how many time they take per month for Hello Tune Charge. I contact customer care through my friend mobile but i cant no response from there. While speaking they cut the call. Again and again i faced same problems. But the balance are gone. This problems are not even me only un educated people also facing this problem and they are leave that.many time i missed balance little cost. but nowadays its over. I need solution soon. i have proof.still customer care service is not activated for me. Customer service very bad in airtel. Please take a neccessary action.
                                Reply
                                Thanks for support me...
                                Do it well..Bcoz this not only from me... This is frm all Indian which is suffered from this kind of problems...
                                Reply
                                I completely agree, I am also facing the same problem
                                Reply
                                airtel sucks...They start the services with their own wish and cut the charges...
                                Reply
                                As the same you are saying your deduction is valid, but I would like to inform you that from my side its not valid deduction .
                                I know about you service, " How play with peoples you are? "
                                I requested to you, Please mail me the deatails about this, but your system not accepting my request .
                                If you don’t have details about this then on which basis your deduction is valid.
                                Reply

                                Airtel/Prepaid — Deduction in balance

                                Hi,

                                My name is Praveen mobile number [protected],

                                On 06-Apr-2011 from around 7pm to 9 pm 40 Rs got deducted from my balance, which i could evidently see getting deducted every 2-3 minutes, i immediately called 198 and asked the customer care guy, he listened to my problem and asked me hold the line while he investigates, after sometime he disconnected the call without even saying any response. Now after that i called 198 so many time, everytime it will ask to press options 1, 2, 4... no matter what u press it will tell me to dial *121# and gets disconnected.

                                Is there anyone out there who can help me out and tell me whats the rational in my balance deduction.

                                Regards,
                                Praveen
                                Reply
                                hey...thats quite obvious from the customer care...
                                if they are unable to solve your problem, they'll simply disconnect your call and would make certain changes because of which you will not be able to contact the customer care. Do not worry about the balance deduction, it will surely be refunded, but, at the end of the day, there no solution to such a problem as they'll continually deduct your balance without any prior notice...!!
                                Reply

                                AirTel — deduction of prepaid balance

                                Dear Sir / Madam,
                                As soon as the IPL got started, I started getting score updates and my and my prepaid balance amount used to get deducted. When I sent SMS to 121 as "STOP CRI" . I got a message that it is not active. So, I tried to contact Customer Care sevaral times. Here they again deducted my amount but did'nt gave any solution nor I was allowed to talk to any one. "ITS HORRIBLE" CUSTOMER CARE - very poor Service.

                                PLS. STOP SENDING SMS of IPL SCORES and deducting amounts from my balance.

                                Regards,
                                Sanjay Jha
                                [protected]
                                Reply
                                sir/madam,
                                I RECHARGED RS-200 ON 7/05/2011 BUT ON 08/05/2011 DEDUCTED RS
                                179.70 AND CHARGED THAT I HAVE USED AIRTEL LIVE INTERNET WHICH IS TOTALLY WRONG AND FURTHER THEY DEDUCTED TWICE RS 10/EACH FOR HELLO TUNES WITHOUT MY WILL.SUBMITTED WRITTRN COMPLAINT AT AIRTEL OFFICE NEAR INDIRASH HOSPITAL DEHRADUN BUT NO REPLY SO FAR.NEAR OFFICER I GOT MESSAGE AGAIN WITHOUT MY WILL WHICH OFFICER KNOWS.THESE TIMES I AM USING AIRTEL MOBILE OFFICE FOR INTERNET AFTER RECHARGED RS-98.PLEASE HELP ME MY NO-[protected]
                                Reply
                                Even customer care is waste."Shame on their service..."
                                Reply

                                SIM CARD — Deduct Some money From My mobile

                                Respected Sir/Mam,


                                I am Nitin Sharma User of Reliance GSM My mobile no. is [protected] on 20-06-11 I have Rs 45 Balance on my mobile @ 05:28 pm I got a sms frm Reliance Company & Rs 40 are Deducted frm my a/c Without my Permission When I call customer care a person Who receives a call his name was Shailendra frm Lucknow He didn't give Satisfactory Answer

                                Sir i wan't my Balance Back as soon as Possible...
                                [protected]
                                Reply

                                Airtel — Deduction from balance for VAS and poor speed of gprs

                                Sir,
                                I am an airtel suscriber for last one and half year and also GPRS for same period.My no. is [protected]In those period I never complain about the speed of GPRS. I have taken Airtel connection only because the speed of airtel GPRS was good.Previously I was using Reliance GPRs before yours and I left their service because the speed got poor Now from last week I found the speed of airtel GPRS is very poor.It take almost 10 to 15 min to open a window.So I hope there will be improve in speed as early as possible Otherwise I have to use mobile portabilty service to switch to other service.

                                I have another problem to mention from airtel service provider.I am feedup with their value added service attaching to me without my knowledge for last 3 to 4 month.They refund me when I complain and again start deducting by attaching a VAS. On 4th nov. they refund me Rs11/- for vas naming special festival service for charging on 21st oct and 1st nov Rs 10/- and Rs1/- respectively and told me that they stop the service but again they charge for same vas on 4th and 6th nov.In past also they deducted amount from my balance in the name of vas and when I put complain here they refund me back.I hope they will stop this unethical practice.

                                from
                                Tarak Nath Dey
                                [protected]
                                Reply

                                Airtel Prepaid — balance deducted

                                i need a copy of online bill of no. [protected].. named in the name of VINIT KETAN on my e-mail id [protected]@yahoo.com.. thank you
                                Reply

                                Airtel — Abnormal Money Deduction from my Mobile Balance

                                Dear Sir,

                                I have been my mobile recharge Rs. 130/-on dated 11/04/2012 7:58PM (Airtel TX ID – [protected]). After that I have seen my mobile balance is automatically deducted. Then I have called Airtel coustomer care and he told me that Rs. 47/- for SMS recharge has been deducted from my balance. I ask him, without my permission why you are deducting this charge? Then he told me some wrong reason.
                                I request you please look in to this matter.

                                Thnking You

                                Sushanta Mahapatra

                                Mob-[protected]
                                Reply

                                Airtel Prepaid — Balance Deducted

                                I am using airtel number [protected].I got a msg fom airtel that your sms pack will be renewed and 67rs will be deduted from your account. The amount got deducted but each sms cost me 1rs. when i called customer care they said we will forward your complain and it will take three days.Today i got a call from airtel office they said dial *555# and deactivate your sms service and the company will refund your balace,so i deactivated it but my balance was not refunded. After that i got another call saying that next time you dont use this auto renew service its better you recharge from the dealer. Now you tell me what service is this they put me on hold for three days and this is what i got wastage of money and time.
                                Reply

                                AirTel — deducted

                                Respected sir,
                                Rs.1.50/day have been deducted from my account for setting a Movi alart without my permission.Another Rs.1.50 have been deducted for changing the again without my consent.I don't want any kind of Movi alert Kindly look into the matter and please credit in my account.
                                My Airtel Mobile No. is [protected]
                                Reply

                                AirTel — Deductions

                                sir i have a airtel prepaid connection no is [protected]. the company so many times activate the unnecessary services and deducted the amount, while i dosen't activate for any service. and when i request them to refund the amount the refuse it.

                                plz look after the matter

                                pankaj
                                Reply
                                airtel deducted 99 for a website. i nevrr wish to open. unable to speak to their customer care. pl help
                                Reply
                                Namaste Mr. Joseph,

                                This is to inform you that your concern listed on 07 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Reply
                                Namaste Mr. Joseph,

                                This is to inform you that your concern listed 07 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                Airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Reply
                                Namaste Mr. Joseph,

                                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Reply
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                                  savan.anjaria
                                  from Bengaluru, Karnataka
                                  Aug 7, 2013
                                  Resolved
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                                  Resolved

                                  Address: Karnataka

                                  Airtel people started hello tunes and 3G internet services on my mobile phone without my notice or request for the same. This was happened in the month of June and July both. A message just popped out saying that these services are started on your phone. I really exhausted myself in telling them that don't start anything without consulting me and if started, should not reflect in the bill after my complaint. But, still I have been getting them in my bills.

                                  For July bill, I have been charged for both Hello Tunes and 3G Internet services. I called them up and told them that these services were started without my notice and hence, these charges should be deducted from the bill generated. They noted down my complaint and then I got a call on the next day that only 3G internet charges have been waived off. When I told them that why not Hello Tunes charges were taken care of? Then they said that the complaint was just raised for 3G internet service. I said then raise it for hello tunes also. So, they said that on one bill, we can entertain only one complaint. That was disgusting...

                                  I just want the Hello Tunes charges to be deducted from the current bill amount only. Otherwise, I will not pay the bill and will disconnect my airtel connection also.
                                  Complaint marked as Resolved 
                                  Never ever had a look at this complaint. I called them madly and shouted like anything. After that, the charges were deducted. The same problem I faced for consecutive 3 months and I finally disconnected my mobile number because of that.
                                  View replies

                                  Airtel — deductions with regard to caller tunes

                                  I am receiving regular message regarding the deduction of Rs. 30/- pm with respect to the activation of a callertune when I am not interested in the same.
                                  Reply

                                  AirTel — not using but still charged

                                  i have taken airtel connection with no.[protected] only recently. hardly i used it for 1 month but due to some reasons i stopped using it. i paid Rs.500/- against the bill of Rs.470/- in the month of Feb '08. the same time i told the airtel executive to cancel my no. because i am not using it. but they sent a bill for Rs.1379.02 as on 7.4.2008. had they told in feb '08 that they want a written request for cancellation of connection, i could have given it. DO YOU THINK IT PROPER TO CHAGE RENT EVEN AFTER MY REQUEST TO CANCEL? Please do the needful and cancel the bill immediately. Otherwise i may be constrained to go to a proper forum for justice.
                                  thanking you
                                  Reply

                                  AirTel — Charges in Bill

                                  When i purchased my Airtel postpaid sim somewhere around 3rd Jan, 2008, i opted for STD pack as per this pack the Airtel is supposed to charge Rs. 1 per STD calls. The said pack was deactivated on 2nd April, 2008 without any prior information (nor does the executive while purchasing told me that such pack is valid for 3 months) but the company is still charging me Rs. 50 for the STD and i am being charged Rs. 20.40 ps for each STD call. Whenever i called the customer care No. i did not get the satisfactory reply, on the contrary Airtel says that they are ready to waive Rs. 50 since it is favorable to them but i am a sufferer as i believing that i will be charged Rs. 1 for STD call i have done many calls which costed very dearly.
                                  Reply

                                  Airtel — not receiving my july bill

                                  respected sir,
                                  this is to inform you that i anil shetty your airtel user number
                                  [protected] had not recieved my july bill, and
                                  i want to see my bill details.
                                  so kindly take some action so that i dont have to file a complaint to you.

                                  yours thakfully
                                  anil shetty
                                  Reply

                                  AirTel — Hello tunes service

                                  my mobile no is [protected] from Airtel. There is a hello tune copy service in Artel by pressing * star button on any handset to copy the hello tune of the callers hello tune. if this star is pressed accidently the service deducts 20 Rs. immidiately without any information. its a case of 420 by airtel. without any confirmation if a button is accidently press while calling a user is pressed the company take 20 rs from the mobile user this is wrong without our permission. I have previous complataints about this company I want to remind you again Im very much frustated by this mobile connection its fraud. we will not pay for these fake facilites. I need imidiate action on this mobile service and there fruads over the consumers. how many costumers accidently press * button
                                  Reply

                                  airtel punjab postpaid connection — advance payment not deduct from bill

                                  i have a postpaid connection with airtel punjab 16 feb 2008 my no is[protected] i give a chq to rs 1900 in which 1000 rs as 2 year advance rent and rs 900 as advance payment for my coming bills company not deduct rs 900 from my bills i complaint so many time
                                  Reply

                                  AirTel — phone bill

                                  TO,

                                  BHARTI AIRTEL LIMITED

                                  SEC-12, FARIDABAD

                                  DATE:[protected]

                                  SUBJECT : REGARDING THE PAYMENT OF MY AIRTEL BILL

                                  R/SIR,

                                  I HAD PURCHASED AN AIRTEL CONNECTION NO. [protected] IN AUG, 2007 FOR RS 999/-FOR ONE YEAR RENTAL ADVANCE .AFTER THAT DUE TO UNAVAILABILITY OF (Set and SIM has gone to U. K. Along with Anjali Verma on 1st March 2008 ) MOBILE PHONE, AFTER USING IT FOR 7 MONTHS, IN THE FIRST WEEK OF MARCH I REQUESTED IN AIRTEL CUSTOMER CARE ([protected]) TO BLOCK THIS NUMBER. AS I .HAD PAID RS 999/- AS ADVANCED RENTAL FOR 1 YEAR. I TOLD THEM TO ADJUST MY DUES IF ANY FROM 5 MONTHS ADVANCED RENTAL, WHICH I HAVE NOT USED. IF THERE ARE ANY DUES AFTER THAT THEN SEND ME THE DETAILED BILL AT MY HOME ADDRESS, AS I HAD ALWAYS RECEIVED MY BILL AT MY HOUSE ADDRESS REGISTERED WITH AIRTEL. BUT I DID NOT RECEIVE ANY BILL FOR THE MONTH OF JANUARY & FEBRUARY (LAST BILL I RECEIVED ON MY HOME ADDRESS IS OF DURATION 8TH DEC. TO 7TH JAN.). AFTER FEW MONTHS THEY STARTED CALLING ME TO PAY AMOUNT WITHOUT SENDING ME THE DETAILS OF THE BILL. WHEN I ASKED THEM ABOUT THE BILL THEY SAID THAT THEY HAD SEND IT ON EMAIL ADDRESS REGISTERED BY ANJALI BUT I INFORMED THEM THAT SHE CANT OPEN THAT DOCUMENT AS IT IS AN ACROBET DOCCUMENT AND PASSWORD PROTECED ( PASS WORD OR PIN IS SENT ON MOBILE WICH IS NOT REACHABLE ) REQUESTED THEM TO SEND IT ON MY HOME ADDRESS. SINCE THEN THEY KEEP ON CALLING ME & VERBALY HARASS ME. AND I HAD STILL NOT RECEIVED BILL DETAILS.

                                  PLEASE LOOK INTO THE MATTER & RESOLVE IT AS SOON AS POSSIBLE OTHERWISE I HAVE TO GO TO HIGHER AUTHORITIES.

                                  THANKING YOU

                                  YOURS FAITHFULLY

                                  SURENDERA VERMA ([protected]@yahoo.co.in ) Contact no. [protected]

                                  HOUSE NO. 762, SEC-9

                                  FARIDABAD-121006

                                  CC. 1. TRAI Note: - Mr. Kavi ram Tyagi (Contact no.[protected]) has threatened me to register a case against me and told to deposit Rs 16000/-

                                  2. CONSUMER FORUM
                                  Reply
                                  I too have faced the same problem. A couple of months back, I called my friend. I have accidentally pressed the * button. They charged me Rs 50 instantaneously[30+20]. When I contacted those people they said the money cannot be refunded. Today for the second time they have robbed me rs 15 on the same basis. I could'nt even reach those people. Currently I am planning to open up a new website on this regard and may even file a law suit if this continues..
                                  Reply

                                  Airtel hello tune — AMOUNT CHARGED FOR HELLO TUNE

                                  DEAR SIR,

                                  MY AIR TEL PREPAID MOBILE NO IS [protected]

                                  I HAVE BEEN CHARGED FOR RS .45 FOR HELLO TUNE WITH OUT MY KNOWLEDGE.

                                  PLEASE REVERSE THE CHARGES & CREDIT THE SAME IN MY PREPAID ACCOUNT.

                                  SAMIR VICHARE
                                  [protected]O
                                  Reply

                                  Airtel — hello tunes not wanted

                                  my mobile no. is [protected]. i have not subscribed for hello tunes but still Rs 30 are being deducted from brom balance since past 2 months.i do not want hello tunes. please unsubscribe me. since i have not subscribed for hello tunes, Rs 60 deducted from my account may be refunded.
                                  Reply

                                  AirTel — charge's

                                  sir/madam

                                  i am user of airtel u.p (west). and my no is [protected]. i got msg from your side that u download a game from airtel wap and cost of 125Rs.i got this msg three times and add to my bill but i am not download any game from airtel.i talk one of your executive and he said to me that 375Rs deduct from your a/c but no money is deduct from my a/c. today my a/c is 440Rs(approx) and 375Rs is for game so my actual bill will be 440-375=65Rs.
                                  please take some action for this query

                                  mohd.tariq.siddiqui
                                  [protected]@yahoo.com
                                  [protected]
                                  Reply

                                  Airtel — airtel hello tune regard

                                  my english is not good so i m writing in hindi

                                  sir,
                                  mai laxmikant ingle from beed maine airtel ka 1 saal ka hello tune pack retailer se recharge kiya tha[protected] ko aur mujhe airtel se massage bhi mila successfully recharge bol ke lekin 5-3-09 ko mere a/c mese 30 monthly cut ho rahe hai aur mai tab se custmer care ko baat kar raha hu lekin abhi tak mera problem solve nahi hua hai aur custmer care wale mujhe bol rahe hai aapke account me 1 saal ka pack recharge nahi hai.
                                  mujhe eRecharge section se massage bhi mila hai uska Trans ID[protected] Rs.200/- message centre no. [protected] date19-2-09 time 14:52:27

                                  i hope you solve my problem my cell no. [protected]
                                  Reply

                                  Airtel Karnataka — Poor/No Signals at our apartment

                                  We are not getting Mobile network signals of Airtel since 1 year back. We have raised several complaints to the Airtel customer care regarding the issue, but no response we got from them. Infact there are 20 Airtel connections with in the same apartment, and none of them are getting proper signals. It is the situation to stand in the Balcony when we need to talk to any one. The following are the few Tickets we raised individually from the mpbile number [protected].

                                  [protected]th May 09

                                  [protected]th May 09

                                  [protected]th Aprl 09

                                  I don't understand, why airtel can't place a booster in our apartment. After I escalate it via my company Mphasis an EDS company, I got the call from the customer care, but as per them the tickets were resolved as there is no problem with the signals. But none of the person reached us in the apartment, and we don't know whether they checked the network on the road or with in the apartment.

                                  The following are the Airtel numbers we have with in our apartment.

                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]

                                  we desided to close all the airtel connections, if still there is no response from the Airtel about the issue.
                                  Reply
                                  phone bill
                                  TO,

                                  BHARTI AIRTEL LIMITED



                                  DATE:[protected]

                                  SUBJECT : REGARDING NOT RECIVED OF MY AIRTEL BILL

                                  R/SIR,
                                  I HAVE USE NUMBER [protected] I HAVE NOT RECIVED MY BILL PLSEAS STOP BILL ANY ADD. PLZ SEND ME MY BILL EMAIL ADRESS ([protected]@yahoo.in
                                  Reply

                                  Airtel — Not complain, only Request

                                  Sir / Madam,

                                  As per my last mail within two day left. I request you to call details of last one week.

                                  Thanks for calling regarding above matter. Sir, my matter is resolved and I have no
                                  need to required further details.

                                  So, please update your data to regarding this matter.


                                  Thanks with Regards


                                  Anil Jain
                                  [protected]
                                  Reply

                                  Airtel — waiver of hello tunes

                                  4 times I called to airtel customer service executives all the 4 persons told me same thing that server is down and I called 4 times to them at different-2 times and it is for just 30 rupees so you can imagine that how much satisfactory nature ur executives have and after all these things they are sending massage that i[censored] r satisfy then pls send yes or no so I have left the idea to get back my 30 rupees and further also I dont expect such held from ur side.
                                  Reply

                                  Airtel — Hellotunes charge

                                  I have charged for the matrimonical. So I want o cancel n even ididnt activated then too I got charged for the same.
                                  Reply

                                  Airtel Mobile — Billing of hello tune

                                  Today one lady called me from the no.[protected] and told me that i have selected a song for my hello tune.So, they will deduct 60 INR from my balance.But i have not done this and my mobile is only used by me. Please do the need full.My Mobile no is [protected].
                                  Reply

                                  AirTel — Hello Tune charges

                                  On dated 13 Jan 2010 i received a message from AL hellotunes that you have been charged Rs.30 +15 for hello tune , strange is that i have never asked for such a service ,Airtel executives are not helping me at all .Airtel is known to generate extra revenue of 400 crore for hello tunes only by this method. Customer dont even knows he has already payed 45 Rs. This is a cheating by company people. kindly help me & others like me. save us from cheating of Airtel.


                                  Regards

                                  Tarun sharma
                                  Chandigarh
                                  Reply

                                  AirTel — deducting for service not asked

                                  airtel deducts a fee for providing cricket scores even when service not asked for. the onus seems to be on the customer to unsubscribe the service. hence i[censored] do nt read the message money is automatically deducted before u realize. secondly customer care service provided is a farce as u get only a recorded machine. i hv repeatedly tried to stop this but each time they put it back and deduct my balance.pls take action.thankyou
                                  Reply

                                  AirTel — Charges deducted

                                  Dear Sir,

                                  This is to inform you that every month Rs.20/- has been deducted in lieu of Airtel Friendz chat service has been renewed. I have never given request for this type of renewal. This deductions are made forcefully every month. After my several discussion with customer care centre for not to deduct such type of charges but still every month Rs.20/- deducted from Nov-09 to March-2010. My mobile No is[protected].

                                  Requested to look into the matter and reimburse my deduction amount of Rs.100/- ( Rs.20/- permonth for Five months)

                                  Regards

                                  Jogendra Mishra
                                  [protected]
                                  Reply

                                  AirTel — charges for hello tunes

                                  This is to inform that I am charged Rs. 10/- for hello tunes whereas I am not provided with that facility. Please see to it that further no charges will be deducted for the same.

                                  Also, I would like to stop the JOKEs messages receiving from you vide no. 54321
                                  Reply
                                  Dear customer


                                  We have solved your problem.


                                  Thanks




                                  Keshav Bhagaddar
                                  Consumer Complaints Forum
                                  India
                                  Reply

                                  AirTel — Not getting Airtel Bills

                                  I am not getting my Airtel Bills for both my mobile connections regularly. I have not yet received the bill for March 2010 as well as for April 2010. My mobile number is [protected].
                                  Reply

                                  Idea — Hello tune bill

                                  Hello Sir!!
                                  I got a call from idea call center dat there is an offer on hello tune,u activate u will nor charge for dat, but they cut 199 rs from my bill,i deactivated it the second day as i cam to know. they told me that u will be refunded but it not happen,y is dis happening,i want my 199 rs back.
                                  I hope u will solve my problem
                                  Thank you..
                                  Reply

                                  Airtel — Hello tunes charges deducted without consent of customer

                                  Airtel has deducted Helo tunes subscribtion charges from my account without my knowledge and consent. when I got the Sms, I contacted them and now they are saying we will stop the service but not pay back the amount.

                                  Digvijay Singh
                                  [protected]
                                  Reply
                                  hi,
                                  this is my postpaid number:[protected]
                                  actually i am in 98 rs gprs plan which is free upto 2gb and i have not subscibes for airtel live.
                                  i have used only 400mb for the last monthy and i have got gprs bill og 1500.i called to the customer care and they replied me like i used airtel live.how did this happened with out my notice?also my my 98rs plan was deactivated without my notice.
                                  Reply

                                  AirTel — chares

                                  Dear Team,

                                  My mother is using the airtel no [protected].
                                  She was i haryana from 5 Nov 2010 to 8 Jan 2011. Her airtel no was switch off during that period.
                                  But airtel deduct the charges during this period.
                                  When i complaint them on 198, they stop deducting and give the assurance that they will refund the earlier duducted charges as it was their mistake only.
                                  After 15 days when i call them they said we can refund Jan 2011 chages only.
                                  Now nobody is resonding on 198.

                                  can u help me.
                                  Reply

                                  AirTel — About charges

                                  Hi This Is Anand from Ambattur Till Past year Service was too good Now its very poor service..Customer Service is important for an organization to attain their objectives.. Even service executives are not picking their calls No responsible answer I have SMS booster contains around 32000 SMS till march 26,2011 But they are charging 50 paise for the 101st SMS only 100 SMS is free per day WITHOUT INTIMATION THEY CHARGED Then why making valid ciustomers as fool THINK THRICE BEFORE CHOOSING AIRTEL GOOD[protected]>POOR DEAR ADMINISTRATION IMPROVE YOUR QUALITY SERVICE ITS DEGRADING....Dont let it go
                                  Reply
                                  Idiotic service
                                  Reply
                                  respected sir/madam
                                  I have a complaint regarding my no [protected]
                                  Sir i am not able to call custamer care. I complainted a lot by others nos . But my custermer care is still closed. Sir naw i want portable my airtel no. In to other network. But ur company give not portable pin no.I called lot of times.
                                  Please relieve me & my problim
                                  Reply

                                  Idea — halo tune

                                  halo tune se pahale computar kyu bolta hai pase hamare lagte hai or aad company ki hoti hai kay koi law hai ki aas na ho
                                  Reply

                                  Airtel/internet — deducting unexpected charges

                                  My name is ravinder singh i am using Airtel connection no.[protected] from last two months .They are( Airtel) deducting stupid prices from my account
                                  sometime they say that you downloaded a game or hungama content .
                                  They are just harrasing me and i cannot go to number portability because i just use it two months back .
                                  One thing i definately want to say that this compny is a third class thief ,
                                  Airtel is a compny.
                                  Plz sort out this my mail i.d. is
                                  [protected]@gmail.com
                                  Reply
                                  your call center service is very bad it cant solve our problem but it increase our problem please take action on 198 tol free service call recevier please help me for my problem outher wise i want to portable my sim card.
                                  my mobile no [protected]
                                  Reply

                                  Airtel — Been charged without Notice

                                  I have has a gprs 99 plan since years now and now I got charges rs 528 for gprs usage. I spoke to your representative Barath who said that I have been billed for gprs and that my gprs Rs99 plan is not available since a long time. So i have been paying Rs 99 for God knows how many months and you guys were fine taking that money from me for a service that is not even available any more. I either want the Rs 528 reverted or you pay me back the Rs 99 for all the months this service has not be active. your rep barath was not at all helpful and was not ready to listen to what I had to say. I have been with airtel for a long time and after this I am now thinking to move to another provider. I want some one to call me at [protected] to resolve this issue before I take a decision and what to do next as you charging me Rs 99 for so months is ethical and I can surely go legal regarding this. Awaiting your quick response.

                                  Name: Sunil Dmello
                                  contact : [protected]
                                  Reply

                                  cellular phone service providers — company ad before hello tunes

                                  mobile phone will be attended within 10 seconds by 99% people as it is kept with us. but after charging Rs.30 per month for hello tunes, the companies are playing their own advertisements for 10 seconds. 99% callers are not hearing the hello tunes as the mobile phones are attended before starting the hello tunes. please calculate how much money the companies earning fraudulently. assume one crore people activated this service, Rs.30 crore per month is their earning fraudulently. I look forward for justice to the Indians.
                                  Reply
                                  Namaste Mr. Anjaria,

                                  This is to inform you that your concern listed on 07 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                                  We assure you that we are committed to resolving the issue to your satisfaction

                                  Regards
                                  Sandeep Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  Airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Reply
                                  Namaste Mr. Anjaria,

                                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

                                  We assure you that we are committed to resolving the issue to your satisfaction.

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Reply
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                                    M
                                    mukesh tiwari mukesh
                                    from Indore, Madhya Pradesh
                                    Aug 7, 2013
                                    Report
                                    Copy

                                    dear team
                                    my airtel landline fone ded to last five days .i had already two complient agnist this problam last two days
                                    but my issue is still contuine .no dial tone and after one ring autometic disconect fone .your techinecine not doing
                                    work properly and conect to custmercere and say resolve the issue and close the call .but my isssue is still now.
                                    my last complent no is 36729176



                                    regrds
                                    mukesh tiwari
                                    sagar
                                    [protected]
                                    mob - [protected]
                                    View replies

                                    Airtel — dialing tone not coming in fixed line phone

                                    Dear Sir

                                    Today (08/08/08) before afternoon

                                    The Dailing tone is not coming In my fixed line (airtel)
                                    Number is 4330147
                                    Reply

                                    AirTel — to disconnect the airtel landline

                                    I want my Airtel land line to be disconnected.
                                    My Airtel land line no is[protected].I want just my land line to be disconnected as i don't net the no now .i did a complain on customer care as well but there is no response to that complain.And the money is added to my internet bill every time please take care of this n response as soon as possible.
                                    Best Wishes
                                    Ranju Uppal
                                    Reply

                                    Airtel Landline — installation of WiFi

                                    my airtel phone no. is [protected] i wanted to install a WiFi network in my house so i needed to install a router in my house.so please kindly send someone to install it.
                                    my alternate phone no. is [protected]. i have already submitted a complaint about it at your pffice in raipur.
                                    Reply

                                    Airtel Landline — Do not refund money and took my modem from my home in my absence.

                                    Air tel customer care are really bad and I will recommed to all. Please do not use Airtel since this company do not listen customers after selling their product.

                                    I went to abroad so I requested them to close the connection. They did not refund my mondy back and a exucutive came at my place and took modem from my servant. When my servant oppose then then started misbehaving and forcefully they took the modem. form the home. That was my modem. but no body listen and they are really bad.
                                    Reply

                                    Airtel Landline — deactivate top up(Rs 50)

                                    SIR,

                                    I WANT TO DEACTIVATE THE TOP-UP PLAN WORTH RS. 50 WHICH IS BEEN CHARGED TO MY PHONE AS SOON AS POSSIBLE
                                    TELEPHONE DETAILS AS FOLLOW:
                                    A/C NO. : 13540392
                                    BILL NO.:[protected]


                                    THANK YOU
                                    REGARDS
                                    RAJ
                                    Reply

                                    Airtel — landline has died

                                    my phone is dead from last 3 days and broad band also not working as well. i tryied to complaint you via 198 number but the call was not taken. thats way i am complaint you via internate. so please do something about my complaint.

                                    thanks.
                                    Reply

                                    AirTel — LAND LINE DEAD

                                    R/SIR
                                    I M TOTALLY HAPARZED BECAUSE YOUR ASSISTANCE GIVE NO RESPONE AND NO CAN GIVE G.M. NUMBER .
                                    MY LAIND LINE BEETEL INSTRUMENT IS DEAD LAST 10 DAYS AND I REPORT SEVERAL TIME BUT YOU TECHNICIAN CALL ME ONLY TELEPHONACLLY OK BUT HE NOT CAM TO MY HOUSE AND SE WHAT PROBLEME, TODAY I GIVE TIME U CAME AFTER 2.30 PM BUT TILL TIME HE NOT GIVE RESPONSE, ANOTHER PROBLEM MY MOBILE NO IS [protected] AND IT IS HUMDAM PLAN i.e. in two conection but NOBADY CAN ME WHO MANY PAID I ..................................ANY WAY ULTIMATELLY I PAY 700/ CASH BUT REST AMOUNT WHO INTIMATE ME ?????????????????????
                                    SO I DECIDE I[censored] SOLVE MY PROBLEM WITHIN 12 HRS THEN I CONTINUE OTHERWISE I CHANGE ANOTHER OPTION
                                    ROBIN SARKAR
                                    [protected]
                                    NOTE LAST REMINDER
                                    Reply

                                    Airtel — phone line dead

                                    hi
                                    this is papiya saha.. our line has been currently dead.. so please do the needful as early... 47/4 nehru nagar west..
                                    [protected].
                                    Reply

                                    Airtel — Dead land line

                                    Hi
                                    Am highly dissatisfied with the airtel fixed line services.
                                    My landline has been dead past one week .Complaints have been made earlier but in vain.It is a request to check and make the necessary improvements as soon as possible.
                                    My landline number is[protected]
                                    Bhopal
                                    Reply
                                    Namaste Mr. Tiwari,

                                    We would like to inform you that your concern listed 07 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                                    Regards
                                    Saurav Ahlawat
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    airtel.[protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Reply
                                    Airtel broadband no network no dial tone. This problem has been happeening on and off for sometime now. Airtel says resolution time is 24 hours, but no resolution will happen for 3 days ... frustrated
                                    Reply
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                                      P
                                      priya aggarwal
                                      from Mohali, Punjab
                                      Aug 7, 2013
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Rajasthan

                                      I HAVE AN COMPLAINT REGARDING TO THE AIRTEL LANDLINE WIRING.
                                      AIRTEL LANDLINE WIRING IS BREAK DOWN FROM THE GROUND AT MY RESIDENCE AND ITS VERY HARMFUL IN RAINY SEASON . SO, I REQUEST TO YOU PLZ SORT OUT IT IMMEDIATELY.


                                      ADDRESS-
                                      AASTHA
                                      F-27, GOME DEFENCE COLONY,
                                      LANE NO.8, OPP. GURUDWARA,
                                      VAISHALI NAGAR, JAIPUR
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      View replies
                                      Namaste Ms. Aggarwal,

                                      This is to inform you that your concern listed on 07 August 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

                                      We assure you that we are committed to resolving the issue to your satisfaction

                                      Regards
                                      Saurav Ahlawat
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      Airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Reply
                                      Namaste Ms. Aggarwal,

                                      We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

                                      We assure you that we are committed to resolving the issue to your satisfaction.

                                      Regards
                                      Saurav Ahlawat
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Reply
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                                        J
                                        jashvant rathod
                                        from Rajkot, Gujarat
                                        Aug 7, 2013
                                        Report
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                                        Address: Gujarat

                                        jashvant rathod here i am your new customer, when i was went to your airtel shop address , kalawad road, near kkv hall,near khetla aapa tea stall branch,Rajkot (Gujrat)
                                        this airtel shop owner talk with me very ruffly, and his behavior is not good, so that's why i am not purchase airtel postpaid connection i have continue with vodafone, plz give some manner to your airtel store owners in rajkot how to talk with customer,

                                        I hope you are take some acction and also reply me Thank You ,

                                        Jashvant Rathod
                                        Rajkot (Gujrat)
                                        View replies
                                        Namaste Mr. Rathod,

                                        This is to inform you that your concern listed on 07 August 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

                                        We assure you that we are committed to resolving the issue to your satisfaction

                                        Regards
                                        Saurav Ahlawat
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        Airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Reply
                                        Namaste Mr. Rathod,

                                        We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

                                        We assure you that we are committed to resolving the issue to your satisfaction.

                                        Regards
                                        Saurav Ahlawat
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Reply
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