Airtel Complaints & Reviews

Airtel — Calling problem in roaming.

Sir/mam, i m having problem while i m in roaming. If anyone call me while roaming then somtime they hear voibe that 'this no does't axist'.
And i m also anable to call while roaming..
Plz remove this problem..
My mobile no is [protected]
Thank you.

Namaste Nagaraj,

This is to inform you that your concern listed on 29 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Nagaraj,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — Connectivity and Lack of process

The fire at Lower Parel has clearly shown that the company has no back up plan and not geared for any emergency. The blackberry service provided is absolutely useless as mojority of time you cannot call "Radio Path Unavailable" is the sessage you get. Connectivity is very poor across the city . Unfortunately I have three Airtel Connections and none of them have proper connectivity. Mcheck launched by the for Bill payment is a faliure as nor the website nor their online system works. To Top it they have tied up with Kingfisher and Amex for their credit card. The co branded card is not accepted on the website or their bill payment centre. It clearly shows how weal their internal process are and external comitment to its consumers is all of very poor quality

Namaste (Loboryan),

This is to inform you that your concern listed on 29 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (Loboryan),

Further to our discussion dated 29 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (Loboryan),

We would like to inform you that your concern listed 29 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Dhiman,

This is to inform you that your concern listed on 29 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Dhiman,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — info about no

the no[protected] call many times and i do not know who is this so i want the all information about this no

Namaste Sujithra,

This is to inform you that your concern listed on 29 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sujithra,

This is to inform you that your concern listed 29 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sujithra,

We would like to inform you that your concern listed 29 Mar 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — customer care & policies

Airtel customer care is very bad. I have called them to cancel my account and the agent told me that he does not have the permission to cancel it and he needs to forward me to another department which will make me a call back in 4 hrs. I did not get any call within the stipulated SLA. I reminded them one more time after a day's wait and now they gave me another id for future references with the same story. Still i did not get any response from them. I had to call them up again after waiting one more day. Same story awaits. Moreover surprisingly, i was told by the agent that no supervisor was available.

Finally the concerned department calls me up and says that it is cancelling the account as of today and not the day of submission.

Funny part is they are charging me for speaking to their customer care and no service was available including their supervisor and the concerned department. The person started giving me gyan of how reputed this airtel company is and when i shared the story, he simply backed out saying that he will take my feedback and put the phone down.

Not sure if this is the same case when we cancel the mobile service. Such a pathetic situation, hope the awareness of Customer Relationship increases in India.

Respected sir /madam,
i have been recharge rs 98/- for airtel net (650 mb )on 20.3.13, but net is active in my numb [protected].yet from that day i did not open the net of the temporally problem persistes.it is very very very..slow . when open the net then shows response unknown and packet data connection not available.then a long time net signal is showed and cutted the charges.but net did not opened. Airtel net for doing internet on mobile. For the last month or more i cannot properly surf the net. The problem is that less than 25% web sites can be opened. When i try to open a page a message is shown either reply unknown or no gateway reply. The problem has become so severe that the last 7 days when i used Airtel internet i could not even check my e-mail. Also Airtel has blocked us from using opera mini and other web browsers. I contacted Airtel customer care but the problem remains. Please help me.
my complaint number :[protected]. But problem is same.i am a poor persons.i am upset and cheated from airtel.i would, therefore, request u to please look into the matter.plz return or credited my money rs 98/-for airtel good will.Hope you will come to your senses .thanking u and awaiting a sympathetic consideration. Regards,

SOURAV CHAKRABORTY MOB No [protected]. ALTERNET NUMB. [protected].

Namaste Mr. Chakraborty,

This is to inform you that your concern listed on 29 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Chakraborty,

Further to our discussion dated 29 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Chakraborty,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

This is to inform you that your concern listed on 29 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

We would like to inform you that your concern listed 29 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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sir my self deepak dwivedi, i gifted a lifetime sim of airtel to my father .
since i use airtel live on 18 june 2009, after that my balance is deducting...
always after 3-4 days i recieve a message that u subscribe this...so u have charged Rs15.
i complaint so many times but no sol. by your customer care members...
they always said, now all packs are stoped, and after that no will balance will deduct.
till i have charged more than rs.90 ...
now plz help me sir & gave back us our valuable balace, if not we dont use airtel sim...
hope you will take immediate step for this...
thanking you
yours customer
deepak

frm my account deduct RS 30.for renewed for video mod but i never activited this type of services.In november i rechage with Rs 98 but whn i use net thy charge Rs 40.that i complaint lodge but no feedback get frm thive airtel.its big thift company i never seen

AirTel — deduct money from balance

HI,

It is a said to say that the facility that the telecommunication providing is not for out benefir but its like a punishment for us that we are using mobiles.

the companies i do not why deducting the amount as whenever they are in mood when we call to customer service people the say that you had applied for this service.

why we do apply when we apply we dont know.this happens regurarly as we do have more than balance of Rs 50.and block the number as we call them regulary that why you deduct the amount from the balance.

Please do the needful As soon as possible.

Regards
MUkesh.

Hello Sir/Madam,

I am Using AIRTEL number and they deduct my balance.I am using airtel gprs last 5 to 6 months but today 4 oct,2011 they deduct my balance 44rs. when i called the customer care they said me your charges has deduct for using GPRS. But i recharged my internet pack of 98rs and last date of my pack 6th-oct,2011.Yet i have 10 mb left before deduction.

I used internet on my pc atleast 10-15 minutes only i opened normal small sites like google,facebook,yahoo and gmail after that when i disconnect the internet, message was show that you have used 50mb and also you have free space of 0.9mb left.

I want to know that if i used 50mb so how to show 0.9mb left. I tell you one thing i am using internet last 2 years but doesn't happened like this with any company.
I am using only some small sites and they said me you have used 50mb it is like a joke.It is not POSSIBLE.

I hardly request you please solve my problem as soon as possible and help me to returned my balance 44rs.

My Contact no- [protected]

Please tell me about my complaint...

Dear Sir
I have a Airtel mobile no[protected] for last 8 to 9 year. now i face a problem for last more than one month, company deduct my balance Rs. 5 Per day. when i tried to talk with customer care, customer care disconnect my call. please solve my problem
from
Bachitter Singh
[protected]

Dear Sir
with cont... of my complaint, i got my balance Rs. 150/- but after two days total balance was deduct from my balance .
please sir solve my problem .
from Bachitter Singh
[protected]

hi

the airtel company cheated me . i did'nt ask for any service . they automatically activate services on my no. and start deduct my balance.

my no is [protected]

Dear Sir,

This is to kindly inform you that, yesterday my wife(shazia) had a call from Airtel Customer Care regarding hellotune plan... they told that there are lot of plan i.e. yearly, half yearly.. and for 3 month etc... but she said No No No and No.. I dont want any such scheme right now... and then suddenly the call was disconnected by them and after few seconds she received a SMS thanks for subscribing for hellotunes... then she called at customer care and told all the things... but representative/operator (Manu) told to her... that, after your go ahead only hellotune is started on your phone... but shazia told that there was no confirmation from my side... and requested to remove my hellotune and refund my account balance. Manu told to her it is impossible... consequently shazia asked to change the hellotune song since it was not good enough to be kept as dialer tone. .. Shazia changed her hellotune song since she felt very helpless because the amount was already deducted and they were not ready to refund. Her mobile number is [protected].

Requesting for your appropriate guidance.

Regards
Razik Hussain
[protected]

Namaste (mts-touch),

This is to inform you that your concern listed on 28 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (mts-touch),

We would like to inform you that your concern listed 28 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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i already complain here before 5 hours but my complain deleted now...what is this..? my balance about 24rs deducted and when i complainabout that then CCe said that you have used internet at late night, between 2-3AM. but how is possible because i have swiched off my mobile at 11 pm. rupees jugaad ka naya tarika... jab mann ho jitna marzi paise nikal liya ..baap ka paisa hai ka re ..bose-D -ke

Dear sir,
My Airtel Prepaid Mobile No is [protected]. on
6/8/14 about 8 pm. my a/c balance was
Rs 347.But on 9:20Am 08/10/13 when i
checked my main
balance become rs 7.50 paisa .I want to know
why is my
balance is deducted . when I asked for that at
121
during call your representative cut the call. I
again
try it more then 10 times but not disconnect the
call. now I want refund my balance which is
wrongly deduct.
i hope you resolve my complain as soon as
possible... Thank you

AirTel — Disturbing and abused

Given four numbers are disturbing and abusing me since afternoon,please take a quick action on them!
The numbers are-
[protected]
[protected]
[protected]
[protected]. . . . . Pls

Namaste Aamir,

This is to inform you that your concern listed on 28 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Aamir,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Service — limited incoming and no outgoing. incoming getting charged

Hi, since the tower accident at lower parel, Mumbai i have not been able to make calls and in comming has been irratic. also i realised that i am getting charged for incoming calls. I have a prepaid no. [protected]. The service no. does not respond to calls and sms's. i require immediate resolves. Tapan RoyChoudhury

iam pad my mobile bill dated[protected] receipt no 2852976 by cash RS 2000/- till my mobile service not activate pls start my cell service

Airtel Mobile — no incoming and outgoing

iam pad my mobile bill dated[protected] receipt no 2852976 by cash RS 2000/- till my mobile service not activate pls reactivate my cell service MY MOBILE NO[protected]

sir
i requested my problem my mobile no-[protected] not come in incoming call but outgoing call are gonig so pleas sir solve my problemb
bihar dist darbhanga kusheswar astan
(not in incoming call)

AirTel — incoming outgoing list

Dear Sir,

I would like to request that kindly send me my incoming and outgoing list from past 6 months.

Please send me the incoming and outgoing calls list of my number from last 6 months.Please send me the calls list of my number to my mail id as early as possible.
My Airtel Prepaid account number is [protected]
My email id is: [protected]@yahoo.in
OR
[protected]@yahoo.com

please send my outgoing call log of 2 months and also the message details

Airtel mob — mob connection outgoing & incoming call closed

Dear sir (2nd reminder )
mera airtel mob no [protected] hai .start sai abhi tak (last 3months) sai mob ka bill airtel company sai nahi dispatch kiya gaya .call center 121 mai 20 times call kiya. koyi responce nahi mela. couriare or postoffice kishi bhi madhayam sai bill abi tak nahi milla.mai apna mob ka bill pay karne kai leaiy reddy hu. 3month ka bill statement milne kai bad . or mera mob ko incoming or outgoing dono band hai .airtel apnai man sai incoming or outgoing chalu or band karta hai.ishkai barai meai airtel kai uper karbahi karai taki apne man sai outging or incoming apne man sai band or chalu nahi karai .ishkai barai me puri tarwhai sai inquari kiya jayai . or airtel kai uper karbahi kiya jai .ish kam kai leai abhari hum mera 2nd mob no [protected]

Hi,

My mobile no [protected](Bangalore) is having outgoing facilty but no incoming. Please do the activation or give advice what to do for incoming facility

AirTel — no outgoing

Please restart the outgoing facility immediately as my sim is intact as my [protected] no. I have not lost my handset/sim.

my no 4012786 outgoing facility is locked

my landline no 4012786 outgoing facillity is locked and i never received bill on time

AirTel — No outgoing or incoming

Hi,


I have changed my mobile network form BSNL to Airtel using MNP. Everything went fine for about 10 days. All of a sudden outgoing calls were barred without any notice. I contacted the retailer and submitted the documents for the second time too. After a week incoming calls were also barred. I submitted the documents again in Airtel office. Still there is no action.

AirTel — no out going

Dear Sir,

I had called airtel 50 times in 2 months ,my landline no is[protected],it's outgoing is closed.Airtel people say's there is outstanding in this accont,I only want the duplicate bill copy & accurate a/c no. of this particular landline on my mail id i.e [protected]@digituselectronics.com.

This is an humble request to you please do the needful ASAP.I have to pay the bill & get my number in use.

Thanks & Regards

Arvind
[protected]

Namaste (sriniaruna),

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id, You will be charged Rs. 50 per request for the same.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Saxena,

This is to inform you that your concern listed on 28 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Saxena,

Further to our discussion dated 28 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Saxena,

We would like to inform you that your concern listed 28 Mar 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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airtel postpaid conncetion — Network problem

Hi,
Myself vipin kumar Ghelot. i have complain so many time to customer care that network problem in cell phone on my resisdance. Req. refen. is 16661862 on dated 11/05/08.and second is 16778877on dated20/05/08.but airtel Exceutive not coming for checking this problem.

Airtel Post Paid — No Network coverage. Poor customer support

Hi,

I work in Magarpatta in Pune, Maharastra. I have a very serious problem of having almost no network coverage in my office and its almos a year we have been complaining. But the customer service representative tend to unederplay the inmptortance of our complaints. We all are fed with Airtel. All othet mobile companies have network coverage here.

Please Please do something Airtel before you close down shop.

Airtel Post Paid Mobile Connection — Poor network coverage

I am staying in BARC Township, Anushaktinagar, Mumbai. I have Airtel Post Paid Connection (No. [protected]). I have been using the services of this service provider since last about two years. In the beginning the services were good. The connectivity was excellant. But since last few months (after the fire accident in Lower Parel) the network coverage is very poor. In this connection many complaints were lodged on phone. Inspite of many (false)assurances no action has been taken till date. I am compell to use this connection due to the reason that I have no option to opt the services of other service provider on the same number.The irresponsible attitude of the service provider in this regard is highly objectionable.

NARESH CHANDRA

postpaid hutch connection — network/ connectivity issues

i am located in bangalore, i have a vodafone post paid connection and there are serious connectivity issues since last 2 months.I do not want the general customer care number, i am looking for the correct person responsible in vodafone to handle this as customer care has been helpless in handling this

I do agree that airtekl network coverage is very bad these days. Even some times, when we are trying to call our regular numbers...the resposne would be INVALID NUMBEr...suffereing alot with this kind of service.

Airtel Postpaid Mobile — poor net work

The services of the network are very poor. Several complaints have been lodged through call centre. No action has been taken so far. I can say AIRTEL IS ONE OF THE MOBILE SERVICE PROVIDER WHICH DOES'NT CARE FOR THE CUSTOMERS.

Postpaid Connection — no network coverage in the area

i have called at 121 several times regarding non coverage of the area i.e sadar bazar . i am not able to receive any of the calls becoz of some network problems. I have talked with your customer care executives several times but no requisite action has been taken till date .I last had communication with your executive on 26/08/08 and was given the complaint no.18066855 with the assurance of reverting back within 24 hours but no action has been taken yet.Please look into this unless i will approach consmer forum.

Bharti Airtel — CONNECTION OF MOBILE TO THE INTERNET

I HAVE ACTIVATED MY MOBILE OFFICE SERVICE FROM AIRTEL. NOW I WANT TO CONNECT MY PHONE TO COMPUTER FOR THE ACESS TO THE INTERNET. FOR THIS PROCESS I SHOULD GET SETTINGS FROM THE DATA CALL CENTER BUT WHENEVER I TRY TO CALL THE DATA CALL CENTER THEY ARE TELLING THAT I SHOULD FIRST ACTIVATE MY MOBILE OFFICE SERVICE. EVEN IF MY SERVICE IS ACTIVATED THEY ARE NOT GIVING ME ANY RESPONSE. PLEASE TRY TO SOUGHT MY PROBLEM AS EARLY AS POSSIBLE.

Postpaid Connection — poor network

my number is working in gujrat circle and I am getting poor signal in my place. my number is [protected]

Airtel Mobile Services — poor connectivity

THe area of interest is Sampigenagar, Ananthnagar Phase III, Electrnic ity, Bangalore. signal strength is poor . Cuts off intermittently. Additional transmitters/receivers may be require to strengthen the Airtel signal.

Thanks,

Airtel mobile connection — Post Paid mobile bill

Please change my email address from [protected]@yahoo.com to [protected]@yahoo.com(new email ID) in your records for sending my postpaid mobile bill.

I would like to change me login id & password. Kindly suggest the procedure on my email id :- [protected]@gmail.com

Airtel Mobile — inadequate connectivity

Airtel customer care sucks! I have complained to them about the bad connectivity for our cell phones in our locality on 06/01/09 at 15.44 hours and the reference # given was[protected]. They promised to come back to me two days later and today is the 13th day of February, and they are yet to respond. I have messaged them many number of times about my interest in their broadband connection and they promptly call back to say "we shall get back to you within 48 hours", and that is the end of the story. This has been happening for close to a year now and although we have their famous "blue boxes" in our locality, there is no connection given. They are more like show pieces now to decorate our streets. Either they tell us that they are not able to upgrade the connectivity or give broadband connection and we shall take our accounts to some other service provider who is more effiecient in this area rather than beat about the bush all the time. Will someone up there listen!

Airtel India postpaid connection — Network connectivity issues

I have a simple issue that was, is and probably would continue to happen.. I'm not getting the proper network in my cellphone in Bangalore, India.

My complaint numbers raised in November 2008 are:

[protected]on 7th November 2008)
[protected]on 14th November 2008)

It is disgusting to realize that airtel has not bothered to rectify these issues from the past 5 Months and after repeatedly calling the airtel customer care, the guys in the customer care put a smile into their voice
and tell me that the "technical" team is working on the same.

My calls started getting dropped. I thought it might be an one off issue and raised a complaint. No updates et all. I raised another complaint. I get a call from AIRTEL asking me whether "AM I NOW ABLE TO HEAR THEM
CLEARLY" and when I answered in the affirmative, the complaint was CLOSED! WTF?

From the past 3 days, I have been in touch with the customer care almost 18 times. Spoke to a couple of executives, got my call escalated to a floor manager, Mr. Azharuddin. He asked me to check my simcard in a different cellphone or get a duplicate simcard. I was told the same by another floor manager Ms. Poorna. No bloody change in the status. I paid 75/- and got a duplicate sim card putting in all my genuine trust in these people and thinking that my issue will be solved.

I was also advised by the customer care center, here in Basaveshwaranagar, Bangalore to check the issue with a different cellphone to find out if the issue was with my cellphone. The issue was not with my cellphone.

I had a call again with another floor manager after trying 4 times to reach airtel's toll free helpline 121. Whenever the call got connected, it used to get dropped. Though the same was noted by the customer care executives, none of them were actually realizing that the calls getting dropped was my concern. Talk about BEING DUMB HERE!!!

This floor manager, Mr. Sathish, who handled my last call, is cool enough to tell me that the issue has been "recognized" and he assures me that it would be solved definitely by April End. If that is the case, I have just a
few questions to ask:

WHY THE BLOODY HELL WAS THIS NOT INFORMED TO ME EARLIER?
WHY WAS I MADE TO GET A DUPLICATE SIMCARD?

UPDATE: I get a mail from their customer care center, which asks me to furnish all the details again, the same details which I have been furnishing to their call center executives. The best / worst / dumbest part is that this customer care executive who has mailed me has got my cellphone number wrong.. HE DID NOT UNDERSTAND MY EMAIL!!!

AirTel — Poor Network coverage, poor customer service

I have been using Airtel post paid connection from past 3 years. Over the years the service has degraded to an extent where calls drop, I am unable to make calls, weak and poor signals all within city limits. After complaining, many a times my ticket was closed without prior intimation or settling the complaint and after complaining again I was told that there were facing some challenges since the power shortage / fluctuation due to which the base stations were down ( around september last year). But even now it is the same there are places within Bangalore City limits where there is a disruption or no service. And they are still working to fix the problem!

Customer service is pathetic and there is no set process or guidelines for services, subscription, etc. The website is outdated, customer care executives @ the call center have different divergent views, folks at Relationship Centers again do not have the right or updated knowledge too, you have to check and cross check and if that person be it @ the call center or the relationship center is not there next time you get in touch with them, then you are in for trouble because you will be told a whole new process!

I am just waiting for the phone number portability to be introduced and then I can choose my network.

I don't think this will be of any use but helps in releasing the frustration I have had to endure and I am sure there are others who are dissatisfied or let down by a company like Airtel which makes loud promises about unbreakable bonds unmatched network. Well the network sure is bad and they are breaking bonds with the same people who have got Airtel the position they are in now.

Regards,
Prasad

chnange thje net work nd service for the exellent network nd connectivity message to [protected] raj/neeta

Bharti Airtel Mobile PostPaid Connection — Harrasment from Airtel

Respected Sir / Madam

I have not recieved my Post Paid Bill from Bharti AirTel from last 1 Year. I have already launch a complaint with Bharti AirTel. They had closed all the complaints without knowledge of me & when I call back Customer Support Person they informed that "Sir, due to upgradation we are unable to see your details. Request you to please call after 48 Hours." After 48 Hours callback they replied the same.

Though I have cleared my all dues by Feb 2009 I have suffered a lot in terms of Mental Harrasment. So I called up the senior person Mr. Abbas on his personal Cell Number & he assured me that you will be recieving the bill in next 48 Hours & still I have not recieved the bill even after 15 Days after speaking with Mr. Abbas.

Now I have decided not to pay any Outstanding Amounts & will file a case against Bharti AirTel for Mental Harrasment.

Please assist me in the above case scenario.

Thank You In Advance

With Warm Thanks & Regards
Sandeep Jawale
+[protected]

To whom so ever it may concern, i am p.harinathsai was customer of your airtel postpaid connection and i am not getting any postpaid bill my corresponding address. please send me the latest bill, i want to pay the pending the balance. so kindly consider my request and send me a soft copy to corresponding mail id.


Thanks and regards,

p.harinathsai,

alternate mobile no:- [protected]

i can not send any sms form my airtel conection i alredy chek my sms center number plz solve my probly as soon as

POST PAID MOBIL — GPRS CHARGES

SEVERAL MONTHS BACK, GPRS SERVICE WAS DEACTIVATED. IN RECENT BILL DT.[protected], I NOTICED THAT GPRS CHARGES FOR RS. 249/- HAS BEEN CHARGED TO ME. YOU ARE REQUESTED TO CORRECT THE BILL AFTER REMOVING THIS CHARGES.

regards,

A.S.CHAWLA
[protected]

Airtel Postpaid mobile connection — extra charge

in my bill for the period from17oct to 16 nov charged 100.00 for SMS which I never used and I would like to know that my security deposit Rs 500.00 to be dected from my bill amount ( Rs100 for five month) when it will be start

Airtel Postpaid Mobile Connection — GPRS charges extra

Airtel has sent a bill which includes GPRS bill of more than Rs.5000/-. I had never taken nor requested GPRS service. When I told the service provider that we will not pay for the same, they threatened me to disconnect the phone line. I am a business man and I may face a lot of loss for the same. They do not want to send a revised bill. Please help.

AirTel — Mobile network connections

Its very unpleasant to tell that Aitrtel subsrcribers at Mulund(East) Mhada Colony are facing huge connectivity issue since a month and there are no measures taken by you folks to get this problem resolved.

It is very pathetic to see that Airtel is so careless about it service to the customers and it is good to leave Airtel becuase here we are not getting value for money.

Airtel is literally sucking our wallet and [censored]s you all dont provide service.

we need a service with no interruption

Airtel mobile postpaid — Payment Issues

After having made the payments i have been harassed for the non-payments by the ruthless collection agents and hardly know the way to address the issue and handle the communication

regards
bhaskar

AirTel — poor network

sir
i have airtel mobile connection since 08 yrs. i having poor network provlom last 3yrs.i have call to costomer and regesterd my complaint many-many times.but there is no response .please solve my provlom.my mobile no. is [protected]
area is AGRA

Airtel Mobile — extra gprs charges

my mobile number is [protected].i have corporate plan..on 21st july,i just opened airtel live front page,which according to airtel is free to open and in my bill,airtel has put 20 rs.charges.plz check it and refund the extra chrges deducted by you..

Airtel Postpaid Mobile Connection — regarding e bill facility

i am a airtel postpaid customer. my no. is [protected]. i had received a call from airtel in the month of june saying that i will get a discount of rs50 in my next bill if i subscribe for e bill facility. i havent any such discount. so kindly look into this matter.

Airtel Postpaid Mobile Connection — Airtel does not allow to Port Out

Hello,

I'm airtel subscriber and would like to change mobile subscriber to idea.

On 24th January I have submitted MNP form and necessary documents given to idea. The request rejected by airtel without any reason. When I called airtel support they said that I have outstanding bill of 196.00 rs. The billing cycle is on 27th every month. I have paid deposit Rs.300 to airtel when I bought this connection.

Now I have resubmitted request again on 14th February and hoping to get it done before my next bill cycle starts. Airtel is really sucking and begging for customer.
I have 20+ person who are facing same problem and airtel is not allowing their customer to go away. They will not provide you proper service when you are with them and will not allow you to go easily. Really system airtel have.

Please help me how to get read of airtel and retain my number as well.

Thanks
Ganesh

AirTel — network connection

kindly can you check the network connection problem on the number [protected] as early as possible as i am not being able to make any calls from this no.it will be very thankful of you

Airtel Postpaid Mobile Connection — cheating by Airtel

I was visited by AIRTEL executives with postpaid plan proposals ! they convinced me to get 2 connections and hacked 2 cheques of Rs 30o each as deposit and gave me simcard. i was given mobile number by AIRTEL. the numbers are[protected] and[protected]. but TILL TODAY THEY HAVE NOT ACTIVATED THESE NUMBERS! . they got 300 each as deposit from me and never bothered to activate my numbers. When i called customer care they said that i am not their customer ! one higher executive got my complaint registered but never bothered to take any action, I have that complaint number let them contact me NOW or i am going to sue them for deficienc=y in services . I hop this will solve my problem so that i need not go and take more trouble.

mumbai airtel postpaid connection — poor network

i am having air tel mumbai cug connection ,and i m residing at vasairoad west near KT VISION CINEMA anand nagar ,i always found poor network in my flat ,i complained airtel customer care many times but gone in vain ,now i m thinking to switch over to reliance ,but due to cug i m not able to switch over my services to any other service providers

Airtel network connection — Poor Service

I'm using Airtel No. [protected]. Since 26th Dec 2011, i have been facing network problem with my no. Though i'm in coverage area, i could not call/receive any calls. Whenever i call it shows network busy. This is a poor network service from Airtel which i didn't expect.

Namaste Mr. Dey,

This is to inform you that your concern listed on 28 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Dey,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Shankar,

This is to inform you that your concern listed on 28 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Shankar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — inconvienent service

every time unnecessary amount from prepaid account and cuctomer services do not response proper;y this has took place many times whenever customer care excutive talks he or she says our server is down or system is having some technical problems

Bharti Airel — Reactivation of Services

I am continuously writing mails to customer care for the activation of my landline connection and dsl services from last one month.

No permanent solution is being provided by Airtel customer services and its stop working again.

Yesterday i logged another complaint however there is no resolution is being provided by them.

I am paying huge amount of telephone bills just to get the premium services, however there is no no service from last couple of months

AirTel — Inconvenience

Sir,

I A.Praneeth using airtel prepaid sim and my mobile number is [protected]. and this sim belongs to karnataka and due to some reason i am in visit to Andhra Pradesh now when i am in Andhra Pradesh they are sending messages to submit proofs. Presently I am in AP so it takes nearly one month to submit the proofs so make sure that not to give inconvinience

Namaste Mr. Singhai,

This is to inform you that your concern listed on 28 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Singhai,

We would like to inform you that your concern listed 28 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I have got highly obnoxious response from airtel customer side, it is highly unsatisfactory as well as irresponsible response by their side.they directly refused me to provide my sim without any inquiry of my concern and . however i have strong proof of that this sim belongs to me such as i have envelope of lost sim as well as i was the customer of reliance for three year for same number.
as a customer, i will suggest airtel to improve their customer service and entertain their customer concern seriously.

AirTel — DEDUCTION OF BALANCE FOR SERVICES NOT ACTIVATED

Dear Sir /Madam
Its been 3 months since repeatedly again and again money is being deducted from mobile no. [protected](prepaid).Type of deduction is 1 re per day or 3 rupees at atime .once 15 rupees were deducted for some hello tune download.On calling airtel customer care, they you have activated some xyz service and thats why balance is being deducted.Actulally we never activated any service still this kind of blunders happens, They also committed to return the money to the account but that also never happened .please take necessary action.

Regards

Sumit

Airtel — Plan Change and balance deduction

Without any intimation the plan has been changed from 150 free sms per day to 100 free sos per day, and according to the previous plan after the 150 free sms per day it was it charges 10paisa per sms and now after 100 sms its charging 1 rupee per sms. in the similar way i hav been deducted 18 rupees. After all these if i try to complain to the customer care they have blocked the calls to customer care without intimation and any reasons. This is my number [protected].

Namaste Ashfaq,

This is to inform you that your concern listed on 27 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ashfaq,

We would like to inform you that your concern listed 27 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Rakesh,

This is to inform you that your concern listed on 27 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Rakesh,

We would like to inform you that your concern listed 27 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Chaitanya,

This is to inform you that your concern listed on 27 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Chaitanya,

This is to inform you that your concern listed 27 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Chaitanya,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Bhutani,

This is to inform you that your concern listed on 27 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Bhutani,

We would like to inform you that your concern listed 27 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel complaint — call list

Dear sir/ma'am

i would be highly grateful to you i[censored] give me incoming and outgoing list of my airtel prepaid number [protected] on my e-mail id shivi.[protected]@gmail.com

regards


shivi.....

bharti airtel ltd — request for outgoing caller list

Dear sir / madame ,

I am holding an Air-tel prepaid mobile connection ( [protected] ) under my name . i have called 198 from my AIR-TEL mobile and requested for an outgoing caller numbers list from my mobile connection for the month of January 2011 on 22/06/11 at 11.35 am , instead the customer care agent told me to send a message to 121 requesting for it and i will be charged Rs.50 from my mobile and will get my outgoing list through postal in 7 days time.
I did sent a text message to 121 ( in this format " PPERBILL JANUARY 9/495-B,SIDCONAGAR,VILLIVAKKAM,CHENNAI-49." , as per the customer service agent instruction ) on 22/06/11 at 11:40 am.
I did received an acknowledgement text message from customer care
( 121 ) on 22/06/11 at 11:41am saying that they have received my request with my reference request I.D. : 180307.
Then at 12:06 pm on the same day i received a text message from 122
( Air-tel ) saying that requested bill has been generated and will be dispatched to me with in next 48 hrs ( i.e., by 24/06/11 ) and Rs.50 was deducted from my prepaid mobile at the same time.
When i follow up my request with customer service agent ( 198 )on 25/06/11 i was told that it will take 7 days as i was instructed at the first time, and when i inquired about that text message from AIR-TEL saying that it will be delivered to me with in two days . The customer service agent refused to answer and told me it will take 7 days time. I waited till 7th day which is 29/06/11 and called 198 at 09:17 pm and spoken to Ramakrishnan , he informed me that the request dispatch time is 7 working days and not 7 days , which is 01/07/11.
I have spoken to Customer service Supervisor Ms. Hema on 02/07/11 with regards to my whole scenario , she informed me that she is taking a complain on it and some one from AIR-TEL will be calling me soon, but nothing happened .
I called 198 again on 02/07/11 at 12:00 noon and spoken with Aswini and she gave me the complaint number ( RIBIL [protected] ) and she did promised me that i will receive a call from AIR-TEL with regards to my complain, but so far no one called me.
I hope you understand the whole scenario. I believe that you truly understand my situation by just following the information which is given to me by AIR-TEL customer service agents and i do have the text messages sent from AIR-TEL as a proof. I kindly request you to take necessary actions required to issue my "outgoing callers number list for the month of January" ASAP.
Awaiting for your earliest reply and a solution for my issue.

Thanking you in advance,

MUSTHAFA JAHANGIR
[protected]
[protected]@yahoo.com

03/07/11
09:15 pm
CHENNAI

Thankyou very much Rakesh, finally i've received the detailed document what i requested but JUST AFTER " 30 DAYS " .
Thankyou once again
Musthafa

Namaste Adinarayanag,

This is to inform you that your concern listed on 27 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Adinarayanag,

We would like to inform you that your concern listed 27 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Bharti Cellular Limited — Termination of Airtel post paid

I want to terminate my Airtel Post Paid service and tried to do so by calling to the customer care of Airtel on [protected] several times.

The customer care representative instead of terminating the service, first asked me many questions why i want to terminate. I answered them. Then he said he is transferring my call to another department saying they will terminates the service and no one responded on that number. Then the call got disconnected.

After that I called the customer care twice and as soon as mentioned that I want to terminate the service to the customer care executive, my call was cut.

Later on, my calls were not at all transferred to the customer care executive at all.

This is ridiculous. My billing cycle is from 25th of every month and today is 24th. So it looks like these airtel folks will ask me to pay the fixed rental (599 Rs) for the next billing cycle as well by not taking my request to terminate the service today i.e on 24th March.

I would like to black list airtel if they do something cheap like this.

Sir,

I got transfer to chennai, so i want to terminate the post paid connection on 10.08.08.

Details :

Mobile No. :[protected]


Kindly do the needful at the earliest and reply via mail.

Regards,

M.Madavan
L&T ECC Division
L&T Techpark Job Site
Kusumagiri Post
Kakkanad
kochi - 682 030

AirTel — Connection termination

Hi,

I had submitted the connection termination application for my airtel number ([protected]) in the month of March' 08 and has also paid the outstanding amount at the same time...but sorry to say nobody has yet taken any action on it and I am continously getting the bill every month. Infact a month ago I have also received one legal notice for making the payment. I went to the Airtel shop (Meerut - Nai sarak) along with all the documents and proofs and asked them why you are sending me the bill regugarly when I have already submitted the termination application and paid all the money...they checked thier records and apologies for the mistake and said that you will not get any bill from now and connection will get terminated within 24 hours...but still the situation is same even though I have written a mail to Nodal office and senior officer...but didnt get any reply from that...request you to help me here.

Regards,
Sudeep

Bharti Cellular Limited — Charge for a promotional offer without permission

My Name is

On November 9th at 11:31 PM iI received a massage informing that I have been charged for Hello tune activation.
Today when I compaint about the same in custommer care they tell me that you have pressed '*' and '9" buttons on your keypad when a promotional call for Hellotune from company. But I hasd not received such a call even. Also my call log dosent show it.

The company charged me for the offer without my permission .

I hope you will help me for taking refund from the company.

This service provider has cheated me second time such a way.

Custommer care supervisor behaviour was very rude in response of the compaint.

My name is Samir Gohel
Cell No. +91 [protected]

AirTel — Connection terminated

Dear Madam / Sir,

My mobile number [protected] (which i have been using from almost 6 years) got disconnected without any valid reason. When i called customer care they informed me that the sim was not in use for 2 months and that is the reason for disconnection. But i have not kept the sim idle. The sim's validity was not over and i use to make calls using the same sim. I use to recharge and had made calls just days before disconnection and I can submit proofs for the same.

Please help me out to restore my connection.

NB:It is disappointing that Airtel customer care was not ready even to register a complaint when requested.

Regards,
Fahad Mohamed
contact no -[protected]

AirTel — termination of connection

AIRTEL




they terminated my mobile connection without any prior information . after asking in their customer care they told me that due to documentation they did that while i submitted all the documents and my phone was active more than a month . this is a big sorrow for me as i had more than 100 rs balance .

please take quick and proper action .

my phone no:[protected]

Namaste Mr. Nambi,

This is to inform you that your concern listed on 27 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Nambi,

We would like to inform you that your concern listed 27 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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