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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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D
DEEPAK PASWAN
Apr 18, 2013
Resolved
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Address: West Medinipur, West Bengal

Sir please give all call details of[protected] for the month of march and april 2013 in my mail. Thank u .
Aug 13, 2020
Complaint marked as Resolved 
please give detail of incoming & outgoing call of this no [protected]
I am ummed singh, my airtel prepaid no. [protected], , I want to gate my income& out going number from 01 april l09
plz send me my number [protected] call detale 4 april to 4 may plz send on my email [protected]@gmail.com its argent
I am a prepaid customer Airtel. My Mobile No. is [protected]
I want incoming & outgoing call detail of my no. for last three month.
march 200, april 2009, may 2009
Please provide me detail on my email ID, my email ID is as given below

[protected]@yahoo.com
[protected]@rediffmail.com
my mobile phones outgoing call detail 01/04/6 to 29/05/2009
plz send me my number [protected] call detale 4 april to 4 may plz send on my email -sahoo.[protected]@gmail.com its urgent
plz send me my number call detail 4 april to till date [protected] plz send on my email -sahoo.[protected]@gmail.com its urgent
plz send me my number call detail march to till date [protected] plz send on my email [protected]@yahoo.co.in its urgent
want call detail of my no. +[protected] frm 1feb to 30 june plz send me as fast as u can on my email add its very important
[protected] call details
[protected] call deatls
BILL SEE AND NUMBER DETAILS
my name is subhash yadav i want to know myu incoming and outgoing calls on my mail id [protected]@yahoo.com from 01-oct-2008
i want to access call detail, plz reply me
no is [protected]
i am a prepaid customer Airtel. My Mobile No. is [protected]
I want incoming & outgoing call detail of my no. for last four month.
decmber 2008, janwary 2009, feb 2009
Please provide me detail on my email ID, my email ID is as given below
Plz send me [protected] no call details
my cell no is [protected] give last 3 month call detail may to july.
Call Detail of Last two months of no.[protected]
hi i am nishad i am now in saudia
i am transfer in saudia [protected] thi's number but no charge mony .
y no whorking transacton pls chek thi's & reply me
dear sir,
my mob no. is [protected] i want this no.incoming & out going call detail from 01/10/2009 to 21/10/2009.
sir i am humble requesting you plz send me urgent
Sir/Madam,
i need to know my call details of my no [protected] of months sep. and oct 09, plz send it to my mail as soon as possible,
waiting for ur responce
Regards
Pradeep
A other person taking my numbers call detail, plz help me
Request
Sir
A other person taking my call details, & create many problems to my contacts, so plzzzz help me
to protact my cell no.
my no. [protected]
plz take action quickly .
i want to know detailed information about the airtel sim user ... so wat i had to do????
plz i need call detail of an airtel no.[protected]
I want to know call detail of acqused jamtara P.S. case No. 25/09 dated 28/02/09 U/S 395 IPC his mobile no. [protected] since 27/2/09 to 31/10/09 send me call detail. my id is [protected]@yahoo.com
My number is [protected]
I need my idea call detail time for begning -january 2009 please send to my mail id all in comming and outgoing telephone number also need
My number is [protected]
I need my Airtel call detail time for begning nov-07 please send to my mail id all in comming and outgoing telephone number also need

AirTel — i need call detail

sir i need call detail of my airtel number of delhi i:e [protected]...... plz sir i need it,,,
yours:faithfully
humaira dar
d/o rafiq ahmad dar.
presently in afset college faridabad delhi......
my no. is call datails
I am having airtel connection no [protected] my sim is reject

AirTel — AIRTEL CALL DETAILS

My mobile no is [protected] .airtel post paid .i would like to have my call details for the month of february 2010


yours sincerely

G.Mallikarjuna Rao
I WANT TO KNOW MY CALL DETIAL. MY NO. IS [protected]
i want call detail of my no [protected]

AirTel — need call detail

call detail for 3 months
dear sir/madam

i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id mentioned above.
thanking you

regards
sanjeev
call detail incoming & outgoing all call history pls send me mail tnkssss cel no [protected]
sir i want to know my numbers call detail last two month. My number is [protected].
Hello

There are various incoming calls and various outgoing calls on this number..

Details are:

All numbers start with 9


Thanks




Keshav Bhagaddar
Consumer Complaints Forum
India
i want to my call detail num [protected]
sir,
why my call detail of my airtel sim is leaking by castamer care
is it good and when i complain to airtel nodel office i talk to airtel nodel officer he told me that within 24hour we find out the problem and we will phone up you and know sir they had lock my sim and i know who is doin this wok HIS NAME IS SUNNY AND HE IS WORKING AT JAMSEDPUR CALL CENTER
SO I WANT THAT YOU TAKE DESCION.AND INFORM ME NO WHICH IS [protected].

AirTel — Bill Details i need

i am Saravanan i want my prepaid incoming out going calls & Messages detail july to august mobil No.[protected]
please send me the last three months totel call detail ph- no [protected] my e mail id is [protected]@yahoo.in
one phone No [protected] many time disturbs me
how to get Call History of my airtel prepaid number

how to get call history of my airtel prepaid number
SEND ME PROCEDURE ON MY EMAIL ID...
I am prepaid customer of AIRTEL connection.This mobile give me bestconnectivity in any area of my stste.My mobile no is [protected] and my name is FESTIN JOSE.i want know the call detail from jan 1st 2010to till date in my mail address [protected]@yahoo.co.in
I HAVE MY LAST CALL DETAIL
call detail of [protected]

need the call detail of last two days
Dear Sir/Madam
Please provide me Call Detail(incoming/outging) of my [protected]
Thanks.....
how to get Call History of my airtel prepaid number
respected sir my mob no is [protected] i will very thankful to u if you send the 3 month details of incoming & outgoing calls on my no.
my mail id is ( devesh.[protected]@gmail.com)
thank you
plz send me call detail of my airtel no. [protected].from february to 23 march.my name is anand mishra. father name is shyam narayan mishra.adress police line gorakhpur type 3,room no. 13
sir, i want the last three months of incoming and outgoing call list details of this no. [protected], please give on my mail that is [protected]@yahoo.com
we highly appreciate your feedback .Now i have a hope to received my Call Detail of mentioned Penrod
best regards
Akhatar Hussain Ansari
i am susheel kumar using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last five days. if possible as soon as early send me detail. thank you.
Sir, the airtel prepaid no. [protected] IS my and tell me detail in 9th May to 21st may out going and incoming messages and calls detail . Please tell me the detail on my id [protected]@gmail.com



thankyou
h.s.varma
Dear Sir/Madam
Please provide me Call Detail(incoming/outging) of my [protected]
Thanks.....
ple........[protected] call detail in last one month
i want to know call detail in last 2 months of my no [protected] my Email id [protected]@rediffmail.com
sir, i want know this no [protected] last month call detail please
My id [protected]@yahoo.com
[protected]@gmail.com
respected sir,

i am ravi. My mobile no is [protected] and i using prepaid for this
number. I need last three to four month incoming & outgoing call list.
Pls send me that on my thise-mail address.
It’s urgent.
thank you..

AirTel — call detail

i want all my in comeing &outgoing call detail for my no [protected]
I WANT TO KNOW THE LIST OF DAILED NUMBERS ON 18TH NOVEMBER FOR THIS NUMBER: [protected] PLZ IT IS VERY IMPORTANT TO ME, SEND THE DETAILS TO MY NUMBER PLEASE ...mahesh.[protected]@gmail.com ( or) send the detals to this number : [protected]
i Wannaget the call detail of my number
sir,
i m using airtel company's prepaid connection with no. [protected]. & i want to know my incoming & outgoing details for this (25 december 2011 to 5 march 2012)
plz send my detail's to my e mail id. [protected]@yahoo.com
SIR,
MY MOBILE NO.IS AIRTEL I WANT TO CALL DETAIL TILL DATE ON24-4-012 TO 9-5-012.BUT COMPANY NOT ANSWER SO THAT PLESE SEND ME CALL DETIL MY MOB.NO.[protected] ON MY EMAIL [protected]@yahoo .com

THANK &REGARD

YESHVINDRA SINGH
sir plz give me my airtel number last 1 month outgoing and in coming call detail my number is [protected] i have lost my phone my phone using now other person plz tel me all detail last 1 month its urgent .
sir plz give me my uninor number last 18 days outgoing call detail my no is . [protected]
sir
plz give me my airtel number last 1 month outgoing and in coming call detail my number is [protected]
Dear sir

I am in need of all call details of month of may for my Airtel prepaid no [protected].
please provide me with details on my email id as soon as possible.
Till today I have not received any bill copy
hii sir i have a airtelprepaid number [protected] i need a call detail outgoing and incoming detail send me by my email [protected]@yahoo.com please send my email
hii i have a airtel prepaid number [protected] i need a call detail outgoing and incoming detail send me by email [protected]@yahoo.com thanks very much plz send me by email
i wnt call details of airtel number..plz give mt the solution.?/
find a number details & address
Respected sir/ Madam,

Please provide me the call details of the last 3 months and the address of the airtel number..ifit is possible to u plz mail me the suggestion...i will provide u the number..
Please send me my airtel mobile no.[protected] call detail 1-06-12 to 05-08-12
I want call detail from 19.08.2012 to 23.08.2012 my no. [protected]
Namaste Mr.Menariya,

We would like to inform you that your concern listed 24 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
sir my no [protected] please my statement in last three months in my email address ankit.[protected]@yahoo.com
i want the details of incoming & outgoing calls from 01.12.2012 to 31.01.2013 of my no. [protected].
for my email id [protected]@gmail.com please sir
i am Denesh singh my mobile no is [protected] and [protected]@rediffmail.com i applied for call details of January (20-25)
but i did not receive calls details
please send me calls details
sar please my mobile no-[protected] out going call detail date-01/01/2007to01/01/2013 my name is anil naga kusalkar at shivaji nager, pune
my call detail and my mobile no. is [protected]
[protected]

Respected sir/ Madam,

Please provide me the call details of the march 2013 months of numbers([protected]) - in case you need any FIR no i have it with me - i have lodged the FIR for the same at nagrota bagwan Police station.
my name preminderjeet singh my phone number[protected] i need incoming and outgoing call from 1-2 2013 to 4-4 -2013
I am Raj Kumar using ur airtel company's prepaid connection with number [protected] and i want the incoming and outgoing details for last three month. if possible Please send call detail on my Gmail ID Raj.[protected]@gmail.com as early as possible. send me detail. thank you.
Next Time
sir/mam pls send me last month call detail of my airtel prepaid no [protected] & ID :[protected]@gmail.com
plese send me incoming and out going call detail of this mobial no. [protected] of last three months thnks,
dear sir/madam,
pls send to me call detail my no is [protected]
call details
sir,
I want the call history i.e. missed call, received call and dialed call of my airtel mobile number [protected] for last 3 months. Please send the said details in my email id- [protected]@yahoo.com
call detail
this web site is time pass so any how not use this website
very bad
respected sir,
i am mohsin using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last three month. if possible Please send call detail on my Gmail ID [protected]@gmail.com as early as possible. send me detail. thank you...
respected sir,
i am mohsin using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last three month. if possible Please send call detail on my Gmail ID [protected]@gmail.com as early as possible. send me detail. thank you...
I want ti get my contact detail of Airtel postpaid number..
please send me the call details of the airtel mobile no. [protected] of last 3 months of 2014 on my e-mail [protected]@gmail.com


thanks
the matter is that my brother is a railway employee loves to a 14 year old girl. my family even no one except girl family is agree. when we ask about the matter her family deny to this matter. thats why call details is neccessary to see her family. please help to my family. for this help we would be thankfull to you.
please send me the call details of the airtel mobile no. [protected] of last 3 months of 2014 on my e-mail [protected]@gmail.com
the matter is that my brother is a railway employee loves to a 14 year old girl. my family even no one except girl family is agree. when we ask about the matter her family deny to this matter. thats why call details is neccessary to see her family. please help to my family. for this help we would be thankfull to you.
Sms&;call detail out&incoming
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    D
    deep gill
    from Delhi, Delhi
    Apr 18, 2013
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    Address: Sirsa, Haryana

    I am regular user of Airtel internet service with prepaid number [protected] , my complaint is Airtel service provider deducts money from my main account illegaly and when i want to discuss my prolem to company, they did not take my problem seriously and disconneted call by customer care person

    Airtel Prepaid — illegal deduction

    Airtel without my consent takes Rs.99 from my prepaid account . The customer care when questioned
    says thats the way they do for vaspack which I never asked for.The customer care lady staff has the audacity to tell me 'complain to whomsoever you want because I am the ultimate authority'
    I am a 15 year customer of airtel and I now feel I should call it a day and quit airtel
    I have lost my mobile some body picked up the phone today[protected] at 11.30 A.M. (Approx) Please try to find out the location It is at New SeemaPuri (told by the person who picked up the phone my no is [protected]
    my number [protected] airtel me hellotune activet nehi ho rehi thi friend chat activat ho gaya bina response ke
    hello,
    i m arpit sharma. Today on 19th of july 2010 a sum of money is deducted from my prepaid account.
    although i did not make any calls or other deductable transactions. So please send me the details for this deduction or refund my mo send ney. You can send me the details on my e-mail id, which [protected]@gmail.com.

    Airtel — illegitimate money deduction from account

    hello,
    my complain is that a certain sum of money is deducted from my prepaid account on 19th of July 2010. The mobile number is [protected]. please send me the details. you can send the details on my e-mail id which is [protected]@gmail.com.

    Airtel Prepaid — ILLEGAL DEDUCTION OF MONEY FROM PREPAID ACCOUNT

    SIR, I AM ASHRAF .MY MOBILE NUMBER IS [protected].SINCE LAST THREE DAYS COMPANY HAS DEDUCTED Rs 5,Rs 3 AND Rs 15 IN THREE SUCCESSIONS.NEITHER I HAVE ACTIVATED ANY SERVICE NOR I HAVE SEND ANY REQUEST FOR ACTIVATION OF SERVICE.PLEASE SUGGEST.
    MY E MAIL ID IS [protected]@rediffmail.com.
    Wrong deduction of Rs.30/- within seconds from my cell no.[protected] after pressing this no. by mistake 58558 (subscribing to mehfit e timepass service). what is this. what the timepass entertainment u will provide to me. I want to know why this stupid system of deduction from a mass Airtel concern. I think like this, u r cheating so many consumers. At stretch rs.30/- deducted from my account. Refund immediately otherwise I will taken judiciary action for wasted my money and time and also i will send the same complaint msg to more 1 lakh subscriber of airtel immediately, in case u r not refund my Rs.30/- within one hour time. U chech my cell no above written and refund accordingly otherwise the result will be i don't know how much bad may be.

    Airtel — illegal charging for nonsense services

    my name is K.S.Chandra Babu,my mobile no. is [protected],my phone is charged with some unwanted and nonsense services which i don't want and they are being charged too.i complained on phone many times but none helped.your consumer care people does'nt even know what your email address is.my balance was suppsosed to be Rs.70,and your people tell i have been using airtel live which i was'nt,to my knowledge.and the biggest nonsense is your VAS which i never asked for.therefore,i ask you look into it make this thing happen as quickly as possible and stopping me from moving on to a further hard step.
    thank you.

    AirTel — Illegal account deduction

    My account balance( Rs.25) have been just deducted. I want to know why? It happen likes this situation three times or more. I want a reimbursement for this illegal deduction, and i don't like this thing happening again!
    Please act fast!
    now my problems has been solve and got reimbursed thank u! And i hope it won't happen again! Thank u!

    Airtel - prepaid — Illegal deduction

    Recharged Rs.225/- for 6 GB internet valid for 90 days on 25.07.2011. Given 2 GB on 25.07.2011 assuring every 2 GB on completion of 30 days. First 2 GB utilised upto 22.09.2011. without giving further 2 GB + 2GB deducted Rs. 67 + 24 + 24 + 16 = Total Rs.131/-. On Registering the complaint Airtel given 2 GB on 26.09.2011, valid upto 26.10.2011. But upto now, they have not refunded the excess deducted from my balance Rs. 131/-. Even contacting their executive at 121 is very difficult. After talking to Airtel executive, they will not give any information and ask unnecessary information. They also say no information available with them.

    Also for talking to executive @ 121 we have to pay a lot of money and unnecessirily they will hold the line for a long time by asking so many unwated question.

    Thanks

    Airtel/Prepaid — Illegal deduction

    Hi,

    Day before yesterday i got the refund of the iilegal deduction, After on day Airtel do same thing again by deducting 30 Rs without any reason. I have doubt on working of the executive of Airtel who are indulge in corrupt practices and harassing their customer, what customer do if service provider indulge in such corrupt practices. They have only two choices either change the service provider or submit their complaint in consumer forum.

    In the morning i receive message regarding the subscription of a service, which i never had applied for it.

    Please solve the problem immediately and take tough action on the concern executive.

    Thanks&Regard
    Sunil Dhyani
    [protected]
    My problem to Airtel because they could deducts balance from my accoumt even when i am using internet pack of Rs.5 with 30 MB data, when my data not comletely uses, service provider (Airtel) deducts balance amounted to Rs.17 and when i want to discuss my prolem to customer care of Airtel, they could not hear my problem and disconnect call inbetween
    Namaste Mr. Gill,

    This is to inform you that your concern listed on 18 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Namaste Deep,

    We would like to inform you that your concern listed 18 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      A
      abhishek33452
      from Badlapur, Maharashtra
      Apr 17, 2013
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      Address: Maharashtra

      Hello,

      My airtel prepaid number is [protected].
      I desperately need incoming call details for 29th of March 2013.
      I contacted the airtel customer care regarding this.They asked me to msg EPREBILL Month Email. I did the same but i received only outgoing call history.
      And when I asked for incoming call history, they aren't providing me.
      It's a matter of life and death to me. I badly need the number from which i received the call on 28th of March 2013 as soon as possible.
      kindly Help. My email adress is [protected]@hotmail.com

      AirTel — need detail

      sir i need my incoming& outing datil on my mail my no. is[protected]
      Sir, I need my following mobile numbers bill.[protected], [protected], [protected].
      Kindly co-operate.
      plese tell me how to Unsubscribe the airtel stardust offer
      Sir, please unsubscribe stardust pack on my airtel no. My no is [protected]

      AirTel — details of incoming calls

      dear sir,I am a post paid customer of airtel for past several years and paid thousands of rupees as a consumer. In Nov. 2007 some body stole my purse from my car in Fatehgunj Baorda Gujarat. FIR was lodged and have been requesting the airtel company to give me the details of incoming calls as I need to trace the person who has taken Rs. 2 lacs from me and has disappeared. My papers and the proof of giving him the money was in my purse was also stolen.I was getting calls from him on my mobile,and was stolen too. I had sent a notice through one lawyer and he says he has misplaced the copy of the notice,which was returned saying the person does not live here. My lawyer once went to mumbai said that he went to mumbai but now refuses. it seems he has joined the culprit.airtel refuses to give me details am 60 yr. old female

      Airtel — Incoming call unavailable

      hi

      I am Mohd Safiuddin my airtel no. is [protected] i had portable from idea to Airtel on 22 Jan 2011 after seven days on 29 jan 2011 my idea sim deactiviated and Airtel activated but since 29 jan incoming call unavailable[ Not Reachable] in Airtel Sim Card i have many times called in Airtel Customer Care but they not listen my words and put my call on hold after few minutes call disconnacted. Airtel customer care is too bad cusomer care in india they don't want to help their customer. I feel very angry becuase last two days my no. in off mode. What should i do i can't understand. Its a very disppointing that no. 1 mobile service in india don't resolved thier customer issue.

      Regards
      Md Safiuddin
      Contact no. [protected]
      Email Id Safiuddin.[protected]@gmail.com

      Airtel — Why they Require Police complete to get incoming and outgoing calls for my wife no.

      Respected Sir ,

      I want details of incoming and outgoing call for prepaid but they want police complete . how is it possible for getting call details they require police report for my own wifes number. this is not possible.
      So suggest any other way to get it. its important.

      AirTel — need detail about this user

      respected sir [protected] tis mobile number person giving unwanted miss calls and msg to my sister number so pls tell number address sir pls reply soon
      Namaste Abhishek,

      This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Namaste Abhishek,

      We would like to inform you that your concern listed 17 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

      Regards
      Deepak Mohod
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      I am gratefull that you acknowledged my complaint but at the same time I am sorry to say that my issue has not been resolved.
      I went to the airtel gallery and there they denied to help me.
      I even went to the police station to log in an FIR so that I can get the incoming record but again I was unheard as they didn't find my reasons good enough. That was as expected.
      May be my reasons to others may not sound serious but for me it's damn important.
      I need that particular number at any cost. Kindly help
      I will do anything that it takes. Please understand the seriousness of my matter.
      Helpful
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        C
        chandankumarmodi
        from Bengaluru, Karnataka
        Apr 17, 2013
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        I purchased SIM card of AIRTEL on 7-Apr-13, for personal purpose. I was charged Rs. 45 for that. Initially I didn't see the Price written in the SIM card envelop. Later on I observed that it was written Rs. 15. Ofcourse, it is very small amount, but this shows the credibility of the service provider / its dealers.

        Anyways, I was promised that my card with be activated in two days. But it took more than 7 days for them to activate. Dealership gave me many reasons for the delay like: Documentation and stamping issue (so I submitted another set of documents immediately), the person who collects the form is on live due to Ugadi and Airtel has given 2 days off to them, the person who collected my form has gone to his native home. When I asked his contact number, the dealer person told me that he will not pick the call as it is after office hours and he is at his relative's place.

        When I asked why did he charge me more for the SIM card then he arrogantly told me that he has employed people on payroll, he has to take care of the shop and running expense. He also asked me to buy the SIM from any other shop who sells at MRP. I thought it is futile talking to him so I didn't discuss much with him on why he charged me more.

        After much argument he gave me one manager in Airtel. He was the only person who helped me a lot and activated my SIM card on 15-Apr-13 (8 days after I bought SIM card). This shows the poor level of professionalism (the manager being an exception) at the operational level. I request Airtel to take some strong steps in improving the customer experience, especially at the operational level.

        Also, although the amount charged by the dealer to me was not a very big amount, but it shows the credibility and honesty of the people who are selling the SIM card. Therefo,re please look into the matter and resolve this as soon as possible.

        All I would say that my initial experience with Airtel was very bad.

        Regards,
        Chandan Kumar Modi
        Aug 13, 2020
        Complaint marked as Resolved 

        Airtel — price morethan MRP

        Sir,


        I reside at khairtabad location ,hyderabad . here all shopkeeper take morethan mrp on airtel topup coupan of rs. 10and.30 .if i ask why then it is said that we have less margin so u have to pay more than MRP.i want to lodge my complaint and please look into the matter.

        thanks

        sincerely yours

        nitesh.

        Airtel — dealers are taking extra money on mrp price

        iam the customer of airtel. my phone number is - [protected].
        dealers of the airtel recharge givers are collecting extra money on mrp price.........for example for RC-20 they are collecting 22 rupees.........

        AirTel — activation charges

        i am holding airtel no ([protected]) from around 3 yrs. earlier it was a prepaid connection. but about 11 months before one customer care executive called me (Sonali [protected]) from airtel office and offered for a post paid scheme keeping the same no. i have opted for the same. there was no charge for activation as that was in a offer, only i have to deposit 500 Rs as advance which will be deducted after 6 month. i paid and my post paid scheme started. . from then i am using this no and also paying every month without any delay.
        but when after 11 months (after post paid activation) i called customer care to deduct the advance amount, he is telling me that, Rs. 500 is deposit amount and non- refundable.
        what type of fraud is this??????
        as per my plan "nonstop 295", generally the max deposit amount is rs. 300. what, i have opened a charity?? then why i have given 500 not 300. i have opted for zero rs. deposit as offered by airtel customer care executive.

        now i want to deduct my advance amount from my next bill.
        Bangalore Marthahally recharge Airtel mobiles not available mobile shope.

        Airtel — Selling currency more than MRP

        Dear Team,
        There is a coupon (Prepaid) of Rs. 10/- which was released from Bharti Airtel. but in Bangalore, in some places like Mattikere, Yeshawantpur, the currencies are sold at the cost of 11/-. When asked to the seller, the answer was that, they are not getting sufficient currencies to sell and they have to bring these from far (near to Majestic). Hence they are charging 1/- extra for these coupons. Perticularly MBA Enterprises, Near 8th Cross, 8th Main, SBM Colony, Mattikere, Bangalore-54.
        About the currency supplier:
        He also told about the dealer, who supplies currecy to the sellers, wants the selller to buy which denomiation he have.(its nothing but forcing them). The sellers wont get the currency they want.
        About the call center:
        When i called to customer care to complain about this, Mr.Sanjay (may be the wrong name!), received my called. When i insisted to take my complaint he told that he can't take complaint and will inform the seniors. When i asked them, how can i come to know if the complaint is resolved or not?? then he insisted me to buy the currency in the same shop. If i have been charged Rs. 10/- then just think that the problem is solved. If not then its not solved.
        Dear Team,
        Kindly check about this issued and take action on the sellers and dealers also.
        Hoping for the better results..

        Airtel — taking extra money.

        Hi I am Krishnamurthy and I am using airtel prepaid card for more than 7 years and my number is [protected]. I am in students pack. I didnt get any signal problem till date. My friend Mr.Manuvasudevan who was a staff of yours gave me this number when you had your office in the name of Bharathi Telecommunications at Peters Road, Chennai. Your service and the signal is very good comparing to others. As my friend gave this number I am unable to throw away inspite of having some problems.

        I use to send many sms to my friends. First it was unlimited but now you are charging 5paise per sms. But many times it takes as 10 paisa per sms and I have made complaint and gratefully you have returned me the money. Again yesterday (23.08.09) and today (24.08.09) even if i send a single line it takes 10 paise. Today morning (24.08.09) I had a balance of Rs.222.62. and I sent sms to 6 numbers and there was a balance of Rs.222.02 instead of Rs.222.32. After sending one sms the screeen shows it has deducted 5 paisa but when I saw the balance it has taken 10 paisa. Please see to it. Each and every time it happens. Everytime I can't be calling you and wasting my time. Even if I make calls you are taking extra money. Please see to it and in future it doesn't happen to me.

        Thanking You


        Chi.Krishnamurthy

        AirTel — More charges

        Hi ,

        I had done a airtel to airtel call (local). Charges as per my scheme should be Rs.1 / Min.
        I spoke to my wife on 29/09/09 at 2.20pm for 4.59 secs. The message which i got after the call got finished is showing me Rs.6 deducted.
        When i check last call duration in my mobile it shows 4:59 and log also shows the same.

        I called up airtel customer care they are telling that i spoke for 5:01. Which is not correct.
        I feel they are fooling the customers by adding more charges. How can thier system show 2 secs more.Where as my mobile is showing correctly. Which is NOKIA N70 mobile no one have any access to change any data. Balance reduced from 287.74 - 281.74.

        My concern is i have faced similar situation of charging by airtel many times this time i have proof.

        I am worried about many valuable customer who will loose money because of this kind of activitiy.

        I want to bring this to your notice.Please take this as case study and do thing which will help all customers.

        Please help me my nbr is [protected].

        Regards,
        Krishna
        Hye,
        This is mahesh from aligarh(up). I am visiting airtel office from last 7 days to convert my prepaid sim (which i am using from past 4 years) to postpaid connection, the guy named nitesh kumar sitting over there is charging Rs650 instead of 500 told me by your customer care executive. when i told him that customer care executive told me its 500, he said they know nothing moreover he is giving a slip of rs 500.I want an immediate action to be taken against nitesh kumar other wise i am moving to TRAI and POLICE for my complaint.

        Mahesh jadon
        [protected]

        Airtel — not providing the services and then charged for that

        i have been complaining about my calls disconnecting and improper internet services for the last 2 years ( refer to your data base for the details) . kindly note that though i am not provided with the services i have opted for i am charged for it . even after contacting the nodal officer and the appellate my requests and complaints have gone waste.these are the recent requests numbers i have .Every time i call 121 , 12118 , 12134 i get the same answer and response. what surprises me is a couple of executives even told me that the technical team would visit me and solve my problem but nobody has come.
        36064767
        [protected]
        [protected]
        [protected]
        f[protected]
        f[protected]
        [protected]
        35985909
        [protected]
        f[protected]
        f[protected]
        f[protected]
        35823474
        f[protected]
        36126785
        36064767
        f[protected]
        f[protected]
        f[protected]
        -- These are my requests and complain numbers all your executives take time ranging from 2 hrs to 48 hrs including the nodal officer and the appelate. kindly note that before it was not possible to change the service providers now because of mnp it is possible.please note that you should compensate me for the ordeal and trauma, harrasment i have incurred due to your neglegiency. the last option would be to complain in the district conumer forum. Dont give me chance to lodge the compaint

        Karthik

        AirTel — Charge more

        I am in 1paise/second tariff...if my cal is for 48 secs they charge me 50paise.if my cal is for 14paise they charge me 16paise...when I try to cal customer care...the line doesn't connect and if i see the call is disconnected witout talking to customer care executive...i am charged 50paise for 1minute. Its not once or twice its for many times.

        if by luck calls connects and if i ask the executive to check why am i charged more than my tariff ...the customer care executive say that ...the APPLICATION IS NOT WORKING. please call us later.

        Evrytime i cal them???Don't I have any work/...And I am charged ...evrytime I call without any resolution to my problem,....who's paying me money to cal AIRTEL Customer CARE.......Is its DAD????????????????????????????????

        AIRTEL ....ur name is gone...
        my mobile is not supporting 3gp

        Airtel — Above MRP charges

        All the mobile dealers hike the rate cutter and recharge card of vodafone aircel and airtel they hike the charges

        and above MRP charges how a normal man can survive
        they cannot accept MRP charges and increase the rate of cards

        LIke this a Rs 10 top up is sold for 13 or 14

        they said that company reduced the amount of giving commission to them

        what our TAX department is doing with these distributors


        domestic people were totally ramped by distributors soon india will fall in riots and revolution
        Namaste Mr. Modi,

        This is to inform you that your concern listed on 17 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

        We assure you that we are committed to resolving the issue to your satisfaction

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
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        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Mr. Modi,

        We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

        We assure you that we are committed to resolving the issue to your satisfaction.

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
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          J
          John16765
          from Gurgaon, Haryana
          Apr 17, 2013
          Resolved
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          Resolved

          Address: Delhi

          The Customer Care
          Airtel Mobile Phone Services
          New Delhi

          Please stop sending me SMS from Celebrity Wellness Mall and stop automatically deducting subscription charges from my account. Please unsubscribe me from your list. My mobile phone Number is: [protected] and it is postpaid service.

          With regret,

          John Joseph
          Aug 13, 2020
          Complaint marked as Resolved 
          Namaste Mr. Joseph,

          This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

          Regards
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Namaste Mr. Joseph,

          Further to our discussion dated 17 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

          We assure you that we are committed to resolving the issue to your satisfaction.

          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

          Regards
          Deepak Mohod
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
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          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Namaste Mr. Joseph,

          We would like to inform you that your concern listed 17 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

          Regards
          Deepak Mohod
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            M
            Mohammed Suhaib
            from Gurgaon, Haryana
            Apr 17, 2013
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            Address: Uttarakhand

            Airtel 3G sucks

            I recharge a couple of days ago with Rs. 750 for 4Gb since then giving 80-90 kbps speeds.. Horrible, sometimes give 15kbps......

            Customer care gives different mobile number to contact which are switched of 24 hours.. Most of the times not able to contact toll free and other customer care numbers.

            Airtel is going from bad to worse...

            Simply stealing money from people....

            BTW my number is [protected]
            Namaste Suhaib,

            This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

            Regards
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Well...

            I got a date of 19 April for resolution.. My problem did not solve but i got sms from Airtel saying -

            "Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CMOUD[protected] registered on 19-apr-2013 14:24 "

            What a joke?

            I am still getting speeds of 80-90 kbps...
            Namaste Suhaib,

            Further to our discussion dated 17 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

            We assure you that we are committed to resolving the issue to your satisfaction.

            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

            Regards
            Deepak Mohod
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            the problem is not yet resolved... the number listed above is dongle number and so i cannot be reached on that number.. but i dont understand what do you want to contact me for?

            just keep getting sms'es on my dongle.. we were trying to contact you. I dont want to be contacted over and over again.. i just simply want to get speed as advertised by Airtel and not 80 kbps which i am currently getting...

            anyways i have given any hope of resolution by Airtel and I wont be using Airtel 3G anymore... you guys ripped me off for Rs. 750 and thats fine by me but you wont be getting even a single penny from me in future...

            if this is what Airtel has to offer to its customer then very soon Airtel is going to loose a large subscriber base...
            Hello,

            You can reach me at [protected]
            Namaste Suhaib,

            We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

            We assure you that we are committed to resolving the issue to your satisfaction.

            Regards
            Deepak Mohod
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Airtel / Deepak...

            Are you kidding me... the issue is not resolved... i got call from Airtel several times explained to them the problem.. they reply give us some time and we will resolve it.. never heard back from them.. always receive call from a new person have to explain the problem over and over again and then they say, we us some time and we will resolve it...


            its 30th and 18 days have passed since this problem.. you can get lost your CSE (which are basically ) and your 3g service...


            I aint gonna use Airtel again...
            you guys are such thick skin people just going back and forth and not resolving the problem.. have a look at the screenshot again with current date and time which clearly shows the pathetic kind of speed I am experiencing...
            finally some respite.. 3G is working as it should...
            Mr. Deepak
            Dis is vinit kumar gera n me too havin same problem, wt to do as n nt able ro get any proper response frm custmr care
            Mobile no. [protected] n m facin dis problm on same mobile no.
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              P
              pulkit4
              from Delhi, Delhi
              Apr 17, 2013
              Resolved
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              Resolved

              Address: Gautam Buddha Nagar, Uttar Pradesh

              i had requested about the refund of static ip address from airtel which was not purchased. some unknown person requested it for activation but we were unknown about it so i want my refund of amount 5000/- from airtel. my airtel mobile number is [protected] my comapany name a2infosystem pvt ltd noida
              Aug 13, 2020
              Complaint marked as Resolved 

              AirTel — No airtel broadband connection and no refund amount.

              Dear Sir,

              I applied for a Airtel broadbad connection on date 1 Jan 2011, and i paid amount Rs 500/ for the connection .

              He promised me that i will get connection within 2 days but I didn't get the connecten.
              After 2 days he said that due to some technical problem connection can't be given to my address.
              i made a complaint to the Airtel office for my amount to be returned , they said that i will get my amount 10 days by cheque. i waited till two weeks but there was no response from the Airtell office neither there was a call or any information about the cheque was given to me.

              My application number is SEF TBLR 192592. so till now no response from airtel persons.


              Regards,
              Kannan

              Airtel — refund for purchase not intended

              I hv been charged Rs. 99 for purchasing airtel hotty naughty pack
              while surfing on net which i was not wiling for,
              lodged complaint to customer care on 17/12/12 on the
              day of deduction
              got no positive response
              kindly do needful n refund my money
              Namaste Pulkit,

              This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

              Regards
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Namaste Pulkit,

              We would like to inform you that your concern listed 17 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

              Regards
              Deepak Mohod
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                A
                anjsrivastava
                from Mumbai, Maharashtra
                Apr 17, 2013
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra

                A week back, I have purchased a 3G connection with Airtel. At the time of purchase, they mentioned that i will be getting a good 3G speed(7.2 MBPS). Now it is not working anymore. Despite of complaint to Airtel customer care center, there is no resolution.

                At least Airtel should return my money, in case they are not going to provide 3g services in Mumbai city.

                I never expected such a bad response from a good brand name.

                Now I am frustrated and never ever would like to use airtel services.

                regards,
                Ashwani
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel Mumbai — service not activated

                i 've prepaid connection, on 18/4/09, i 've done topup of 33 rs. which reduce call chg to .60 paise. but even after activation of topup i been chg @ normal rates, i made complaint several time from 20 apr to till dt, but every time i got only assurance of solution within 24 hrs-9 hrs but not the solution.

                is there any solution to this matter?
                Massage Not activat
                Please Cheak
                My Mob No is-[protected]
                Massage Not activat (send massage Sending feld)
                Please Cheak
                My Mob No is-[protected]
                I have using airtel prepaid connection for past 4 years. But recently amount was deducting from my account without my notice and with customer care I came to know because of one service activation, even i don't know when it was activated(without my notice it was activated). When I given complaints, customer care says it will resolved with in 24 hrs but no yet done and every day amount is deducting from my prepaid account.

                Please advise me how to get back that amount.
                I AM PREPAID AIRTEL CUSTOMER. AT PRESENT I AM AT USA. I AM NOT ABLE TO CALL ANY WHER FROM HERE .I CHANGE THE MOBILE. I AM RECEVING THE CALLS. KINDLY DO THE NEEDFUL. MY NO IS :

                [protected]

                THANKS WITH REGARDS

                GP DIMRI

                Airtel — NOT CHANGING THE SERVICE PROVIDER

                Dear sir,

                I have applied for the PORT number for changing my service provider from airtel to other network provider. I could not get proper response from the airtel service provider, they are not changing my net work provider, actually i have registered my unique PORT ID is AT966226 and the expiry date is 19/03/2011.The airtel customer care they have called and asking me to stay in AIRTEL, they are ready to give me the special discounts and call rates, but i can not continue with their network, i want to change the service provider to IDEA, Kindly help me in this regard.

                My mobile number is [protected].

                By krishna

                AirTel — service not working

                every time that i change my password in gmail, i stop receving emails on my blackberry. tried calling 7070 but the hold timing is sooooo long that i have to disconnect. kindly check.

                AIRTEL 3G — NO 3G SIGNAL

                please DONT BY AIRTEL 3G DATACARD there is no 3g signal is available on airtel .
                an airtel company will follishing us.WASTE!WASTE!WASTE!!!!!!!
                Namaste Ashwani,

                This is to inform you that your concern listed on 17 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                We assure you that we are committed to resolving the issue to your satisfaction

                Regards
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Namaste Ashwani,

                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                We assure you that we are committed to resolving the issue to your satisfaction.

                Regards
                Deepak Mohod
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Before three months ago I bought air-tel sim card for 3g net. But still I am not getting 3g speed. When I am stay at andheri west, in my tablet net is run simple but when I goes to my home in jogeshwari east then air-tel Internet going off.

                Plz suggest me ...I need to change company or not or which company.


                Mukesh
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                  C
                  ch veeranarayana
                  from Rawatbhata, Rajasthan
                  Apr 17, 2013
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                  Address: Andhra Pradesh

                  Sir my airtel dth customer id is [protected] . for one year recharge was done onely three months i was used after that it was disconncted .
                  Namaste (ch veeranarayana),

                  This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                  Regards
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Namaste (ch veeranarayana),

                  Further to our discussion dated 17 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Namaste (ch veeranarayana),

                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                    S
                    surya18
                    from Mumbai, Maharashtra
                    Apr 17, 2013
                    Report
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                    My name is surya Pratap singh i requested for deactivation of my airtel brodband connection [protected] on 6 april 2013 but they dont dectivate and cut this connection.so please help on this topic.and theirlocal office show fake visting on this topic and present false facts my mobile no is [protected]
                    Namaste Surya,

                    This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Surya,

                    Further to our discussion dated 17 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                    Regards
                    Deepak Mohod
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Surya,

                    We would like to inform you that your concern listed 17 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                    Regards
                    Deepak Mohod
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      M
                      maxjoke4444
                      from Bengaluru, Karnataka
                      Apr 17, 2013
                      Resolved
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                      Resolved

                      Address: North 24 Parganas, West Bengal

                      I have recharged one data plan for 2 hours,the same has been acknowledged by Airtel.But astonishingly airtel has deducted 100 rs main account balance without any specific information.When I enquired the same with the customer care they given me an absurd reason with much delay.

                      Pathetic and poor service need to be resolved as soon as possible.

                      Mobile No : [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      AirTel — DEDUCTION IN BALANCE WITHOUT ANY REASON

                      I AM FILLING THIS COMPLAINT FROM KORBA (CHATTISGARH) I HAD ACTIVETED THE AIRTELGPRS FUNCTION IN MY NO. ON 4/5/09 THEY DEDUCTED RS.10 AS PER DAY RENTAL BUT JUZ AFTER HALF AN HOUR THEY DEDUCTED THE WHOLE AMOUNT WHICH IS RS.80 FROM MY ACCOUNT WITHOUT ANY REASON AND THE NEXT DAY THEY CREDITED RS.10 MORE AND MY BALANCE WENT NEGATIVE . AND WHEN I CALLED THE CUSTOMER CARE SERVICES THEY REGISTERD MY COMPLAINT (COMP. NO.[protected] AND TOLD ME THE TECHNICAL ASSISTENCE WILL CALL ME WITHIN 24 HRS AND NOW ITS GOING TO BE 72HRS OF MAY COMPLAINT NO BODY RESPONDED TO ME AND STILL I DIDN'T GET MY MONEY BACK...

                      AirTel — deduction of balance without any reason

                      mobile number:-[protected](airtel)
                      Actually i have activated airtel gprs service under which i was promised to have unlimited excess (2 GB) for 1 month.
                      by having done a recharge of rupees 98/-;

                      after doing the recharge i received a confirmation message also.

                      now when i use that service my account balance is reduced by a sum of rupees 75/-.

                      i tried to complaint the problem to customer care number i.e 121.
                      the executives are not helping me sort out my problems ant are disconnecting my call....

                      i request the authority to please take a strict action against it and let me have my balance back along with the 98 which was done to have so..

                      expecting your good reply...thank you sir..
                      my mobile number is [protected]

                      Airtel — DEDUCTING THE MONEY FROM THE BALANCE WITHOUT ANY REASON

                      SIR/MAM
                      My name is PIYUSH TEWARI and I am a resident of Chittaranjan ,WEST Bengal. I am using airtel service and my no is [protected],,
                      Sir I am using the airtel Internet services very often. According to their plan they charge 30 paisa for every 50 k.b downloading.
                      On 26th Apr 2010 near about 5.05 pm I have assessed this service not more than 30 minutes. the speed on that particular day was very slow so I disconnected the net very soon got a service massage that i have charged 30 paisa for the connection. but when i checked my account, it was been deducted with Rs 66.65. Sir as a proof i have recorded my interaction with the Executive and I do have my surfing and downloading history..
                      when I let their customer care executive regarding this they said that I have downloaded more than 11lakhs thirty three thousand[protected]which is nearly 1.5 g.b rather more than that. Sir its practically impossible to download 1.5 gb in half an hour with a broad band also, with a broadband with very good speed will take nearly 4 to 5 hours to download and as I previously mentioned that speed of the service is very slow..
                      Sir this is not the matter of Rs 66.and this is not the 1st time I am being cheated by my service providers, but this time i decided to take a strong step against them so that they can never think of cheat the customers.
                      Your kind attention towards this matter will provide me a ray of hope that the customers are not helpless.
                      Thanking You
                      PIYUSH TEWARI
                      Street no 40, Quarter no 3/B
                      Chittaranjan,DIST:BARDHMAN
                      PINCODE 713331
                      WESTBENGAL
                      I am being fed up by the unjust service of airtel and the way of their deducting money and seeing here i got to know that i am not the only sufferr..

                      AirTel — about the mobile no. is closed without information

                      i have airtel sim no.[protected]. this no. is closed by the company . within 24 hours.
                      reason ye hai ki no. 2 monyhs se use me nahi hai. or ish me 250rs. balance tha or ye no. me apne business
                      ke liye use karati hu. or ish no. per se morning me mene customer care me call kar ke outgoing ki pboblem ki baat ki thi or mujhe ye kaha gaya ki apke no.me outgoing ki problem nahi hai .

                      thank you
                      my email add. is suman.[protected]@GMAIL.COM
                      i think number gets suspended and alloted to other person in 6 months or so..

                      so i think you can check out with airtel gallery..they may reactive the number :)

                      Airtel — closed no. without any information and reason

                      dear sir/madam

                      My name is Ashwani kumar singh and i have prpaid no of airtel.[protected].ye no. pichle 2 dino se close kar diya gya hai bina kisi reason ke.2-3 no. se mere pas 4-5 dino se calls aa rahe ki mai tumhara no.closed karwa dunga aur fir mera no. closed ho gya.but this is not fair atleast you should collect all information before disconnected this no.[protected]
                      [protected]
                      [protected]
                      in 3 no. se mere pas daily calls aate hai paresan karne ke liye.
                      so i request to plz check this case and activated my no.as soon as possibe.this no. is name of raj kumar singh.vill-basgitiya,post athar-dist-buxar(bihar)-802126.
                      Respected Sir,

                      An Amount Of 50Rs Is Deducted From My Account On 21st November 2010 For Gprs Without My Knowledge....

                      Please Refund My 50Rs To My Main A/C, As Soon As Possible Or Be Ready To Bear The Consequences....

                      Thank-You

                      Airtel — deduction of money without any specific reason

                      sir,
                      this is to inform you that i am a regular customer of airtel and my cellno. is
                      [protected]....
                      a call came to my cell but i didn't respond to it
                      and when i called it back again then they charged me rs.20 for 1 min and 13 seconds...sooo kindly send back the amount in my account soon
                      and they were also mentioning something related to diwali offer draw in which my no. has been selected or something....
                      if possible then inform me regarding my problem as early as possible...
                      the no. i dialled was....[protected]
                      help me out regarding my problem
                      thank you
                      they deducte my main account balance without any reason

                      AirTel — deduction of balance without any reason

                      this is to inform you that i am a customer of airtel from since 3to4 years. since last 15to20 days there are many value added services are automatically started on my cell no-[protected] with out any request or wish and rupees 15to20 are deducted from my main account balance and by stopping this services i had spoiled my lots of time and energy.so, please do justice to me and give me a waiver of this charges in my balance and give me a proper answer about why these are do to me? with proper reason on my contact no-+91 [protected]. And also give me a commitment that it will never be repeated in future. i am waiting for your reply so as to take any further action against it. thank you for your co-operation, with best regards form mr.vivek D. thakkar.

                      AirTel — Deduction of balance without reason

                      sir,


                      Mobile number: [protected]
                      state ; Tamilnadu

                      Am using airtel network for 7 years. Now am facing a problem that for every two days am been loosing Rs.2 on saying that "Thanks for using MMS subscription service from Airtel. You have been charged Rs.2. Get latest games ". But i didnt subscribe anything for activating this and i dont want these services too. without my permission you are stealing my balance . Is this the way to deduct balance of a customer without any reason .Even if i call to customer call its saying that call *121# for balance complaints but no response from there too. I am expecting a good response for this mail .
                      thanking you.

                      --
                      Warm Regards

                      SURESH

                      Airtel Sim — without any reason balance is deducting

                      respected,sir i have a airtel mobile [protected],but without any reason the customercare service deducting my balance.

                      AirTel — Deduction of balance without any reason

                      Sir,
                      I have an airtel sim. Number is [protected]. I have got activated the gprs service for 1 month of Rs.98.
                      On 21st of April I was surfing the net on youtube site. I was downloading a free video. Atonce I received
                      a message that U have been charged for Rs.7 but I downloaded nothing.
                      In the Next morning I phoned to customer care. I was not satisfied with his answer so I requested him to
                      have a word with his senior officer. The senior officer started abusing me after some time. I dont think so
                      that he was senior officer. The reference number of that call was "ROVDE[protected]" . I want to say
                      what kind of peoples they have that abused instead of solving problems.

                      AirTel — deducting account balance without any reason

                      Hello Sir,

                      Last day i'v been charged Rs10/- for renewing some kind of tips.
                      i'v nt activated any of them n i'v not received any kind of confirmation msgs for starting this service. simply they are charging amount for renewing. Few days before i'd the same issue, i called customer care they dint give me any explanation about the activation n stopped the service.

                      This time 'm not even able to call n talk to the customer care executive.

                      they are anonymously charging amount in the name of a service that i dint activated.


                      Regards,
                      Joselin Sebastian
                      [protected]
                      Dear Sir,

                      Even today 2nd May, "m not able to call customer care executive. And today also they Airtel deduced 10 Rs, that too with out informing me.When i checked my balance after a call i could see that 10Rs/- was abnormally deducted from my account. I was wondered how and why this is happening only to me. I called 121 but not possible talk to the executive, After finding another prepaid airtel of my friend i called n they said some network issue with my sim. they managed to refund the amount when i said i was planning to change from airtel. So please check whether any issue is there with my sim or else its better for me to choose another service provider.


                      Regards

                      Joselin Sebastian
                      [protected]

                      AirTel — Deduction of main account balance

                      Sir i am a regular customer of airtel. My complain about my mobile which is [protected]. i recharged my mobile with 98 rupees for internet package before four days .today i am accessing internet with mobile office setting .whenever my main account balance deducted with 33 rupees .when i call customer care officer than he says your main balance is deducted due to internet access from airtel live .and not give satisfied answer .i have cheaked three times mobile configuration setting ,first before net access ,second time when main balance deducted ,and last time when i finish talk with customer care officer.all time configuration setting is mobile office.so please resolve my problem and give satisfaction answer.my mobile number is [protected].

                      Bharti Airtel Ltd. — Deduction of money without any reason from mobile phone

                      21.7.2011

                      Several times I had informed you about deduction of balance by 30 paise daily two/three times from my mobile phone. After that Airtel Delhi office assured me two/three times that this type of deduction will not happen any further. But still you are deducting money from my mobile phone without any reason. So this is my last complaint and now I decided to change service provider from Airtel to some other company. Because Airtel is continuously cheating me in various ways.


                      = P.P. Gupta
                      [protected]
                      Kolkata

                      Airtel Mobile Service — deduction of balance without any reasons

                      company activates the different packs without customer's permisson and then deducts the amount and after complains also they just know to say "sorry..... we can't remitt your balance" and their customer care executives are also not ready to understand they just trained to say sorry aap ka din subh rahey and airtel me call karne ke liye sukhriya etc

                      AirTel — balance deduction for no reasons

                      they cut 10p 20 p or whatever amt they wish to at any point of the day leading to a total of at least rs2 to rs3 everyday.

                      even when the balance is rs 2 and 3 they say that there is insufficient balance to make a call.

                      there is no proper response from the customer care executives!there is in fact no way u can contact the customer care executive!this is not even tariff free and they just have nice new ways of deducting money from your account everyday!!!

                      plus their services are getting costlier day by day!!

                      the blackberry and airtel association is still worse where in they charge u like rs 100 a week and provide u with such horrible services!the so called applications developed by blackberry are horribly slow and terribly costly and are not updated before a week!!

                      requesting your kind concern into the same

                      AirTel — Airtel Deducts balance without any reason

                      I Ashish Singla is a Prepaid Customer of Airtel with Mobile Number [protected].
                      On[protected] Nearly about 1-2pm balance of Nearly 48rs was deducted without any call.
                      There is already 2g internet pack active on my number having validity upto 3 June 2012 so
                      there is no chances of deducting balance due to that. I didn't make any call/Sms so that balance deducted.
                      When I call customer care they tell me that our system is on upgrading. Last night on 27th May their system
                      also on upgradation. Many time when I call their system is down or upgradation. What service would they give to
                      customer when Airtel's self system is usually down.

                      Finally I would say to Airtel that Refund my balance otherewise there is no other option to file a case in consumer court.

                      Ashish Singla
                      [protected]

                      House NO 926
                      Sector 19
                      Faridabad
                      ashish.[protected]@gmail.com
                      Namaste ([protected]),

                      This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Namaste ([protected]),

                      We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                      We assure you that we are committed to resolving the issue to your satisfaction.

                      Regards
                      Deepak Mohod
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        T
                        Tanav Poluri
                        from Mumbai, Maharashtra
                        Apr 17, 2013
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        SIr/Madam

                        I am Airtel Network subcription holder. From 2 months i am unnecessarily paying amount to airtel. I made many calls to airtel to deactivate airtel live services from my mobile. they said" its not network provider problem.please contact mobile manufacturer".

                        I contacted Samsung customer care , they said " its a network provider problem".


                        no body gave me a correct solution. please look into the issue and kindly deactivate Airtel LIve services from my mobile.

                        My ph num-[protected]

                        Regards
                        Bharath Poluri
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        AirTel — Airtel Live Not working

                        I activated the service to use the Airtel Live for surfing net on my phone, their is some setting problem due to which i am not able to access, I have been following up with Airtel Khurja from last Three months but they have not been responding to my problem and even not they have interest to their costumer.
                        I am not able to access airtel live ... is there any change in settings etc... plz notify me...thanks

                        AirTel — not deactivating the service

                        I have requested to Airtel in Jan 2008 to deactivate the cellphone but still it is not deactivated and they are charging me minimum amount and getting debited via Credit card EES. I am getting responce from Aritel stating that exucative will be in touch with me for further process but still no further action.
                        Namaste Mr. Poluri,

                        This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Namaste Mr. Poluri,

                        We would like to inform you that your concern listed 17 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                        Regards
                        Deepak Mohod
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          R
                          rajeshshuke
                          from Mumbai, Maharashtra
                          Apr 17, 2013
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          I am struggling to get a refund of Rs.2404 from Airtel which was paid online to a wrong fixed line number. I then subsequently made a payment of the same amount to a correct account number. I am following up with them constantly by calling. There is absolutely no resolution.

                          I have also sent them the copy of my back statement which shows the credit to airtel twice.

                          Please help me getting the money credited back to my account.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Namaste Rajesh,

                          This is to inform you that your concern listed on 17 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                          We assure you that we are committed to resolving the issue to your satisfaction

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Namaste Rajesh,

                          We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                          We assure you that we are committed to resolving the issue to your satisfaction.

                          Regards
                          Deepak Mohod
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                            S
                            susantakumarpatra
                            from Gwalior, Madhya Pradesh
                            Apr 17, 2013
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hi,

                            I have ordered one Airtel Digital TV with transaction ID 69679056 as on 12th April 2013 with payment of Rs.2990/- online. As of now my digital TV installation has not happened. Today I received my customer ID : [protected] after 4 days of making the payment. Till today I called upto 20 to 30 times but had no response on this. Yesterday one person called in the evening informing they will be finally coming for installation today. But as I called him today he told me he can not come in morning and only in evening when I will be in office. Hence it can not happen even today. Which will make it 6 days.

                            I called today and asked the person to put some senior executive on line but he refused saying that no senior executives are available and cut the line when I was in a conversation.

                            Airtel's service has been very dissatisfying and annoying. No care was taken for my satisfaction and no attention was provided to my request.


                            I have been a loyal customer to airtel and own 2 airtel digital TV connections in my family as well as my personal postpaid phone number. Still this type of service from airtel is very frustrating.

                            Exsiting Digital TV : [protected]/[protected] Airtel Postpaid No : [protected]

                            I want Airtel to come up with a proper compensation for my trouble because of their negligence ASAP.

                            Regards, Susanta Kumar Patra +91-[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            AIRTEL DIGITAL TV — It has been 5 days, my request is still pending

                            I have requested for the Relocation of the Airtel Digital TV on 27 Sep 09 in the Airtel Dth Customer Care, I was told that Engineer will come at 2 o clock on 27 Sep 09 and fix it at the new location but Engineer not came.

                            I called again to the Customer care for the same, they gave me the time of 3 pm of 28 Sep 09, for the installation of the Airtel TV, but the Engineer didn't come.

                            Again I called to the Customer Care, they gave me time of 11:00 am of Tuesday, Site Engineer called me and told me that he didn't know the location of my address, so come to the Bus Stop, I reached the Bus Stop (leaving my office) and waited for 1 hr in Bus Stop, but he neither came nor called me.

                            Again I called to the Customer Care and told all this, they gave me assurance that it will be installed on 30 Sep 09 upto 6 pm, but Engineer didn't came on 30 Sep.

                            Again I called to the Customer care and the executive transfered my call to the Supervisor. I talked to the Supervisor he took his Engineer number from me and also asked to call him. I called the Site Engineer...When I asked for the installation, he said that he forget to come..and told me that he is coming in an hour..He is stuck in the rain. We waited for him but he didn't came and also not called me in this regard.

                            And still I haven't got any confirmation from their side.

                            I don't want this worst services any more
                            I want my all the money back.
                            I am just fed up from this

                            AIRTEL DIGITAL TV — not installed after 7 days of online payment

                            i am from chandigarh. i had booked an airtel digital tv connection online (http://www.airtel.in/digitaltv) on 8th October 2009 at around 7AM. Rs. 1790/- was charged from my account. but since then no body turned up for installation. i called up the customer support with negative result. i have made 3 complaints against it and each time they promised me to send an engineer at particular time within 48 hours but for my sadness no body ever visited my place for installation. it's been 7days since my payment. now i feel being cheated. can any body help me.

                            i was given a airtel digital tv a/c no - [protected]

                            Airtel — Airtel DTH not installed after 5 days of payment

                            I ordered Airtel DTH service 5 days back. They promised the installation will be done within 48 hours but it has not done till now. I have called their customer service at least 8 times and everytime they promise that I will get a call back in 10/15 minutes but no one called me. And the custmore care is worst I ever experienced[protected], I need to wait at least 10 minutes to talk to an executive!

                            AIRTEL DIGITAL TV — AIRTEL DIGITAL TV – No Installation after 4 days

                            I have bought a new connection on Airtel Digital TV with their new offer of 1590/- for 5 months & 250 cash back with free home delivery and free installation. I bought this on 08/11/2010 and I bought this via Internet Banking . So the cash was directly provided to Airtel. They promised that the connection will be provided in next 48 hours. it's already 4 days over since I bought this connection and I am yet to get the kit + installation. I have pursued the matter via multiple calls to call centre. The very next day of purchase, I got a customer if as [protected] and the transaction id of payment was 27035. Everytime they request me for the useless details and promise to take action in 24 hours. I am really pissed off with the call centre services. I have lodged a complaint for refund of cash if you can't install, there is no reply. They don't even have a system where a complaint number is generated which can be tracked. Also, the call centre people tell me that there are no details with the account and not even my phone number. How disgusting? Call centre called me for crdit card details and their sales team call me for a new connection ad now they don't have number as registered number? The call centre people conveniently disconnect the call if they don't have any answer. It is frustrating to get to talk to the agent with the automated system in call centre. I opted to talk to nodal office but no one is connecting to talk to him. I doubt if the system of customer care really exist with Airtel. There is no system and my cash is already swindled by this company. I am planning for a cosumer court complaint if the problem is not resolved by tomorrow. worst experience of purchasing a product. I have already decided to continue with my existing Tata Sky. NO MORE AIRTEL. Even I am going to disconnect the mobile connections of airtel. This Videocon DTH was already after me with same offer...but I had gone really nuts to buy this stupid service.
                            Regards
                            Rohit Tripathi
                            [protected]

                            AIRTEL DIGITAL TV — Installation regarding

                            I have purchased a airtel digital tv on dt. 17.11.2010 via online (airtel website)shopping under 4 months economy plan at a cost of Rs. 1590.00. Payment for the same made through hdfc bank net banking & hdfc bank payment ref. no. is [protected] (MHDF[protected]-AIRTEL BHARTI)

                            After the after successfull transaction i have received message that installation will be done within max 48 hours but till today 96 hours are completed but i have not received any response from airtel digital tv customer service desk.

                            sir i am really surprised with the very bad customercare service of airtel digital tv.

                            you are requested to kindly look into the matter & solve my problem.

                            Details for connection provided at the time of payment : --

                            Name Ramesh Jain Mobile No. [protected] instalation address : Shree Atam Manohar Industries, D - 115, Focal Point, Khanna -141401 Distt Ludhiana (Punjab) D.O.B 28.04.1957

                            Regards

                            Ramesh Jain

                            my contact no.[protected]

                            Airtel DTH — NO ACTIVATE AFTER 5 DAYS OF INSTALLATION

                            Dear sir

                            RE: CUTOMER ID : [protected]

                            My name is Sintu Saha. I bought a airtel dth few days back. Unfortunately, AIRTEL DTH product and service has not performed for a second and their service is totally failed. I did complain regarding all this matter to airtel dth customer care no. - 12150 and customer care Chennai no. [protected], but no body gave me proper answere. I paid full amount for my package on 19.04.11 and installed on 22.04.11 and from 22 nd onwards nothing is coming in my Television. I am disappointed because there is a huge communication gap in their department and there is no proper trained people sitting in their department and everybody misguide all the time to me.

                            I look forward to your reply and a resolution to my problem. Please contact me by phone at [protected]

                            yours truly,
                            SINTU SAHA

                            Airtel DTH — No response after payment of money

                            I paid INR 1490 online at http://offers.connectindia.in/checkout.htm with reference no 3637709 on 5/July/2011for the purchase of Airtel DTH. This happened after I was contacted by Mr. Mukesh[protected] in response to my interest shown on Airtel website.

                            I was promised the installation next day(6/July/2011) and also received two SMS from airtel:
                            My customer ID is [protected] and the installation is scheduled for 6/July/2011, 4:00 PM
                            My digital account, [protected], has been recharged with INR 1840
                            Even after these two SMS and commitment by Mr. Mukesh, no one reached my home. I tried calling Vriti's number many times, specifically the number from which Mr. Mukesh called. My phone was picked 3 times but immediately disconnected and for the rest 2 hours it just kept ringing. I also tried other number[protected] where one team coordinator told me he will ask Mr. Mukesh to call me.

                            Since 6/July/2011, I am calling Vriti's number and dropping them e-mail continuously(including airtel's email ID, approx 8 mail in two day) still no one is responding.

                            This is sheer insult and gross negligence of the customer services.

                            Airtel's business model of outsourcing everything without tight control over vendors will doom their overall brand in coming days.

                            If this is the sorry state of the Airtel services, I would like my money back.
                            Namaste Mr. Patra,

                            Further to our discussion dated 17 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                            We assure you that we are committed to resolving the issue to your satisfaction.

                            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                            Regards
                            Deepak Mohod
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            To add to it I ordered this product watching the adv in airtel website which showed 2 months south sports connection. But after the long awaited installation my status says its just a one month sports hd plus connection.
                            This is clear cheating.
                            I want the same startup package or else I am going to consumer court.

                            Reply within one day or I will complain in consumer court.

                            Poor Cheated Customer,
                            Susanta
                            Namaste Mr. Patra,

                            We would like to inform you that your concern listed 17 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

                            Regards
                            Sandeep Kumar
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            I have ordered one Airtel Digital TV with transaction ID 23610543. So far I didn't get any response from the team. As per the commitment by Mr.ANSARI SAQIB from Bharti Airtel Limited, the installation has to happen by today.
                            What should I do next?
                            Benoy Abraham
                            No.111, P6, 1st Floor, Chinnappa Layout,
                            Old UCO Bank Road,
                            Ramamurthy Nagar, Bangalore - 16
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                              Sandiya Sree
                              from Chennai, Tamil Nadu
                              Apr 17, 2013
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              Dear sir,

                              i want to know the incoming and outgoing call list of last two months of my number [protected].
                              my email id : [protected]@rediffmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Namaste Ms. Sen,

                              Please SMS “EPREBILL <Month Name> Email id” To 121 for prepaid and “EBILL <Email id> Month Name” To 121 for postpaid to get the bill on your E-mail id, You will be charged Rs. 50 per request for the same for prepaid and postpaid will be free of charge. Regards

                              Regards
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                NARAYANA1257
                                from Mumbai, Maharashtra
                                Apr 17, 2013
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                                Address: Andhra Pradesh

                                i already given complaint through phone and posted in consumer court and some other. but they called me ask about the complint and told me to call in 1 hr like that. but till now they didn't call me for solution or some other information which i want... i think i lost around 70-80 rupee without knowing exact inf.. ph no:[protected]

                                AirTel — non responding

                                Dear Sir,

                                In spite of so many call and complain, your entire team is just paying with your system and the customer is getting sufferer.

                                The development is:

                                1. No one in the customer care is attending the call, just saying thanks and cutting the call, or the system is so bad the call is getting cut, or the people are so cleaver that just increasing the no. of calls they are making and fooling your esteemed system.
                                2. You are giving false claim that your people are afraid of comming to Sector 21, Kharghar because they assume that they will be beaten by local people. Please note, your people may be right either they have cheated a number of people in this area or connected with anti social groups or due to your extreme poor service they are expecting good treatment from the area or even they actually on leave , just fooling you around.
                                3. I have paid in advance and still can not use your service since mid of June 2012, though it is recorded from 22nd June 2012. Hence not only just for compensesion, we will go for consumer right and all possible ethical , social and media way to expose the level of service you are providing.

                                I do not like to extend my time frame, if I see so senior person is going to take the action except the parroting style readymade words, just see what a common man can do.

                                I do request to all other service provider also to provide good service , because my small and modest action may cost you dear.

                                regards,

                                Kalyan Roy
                                [protected]

                                A-201, RAJ, Plot-66, Sector-21, Kharghar,
                                Navi Mumbai-410210, India
                                Namaste Narayana,

                                This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Namaste Narayana,

                                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                Regards
                                Deepak Mohod
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Anubhav26
                                  from Mumbai, Maharashtra
                                  Apr 16, 2013
                                  Resolved
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                                  Resolved

                                  Address: Uttar Pradesh

                                  i purchased a new samsung galaxy s duos on[protected], it was mentioned on the pack of samsung galaxy s duos that iff i used a new airtel sim on samsung galaxy s duos then i'll get free 1 gb internet data
                                  so, i purchased a new sim i.e.[protected] on[protected] and it got activated on[protected]
                                  then i called on the customer care number i.e 121
                                  i asked the airtel representative that how will i get my free 1 gb internet data
                                  he asked me to hold and then after 5-7seconds my call was disconected
                                  i again tried that after few minuted, then the other eprestative picked up the cal and i asked him the same question and he also asked me to be on hold and then agaiin my call was disconnected while i was on hold

                                  now airtel has either blocked my number or any thing else that i don't know
                                  because now i an unable to talk to any of the airtel represtative from my same number asi mentioned above

                                  plz someone help me out so that i can get my free 1gb internet


                                  Thanking you
                                  Anubhav Bajpai



                                  MY CONTACT NUMBER ARE
                                  [protected]
                                  and
                                  [protected]


                                  plz help me as soon as possible
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Namaste Mr. Bajpai,

                                  This is to inform you that your concern listed on 16 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Namaste Mr. Bajpai,

                                  Further to our discussion dated 16 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                  We assure you that we are committed to resolving the issue to your satisfaction.

                                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                  Regards
                                  Deepak Mohod
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
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                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Namaste Mr. Bajpai,

                                  We would like to inform you that your concern listed 16 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                  Regards
                                  Deepak Mohod
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
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                                    adithyaj467
                                    from Tumkur, Karnataka
                                    Apr 16, 2013
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    hello i am an airtel customer from the past 7 years and this month i recharged with 655 rupees unlimited 3G data plan after this recharge i used to get around 2.66Mbps download speed and 1 mbps upload speed later which i had sudden disconnection. regarding which i contacted airtel customer care and they promised to resolve the issue and get me back the 3G connection after which i got 3G HSPA connection but download speed became 10 kbps i reported the same to customer care, nodal officer, supervisor etc but they say there has been an application error and promise to provide a solution and disconnect the call but no solution has yet been given to me my airtel mobile number is [protected] and my complaint numbers are 33gsp[protected] and cu[protected]
                                    Nov 10, 2017
                                    Complaint marked as Resolved 
                                    Na

                                    Airtel — Cheating regarding 3G services

                                    Hi,

                                    My airtel number is [protected] and i am an airtel postpaid customer for the past 10 years.
                                    On feb 2011, i enabled the 2GB free 99 rs GPRS pack and i was very happy with that.
                                    In between i checked my unbilled amount and i was shocked to see an amount of 5000 rs+.
                                    Immediately i called up the CSR and enquired about this amount. He gave a funda saying that
                                    it is a volume based amount charged at the rate of 30 paise per 20 kb and it would be completely discounted during the billing cycle. In the end i got a bill of around 1000 rs which was my average bill for the past so many years.

                                    Then on April 20, 2011 one of the CSR's called me and started explaining about the 3G 100 MB free plan.He told me that after 100MB i would be charged at 30 paise per 20 kb. He asked me to send an sms to activate that. I sent an sms to activate that. Immediately later i changed my mind and called up the CSR. Someother person this time received my call. I asked her to deactivate the 3G services. She checked and told me that as i have sent the sms 5 minutes back, the plan is not yet activated and hence would not be activated. I repeatedly expressed my concern regarding this, but she assured me that it would not be activated.

                                    I continued using the internet services and on 25th May i was shocked to see an sms saying that around 9700 was charged for the period April- May 2011. I immediately called up the CSR to check out. She told me that i was charged as per the 100MB 3G plan and because i have utilized 600 MB's the other 500 MB's were charged at the rate of 30 paise per 20 kb. I explained her saying that i never wanted 3G and was using the internet services all the way thinking that i am using 2G. I never got any message from April 20 till the generation of this bill saying that i am using 3G services nor was there any kind of
                                    indication on my device. She was not able to answer my queries and the only thing she did from her side was the deactivation of the 3G services based on my order. I kept calling the CSR's many times asking the reason for this blunder and also asking them to waive of this 3G billed amount.

                                    Then i wrote a mail to [protected]@airtel.in and explained him the situation. But there i did't get any help. He started teaching me the mathematics of the number of kbs multipled by the paise and hence the amount charged was correct. He never replied to my question as to why were the 3G services enabled when i had repeatedly told the CSR that the 3G services should not be enabled. From him i came to know that my 2G plan was deactivated and the 3G plan was activated on the 22nd of April, 2 days after i asked them not to activate the 3G plan. But the nodal officer kept telling me about the mathematics. He acknowledged about me having a discussion on the 20th of april regarding the deactivation of the 3G services, but said that the CSR has sent me the steps to deactivate the 3G. I never got any steps regarding the deactivation of the 3G and was verbally assured as mentioned above that 3G services would not be activated. When they can deactivate the 3G services as they did on the 25th of May based on my verbal request, why were they not able to honour this when i asked them not to activate in the first place on the 20th of april?


                                    Why on earth, the 3G plan was enabled in the first place? After my 3G plan was forcibly deactivated on 25th May, i started getting the sms's on my 3G usage for the dates 22nd, 23rd and 24th May. Why were these sms's not sent from the period of 22ndApril- 24th May when airtel was cheating and looting me? Even Airtel software systems are designed with the intention of cheating the customers.

                                    For the past 2-3 days i am disappointed and frustrated and have spent so much time explaining this problem to the CSR's and the nodal officer. Because airtel has invested lot of money in 3G services, they are finding new ways of extracting them from the common man.

                                    I request somebody to help me out regarding this issue as i feel that this is the right channel.


                                    Thanks & regards
                                    Nagraj
                                    Hi,

                                    I certainly know that lot of other people are facing these kind of problems and are feeling cheated. I request them to reply to this thread. We can't fight companies like airtel in isolation. Let's fight them together. My email id is [protected]@yahoo.com. Let us form a group and fight them together.

                                    Thanks & regards
                                    Nagraj
                                    Hi,

                                    I already got a call from Airtel Customer Service team in Delhi and he clearly told that he can't help me in this regard. He kept saying that whatever Airtel has done and charged me was a valid scenario . He was saying that every customer gets an sms whenever any service is activated or deactivated. I clearly told him that i never got any sms regarding the activation of 3G services. Also he was never able to answer me as to why 3G was activated when i had told the CSR not to activate 3G. I feel really helpless and cheated.

                                    Thanks & regards
                                    Nagraj
                                    Hi All,

                                    The people from airtel are saying that the complaint has been resolved. As a rountine call, they keep calling and then defend their and their company's actions . Talking to anybody of them is useless and doesn't help in any way. They kept teling me that i have to pay the billed amount of 9700 even in spite of me repeatedly saying that i dind't want 3G services. They told me that i would have got an sms telling me that 3G services got activated. I ask them why did they activate 3G services when i repeatedly told them i didn't wanted that service. And in fact i dindn't get any sms regardng acivation of 3G services. The only option left in front of me now is to go to the media and expose this and also send a legal notice to Airtel.

                                    Nagraj
                                    Airtel has not provided me with a individual dish/receiver when initially purhased the connection though they charged for it. I was given multi mode connection and when I moved out of that apartment I don't have dish/receiver with me for installation. Customer ID: [protected]

                                    By my ill fate I am one of your digital tv customer having active
                                    connetion but do not have luck to watch TV because I am using Airtel.
                                    When took the connection, I was residing in apartment where it Multi
                                    Mode connection so I did not get the individual dish though I have
                                    paid the entire amount. Now that I moved to a new residence which do
                                    not have the multi mode option, I put in a request for reinstallation
                                    and dish that need to be provided free of cost. Unfortunately my issue
                                    still open even after raising many service requests technicians differ
                                    on that and they want me to pay for the dish. I called your nodal desk
                                    and I got a VERY COLD response and I can say it is the
                                    most-uncustomercentric attitude I have seen. WHEN I OPTED FOR A NEW
                                    CONNECTION, I PAID FULL AMOUNT for STB, DISH and the package. Why
                                    should I pay again?
                                    By my fate I am one of your digital tv customer having active
                                    connetion but do not have luck to watch TV because I am using Airtel.
                                    When took the connection, I was residing in apartment where it Multi
                                    Mode connection so I did not get the individual dish though I have
                                    paid the entire amount. Now that I moved to a new residence which do
                                    not have the multi mode option, I put in a request for reinstallation
                                    and dish that need to be provided free of cost. Unfortunately my issue
                                    still open even after raising many service requests technicians differ
                                    on that and they want me to pay for the dish. I called your nodal desk
                                    and I got a VERY COLD response and I can say it is the
                                    most-uncustomercentric attitude I have seen. WHEN I OPTED FOR A NEW
                                    CONNECTION, I PAID FULL AMOUNT for STB, DISH and the package. Why
                                    should I pay again?

                                    AirTel — 3G cheating

                                    I have recharged @ Rs250 to my airtel number [protected] for 3G. But now i am getting only EDGE connectivity of about 20-30 kbps. Before this recharge it worked correctly and i got 3G speed connectivity for a mont. But after this rechrge of Rs 250 for 1GB i am getting only EDGE connectivity. I tried to a customer executive in kollam,kerala and he is not helping me
                                    My contact number is [protected]
                                    Namaste Adithya,

                                    This is to inform you that your concern listed on 16 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                    Regards
                                    Saurav Ahlawat
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Namaste Adithya,

                                    Further to our discussion dated 16 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                    Regards
                                    Deepak Mohod
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Namaste Adithya,

                                    We would like to inform you that your concern listed 16 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                    Regards
                                    Deepak Mohod
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      seevignesh
                                      from Mumbai, Maharashtra
                                      Apr 16, 2013
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                                      Address: Chennai, Tamil Nadu

                                      I got frequent disconnection in airtel broadband from June 2012 to July 2012 end and raised complaint in June. For which they replaced new cables by July end only.

                                      After which there is a public corporation work was going on in Aug and Sep 2012, and the phone line/broadband was fully on outage.
                                      But Airtel continously asking me to pay the bill for the service which I didn't used. I asked them to pass a waiver for these inconveniences.

                                      They reduced the amount very lately after blocking my internet in October. They discounted only Rs. 1130.56/- for these inconveniences more than 2 months. My plan is 1299 Rs per month. So, I asked for more discount since the inconveniences is more, but they refused.

                                      I payed bill of Rs.1100/- in Oct and disconnected the connection then onwards.

                                      From then onwards, they continuously calling me/ my family and sends posts to house that they would take legal action. This is very much disturbing us and we feel insecure. Still, Apr2013 they are repeatedly calling through phone and disturbing.

                                      Airtel Mobile — Repeated call for payment even after making the payment

                                      I am using an airtel postpaid number and the due date for the payment was 9th Oct 08. I made the payment in cash before the due date however have been continuously receiving calls from airtel for the payment.

                                      Even after providing them payment details (like place of payment :- SKY Distribution, Receipt No xxx), i have been receiving more than 3 calls a day for the same matter from diffrent people.

                                      The amount payable by me was Rs 4018 and i made a payment of Rs 4020. I sent my person to the airtel store on 18th Oct 08 to get the matter resolved and the executive told me that it was their fault as they could not update it in the system however even after that i have been receiving continious calls from them. I received 2 calls on 18th Oct 08, 2 call on 20th Oct 08 (Sunday), 1 call on 21st Oct 08,

                                      I am traveling and most of the time i get a call from them i am in middle of a meeting or a presentation.

                                      This has actually caused a lot of inconvenience and distraction.
                                      This is my Airtel fixed landline number I used [protected] till Oct 2012.

                                      Please email me [protected]@gmail.com for any other enquiries.
                                      iwant call detail of my number to jan/2013 nu is [protected] pls it s urgent
                                      Attached photo contains the proof of bills payment I made. I was making my payment of Rs 1434 consistently till May 2012.

                                      After that the problem started for 4 months (June to Sep). Even then I paid Rs. 3665 in total for this period. They passed waiver for Rs. 1130 only. But still they are threatening me (taking legal action) and asking me to pay Rs. 1758. (Received 16 apr 2013 from +91 [protected])

                                      When I asked to re-activate the broadband, they said it is a technically infeasible area (Pallikaranai) => Proof : call from number [protected]. Then how come they expect bill payment for a technically infeasible area.

                                      They told they will pass waiver to reactivate: 18/03/2013 from number [protected].

                                      Later they told we never told that they will pass waiver after finding it as technically infeasible area to reactivate
                                      Proof: 20/03/2013 from number [protected]
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                                        K
                                        Kuldeep.ulhe
                                        from Mumbai, Maharashtra
                                        Apr 16, 2013
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                                        Address: South Delhi, Delhi

                                        I bought new SIM card from vender(airtel). It's now 15 days have already lapsed. I gave my identity card and photo against the new SIM card. I gave my previous number as reference number but my previous card was not getting coverage. After 5 days when I asked him why don't you start my new sim, the he told me that the reference number was not reachable, and I gave him another number of my brother as he was holding the card from Delhi. Still he is not able to start that card after 10 days.
                                        It may possible that he can use my detail for any wrong work. Hence I asked him to give back my identity card xerox and photo, forget about money what I paid for the new SIM card. But he refused me.
                                        What should I do now?
                                        Namaste Kuldeep,

                                        This is to inform you that your concern listed on 16 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                                        We assure you that we are committed to resolving the issue to your satisfaction

                                        Regards
                                        Sandeep Kumar
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
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                                        Namaste Kuldeep,

                                        We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                        We assure you that we are committed to resolving the issue to your satisfaction.

                                        Regards
                                        Deepak Mohod
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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