| Address: Bangalore, Karnataka |
I purchased SIM card of AIRTEL on 7-Apr-13, for personal purpose. I was charged Rs. 45 for that. Initially I didn't see the Price written in the SIM card envelop. Later on I observed that it was written Rs. 15. Ofcourse, it is very small amount, but this shows the credibility of the service provider / its dealers.
Anyways, I was promised that my card with be activated in two days. But it took more than 7 days for them to activate. Dealership gave me many reasons for the delay like: Documentation and stamping issue (so I submitted another set of documents immediately), the person who collects the form is on live due to Ugadi and Airtel has given 2 days off to them, the person who collected my form has gone to his native home. When I asked his contact number, the dealer person told me that he will not pick the call as it is after office hours and he is at his relative's place.
When I asked why did he charge me more for the SIM card then he arrogantly told me that he has employed people on payroll, he has to take care of the shop and running expense. He also asked me to buy the SIM from any other shop who sells at MRP. I thought it is futile talking to him so I didn't discuss much with him on why he charged me more.
After much argument he gave me one manager in Airtel. He was the only person who helped me a lot and activated my SIM card on 15-Apr-13 (8 days after I bought SIM card). This shows the poor level of professionalism (the manager being an exception) at the operational level. I request Airtel to take some strong steps in improving the customer experience, especially at the operational level.
Also, although the amount charged by the dealer to me was not a very big amount, but it shows the credibility and honesty of the people who are selling the SIM card. Therefo,re please look into the matter and resolve this as soon as possible.
All I would say that my initial experience with Airtel was very bad.
Regards,
Chandan Kumar Modi
Aug 13, 2020
Complaint marked as Resolved
I want incoming & outgoing call detail of my no. for last three month.
march 200, april 2009, may 2009
Please provide me detail on my email ID, my email ID is as given below
[protected]@yahoo.com
[protected]@rediffmail.com
no is [protected]
I want incoming & outgoing call detail of my no. for last four month.
decmber 2008, janwary 2009, feb 2009
Please provide me detail on my email ID, my email ID is as given below
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waiting for ur responce
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Pradeep
Sir
A other person taking my call details, & create many problems to my contacts, so plzzzz help me
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i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id mentioned above.
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sanjeev
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Details are:
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Thanks
Keshav Bhagaddar
Consumer Complaints Forum
India
why my call detail of my airtel sim is leaking by castamer care
is it good and when i complain to airtel nodel office i talk to airtel nodel officer he told me that within 24hour we find out the problem and we will phone up you and know sir they had lock my sim and i know who is doin this wok HIS NAME IS SUNNY AND HE IS WORKING AT JAMSEDPUR CALL CENTER
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Akhatar Hussain Ansari
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My id [protected]@yahoo.com
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THANK ®ARD
YESHVINDRA SINGH
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Respected sir/ Madam,
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We would like to inform you that your concern listed 24 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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for my email id [protected]@gmail.com please sir
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sir,
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thanks
the matter is that my brother is a railway employee loves to a 14 year old girl. my family even no one except girl family is agree. when we ask about the matter her family deny to this matter. thats why call details is neccessary to see her family. please help to my family. for this help we would be thankfull to you.