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Airtel
Bharti Airtel Ltd.
Customer satisfaction rating: 46%
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43954
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
8153
down
2871

Phone:
Phone:
up
4228
down
1776
+91 11 4266 6500  [Head Office]
up
1881
down
960
+91 11 4666 6100  [Head Office]
up
1057
down
752

Additional info
Customer satisfaction rating
46%
Complaints
43954
Pending
0
Resolved
19564
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Airtel related photos (8108)

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Airtel Complaints & Reviews

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 Sushil125055 on Sep 22, 2020
I paid rs. 598 rupees on Amazon for my airtel recharge number 27 August2020. But payment was decline on Amazon and recharge has Been cancelled. Today is 22 September 2020 still my amount not refund from airtel payment bank.

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[Sep 22, 2020] Airtel customer support has been notified about the posted complaint.
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     Adithya Somaraj on Sep 22, 2020
    I had submitted an MNP request from BSNL to Airtel and the required KYC documents on 18/09/20. I have received the following message
    "Dear Adithya null, validations of your documents for porting your mobile no. 82XXXXXX86 could not be completed successfully.For more details, contact your point of sale from where the connection was taken or the nearest Airtel store."Please help me through the process as I have paid money at my local store for this. Four days have passed and no response from Airtel. Please help asap.

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    [Sep 22, 2020] Airtel customer support has been notified about the posted complaint.
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       Mohit Kumar Mohanpuria on Sep 22, 2020
      Dear Sir Madam

      This is with utmost pain I am writing to Airtel that since last 6 days my issues are not being handled by AIRTEL team properly.

      I had ported my number from Vodafone to Airtel in May month. Mobile number is [protected]. Every thing was going on fine. But I got message that Rs 454 is pending for payment at Vodafone.

      I went to Vodafone store in CP and made the payment. The outstanding due there shown was Rs 150 which I paid immediately on 8th September 2020. Payment receipt attached for your reference.

      However on 16th September my phone got disconnected without any call or reasoning. On enquiring with Airtel they said payment at Vodafone I'd pending. Which I checked at Vodafone and nothing is pending

      Your staff at Pusa road Karol bagh especially Saurabh jain and Manish Mishra gave me sim yesterday saying it will start in 4 hours which didn't happen till today.

      On asking they were mis handling my parents and talking to them disrespectfully.

      I am absolutely gutted and made biggest mistake of my life to change to AIRTEL.

      I have been asking if there are any dues I am ready to pay but where do I pay?? No one has that answer too.

      Please get my phone number activated or else I will escalate to TRAI and DOT.

      Regards
      Mohit

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      [Sep 22, 2020] Airtel customer support has been notified about the posted complaint.
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         Prabhu Periyasamy on Sep 22, 2020
        Dear Sir,

        I tried to recharge below number on 27-Aug-20

        [protected]

        Online Ref Number is :[protected]

        Recharge not done but amount deducted. Kindly do the needful to get reversal of my amount.


        Amount deducted but recharge not done

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        [Sep 22, 2020] Airtel customer support has been notified about the posted complaint.
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           Atza on Sep 22, 2020
          The engineer who was to setup airtel broadband in our home said that he can't setup due to non availability. They should have informed about this earlier before we made a payment. Daily we have to call the engineer whether he would visit us or not that day. He is so reckless about our setup and sometimes he doesn't even pick our call. We are so weary of calling the engineer. Look into this matter as soon as possible. Transaction reference number :[protected]

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          [Sep 22, 2020] Airtel customer support has been notified about the posted complaint.
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             Rajkumarreddy512 on Sep 21, 2020
            I recharged [protected] with 399 plan in airtel app its redirect to phone pay to recharge. Its shown transaction successful, but recharge not successful.


            Recharge not successful, money debited

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            [Sep 22, 2020] Airtel customer support has been notified about the posted complaint.
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              Airtel — Cheating

               manan chouhan on Sep 21, 2020
              Today i purchase a new dth connection of the airtel and i make payment online 1492 by using coupan code adtv10. After 3:00...

              Airtel — amount debited from bank account but payment failed

               Vineeth Solomon on Sep 21, 2020
              Dear airtel team,

              Today morning i made payment of rs.1768 from kotak bank car to airtel to initiate my new...

               gajju89 on Sep 21, 2020
              Hi,

              I am in roaming right now and for a specific location there is unstable internet. I have raised complaint as well. No one is having a similar answer to questions. Everyone have something new to talk about. I spoke with laxmi from nodal team and she assured that someone from network team will call still no one contacted me. My complaint was on hold as they were not able to find location. If location was not found then why was i not contacted???
              I want some strict action to taken as everyone in lying in airtel and not ready to give services. But they will not even reimbursement as it is their failure. Please raise it high priority if any service provider is not providing services then they should be waiving off the bill for that duration

              Contact:[protected]
              Name: gajanand singh

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              [Sep 21, 2020] Airtel customer support has been notified about the posted complaint.
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                 [email protected] on Sep 21, 2020
                Unable to open many websites
                Pathetic service
                Happening since morning
                Unable to complete my work within deadline.

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                [Sep 21, 2020] Airtel customer support has been notified about the posted complaint.
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                   Taru Sikar on Sep 21, 2020
                  Please refund the recharge of mobile no[protected] rs.149. Due to problem of network i have done twice of recharge in same given no. So i highly request your authority may kindly look into the matter and take early action please.

                  Yours faithfully,
                  (Taru sikar)
                  Email id [protected]@gmail.com


                  prayer for refund of recharge amount rs 149 against mobile no.7630935425

                  Complaint Status


                  [Sep 21, 2020] Airtel customer support has been notified about the posted complaint.
                  Updated by Taru Sikar Sep 21, 2020
                  Due to network problem I have done twice of recharge in same mobile no. [protected]

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                    Airtel — Refund not received for cancelling broadband

                     gouthamkrishna.mr on Sep 21, 2020
                    This complaint is against airtel telecommunications. I have tried following up with the company innumerous times and even...

                    Airtel — unable to update email id

                     Vinod Arul on Sep 21, 2020
                    Good morning staff on duty,

                    Requesting you to add my email id [[protected]@emirates.com] to my prepaid mobile...

                     S. R MECHNICALS WORKS on Sep 21, 2020
                    Respected sir,
                    Plz chk the connection fixline service, not internet access, not calling phone, plz solve the problem urgent my landline number[protected]

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                    [Sep 21, 2020] Airtel customer support has been notified about the posted complaint.
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                       ashishpairs on Sep 21, 2020
                      Hello, i did a recharge for rs.149/- in airtel prepaid on 20/9/2020 at 7:22pm. My bank account got debited but recharge did not happen. I have been trying to reach out to customer care number but no success. Kindly help.


                      Recharge did not happen in airtel prepaid

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                      [Sep 21, 2020] Airtel customer support has been notified about the posted complaint.
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                         Vighnesh Tamse on Sep 21, 2020
                        I tried to recharge my prepaid number for rs 598 on 21st september but the recharge was unsuccessful and money was deducted from my bank account. The recharge was done for mobile number [protected]

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                        [Sep 21, 2020] Airtel customer support has been notified about the posted complaint.
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                          Airtel Chennai — Airtel prepaid call divert not working

                           njsiva on Sep 20, 2020
                          Airtel not allowing prepaid customers to divert call to non-airtel number....

                          Airtel — Airtel xtreme website is always down

                           diff_2013 on Sep 19, 2020
                          I am using airtel mobile and thru airtels services entitled to use airtelxtreme website. Last several days even though i have...

                          Airtel — Service not resumed after recharge.

                           ram naraian gupta on Sep 19, 2020
                          Airtel dth customer id [protected]. Recharge done by rs.290. But service not restored....

                           Ravin Adatia on Sep 19, 2020
                          Hello

                          My name is ravin adatia i am from rajkot. I had made my 3 numbers portability from vodafone to airtel. When i want to port at that time mr. Arjunsinh came within 20 minutes to my office and cleared all the things very nicely. And even we paid all the outstanding of vodafone as per his instructions. Now again we are getting continues reminder from vodafone for outstanding invoice. Since 10 days i am contacting mr. Arjunsinh but he is not replying my any call and even not answering my any whatsapp messages also. Even he is reading my all messages but not replying. This is the service airtel is giving???

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                          [Sep 19, 2020] Airtel customer support has been notified about the posted complaint.
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