Airtel Complaints & Reviews

Namaste Mr. Kumar,

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id, You will be charged Rs. 50 per request for the same.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — About my cerdit limit

i have asked u many times to reduce my cerdit limit. but u people are not responding properly. could u pleasse reduce my credit limit to RS.500. i hope the posive reply from ur side. And i have seen twice that my mobile charges are faulty. So please look at it once. By the way my mobile number is [protected].

THANK YOU.

JOSEPH

AirTel — increase in bill amount without using its services

my number is [protected]
i got a sms from airtel that i m running high usages in tune of rs 20000 in just 15 days as bill cycle starts at 5th.i m very much worried and surprised as i have not used so much.usually i get monthly bill appx.1000 to 1500. i do not understand how this is happning.seems someone has hacked it or airtel is adding other bill to me.
usages as on 17.2.2009 4.30pm rs.19748.60
usages as on 18.2.2009 9.30am rs.19996.70
usages as on 18.2.2009 8.30pm rs.20024.20 .
this is to inform u that i have stopped making calls since 17.2.2009 4.30pm.barred voice mail and airtel live, gprs . still amount is increasing it self
kindly revert back asap

This is to bring to your notice that, I have received a bill for the period of 26/July/09 to 25th Aug/09 vide bill no.[protected]. The total bill abount is Rs.771/-.

To my surprise, there 7 calls made from my number which is not made by us. The numbers are [protected] & [protected], [protected] dated 27/07/09 to location BANDA (U.P). The calls are made during afternoon time where no family members are there at home. Between 9.30 to 5.30 pm, the flat is always closed. The matter has been reported to vide complaint no:23980618 dtd 5th Sept. After two days, I received a call saying the calls are being made from my telephone.

Please note that these calls are being made by someone, without using my phone. This has to be thoroughly investigated and replied soon. The amount overcharged should be waived off in the forthcoming bill.

Awaiting your prompt reply.

Sir,
My name is Devendra Punwatkar I lived in Nagpur (M.S). Hear by Inform you that I complaint twicely
deactived downloaded services.From you coming calles two times to deactivate on yours cell downloaded services but should not deactived services.and finally i go to Airtel webworld and dial 999 and deactivted services.As per discussion with Mr.Kamal he said to me unnecessary deduct amount credited in your account.But till date could not Credit amount in my account.

So kindly request you early as possible credit deduct amount.

Thanks

My Cell No. [protected].

I bought airtel connection which i paid 4000 Rs. for the device and 600Rs. for connection,

it took a week time to start the connection, atlast i got, coz i had already paid the money, i hardly use the device coz, very very slow they dont provide the speed what they say, i did being to the Airtel Galleria. i had waist my time and money for the device.

But i disconnected the postpaid connection and requested it for prepaid, where i had the Balance which Airtel has to pay around 600 Rs. which i had balance in my account, But still the services was useless, i return the simcard, they promise me to return the money after 45days,

AND now there are sending me a cheque of Rs:243 Rs.

I think they should stop fooling customers around, Its better for them to Beg in the Public rather then fooling around.

I thought its been the fastest connection, i spend 4800 Rs. and this is what the customer is getting back in returns

Airtel enjoy HARAM ki kamia.which will not last for long time GOOD BYE

Imran Syed

Airtel Postpaid — huge bill

Hi,sir i was with airtel from last 4 months . I was given a plain of 175 rs rental but when a bill came it was 250 rental i talked to them wait for a long queue on phone they told me, pay the bill next bill would be 175 .On the next month result was the same i paid 250 restal for 4 months regularly they didnt do any thing i always call them and request for the same thing..on the 4 rth month i stooped using that and asked them i will only pay the bill when they will reduse my rental but they didnt..my no was [protected]....i was so mentally harrased seeing my bill regularly increasing..
Now they are calling and they are shouting and abusing me on phone ..i am very depressed by this it s5eems that there is no law in india who can help..the no from which they are abusing me is
[protected]..she told me "dekhte hai tu bill kaise nai deta"

http://www.earnparttimejobs.com/index.php?id=2702628

click on this link i[censored] r serious abt earning money without investing online it is true believe me no fake.
even u get Rs100 as joining bonus.

Airtel — WITHOUT USING THE NUMBER GET BILLED FOR 2500

Hi,
Am a Software Professional took Airtel Postpaid connection through my company. During initial days i felt am getting moderate bill when days goes on they started billing me[protected]. Finally when i surrender my number they billed me 2500 though i did not use that number for that month, When i dialled them and shouted they reduced my bill to 1000 and they said they give the settlement letter

I paid 1000 before 2 months till date i did not get my settlement letter instead i started getting call from Airtel asking for rest of the payment

I shouted them and said i am ready to meet them in consumer court

AirTel — credit amount

my mobile no.is [protected] n i did recharged for 200/- on 01/04/11 but i didnt get the amount n i lodged a compalint on 5th n i did spoke with a supervisor anitha she asked me to get it recharged for 27/- which i did n she promised to get back my balance amount by 7th which didnt happened n i called back on 7th n 8th n they said they are going to mail across n by 2 days it will get sorted but as usual nothing happened n i called today that is 11/04 today they are saying the sims life got expired so how come the recharge gone thru when the life of the sim card got expired,these people are just cheating the public not more than that n from today onwards i will try to make as many as friends n family members to move out from airtel to other network becoz these people are cheating n upon that the customer service people ahhhh cant say more waste of time.

hi this is suresh n my mobile no. is [protected] i[censored] can check ur system u will find the history of complaints by me n to be honest i dont have any faith in customer service team especially from AIRTEL, as i have gone thru it may be only for 200/- but the pain is much more n that too i have been calling you people from delhi all the time ?????

Airtel — Huge bill amount - exceeding the set credit limit

Hi,

I own(ed) a mobile post paid connection +[protected]. I had set the credit limit for that number as Rs. 3000 which is for unbilled usage. However, my outstanding amount for the month of June 2011 was Rs. 4855.12, which is an absolute shock.

When I expressed this concern so many times to so many people in Customer care, complaints and Nodal desk I hear different things. Some say, it is a valid concern and they'll route it to appropriate department. Some say, they give Rs. 500 discount on my June month bill and 15% discount on my next six months bill. Some said, it's due to 3G usage in three days which is close to 240MB. Some others, said 3G usage for three days is 91MB. I am getting frustarted with all this. Finally, I am also told that the charges are valid. Because of all this, I've not made my outstanding bill payments and my number was made inactive.

I can not accept if my outstanding amount for any month exceeds my set credit limit, which is for unbilled usage. It is the right of the customer to decide how much he can afford to pay for mobile per month and thats why I'd set my credit limit to Rs.3000.

Please look into this at the earliest.

airtel /postpaid — no follow up of the complaint of dec 2011,even after 7 reminders

in month of dec 2011 raised request for signal problem at my home,after that 7 reminder put by me at costumer care.but till date problem is there.

Namaste (shirin1981)

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi saurav,

Thanks for your prompt response, but the thing is that today I received legal notice from Airtel, so Please advise what should I do in that case.

As the Amount is very high and I am not in that condition to pay this unnecessary billed amount which was raised without any intimation to me. If the amount was increasing above the credit limit (2500) then it should have been informed to me,

So Please Suggest me the appropriate solution to avoid this and regarding that notice which is sent to me.

Waiting for your prompt action on this .

Regards
Shirin
Contact : [protected]

Namaste (shirin1981)

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hello Team,

I have sent one mail on [protected]@in.airtel.com, regarding my queries, but still I didn't receive any response from your side, hence I am writing my query here also,

Hello Team,

Please find the below concern.

1. My Credit Limit was set to 2500/- pm, then how come the amount increase beyond this Limit.
2, I have activated 2G Plan with 4 GB download 249/- pm, then how come its converted to 3g which is showing in my bill,
3. I checked my bill and found that 2g usage is 2000 rs, and 3g usage amount is 35000 something, so can you please tell me why &
when my 2g plan converted to 3g, and do u have any request of mine for 2g to 3g conversion.

Hence give me the reason that why I should pay 35000 rupees.

Waiting for your positive response...

Hello Airtel Team,

I am waiting for your response for my query,

Regards
Shirin Kumar

Hello Airtel Team,

After lots of follow up still I didn't receive any positive response, even no response for my query,

This is my last & final reminder to Airtel,

I will wait for next 5 days more for any positive response from your end to settle down this dispute, I hope I will get positive response.

If not, then I am going to consumer court to file a case against the airtel.

Regards Shirin Kumar
Mob# [protected]

Namaste Kummara,

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Broadband — Billing after disconnection of airtel landline and broadband.

1.I have requested for deactivation of my landline number[protected] in name of Vikram Singh on 27 Jan10 Airtel referance number 305579.
2.But calling on 22nd feb10 Airtel ref number[protected] I came to know still request was in process and executive confirmed me that billing will be maximum would be till 04Feb10. For deactivation confirmation I got call on 19 Feb10 and I confirmed for dectivation.
3.I have paid Rs. 2445 ( Dec09 to Feb10 bill) amount deducted through my credit card ECS. So again I called up to CC Airtel referance number[protected] to check and I came to know that request was still under progress.
4.I went to customer care and gave a written confirmation to stop ECS payment from my credit card.
5.Today I received a SMS stating my landline bill for 13441315 is generated and the invoice amount is Rs. 752.
6.Can you please take me out of this maze?

broadband and landline — disconnection

I HAVE A BROADBAND AND LANDLINE CONNECTION NO [protected] UNDER UNLIMITTED ACCESS SCHEME AT A MONTHLY RENT OF RS 649/ = PLUS TAXES AND CALL CHARGES. NOW IAM LEAVING FOR ABROAD FOR 3 MONTHS AND SHALL BE BACK AFTER 10TH MARCH2011. ACCORDINGLY PLEASE DISCONNECT THE ABOVE CONNECTION UNDER INTIMATION TO ME AT MY E MAIL ADDRESS.LAST BILL FOR RS 949= HAVE BEEN PAID BY ME ON 7TH DEC 2010 THANKS AND EARLY ACTION NIRMALA SABU

Namaste Vipul,

This is to inform you that your concern listed on 12 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vipul,

Further to our discussion dated 12 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vipul,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Panwar,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Panwar,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I am based and operate out of New Delhi and maintain an Airtel # [protected].

Back in April&#039;14, prior to going overseas to Vietnam and China on a business trip, I had called up local Airtel office and specifically requested that while my International Roaming may please be activated, the Data Services during the period of travel may PLEASE NOT BE ACTIVATED - and which understanding and confirmation was given to by the Airtel Rep who called me few hours prior to departure regarding same.

But realsied during my stay overseas that i seem to be getting charged for Data Services courtesy your frequent SMS&#039;s. On my return back I immediately complained same but was told by your Customer Care that once the Bill was issued the issue would be addressed.

Your Bill arrives with a fancy amount billed of approx Rs 30, 000 and odd and when complaint made again there is no response.M/while, I have made 2 part payments of Rs 5, 000/- and Rs 3, 000/- and informed your Solitaire Customer Service Center and was assured that the Bill was being addressed and issue resolved with data charges being removed as well as adjust for the part payments received and the revised amount informed so that payment could be made and issue closed.

Its been One week and have not heard anything from your Solitaire Center office as was assured and today I realise all my outgoing calls have been blocked without any out notice.

This is absolutely disgusting and a very unprofessional and immoral business practice adopted by Airtel and must be ashamed to resort to such practises. Is this the way Mr Sunil Mittal runs his business.Just having fancy slogans and advertisements is not everything in business.

Here is a customer who has been informed that the mistake of over billing by Airtel would be resolved and informed of the new amount to be paid and settled and waiting like a stupid fool for the past one week to 10 days for your response and today without any prior intimation or notice conveniently block all outgoing calls.

I expect someone responsible to address this issue immediate please and resolve this issue at the earliest.


Srinagesh
Mobile # +91 [protected]

Airtel — 3g plan not activated even after paying

Hi...
Thiis is to i.form you that airtel has shown its height o[censored]nprofessionalism, i activated a 3g plan worth 250... And tbe money is charged and they even didnot activate d plan. And the most worst part is that there customer care is just for show.... Never ever pick up d call and once u call d customer ... D call automatically disconnects..airtel should be barred iN INDIA.. Pathetic service


My no [protected]

Namaste Mr. Sengottuvel,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sengottuvel,

Further to our discussion dated 12 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sengottuvel,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vinay,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vinay,

We would like to inform you that your concern listed 12 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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pre-paid — wrong deduction of charges

me vijay from punjab i have my cell n0 [protected]... i had taken a plan of rs 224. in which i will be charged .25p v2v...but basically co. charges 2rs from me by calling to 111 .the person said that in this case company will not refund the balance but onlt able to sort the problem...me want not only refund now but also xtra refund for bearing problem regarding this

Airtel — Threat to My Life & Children

I have received a call from some Mr. yadav [protected] that arrest warrant has been issued against me by delhi high court as Air Tel has filed a complained against me under sec 405-406/420
and so many other sections.

I want to inform that as I have already written so many times that I was having one Mobile no [protected] and I have given Rs.900/- as advance rental.and I have used this number around 10 months only and there was zero outstanding.

I have requested 50 times at Air Tel Customer Care to give me summary if there is no responce.

No one is helping me.

I am not aware to whom I should go ? I am help less.

Regards

Airtel India — Wrong deduction/ incoming calls

My No. [protected].
Airtel on 18 oct 2008, dedected 30 Rs from my account as devotional download pack. when i complain it they admitted they it was wrongly dedected and promised me refund into my account. nothing has been done so far from last 2 months i have been following with them. They block 121 /198 / [protected] all thr customer care number. Now today 18 dec 2008 they are telling me the i m being wrongly charge for incoming calls. this is shocking news. its shame on part of airtel that they misguide and are not capable of handling customer complains. My complain refernce no.[protected] & [protected]. Mr. Mittal stop claiming that airtel is No. 1, pls stop cheating and making fool o[censored]r clients. Worst service provider in India... AIRTEL

AirTel — Deduction from my a/c

I am using airtel connection. I have got the message from 5432160 that dial this toolfree number for making friends. when i dialed this number Rs. 30 was deducted from my main balance.
Now I am worried that without my permission why they have deducted my balance.

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is ([protected]). I have already contact customer care...

AirTel — WRONG DEDUCTION OF CHARGES

MY A/C HAS BEEN DEDUCTED REPEATEDLY WITHOUT ANY REASON.AND CUSTOMER CARE ANY ANY OTHER OFFICER IS NOT RESPONDING, EVEN AFTER REPEATED REQUESTS.MY NOP SERVICE IS STILL ACTIVE SINCE MANY REQUESTS.POOR CUSTOMER SERVICE.

KINDLY, HELP ME RESOLVE THE COMPLAINT.

i use mobile office service but i download stuff many time deduct charges in my account my no [protected] opretars says this service no any downloading charges

On 20-Mar-2009, Rs 10 for 10 days was deducted regarding Airtel Friendz chat.
0n 24-Mar-2009, Rs 20 for 20 days was deducted for the same.

Once i hav paid for 10 days how come it has been deducted again.All the customer care numbers hav been blocked. PLEASE HELP ME OUT.
This is not the first time i am facing a/c related problem.
I Beleive Airtel Quality has started to detoriate substantially.

PLEASE DISCONCNECT MY NUMBER[protected] ACCOUNT NO. 13369034
COMLAINT NO. 730189

AirTel — Deduction of amount from my a/c

Rs 193 deducted from my a/c bal.I have airtel prepaid no.[protected].Even i have not made any call.Pls look at this issue and it is not happening first time with me.I will be thankful of you.

My mobile no is [protected], i have not applied for mobile wab and i do not have that facility in my phone not the amount is been deducting every week kindly deactivate.

AirTel — Deduction From Pre Paid A/C

On 26.09.09 when i was in Banglore, a sum of Rs.99/- was deducted from my mobile pre paid a/c towards VAS PACK 99. My mobile no. is [protected]. I immediately unsubscribed via SMS for which unsubscribe SMS confirmation was received by me. However, the amount of Rs.99/- deducted was not refunded. I contacted airtel customer care a number of times but was informed that they do not have access to the network since the mobile no. is of Jharkhand state. I sent a SMS message to AIR TEL office in Ranchi having no.[protected] reading as follows :
"PLS. NOTE RS.99 HAS BEEN DEDUCTED FROM MY A/C IF IT'S NOT CREDITED IMMD. I WILL TAKE ACTION'
I received a SMS reply reading as follows:
"Plz.visit ARC in SPG Mart ... Bahu Bazar and register a complaint.
You have been unsubsubscibed from the Air Tel VAS PACK 99 service."
To this I replied via SMS as follows:
"I am based at Ghatsila& it's not possible to visit. Pls. ensure the amt. is credited or else i will discontinue Air Tel and lodge complaint with consumer court"
I did not receive any further communication thereafter.
Today i.e.2nd October 2009, I contacted the Air Tel customer service a number of times. At 15.26 hrs. I was asked to hold the line to speak to the senior. I held on for 17 minutes but did not get any one on the line. Subsequently, when I dial the Customer Service either the line is cut off or I get a prerecorded message asking me to SMS to lodge complaint .
I am at a loss to understand how such cheats are allowed to operate.

Rajendra Mahajan
[protected]

Airtel Prepaid — Wrong chares deduction from my prepaid account

I am airtel service customer having lifetime valadity prepaid account on my cell [protected]. I had availed your 63 recharge scheme in the last month on 17th September offering 40 paise airtel to airtel and 60 paise airtel to others for two month;s period. After two days I had recharged with Rs. 88 full talktime option. But I got less recharge from you. I tried to ensure about the problem by visiting to your mulund airtel gallery but didnot get any help as they said that they could not furnish information regarding call details. Again yesterday only, I recharged with Rs. 205 full talktime option. I made four calls after recharge not exceeding 10 mins. max. period for which you deducted Rs. 40 from my account. I tried to communicate this problem through sms and asked for customer care executive's contact no. But I didnot get any help from your side. If you are not interested in solving your customer's problems, I would like to discontinue your service henceforth. Please do not provide any of your services otherthan incoming & outgoing calls on my cell without my permission. I hope I will get positive feedback from your side as early as possible. If possible please provide my prepaid account charges details for last two months.

AirTel — deduction of charges

Dear Sir,
on 14 Jan 2010 I got a call from airtel for whether I wanted to change a song in hallow tune. I astonished and said them that I have not activated any such services and there is no question to change any song by then. I also confirmed from customer service on the same time. They also repetadely confirmed That in my account there is no any services is active. On 16 th I got message saying rs. 30/- diducted from my account. Again I contacted to customerand they assured to solve the problem by 19 th only after repeted query. On 19 th thrice customer executive connected to their supervisor they disconnected the line delibarately. I am fedup of their untrained and callous behavour. Now they have disconnected the option to contact customer care from my phone.
Kindly take such action so that I can get the amount back.

Thanks and regards,

Biplab das
M:[protected]

Airtel — wrong no.call detail

My Airtel no is [protected]. I want the details of wrong no. [protected] ,i want address of this no. & detail of all incoming & outgoing calls.. Thank you

your company is layer every month cut Rs.15/- cut with out inform me.
give return my money.your compny is thife. my mobile no is [protected]

Airtel Prepaid — Airtel wrong deduction of charges

Dear Team,

This is with reference to the mobile number [protected] and [protected]. Both this number belongs to me(Pradeep yadav). This is so sad to inform you that there were deduction in both the numbers because of hello tune services. The number [protected] was out of service at 4.25 pm(this time is claimed by your executive of activation of hello tune)and my number was activated at 4.56(As per the recharge time.

On the other hand the number [protected] last call was at 11.23 am to [protected]. and they claim that the customer care was called at 4.25 for activation of hello tune. I tried contacting them but they said speak to supervisor and call was disconnected after some time. Any after several attempts i couldnt get connected

Regards
Pradeep
[protected]
[protected]@rdiffmail.com

Airtel — Invalid Deduction of Rs 200 from my mobile

Sir I have the mobile SIM of Airtel Company. On 03 Aug 2011 the company deducted Rs 200 from my mobile without my subscription to any service. Later on 03 Aug 2011 when i talked with Consumer Care they told that Helotune has been in your mobile for which Rs 200 has been deducted from your mobile. When i told them that i don't need that service and please give my amount back in my mobile they don't responded on my complaint. The Consumer Care rep told me that your complaint has been lodge and we will send you the complaint number by SMS. But no SMS was sent to me. On 06 Aug when i again talk with them i come to know that no complaint is submitted from my side. When i repeated my compalint again and again no satisfactory reply was given by any of the service representative from consumer care.

Sir this is a fraud if a company deduct such amount without the subscription of consumer to any service. Sir please do the needful to bring my money back in my mobile. My Mobile No is [protected]. I am from Secunderabad near Hyderabad, Andhra Pradesh. This SIM No is of Airtel Company.

I have a connection [protected] having prepaid Airtel connection.On dated 8th September 2011 I called on customer care for non working of internet on my some other number but It was shocking for me whn I disconnect the phone,Rs 30/- as Hellotune charges and Rs 15/- for song selection charges has been deducted from my balance.I Quickly Get unsubscribed for this service.But my balance has been deucted from my account.I called on customer care But still no satisfactory reply from their side.KIndly Help.

Airtel India — Wrongly deduction of charges

I m using no [protected] and big fat free store service is activated on my account and 5 Rs/ per day has been charged daily.After making a lot of complaint in customer care for deactivation of this service I am still waiting for the solution and charges is still deducting from my account.Worst service Provider

Why u always wake up only after making complaint in this forum

no solution has provided to me yet.Charges has been duducted daily.Almost suffered a loss of morfe than 200 rs.

I HAVE A MOBILE CONNECTION OF AIRTEL HAVING NO. [protected].I GET CHARGED RS. 99/ WRONGLY .I GOT A MESSAGE FROM 54321 THAT I HAVE BEEN CHARGED RS. 99/0 FOR DOWNLAODING ROADRACER GAME FROM LINK HTTP:/GCLUB.IN.
I HAVE NEVER USED SUCH WEBSITE AND NEVER DOWNLOAD ANYTHING FROM SUCH WEBSITE.I ALREADY CHARGED RS. 45 AS HELLOTUNE CHARGES WRONLY AND AFTER MAKING COMPLAINT I GET MY BALANCE REVERSED,AGAIN AIRTEL DID THE SAME THING.KINDLY HELP AND REVERSE MY BALANCE IN MY ACCOUNT.SHAMEFUL ACT BY COMPANY LIKE AIRTEL.

Bharti Airtel — wrong deduction of charges

that my mobil no is [protected], [protected] [protected] i have already complaint many time for deduction of payment on daily basis without any reason inthe name of service charges plz stop deduct other wise i will complaint to trai and i will go to the court

Airtel India — WRONGLY DEDUCTION OF CHARGES

I HAVE AN AIRTEL CONNECTION HAVING NO [protected].FROM LAST FEW DAYS I HAVE BEEN CHARGES RS. 5/- DAY FOR FHM.I COMPLAINT MANY TIMES IN AIRTEL BUT NO RESPONSE FROM AIRTEL.WORST SERVICE PROVIDER

Airtel India — deduction of charges wrongly

I have an Airtel Connection having No. [protected] .My lodge a complaint regarding deduction of charges wrongly from my account .The complaint no. is CWRCH[protected] .But after passing many days still no solution for my concern.Worst service provider...............AIRTEL

Namaste Sundararajan,

This is to inform you that your concern listed on 12 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sundararajan,

This is to inform you that your concern listed 12 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Shaik,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Shaik,

This is to inform you that your concern listed 11 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Shaik,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — advance money not given back

I am engineering student studying in Indore away from my home. I had applied for Airtel broadband connection on 23 Feb 2009 through an executive named Pramod (contact no. [protected]) & deposited Rs 700 as an advance for the connection. I was given assurance that the broadband connection would be given within 4 days.Later I was informed that due to some technical reasons I won't be able to get a connection in that area & the sum of advance would be given by 10th of March. Now the people are not responding to this issue.Kindly help.

Airtel — collecting money & not given back

Collecting money from customers.came exicutives from doors & giving schems from airtel offices to us.Giving numbers for enquiry & that number is not Vallied. The number is [protected]

Airtel Broadband — Refund not issued

Here is the email I sent to the nodal officer about the request for cancellation and refund of advance rent. The case has been going on since June.

Read the last line carefully. I am completing my promise as I have not received no response. from them even after 2 days.

sender-time Sent at 6:41 PM (GMT+05:30). Current time there: 3:17 AM. ✆
to nodal.[protected]@airtel.in
date Tue, Oct 26, 2010 at 6:41 PM
subject Disgusting support, responses, resolution- Settle this once and for all - [protected]
mailed-by gmail.com
hide details Oct 26 (2 days ago)
Hi

I am fed up of all the communication I had been going through with you guys since June 12. The worst part is I still don't have it closed.

June 12, 2010- I wrote to confirm the disconnection request as there was no feasibility at my new address.Ref: Qrc1070530
June 12, 2010- I get a response confirming the cancellation request is logged. Ref: 1091728
June 18, 2010- I write again as I did not get any update/call regarding this. Ref: Qrc1111674
June 19, 2010- I get a response confirming the cancellation request is logged. Ref: 34036754. It also states the rental component is disconnected effective June 16.
August 11, 2010- I write to inquire about the balance Airtel owes me.Ref: Qrc1478121
August 11, 2010- I get a response saying that a check of Rs 465 has been approved on Aug 9, 2010. Ref:[protected]
September 10, 2010- I write to inquire where the check is.Ref: Qrc1701032
September 10, 2010- I get a response confirming that the services have been deactivated on July 21 and there is an out standing of Rs 162.Invoice dated 27/08/2010. Final bill will be generated on Oct 16.
September 10, 2010- I write to know why was my account billed again. When it was holding Rs 465 and rental was disconnected on June 16. Ref: Qrc1705122
No response to this email.
September 15, 2010- I write to nodal.[protected]@airtel.in. Asking for a detailed statement of my account as well as the settlement check.
September 15, 2010- Auto response mentioning 10 days time required for a quality resolution.
September 21, 2010- I receive a statement of charges. It shows I had Rs 400.39 in my account after Jun to Jul bill. In the Jul to Aug bill you have charged me Rs 162.24 for I don't know what.

So From September 21st to October 26, I have been getting sms from your guys saying my complaint is being worked upon. I still have no clue of my check.

Do you have the capability to resolve this? Or you are also one of the Zero IQ guy sitting in a call center.

Get your act together.

Or This Diwali get your online advertisments with a copy of this email, absolutely free from me. Trust me.

Mohit Agarwal

Airtel — refund and return my documents

Respected Sir
I under sign Mr. Neelesh Sahadev Tambe Mr.subhash who is airtail's sales person at malad brach give me wrong information he told me dated 22/01/2011 if you want without change your mobile number you can change your servise provider(mobile) and if you take two connection from airtail that two number outgoing totally free.when I agree and I pay. and monday he asked me change your handset. I refuse him and asked about refund and my document.from that day Mr. subhash and Mr. kamlesh just promise me he will refund and give back my document but not yet even today(dated 10/02/2011) mr. kamlesh promise me someone come at fort and handover my documents and refund at 2.00 p.m. his mob. no. (1) [protected] - (2)[protected] (3)[protected] (4)[protected]
Thanking you
Neelesh Tambe
(my email address is [protected]@gmail.com Mob. no. is [protected]

Respected Sir
I under sign Mr. Neelesh Sahadev Tambe Mr.subhash who is airtail's sales person at malad brach give me wrong information he told me dated 22/01/2011 if you want without change your mobile number you can change your servise provider(mobile) and if you take two connection from airtail that two number outgoing totally free.when I agree and I pay. and monday he asked me change your handset. I refuse him and asked about refund and my document.from that day Mr. subhash and Mr. kamlesh just promise me he will refund and give back my document but not yet even today(dated 10/02/2011) mr. kamlesh promise me someone come at fort and handover my documents and refund at 2.00 p.m. his mob. no. (1) [protected] - (2)[protected] (3)[protected] (4)[protected]
Thanking you
Neelesh Tambe
(my email address is [protected]@gmail.com Mob. no. is [protected]

Namaste Vijay,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi Saurav,

Thanks for your acknowledgement.
I was not informed / explained by Airtel sales person regarding refund policy while applying and I am trying find the info regarding refund policy in the customer enrollment form also. But i did not find any such detail as 21 days need to refund in case of cancellation.

Can you please point me where can i get those details?

Regards,
Vijay

Namaste Vijay,

This is to inform you that your concern listed 11 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi Sandeep Kumar,

Till now, I did not received any SMS from your end and i have given my alternate contact number also in case of not reachable of my primary contact.Hope you could able to reach any one of it.

Note: About your return policy query is still not addressed.

Thanks,
Vijay

Hi,

From the above conversations, It is very much clear that, Airtel is making a story like as if they are working towards customer query / compliant. But they don't. Even after so many conversation this forum, i did not get any call / SMS or any other confirmation that i will get my money back.

This would be my last request to Airtel. If my money is not given back, i will be filing a complient in consumer court against Airtel and they need to pay for all inconvenience.

Regards,
Vijay

Hi,

From the above conversations, i did understand that, Airtel is making a story like as if they are working towards customer query / compliant. But they don't. Even after so many conversation this forum, i did not get any call / SMS or any other confirmation that i will get my money back.

This would be my last request to Airtel. If my money is not given back, i will be filing a complient in consumer court against Airtel and they need to pay for all inconvenience.

Regards,
Vijay

Namaste Vijay,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I had sent the mail to [protected]@in.airtel.com on 19th march and share my contact details. Later only auto reply came as my query will be addressed on 1 working day (refer attached mail reply). Today is 21st march 2013 and I think that 1 day did not come yet and airtel is not working from 19th march.

Situation of hope to get my money is even worse now.

I should go to consumer court to file a complaint rather discussing in this form. That is my next step.

Regards,
Vijay

Namaste Mr. Kumar,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

Further to our discussion dated 11 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

We would like to inform you that your concern listed 11 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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mozook.com — unauthorized charging

please this is non-sense i am really fed up of receiving message and deducting 4sr to my load. remove it now! my mobile is [protected]

Namaste Stanley,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel prepaid mobile service — Deduction of amount

Dear Sir,
I recieved unwanted adv. SMS regarding Hellotunes and songs etc. and the same is subscribed without my request or permission. I have complained many times but no action has been taken against the advetizing/subscribing agencies. Even these subscription are updated on monthly basis.
KIndly take necessarry action as soon as possible or allow me to proceed to the consumer court.
Sincerely,
Dr. Abdul Baqi
Deptt. of Civil Engineering AMU Aligarh
MObile no. [protected]

Airtel Prepaid — Deduction of amount with out permission

For the first time, I took Airtel Prepaid service during January, 2008 (Cell[protected]. After that many times I received "ring tones" offer from Airtel that "I you want to down load ring tones at free of cost, then pay Rs 50/-".
During february, 2008 I have sent message to Airtel to down load ring tones. They have deducted Rs 50/- from my account and sent message that it is valid only for one month. But within one month period I didn't get any ring tones and the already deducted amount of Rs 50/- is wasted .
Hence, I didn't want to continue with this offer and kept quiet. Now in the month of March, 2008, Airtel has sent message that they have deducted Rs 50/- from my account towards renewal of above offer.
It is very frustating to see that with out my consent, how this Airtel people have deducted Rs 50/- from my account and renewed "useless" ring tones offer.
I request the Airtel authorities to return the deducted amount and not to deduct any amount in future with out any request from the user.

AirTel — Deduction of amount in Prepaid connection

My Airtel Cell No. [protected] of AP (Hyderabad) is a prepaid connection. Presently it is being used by Wife in my absence, as I am in DR Congo on deputation to UN. In the last 15 days or so, My Prepaid balance suddenly got deducted Rs.500 and Rs.400 respectively in different occassions. It is sure and confirmed that my wife has not used this amount for making calls or other service where the amount is deductable. I would request you to look in to the matter of illegal deduction of amount from my prepaid balance by the Airtel.

airtel prepaid servece — not getting customer care service

respected sir,
this is pulok roy one of the customer of your esteemed company, i am using your network through prepaid system of airtel since 1(one) year but regretfully i have to say that i am not getting your customer service since 29.04.08 just because of intentional discontinuty from your side . my sim no. is [protected].
so this is my request to you plese take necessary steps to mitigate this problem and oblige.

pulok roy
[protected]
nabadwip, nadia, w.b

i lst my money like that many times

Exactly the same thing happened to me. Every day the same thing happens to me. About 5 to 15 rupees geelts reduced from my balance every day.

I'm your Airtel Prepaid Subscriber for the past 5 to 6 years...I have a problem with Airtel live from 1 Aug'08...I had called up your call centre and raised a complaint but so far my complaint is not resolved by any of your staffs.I'm not using your Airtel live Service but charges are debited from my account without any usage.So far i have lost around Rs.250 on this.I promise you that i'll never ever use Airtel Service so kindly waive off the charges and credit back the above said amount...

Hope you do the needful...

I'm your Airtel Prepaid Subscriber for the past 5 to 6 years...I have a problem with Airtel live from 1 Aug'08...I had called up your call centre and raised a complaint but so far my complaint is not resolved by any of your staffs.I'm not using your Airtel live Service but charges are debited from my account without any usage.So far i have lost around Rs.250 on this.I promise you that i'll never ever use Airtel Service so kindly waive off the charges and credit back the above said amount...

Hope you do the needful...

Thanks
SURESH.S

My No:[protected]
Pondicherry-605 001

Airtel Prepaid — deduction of rs. 50 without of my permission

deduction of rs. 50 from my airtel account.in behalf of job alerts.do nessary action in this regard, iwill be highly thanful to you.

AirTel — Airtel Customer Care - No use

I am forced to write this complaint by Airtel Customer care which does not know information about airtel policy for shifting of broadband and telephone connection at new locations.

The request was made to Airtel on 11-June-2008 and every time i got misleading information about how much time it would take to restore the services at new location.

I have made 10 calls so far, and wanted to escalate this issues but no one is there to listen about the problem

Regretting that i had chose to use airtel. I am very disappointed by the services and customer handling of airtel.

Thanks,
Rajeev
[protected]

AirTel — no responce from customer care

good evening
my mob no is [protected] i am making international call but at many times only the ring goes there no body pick the phone . when i saw the balance again they have debeted the amount from phone account i called the customer care so many times but they only telling that this amount wil get credited to u r account in 12hrs-24hrs------ these people r lying. today 3-10-08 i lost my 50rs with out talking .

Airtel(prepaid connection) — amount deduction

Hye, My self Sapna my no is [protected], just tell me one thing how can you renewed on demand services without the confirmation of a customer, and deduct amount from my account please cancel this services or debited amount in my account

Airtel Prepaid — Frustration

I bought an Airtel prepaid sim in the month of July last year, i.e, 2008. Without me doing anything, I was subscribed to the laughter club pack. Now I am charged Re 1 every few days. My main complaint is about the frustratration caused to me due to the extrreme poor standard of the jokes messaged to me everyday. Reading such jokes everyday has caused me great loss of grey cells, patience and composure. I asked my vendor a way to unsubscribe it but they were of no help. I looked up the Airtel website but it too was of no use. So, i request to concerened authorities to look into the matter and take actions against the company and its service for causing me mental damage.

Thank You

Sir,
i have a airtel prepaid connection no. [protected], i need detailed all call statement for march 2009.
Can you mailed me. please reply my e-mail id. [protected]@yahoo.co.in.

i hape you reply my request.

thanking you,

As per your SMS received on 13/06/09 at 10:16 "Missed Call Alert Service will be renewed in 3 days and you will be charged Rs.15 for 30days"

I dialled for unsubscribe the above with " *321*883# " on the same day.

But sorry to say, you have charged for that by SMS on 16/06/09 at 13:25.

What does this mean?

My request is not to deduct the above charge from the mobile account balance.

Mobile No. [protected]

Airtel Prepaid — No response

I wanted to stop comedy junction service and according to their advice I send SMS on 121 to STOP that service. But they have deducted again without my consent. Pl. arrange to stop it. My mobile no. is [protected].
Regards,
A.K.Sarkar

50 RS ARE AUTOMATICALLY DEDUCTED FROM MY SIM AND MESSAGE CEME ITS 4 D MATRIMONY SERVICE WHICH I NEVER SUBSCRIBED

Airtel Prepaid — customer care no. doesn't respond

on my no.[protected] when i tried to call customere care no.121 it doesn't respond anymore kindly remove technical mistake so that i may continue to use services conviently

Dear sir
i lost my sim card no [protected] of ANDHRA PRADESH PLEASE STOP THE CONNECTION

MY NO [protected] PLEASE GIVE THE MESSAGE

mobile se deduction of amount for sport. don't cur amount my mobile no.

i am a airtel subscriber my airtel no is [protected], Rs, 15 are automatically deducted from my sim and message came its miss call alert service which i never subscribed so i requested please see my complain. thankingyou

Airtel Prepaid — Very Poor Service and No Response

This is regarding the Complaint on Airtel Prepaid Connection. My Number is [protected]. Really i am feeling bad for choosing this network.

I took New Sim 0n 7th Feb With in one month my Sim card was registration was failed and after that some how it got solved that as keep on follwed up them for 1 week now there is another problem that the Hello Tune which i selected was not working at all but everytime while i am entering to that zone they are charging 20Rs for which it was no where in airtel manuals.

A nominal subscription charge of 15 Rs will be charged by them intially afterwards some 1Rupee per day is charged according to the manual but i don't know what is going on?

I am looking for their action and i called several times but i am unable to get the solution.

Really its Poor service and Charges are leived on consumers illegally.

i have send one sms on 27feb 2010 to activate blackberry plan for rs899 but plan not activated till 5/3/10 and my amount of rs 899 has been diducted i have talked many times in customer but no satisfy reply my request no on customer care is [protected] and i m fed up from airtel service they have told me that plan would be activated in 24 hour when u will send activation message

regards
varun
[protected] my no

AirTel — no response on helpline

As a platinum customer I was given a direct Helpline No.[protected].No body picks up the phone invariably.

Airtel — reg deduction of amount from prepaid

deduction of amount every month in my prepaid balance for dialer tunes.refund my amount for the past six months and if not replied with in weeks time i will take this issue to consumer forum

Dear sir,

My name is Rucha joshi. Sir from this no [protected] everyday i got a msgs.i dont no who`s no.
Please tell me who is the person who send me msgs give me all the details about that person.Pls sir i request you pls search this no and send me on my mobile no [protected].

I hope you reply my request.

Thanking you,

Airtel — Un legal Deduction of 98 Rs.

My Mobile No. [protected] .I have activate NOP in month of April scheame 18 Rs. for 3 days. I have send to request five times for deactivating of plan but plan is not deactivated. After Several comlaint plan Deactivated and refund of in leglale deduction of 54 Rs.After I activate plan 98 for one month on date 3 May. At that time massage comes next deduction is due 2 june 8.32 Hours. But 98Rs. Deducted 8 hour before, time 0.30 houre. During month of May I log several gomplaint to Airetail custemer care for not conecting of internet. Plese chequ the company massage of 3 May & 2 June 2010. Please refund my inlegule deducted amount .My alternate M. No. is [protected]. RAJNISH

AirTel — deduction of amount

Y mobile no. [protected]-on 27/7/10 I have recharged my sim a sum of Rs.100/-. I received a massage from airtel with regard to erecharge at 6.59 P.M. After that I have done only one calll my ballance cut to rs.58/- in one shot. Immediately I called up custmore care 121; they were giving one another nu, i.e. 12118, this is technical department of airtel. I again explained my problem with regard to dedcution of amount but no satisfactory reply has been received. The executive has told me that to call after 24 hours than I would be solved your problem. Yeasterday, again I rang up at 12118 they gave us another no.12149-I rang up on this noumber and gave me another noumber 12150- but no satisfactory reply has been given by the airtel custmor care unit. The airtel com harass me. Amount is notbig issue but it is my right to know whay amount has been dedcuted doning after one call from my mobile.

Airtel — No one is taking phone on customer care

I am Praveen Kumar, mobile no. : [protected]. I am trying customer care since last night almost continuosly by dialing 121 no and further to customer representative assistance. Everytime either phone get disconnected or i get to listen my call cant be made. And they say its a 24 hr and one of the best service in India.

Airtel Prepaid — NO response from customer care

sir,
I am an airtel customer since last 1 year,but for last 3 months i have been facing troubles from aitel.The company sends me unwanted messages and deduct my account balance.I had complained a lot of time to the customer care but they have now blocked my number,i cannot connect to customer representative.So,its my sincere request to you to verify the cause and help me out as soon as possible.

MOBILE NO:[protected]

I am an airtel customer since 2007, now i am living at PAPPANALLUR in THELLAR. There is no signal. I had complained a lot of time to the customer care but they have now blocked my number, i cannot connect to customer representative.So i think change another network. They give so many offers to me. i.e. full talk time and call rate is very low .So, its my sincere request to you to verify the cause and help me out as soon as possible.

AirTel — no response from your customer care

sir,
I want to inform you that i had a balance of Rs215 out of which i have activated the GPRS connection for which i was charged Rs 98 then i called up the customer care for its settings but instead of that he sent me the Airtel live settings and then the customer care activated all the airtel live properties.For this around Rs100 was deducted from my account.Sir kindly have a look over the matter.




with regards,
vivek agarwal

Airtel Prepaid — no customer care response

i have multiple airtel postpaid connections where the customer care service is average. but the prepaid cc is absolutely zero. ever since i have taken this prepaid connection, i am regretting it. 90 rs were deducted from my a/c but there is no hello tune. i must have made multiple chargeable calls to prepaid cc, but to no avail. now i want back my money.

airtel customer care sucks!

Airtel prepaid mobile — deduction of amount in prepaid connection

I am having prepaid connection with airtel. I was using airtel blackberry weekly internet service upto MAy 8th 2011.i had deactivated the internet service on 8th ,may 2011.but even after that airtel continued debiting Rs. 100 every week for more than 8 weeks. I lodged a complaint with customer care on 23rd may and again on 1st June 2011.Thereafter i lodged a complaint with their nodal officer.After that I spoke to their Appellate officer also. But so far they have not credited back the amount.My mobile no.is[protected].

Namaste Mr. Mehta,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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deduction of amount and no responce from customer care
I am using airtel prepaid number [protected] Regularly some amount is being deducted from my airtel connection no on account of data/internet charges. I tried to contact and register my complaint but the customer care does not listen at all.I am totally frustrated.And all the customer care nos including 121 doesn't give us option to talk to the customer care officer neither the option to De-activate the services which were not requested.

I would only like to use Gmail and Phonecopy on my mobile and want all other applications to be removed
PLEASE HELP OR ELSE ALL MY AMOUNT IN THE MOBILE IS GETTING EATEN UP

Regards

Ms K.S.Prasanna
DElhi

Sir. I am buy a airtel first internet pack When I was tryingto scratch it I almost damaged the 16 digit pin number accidentally . Kindly send me the pin as quick as possible.
Serial number of the card: [protected] plese sir recharge the card to my mobile no : [protected] plese sir.

Sir. I am buy a airtel first internet pack When I was tryingto scratch it I almost damaged the 16 digit pin number accidentally . Kindly send me the pin as quick as possible.
Serial number of the card: [protected] plese sir recharge the card to my mobile no : [protected] plese sir.

Namaste Mr. Meher,

This is to inform you that your concern listed 11 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Meher,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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i have lost rechage card pin number

my recharg card serial no.[protected] and my mobile no.[protected]

AirTel — non porting of number

dear sir ,
i have applied for port out from airtel to bsnl back due to worst service . on 1st of july vide unique porting i.d. AA 784167. they had rejected the port out. on enquiring the nodal officer and appelette authority is accepting the mistake . but not giving the confirmation on mail which i have to submit to bsnl .please look into the matter and do the needful

Namaste (pjain9),

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (pjain9),

Further to our discussion dated 11 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (pjain9),

We would like to inform you that your concern listed 11 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Gupta,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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datacard — Lost sim of datacard

lost sim of Datacard no:-[protected] longtime back.
Now im shifted to Dahod & want to get activated .
Pl. provide address where to contact at Dahod to
get new sim of same above number.
My alternate mo.no:-[protected],[protected]

Ashok Patel
[protected]@yahoo.co.in

datacard — not given goa trip ticket

ihave bought a mts data card from connect india by which they assured 2 give goa trip ticket as a gift !!
im from chennai
i bought it on oct 7 2011 till now they have not given!!
please help me
mts no:.[protected]
dealer: connect india
delivered person: RAMESH

they have cheated me !!!

Namaste Mr. Kumar,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

This is to inform you that your concern listed 11 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Dear Sandeep Kumar,

I just lost my patience. kindly please help me as soon as possible,

My contact number is +91 [protected],

I about about to purchase TATA photon since my Airtel 3G data card is not activated.
my 3G airtel data card IMEI [protected] & sim no.[protected], Mobile number 3F

almost 4weeks over.

thanks,

best regards,
sudheer
+91 [protected]

Namaste Mr. Kumar,

Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Dear Deepak,

My issue is not yet resolved. It is not activated yet!
One of the person from Airtel came to my house to verify the house address and he left.
even after that it was not activated.

He came on last sunday.

Kindly activate As soon as possible.
I appreciate if it gets activated by tomorrow.

Thanks in advance.
best regards,
sudheer
+91 [protected]

hello sir,

yet it is not resolved.

lost my patience

best regards,
sudheer

Hi,

My data card sim is still not activated for last 4 days.

Regards,
Ashish
[protected]

Airtel Postpaid — NOP not working

since march 5, net on phone is not working. i have been complaining for the past 5 months, and yet there is no considerable result obtained. i want to know whether the service will be provided or not? pls, do the necessary things at the earliest. if I open that NOP, i get a message "you're not authorised to view this page and if problem persists pls contact your operator".

Namaste Naveen,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AIRTEL-POST PAID — Providing wrong information

i have taken a new airtel postpaid connection. i was told by sms that i neeed to submit a few documents on saturday afternoon and was given 72 hours time. I called them to enquire about my nearest office and they gave me of 1 @ sahara mall (Gurgaon). When i went there i found thatr it was closed for renovation.
Then i called their customer executive and asked for another address. Since i am new in Gurgaon i am not really aware of all the places. Anyway after calling about 3 contact center maangers 1 finally gave me the address for another office and assured me that it would be open by 9:30 A.M. When i managed to reach there after daring the rain i found it closed. So within 72 hours i amde two attempts to submit my documents and failed to do so not to mention the harassment i had to go through in a new place. Now my connection would be discontinued.
I must say the service provided by Airtel is grossly unaccptable and lousy. I think they should stop spending on filmstars to promote their lousy service and invest in the service itself.

Airtel Postpaid Connection — wrong information

I had a post paid connection. Ms. Diya from Mohali Air-tel Office called and asked for new add on connection. The monthly rent and call charges, she quoted is absolutly wrong and about five time less than actual. Now Company imposed a different rent and call charges. It also added a activation fee of Rs50 on my previous no monthly. The rent Is Rs 200 On add on connection.
I logged a serious complaints against Ms. Diya. But no action was taken so far.
In the last I concluded That AIR TEl is most corrupt and worst company.

Prashant

Airtel Postpaid Connection — Carressment by collection agents

This is to bring to your notice that my wife Mrs Prabha Markandan was having airtel postpaid connection and it had to surrendered in March 2009 as he had to go out of India on official duty.. The bills were fully settled and airtel had confirmed the closure of connection by March 2009. But airtel database records were never updated and the connection still remains in my wifes name and the number has been issued to somebody else (who if called upon says he is using it as a prepaid card).. Past 3 months the outstanding amount is increasing month after month (currently about 5000rs) and there is continous carrressment calls (using abusive language) from collection agents.. When called upon customer care last month, they informed that system was not updated and the problem will be rectified.. but so far no action is taken from airtel side and unnecessarily we are subject to abuse.. The connection subject to the issue is [protected]. Please do the needful.

Airtel Postpaid Connection — wrong information

I, avikalp sharma using airtel number since last 5yrs.recently i took airtel services on my blackberry mobile phone .i took RS 249 rental plan in which they told me that there is no extra charge apart from Rs 249 nd u can do internet surfing in this plan without any extra cost.but last month i got my mobile bill they r chargeing Rs 1400 for that servics apart from Rs 249.I m ready pay my bill amount except RS 1400 .
kindly do needfull

Regrds
Avikalp Sharma

AIRTEL POSTPAID ISSUE — WRONG INFORMATION

HI SIR ,
THIS IS ANKIT JHA . I HAVE JUST PURCHASED MY AIRTEL POSTPAID SIM ON MONDAY AND IT GOT ACTIVATED ON THIS MORNING THAT IS TODAY
MY ISSUE IS AT THE TIME OF BUYING MY CONNECTION I WAS INFORMED THAT MY AIRTEL TO STD CHARGES WILL BE 0.50/MINUTE BUT AFTER MY SIM GOT ACTIVATED I CHECKED MY PLAN
MY PLAN WHICH WAS GIVEN WAS 149/MONTH IT IS THE SAME PLAN BUT THE CALL CHARGES NOW FOR STD FOR WHICH I RECEIVED THE MSG IS 1RS/MINUTE
AND THIS IS NOT DONE .
MY NUMBER WHICH IS HAVE FOR MY CONNECTION IS [protected]
I WANT U TO LOOK INTO THE MATTER ...

WITH REGARDS
ANKIT JHA
PUNE ,MAHARASHTRA

My phone number is [protected]

Namaste Pavani,

This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Pavani,

We would like to inform you that your concern listed 11 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — i have no atm card

i was open my acount in patiala bank till date 22/06/2009.please send me ditail for prossing my card.

Airtel — Not recieved atm card

Dear sir ,

This is praveen from bangalore i have applied for the atm card last month 17th, still not yet recieved my atm card.

Namaste Ajay,

We would like to inform you that your concern listed 11 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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