Airtel Complaints & Reviews

AIRTEL DIGITAL TV — Not doing the installation

I have booked a connection in AIRTEL DIGITAL TV on[protected]. But till now no installation was done. A AIRTEL DIDITAL TV representative came to my home on[protected] by 2.30PM and the have removed all the electrical junctions and removed the connection between the TV and the DVD played and kept it on the ground. They have left the electrical switch board opened with all the power wires hanging. The person who made this has this mobile number [protected]. I have raised the complaint with the customer care 12150 and the complaint number is 2204795. Too wost service.

AIRTEL DIGITAL TV — Installation is not done

i applied for the installation of dth connection by online and also did the payment online by phone for the same last saturday i.e. 9th april 2011.And he told me that within 2 days they will install.But still i''m waiting for the airtel box. i paid for the whole year subscription i.e. Rs. 2790. he gave me transaction id 14472984. my customer id is [protected]. i called these person by phone and mail also but i''m not getting any response.By phone they are telling that go by mail only and also telling that they don''t receive Rs. 2790. From last 12 days i''m waiting but no response coming by mail and phone also.i send the mail to this id [protected]@airtel.in but no response came. please help me out on this issue.

i applied for the installation of dth connection by online and also did the payment online by phone for the same last saturday i.e. 9th april 2011.And he told me that within 2 days they will install.But still i''m waiting for the airtel box. i will paid for the whole year subscription i.e. Rs. 2790. he gave me transaction id 14472984. my customer id is [protected]. i called these person by phone and mail also but i''m not getting any response.By phone they are telling that go by mail only and also telling that they don''t receive Rs. 2790. From last 13 days i''m waiting but no response coming by mail and phone also.i send the mail to this id : [protected]@airtel.in but no response came. please help me out on this issue. I am totally frustrated about this issue i m eagerly waiting of your response. my telephone no is [protected]

AIRTEL DIGITAL TV — Took Money But Installation Not Done

I purachased a new airtel Digital TV connection paying Rs.2640 online after talking to a marketting executive names Santhosh from Airtel.Now after the third day of purchase also my Connection is not installed.I called nearly 20 times to the Airtel customer care office in Banglore ([protected])Every time they will ask for my details .Nearly more than 30 minutes they will keep on arguing with me and trasferring my call here and there and finally they will disconnect with out any customer service manners.Now I got trapped I am not getting My connection installed or getting back my money.This is the worst service I have ever seen.My Airtel customer ID is [protected].My Order ID is 1150671.

Airtel — Therating the Customer

Air Tell

Dear Mr. Dutt,

Thank you for contacting Airtel contact center.

With reference to your Service Request 14626429 dated 22/11/07 regarding confirmation on cheque payment of Rs.2300/-.

We would like to confirm that we are not in receipt of cheque payment mentioned above.

In view of the above, we request you to kindly provide the bank statement to enable us to initiate further action.

We request you to kindly scan the statement and send the same to email ID : [protected]@airtel.in or fax the statement to Fax# [protected]/[protected]

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

We value your association with Airtel.

Warm Regards,

Fatima
Customer Support Services

Customer

have check in My bank there as of now the CH number which we have Gaven to Air Tel.
it is not come to Bank yet.

But I have lost many business be case of without information number got out of services.

I have called many time to Customer Cell .

when ever we are asking any thing to customer care they will use one setup ether send the SMS or they will post pone the task by saying some thing

Pls send me mail I want to Switch over the Services Provider to some else.

Air tel is costly services provider in country as of now . but earlier services is good .but now very poor services in any point technical and support Both

Send me final bill soft copy so I will pay it and close the account for ever

Thanks and regards
Durga Dutt

Dear Mr. Dutt,

Thank you for contacting Airtel.

We regret that you have decided to cancel your Airtel mobile number [protected].

Kindly quote Service Request number 14859308 in any future communication about this request.

We would revert to you by 14/12/07.

We would like to inform you that you have the option of choosing any of the below mentioned alternatives, for your mobile connection.

Migration

You also have the option of converting your Postpaid connection to a Prepaid one (Magic card). By doing this, you will be able to retain the same mobile number.

Transfer

The mobile connection can be transferred to any of your friend or relative in the city if you do not wish to retain the same in your name.

Safe Custody

The connection can be placed under Safe Custody, wherein you will be charged a nominal charge of Rs.99/- (plus 12.36% tax) per month. In such case, reactivation fee of Rs.250/- will not be charged at the time of reactivation. A connection can be kept under Safe Custody for a maximum period of 180 days. In case you wish to entail the safe custody option, the payment for the same will have to be sent along with a request for placing the connection under Safe Custody. Any pending payments against this mobile connection will also have to be cleared.

It would give us immense pleasure if you should reconsider your decision of canceling the above mobile connection.

Alternatively, you could view the status of your Service Request by dialing *121*15# (Toll Free) and press the call button, details will immediately appear on the screen and you could also dial 12115 (Toll Free) for the same.

Also, to know your outstanding amount you can send an SMS to 121(Toll free) please find the details below for the same.

OT to 121(Toll free)

Further, to know the current outstanding, you could dial *121*11# (Toll free) and press the call button, details will immediately appear on the screen.

Please find attached the Airtel Relationship Center details for your kind perusal.

Please be informed that the bill would be calculated till the date of cancellation.

Regards,

Yuvaraj
Customer Support Service
Airtel

If in your calender 24 Hour over you can reply
all wrong comunication from you side . i have sent below message on last
8th Dec but no reply

Customer

hi

I have check in My bank there as of now the CH number which we have Gaven
to Air Tel.
it is not come to Bank yet.

But I have lost many business be case of without information number got out
of services.

I have called many time to Customer Cell .

when ever we are asking any thing to customer care they will use one setup
ether send the SMS or they will post pone the task by saying some thing

Pls send me mail I want to Switch over the Services Provider to some else.

Air tel is costly services provider in country as of now . but earlier
services is good .but now very poor services in any point technical and
support? Both
Send me final bill soft copy so I will pay it and close the account for
ever
Thanks and regards
Durga Dutt

After all This they have sent a Legal Notice to us

kindly help me cancel my airtel post-paid connection

AirTel — Threatening calls

For past 4 MONTHS I am NOT using Airtel service, but still I am getting Airtel Bills. Even though placed a request for stopping sending/Processing bills I am getting same.
Also please note that the amount 1062.40 which was credited twice to Airtel, is gone no where. Because of this reason I stopped using same after being a customer for more than 2 years. I have started getting “threatening calls” regarding this. Why should I suffer for a mistake made by Airtel? Now adays their service is horrible.

Airtel — Moble Number Disconnected

Dear Sir/Madam,

It is to bring to your notice that, I was using Airtel number - [protected] for more than a year. In the month of October 2008 I had requested to put my number under safe custody, as this was Karnataka Number & I had to shift to Coimbatore for some time.

I had requested to release the number from safe custody on 11th of Jan 09 that time I was told that the number had already been released on 9th of Jan 09. I had used this number till 20th of Jan 09, all of a sudden on 21st my mobile screen shows the message "SIM INACTIVE".

Since then I might have called more than 50 times to their customer care and have visited their outlet also for getting back the number but all in vain.

No one is giving any positive response every time they have different excuses for me & once they find themselves trapped, they cut the phone .

Finally I was told that my number has been permanently disconnected. How can they do so without consumer's concern?

I am a software professional can't bear to change my number at this point in time, I want to retain that number.

Please help me out

Thanks & Regards,
Sushant

Yes Agree very much, they never disconnect the number saying some excuses...very pathetic service. Iam going throught the same experience now. Only wat to protest is through by word of mouth, Iam happy I could stop atleast 5 of my friends in taking an Airtel connection. If all o[censored]s do the same thing definitely ther will be an impact.

AirTel — not getting bill

I have taken post paid connection more than 1 month ago but still not get my bill, what to do????????????

Airtel — bill despite my disconnecting Airtel service

In November last week, 2009, I gave an application to Airtel customer care Centre on Tilak Road, Pune 4, requesting them to stop service to my prepaid mobile no[protected]. That day I paid all dues and stopped using this number. After this I got a negative bill of Rs. - 10.19 dated 12th Dec. 09 indicating that my wish has been duly noted and executed. But now today I have received a bill of Rs. 300 as rental charges plus tax of Rs. 30.90 for the period 11th Dec 09 to 10th January 10. I have not made a singlr call during this period. This is clearly seen on the bill also. In fact I have thrown away the sim card. Pl prevail upon Airetel to stop sending me any bill.
Relationship number - [protected], latest bill no[protected], dated 12/01/10. Dr. Anant Phadke, [protected]

AirTel — Threatening calls

I get threatening call from this number .. Please block this sim.. i cant go for a complain or given any information... his number is[protected]. He is using abusive language on phone with me.. i am a girl and i have sleepless nights due to him....

Since two days my airtel fixed line has gone off, there is no dial tone, and there is no way I can lodge a complaint as nowhere could I find the number to which I can lodge the complain through any phone other than airtel. I have already received a thankyou message from airtel hoping that my problem has been solved, but my phone is still off line. Anybody who can help? I fail to understand why these companies come out with some new product every second day, while their old products could not be serviced at all. Also, airtels way of giving connections for broadband as well as fixed line is strange, They just break open the locks and enter private properties and connect to the boxes placed inside the private properties. Is this how they run the companies?

Dear Sandeep,
I had also been received call from no. [protected], mentioned the no. [protected] (some Adv. Nisha Rathore) thretning me in simillar way Mithun had thretened, kindly do block the nos. ASAP.

Thanks & Regards,
Mayank Gupta
Kanpur

this is really bad. A company who does not care for the customers, not going to survive in long run.

Airtel 3G pack — customer care could not be contacted

I purchased a prepaid 3g pack internet device , but the same stopped functioning. I could not contact their customer care to register complaints .

The complaint was made again and i was assured that my problem will be resolved till today. But nothing has been done yet. Yesterday customer care people called me twice and they assured me again. I getting really frustrated. I want the solution as i am suffering from 22 feb.
My complaint reference id is CGPSC[protected]. I need a reply.

AirTel — deduct money

my airtel prepiad no is [protected].on dated 16.10.08 i recharged 333/ but on dated 19.10.08 my balance show 55.54 rs i also complain to the customer care but all are rubbish...
ediate not a care person only ... shale hai sabhi

AirTel — lose my money every two or three days.

sir/madam mera mobile no.[protected] hai mere mobile se har dusre ya tisre din rs10 kat liya jata hai aur complaint karne par kahte hai ki apka NOP (GPRS) ki seva chalu hai.pls help me. thanks

AirTel — deducting the money

sir,
i am parveen , using airtel mobile prepaid phone no.[protected] .on this some services are automatically activated like cricket commentary or hello tunes etc and amount is daily deducted from from the balance . after so much of struggling if i contact to customer care which is paid call by this service provider, they simply say that you have activated this service. after request they discontinue the service but detected amount is not refunded back .i also told them three months ago that i do not like such type of services and in future please do not activate such services .but no use they do their own.
sir please save from them
thanking you .

yes, you are right ... same thing happen with me and my friends also...

AirTel — Deducting Money for

Hello My name is Chirag and my mobile no. is [protected],

I am using Airtel sim in my mobile. After every 15 to20 days i have been charging, and my balance is deducting from my account, without using any services. Nearly 1 month ago i had called to register complaints because i had activated DO NOT DISTURBED serivce, and i am getting service message about deducting my balance for subscribing services which had not activated, and when i had called to customer care, they said that you had activated service so you have been charged. After some calls i get my balance returned (my complaints no are: CPPWC[protected], CBDOV[protected], W[protected], CPPWC[protected], CBDPP[protected] and many more).

But today (16/02/2011 nearly 6.00 pm) i had noticed that from half an hour, after every 2 to 3 mins my balance is deducting with Rs.0.75. When I called to customer care they said that i am using GPRS and if i will delete the GPRS settings from phone then i will not not be charged, but settings of GPRS are in my mobile for nearly 3 years, i had not charged for GPRS without using it, when i complaint to customer care, without hearing my point they had disconnected line.


So please help me that i had been complaining to Airtel customer care for a long time but no satisfied answer and service is till provided.

Please do needfull

They have deduted money from my mobile RS 170 without any notice on 07/10/2011. when ever i try to speak to costumer care they are just keeping me hold for more than10 min and than also not taking my phone. But they deducting money when ever i call customer care but DONT SPEAK. my number is [protected] from rajasthan .....................................pls help

I've used/using idea, vodafone and airtel. Among these, airtel is worst when it comes to customer service.

I will advice you to go to airtel customer relationship center near you and complaint there. Doesn't it feel like BSNL???? But that the way with aritel nowadays.

AirTel — Deducted Money

I am using Airtel connection on my mobile, but at the date of 27.04.2012 i had 78Rs(approx) on my phone but after 4 pm when i saw my phone balance i shocked bcoz it was showing 3Rs(approx) - mean money was reduced 75Rs(approx) from my phone, so i called to 198 customer care and they said "i have complained about deducting money to the company and your deducted money will be returned til 1.5.2012 and your complaining number is [protected]" but after date of 1.5.2012 i did not receive any phone from the company also i did not receive any deducted money from the company so again i called to the customer care at 1.5.2012, then they said please wait for 24 hours so i waited 24 hours then again i called 2.5.2012 again they said please wait 24 hours again i waited 24 hours again i called 3.5.2012 again they said please wait 24 hours again i called 4.5.2012 then they said we r complaining again so u will have to wait for some days tel me how long should i wait , tel me what should i do plz help me, right now i m very sad




Name - Ankit Goyal
Mobile No. - [protected]

ya its fraud deduction

Thank u very much..sir..

Sir, airtel again deduct rs 1.5..for the same cause...tomrrw night 2.00 am..3.3.2013...the problm not solving..my mob was offf that time...plz take required step...either i take legal step...

Sir, till now from 03.03.2013..they havn't deduct money..but..i am still noticing..I am not absolutly sure...wheather they again charged my from my balance or not...I can tell it to u after some day...for some reason I am unable to receive ur call...Later u can call me please...that time surely i receive...There is no VAS service activated on my numb, ..instead of that they deducted my balance 1.5/-...Thanks for ur quick response...

Airtel deducted money from my balance every 2-3 days...They again charged rs 1.5..constantly 10-12 days...from 20Th april to 1st may 2013...when m not used This numb...my phone was off...almost 7 rs They deducted last 10 days...what is happening...to particular This numb...please take some earnful step either i am going to port This to other line...Please...

Airtel constantly deducting money from my balance..from the number [protected]...rs 1.5 per 2-3 days...sometime daily...they deducted almost rs 7-8 on 10 days...please take some earnful step either i am going to port from this number...please...now my balance is 10.11...yesterday eve my balance was 11.61...again 1.5 deducted...

code — Required details

I lost mails form reader digest. In wich i have Sweeptakers detail for final draw and prize code MH01AF6745.

you are requested to send me details for my draw chance and all details.

AirTel — Got a missed call

I have got a missed call from [protected]. i want to know from whom i got this missed call & motive of it.

Namaste Mr. Arnold,

We would like to inform you that your concern listed 28 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Bharti Airtel — Sim card is block

My sim card is block,
pls give me details of my sim card,
Mobile No.[protected], (This no. is block)
Call me this no.[protected]

AirTel Bharti — sim card block

my sim card is block. they asking a puk cod. my mobile number is [protected]. please give me my puk code for start the service of mobile.

AirTel — SIM REPLACEMENT

I HAVE TAKEN AN MOBILE CONNECTION FROM AIRTEL AND AFTER ONE YEAR MY SIM GOT PROBLEM AND NOW I WANT TO CHAGE MY SIM THE COMPANY SAYS THAT IT CANNOT BE CHANGED. AS A STUDENT I HAVE CIRCULATED THIS NO. EVERYWHERE AND NOW AFTER VERIFICATION FOR THAT AND NUNBER OF VISIT TO THE AIRTEL OFFICE THEY ARE NOT SOLVING MY PROBLEM AND HAD ALSO DISCONNECTED MY SERVICE.

bharti telecom — Sim replacement

Dear Sir,

I register a compaint with airtel [protected] on 10/09/2010 at 08:45PM for replacement of my mobile sim for mobile no [protected]. and today is 170/09/2010 evening and everyday i am calling your cuastomer care no in order to get the sim delivered and people are taking complaint and nothing happening. Please look into this matter in order to get this done.
[protected]

sumanta chakrraborty

Airtel — Stop the professional calls of Airtel

I had complained Airtel customer care to stop the Airtel professional calls but no response of Custumer care.
Many times my balance was decrease and when I ask the what is the reason for this they said you had subscribe Hello tune
service.
They start any service without customer permission.
so I am unhappy for Airtel Service.


Prakash Leelani

Airtel — about DND service & msg failure

my self tarun kumar & my no. is [protected] i complain about my number for DND service & msg failure since six month ago but no action take place

AirTel — RECORDS

hello sir/madam,
i want the call records and rates of each call made, as i m getting cut more than the actual call rates,
plz do help me or any suggestions to handle this pbm,
thanks in advance

Airtel — Address on Record

At my previous address I had Airtel braodband connection that I moved to my new address. It has four months since the move and some 10 calls to Airtel, but they have still not updated my address and keep on delivering bill on my old defunct address.

Because of that I couldn't pay my bill on time and endup paying late charges every month when there collection guys show at my door.

Account # 15916851

Anurag Gaur

Airtel — Call Records

Sir my name is Deepalavanya i want call records from Sep to Nov 2012 on my yahoo mail [protected]@yahoo.co.in

AirTel — removal of tower

Dear Sir

You are requested to kindly remove the tower from the roof of my residence.

For yr reference address given below & tower signals are from SHIVAJI PARK.

4 Shivaji park, Shivaji Road
West Punjabi Bagh
New delhi - 110 026.

Iam facing lot of problem & already complainted so many times. But, no action has been taken till yet.

Thanks Regards
Rachit Chawla
[protected]

Where do i give my details.. I cannot open your site..

I need to contact you
Help plz