Airtel Complaints & Reviews

AirTel — amount less unnecessary

I am dhayaneswaran.Moblie no: [protected].Last two month i face so many problem regarding payments’ did not call & SMS to any number but my balance debit automaticaly.So pls see that problem very soon and rectify it. other wise kindly change my company to some other company.

This is my second complaint.

Airtel — UNNECESSARY STRUGGLE

Dear sir,

im changed my mobile portability vodafone to airtel and tata to airtel 2 no's.starting time not inform only 3 months offer,but after 3 months automatically change my price of calling without any inform.last 12 th nov-2011 additional recharge 39/- rupees for local airtel to airtel 10 paisa/1month offer. but to day 30-11-11 im calling my other airtel no but charge 30 paisa this type of extra charge matter enterd my complaint airtel customer care.no-cwrch.[protected].and other customer care 121 charges additional cuted my balance. pls this type of matter not coming in future and pl my airtel no's continue any other charges and recover unnecessary charges and waste my time.
[protected]

A.R.NAIDU-SILVASSA

To Airtel Maharashtra ( Pune )

I am writing to let you know how much I appreciate the outstanding customer service that your staff provided today. Your staff was very attentive and helpful. The employees I interacted with, especially women were very knowledgeable about your Airtel Service product and seemed genuinely interested in helping me in resolving my issue.

Because of their efforts, I have got my prepaid Airtel account credited with deducted amount 75 was able to find exactly what I needed and I am very satisfied with Airtel Services. I will continue to support in the future, as well as recommend it to others. You have put together a great team that makes customers feel respected and valued.

I look forward to working with your team again in the future.

Regards,

I am writing to let you know how much I appreciate the outstanding customer service that your Airtel staff provided.Your staff was very attentive and helpful. The employees I interacted with, were very knowledgeable about your Airtel Services .Because of their efforts my Airtel Prepaid account got credited back with debited amount.
You have put together a great team that makes customers feel respected and valued.

I look forward to working with your team again in the future.

Regards,

Namaste ([protected]),

We would like to inform you that your concern listed 07 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Khurana,

We would like to inform you that your concern listed 06 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Broadband — not getting any response from airtel broadband

sir,
I already submited a form for getting airtel broadband connection 0n 1 sep 2010 and also made the payment.till now i 8 times i called airtel customer care but they are telling tommorow v will make a connection 4 u.But when d tommorow wil come v dnt know.our complain is moving like a pendulum from our mobile to airtle customer care office.At the time of payment they told within 7 days u will get connection.But now they are showing there own problem.

Name:Manas Ranjan sahu

Airtel Broadband — Worst Customer Service & Response

Hi,

I have applied for Airtel broadband connection more than 15 days back. I was assured at the time of registration that installation and activation would be completed in next 3 days.
Since then no one from Airtel has ever contacted me for any installation work.

When I reached out to people I interacted with when applying for the connection, don’t give me any info regarding the same. This dilly dallying has cost me a lot.

Today I came to know from customer care that my application for broadband has be rejected because Airtel doesn't have infra to support this. Is it not the reponsibility of Airtel to a) not misguide customers when they dont have infra to support new connections b) intimate customers about rejection of application?

Now very clearly I asked the sales rep who sold me this plan, whether Airtel would be able to provide a connection or not. He gave me 100% assurance that the installation and activation would be done in next 3 days.


I immediately want the registration to be cancelled and 500/- paid towards installation fee be reimbursed.

I never expected Airtel to have such shoddy customer orientation.

I for sure won’t use any of Airtel services in future, neither would recommend anyone the same.

Thanks

Prashant Jha
[protected]

Dear Rakesh,

May I how this issue got resolved? What was the resolution?
No one ever contacted me for this and the issue got resolved?


Prashant Jha
[protected]

Thanks for the prompt response... i am looking forward to getting this done at the earliest...

Namaste Mr. Moahan,

We would like to inform you that your concern listed 06 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi, per your info provided I did receive calls from 5 of your DSAs located surrounding my area. I decided to go with Radix Solutions and a executive named Prabhakar contacted me. I mailed him my application & id/address proof. He also provided a choice of available nos
Which I did select. All of this was completed on the 9th. Its the 23rd today and I am yet to get a call or any kind of confirmation from you folks. This is the most frustrating experience I ever had to go through. Firstly no one calls then all of a sudden 5 different agencies call then after providing all documents no one has turned up as yet. My mobile no. Provided in the application is very much active and your folks were able to contact me not sure how come you were unable to reach me.
Due to unavoidable circumstances I am moving to a new residence tomorrow which is in the adjacent road. I need a final solution in the next 2 days else I would be forced to take difficult steps forward. You guys keep advertising aggressively on world class service which in reality is the most cheap & pathetic. Its just because I have paid that I am perusing else I would have gone ahead with alternate options.

AirTel — know about the user

i want 2 know abt details of airtel user number [protected].
send me details 2 my email id.

bniugbuy

NAME- ANIL D. NAIK
ADD-HUGALI CO_OP HSG SOCIETY UNITECH WEST END, BLD NO-15/B/206.VIRAR(w)
TAL-VASAI.DIS-THANE.PIN-401303 MAHARASHTRA, INDIA

DEAR,
SIR.

I AM CLAIMING WINNING AWARDS PETROLLIUM SHELL MOBILE AS PER YOUR SMS ON DATED-20/3/2009 BUT WE ARE NOT SENDING TO ME CERTIFICATE OF AWARDS & FUND RELEASE ORDER PLZ SEND TO ME ABOVE CERTIFICATE EARLIEST FOR CLAIMING WINNING AWARDS ABOVE ADDRESS. MY CELL NO-[protected]

Airtel — anonymous phone calls & messages

Sir , i am getting unwanted messages and not responding properly for the calls. i want to know the owner of the number [protected]. i am facing much and more problem because of this. please consider my obligation and send me the details at the earliest.
Thanking you.

Dear sirs

One of your Mobile customer bearing Phone Number [protected] Is making anonymous and ugly calls to MY BSNL LAND LINE phone, I doubt this caller may be a Minor boy by voice, Kindly track him and warn him, Because If this persists I have to complain to the police, I dont want spoil some boy's career.

Kindly do the needful, If you require any details You can mail me

AirTel — CALLS AND MESSAGES

Dear Sir/Mam,

I want to block two number as I am getting fake calls and messages from that number from last 5 days .
I talked to customer care but they told me that its not possible for airtel to block some other number.
As that number is from meerut and i am staying in meerut ...

My number is [protected]

Please block the folloing number for incoming calls to my number .The number is :-
[protected],[protected].
PLEASE SIR HELP ME.

Kindly do needful.

Regards,
sakshi gupta

Bharti Airtel — stop unwanted call and msgs

dear sir,

i have a sim of airtel. number is [protected]. i want to stop unwanted call and msgs. so pls take a needful step to solve my problem

Airtel — Anonymous call very often

I am often getting missed calls from an airtel no [protected],that too during late midnights.when i call himher,heshe doesn't pick the call.getting some vulgar sms too.

Respected Sir,
Thank you. i mean, what's it i need to telly you more about it?

Respectively and thank fully
Kate.

AIRTEL DIGITAL TV — Fraud and Cheating on Free Subscription Period

I bought a DTH service from your organization on the 29/10/2010 through online payment of Rs 1590/- through my SBI CC. I spoke to guy called Prasanna and he informed me that I would get a 250/- cash back and 3 months subscription free for South Mega pack ( Rs 275/-) and he also confirmed me that I would need to pay only Rs 25/- in Feb 2011.

I received your message today and I am surprised to see that I am asked to pay Rs 300/- again by 22nd Jan 2011. This is not an acceptable as I was promised something while getting your service and today I am asked to pay more.

I would like to raise a complaint on this as I feel this is daylight robbery and cheated. I need this sorted out as per what you promised me while getting your service; else I will have to take this to an appropriate forum.

Also, your customer care reps language is pathetic as I was not able to understand even a bit if what he & she was trying to say. My 2 interactions today were terrible.

If you need any further details on this transaction, please let me know,

AIRTEL DIGITAL TV — unreasonable delay in installation

hello,

I have bought a sony bravia led tv and recieved a free airtel digital tv connection. i recieved my customer id on 23rd march. i booked the connection on 24th and i got an appointment for instalation on 35th march 5pm. nobody turned up. worst part they did not even inform that it would not be done. i called customer care next day to find out apparently parts not being available for installation and hence installation was not done!! we were assured that the installation will be done on 27th and again nobody turned up. i called the customer care again and they say booking has not been done yet! and installation would take another 2 days! the customer care executives are arrogant and deny to connect to higher officials. they put us on hold and disconnect the call.

Airtel DTH — Delay in Installation and Fraud in package activation

Dear Sir/Madam,

This is reagarding the airtel DTH Connection which I bought online.
Name :Mahendrakumar Shabrani
Transaction ID :[protected]
Consumer ID- [protected]
Product: Airtel DTH Standard STB.
Purchased Date: 5 Aug, 2011 at 8:20 PM
Place: Pune, Maharashtra
Offer: For Rs 2440 Standard STB , 12 months Subscription of South Economy Sports Pack+ Rs. 250 Cashback on activation + Free installation

8:20 PM -> Before Placing the order online I called 3 times Airtel Customer care executive(Jitendra, Anil) from Noida and they confirmed that installation of Airtel DTH would be completed within 24 hours from placement of the online order. So I went ahead and Placed the order on 5 Aug, 2011 at 8:20 PM.


First they delayed the installation and then they activated the wrong package. AS per the offer available at that time I buyied for Rs. 2440 which includes all the channnles along with Zee Network as well. But Now the Nodal Office Mr. Jaspindar, Caludin claims that there was no such offer and we cannot provide you zee network channles adnyou have to pay extra for them. No they have modified the site also and the Package 2440 is no longer available. They have activated package 2190 which was not availble on Friday 5th Aug 2011. Sir Please help me out i this regard and get my correct pakage being activated.

Unfortunaetly i didn't take any screen shots at the time of placing the order.

My customer id is: [protected]
Order no: 3968400
complaint reference number: 28711217
awaiting response.

I must add here that the local dealer had given me a threat at the time of installation that if i cant wait for the installation he would cancel my installation and get my money refunded.
I feel now that, his threat would have been a blessing in disguise if I had asked him to go ahead with cancellation of the installation.

REMINDER 1

CHEATING ON CUSTOMER BY AIRTEL DIGITAL TV AND THE LOCAL DEALER OF AIRTEL DIGITAL TV

Sir/ Madam,
Subject: Cheating by Airtel Digital TV and dealer of airtel digital tv in Bhatinda
I would like to inform you that on 4th Feb 2013 i purchased an Airtel Digital TV (HD recorder set top box) from the official website of Airtel digital TV (http://www.airtel.in/wps/wcm/connect/dth/Bharti+DTH/Packages+for+you/Browse+pac...⇄ for Rs 6540. It offered me to buy airtel digital tv + free home delivery and installation + 7% discount vouchers from ebay + discount vouchers worth rupees 500 from naptol. It was to be installed in 24 hrs. i had taken a Magnum pack for my connection and was given one month free subscription.
Problems faced:
Firstly the local dealer did not had the Airtel Digital TV (HD Recorder set top box) so he called me up for delay in installation after 5 days of my payment.
Secondly, Later after my complaint they the representative came on 9th evening for installing it with a faulty set top box and it could not be activated on 9th. They did not have another set top box to replace although i offered them that i will come and collect it from their office. Next day 10th being sunday they would not be doing the installation on sunday. Monday (11th Feb 2012) i was leaving for army duty (out of station) early in the morning and i was to return on 12th Feb (Tuesday ) evening. The dealer promised me that he would instal on tuesday whenever i come. On 12th Feb 2013 while returning from my army duty i called them and told them i would reach my residence by 5 pm and asked them to send their representative. Initially they said they will send someone in half an hour. But after 2 hrs when no one came i had a fight with them on telephone when they were postponing the installation to next day, a staff came at 8pm and installed it. But to my surprise it was already activated. It was not activated after installing at my residence and could have been an old set top box.
Thirdly, Next when i asked them for a bill for the set top box, the dealer did not provide me with one, saying it will be given by company. they give the bill if someone purchase it from them. when i called the customer care, they the bill will be given by the local dealer. also some form was to be given by the dealer at the time of installation which was not given to me. The extra cable which was required for installation was also not billed. So i have not received any bill for the comodity i have bought online.
Fourthly, I have also not receive the discount coupon of Naaptol and ebay as advertised by the airtel digital tv site.
Fifthly, i have made several complaint to the customer care of airtel digital tv with no solution of my queries. Now today another fishy concept of airtel digital tv surfaces. Today evening their customer care executive call me up and says this set top box has been given on rent to you for one year and the Rs 6540 has been charged to you for the rent and maintenance of the set top box, so we cannot give you the bill. My queries are:-
A) The Airtel digital tv website advertises and says that BUY AIRTEL DIGITAL TV AND NOT RENT AIRTEL DIGITAL TV.
B) And even if it is rental (Cheating strategy by the company:- Sell a product and later say it is rental) still the customer has a legal right to bill. Even then they should give a bill to the customer.
Sixthly, another cheating that has been done is in regard to date of activation of package. As i already said that i was out of station on 11th of Feb 2013 due to my army duty (I can provide with documentary proof, if required) but the customer care says that my installation and activation has been done on 11th Feb 2013. How is it possibel when my house was closed on 11 th feb 2013 and i was out of station, how can they install it on and activate it on 11 Feb 2013. Which further substantiate my claim that it was not a new set top box which was installed at my house.
This has caused a lot of distress to me and mental disturbance to me. I am a doctor and it has been affecting my daily duties and my service towards patients.
I request for an early action and adequate compensation for this cheating/fraud.
Thanking you,
Regards,
Dr Sunil Goyal
email id: [protected]@yahoo.co.in
contact no: [protected]

AirTel — Billing Issue

Ihave the RIL corporate connection of number [protected], i have collected addon number [protected] for my spouse.

For my add on number i have paid my bill by cheque (ICICI) no:412904 dt 14.11.2007, and the same was deducted from my account on 23.11.2007.( Please refer the bank statement attached )

I have call 121 more then 10times and visited the vashi AirTel Gallery two times with the bank statment. (Even your Exective have talked to bank personal )

More then that i have talked to the air tel desk help Executive's in RTEC. But worst part is they have disconnected the service totally for addon number [protected].

Please look into this matter and resolve ASAP.

This was the mail i have wrote to the Airtel, but yesterday 24.04.2008 i got the lawyer notice, but i want to compliant.

AirTel — billing problems

I had submitted a cash amount of rs. 3500 for my airtel mobile no [protected] and it was promised by one mr virendra and miss namrata from airtel collection dept in mumbai his mobile no [protected]
that my outgoing calls will be started within 4 hrs now it is 2 days gone and yet my outgoing services has not started also it was told to me by the same people that a waiver will be given to me of rs 1500
out of my bill of rs 4000 which is not yet done. airtel has some very fraud ways of colection of payment and i guess the company is surviving on false promises which it gives to existing billing customers.

Thank You Mr. Saurabh,

My problem has been resolved now, Thank you very much once again. But one thing i donot understand, why this time Appelate team reverse the amount as required, why they were sleeping earlier and not responding properly.

AirTel — REMOVE MY COMPLAINT

SIR PLEASE REMOVE MY PREVIOUS COPMPLAINT PSOTED BY ME TO GET A CALL REGISTER ON MY NUMBER FROM 05/10/10 TO 12/10/10 ON MY NUMBER [protected]..PLEASE REMOVE IT AS SSON AS POSSIBLE AS I GOT MY SIM BACK THANK YOU .RAJEEV...

AirTel — From last two week my Broadband

Hi Sir,
This is Naveen Shukla and My landline Number is [protected]
My Complain is from last two week my boardband connection is not working and everyday i am calling to custumer care and everyday they are saying it will resolve by tomorrow but still there is not action. Just they are giving me complain Number.

Please following complain number -

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]


Please help me out for that same problem

Thanks
Avinash Verma
[protected]

*Rs.250 for Telephone & Rs.500 for Internet

Namaste Mr. Mendes,

We would like to inform you that your concern listed 06 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — inactivatioo of sim

my mobile no. is [protected] it had a lifetime connection for rs.999. despite that airtel has cut the connection and has inactivated the sim. on going to the airtel office the persons there were trying to fool me by saying that this connection need to have recharge of 200 rs. per 6 month. while actually there is no such clause given in the agreement as well as the terms and conditions.please oblige by taking notice...thanking you..

AirTel — inactivation of sim

my mobile no. is [protected]. it had a lifetime connection of rs.999 . but suddenly airtel has inactivated the sim. on going to the office the officials said that this connection needed to have arecharge of rs.200 per 6 months while there is no such clause in the actual terms and conditions. please oblige by taking notice of for this i shall be ever grateful to you...my contact no. is [protected].

Airtel Prepaid — Sim replaced on 5th Feb but not activated till now

I AM USING AIRTEL PREPAID SERVICE FROM LAST 2 YEARS IN THE 31 ST NIGHT OF 2008 MY CELL PHONE IS THEFT FROM A LITTLE PARTY . I WILL RECEIVED A NEW SIM SAME NUMBER OF February 5TH FROM AIRTEL RELATIONSHIP CENTER, KAKINADA, ANDHRA PRADESH, TILL DATE MY SIM CARD IS NOT ACTIVATED WHEN I CONTACT TO RELATION SHIP CENTRE HE WILL SAY I LL CONNECT AFTER 2 HOUR BUT ITS NOT CONNECTED, TODAY ALSO I LL CONTACT HE WILL SAY I LL CONNECT AFTER 9 PM I DON'T NO WHAT IS THE PROBLEM, PLEASE SOLVE MY PROBLEM I AM VERY HARASSED THROUGH THIS PROBLEM, MY NO IS [protected] ITS NOT ACTIVATED AFTER PURCHASE A NEW SIM CARD ON THE SAME NUMBER.

I got Airtel prepaid SIM card 2 days back still its not activated they said took 48 hours but still its not activated.

Dear sir
I have purchased new Prepaid Sim No. [protected] dated 11/06/10 amount Rs. 50 under the scheme free gift watch or Pen/keyring from outside the Easyday Showroom, Sector-20, Panchkula. Your dealing person said that it will just take 10 minutes to activate . i personaly went there two times & once your dealer in NAC, Manimajra. Still it is not activate. I have already Airtel Postpaid ([protected])connection for last four years. Pl. activate immidiately .

Airtel — inactivated service from Airtel

Hi ... I applied for the portability of my BSNL service to Airtel. A guy from the Airtel came to me and collected all relevent photocopy documents from me. he said that it will activate within a week. but still i am not able to switch to Airtel.

hello,
I bought the airtel number-[protected] in February but it was not activated even on 6th march and the staff at airtel office was not helping so i returned the sim. now this sim is active so i wanted to know if its active in my name or some one else's...from where can i get this information?

further, i got a new sim (mobile number-[protected]) on 19/20 march..and again this has not been activated yet. kindly see to my queries.

thank you

Airtel — forced messages

Hi,

Of late I see that messages are being pushed on to my mobile number and Re. 1/- is being deducted and that too without my subscribing to the service.

Not sure how to stop this , I am being charged unnecessarily by the company


Thanks
Rajesh

Airtel — refund of forced subscription

I've not subscribed "News Subscription" service from airtel,and yet airtel live has cut Rs 10 for the forced subscription.Request reimburse and restrain airtel live to desist from such unwanted and forced subscription.Request impose penalty on airtel live for unsolicitated subscriptions.

AIRTEL DIGITAL TV — deduction of money

dear sir/ mam
my customer id is[protected] i recharged my account on 18 th of july with an economy pack of rs 221 which was valid for 30 days.on 27th of july some eng channels were added without my request resulting in deduction of money from my acc and hence validity came up to 31st july only.i call upon customer care on same day and all the channels were removed with an answer that money will be returned to your account and you will gat the validity till 17th of july till date there is no progress of the complain even after contacting customer care several time still the validity is up to 31st july only.i have registered a complain and no is 10491656.
pls look into the matter seriously.
thanking you

Airtel — Forced Deduction.

I have prepaid aitel mobile phone connection No.[protected]. In-spite of my repeated requests to Airtel not to do so, , they go on deducting forcibly Rs.30 every month on account of subscription to "Mitti ke Rang".

Hi,

My account Details:

Name : Kandi Venkateswara Reddy,
Digital TV ID: [protected],
Mobile : [protected].

Regards,
Venkat.

Airtel Postpaid,Network Problem. — Network has Zero Connectivity.!!

Dear sir,

I am having AIRTEL postpaid corporate connection. Due to congestion in network, we are not able to communicate with our customers or any other colleague. We are getting weak signals, voice also breaks, we require to leave places to talk. Please look into matter as early as possible to avoid further problems with our customer. I think there are more than 60 AIRTEL connections in our office which may Change over to Vodafone or other service provider..if not taken care as early as possble.Plz give device which can boost signals at our sitting area, which will help to communicate properly with our customers. If you call me on my cell at office hours you will come to know the problem.
I have complained to customer care also, reference no. is[protected].
Please look into matter as early as possible and provide any device which can boost the signals.
The address of area is as below:

Manikchand Ikon Building 7th Floor I CTS 18 & 18/1 Dhole Patil Road I Pune 411001

Airtel - post paid — Network Coverage

I have lodged a complaint in July 2009 for the no network coverage at my residence in tardeo. I repated the same complaint on 10 November. I was informed that the Company is doing survey of the area till this date. I am not able to get what is the quality of service Air tel is provisding these days. All my complaints are pending till this date. For comapliants lodged till nodal level I have not received any satisfactory answers. I think AIR TEL is not providing any customer service.

Airtel Postpaid Connection — coverage issue

since last year 15 march i am complaining Airtel to about my network related complain to my number [protected].which is vary poor in my office place in noida and as well my home in New Delhi. after contacting 4 times Nodal officer's they told me will call you within 3 days, but i did't get any call from Airtel since complain entered.they accepted my complain but not provide any resolution since 1 year.

Now today I got Answer from Appellate Authority Airtel we don't have any solution for your query.

I lost lot of money regarding this network issue this number i am using for my official work communication with client.

so please suggest what can i do.

Namaste Mr. Singh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — unidentified calls

Hello,

I am continuously getting calls from Airtel Number [protected].

This guy is calling my friends saying that he is from a credit card company, my in-laws saying that he is from some Mediclaim policy issuing company, even he called me saying that he is looking for a job in IBM.

I am unable to understand his intentions.

With this behavior I am feeling unsafe. I called Airtel customer care and came to know that he belongs to Airtel Partner somewhere in Vikaspuri.

Kindly take action against him and let me know at my mail ID or suggest me should I lodge a FIR against this guy in Police?

Thanks
Amit Tiwari

there was a call from no. +[protected] on my mobile no.[protected], can u tell who was the caller and from which country

Airtel — Airtel Cheated me...Vodafone is best

hi i recently got an airtel post paid number [protected] as i need a new post paid number urgently.they said the sim will be activated in 24 hrs now its more than 48 hrs those money sucking airtel is not activating my sim.when i called airtel they are giving irrelevalat answers and they are not responding properly and they are very careless.Airtel sucks...They are cheating customers by getting deposit money and doing nothing.Airtel is gaining income by cheating customer not by providing service to the customer.

Airtel — 1 no disturbing

sir, please
[protected] this is the no which continously disturbing me so make a favour please convey me about this no whose this no. please

Airtel Prepaid — Disturbing continuously without giving proper guidance.

Hi,

I have problem with my Air tel prepaid number.The guys cal and sending messages regarding update of proofs.But when i went for submission,they r not taken the proofs and not respond properly.


What can i do?its bull ....

At least the list of centers where i have to submit the proofs,that also they don't mention in the air tel website.In this thing only we can see how much negligence is there.

If this process(making calls and sending messages) is continued i will go to consumer forum,i have proofs for that,and i will change my mobile network to other.


If the company is operated by humans,It is minimum sense to respond customers problem.

airtel is a stupid company.. airtel prepaid airtel digital tv all are waste... they dont care for customers

Hello Airtel,

As per your promise Rs. 150 is credited to my Main Balance (Ref - CWRCH[protected]). But my problem is not over yet. One issue is resolved and you people have raised another issue for me,

Earlier my Call Tariff was 1PAISE/SEC

Now suddenly it is increased to 1.5 PAISE/SEC

When I called Customer Care, I received the information that the Call Tariff is changed since 2nd March 2013. When did this happen and I was not even informed about this. How can my earlier validity change without even notifying me and this is not at all acceptable.

Your Nodal Officer is also not responding and the Contact Number that you provided is also useless. What should I do in this case. Should I have to through all the troubles again ??? to get a Resolution


Regards,
[protected]