Airtel Complaints & Reviews

Bharti Airtel Services — regarding installation of broadband

Dear Sir,

I have applied a broad band connection on 2nd April 2008 in the name of Mr. Rakesh Sharma, installation place 46/13, East Patel Nagar, New Delhi. The representative whose name is Mr. Ramesh and his mobile no. is [protected] from your side has come and fill the form which no. is D-1155107, but not give me any receipt for my deposit of Rs. 500/- which I gave him. And till date there is no response from your end. I have also contact Customer Care centre they are telling that there is no entry of my mine. And when I make a call on your above said representative the phone is switched off.

Now please help me what I have to do, if Bharti Airtel people doing these type of activity and take a long time to their customer for installing broad band.

Thanks,

Bharti Airtel Services — PF Status

Respected Sir,

My name is ajay dubey. I worked with Bharti Airtel Services Ltd about 1 year from December - 2007 to December - 2008. .pls gives me Status & please indicates how much time it will take. I summated my docs. 8 may 2009 in Gurgaon office.

PF A/C No -HR/GGN/10693/022609

Em Code - 48856

Thanks & Warm Regards
Ajay kumar Dubey

Airtel — cheating the customer and calling them cheater.

I paid the post paid bill using a Check. and it never got updated for two months. then I stopped paying the bills as hope to resolve the issue. They barred my outgoing and incoming. But they never forgot add monthly rental. Now the bill is 1045 and they have updated my previous issue and now asking to pay billls . what iam supposed to u

Bharti Airtel Services — Charges for job alert

Dear Sir
my mob no. is [protected] ( Airtel Sim ) I have complaint aginst airtel as they are charging Rs 1/- per day for job alert which i have never asked and not interested also
I have complaint to their 123 custmer care no. also but reply comes this request can not b processed. Kindly do needful and ask the airtel company to return my money and stop charging for job alert
Thanks

Due to lot of dissatisfaction and cheating attitude of your representatives, I am forced to write you. That Airtel Services in Noida is more than worse.

Recently I have taken a connection No.[protected] on 30.01.2013 though Airtel Sector-58. After 3 days my services were stopped saying that some bill of 2 years back was due. I have shown all my emails and letter from Airtel showing that my full and final payment was already given in airtel. That time also, some representative came to my home gave me full and final payment letter and took cheque. That amount was credited in airtel account.

Now, when after some time when I have taken a new connection, they said we have disconnected your this connection because still some amount is reflected in our account, it is red tagged, etc.

I have a talk with Mr. Kunal phone number- [protected], who apologies that we have verified our previous records and by mistake this are red flagged and due to that your line is temporary disconnected. You just pay some 270/- Rs. For your 3-4 days operational line charges, we promise within 4 hour it will be connected. Many times I told you send me some email, he said That I cannot send until you pay this outstanding 270/- . I was again cheated by Airtel people. When I called him, he gave call to some one else or maybe he cheated and name was also wrong.

If there was anything due at my part and it was red flagged or black listed..Why Airtel has given me new number/connection? Who will return my money that was taken for new connection? I have recorded voice of your representative and the number which is taken against airtel call centre at okhala-III new delhi, which can be produced in the court of law to prove that Airtel do cheating with its customer.

Still and I am getting messages and email for some more bill..you think one side it is disconnected another side sending bills..always Airtel does like this and after some time you people will say pay some more bill.

I appeal to all users that Never listen to any executive over phone get everything in writing from fixed email addresses.

Never get Airtel connection...

Sandhya N.

AirTel — Regarding unnessary chargs

From last four to five month in every bill other sms chargs on my add on number i.e.[protected] is charged without I activate this service and I also deactive this service two or three time. but still said chargs is not deactivate in my add on bill. I am very much upset.Kindly do the needful and deactivate said service parmanently. Otherwise I have to take further course of action.
Thanking you

please cancel my unsubsribe Airtelli(AL) mobil no [protected]

Please mention your Airtel no.

Sir,
Sorry for not responding so long. We have already sent sms to airtel to stop ghar aya jyotish and as per our request they have already stopped sending messages. Thank you for taking prompt action and it is really appreciated.

Thanks once again.
Anandhi Sridhar

airtel customer — bad user

you call on this no.[protected] and hear all kinds of abuse. such users needs to be punished but since airtel has no directory it is difficult to know who this bad guy is.

AirTel — very very bad service

i hav activated my hellotune of aditi song of jane tu ya jane na film. but it is not ringing. behind that i got airtel hello tune automatically. i paid Rs50 for the hellotune. my money is not refunded nor my hellotune. customer care is responding so badly as i called them 10 times.

very very bad service of airtel.
never trust airtel.

AirTel — sim card in customer care

TO WHOM EVER IT MAY CONCERN

I M NOT ATALL HAPPY WIT AIRTEL SERVICES.FIRSTLY DEY NEED TO IMPROVISE ON CUSTOMER CARE WIT THEIR CAL CENTRE PEOPLE.THEY DONT KNO HOW TO SPEAK TO THEIR CLIENTS.
SECONDLY I HAD TAKEN A DUPLICATE SIM CARD ON 25/08/08 AT 2 PM N WAS TOLD MY PHONE WIL GET ACTIVATED BY 6 PM AND TIL TODAY THE 27TH MY PHONE IS STILL NOT ACTIVATED...WAT KIND OF SERVICE IS THIS...

Airtel — VERY BAD SERVICE

AIRTEL COMP PANDING 90 DAYS[protected]

1 NO OUT GOING CALL SERVICE

2 INTERNET NOT PROB WORK

3 TOTAL COMP 369

4TODAY REF NO[protected] DT 6/6/08...

PRITPAL SINGH
[protected]

AirTel — Airtel Customer Service Very bad

Sir,
I use airtel prepaid connection in past two years.i have airtel booster pack for free sms.some times airtel charged for my sms what can i do.i unable to reach airtel customer service 121 or 198 i m calling customer service here i get recorded voice only .how to i get my past two days sms list

Jayaprakash Rajendran
426, Sakthi Nagar, Aladi Road
Virudhachalam - 606001.
Cuddalore dist.
Tamil Nadu
India - 91.
Mail To : [protected]@yahoo.com
Mobile No :91- [protected]

airtel customer — Complaint aginst Mobile Phone No. 9815764987

Sir,
This is the complaint against the mobile user no. [protected] who intentionally disturb my sister by giving unparliamantary remarks by mobile on voice as well as SMS since two weeks on her vodaphone Number. He never picks up the phone as & when I call from other number to speak to me. Your honour I humble request you to please identify the correct person from where he belongs so that I can register FIR against him. For record prupose you can check his September month outgoing calls and SMS for the authenticty. As a citizen of an Independent country I request you to please resolve this issue by identify the person so that legal action may be taken against him. Anticipating an early action from your side.

Airtel Sim Card — Customer Care Negligence

Customer care is not attending the calls since 3 days. I wanted to contact customer care regarding operation of Internet through mobile. Employees at customer care responded very badly and disconnected the internet services fully and they are doing lose talk. The person who contacted at customer care name was Sanjay. if within 3 hrs internet connectivity through my airtel no.[protected] is not started through mobile portabilty I will hire other company services.


Rahul Dwivedi
Zila Panchayat Anuppur (M.P.)
[protected]

Hi Mr Mittal,

We have atleast 3-4connections of Airtel however i am not too sure will i be keeping one of them or not. It would hardly matter to Bharti as a group however i'll ensure that i wont recommend airtel to anyone going forward.
My concern is not that i lost 300rs its more to do with:

- The way customer is TREATED
- BOTH the customer services paid number DOESNT work
- I have not received any resolution from your meticulous team
- Got an auto mailer of receiving resolution in 24 hours however NO calls & No emails from Airtel team

This is the most ridiculous customer service i have ever got. I would rather RECOMMEND you to CHANGE the call center service provider who is bring BAD name to your brand.

I am DEFINITELY OFF Airtel network for life and will blog this where-ever possible.

- Arun

Original Complaint made 3days back and NO RESPONSE!

Team,

This is with regards to pathetic services Airtel is offering. I have Pre-Paid connection Mobile#[protected] which is used by My Mother and due to some issue at your end she is getting some senseless Cricket updates which she never opted for and her account balance (Rs 300) is getting deducted for no reasons which stands NIL now.

I tried calling you from a different network number however both your customer service numbers [protected] & [protected] says its a wrong number so i have no one and no ways to reach you guys to complaint even.

I myself work for service industry and understand how customer service works but this is absolutely hopeless customer experience which i got.

I need a call back with resolution on Mobile No#[protected] within next 24 hours and in case of no response i would go ahead and switch on my services with number portability to one of your competitors who are atleast sensitive enough to such customer grievance and would ensure to reach the top level in Bharti (Sunil Mittal).

- Arun Sharma

AirTel — Very Bad Service

Hi,

I had applied for restarting my airtel internet connection 2 weeks before and someone from airtell called and promised to restart the connection within 3 days.
That 3 days went on till 2 weeks and i never got a call from them. i had to call them every time to get an update and today they tell me that they cant give me a connection.
A person comes from Airtel and tekes all the doccuments, promises to give the connection and after making me wait for 2 weeks just tells that we cant give the connection. They made me waste my time and money and in return giving nothing.

I would suggest all the people reading this to thing twice before applying Airtel Connection or try some different connection rather that going for Airtel.

Hi Rakesh,

my contact no. is [protected].
Do give a call and resolve this as it now has been more that 2 weeks and no one has responded with ny thig till now.
your people in office just tell me that they will call bach in an hour or 2 and no one ever calls back.
make sure that yoy provide me with a connection as soon.

it has been a week now since i gave my contact details and still no response.
The worst service one can receive...!!!

Airtel customer care — negligence

I call up Airtel customer care to assist me with some doubt, mostly the line didn't go through, other times without even asking thereason why i called them they told me to call back after 15/20 mins, didn't even gave me time to speak

AirTel — Bad customer services

Hello,

Ref- [protected]

I'm prepaid User of Airtel from more then 1 year. From Last few days I'm checking that my airtle account balance getting debited by Rs 3. So i called Airtel's customer services. Now I'm shocked that what daring people are there. I talked to a lady. I told her my problem. She told me that you have been subscribed for something (which I don't know). I told her that I have not subscribed anything then refund my money back. Then she told me that your account will be debited like this, we will not processed any refund. I asked her name then she hanged up the phone.

I'm really shocked that a CSR can talk like this. what a customer services that Airtel is providing. They debit money from there customer account n when a customer call customer services then they behave like this.

Please anyone help me. I want to file a case against Airtel. I have the recording of that call too as evidence.

Nitesh Kumar
[protected]
nitesh.[protected]@moftware.com

Same happened with me... and they have deducted 46rs from my account.

The customer service is just waste and we can not help it because all other mobile service is the same.

yes I received my money back...But you should do something for your customer services.

Hi Deepak,

The issue is still open. it is not solved yet, i got a call from airtel telling they will ssooooonnn solve the issue and the soon is still coming.!!!

Azhar

It is on 25th feb 2013 not on 2012

Thanks to Bharti Airtel Ltd.

How Could I Block [protected] Docomo SIM.

How Could I Block [protected] Docomo SIM

AirTel — balance loss

from 2 days the company is charging me 20 rs. For downloding some stupid hooters nd thay r saying that i m using airtel live. Nd the good thing that i have nevr used it even today they send me msg at 5 a.m nd i complete my sleep at 8 p.m so how it is possible to use airtel live at 5.am . I dont like the way whn they say that we cant do any thing about this problem .if they cant thn tell me who will help me tata docomo or idea????????

AirTel — To block my SIM

I am continuously trying to block my Airtel SIM because by phone has lost by caaling on [protected].
but there is no response.

my sim get blocked and now it requires the puk no...
i don't know about the puk no. of airtel sim ...and the customer care number of airtel mobile doesn't responding anything... i want to konw about my puk number...please help me
my sim no:[protected]
Mobile no is [protected]

Airtel Sim — BLOCK MY AIRTEL SIM

dear airtel service team,
I am Manjula mistry , i am in ahmedabad.. i lost my cell.
please block my sim... and letme know procedutre for getting duplicate sim for prepaid number [protected]..
it is very urgent..
plz contact me at [protected]@yahoo.co.in
please..

Airtel — Block my airtel sim

Dear Sir/Madam,
I have lost My phone Friday Night with My Airtel Prepaid SIM Card No.[protected], it is registered in name of M.Akila . Also it is User Name is M.Akila. My Date of Birth is 24 04. 1990 and My Airtel Last Recharge Rs. 110/- Dated :- 18/02/13 Can you please help me to block this SIM Card. My email id is [protected]@gmail.com

Kind Regards,

M.Akila

AirTel — Harassment from airtel.

I HAVE STOPPED USING MY AIRTEL PHONE FOR THE LAST 6 MONTHS. MY PHONE NO IS [protected]. I HAVE STOPPED RECEIVING BILLS FROM AIRTEL. HOWEVER LATELY FOR THE LAST 1 MONTH I HAVE BEEN CONSTANTLY RECEIVING CALLS ABOUT SOME OUTSTANDING BALANCE FROM MY END. THEY ARE NOT ABLE TO SUPPORT THE SAME WITH A BILL.

Bharti Airtel — Harassment

I opened a broadband connection with Airtel fixed landline number [protected].After they fixed up the connection at my home , they took the cheque from me and it was cleared after few days , but since that day the internet connection has not been activated nor has been the landline .When i call up the Customer Service they give me lame excuses , sometimesthere softwares are not working and sometimes they say that they have activated the services and will begin in few minutes which is never true.Now a days when i call the customer service they give me a new number to call which is [protected]and [protected] , they amazing thing about these numbers is that if you call these numbers it rings but no one picks up the call.
Every day i get the confirmation that my services would be activated but that is a Myth now.I have loads of work to do but my internet does not work and if to go to Cyber cafe , which is 5 kms away from my place.
Bharti Airtel has not activated the services and seems that they have forgotten me but they have not forgotton to give me call through out the day and talk about promotional offers and refrences.
I am being harrsaed to the extreme point and i am thinking of moving to File A FIR , File a RTI regarding the procedues and definately i am going to Consumer Court for Sure.
If any one from Bharti Airtel is reading this , please be aware that my next move is Court and Consumer Court.

Thank you for your harrasing Services

Airtel — Harassment and unusual deduction of balance

from last few months, my regular balance decution takes place, i filed more than 10 complaints in airtel customer care, but they take no action. they deactivate one service and next day other service gets activate it self. when i call customer care again they say thay cant do anything.

Airtel Prepaid — Series of harrasments that I faced for taking your prepaid connection.

Hello,

My name is Ananda Das Sarkar. My prepaid Mobile number is [protected]. I am now a member of your esteemed Mobile services, as I have taken a Prepaid connection on 5th March 2011. However, today being 21st of March , 16 days after the connection, my connection is still barred because of the untouched and unparallel customer services rendered by you.

Here are the series of incidents that happened with my connection.

- I purchased a new cell on 5th from Nokia Priority (Behala, 149, D.H. Road, Kolkata -34, Ph – [protected], Mobile -[protected]). There was an Airtel agent (Mobile No – [protected]), who offered me this prepaid connection. I submitted all the documents along with the photographs. The connection got activated that night itself.
- On 9th March, Airtel agent (Mobile No – [protected]), the called me up asking for signature in the photograph. He never bothered to inform me that I need to sign in the photograph produced on 5th. However I told him, that I will submit the a same on 12th of March. He accepted.
- On 10th the account got barred due to non submission of documents. I called up the Airtel agent (Mobile No – [protected]). He unblocked the same after some hours.
- On 12th I submitted the photograph along with the signature.
- On 13th the account again got blocked. I tried calling up the agent, his phone was switched off. The Nokia priority was closed.
- On 14th I called up the Nokia priority. They got that unblocked again on the latter half of the same day. ***** please note it was blocked from 13th Morning to 14th evening.
- On 16th the Nokia priority called me up asking again for another set of documentation since the Airtel agent (Mobile No – [protected])has gone absconding and they want to send the document fresh. I again submitted my documents on the same day.
- On 17th my connection was again barred. The Airtel agent’s phone was switched off and the Nokia priority started giving me false promises. I called them as many as 5 different times. I called up the Airtel customer care, they told me that they can’t do anything and I need to submit the documents again to the Airtel shop.
- On 18th , no resolution still, the Nokia priority told me since the courier guy is not coming, they were unable to send out the documents. They told me to call somebody from Airtel (Atanu Chowdhury – [protected]). I called him up and throughout the day. Every time he has given false promises and never called me back. It was me who called him again and again. MY CONNECTION WAS STILL BARRED.
- On 19th - MY CONNECTION WAS STILL BARRED – NO support from the Airtel agent, the Nokia priority, Atanu Chowdhury – [protected]
- On 20th - MY CONNECTION WAS STILL BARRED – NO support from the Airtel agent, the Nokia priority, Atanu Chowdhury – [protected]
- On 21st - MY CONNECTION WAS STILL BARRED – NO support from the Airtel agent, the Nokia priority, Atanu Chowdhury – [protected]. I visited your Shop at the Saltlake City Centre and talked to Kunal Ghosh – Ph No [protected], I talked about the problems that I am facing. I again submitted all the documents along with the photographs signed in it for the third time. It was promised that the account will be activated within an hour, however…. Its more than 2 hours and its still not done.

Few observations:

- As per Kunal, they have not received any document. So my question is where are my documents? What kind of fraud you guys are doing by taking my PAN. Driving License information.
- Since the courier is not there, the NOKIA priority has not send the documents in time and let the customer suffer ………... is that is what you mean by a customer service cycle?
- The nokia priority has told Kunal that they had send the doc on 18th while my account was barred from 17th. Its good to know that, you and your partners are so reluctant about customers. You guys are so good with off shouldering responsibilities.
- You have an agent who can go absconding. It proves the trust we should have on you while giving our personal information.
- The best part, Atanu Chowdhury – [protected], your own guy….. who promises and promises… …. a person who shows that who is taking responsibilities ……but the end result is …….after 18th , not even bothered to call me up. You should have more persons like these in your so called 3G age for the fast service.

Anyways …the end result still now is ……………………………..MY CONNECTION WAS STILL BARRED

I would expect people at the senior management will take my mail as a proper customer feedback and look into my issue with immediate effect. I will wait till the end of day today to see a resolution. If not, I will launch an official complain at the Consumer Forum.

GIVEN A CHOICE I WILL NOT TAKE …… AIRTEL …………..

Airtel — Harassment by Representatives

This is to inform that even after 3 months, the complaint regarding the billing for the airtel number: [protected] has not been resolved.
I had taken this connection in the last week of December 2010 with "Super Saver249 Plan" and "GPRS 2GB [protected]@30p/50kb Rental 98/-" plan. While taking the GPRS plan I was not informed by anyone from Airtel that the plan was on pro-rate basis.Even in Airtel's customer care mail dated 15th January, 2011 I am being told that 2GB is free for this plan.
Airtel India website does not indicate that this plan is on pro-rate basis.
Therefore I should be charged for data usage only beyond 2GB.

After numerous calls to Airtel customer care center and highlighting the same, I am being told that I have been given a discount for 2GB.
The bill clearly states that the volume for the period is 2107229. This when converted to MB comes out to be 2057.84 MB (1GB=1024MB,1MB=1024KB). Now I am bewildered, as to how can I be charged more than Rs. 6000/- for using data of 10 MB more than the 2GB/month free of data, when the charges are Rs. 0.30/50KB.

Despite making repeated efforts to resolve the same, I am being harassed and threatened by Airtel's representatives for making the payment for the past 3 months.

And Airtel-Hyderabad has stooped to low levels and arm twisting and has threatened me with legal action and dire consequences if I don't pay the full bill amount.

AirTel — Harassment from Airtel

This is to complain about poor service of airtel I am having a broadband connection of airtel for over 15 months now However my broadband stopped working on 20 oct 2011 I made a complaint on 21 oct 2011 but even till date which is approx 75 days or so no one has bothered to call or visit to fix the issue I have made repeated calls to the customer service to get this issue resolved everytime i call i was told that it will take couple of more days because of some technical issues I made another request in december to disconnect the line and the moment I did that I started receiving calls everyday till today to clear my outstanding payment and that too till 9th nov This is highly unacceptable why do i make payment beyond 20th oct when it stopped working the customer service people do not understand the basic thing and have been arguing with me numerous times most of the times they have been unprofessional and rude in their behaviour and has been harassing me for over a month now I do not want to continue my services with airtel anymore because of pathetic services but ready to clear the dues but only till the time i have used it send me the details. I have had to incur losses due to this as I work from home most of the time and instead of claiming my losses from airtel, i am only requesting them to either fix the issue or send bill till the day it was working.

You can contact me on my email id - [protected]@yahoo.com or my number [protected] regarding the above complain. Looking forward to an early and a reasonable response.

Thanks,
Ananth

Sir,
This is my second complaint regd Airtel.I had an Airtel prepaid connection - [protected].One day, I got a sms - if I don't submit my necessary documents, they will terminate my connection.Then I directly enquired about this to the nearest Airtel customer care.They said nothing to worry, please ignore that kind of sms.But that night itself they terminated my connection along with Rs.484 balance amount. Next day itself, I went to the same customer care and complainted.They said they didn't know how this happened and it was not possible to get that connection or refund my lost money.In emergency, I take a new Airtel prepaid connection - [protected].Now another problem arises.Regularly receiving a sms - Thanks for downloading Fashion Show from Airtel. You have been charged Rs.5. They deducted Rs.5 many times without download.Is it possible to refund my earlier Rs.484 and present Rs.25 to my present number.Also I want to stop these unknowing money deduction.Now I'm totally fed up with Airtel.Need a solution.

sim from airtel — i haven't got my missing sim

my mother's mobile is missed.after applying for new sim. it have not given yet. the number is [protected]. what can i do ?

AirTel — I lost my SIM

I lost my Mobile With SIM ([protected]) on Saturday please provide the Out going and incoming calls till the date.please do the needful on priority.

Airtel — Dues of sharing

Sir,
I am one the land owners of the installed towers of your company. One and half years ago when the said tower(installed by vodafone) was shared by your company an Amit Das from Siliguri had an agreement with me that I'd be benefitted by an certain amount supplement to what I was already getting from Vodafone. I am sorry to inform you that till this date not a single penny has been delivered to me.
Would it be possible for you to look into the matter and kindly sort out the matter.
Yours sincerely,
Basant.
HatipothaBazar, P.S.- Samuktala, Dist.- jalpaiguri. -736201

airtel compnys worker very job less

Hi I am an Airtel user and bought the postpaid connection in january 2009 and i must have called Airtel customer service a million times for some problems faced by me. Not at all happy with the service that they provide(deals that they provide). The Customer service is good and they are polite.
Now i have a postpaid connection and i m in the 349 cap plan. my billing cycle starts from 11th of every month and my unbilled account is already 700rs so i want to know exactly where i have been charged. so when i called their customer service they told me that i will get to know the details only when my bill is generated in the next month...
As a customer and since I am paying the bill I want to know my billing details any time I want so i can know if I am crossing my budget or not. I think Airtel should come up with some software where i can check my current bill ant time i want.

AirTel — service is not proper

sir
I got a message from AIRTEL that ur service discontinue cause u r credit limit is exceeded, so please make u r payment of amount 1400.00 (as my credit limit is 1500) but my outstanding alrady in negative and my credit limit is exceeded from Rs 1500 to Rs 1900 from date 25/02/2009 just before services discontinued.After that i called to custmer care then he told me that u just ignored that message ur service willl not discontinue ur credit limit hans been exccede to 1500.00


even if they discontinued my services why are they lieng with me and why dont they adjust my balance because i cant leave my office to just pay a amoumt

Please do the needful

Dear Sir,
I want Sim No. owner detail of Airtel GSM card. The no is [protected]
So please do the needful...

[protected]

i want to know the owner detail of airtel sim no [protected]

Dear sir,
I want to know details of [protected] this airtel gsm sim card.
Owner of this sim card is a frod he had cheated many people including me.
So I want information of this sim card.
Thanks you.

M & M Ltd — Bill Payment

Respected Sir/ mam
I have paid Rs.500 my bill for Vodafone No [protected] through Cheque (Cheque date 6/01/2008) but u r conpany send me msg "u r cheque has been Bounce" . it is not possible b'coz in this date in my account credit have availble then why r u send this msg n why r u block my outgoing service then plz give me a reason on my email id.
thanking you

Airtel / Mobile Connection — do not call

I am having mobile connection no. vide no. [protected] which is registered under (do not call) but i am getting calls regularly from Dish T.V. call centre inspite of repeated complaint from no. 91-[protected].

AirTel — misbehavior, over bill

gud evening sir,
with due respect i want to say that i am using my airtel no. [protected] from last 1 year, i am facing a lot of problems with this no. i take this no. under a postpaid plan, i face many problems during the year, last month the company charge me 1033 + service [protected]@10.36 as a internet usage for just 3 days, when i get my bill i get shocked sir, its too much for just three days, whether i dont use this internet service for downloading or etc, so i call the customer care for the solution but they dont behave properly for that, i also go to the company office the person here also dont behave properly, he behave in very ill manner, then i talked him for the convergence of the postpaid to prepaid, so he also refuse to do this, sir please find a suitable way for me..
regards:-
hitesh goyal
[protected]
[protected]@yahoo.co.in

AirTel — Issue with Airtel Connection & Billing

Hi,

I am quiet unfortunate to be a customer of Airtel. I hold a post paid
connection with Airtel. From the past 3 months i was out of country
and all of sudden airtel send some imaginary figure(as usual) to me.
Around 3000+ bill for an unused number. A representative(Vamshi) came
to my place for collection. When i told him the actual story he took
10mins and said he spoke to customer care center and as i was out of
country and never used my SIM, i can pay 1200/- and settle off the
account and continue to use the services.

Now after a week i got a call asking to pay 1800/- and my out going is
disconnected. NEVER EVER SAW such as Useless service provider.
My Billing is unnecessary getting accumulated with imaginary figures by Airtel guys. I would want to
immediately cancel my SIM. Surprisingly outgoing is barred and Mr Vamshi the fraudalent person(Airtel representative is not picking the phone). Call to Customer care center is also blocked for me. Neither i can make calls to Airtel.

Rgds
Siva kumar V
[protected]Airtel No)
I can be currently reached at [protected]

Hi,

I received a call from Air tel representative to resolve the issue without knowing the problem. The rep took couple of days and have called back with interesting information that for a number which was unused and taken with me out of country, there was a bill generated with incoming and outgoing calls(Airtel to airtel & Landline calls)

Secondly i was asked to wait for one more bill generation to resolve the issue, as unless a new bill gets generated it will be difficult to resolve the issue for Airtel

Regards
Siva

Dear Rakesh

Dont give me Standard auto text responses, we are looking into your query, we shall get back to you.Its been more than 10 days and my complaint is still been worked on.For the issue of 3months, iam not going to wait another 3months falling behind Airtel. Each time i raise a concern some one from Airtel will call and make me repeat the entire episode and end up saying we will call you back.
Quiet surprised the way things are looked at.

I am fed up with your service.

Rgds
Siva

I am again and again saying the same thing please dont play around with customers. It is not easy to get through your customer care center. When outgoing is barred how will i call your customer care??? What does resolving means? Is resolving means closing the Complaint???

Neither iam ready to spend my time in internet to start sending mails to [protected]@in.airtel.com to repeat the whole story.

What do you mean by resolved?? Can you type your resolution in the same forum? Either ask some representative to call me and update the status.

Regards
Siva

Dear Rakesh/Airtel,

I cannot fall behind you guyz every now and then for reply, FED UP OF YOUR SERVICE.

CANCEL MY SIM AND CLOSE THE ACCOUNT. Iam disintrested to continue the service anymore.

DO REPLY BACK IN THE SAME FORUM OF THE FINAL RESOLUTION, Iam not going to call your customercare neither iam intrested to email.

If you cannot do anything, do provide the email id/contact # of your higher management, i shall talk to them and resolve the issue.

Regards
Airtel Victim (Siva )

you can contact me on my Mobile no :- [protected]