Yesterday I saw a Message from Airtel digital that charge immedietely your balance is 53.47 will expire in 5 days then by chance it stricked in my mind that my pack is of Rs 200/-per Month.How 53 /- Rs,can expired in 5days.Iasked customer care. Then only I cold know That customer i.d No.[protected] has been given free pack for one month then charged some Rs extra with regular charges from May 12,I could not know till yesterday that company is deducting some extra with regular charges because I never asked any extra pack on call nor by S.M.S,as they want. I made complaint they stopped extra pack but refuge to refund which was deducted unauthrised way from my A/C. Kindly do the needfull.So that I can get my money back which was deducted illlegally from my A/C.
Verified Support
Mar 06, 2013
Airtel Customer Care's response Namaste (n.k.varshney),
This is to inform you that your concern listed on 06 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Mar 08, 2013
Airtel Customer Care's response Namaste (n.k.varshney),
This is to inform you that your concern listed 06 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Mar 10, 2013
Airtel Customer Care's response Namaste Mr. Varshney,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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AirTel — where is my mobile bill?
for the last two months i didn't recieve my mobile bill.when i call the customer care they were telling me that our watch man venkatesh has recieved the bills.the thing is that we dont have watch man at all.it's just 2 stair building.bloody airtel can u help me out in this...i seriously need the original bills