Airtel Complaints & Reviews

help him

Namaste(vyasankit),

We would like to inform you that your concern listed 15 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — Continuing bills even after termination of connection

Dear Sir/Madam,
I had a pre-paid mob connection No [protected] which was converted to a post paid connection without any request from me. Repeated requests to revert the connection to a pre-paid including letters sent through registered did not yield any results and in fact did not elicit even a response. Finally the connection was terminated on my request after paying all dues for the calls and SMSes made by me. The written request for termination was receipted by the representative of the by signing on it on 04 Aug 07 and is held by me. To my surprise I find that the company has now sent me another bill for the same connection for the period 11 Aug onwards. This can be classified as nothing other than harassment by the company. I am also astonished at the consumer relations policy and practices of the company which does not bother to reply to any emailed or written requests or complaints - perhaps this is a sign of the growing arrogance of a company which feels that it has a hold on the mobile connections market.
Regards
Col HS Bedi

colonel,

i completely agree with your complaint,

well,

with your complaint, there is one remedy, the post paid user for any celular service should do, at the time of deactivation of your post paid connection, you MUST always demand a noc which should cleraly state that the connection is surrendered to the recpective company WITH THE RECEIPT OF YOUR FINAL PAYMENT TO THE SERVICE PROVIDER. The noc must not contain the words like may or might.

Airtel — Non transfer, non termination, false billing

I am Airtel customer and use to avail Broadband & landline services form Airtel. (Airtel A/C no: 13053441, Phone:[protected]
On 29th April, 2010, I had raised a request for the transfer of my brodband connection from: M85 (2nd floor), Blossom-II, Sec-51, Gurgaon
to: M125 (ground floor), Blossom-II, Sec-51, Gurgaon.
To do the Airtel didn't try to move an inch an dI had to do numerous follow ups.
But till 16th May the shifting process din't reach a conclusion.
Eventually I was so pissed off that I lodged a request for termination of Airtel A/C on 16th May itslef.
It's 07 June today and the termination hasn't been done.
Rather Airtel has exhibited another ridiculous behaviour & have sent a bill of the period of 05 May to 04 June.
My previous bills have already been paid & I think Airtel is not entitled to this amount.
Some of the complaint/reference numbers which I have about my communication with Airtel are: 32661340,[protected], 33269958, 1080286
I want Consumer forum to help me cancel the Airtel connection as soon as possible and scold Airtel for such an insane behaviour.

Thanks,
Ankit Chambial
[protected]
M125 (Ground floor),
Blossom-II, Sec-51,
Gurgaon-122002

Airtel — Not terminating the connection - false billing

It all started when I moved from Faridabad to Gurgaon in June’2010. After almost two months now, I have realized that using an Airtel broadband connection in Faridabad and sticking to Airtel even in Gurgaon is one of the biggest mistakes I have ever made.

I have called Airtel customer care at least ten times since last two months to get my Faridabad connection terminated but in vain. Two bills have also been generated after I put my request for termination. A couple of complaint numbers regarding this are 33853988 and 33905030. I have got calls twice from their retention office and once from some Mumbai office and their executives assured me that the connection will be disconnected and I do not need to pay the false bills generated. I have all the details of the people with whom I talked during these customer care calls and who assured me that I need not pay any money and I’ll not get any bills. However, I recently got a call from them and the lady on the other side was very rude when she said that I am a defaulter.

I made another mistake when I took a new IPTV connection when I moved to Gurgaon. There have been issues with it as well and I have made 10 more customer care calls to get them addresses. Needless to say, the problem persists. Here are a few interaction/complaint numbers:[protected], [protected],[protected],[protected], 36407688, 36594050.
What is most irritating is that every time you call them, a new person comes in who has absolutely no knowledge of the history of complaints open on this account. You have to explain it all over again. They will always be very confident to have resolved the issue and will tell you that it will get resolved by some definite time. However it never gets resolved and you can never reach that person again.

Airtel really sucks!!!! They leave no stone unturned to harass their customers. They are no better than thieves!!! I am highly frustrated and pissed off.
Does someone at Airtel care about customer???

Airtel — sending bills even after the connection is terminated

I had this Airtel broadband connection which i terminated on 28th June 2010.

These foolish people are still sending me the utility bills!!!!!

I've already informed them a number of times that my broadband is no longer in use...but they do not pay a heed. I gave this in written to their representative who come to disconnect the connection, I am not using this connection any more. Moreover, the landline phone is also disconnected.

I don't understand, how come i am still getting the bills????

What am i supposed to do in such a case. Please Suggest

Airtel — Bills are sent even after termination of connection

Hi,

I am Bharadwaj. I was using Airtel Broadband internet service.
I have terminated using the internet service on 20-March-2011. I surrendered the modem and telephone device.
The final serttlement bill has been paid on 23th April 2011 against the bills raised.

Few days later the connection has been reactivated without my request and bills are getting generated on this connection. The reason said was some third person by name Shailender asked them to activate the connection.

In this connection complaints have been logged under the following numbers

45432850
45884176
46128490

Niether the complaints have been resolved nor there is any updation of the statuses from the customer care side till date.

The latest complaint raised was with number 47370516. They have cancelled the complaint saying it as invalid.

The customer service never calls back for the status update.

Now they are asking me to pay a bill of Rs. 2000/-.

Please help me filling a consumer case in this regard.

Namaste Paresh,

This is to inform you that your concern listed on 15 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Paresh,

This is to inform you that your concern listed 15 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Paresh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi Paresh,

The same thing has happened to me. I terminated my Airtel broadband service in the month of January 2013 and I still received an extra bill for the month of February. I repeatedly told the Airtel customer care that there is some confusion, but instead of looking into this matter they continued calling me regarding the bill. Now, it has gone one step further. I've started receiving calls from different people claiming that they are talking from Delhi High Court and telling me to pay the bill and come to Delhi HC. I've been told the same things that you've been told. I've been told to pay an amount of Rs. 1000. Following are list of numbers:

[protected]: From office of Adv Manoj Kumar Shekhawat
[protected]: From office of Adv Ranveer
[protected]: Adv Khurana (this is the same person who called you)

I don't know how genuine this calls are, but this has started to be mentally harassing. I'm not sure if a new method of recovery or are they really calling from Delhi. I've received very nice service from Airtel when I was a customer but ever since I've terminated my connection there have been too many unnecessary calls. First for retention than for confirmation than for recovery. My Airtel account number is [protected].

Hi

Same thing happened to me today. I got a call from [protected] stating that he is calling from Delhi Court and there is a bill pending for Tata Communication on my name. And if i don't pay in 1.5 Hr, he would file a case against me and i would have to pay fine 20, 000. Post checking with Tata, i found out that the account is on my name, however, i have never stayed at that place.

I am checking the details with Tata Communication, however, these calls are harassing. Without any intimation in last 4 years, they suddenly call like this. This is not accepted. Can anyone please guide what to do.

Neeraj

To airtel,
This is regarding paresh case since i am also facing the same problem and have written several mails to you but have not received any calls form your side your mails always says we tried to contact you but could not reach How is it possible that you people are never able to contact any person for there solving complains but you can always call for your stupid marketing.

I have received a call from a lawyer of Delhi High Court named Mr. Rajiv Sexana. Telling me to deposit my pending (which is actually not been used) outstanding within an hour to nearest AirTel gallery otherwise the case will be present before Judge Mr. R.K.Gupta. Now for me Airtel is one of worst customer oriented company for me because all the time I have been requested to Call center to close my account and I am not interested to continue anymore. The last payment I have made to Airtel Agent at my home and he promised that he will be closing it finally. These people are really going beyond the limit to harass people and calling all the time by different group of people and letting me to explain my problem all the way again. I would like to share the number of the person who threatened me [protected]. Kindly advise how I can take action against Airtel for this unavoidable gesture.

Thanks

Hi,
The same problem is with me. I got a call from [protected] (he told his name Imran Khan) that person was saying that he is calling from Delhi court and there is a case filed against you. Take my advocate's number and settle this out of court, otherwise we will file case. After asking him 3-4 times regarding who has launched case against me, then he told that MTS has filed a case. Then he said " yeah bill bhar do verna delhi court aana padega aur phir dekh lenge hum". But when I refused to take his advocate's number he told me to call on this number to resolve the matter.
Next day he called me at 10 am and said you have to pay the bill immediately and send me transaction id for that. If you are not doing so, then we will file case against you at 11.30 am. He was repeated asking "aap bill bharna chahte ho ki nahi, nahi to waisa bol do, case file kar dete he".
Actually i am not sure that this call was authentic or not. Because why delhi court person is calling from mobile. And for this same number he told different name to other person. (As mentioned in above post)
Sunil.

Namaste Lakshvarsh,

This is to inform you that your concern listed on 14 Mar. 2013 has been noted and our team is working on a resolution. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Lakshvarsh,

This is to inform you that your concern listed 14 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Lakshvarsh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr.Benwal,

This is to inform you that your concern listed on 14 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Benwal,

We would like to inform you that your concern listed 14 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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What is this by this type of reson my new no . Not activated atlist tell me my new no when activated or not .if it is not activated then tell me .

Airtel — regarding faulty DND complaint registration service

my mobile no is [protected]
my NDNC registration no. was S[protected]
I was dergisterd from NDNC by Airtel suo moto as I had filed several complaints regarding promotional calls received on my mobile from Airtel itself.
The DND complaint registration page at airtel website is faulty, it does not take any complaints.
There is no provision to register a complaint directly at the NDNC registry.
the staff at airtel customer care is ill informed and lack communication skills,and are unable to solve any problems.

AirTel — DND COMPLAINT

I am using Airtel number. And i had already activated DND services but I am getting messages and calls in frequent manner. I am very puzzeled that no action has been taken from my service provider(Airtel).



Santosh kr prasad
[protected]

Please take action immediatly

Namaste Sartaj,

This is to inform you that your concern listed on 14 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sartaj,

We would like to inform you that your concern listed 14 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — DeActivated

Respected Sir,

I got one massage continuously 20ty, 21st and 23rd Jan, 2009 from 64611010 and http://igmobi.com. Massage is following bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010
and I called to Airtel "customer care executive" and they tolled me that your request no. 293359 has been resolved and mobile Fun Club will be deactivated with in 48 hours. This massage I got 23rd Jan, 2009 at12.13pm but further I got same massage at 5.49pm 23-Jan-09 that I given bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010

Every day, I am loosing my Rs.10 from my balance. This is very painful for me. Please do something for me.
I am filling very very disturbance every day from 64611010. Actually, I want to know that what is the actual procedure? Please tell me by mail and have your any regional office in Ranchi? Then please give me full address. I will contact with them immediately.

Thanking you

Yours faithfully
Hiranmoy Kar
Hardware Professional
BIT Mesra
Ranchi
Jharkhand
835215
My cell No.[protected]

Respected Sir,

I got one massage continuously 20ty, 21st and 23rd Jan, 2009 from 64611010 and http://igmobi.com. Massage is following bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010
and I called to Airtel "customer care executive" and they tolled me that your request no. 293359 has been resolved and mobile Fun Club will be deactivated with in 48 hours. This massage I got 23rd Jan, 2009 at12.13pm but further I got same massage at 5.49pm 23-Jan-09 that I given bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010

Every day, I am loosing my Rs.10 from my balance. This is very painful for me. Please do something for me.
I am filling very very disturbance every day from 64611010. Actually, I want to know that what is the actual procedure? Please tell me by mail and have your any regional office in Ranchi? Then please give me full address. I will contact with them immediately.

Thanking you

Yours faithfully
Hiranmoy Kar
Hardware Professional
BIT Mesra
Ranchi
Jharkhand
835215
My cell No.[protected]

I got one massage continuously 22nd, 23rd and 24th Jan, 2009 from 64611010 and http://igmobi.com. Massage is following bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010
and I called to Airtel "customer care executive" and they tolled me that your request will be resolved and mobile Fun Club will be deactivated with in 27th of jan .

Every day, I am loosing my Rs.10 from my balance. This is very painful for me. Please do something for me.
I am filling very very disturbance every day from 64611010. Actually, I want to know that what is the actual procedure? Please tell me by mail or through mobile..
Thanking you

Yours faithfully
Santosh.K.V.S
Bangalore
My cell No.[protected]

sir,

I Purchased a Airtel sim from orrisa on may 26th 2009. Its worked fine till date aug 3rd 2009 but o 4th aug my sim incoming call & outgoing call are berred without any confirmation. airtel not even called this number.

Please Check.

Siddharth Yadav
[protected]

reply as soon as possible

Namaste Mr. Dobariya,

This is to inform you that your concern listed on 14 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Dobariya,

This is to inform you that your concern listed 14 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Dobariya,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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I had took airtel postpaid connection on 22.12.07 still the card is not yet activated. I continously get the message that sim card registration is failed. It was very urgent for me to start that sim card.

AirTel — Sim card not activated after 5 days

After paying the rental Amount for new connection we are facing a problem ie., Sim card not activated, Since it has been 5th day. As the Sales Person "RAJESH PAL" having Mobile No. [protected] having Marketing Agent code MMAT[protected] does not respont to any of our calls. Kindly look into this matter as early as possible. Awaiting your reply at the earliest.

I have taken the Airtel sim before 3 days. Its still not activated.

fhyfb fsdfyfg

AirTel — sim card is not activated

I convert my postpaid connection to prepaid on Saturday and full-filled all requirement but still my prepaid connection .

Namaste Mr. Jigme,

This is to inform you that your concern listed on 14 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Jigme,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I am a user of Airtel Corporate Plan having 30 ps local mobile to mobile and 60 ps mobile to landline. Its a 250 Rental plan. As the rates are low I opted for this plan. But the network is the worst I have seen. I have a no. [protected] and my wife has a Airtel no. [protected]. Both the nos have a problem with network. It is impossible to talk while in a local train. I work at Wadala where the network is poor. My wife is based at Nariman Point which is a proper Mumbai center. Even she faces lots of network problem. Once I took both the mobiles and called from one to the other and I get NUMBER BUSY message. It is really bad. If I can't even get incoming messages then why should I continue to use the network?? I am seeing a gradual change. Airtel users are gradually shifting to Vodafone, BPL and even IDEA which has never comprised on quality service. Airtel it seems, success has gone on its head. Mr. Sunil Mittal is busy attending CNBC workshops and CII meets without seeing what is happening at grassroot level. It wouldn't be a surprise that Airtel would be a history in the near future.

Thanks Goodbye

jagoo indians jagooo...
now the airtel has got 10 crore customers in mobile 89 lakh land line customers.the company early earns more than 40 lakh crore ruppeys being an pvt companies . some time reaches more than 70 lakh crore . what they do this amount THEY WASTE ALL INDIANS money by giving advatises starting from local channel to international channels .if these ruppeys goes to GOVT OF INDIA our country can be develop[ed little atleast . while time of sateelite launching the company have not invested even 1paisa
they have rent on indian satellites at too lower cost.indians have thier own govt of indias enterprised BSNL.but indians are loving ont pvt operators .due this 3rd man(PVT)companies are getting profit but not govt of india...indians ruppeys is wasted by companies like anything..congress govt gave permission to start pvt companies to show that it is with & favour of rich persons.remember indians what we get if they get rich india is 3rd largest & poor country in world.pvt companies are putting an big stone to indian govts profit..due to mobile only the sunil mittal taken name in rich persons
SATEELITE IS GOVTS PROFIT IS TO PVT IF ALL PEOPLE USE GOVT MOBILES & TELEPHONES GOVT OF INDIA GETS PROFIT & INDIA GETS DEVELOPED FASTLY.INDIAS POPULATION CAN BE INDIAS STRONG FORCE IF THEY USE GOVT MOBILES & TELEPHONES

im using airtel pripaid number ([protected]) for last 15th month. im facing bad network covrage at home. i have complaint many time to airtel customer care, but does'nt take any action on my complaint.it is only not my problem, my neighbour are also facing same problem. please take immediate action regarding this.

This is in regards to the incompetent network provided by airtel, i have been a customer with airtel right from the time they started in mumbai. My no. is [protected] . over the years the network has dropped i have borne with this for a very long time but enough is enough, every night i loose network and at random times during the day as well, it is not a cell phone problem as i have used different phones to check this as well as different network sims it is only airtel that has a problem.

We live in an Apartment Comples in Marathahalli. We have been complaining to Airtel for the past 2 years that there is no network coverage in the Apartments.

However, Airtel has been promising to resolove this issue, but as usual there is no action from their end, I am presuming that they dont have any interest in resolving this issue.

Whilt this has been going on, they have not defaulted in either sending us their bills even though they are not providing the service thay are to, and are also very prompt in collecting their dues.

This is more than a complaint. Am also advising people who live in Apartment to switch to other service providors whose service is a lot better than AIrtel in Apartments.

my boss was out of station right now he is in mumbai there the network problem so pls do something other all is there

Address : Saraswati township
vadadala,Dahej,Bharuch
Gujarat
1. I have been facing network problem since last 15 days.While talking on mobile network drops in between the call.One could not talk even for one minute properly.This problem is being faced by other people also in that area.

2. Not only this while talking on mobile with one person line gets cross connected to some other person.This is not accepted at all .

3. When I tried to lodge the complain through my mobile account on the internet then I was facing system error.You have have given option to lodge complain but it does not works.

4. When we call customer service then no option to lodge complain or talk to your executive comes in your menu.Please look into the matter seriously as we have been facing problem since last 15 days.

sir,
i want to register my complint in mobile network in kaveri path of mansarovar(jaipur).so kindly give the good network in this area.

thanking you

Hi Sir,
I am a resident of Bhubaneswar residing in Defence colony near Infocity.
Airtel signals here are pathetic.We need to move out of house to make a call and sometimes no signals appear even on roads.

Please look into this and let the airtel service be appreciated.

Looking for urgent solution.
Thanks

The network is down for a lang time and there is no response from the customer care support even for a long time period.need better support.

network is very bad...need to improve otherwise i switch to vodafone..

Namaste Mr. Joad,

We would like to inform you that your concern listed 14 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — Unauthorized SMS charges

Dear sir,

I have been using the AIRTEL number for the past 4 months. I am using the SMS special vouchers Rs 52 to send free SMS.

But Still i have been charged for Rs 0.60 paisa/SMS, i have made complaint to customer care they said they will take it as complaint and refund the money. It was happened in the last month, but still there is no reply.

This month also i have been charged for SMS, even after paying the special vouchers. I made enquary in the customer care but did not answer properly. Please make necessary action.

Airtel — inauthorised charges done

i was just buying some game tokens from mobile through paymo(pay by mobile)the payment process was going on .i received a msg from airtel live that i am charged 99 for downloading games but i was never charged.i never went to airtel live.my payment progress halted.the money that i was supposed to give to paymo i suppose was mistakenly charged by airtel live for downloading game which i never did.i contacted paymo .they said they need the mobile bill details so that they can help.i was charged rs.99 on 20 april 2010.i kindly request u correct my payment process i request u to send the bill details for my mobile [protected],thank u

Namaste Mr. Murari,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Postpaid — in correct bill

dear
sir my 121 no is not working i have complain many time but no response has been give from the executive and my bill detail providing me from the coumpany is in corecrt plz help me out from this my no is [protected]

tahnk you

dear sir i m gone a mad by ur connection ur post paid connection is becoming worst day by day really now i m feeling sad to have ur post paid connection

Yes sometime they create wrong bill.

Namaste Mr. Sharma,

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Bharati Airtel Limited — Wronful deduduction of balance

Dear sir,
Despite my several complaints, Airtel is continously deducting wrongfully the balance making false pretensions.Again, My balance was yesterday(on14/03/08) 319.18 but it is now (on15th march08) 271.18 without using any service.It is noteworthy that Hello Tune and Yahoo Zone is not active with my mobile net service, as told by airtel after duly verification. Please inquire into the matter at earliest and add the wrongly deducted amount to my balance soon. It is really a total mischief done by the sources and is a subject to book these matter in Consumer Forum.It is to kindly inform you that I am publishing this news in .
http://www.complaintsboard.com/publicly for uncovering a tell of mental torture with a airtel lifetime prepaid customer.-AmarNath Prasad.

Bharati Airtel Limited — Without delivering bill in time Outgoing service Stopped

Dear Sir
My cell no is [protected] at Hyderabad Sim iuused By Airtel as Post Paid Service.
The bill is payable by my employer FMC India Pvt ltd, Patancheru AP
Without receive a bill how company can pay the amount onthe basis of SMS amount.
Here the Airtel service providers without bothering to deliver the bill to my company
They have directly stopped outging service from this Cell no.
I hope this kind of act should be punishable offence.

Thanks

Basudev paul
FMC India Pvt.ltd
Patancheru, Andhra Pradesh

Airtel — Stop Outgoing

Dear sir,
i'm Rupesh, i got 2 postpaid card from Airtel before 5 days but still the date the outgoing facillty is not starting and i also give all reqire documents to Airtel shop at Gandhinagar, Gujarat.
My mobile no is [protected].
i request you to solve it urgent.
thanks.

Bharati Airtel Limited — Wrong Billing False Commitment

Dear Sir,

This is regarding my email and communication dated 11/02/2011, I have stated my concern about my wrong billing for landline number[protected], and received call from your side person named Mr. Rakesh Kumar stating that he will solve this issue. Within 2 days i received a acall back from his end stating that i will receive a SMS stating the discounted amount i have to pay and they also told me to change me the bill plan to 649/- unlimited. Since then i have not received any SMS but received abusing calls from AIRTEL customer care asking for complete amount which have been charged wrongly. There after i tried to Write [protected]@airtel.in but in vain. No reply no responce.

Recenlt 2-3 days back i received a SMS stating a amount of 1183/- for my landline bill. I made that payment via Mcheck. Next day i received another SMS stating 1226/- and i do the payment for the same and my connection got disconneted. Day before yesterday i received a SMS demanding 947/- as a bill to be paid. My first question to AIRTEL how many time do we need to pay in a month? And how come a 649/- unlimited plan wothout making any call can give you a bill above 1000/-. As earlier i was having 849/- plan and i use to pay the same amount 1183/-. And also used this 649/- plan back in delhi with no.[protected] and maximum bill used to be every month 700/- + . Not 1000/- bugs. I need complete clarification for this charged amount as i spoke to Customer Care since last 3days. And thoes uneducated bugers dont know how to deal with customers. Every new guy gives some new non sence.

Please look into this matter. As i believe Airetl has good name and customer satiesfaction background but due some non responsive and responsible employee loosing their fame. If this problem doesnot get solve i would request you to please close this account as soon as possible to help me go for another connection as i need it very urgent.

Bharti Airtel Limited — no line connection

Dear Sir/ Madam,
Our Phone no.[protected], is dead near about two months, Plz solve our problem ,
This is used at address
K 9/44, DLF Phase II
Gurgaon -122002


For further information contact at:-
kuldeep [protected]
[protected]

Bharati Airtel Limited — Wrong allotment of numbers by Airtel

Dear Sir

We had registered for the five new connection at Rohini Sector -7, Branch Of Bharati Airtel Limited. We asked for the available best number as we want for the commercial purpose.
The list of number was provided to us among which we choose 41418000 for which they also asked the amount of Rs. 5000 as the number is VIP and consist of triple zeros, we even agreed for the terms and made the payment. However the cheque was returned later.

We also wanted four more numbers in series so we choose 41419753/54/55/56, for which separate payment of Rs. 2500 was done.
All the payment was done on[protected] and we were promised that the connection will be activated within one week but till 24th nothing was done.
On 26th wiring for was done and, on 27th people came for starting the line. On asking the numbers they are being activating, we were informed for the numbers 41425830/31/32/34 which we didnt approved.

Now when we asked for the numbers that we booked earlier, we were being told by that the numbers are not available specially 41418000 for which we were insisting from the earliest as it is being already allotted to someone else. And to install the other numbers it will take one more week.

We even started using the numbers for printing and distribution at various places being satisfied that the numbers will be started within one week as we made the payment.

Now this is to bring to your notice that kindly provide us the numbers that we booked at the earliest as we made payments for those numbers only.
I am hereby attaching the copies of the invoice in which all the detailed information regarding the numbers to allotted is mentioned.

We being a loyal and valuable customer who has 10 hunting lines, 3 broad band connections, and 4 hunting lines at Dwarka and Rohini are being given this kind of treatment.


The company all of sudden have behaved so irresponsible.

Kindly pursue this matter on an urgent basis and resolve my problem.


Regards
Chitra Shokeen
[protected]

Namaste (pkchan),

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (pkchan),

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — faulty service

Dear sir,
I am user of your Airtel network. My name is Prahalad and my number is: [protected].

From April 6th messages from my number was not going thus i registered a compliant at your customer care and my complaint number is[protected]. My reference number of making call is [protected].

From past 60 hours I am not able to send messages and only my number is having the problem where as other customers are able to message.

I am not even able to call customer care people. If i call 198 it says call 121 and there is a message saying send a message to 121 as AIRTEL.

I even tried calling nodal officer but it says today is a government holiday and nodal officer is unavailable.I have written to the appellate and even nodal officer but no use. There is no response from there side.
They simply call up and say something finally say will call in a while but no response no action has been taken.

Therefore i request you to look into the matter and correct my problem.

yours faithfully

Namaste Mr. Khurana,

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Savalagi,

We have made a note of your contact details, Our team will contact you soon to gather the more information's to resolve your concern.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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This is the worst scenario...how does a very reputed company recruit such people as executives. They should train those people in all aspects and give information to them regarding each and every thing present.

Is it true???...thanks for info. venkat. Am plan to take a connection from AIRTEL, but now am change my decision...hmmm

Its very bad, as multi national company doing such type of silly things leads waste of time and reduces trust on AIRTEL.

Thanks for info. . I'm planning to take a connection from AIRTEL, but now i'll change the decision...

Ya I am also face this problem venkat know i am using Beam cable, in hyderabad beam servies is very good then you people choose Beam cable is beter

Yes i agree with you Mr. Venkat, the Airtel people should consider such things, but they fail in doing so...

I really can't believe airtel doesn't consider such things...its a very huge company and it has to take care of all the small things to maintain its reputation. I thought i was the only victim...Airtel please take care of these things

This is the worst one i have ever seen. Airtel is a very huge company and it always show's off by saying it has almost 90% coverage in INDIA, but its not even covering the whole Hyderabad...i also got the same problem...

Hello everyone,
I am from Bangalore and i too faced a problem like this, when it comes to taking the money they come like pizza delivery boys, and while returning they are behaving like government employees. AIRTEL please take care and make broadband available to all or train your people where it not present.

I am also from hyderabad, airtel has done the same thing to me not only in broadband but also in postpaid and prepaid. Even though we don't subscribe to any services money is getting deducted from our account and executives doesn't have the needful information.

it is worst case how can they come and take money without knowing their coverage area making customers fools this not a right thing to do by AIRTEL employees

i am sekhar from hyderabad, a person has come to my home after i inquired about the plan and made me fill the details and took money, documents. now they are saying no coverage at our area...and the person who took money is not responding correctly.

hi am chandu from chennai...i to face the same problem this is very ridiculous

Airtel people matladu..eem ches tu nw...just come and go home...eekda proble uustunw...and u people enjoying...1st resolve our problems..ok..who one give salary to you ...we people only bcz o[censored]s u r on the top level in india, , , , , i[censored] r doing such kind of mistake then how u survive in india...
so please provid good service its better for u>>??op??

Really venkat...it's very ridiculous to do such type of things.

Namaste ( venkatmhs ),

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Chandu,

We regret the inconvenience caused, Please share your concern and contact details, we will be glad to assist you.

Regards,
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Namaste ( venkatmhs ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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sunshine — Some channel not show

My Smart card No [protected]

We can not showing of ZEE TV, Sahar ONE, Sahar Filmy & other basic Plan Chanel.

I Request pl Update my Basic Plan Chanel.

Thanks Regard's

Jitesh Dudhagara
Cont. [protected]

Namaste Mr. Sharma,

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Utsav,

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Utsav,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — About changing Rates

iam a regular customer of this company.past 4 years manage this mob no.They change thier rate without any informations. ie now i use 97 ratecutter card with the scheme of SMS 5 paisa local call 50 paisa aitel call 15 paisa. but some times before they charge SMS 5 paisa local call 49 paisa aitel call 10 paisa. but now they charge SMS 50 paisa local call 50 paisa aitel call 20 paisa. they make as a fool.

Namaste Mr. Kanjaria,

This is to inform you that your concern listed on 13 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kanjaria,

Further to our discussion dated 13 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kanjaria,

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — blocking of number

hello sir, i want to block few contact on my airtel number, can tell me the procedure of blocking the contact no. Thanx in advance

i am tanu sehrawat D/o Mr.dharamvir sehrawat.I have prepaid airtel number which was converted from postpaid to prepaid in the month of october.During conversion of connection i had already submit my documents.but after about 15 to 20 days airtel service has barred my phone calls by giving me resaon that i have not submitted my documents.So,after that i visited again airtel office in BALAJI TELECOM,building no 1,munjal complex ROHTAK.
i told them about my problem and they admitted that this was happened because of some internal problem .but after few hours my service starts again.
Now on 30th November 2009,i faced this problem again with same problem.
please notice my complaint and take some serious action.

thanks

AirTel — blocking a number

Hi,
This is a request to block all incoming calls from the number [protected] to my phone, as the person on the other end has been persistently irritating me with crank calls for over a month.

Looking forward to getting a positive response from you.

Thank you

Romilla
ph no [protected] (Airtel no)

Namaste Mr. Kumar,

We have noted your concern listed on 13 Mar. 2013, We would request you to kindly share your alternate contact number to help us assist you.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

This is to inform you that your concern listed 13 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel - Broadband & Telephone — Permanent Disconnection of Broadband & Landline

Well I was using Airtel's Broadband connection. In August 2008, I decided to get it disconnected as I wasn't using it much, so I got it disconnected. Airtel technicals came down to my home and disconnected it. It seems so smooth till now.. doesn't it!? but there is more...

After disconnection I didn't receive any bill from Airtel for couple of months, but after that out of blue these guys started sending me bills, without me using any of their services.? I registered complaints to their head office in Chandigarh over, but nothing happened. Moreover, I got 100s of calls from some random Airtel representatives, forcing & trying to convince me to carry on relationship with Airtel Services. It carried on till Feb 2009. I would register a complaint that I was receiving bills with no connection installed; these guys would keep on assuring me that they had forwarded my request and necessary actions will soon be taken.

Then in March 2009, again, I received a call from Airtel guy telling me that I have a pending bill to deal with. At that time I had my Fiancé interested in installing Airtel broadband at her place, so I asked this guy to move my connection to her house. This guy checked and assured me that area where my Fiancé was living at was wired and he'll be able to move my connection to new location as soon as possible (or I should say as soon as I pay my previous pending bill, which I wasn't using). He tricked me in paying him 500 some how. Later on I received a call from Airtel Technicals verifying if I wanted to transfer my phone to new location? As soon as I said "yes" I was told the new location is NOT WIRED!!! AARGGHH!!

Couple of days later I get a COURT NOTICE from Airtel, that if I don't pay the bill i would have to face the Consequences..!! WWOOOOO!!! So I went to Airtel's Office personally and descried whole scenario to one of Representatives 'Gagan Kaur Baweja'. Now she tells me it’s their fault and she'll try to waive all my dues off and will inform me about that. NOTHING HAPPENED!. About a week later I went there AGAIN! she tells me that she forgot to inform me, my due bill can't be waived off, but my connection is permanently terminated. So I won't receiving any bill now what so ever. That over-smart girl had PUT A RED FLAG ON MY ACCOUNT instead o[censored]sing the regular process.

I waste enough of my time with these People. I Advise you all to get some sort of proof, If you were in same situation. And keep Track of the referace number u get whenever you call their call-centers about some serious issues.

Moral :
Airtel = Lazy / Lame / Irresponsible / And a Bunch of BIG LIARS. These people just want to make money. LOSERS

Namaste Sunny,

This is to inform you that your concern listed on 13 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sunny,

This is to inform you that your concern listed 13 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sunny,

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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On 23rd April, 2008 I have received cricket update messages from Airtel and Airtel has deduced Rs. 30/- as rent of the same without my request. I have tried many times to contact Airtel Customer Care but not succeeded. At about 8:15 PM I have succeeded to talk to Airtel Customer Care Executive and they told me that i can submit a complaint in 198 toll-free number and they also suggest me to unsubscribe the facility of cricket update. Thereafter I first unsubscribe the cricket update facility and thereafter I call 198. The receiving person told me that their system is not working properly so call them after 1-2 hours or at the next date.

Thereafter I call them in 8:00 AM on 24th April, 2008 and then they call me that they have not received the feedback of the system and I shall call them after 5-6 hours. I call them again at about 7:30 PM. That time they give me a complaint number and told me that they will take action and intimate me within 48 hours.

I call them again at 28th April, 2008 but they have after receiving information regarding deduction of amount cut the call. I have tried continuously. On the 4th attempt I talk the Airtel Customer Care Executive and they assure me that they will refund back my amount on 29th April, 2008.

Again I wait and again they people not complete their promise. When I call them today i.e. 01.05.2008 they said that the deduction of amount is our fault.

The service of Airtel is becoming very bad in the last couple of years. I am ready very upset and we have used 3 prepaid and 2 postpaid connection of Airtel and I have facing the problem in all the connection.

DEAR ALL,

THIS IS AS PER THE TELECON I HAD WITH Ms. RASHMI BHATNAGAR ON 24.06.2008, REGARDING DEDUCTION OF MONEY FROM MOBILE NO. [protected] VERY FREQUENTLY, i.e. Rs. 100/- IN A WEEK FOR NO REASON DOES NOT MAKE ANY SENSE. THE MESSAGE THAT CAME UP FROM MOBILE NO. [protected] TO MOBILE NO. [protected] STATES THAT “I WILL GET IT FROM YOUR FATHER AT 11. BUT WHEN I SHOULD RETURN IT BACK AFTER SEEING IT.” BOTH THE MOBILES BELONG TO Mr. MANI, BUT MOBILE NO. [protected] IS BEING USED BY HIS WIFE. Mr. MANI’S WIFE CLAIMS THAT SHE HAS NOT SENT ANY MESSAGES TO HIM FOR ANY REASON WHATSOEVER. THE SAME MESSAGE WAS REPEATEDLY SENT 16 TIMES FROM MOBILE NO. [protected] TO [protected]. THERE WAS A BALANCE OF Rs. 18/- IN MOBILE NO. [protected], WHICH GOT FULLY DEDUCTED AND AT PRESENT HAS ZERO BALANCE. THESE TYPES OF PRANKS / TRICKS FROM A REPUTED TELECOM COMPANY LIKE AIRTEL IS NOT AT ALL ACCEPTABLE. YOU ARE REQUESTED TO LOOK INTO THIS MATTER AT THE EARLIEST IN ORDER TO AVOID DISCONTINUATION OF SERVICES. PLEASE ACTIVATE DO NOT DISTURB LIST AT THE EARLIEST TO ENABLE SMOOTH HARMONIOUS INTERACTION WITH YOUR ESTEEMED ORGANISATION.
REGARDS
UNNIKRISHNAN
[protected]

Dear sir,


my mob. no. is [protected] and your company dedauct my 32.03 rs Bal. 07082008 for hello tune service and do not activate my requested song old song is renewed three time in 1 day i am compalint your 121 service he was not resolve my Queri . If you will not refund my balance then i will take legle action in consumer form so please resolve my problem otherwise i am sorry you will meet me in consumer form .
so plz take any action fast...



Regards
Pradeep Kumar Kurchaniya
[protected]

my no is 91-[protected] from my prepaid account balance regularly 10 rupees ammount deducting please remove the m.igfun.com i am from AP hyderabad. please remove that offer pls

remove that durty m.igfun.com

my no is 91-[protected] from my prepaid account balance regularly 10 rupees ammount deducting please remove the m.igfun.com i am from bangalore. please remove that offer pls

there has been a constant deduction of money on my number for no reason, subscription of services without my permission and much more

dear sir, please deactivate http://m.igfun.com from my airtel number [protected]. due to this problem u already have deducted RS 80 till date .

please refund my balance...

thanx.

i am a prepaid customer. without subscribing to any service i was deducted charges of rs 30 from my card. i have never subscribed or asked for any of their services.

Am an airtel customer for the past 2-years and i got a pre paid connection. the connection very poor most of the time..either it gets cut off during a call or never gets connected. Yesrday(14/02/09) i wanted to make a missed call to kuwait in the morning. To my surprize before even getting through the call money was deducted.the same happened this morning too. my no [protected]. can i expect some action? the same type of complaint i made previously too without any response

AirTel — deduction of money

Hello sir, my name is ghanshyam rao.My airtel number is [protected].Since last three days i have been charged Rs.1 per day.i receive the mesg that i have been charged for Airtel WAP subscription, u r subscripton is renewed.i kindly request u to deactivte this service becoz i dont want to continue this service infact i had not activated this service and i even dont know that how it has been activated and why i have been charged?kindly do the need ful as u r earliest.

There is a cut of Re.1 daily from my mobile by naming subscription, model of [protected]@re.1.Subscription service on airtel WAP, where i have already stoped the function of airtellive in my mobile.My number as follows [protected]

Airtel Poastpaid connection — Regarding Deduction of Rs.10/-

I have a Postpaid Airtel Connection No.[protected] .An SMS came from 64611010 that Thanks for using DADANET Subscription Services on Airtel live WAP Services.yOU HAVE BEEN CHARGED Rs, 10/-.
WHY STOP THIS DEDUCTION Immediately.

Hi i m a customer of airtel..
i lived in west bengal.
my no is [protected].
the company cheated with me...from 29th april
repeatedly the company deducted my acount balance without any usage.
the customer care service is fake.
i have inform the company through the customer care service.
but there is no result..
it should be take a step against the company.the fraud.the thief airtel

Hi i m a customer of airtel..
i lived in west bengal.
my no is [protected].
the company cheated with me...from 29th april
repeatedly the company deducted my acount balance without any usage.
the customer care service is fake.
i have inform the company through the customer care service.
but there is no result..
it should be take a step against the company.the fraud.the thief airtel

Me from bangalore the very bad and fraud Network is AIRTEL is continuesly deducting my money in the name of text based service i cant understand about that and i called 121 customer service center they r telling we r not responsible for that ! than Y they r sitting in the name of customer service center??????????? pls indians if any body knows about it let me know in the same way blody hoplus airtel network

yes 100%

mobile no [protected] and [protected]
On both mobile no i want bill statement for the last 3 (three) months .
amounts are deducted without any reason immediately after recharge with in one hour amounts are deducted.Please give calls list/

Sir,

This is regarding the nefarious business practice of Airtel Prepaid in
Orissa Circle.

The Operator seems to activate various "Plans" without any information
to the subscriber, and then deduct the amount from the prepaid
balance.

If the customer complains to the Customer care, they say "You have
activated such and such plans hence the amount was deducted", which is
clearly false. Sometimes the deducted amount is credited back, but
most frequently it is not so.

In my case, on 9th June 2009, between 04:57 PM and 8:30 PM four services
were activated on Mobile- [protected] automatically, without my
knowledge or intervention or anything. The services are
1. WORD_PACK
2. JUMAANI_WAP
3. CRICKET SUB PACK
4. SAIBABA_PACK

An amount of Rs 120 was deducted.

When I complained to the customer care, they tried to dodge my
questions, but after a lot of haggling, they finally reverted the
money.

Also, on 2nd July, my WAP services have automatically been "upgraded"
and Rs 10 has been deducted every DAY, again without my knowledge or
intervention. When I noticed the deduction, I asked the customer care.
Again they tried to placate me by saying "You have subscribed to such
and such plans" . Again they have reverted Rs 10 + 70 = 80 (Eight day's charge).

So you may kindly direct the Operator to desist from such nefarious
business practices.

Thanking You

PETERSON BHOI
Mobile- [protected]

regarding airtel fusion down load services
Dear Sir
Please unsubscribe me from above services.It is activated automatically without my permission.
Accordingly money had been deducted from account last month and this month also. So, please take necessary action to solve my problem.If the problem persists I will go for other services.
My no. is [protected]

this is the way to cheat consumers !!!
if we dint ask 4 it then they will continously startdeducting our money
blood#####******

I HAVE NOT ACTIVATED BHAKTITASHAN STILL MY MONEY RS 20/- IS DEDUCTED EVERY TIME

it is best

Airtel — Re1 daily deduction

My name is Zulfiqar Beg & my cell no is [protected].
In this no a msg came that "You've been renewed for subsription on airtel wap.You've been charged Re 1. "
This msg is come daily from 6461101 my balance is deducted daily by RE 1.
Plz unsubscribe it.

sir,
please unsubscribe 'textbasedservices' on my mobile [protected] ,which charges 10 Rs. per day on my airtel sim

Airtel Postpaid Connection — Request for unsubscription from 'textbase services' - Stoppage of deduction of subscription.

Please unsubscribe 'textbasedservices' on my mobile [protected] ,which charges Rs.20/- fortnightly on my airtel sim.

plz unsubscribe airtel gclub by my mobile no [protected] because i dont need it.it has been charging rs5 per day.

sir,
please unsubscribe 'textbasedservices' on my mobile [protected], which charges 10 Rs. per day on my airtel sim

Bharti Airtel — Illegal deduction of amount through SMS service which I never gave permission for

Hi,
I am owner of prepaid mobile no [protected]. On oct, 2,2000 AL Entertainment deducted a sum of Rs15
from my account. According to the sms I was charged for a service that they provide. I had never
given consent for this service. On talking to customer care on 3 oct they reverted the sum back to my account.
But on the same day I received another sms from AL Entertainment about deducting Rs10 for health service.
Needles to say I had never given permission for this. Now I am unable to reach customer care either.
Please look into this.
regards Kishore

Sir
two months before i requested to stop sai baba subscribtion,since then i never use the internet but occasionally money is deducted from my prepaid airtel connection.

Thanks
[protected]

some amount is be cutiing from our acount unknowlingly,
[protected]

i m ragni and my cell no.[protected]. Even today some money deducted from my balance without informing me for what it is deducted. many times i request to switchoff my account from friendz chat but still it is show subscribed from 3th oct'09. plz help me to unsubscribed from that service and return back my money to my account.

sir i am looking for a hello tune of movie de dhana dhan but air tel people are dedect my money without sending proper song

AirTel — request for unsubscription of gclub

please remove gclub from my mobile no.[protected] as it cuts 20 rs weekly and i dont have used it even once.please it will be a favour that you remove gclub from my mobile as soon as possible

Airtel — Money deducted through ads

I'm receiving some ads on my cellphone through airtel. Those ads. are about some good for nothing schemes (like love messages ,jokes sms etc) @ 10 / day or something .And worst part is that I'm getting subscribed to those schemes automatically and money is being deducted from my balance.This happened to me several times .I called customer care and informed to them about this but no action has been taken.

Airtel mobile connection — Dedeuction of money without authorisation.

Recently I had taken an Airtel mobile connection. Thereafter I made a recharge of Rs.49 to facilitate 1p/second faciliity. Then I charged for an amount of Rs.50. Immediately after recharging, I got a message regarding "daily dhamaka" game. The moment I opened the message, another message came saying that my name has been included for the game and started deducting Rs.5 per day. I took up the matter with Airtel by e-mail knowing clearly well that sending SMS will only add to the charges. Actually I have not sent any SMS accepting the terms of the game nor did I play any game. The concerned people washed their hand saying that the daily Dhamaka is controlled by another body. Actually I recharged for using the phone and paid the amount to the Airtell and not for playing game. Inspite of that the wrongly debited amount has not beden credited to my acccount. This is quite unethical.

Airtel — Network problem & MONEY DEDUCTED

Network problem & money deducted from my a/c without any use.
Dear Sir/Madam,

To,

Bharti Airtel CEO.


Still is disconnecting & fluctuating my network while incoming calls attaining i have talk to mr Manoj so please do needful & givre my money 20 rs in a/c [protected] & Rs.90 in [protected] whichi is deducting without any reason i have not call not sms anything on 8th so please give me return back urgently & i m facing problem in [protected] still last 4-5 months of network please do needful or give me ur ceo email id or branchmanager id i will complaint directly.

I am get tired to all times i am complainting for my network problem you are not respondind properly & from your customer care services so please provide me your CEO contacts no & emaild id & name.

I am charging for calling customer care also 121 it is toll free then also i m charging me .50ps 3mins please give me refund rs 20 i have deducted on 8th febraury still you are not responding i will complaint to your h.o & your CEO.

Any kind of problem is there you not resoponding or calling & solving my problem i am stupid or wht? complainting again an again many times still you are no solving my problem.

Other wise i have to take a serious action for your services & i am not receiving incoming call because of network problem while calling me it showing to opp person that the destination you have calling is not available or it out of coverage any reason it showing so please do it needful & urgently reply me.


Please give me & call me .


Regards,

Piyush Parmar

Bhayander

IM USING ARITEL PREPAID NO [protected].IN PAST FEW MONTHS THE SERVICE PROVIDER OFTEN DEDUCTS 5/- TO 10/- RS EVERY NOW AND THEN.AFTER MY REPEATED COMPLAINTS TO CUSTOMER CARE THEY THAT I HAVE USED THEIR SERVICES AT THAT PERIOD OF TIME WHEN I HAVENT USED THEM AT ALL.THEY GAVE A FALSE EXCUSE THAT I HAVE SENT A ISD MSG TO AUSTRIA WHICH IS SO UNTRUE.BECAUSE IN MY CELL ISD FACILITY IS NOT ACTIVATED AT LL.THEY HAVE BEEN FOOLING INNOCENT CUSTOMERS AND MAIKING MONEY IN RETURN.

SO KINDLY LOOK INTO THE MATTER.AND TAKE SUITABLE ACTIONS SO THAT OTHER CUSTOMERS ARE NOT CHEATED IN THIS WAY.

Airtel — amount deducted without using facility

Mobile No. [protected] was deducted abrupt amounts from my balance on 26.04.10 , loading or calls are not known to me. When I have been inquired to Airtel customer care , Jodhpur then I knew that Rs. 99 charged for loading the Game Club but I was not use such type of services in my mobile. It is just like fraud with customer. I have been cheated about Rs 99/ through one way . I want to stop such services viz Game Club and a already have been requested to airtel customer care, Jodhpur and reference no.[protected] on dated 28 April 2010.
Hope you will be care the your customer and provide honesty & transparent services to the customers.

Dr. Bilas Singh

Dear Team,

Kindly notet that Airtel ( Prepaid ) keep on deducting my money from mobile a/c without any reason. I used to call contact center several time to get clarification. Nowadays, I am not getting any response from contact center. Especially call back, proper clarification. Also I am insulted and agents keep on cutting my calls. I used to call this center after my job ( almost mid night ).
Anyone, please advise meHow can I get justice? How can I get my hardearned money back? how can I stop this " day-robery "

with regards
Muhammed

hello.My name name is Naveen and iam From udupi district karnataka India.I use AIRTEL prepaid connection and phone number is [protected].On 25.08.2010 Airtel has deducted my money from my balance without reason and when i called customer care they told i have pressed some number for some service so they have deducted it WHICH is a Lie.later on when i called customer care they told they wil refund me the amount and i have the proof of that(recorded tape) the next time i called the customer care they transferred the cal to the manager who spoke to me very rudely refusing to refund the amount(on 28.08.2010 at 12.04am).strict action must be taken against this manager and the staff who told me who wil refund the amount.hopefully u wil refund my amount because every single rupee is valuable because i have earned it sir.thanking you and hope i get a quick response.U can mail me on [protected]@yahoo.com.waiting for your response.

AirTel — providing needles services

SIRS,
I am using airtel sim for my cellphone.They PROVIDED ALERT SERVICES AND SUBSCRIPTION SERVICES WHEN I DID NOT REQUEST THEM TO PROVIDE THOSE SERVICES.THEY CHARGED FOR THOSE SERVICES ACCORDING TO THEIR WISHES.I REQUESTED . MANY TIMES TO STOP THE SERVICES. BUT I GOT THE REPLY (SENDING FAILED OR WE ARE NOT ABLE TO PROCESS YOUR REQUEST) WHAT SHOULD I DO?
WITH REGARDS,
R.LOGANATHAN

sir,
please unsubscribe 'Bloomberg service from Aritel. My mobile +[protected], which charge 3 Rs. par day on my airtel sim

In the name of downloading company is deducting money from my balance.
I have made complaint to company 3 times on 26.10.2010,1.11.2010 and 10.11.2010 by email
even today amount deducted from my balance.
K.K.Tolani,
Mob-[protected]

Sir
I am a user of airtel .I am using Internet through mobile office Through 98 plan.
my internet balance is 1900rs but during surfing deduction of rs 30.00 from my main account. I was call to customer care, but still there is no perticular answer to me. I call to mr. Swapan and he miss behabe me.

unsubscribe
I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]
Thanks
Mohit Sharma

unsubscribe
I want to unsubscribe gamesclub in my phone. i dont know how it downloaded in my phone.
Pls take immediate action.
My mobile number is [protected]
Thanks
Mohit Sharma

Dear Sir.
I m using airtel connection no:- [protected] since last 2 years, but i never faced problem as faced today. you have deducted my Rs.10 and activated LOGO/PICTURE SMS and as per my memory a have never activated services like this, and you may check that is there any request forwarded from my side to activate service like this,

So i request you to deactivate my anctivated service and refund my amount as soon as possible.

i'm too facing the same problem

AirTel — deduction of re 1/day

i'm using airtel connection no. [protected] from long time. since last 2 months or so, daily re1 is being deducted from my balance. i've not subscribed for any such service. this is confirmed by airtel customer service via phone call dated jan 30'2011 at 6:49pm.
i want immediate rectification by discontinuing the deduction of re1/day failing which i'll be compelled to take necessary legal action.

Hello
My self Rajeshkumar Jain holding of Mobile No. [protected] of Air Tel from last 2-3 yrs. I have no problem in past but from 2-3 months i have many problem from my mobile service provider. I check my balance daily & saw that every day my balance is deduct without any reason. I call the customer care where they can charge me @ 50 paisa for 3 minutes but they only dedcuted money but not responding. When we again call the customer care they will transfer from one side to another side executive & we always say to the problems again & agains to each customer care executive its means we have many times to tell the customer care ?Even though trf to trf they always tell me that there systerm is not show for today records but they not show me the previous records for why my balance is reducing daily. So please do needful against my complent otherwise i think i trf my mobile services provider.
Thanks
Yours
Rajeshkumar Jain
[protected]

Airtel — Customer Care cutting the call continuously

Hi,
this is Sandip and I unfortunately took Airtel Dish TV connection (Customer ID [protected]) .
I recharged yesterday but nothing works, for every Channel it shows 'You have not subscribed for this channel. I am trying to see Start Sports, Neo Sports/Cricket, Ten Sports but nothing works.

I called up customer care more than 5 times, and everytime they cut my call. First of all it takes me almost two minutes by the time I get to Customer care executive and when the call connects they disconnect.
I sent SMS, ' HELP' to 54325 but nobody called me up till now.

I am totally pissed, if Airtel cannot provide the service a before better quit.

AirTel — deduction of money

hello,

My Name is S.S.Shukla working in Indian Air Force Maharajpura.My
no. is [protected].My complain is on unnecessary deduction on Rs 99 in
the month of No. when i taught to customer care they said that you have
downloaded java game. Still today i have suffered loss of total Rs.300
for value added services. further this continues we will compile to take
this issue to the consumer court. Also compile to surrender Sim of
air-tel because of horrible services. Secondly, the Sim is not
Transferred and the documents submitted thrice to your Air-tel office till
now To Mr.S.S.Shukla.

my money is deducting regularly and and if i contact customer care they are telling i am cutting. if i will be not refunded my rs35 i will complain in consumer court.

AIRTEL IS THE COMPANY WHO IS DEDUCTING RS 1 DAILY & SOME TIME MORE WITHOUT THE CONCENT OF THE INNOCENT CUSTOMERS OF PUNJAB . SO I AM MANJEET SINGH REQUESTING MR. SUNIL BHARTI MITTAL PLEASE PLEASE PLEASE EARN MONEY WITH HONESTY.

DEAR SIR

my mobile no. is [protected]. My Rs.60 balance is automatically deducted from sim.I got message daily from airtel that airtel live arti cannot be continue due to low balance ,but i didnot activated this arti live.but customer care centre person said arti live is not activated on your sim. so plz return my return...

Dear Mr. Rakesh Ranga,
thanks for contacting me until you will not change companies strategy for deduction of money you will not remain in the market for a longer period, you can earn money but you lost faith and one day everything will be finished.
For your kind information i am going to shift my airtel no MNP.
Thanks,
Wish you a great future.

My Airtel prepaid Mobile number is [protected]

This the mail i sent to Airtel and they havent the decency to call back or register the complaint.
i had also found out yesterday that i had apparently activated the song download when i did not activate any of these services on my phone. I request Airtel to refund me my money they deducted and provide me the details of deduction i would like to disconnect my prepaid telephone service from airtel since this is the second time they have done this. This is outright cheating. Why are they deducting money without informing the customer- i think this is a cheat company
Dear sir,
I have just been deducted more than 150 rupees from my balance- please give me an explanation or a log file as to why this has been done.
I do not use internet on my iPhone- Please reply soon or I will complain in the consumer court as to why this has been done. Why are you deducting money from my account when I don’t use the internet.
Please explain
Regards
Bernard Fernandez
And this is the eail i had sent earlier
------ Forwarded Message
From: Bernard Fernandez <bernard.[protected]@gmail.com>
Date: Sun, 08 Aug 2010 09:43:51 +0530
To: <[protected]@airtelindia.com>
Conversation: MY MOBILE NUMBER [protected]-STOP YOUR NONSENSE OF CHEATING CUSTOMERS- DON¹T DEDUCT MY BALANCE
Subject: Re: MY MOBILE NUMBER [protected]-STOP YOUR NONSENSE OF CHEATING CUSTOMERS- DON¹T DEDUCT MY BALANCE

Hi Prakash,
I regret to inform you that I do not use any internet on my phone and neither do I have GPRS.
Tell me one thing- how come the balance gets deducted only at night and that too every other day- I don’t think that I browse the net in my sleep. In the first place I had never activated the GPRS service- and my phone doesn’t have GPRS.
Please don’t play games with me
You people have been deducting money on regular intervals- please stop that or I will take up the matter seriously.
Stealing 30p to Re1.50/Rs2 from all customers is a very large amount.

Regards
Bernard Fernandez

On 8/7/10 9:05 PM, "[protected]@airtelindia.com" <[protected]@airtelindia.com> wrote:


Dear Bernard Fernandez,

Thank you for writing to Airtel.

With reference to your e-mail dated 07/08/2010, you have expressed concern regarding balance deduction for your Airtel mobile number [protected].

We regret the inconvenience caused in this regard.

We would like to confirm you that we have checked your account details in our system and found that the charges deducted for call usage and Mobile office browsing charges as per our records.

Hence, we would like to inform you that there was no wrong deduction made to your account.

We would like to inform you that the Mobile Office browsing charge for every 50KB you will charged 30 paise.

Hence, we would like to inform you that there was no wrong deduction made to your account.

We request you to dial star*567# (Toll free) from your Airtel number to deactivate GPRS (mobile office) service. The service will be deactivated within 2 hours. After deactivation you will get a confirmation message.

National Do Not Call registry :

we would like to confirm that the DNDC service has been activated and all your promotional communications would stopped after 45-days from when you register on NDNC. The promotional communication stop date for your number is 21/09/2010. And your unique NDNC registration number is W[protected].

We would like to inform that you could register your number under National Do Not Call registry, which is a TRAI initiative that aims at controlling unwanted promotional calls and messages to customers.

We would like to inform that the promotional communications would be stopped on your number, including the offer related communications from Airtel.

We would like to inform you that all your promotional communications would stopped after 45-days from when you register on NDNC. You could also register the same on our website www.airtel.in <http://www.airtel.in/> .

For further assistance, mail us at [protected]@airtelindia.com.

Your response will help us to enhance your experience with Airtel. Please click on the link below and provide us your valuable feedback on this interaction.

We thank you and value your association with Airtel.


Prakash V
Customer Care
Bharti Airtel Limited

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[protected]Original Message[protected]
From: bernard.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 07/08/2010 17:12:37
Subject: My mobile number-Stop your nonsense of cheating customers- don¹t deduct my balance

Dear Sir/Madam
I have a prepaid service with airtel and my number is [protected], every day or
every alternate day i am being deducted .30paise up to Rs 2.00 either in the
form of SMS/Call charges without making any calls or sending any SMS. This
usually occurs at night. And please don¿t deduct my balance. This has been
going on for quite some time- do something or pay the price.
Apart from that don¿t waste people's time calling with your useless or stupid
adverts.
Please don¿t call me with useless advert calls
Please don¿t cheat other wise I have to take the matter to higher authorities

Regards
Bernard Fernandez

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