Airtel Complaints & Reviews

I have enable Do Not disturb 2 weeks ago but still I'm getting Promotional Messages. Here is my number [protected]

The Customer service At Airtel is patheetic and is unable to get someone to fix my DSL service Since 4the March. Every time i call i get a new person and after explaining all he will give some time, theat does not work. Then theey will transfer thee call to floor leader or escalation manager or some senior on thee floor. This has been a daily routine for me to call and talk to some one and wait for thee time given assuming theat thee line would be up. This is going on for past 5 days (including today). The worst part withe NODEL desk is after giving all thee details like land line number , SR reference number and thee IVR says please wait while we transfer thee call thee call get disconnected.

I have been cheated and given false promise from 4 days. I was told every otheer day theat i would get thee Internet service up and fIEld engineers are working. I was also given fIEld engineers number (Parameswaran - [protected], [protected] - Sridhar). I called theis technician and explained my issue, he said he will check and call back. He neitheer called me back and never picked my call in spite of trying him 100 times. I have been talking , Shilpa, Priyanka, Ram Kumar, Jayanthe, Vibin and many otheer people since 4 days. I need thee Internet up and running ASAP.

The sridhars number not even rings when attempted to speak while Vibin was theere withe me on call. Vibin does not have words and said he would call me back by 1130 AM today IE 8the March 2013.

Can someone at Consumer Forum help me getting thee issue sorted out withe satisfaction. I am loosing thee trust and reputation at work due to non availability online and is leading to many problems at my work place as I am supposed to support Even from home. Please can someone do sometheing for me.

My Land line number is [protected].

There is no proper response from any officer at Airtel after speaking to the escalation/ retention/ floor managers. The worst part is the Nodel Desk ([protected] reference number :[protected], after keying all the details like the land line number, SR number and it says please wait until we connect and disconnects the line. Would include my CDR if required for proof.

I have been chasing the support since 4th of March and until today there is no one called me and no one assured / fixed the service for me. I would like to know how long this kind of service is provided in India. I have been on call every day for at least 1 hours and the officer would give a time that it would be fixed and i will call the customer service again. This is happening from 4th March. Can I seek some help / assistance from at least consumer forum to raise the customer satisfaction.

I have been cheated and given false promise from 4 days. I was told every other day that i would get the Internet service up and field engineers are working. I was also given field engineers number (Parameswaran - [protected]). I called this technician and explained my issue, he said he will check and call back. He neither called me back and never picked my call in spite of trying him 100 times. I have been talking , Shilpa, Priyanka, Ram Kumar, Jayanth, Vibin and many other people since 4 days. I need the Internet up and running ASAP.

Today also i was given some numbers [protected] - Sridhar even this did not ring and officer Vibin was left with no words after the response of the call to sridhar. Is it possible to get the service resumed by 1200 noon today. I am loosing lot of time and money as I work from home and would loose the trust and reputation in my job, due to the non availability.

Could someone help me getting this fixed ASAP. My Landline number is [protected]. I was assuming that Reliance is the worst service provider and Airtel seems to join Reliance for the WORST customer service and responce for issues.

Dear Sir,

Namaskar!!

today when i recharge my no. [protected] through the online recharge . it shows that recharge is not successful . but my Rs 200/- balance is less or debit from my account. but till i have not get balance . i have send details
7/03/2013 20:06:05 07/03/2013 18144 NET TXN: BILLDESK MYBK[protected] 200.00 0.0

recharge status which are shown on your airtel website when i recharging my account..

transaction message : Dear Customer, the transaction for online recharge of your airtel mobile could not be processed. Try online recharge using another bank account or another mode of payment.
Please check your bank account before initiating another transaction.
transaction id : 934172
recharge amount (Rs.) : 200.00
mobile no. : [protected]


so please help me.

Rs.30/= was recovered from the credit available on my mobile [protected] on[protected] towards Manoranjan Pack,without my knowledge & request...
The service was never used by me.
On my request the service was promptly withdrawn.But the request for refund of the amount was not complied with,
Rs.30/= may be recredited to my Mobile No.[protected] at the earliest.

Dear sir
i paid to airtel last one year late fees and missed call facility are also poor ..........
now i want to discount from airtel.............
name mangal aggarwal
mobile no. [protected]
add. 366 prem nagar gurgaon

please send my incoming and outgoing missed calls list from date[protected] to[protected] my mobile no was [protected]

I got newly a new 3G donggle from Airtel with plan Rs 999 per month.
The connection is damnnn slow in my area Bellandur ( Outer ring road ) although it is 3G connection with high speed connection of 7 mbps.
Hardly I am able to connect to my company network using that connection.


On the top of that I am trying to pay the bill using their website airtel.in. I clicked the on Register in my accounts. the link is not working.
Then I tried Easy bill payment ..That also is not working..I don't understand why they have created a website itself.

Thanks & Regards,
Gincy Anto.

Hi,

I want to knw my PF Status whether there is bal in my pf account or no .....plz revert asap.
I quit the company in 2009 dec.after that i have not seen my balance pf amt

I tried checking in net but its not workingout .HR/GGN/10693/024451Â


Thanks & Regards
vidya

I have a complaint regarding the excess bill amount provided generated due to the wrong bill plan provided, despite of me requesting the bill plan of my choice as guided by the customer executive, and also after filing in several complaints still the problem hasn't being resolved but i do get calls again and again regarding my bill payment and every time i have to explain them that the problem i faced. plz help me out with this asap.

sir,
Sub: set top box problem and corresponding signal problem
Ref No: airtel digitaltv card no: [protected].

we have been not getting connections for the past two days. i kindly request u to do needy in this case by sending your agent for service in this regard by contacting me to my mobile no:[protected].....waiting for your reply to the mail address n.[protected]@gmail.com....

Thanking you

Airtel company Not sending detail bill of my Mobile- No- [protected] and due to this problem i am unable to know my call details

i wanted to know the address and owner name of a mobile phone owner in delhi of an airtel gsm owner...is that possible....please confirm at my email :
[protected]@rediffmai;.com...

I am writing to let you know how much I appreciate the outstanding customer service that your Airtel staff provided.Your staff was very attentive and helpful. The employees I interacted with, were very knowledgeable about your Airtel Services .Because of their efforts my Airtel Prepaid account got credited back with debited amount.
You have put together a great team that makes customers feel respected and valued.

I look forward to working with your team again in the future.

Regards,

I purchased a nokia lumia 710 handset on january 2013 last week and my airtel 3G data 2GB/per month for 4 months has been activated on 7 feb 2013 but after one month that is on 6 march 2013 the offer for 1 month finished and auto activation for next month did not activated.
I contacted Airtel customer care and executive replyed me that the offer is only for one month and not for 4 months and they disconnected my call, again i tried to contact them the executive took my call and didnt speak anything to me and was speaking to someone near to that lady and after sometime executive disconnected my call. I again tried but i was not able to connect to the customer care executive.

my airtel number is [protected] and my nokia lumia 710 EMI number is [protected].

1. did my offer get activated?
2. why this airtel customer care executive took my call and speaked to someone and disconnected my call?
3. why i can't contact airtel customer care executive again?

Please help me in this situation.

I have recharged my Prepaid Airtel Number [protected] with Rs.70, but around 11:30 they have debited Rs.75 against Airtel Value pack for which i have not requested. When i spoke to customer service they were rude and denying that they have not activated this Airtel Value pack.
This is not the firs time that Airtel is deducting the amount from my Airtel Prepaid without my knowledge. This has has happen in past.
However customer service executive are not trained how to support customers when they have not requested for any Airtel Value Pack.
I would request to kindly stop these kind o[censored]nnecessary charges and stop the services and credit back my 75 rupees.

My number is [protected]. Since i bought the number 3 months ago, i receive spam calls daily even though have activated dnd. I complaint before too but no action was taken. Airtel is clearly violating trai regulations a. I want this problem solved asap. Otherwise i will complain to trai.

I have been using IPTV, Broadband & Landline package of airtel since 2009 and after 2 years I started having issues with my connection waiting signal and continuous disconnection of internet. After several complaints issue gets resolved but just for few days. As per engineers this issue will remain as Airtel knows that there is a problem in main line. If this issue remains I’m not going to pay for these services until either I get my money back which is Rs 3000 or compensation as my daily activities on internet getting suffered due to which I’m feeling stressed. I want a serious action to be taken and I request all sufferers of Airtel IPTV to come forward and claim your money back with compensation of all this Hassel.

Thanks
Mr Devender Khurana
[protected]
[protected]

Hi, i had booked for a new connection online on the 27th Feb and also received a confirmation email on the same. Its the 6th of March and have not received any call or update on the application status.I tried calling the customer care @[protected] but they were of no help as they could not trace the CAF no. I also raised a complaint via the website with a dummy landline no. (as it was a mandatory field) - reference no. is LB[protected] and no response as well.

This is my first experience with Airtel and has been the worst ever. Its really frustrating when you dont get any response. If i being a new customer have to face this ordeal not sure what existing customer have to go through?

CAF No - ONBANGA00292668
Transaction ID[protected]
Transaction Date & Time [protected]:33:52.651869

Regards,
Attula Moahan

dear sir,
i have lost my phone at 9'o clock in the month feb. on date 1st. now i found it from one of my friends.but from last few days i got so many wrong calls and maissed calls on my number.so i want to know all about these wrong calls and missed calls.so please sir send me these details of all incoming or outgoing calls between 1feb to 4 march on my email [protected]@gmail.com
my number is [protected].
i will be very thankful to you for this.
your sincerly
amandeep kaur