Airtel Complaints & Reviews

I have requested for a new broadband connection on Feb 9, 2013 via airtel.in website. A person named Suthagar from airtel called up on the request and visited the house after 5 days on Feb 14, 2013 and took Rs.500/- as advance for installation. He promised us to finish the installation by Feb 16th. It has been more than 5 days since the promised date, but we have not seen any progress with the request. When called him, he kept promising, the connection would be available the next day failing which he would return the money back to us. But, till today nobody has visited the house to setup the connection nor responding properly over phone as well. This is really painful to go behind them everyday for no action.
Ironically, we received a msg today saying, "The connection has been setup along with user details", which is ridiculous.

I would like to take necessary actions immediately on the concerned person and the team who is responsible for this and am expecting immediate refund of my money.

Thanks in advance,
Swaminathan Vetri

Dear Sir/Madam,

I made a request to re-nstall my mobile no [protected] on dated
[protected] and submitted all documents as required from me at airtel
relationship center and give me a sim card that my number will be
activated in 7 days but it takes so long time. After that they send me
a massage on the date[protected] that my address is not get verified
by them and therefore i was advised to submitt the application for
re-installation once again. I follow the same procedure once again and
submit a new application on[protected] and this time airtel executive
come to my home on dated[protected] without informing me and that time
i was at office so that executive meet the land lord there. Same day i
called at airtel relationship center to know the status of my mobile
no ([protected]) and then the executive said to me that i was not
present at that time at home so my mobile no ([protected]) can not be
active on that basis and then i take appointment for the dated
[protected] at 12.00pm and had taken leave from my work and waiting for
the executive but the executive not come to home. i tried many time
the airtel executive no ([protected]) and [protected]) but no one pick
up my phone. i am following the same from[protected] but till now it
is not yet resolved. Past history of my same mobile no ([protected]) is
very clear and all fine and still i am facing this problem for so
long.

i request you to please look into this matter and get this resolved as
soon as possible because i was using this number for more then 4 years
and i block this no due to my visit to indonesia and also inform that
i will need this no after around 3 months later.i need this no because
all my contacts have this number to contact to me and without this
number([protected]) it will be a big difficulty for me.

i am looking forward to your response in this matter.

Thanks & regards,

Satendra Ttagi
[protected]

Sir, i purchased 1 airtel postpaid sim card[protected] & IMSI no- [protected] h-2 card) air tel customer relationship form individual/company reimbursed :-serial no dlpa 428547, my driving licence xerox copy and local rashancard & 10th mar cit as document... Boy air tel field both sim card will activate with in 2-3 days,but after 3 days only no. Is still not activated even more than 5 days.. When i called that boy he always given new excuses... Please this is my humble request as soon as possible please activate my Sim card.... Air tel my number:- (mo.[protected]) air tel provider name :- vi ten is contact no:[protected] sir my contek number [protected] my name Manish Kumar Hooda

its my second complain against airtel here but my problem not resolved properly after my 1st complain i got a call from [protected] they just do a formality and credit my no with rs 27 but my roaming free pack is not activated yet and my balance is deducded for roaming . i am airtel prepaid user my no is [protected] i recharged my no by 177 on 29 nov 2012 and get 180 days free roaming all over india but after 26 jan 2013 my balance is detectd continuously for roaming i complaint thrice in airtel care but they are not solving it. complain no given by airtel are Cbnra[protected] CWRCH[protected]
CWRCH[protected]
plz help me get my unnecessarily deduction charges back and compensation.
Bharat Arora
contact no : [protected]
[protected]

I have applied for mobile number portability for my existing airtel number. i am not satisfied with its services at all. Its been more than 20 days since my application and till date they not realised my number and have stopped all customer care services at my number particularly. as a consequence of which, Idea cannot allot me its number; i want to switch network to Idea. i am finding myself helpless and my bills are running in thousands. I want a proper response from the Company or Court of Law shall be the only option available at my end. Kindly help at the earliest.

I made an online recharge on my Airtel 3G connection no. [protected] on 17/02/2013 using net-banking (ICICI Bank). Although my account was debited with an amount of Rs. 759, but recharge was unsuccessful.

I later recharged the number through a vendor with the same amount on 18/02/2013. This time the recharge was successful. Can I please get a refund for my earlier (unconsummated) transaction? The transaction details are mentioned as follows on my bank statement:
BIL/[protected]/0107/[protected]/[protected]

Look forward to a resolution!
Thanks
Snigdha

dear sir/madam
i am the airtel money customer. I had recharges my number for Rs.755 on 9th feb.@ 11.57am. For 3G. Money was debited from my account but recharge was unsuccesful and i got a sms that my debited money ll be credited back within next 3 days, which has not yet been done. While contacting cust services couldnt satisfy me but had lodged a complaint. these people have been contacting me but all in vain. it has been a two weeks time by now.
I request u sir to look into the matter.

Lateef Mir
[protected]
txn Id::60626630:
complaint no: 6907046:
amount debited: 755. On date 09 feb.
complaint has been registered vide reference number CONRC[protected]

Respected Sir/Madam,

I was using Airtel Broadband Service till November 2012. In November, the Airtel broadband service was unavailable (5th November 2012 -

18th November 2012) due to some technical reasons as told to me by Airtel support executives.

The service was restored on 18th November's night and worked for couple of days. On 24th November 2012, I got an SMS regarding Airtel

fixedline & broadband service outage. Till, 26th November the service wasn't restored.

I had written about the unavailability of the service to their support executives, Appellate, and Nodal officers.

On 26th November 2012 I requested (email) them to deactivate the broadband service.

On 7th December 2012, I got bill for the period : 05/11/2012 to 04/12/2012 (1,292.14/-)

I requested them to send me corrected bill (amount based on the number of days the service was available). I didn't get any response. I

also contacted their support for the same over phone. Whenever their customer support executives called me for the Bill payment, I told

them to send me corrected Bill and their reply was they will check the records.

Now they have doubled the amount (2391/-).

On 8th Feb 2013, I received an email from Collections.[protected]@in.airtel.com which is as follows:

[protected][protected][protected][protected][protected]
Subject: FINAL REMAINDER FOR YOUR AIRTEL LANDLINE NO :- [protected]_kk

Dear Sir/Madam,

Name: Sandeep Paul .

Airtel Del No: [protected]_kk

Account No: 14365642


This is regarding non payment of bills towards the above said account for a net outstanding of Rs.2391 which is not paid from past few

months. This is to inform you that payment needs to be made on or before 22/02/2013, to avoid further legal proceeding.

If payment is not made on or before the mentioned date, there will be a legal letter which will be initiated from Lok-Adalat.

For further clarification, Please feel free to contact Jackline-[protected]

Please do not reply on this e-mail, for further communication mark a mail to
airtel.[protected]@gmail.com

Please ignore this mail if the payment is made.

Regards
Bharti Airtel Ltd

[protected][protected][protected][protected][protected][protected]

I emailed to airtel.[protected]@gmail.com for correction in the billing amount but I didn't get any response.

On 12 Feb 2013, I called Jackline-[protected] as mentioned in the above email with my concern. She said she would reply to my email but I

didn't get any response.

On 19th Feb 2013, I wrote to Airtel Appellate and Nodal officers for correction in my billing amount.

Today i.e. 20th Feb 2013 I have got a notice from SHIVA & RAWLEY ADVOCATES for the payment within 7 days. If payment is not made, they

will take legal action.

Kindly, give me your valuable suggestion.

Thanks and Regards
Sandeep Paul

Hi m G.U:Somanna ...... Actually m here to inform u tat i had taken a airtel 4G connection in august month n from the day one i wasnt able to use it properly coz the connection was not gettin connected n from the day one i had been giving complaint on this to the customer care more dn 5 to 10 times but not even a executive have come home to solve the problem nor they responded for my complaints dn later i called them n told them to disconnect it as i don wanna continue wit the connection so they told fine n they took the modem n refunded the money of the modem n also told me not to pay the bill incase if i recieve but after a long time like 3 to 4 months they suddenly sent me a bill n i told tat m not suppose to pay as i ve been told to do so n now all of a sudden they ve sent me a legal notice so wat should i do n more over m not in position to attent the court n my airtel 4G no is [protected] n my account no is [protected]n the outstanding amount they ve sent is 1690 so plz help me out in this thank u .....

Sir, my self ABHISHEK M B, I am using Airtel sim ([protected]). I am using daily net pack 20MB/2 days, worth of Rs.2. Even the given 20MB is not fully used.. still some memory is left , but today evening they suddenly deducted 75 Rupees.. but the customer care's are not solving my problem.. may be its small amount for them but its really a big amount for me because am student.. Sir i hope you will solve my problem as soon as possible... please help me sir.. i am requesting you..

We have been using Airtel IP TV and internet services for almost 3.5 years. After the completion of two years the services started giving problems. We have been logging complaints since then and it has been 3 months already. We have been paying the bill on time when even services were not there and as per airtel were ongoing change in the entire setup. Despite writing and escalating the complaints to the appellate team the issue has not got...

This is my last resort to seek any solution from Airtel. I got a call from Airtel to convert to Postpaid and somehow I fall for this gimmick, now I submitted all the documents, Paid Rs 250/- on12th or 13th Feb and got the place of residence verified by a visitor on Saturday

I was told on Saturday that the postpaid sim would start working after switching the sim and calling to 59059. That did not happen, I called and lodged a complain on Tuesday,they said it will be done on Wednesday, i.e today before 7pm. The complain no is 189054

I got repeated calls from to confirm that the number has been ported to postpaid and yet all of the claims were false, Then i was asked the SIM no which i gave and after 2 hours without solving the problem, they send me a message that is has been solved. Pathetic.

I again lodged the complain and this time they say that it will be escalated, which they have been saying for 3-4 days

I Sanjeev Kumar, receiving fequently missed calls from International Nos like +[protected] through out the day. Today I have received 03 calls from above number. My mobile no is [protected]. It is requested tgat please lodge my compliant and stop such calls at the earliest please. I have not received these calls today. I am a Airtel user.

dear sir
this to let u know that i have been billed unnecessary from airtel number [protected] for downloading so and so .it happens time and again .
i spoke to associates bt no resolution to my concern . even the supervisor spoke to me regarding the issue .he told me that he will refund me the deducted amount by 20 mins but still the issue is dormant .and the have blocked my complain nos 121 and 198 .so i am nt able to speak to them .
its just frustrating me know.

please do take care of by plead .
with regard
abhijeet verma
[protected]

Pathetics service of Airtel in prepaid t

Its disguting to see airtal guys are relcutant to provide complaint number inspite of having valid reason. Its wrost exp when call center executives disconnect the call when asking for any info or asking for valid reason for not taking complaint. I have seen or exp pathetic service in post paid which now i feel they have in prepaid also. SIM is not activated even after 4 days post giving all the documents. I have called call center on the same and as usaul no proper explantiona and disconnecting the call. Spoke to Mr Pawan call center executvie.

I have registered the complaint erlier where they confirmed i will be getting written mail which was confirmed by Nodal Officer. But its been 1 month and no revert

Hi All,

I requested for postpaid connection and gave all the required documents and Rs. 300 for converting my prepaid Airtel connection to Postpaid, because of the irresponsibility of the agent i had to cancel my request.

So kindly help me in refunding of my money back.

Mobile #-[protected]

Awaiting for your prompt response.

Thanks in advance,
Usha

I took a SIM card for data and for use in my iPad. I never could use it and I took it for use while travelling .
Only bills started coming without heeding to resolve 15 mails and telephonic complaints sent to the company BHARTI AIRTEL. Instead they have started sending legal notice to me and harassing me without addressing my grievance .
All mails evoked no positive response and hence I have complained to MR S B MITTAL also.
Need justice.
BIJU J JOHN

When I recharged my Airtel Digitaltv then my Airtel Digitaltv validity was 10/02/2014. After few days when I try to know my Digitaltv A/c validity, I notice that Airtel digitaltv reduces validity. Without any information Airtel Digitaltv reduces (31/12/2013) my validity. My Airtel digitaltv customer ID is [protected]. Please take step very soon.

Dear Sir,

On Saturday[protected] I went to my nearest Airtel Outlet, Mahalakshmi Towers, Dr. Atmaram Estate, Hyderabad, Hydernagar for prepaid card. I submitted the documents which they have requested and they gave false promise and fooled me saying that they will activate my number within 3 days. But To my surprise they did not activated till now. Airtel also should think before giving franchise to such inefficeing people.

I immediately whent to Aircel where they have completed and activated within 20 minutes of request. Because of Airtel I have lost 4 precious days waiting for my connection.

REgards
Balaji

Dear Sir,

I have taken the prepaid card from Airtel Outlet at Mahalakshmi Towers, Dr. Atmaram Estate, Hydernagar On Saturday[protected]. I have submitted my Address Proof, Photo and Paid Rs. 100/-. For Activation. They Promised me to activate with in three days. But till Today (tuesday) they did not activate, when ever i Go to their Outlet they give flase promises that they will actiavate by the end of the day, but the end of the day does not come. When They cant do the simple job I dont know how the Airtel is giving franchise.

Immediately I went to AIRCEL and took new card where have activated my mobile with in 20 mts before i furnish the details they activated my number.

Airtel learn some commonsense from AIRCEL. And I request not to give Franchise to those who are ineffecient in doing work.

Regards
Balaji