Airtel Complaints & Reviews

Namaste Mr. Bhargava,

We would like to inform you that your concern listed 03 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel mobile connection — no connectivity

For the past 3 days, I have not been getting any network on my mobile connection. Yesterday, the network got restored in the evening at Kalaghoda, but after coming back to my residence at Prabhadevi, I still do not have network.

I have rung up three times today (July 20th 2008)and registerd a complaint with [protected]. None of the answers I got were satisfactory. They have all claimed that the network was restored, but that there was a congestion.

This is untrue. Even the name of the service provider cannot be manually invoked. Even if it can, I get a message saying "operator not found" or "no access".

This is acutely distressing, as I am badly losing out on business communications. Kindly help.

Airtel mobile connection — bad connectivity

dear sir,
i am the customer for the airtel connection pre-paid since last 66 months initially the connection was ok
but since last 2 years the connection at my residence has gone to zero u can call it as dead connection, still i am continuing the service, it would be kind enough that u do something (THAT IS INSTALL SOME ANTENNA OR SO at the residential area here so thatwe can have some good times talking on our mobiles.
my number is [protected]
hope u do something at the earliest

Bharti Airtel — non-connectivity of mobile phone

inspie of payment of bill on due date my outgoing and incoming services have been deactivated.message sim card registration failed.

AirTel — No connectivity

I am using the AIRTEL no [protected] since last four years. Since last few months there is lot of connectivity problems like call drop, most of the time phone is shown out of reach and many more. In this regard amny complaints were registered but no satisfactory action taken by AIRTEl.

yr Ch. bazar network is nt good

Bharti Airtel — no connectivity

I am post paid subscriber since last 10 years . My cell no. is [protected] . Since last few months, i cannot receive any call when i enter my office at 9a, marquis street kolkata 700016 . Connectivity is ok elsewhere . Previously, i had no problem even in my office .
I have complained to Ms. Novnita sitting at your Park St office opposite Park Hotel. But she has been unresponsive .

I completely agree on the harassment mode being followed ny this service provider.

They are into business and do nto bother on customer complaints at all!!!

just worry on their profits and money collections.

what is the use of a fleet if customer care unit when they do nto CARE about customers?

Airtel mobile connectivity — Airtel mobile connectivity

NOT ABLE TO MAKE OUTGOING CALLS / INCOMING CALLS ONCE INSIDE MY HOUSE


SIR,
1. I have 2 Airtel Connection([protected], [protected]) at home, KOLKATA, West Bengal Circle since Dec 2008
2. I am not able to make any OUTGOING CALLS / INCOMING CALLS from airtel number once inside my house.
3. I contacted the airtel customer care regarding this problem of outgoing calls. SEVERAL complaint was done by me us, they come back saying complaint is resolved but same problem continues.
4. But it was not solved and without taking any confirmation from me they resolved my complaint as solved.
5. I got 2 falls calls to inform me that the problem was solved, but still the problem is as it was.
6. Even after my repeated reminders about my compliant they have taken least interst in this case and not solved this yet.
7. This is causing a great inconveneine for me as whenever there is a call i have to rush out of my house, which is not the case with BSNL mobile.
8. Whenever i call your call centre they ask me to change handset , switch off and switch on again. But pls inform them problem lies with their connectivity and not handet.
9. So please kindly look into the matter and solve this problem and help me utilising my full rights.

I strongly agree to it

i have ported my number from reliance to airtel. its been 20 days and the connectivity of my cell phone is so bad that i cannot even talk to the "customer care". i have complained to the customer care 4 times, through the reatiler and other people having the airtel connection,but nothing has been done in this context.

airtel has clearly displayed that they do not care about their customers.

my name is yash soni.
no. [protected]

I can only sympathize and feel sad and sorry for all those customers who decide to leave their existing service provider and join Airtel.

I have suffered for 6 long years and still they are not allowing me to port out.

Airtel — Activation of different Services without my request

Dear Sir,

I have been using AIRTEL mobile services for almost 6-7 years.Currently I am using Pre paid service & my cell no is [protected].I am now seriously thinking of switching to any other service provider due to below reason

In the past I have faced this issue couple of times where AIRTEl unneccesarily activates services like Health tips , Wallpaper downloads and other junk stuff without me requesting to any of such services.

I called your Customer Care Center and the person used to give the reason that I have asked for such request which is completely false.I have even spoken to their senior managers and conveyed my frustration.

Again now in this mont I have recieved a SMS saying that my Bollyspice subscription is renewed.This time I have not called your Customer Care Center and am surely going to take this issue to higher authorities untill you completely stop doing such malpractices.

Waiting for your reply failing which I will move to the next level.

Thanks
Sandeep

Airtel — Activated some plans without subscription

Hi,

I had never subscribed for activation of any packages but some love poems and packages are activated and I have lost Rs.500 in a week coz of this crap. If I try to reach the CC they do not respond. Kindly take action on this at the earliest

Airtel 950Rs bill plan — Request for clarification on high charges of billing

Dear Sir,

I refer to the above matter.

I refer to the telephone conversation of your customer service earlier this week.

1. I would like to seek a clear explanation or a clarification why am I billed twice separately for the same service in 2 different packages or plan or services rendered by you with no knowledge of mine.

2. When my bill plan itself includes my 3G services+1000free sms+certain minutes of free calls etc...then why am I being billed for an extra 50rs for sms and an extra 1000rs for internet.

3. There was no clear answer given by the customerservice when I called in late december to check on the excess bill amount. They replied saying that I have requested for an additional internet service which is being activated from 23 November.....

My question to them was when did I request for such additional service and without my knowledge and without any request placed by me how cum they have activated any service on my number.....and if so when did I request for...what's the date and time of request and what's the mode of request..i.e, is it via a telephone request through customerservice or via a mail or via face to face at the Airtel office.

There was no answer from the customerservice desk and he said the system shows no record of request made by me but only shows the activation date as 23 november and he has transferred my call mentioning some department and the person whom I laised with or spoke to was Mr.Ali.

I have also asked him that in case if a new package or plan or a service with better and more privileges is being activated, doesn't that mean that the earlier service or plan or package has to be deactivated automatically. And incase if I have requested for a new plan or package or service of extra internet then why is my earlier plan still being continued. And why am still being billed for an extra 50rs every month despite of my free 1000sms in my 950rs plan itself.

My total usage of my internet itself is hardly 1-2GB every month....despite still I would be having more un-used GB being wasted by me everymonth....I understand that it would be mere stupidity and foolishness of wasting un-used GB at one end and requesting for an extra plan or service of internet on the other hand. Which itself clearly shows that my record o[censored]sage of internet doesn't require any additional internet plans or services....and I dint request for any additional plans or services. I am much satisfied with the current bill plan of 950rs every month...

And I have also requested Mr Ali that I would not be interested in any termination or dissruption of services due to my delay in my bill payment and until such time that I am clarified with my genuine queries.

He was unable to answer when my request was made and he too re-confirmed that the're are no records showing that a request has been made from my end and he said airtel would waive the extra bill upon clarifying at their end and took a telephonic complaint of 72hrs notice and mentioned that he would revert back with details asap and within 72hrs. But no one turnedup...


The issue was dragged till February and there were calls from customerservice for my bill payment and I re-questioned them the same thing and explained them the scenario...he then suggested me to mail my query inorder for them to look into the matter.

I aslo refer my telephone conversation yesterday with Mr Mahindra at 1:30pm and a call today with Ms Radha at 10:30am. I have made an interim payment of 3000/- yesterday for amicable solving of the matter and for no disruption of my airtel services. Ms Radha also mentioned that the 1000/- internet plan was deactivated on my mobile on February 19th. Basing on which I would also like to know how cum the service has been also automatically deactivated without my request for deactivation, which clearly implies and shows that the service has been activated and deactivated on my mobile by AIRTEL without my knowledge and request.


Hence, kindly revert back ASAP.


Thanks & Regards

Prabhakar

AirTel — not getting net connectivity

Respected sir,
I here by lide to inform you that from past two days we are not getting net connectivity though connecton that we have applied is of broad band connection.
your company was known for service but i see dissapointment till date.

AirTel — NOT GETTING CONNECTION

I have applied for connection from airtel by changing my prepaid number to post paid.I have paid Rs 300 and given passport as address proof.The person authorised for verification had not come tyo my house but given statement that i am not residing at that house.I was staying in that house for nearly 15 years but he give the statment that i am staying only for 15 days.They have cut my out going.I am working as a marketing manager and using the same number for last 5 years as prepaid.I have contacted there showroom at pattom, trivandrum and contact customer care.But no step they have taken to clear this complaint

This is to bring to your notice that i have paid Rs.1500 for getting airtel broad band connection in s.p koil. The Airtel personnel has collected the amount on 19-dec-09 and promised that the connection will be provided on 21-dec-09. I called him on 21-dec-09 to inform my availability.He updated me that the connection will be enabled next day 22-dec-09 as the lanline phone number is not released. The connection is not yet given till date. He told that the connection on 22-dec-09 will be done at 7 p.m. I waited till 9 p.m. and no one has come to enable connection. I am really disappointed, frustrated with this kind of behaviour and hence logging this complaint against the airtel personnel Karthivel ([protected] mail id [protected]@yahoo.co.in).

Mr.Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Sir,
In response of my complaint you have reacted and resolved my problem. Now I am getting connection. Everything is alright now. Thank you for your prompt action. Hope you will do this in future also.

Regards,

Indrajit Das.
Somra Bazar,
712123. W.B.

BHARATI AIRTEL — Reg: Not paid refundable deposit

Dear Sir,

My Father had an Airtel connection at Hyderabad mobile no.: [protected]. On disconnecting the connection in the month of September'07 while relocated to mumbai, the customer care executive (airtel gallery at Kandivali) accepted the application and confirm the deposit will be refunded at the address mention in the application. Its more than the 10 months money was not refunded.

Again in the month of July, 08 i Jigyasa Dave have taken the airtel connection no: [protected] (Post paid connection). while payment of bill i enquire about the refundale deposit of Rs. 500 then the customer case executive Ms. Priti agarwal (Airtel Gallery) kandivali commited that refundable amount would be adjust against my bill amount. They have signed on the aplplication. (Can provided if require for the reference)Its being more than 5 days as commited to be adjusted but not yet done.

Nobody is responding and providing the solution morever customer case executive Priti Agarwal (airtel gallary Kandivali station) being rude to my parents who are senior citizen.

Please look into the matter and hoping for the justice from your end on the damage cause to me and my family from last one year.

Regards,
Jigyasa Dave

Airtel — Not refunding my advance amount

“IN FIRST MONTH BILL WHEN I CHANGED MY MOBILE NUMBER FROM PREPAID TO POSTPAID, I WAS CHARGED 650.00(APPROX) AS AN ADVANCE PAYMENT WHICH WILL BE REFUND. TILL THIS MONTH THAT AMOUNT IS NOT REFLECTED IN ANY BILL"

I MADE THE COMPLAINT ON THIS 13th OF THIS MONTH COMPLAINT NUMBER IS 19264568
WHEN I WAS TRYING TO CALL TO CUSTOMER CARE REGARDING THIS, THEY ARE NOT RESPONDING PROPERLY AND ALWAYS THEY ARE SAYING SERVER DOWN OR GIVING WRONG INFORMATION.

I HAVE GIVEN A MAIL TO NODAL OFFICER ALSO BUT NO RESPONSE FROM THAT SIDE.

My connection is Airtel. I have recived 1 massage for Airtel. This masssage is 53Rs. reacharg & you get 73Rs talktime 46rs turant & 27Rs 72hours main milenge.But abhi tak wo 27 Rs mile hi nahi. This is very bad. And I call to coustemer care 4-5 times . Usne satisfaction answer diya hi nahi.

AirTel — non refund of advance deposit

i gave an advance to airtel for an IPTV connection against airtel a/c no 15939686. after 90 days the airtel people realized that ad-on connection is not possible and said that my money will be refunded.
i looged in a complaint 50 times with request no. 43689516. Till date i have not recd the refund of the money deposited with airtel(Rs1750/=).

pls get the refund forme.

Airtel — Excess amount not refunded after connection termination

I had two mobile connections with airtel in Karnataka [protected]/[protected]. I relocated from Karnataka and so got my connection terminated by visiting their gallery and paying the amount that they said was due on me. However first, they charged me extra and so my account later on shows excess amount of around 1500 in both the connections. Now they are not ready to refund the deposit. When I try to contact them, the Mumbai airtel suggest to contact karnataka and karnataka help line suggests going to Bangalore to collect the excess amount. I have send many emails and called all possible no but no rescue. Please help.

AirTel — same number is allocated to other person

This is Nitin J Patil and this is in reference to my cell phone number [protected] i.e. an Airtel connection. I got the service some time back about two years. I was not well about two months so could not use my phone during this period. One fine morning when I charged my handset and tried to call, the service was termitted. Mean while some of my relatives and friends told me that when the dial my number it goes to some other party. To confirm this I tried from my friends cell phone, I was shocked. I went to Airtel gallery at Chembur, Mumbai. I was told as it was not in use your number has been allotted to some one else.

Now I am worried, if the same SIM card is misused who will be responsible for that. I am planning to lounge a police complaint because just like that without any otimission how can number be alloted to some one else.

Sir,
Cuurently i am using [protected] so pl for further query contact me at the same no.

Regards,
Anuj Sharma

Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Still awaited for solution

Airtel — complait abt deactivation of service.

I want to deactivate my Missed Calls Alert srevice which i am trying to deactivate since last 6months.
please forward my request.

Bharti Airtel — Disconnection Regarding News Service

My mobile number is [protected] and I want to disconnect news service on this number. Will you please help me.
Thanks

AirTel — deactivate cricket service

Dear Sir,
HAD NEVER SUBSCRIBED FOR CRICKET SERVICE, BUT YOU ARE CHARGING ME FOR THIS SERVICE. PLEASE DEACTIVATE THIS SERVICE TO MY MOBILE NO. [protected] WITH IMMEDIATE EFFECT.

I had never subscribed for cricket service, but you are sending and charging me for this service. Please deactivate this service to my mobile no. [protected] with immediate effect.

Airtel — airtel not deactivate cricket services.

hy i am manish gupta .my airtel number ([protected]).I continusely complaint in coustmer care last five month to deactivate my services & refund my five hundred rupees in my airtel account. i am not active any cricket services. this services automaticaly active without my permission.last complaint airtel point sector =61 trougt email last one week but company not deactivate the service &deduct my balance continue so i request you to take action refund my money & stop service. the massage come (54321)center number. thanking you manish gupta 3A nilgiri -1, sector = 34, Noida.mobile-[protected].

AirTel — TO DEACTIVATE SERVICES

Dear Sir/Madam
I want to deactivate the following services in my mobiel no [protected].

A) TEXT BASED MESSAGE SUBSCRIPTION FROM NO 64611005 IMMEDIATLY.
B) TADKALIVE SUBSCRIPTION FROM NO 64611010 IMMEDIATELY.

Hope you will do the needful and inform me in my cell no [protected].

Airtel — do not service active..still getting msgs

hi i am jatinder 197917 was my complaint no..aft given call to you on [protected]..i forward a mail to nodal officer.but still not any action taken yet pln do the need full aft comliting 10 days

AirTel — Deactivate Cricket Service

Please deactivate the Cricket Online scores & Advertisment calls from my number, I am getting this message that my amount is getting reduced even If I recieve calls or havent made any calls. The card is registered in Mumbai and I am using it in Kolhapur. My number is [protected]
do let me know what can I do. I have visited the Customer care here but the response is NOT SO WELL..
Please kindly take my case into consideration.
Sonali

i am ankush from ferozepur (punjab) ...my airtel number is [protected] if any service is activated so please deactivate it as soon as possible.
my email id id [protected]@gmail.com

AIRTEL DIGITAL TV — Not doing the installation

I have booked a connection in AIRTEL DIGITAL TV on[protected]. But till now no installation was done. A AIRTEL DIDITAL TV representative came to my home on[protected] by 2.30PM and the have removed all the electrical junctions and removed the connection between the TV and the DVD played and kept it on the ground. They have left the electrical switch board opened with all the power wires hanging. The person who made this has this mobile number [protected]. I have raised the complaint with the customer care 12150 and the complaint number is 2204795. Too wost service.

AIRTEL DIGITAL TV — Installation is not done

i applied for the installation of dth connection by online and also did the payment online by phone for the same last saturday i.e. 9th april 2011.And he told me that within 2 days they will install.But still i''m waiting for the airtel box. i paid for the whole year subscription i.e. Rs. 2790. he gave me transaction id 14472984. my customer id is [protected]. i called these person by phone and mail also but i''m not getting any response.By phone they are telling that go by mail only and also telling that they don''t receive Rs. 2790. From last 12 days i''m waiting but no response coming by mail and phone also.i send the mail to this id [protected]@airtel.in but no response came. please help me out on this issue.

i applied for the installation of dth connection by online and also did the payment online by phone for the same last saturday i.e. 9th april 2011.And he told me that within 2 days they will install.But still i''m waiting for the airtel box. i will paid for the whole year subscription i.e. Rs. 2790. he gave me transaction id 14472984. my customer id is [protected]. i called these person by phone and mail also but i''m not getting any response.By phone they are telling that go by mail only and also telling that they don''t receive Rs. 2790. From last 13 days i''m waiting but no response coming by mail and phone also.i send the mail to this id : [protected]@airtel.in but no response came. please help me out on this issue. I am totally frustrated about this issue i m eagerly waiting of your response. my telephone no is [protected]

AIRTEL DIGITAL TV — Took Money But Installation Not Done

I purachased a new airtel Digital TV connection paying Rs.2640 online after talking to a marketting executive names Santhosh from Airtel.Now after the third day of purchase also my Connection is not installed.I called nearly 20 times to the Airtel customer care office in Banglore ([protected])Every time they will ask for my details .Nearly more than 30 minutes they will keep on arguing with me and trasferring my call here and there and finally they will disconnect with out any customer service manners.Now I got trapped I am not getting My connection installed or getting back my money.This is the worst service I have ever seen.My Airtel customer ID is [protected].My Order ID is 1150671.

Airtel — Therating the Customer

Air Tell

Dear Mr. Dutt,

Thank you for contacting Airtel contact center.

With reference to your Service Request 14626429 dated 22/11/07 regarding confirmation on cheque payment of Rs.2300/-.

We would like to confirm that we are not in receipt of cheque payment mentioned above.

In view of the above, we request you to kindly provide the bank statement to enable us to initiate further action.

We request you to kindly scan the statement and send the same to email ID : [protected]@airtel.in or fax the statement to Fax# [protected]/[protected]

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

We value your association with Airtel.

Warm Regards,

Fatima
Customer Support Services

Customer

have check in My bank there as of now the CH number which we have Gaven to Air Tel.
it is not come to Bank yet.

But I have lost many business be case of without information number got out of services.

I have called many time to Customer Cell .

when ever we are asking any thing to customer care they will use one setup ether send the SMS or they will post pone the task by saying some thing

Pls send me mail I want to Switch over the Services Provider to some else.

Air tel is costly services provider in country as of now . but earlier services is good .but now very poor services in any point technical and support Both

Send me final bill soft copy so I will pay it and close the account for ever

Thanks and regards
Durga Dutt

Dear Mr. Dutt,

Thank you for contacting Airtel.

We regret that you have decided to cancel your Airtel mobile number [protected].

Kindly quote Service Request number 14859308 in any future communication about this request.

We would revert to you by 14/12/07.

We would like to inform you that you have the option of choosing any of the below mentioned alternatives, for your mobile connection.

Migration

You also have the option of converting your Postpaid connection to a Prepaid one (Magic card). By doing this, you will be able to retain the same mobile number.

Transfer

The mobile connection can be transferred to any of your friend or relative in the city if you do not wish to retain the same in your name.

Safe Custody

The connection can be placed under Safe Custody, wherein you will be charged a nominal charge of Rs.99/- (plus 12.36% tax) per month. In such case, reactivation fee of Rs.250/- will not be charged at the time of reactivation. A connection can be kept under Safe Custody for a maximum period of 180 days. In case you wish to entail the safe custody option, the payment for the same will have to be sent along with a request for placing the connection under Safe Custody. Any pending payments against this mobile connection will also have to be cleared.

It would give us immense pleasure if you should reconsider your decision of canceling the above mobile connection.

Alternatively, you could view the status of your Service Request by dialing *121*15# (Toll Free) and press the call button, details will immediately appear on the screen and you could also dial 12115 (Toll Free) for the same.

Also, to know your outstanding amount you can send an SMS to 121(Toll free) please find the details below for the same.

OT to 121(Toll free)

Further, to know the current outstanding, you could dial *121*11# (Toll free) and press the call button, details will immediately appear on the screen.

Please find attached the Airtel Relationship Center details for your kind perusal.

Please be informed that the bill would be calculated till the date of cancellation.

Regards,

Yuvaraj
Customer Support Service
Airtel

If in your calender 24 Hour over you can reply
all wrong comunication from you side . i have sent below message on last
8th Dec but no reply

Customer

hi

I have check in My bank there as of now the CH number which we have Gaven
to Air Tel.
it is not come to Bank yet.

But I have lost many business be case of without information number got out
of services.

I have called many time to Customer Cell .

when ever we are asking any thing to customer care they will use one setup
ether send the SMS or they will post pone the task by saying some thing

Pls send me mail I want to Switch over the Services Provider to some else.

Air tel is costly services provider in country as of now . but earlier
services is good .but now very poor services in any point technical and
support? Both
Send me final bill soft copy so I will pay it and close the account for
ever
Thanks and regards
Durga Dutt

After all This they have sent a Legal Notice to us

kindly help me cancel my airtel post-paid connection

AirTel — Threatening calls

For past 4 MONTHS I am NOT using Airtel service, but still I am getting Airtel Bills. Even though placed a request for stopping sending/Processing bills I am getting same.
Also please note that the amount 1062.40 which was credited twice to Airtel, is gone no where. Because of this reason I stopped using same after being a customer for more than 2 years. I have started getting “threatening calls” regarding this. Why should I suffer for a mistake made by Airtel? Now adays their service is horrible.

Airtel — Moble Number Disconnected

Dear Sir/Madam,

It is to bring to your notice that, I was using Airtel number - [protected] for more than a year. In the month of October 2008 I had requested to put my number under safe custody, as this was Karnataka Number & I had to shift to Coimbatore for some time.

I had requested to release the number from safe custody on 11th of Jan 09 that time I was told that the number had already been released on 9th of Jan 09. I had used this number till 20th of Jan 09, all of a sudden on 21st my mobile screen shows the message "SIM INACTIVE".

Since then I might have called more than 50 times to their customer care and have visited their outlet also for getting back the number but all in vain.

No one is giving any positive response every time they have different excuses for me & once they find themselves trapped, they cut the phone .

Finally I was told that my number has been permanently disconnected. How can they do so without consumer's concern?

I am a software professional can't bear to change my number at this point in time, I want to retain that number.

Please help me out

Thanks & Regards,
Sushant

Yes Agree very much, they never disconnect the number saying some excuses...very pathetic service. Iam going throught the same experience now. Only wat to protest is through by word of mouth, Iam happy I could stop atleast 5 of my friends in taking an Airtel connection. If all o[censored]s do the same thing definitely ther will be an impact.

AirTel — not getting bill

I have taken post paid connection more than 1 month ago but still not get my bill, what to do????????????

Airtel — bill despite my disconnecting Airtel service

In November last week, 2009, I gave an application to Airtel customer care Centre on Tilak Road, Pune 4, requesting them to stop service to my prepaid mobile no[protected]. That day I paid all dues and stopped using this number. After this I got a negative bill of Rs. - 10.19 dated 12th Dec. 09 indicating that my wish has been duly noted and executed. But now today I have received a bill of Rs. 300 as rental charges plus tax of Rs. 30.90 for the period 11th Dec 09 to 10th January 10. I have not made a singlr call during this period. This is clearly seen on the bill also. In fact I have thrown away the sim card. Pl prevail upon Airetel to stop sending me any bill.
Relationship number - [protected], latest bill no[protected], dated 12/01/10. Dr. Anant Phadke, [protected]

AirTel — Threatening calls

I get threatening call from this number .. Please block this sim.. i cant go for a complain or given any information... his number is[protected]. He is using abusive language on phone with me.. i am a girl and i have sleepless nights due to him....

Since two days my airtel fixed line has gone off, there is no dial tone, and there is no way I can lodge a complaint as nowhere could I find the number to which I can lodge the complain through any phone other than airtel. I have already received a thankyou message from airtel hoping that my problem has been solved, but my phone is still off line. Anybody who can help? I fail to understand why these companies come out with some new product every second day, while their old products could not be serviced at all. Also, airtels way of giving connections for broadband as well as fixed line is strange, They just break open the locks and enter private properties and connect to the boxes placed inside the private properties. Is this how they run the companies?

Dear Sandeep,
I had also been received call from no. [protected], mentioned the no. [protected] (some Adv. Nisha Rathore) thretning me in simillar way Mithun had thretened, kindly do block the nos. ASAP.

Thanks & Regards,
Mayank Gupta
Kanpur

this is really bad. A company who does not care for the customers, not going to survive in long run.

Airtel 3G pack — customer care could not be contacted

I purchased a prepaid 3g pack internet device , but the same stopped functioning. I could not contact their customer care to register complaints .

The complaint was made again and i was assured that my problem will be resolved till today. But nothing has been done yet. Yesterday customer care people called me twice and they assured me again. I getting really frustrated. I want the solution as i am suffering from 22 feb.
My complaint reference id is CGPSC[protected]. I need a reply.

AirTel — deduct money

my airtel prepiad no is [protected].on dated 16.10.08 i recharged 333/ but on dated 19.10.08 my balance show 55.54 rs i also complain to the customer care but all are rubbish...
ediate not a care person only ... shale hai sabhi

AirTel — lose my money every two or three days.

sir/madam mera mobile no.[protected] hai mere mobile se har dusre ya tisre din rs10 kat liya jata hai aur complaint karne par kahte hai ki apka NOP (GPRS) ki seva chalu hai.pls help me. thanks

AirTel — deducting the money

sir,
i am parveen , using airtel mobile prepaid phone no.[protected] .on this some services are automatically activated like cricket commentary or hello tunes etc and amount is daily deducted from from the balance . after so much of struggling if i contact to customer care which is paid call by this service provider, they simply say that you have activated this service. after request they discontinue the service but detected amount is not refunded back .i also told them three months ago that i do not like such type of services and in future please do not activate such services .but no use they do their own.
sir please save from them
thanking you .

yes, you are right ... same thing happen with me and my friends also...

AirTel — Deducting Money for

Hello My name is Chirag and my mobile no. is [protected],

I am using Airtel sim in my mobile. After every 15 to20 days i have been charging, and my balance is deducting from my account, without using any services. Nearly 1 month ago i had called to register complaints because i had activated DO NOT DISTURBED serivce, and i am getting service message about deducting my balance for subscribing services which had not activated, and when i had called to customer care, they said that you had activated service so you have been charged. After some calls i get my balance returned (my complaints no are: CPPWC[protected], CBDOV[protected], W[protected], CPPWC[protected], CBDPP[protected] and many more).

But today (16/02/2011 nearly 6.00 pm) i had noticed that from half an hour, after every 2 to 3 mins my balance is deducting with Rs.0.75. When I called to customer care they said that i am using GPRS and if i will delete the GPRS settings from phone then i will not not be charged, but settings of GPRS are in my mobile for nearly 3 years, i had not charged for GPRS without using it, when i complaint to customer care, without hearing my point they had disconnected line.


So please help me that i had been complaining to Airtel customer care for a long time but no satisfied answer and service is till provided.

Please do needfull

They have deduted money from my mobile RS 170 without any notice on 07/10/2011. when ever i try to speak to costumer care they are just keeping me hold for more than10 min and than also not taking my phone. But they deducting money when ever i call customer care but DONT SPEAK. my number is [protected] from rajasthan .....................................pls help

I've used/using idea, vodafone and airtel. Among these, airtel is worst when it comes to customer service.

I will advice you to go to airtel customer relationship center near you and complaint there. Doesn't it feel like BSNL???? But that the way with aritel nowadays.

AirTel — Deducted Money

I am using Airtel connection on my mobile, but at the date of 27.04.2012 i had 78Rs(approx) on my phone but after 4 pm when i saw my phone balance i shocked bcoz it was showing 3Rs(approx) - mean money was reduced 75Rs(approx) from my phone, so i called to 198 customer care and they said "i have complained about deducting money to the company and your deducted money will be returned til 1.5.2012 and your complaining number is [protected]" but after date of 1.5.2012 i did not receive any phone from the company also i did not receive any deducted money from the company so again i called to the customer care at 1.5.2012, then they said please wait for 24 hours so i waited 24 hours then again i called 2.5.2012 again they said please wait 24 hours again i waited 24 hours again i called 3.5.2012 again they said please wait 24 hours again i called 4.5.2012 then they said we r complaining again so u will have to wait for some days tel me how long should i wait , tel me what should i do plz help me, right now i m very sad




Name - Ankit Goyal
Mobile No. - [protected]

ya its fraud deduction

Thank u very much..sir..

Sir, airtel again deduct rs 1.5..for the same cause...tomrrw night 2.00 am..3.3.2013...the problm not solving..my mob was offf that time...plz take required step...either i take legal step...

Sir, till now from 03.03.2013..they havn't deduct money..but..i am still noticing..I am not absolutly sure...wheather they again charged my from my balance or not...I can tell it to u after some day...for some reason I am unable to receive ur call...Later u can call me please...that time surely i receive...There is no VAS service activated on my numb, ..instead of that they deducted my balance 1.5/-...Thanks for ur quick response...

Airtel deducted money from my balance every 2-3 days...They again charged rs 1.5..constantly 10-12 days...from 20Th april to 1st may 2013...when m not used This numb...my phone was off...almost 7 rs They deducted last 10 days...what is happening...to particular This numb...please take some earnful step either i am going to port This to other line...Please...

Airtel constantly deducting money from my balance..from the number [protected]...rs 1.5 per 2-3 days...sometime daily...they deducted almost rs 7-8 on 10 days...please take some earnful step either i am going to port from this number...please...now my balance is 10.11...yesterday eve my balance was 11.61...again 1.5 deducted...

code — Required details

I lost mails form reader digest. In wich i have Sweeptakers detail for final draw and prize code MH01AF6745.

you are requested to send me details for my draw chance and all details.

AirTel — Got a missed call

I have got a missed call from [protected]. i want to know from whom i got this missed call & motive of it.