Airtel Complaints & Reviews

Bharti Airtel Mobile phone Roaming — I need International roaming

I urgently need international roaming on my mobile phone no. [protected]

Can you please activate asap.

thanks for your services

regards

Namrata Gujrani
[protected]

Airtel Mobile Service — Non- refund of security deposit

My mobile No. is [protected]. I took International Roaming(IR) in June 2009. As required by the com pany, I deposited Rs 6000 as security Deposit. On or about 26th August 2009, IR was got disconnected. I asked for refund of the security deposit of Rs 6000. The company officials told me that I would get the refund by cheque within 45 days. I protested why it should take so long for refund but having no other option, I reluctantly agreed.
The refund has not been made even after more than 2 months. On inquiry I have been advised that it will take another 15 days as they claim to have recived my request only on 20th Oct.2009 which is very surprising. The request for refund was simultanous with the request for disconnection of International Roaming. On 20th Oct. 09 I had reminded to know why my refund is delayed after the promised period of 45 days. How can they now claim that the request for refund was made first time on that day? The company is deliberately delaying the refund and taking the subscribers for granted. The company charges penalty if its bill payment is delayed even by a day. What is the penalty to the company when it unduly delays the payment of due amount to its subscribers?
I, therefore, demand penalty of a reasonable amount on the company for the undue delay in making refund of the amount of security deposit of Rs 6000 to me.

Airtel Mobile related — Roaming Services

Dear Sir,

I wish to state that my roaming services was not active. I had been to singapore from 13th to 17th and all these days there was no roaming services.

Despite have made deposite of Rs.10,000/- we find the services was inactive and therefore i had to miss some of my busiess calls.

It was so nice to say sorry on part of your organisation, but lose is lose and please do something about it.

Regards,

Pathy

Airtel Mobile Services — non-refund of deposit account

i had two airtel post paid mobile numbers in coimbatore ( [protected] and [protected]) on my name. i got both the numbers deactivated on my getting posted out of coimbatore to bangalore. the confirmation regarding the deactivation of the numbers was given to me by the airtel customer care. i had given my new contact number and the new postal address to airtel so that they can send me the cheque of the refund account. i have written numerous emails and spoken on telephone also but the amount has not been refunded to me till now..

i have a airtel prepaid mobile no. [protected] recharge by Rs. 395 on 23.01.10 but till now internet service is not activate after regular call to customer care mobile office setting not sent not reverted properly

Its been a year and Half since we asked for a amount refund.
It was April 2012, we registered for AIrtel broadband by paying 2200. then after 2 months they came up with, there was no open port so they cant provide the connection but they can refund the amount in a week time. But its been more than a year but we never heard from them. every time v call them the same guy attending the call for the past 1 year with a same reply, asking us to call 2 hours later.

ma name- Ramesh nesamony
application id - 1276811
mail id - [protected]@gmail.com

Its been a year and Half since we asked for a amount refund.
It was April 2012, we registered for AIrtel broadband by paying 2200. then after 2 months they came up with, there was no open port so they cant provide the connection but they can refund the amount in a week time. But its been more than a year but we never heard from them. every time v call them the same guy attending the call for the past 1 year with a same reply, asking us to call 2 hours later.

ma name- Ramesh nesamony
application id - 1276811
mail id - [protected]@gmail.com
Please do let us know how to proceed.

I have requested for Airtel New Broadband connection on sep 9 th, But after 3 week period i called them i got to know that there is no feasibility. On sep 26 th my requested has been cancelled and they told within 21 days they will refund amount. But still now amount not be refunded. I made lot to requested and response is poor, and their information is not proper.

Today i talk with escalation team, as per there request i sending my Bank Statement for your reference.And please let me know if you need any further to proceed. Please refund my amount ASAP

AirTel — Activation of value added services

My mobile no is [protected]. (Punjab). VAS pack 99 has been added irrespective of my request. and few days after the service provider activated pack for 50 too. I am not aware of these packs and only came to know after they deducted teh amount from my balance. I camplained and the request for deactivation was submitted. But now again they about to activate it on 18-04-08 for the next 30 days.

i too agree with dis...i had talk time of Rs.85 in my account...in just 1 minute...it got reduced to 2.65rupees...even though i had not activated any of the services without my concern...wat can i do...am gonna file a complaint against dis for repayment of dis money...even msge has not cum abt d reason for taking money...ill meet in court...

Airtel — Forcing to Activate Services

I am user of Airtel Mobile Service. Then activating the services (like dialer tone, helth tips ) without subscribing from me. I called them many times, then deactivate it but not refunding the money.

Airtel — forced to use Value added service

Hello,

Before three months ago don't know why Airtel started blog service on my number which costs Rs 10 every month I didn't needed that service and even I didn't knew how to use it. I called customer service and they said they have disconnected it and it will disabled within 4 hours but it never I called them at least 4 times in three months and every time they say service has been discontinued and balance has been refunded but still that service active and balance not refunded and they are still stealing my money, I even tried to disable that service from *123# it's says it's disconnected but still it doesn't get disconnected also they have blocked my number and I'm not even able to call customer care, I was an biggest to switch from vodafone to airtel. Please help.

still waiting for your update, I've already update you

Airtel / Customer Service — forced VAS

Dear sir,
I have been charged Rs. 30 per month for "On Demand Service" by your company despite sending you an sms at [protected] towards the close of February, 2009, that I dont require the said service. I have therefore paid the bill for the period from 11 Feb to 10 March, 2009 after deducting the said service charge which was forced on me against my express wish.
In future, I shal appreciate if customers wishes are strictly respected.

Regards
Tarunkumar
Airtel Mobile No: [protected]

Bharti Airtel — forced activation of vas

Dear Sir, My Airtel prepaid mobile no. is [protected]. My problem is that the service provider activates different types of value added services on it without my consent. When I ask them to about it they blame me for that and reply that this service has been activated at your will while I never opted for the same. They stop the service activated on my request but after certain interval again some other service is activated without my consent. I am very much troubled. I went for MNP but they rejected my portability request. Now I am left with no other option than to change my number and throw away said prepaid SIM. Will any one help me?

Airtel — misbehavior by the customer care employee

i'm an army officer serving in north eastern india, in the month of may i was at my home for vacations for 2 months. so i called up the customer care no. of airtel and asked them to give a internet connection. the connection was given in the next 2 days, when i was about to leave i called up at the customer care number again and asked to remove the connaction. the bill for the two months was paid by me, but as they failed to discontinue my connection the bills kept adding up. now i'm not able to come back till jan 2008 to sort out the matter as i'm located in a jungle somewhere. on 26th dec a customer care employee calls up and abuses me very badly. this is not done as the fault is with the system itself for thier inability to discontinue my connection and over that they are upto abusing me and giving threats for my family.

Dear Sir

I am a prepaid user of Airtel(West Bengal-Asansol) for the past four years My number is +91 [protected].Very recently I have recharged with Rs 98 to get 2GB internet usage free for one month.
But, the day i recharged that it was working well at night but after very next day it stopped working I could'nt been able to access it from my mobile .
I lodged complain many times but every time your representative gave the wrong information related.When I asked what happen ??Why it was not working your people was not responding.

I would be pleased if you take some initiative and help me out I'll be greatful to you .This is the first time I am getting a lazy illogical irresponsive response from your officials.

I request you to solve my issue at the earliest...

Thanking You
Anupam Ghosh Choudhury
+91 [protected]

But Dear sir, still my amount not credited in my account so plz refer the perocedure immediately and refund my whole amoun d 655 Rs . as order no.16892442.And plz reply me that how much time will be refund proceess. kindly intimate me.

Good Morning
Res Sir / Madam
This is shahnavaj & my num is [protected].
I'm very DISAPPOINTED About Airtel services. Because Every month and every day Automatic DEDUCTION MONEY. 04/09/2014 Rs 15 +25= Rs 40 and 05/09/2014 Rs 25 +25= Rs 50. what to do i don't know pls help me.if mail [protected]@in.airtel.com then they give me wrong detail.& I am Using INTERNATIONAL Roaming. Please help me.

airtel cellular services — no responces from the customer services

Dear sir,
I am a user of your celluler company (airtel) for long time .But now I am exshausted of calling customer care, for my problem.
I am a user from meerut.And my celluler no is [protected].
The problem with my no is that my sms is not going to a particular no. from meerut .But it is possible to send from delhi. I have made more then 20 calls at the customer care for my problem,
But the response is always awkward either by disconnecting the call or just making a loop of the problem as forwarded.

So please sir do some thing for my problem I am just in need of your help.
Thanking you in anticipation.

Best regards
Prashant Rastogi
[protected]
Meerut
U.P

umar — airtel service

Dear people


please do not go with airtel services this is one of the worst services in india

past one month i am calling for the deactivation of the airtel live deactivation there is not action taken by airtel team

so please i request u all the people please dont go for any products from airtel even internet services is worst from this

they say 4 mbps and provide 2mbps connections service.

i made 24 call struggling from one more no one helps in airtel

for more details

mail me : mohd.[protected]@gmail.com

please do not go with airtel services this is one of the worst services in india

past one month i am calling for the deactivation of the airtel live deactivation there is not action taken by airtel team

so please i request u all the people please dont go for any products from airtel even internet services is worst from this

they say 4 mbps and provide 2mbps connections service.

i made 24 call struggling from one more no one helps in airtel

for more details

Bharti Airtel — DEDUCTION OF BALANCE WITHOUT OUR RESPONSE.

it is the incident of last month, dated around 27 april 2011.
balance of 215 RS. was deducted for hellotune services on my Fathers prepaid connection whose number is [protected].
we have registered our complain in customer care but they only satisfying us and doing nothing seriously.
in starting they blamed us and replied that we had called for activating services, but when we apposed it forcefully they accepted that the call was from thier side.
whatever they are doing is completely thier carelessness as they are still unsucceded in solving our problem from last 2 weeks.
we need serious action.
Regard,
MAHENDRA PRATAP SINGH CHANDRAWAT
email. [protected]@yahoo.co.in

so can u tell me how much time will bharti airtel take to solve this problem.

AirTel — reg. balance

my mobile no. [protected], every time i fill in, the money dissappears sometimes without making any calls, at times one or two calls. there is no way to inform airtel, in this way i have suffered losses in hundreds, and so this complaint

AirTel — removal of channel

i want to file the complaint regarding removal of animax channel....is there any valid or a more logical reason???
if there is please do the honours to explain....
i just watch tv because of these few channels..that are fun and entertaining enough to watch..apart from the regular distressing and utter so boring drama and reality shows.........>.< m soo mad at this...

Adding my consumer no: [protected]
Connection is in the name of Nivedita Saha

My Mob has missed in train and I was trying to block my airtel mob no and call many time at 198 and 121. Kindly help me out I am gold costumer of airtel my airtel no is [protected] and otherno fr contect is [protected]

Personal — AIRTEL Mobile not recharged.

mob no-[protected] not yet recharged till date 5-5-2011.
payment id[protected] through ICICI bank,Chowringhee Branch/Kolkata.
Amt-Rs.220/-
Dt of Payment[protected]
Payment remarks-1123
Debit A/c-xxxxx...6985
Pl. take immediate action in this matter to refund Rs.220/- to my bank A/c.

Yours faithfully,
UDAY BHANU BHATTACHARJEE
email :udaybhanu.[protected]@gmail.com
mob no-[protected].

Dear Uday,

We regret the inconvenience caused to you. We have made a note of your mobile number. We will get in touch with you to address your concerns.

Regards,
ICICI Bank Customer Service Team.

Airtel — illegal collection of money

My Airtel No. is [protected] i have connection of lifetime prepaid where scheme is Rs. 1.00 for any call with daily diduction of Rs.1.50 (ie. Rs.50 per month) , but from last few months Airtel has announced Any call Rs.1, with no other extra charges.
For this i have made several requests to Airtel ,
Ref : [protected] on 10-2-08
Ref :[protected] on 15-2-08
Ref :[protected] on 21-2-08
Personally hard copy of Request to Airtel Gallary on 16-2-08
But still now my deduction os on , this is a mental torture of general public and perhaps this is not only the matter of 1.50 paise but if company is charging this amount to thousands of customer than definately this matter must be put under scanner.

AirTel — false bill amount

Sir/Madam,
I am writting this complaint against Airtel. I had been using Airtel postpaid connection for last 4 years at noida. The connection was in my uncle's name because i was an outstation student and i had no address proof. i used to get a bill amounting Rs[protected] depending upon my usage. I got married in the month of Nov last year and shifted to Mumbai. I was still using the same no. due to the same problem of address. I decided to deactivate my airtel no. as i was on roaming in the month of march and requested for the same. I had made an ISD call on 14th of feb to Dubai as a friend of ours called up. That was the first and last ISD call that i had ever made. As i mentioned it i had placed a request to deactivate my no. it was deactivated on 15th of march at around 11 am. To my surprise i recieved a bill amounting Rs 13, 000/+. When i asked for itemised bill i saw that calls have been made to a country of which i don't even know the countrycode. When i called up to speak to their executives they told me that i have used airtel Live which i have not used in my entire life . My amount that i am suppose to pay to Airtel is Rs 3740/.Later i started getting calls from their officials saying that i have made ISD calls. To my further astonishment when i went through the entire bill those ISD calls were made between 15-18th of March after my connection was deactivated.
I would like you to suggest what should i do next and would want to take a stern action against Airtel for literally harrassing me and wasting my time, energy and money.

Thanking You,
Your's Sincerely
isha sharma grewal
31/05/2009

Hi

I am prepaid Airtel mobile user & my no. is [protected]. Airtel has just started a Friend chat service on my mobile on Trial basis and without any information to me. It never wanted any such type of service but they started without my consent.

After 3-4 days they deducted a fee for this activation again without any information to me. I have never asked them to subscribe or continue this trial scheme on my mobile. Even on activation of this scheme on my mobile they didn't sent any confirmation message or SMS to me.

When I asked to Customer Care center then the reps (Dharam, Muthuk and Manjeet) talked very rudely to me regarding their scheme and refused to refund the money. They even asked me that if I want then I can sue them in Consumer Court and they will do like this only.

How could Airtel activate any scheme on Trial basis without my consent and without any information?
How could Airtel subscribe any scheme on my mobile without sending any message to me?
How could Airtel deduct any amount from my prepaid amount without any information to me?
How could Airtel customer care reps (Dharam, Muthuk and Manjeet) talk to me like this ?

Airtel is just Ridiculous. I just hate its Service. I will not recommend anybody else to have Airtel Service.

Folks,

I also got such fraud email from collection agency, refer this...and beware! I would request Airtel folks to notice this and close this issue.


LOKADALATH NOTICE FOR YOUR AIRTEL MOBILE NO:-[protected]

Pre-Litigation Case No. 335920/2013

Date:[protected]

Dear Customer,

This is to inform you that our records shows an amount of Rs. 4248.05 /- remains unpaid till date on your airtel mobile number [protected] bearing a/c [protected] .
We have also initiated mails, reminding you to make the said payment, which you have ignored. Hence the case has been moved to our solicitors and a Lok-Adalath notice has been initiated on 22th June 2013 at Office of Deputy Registrar, Basement, City Civil court complex, Behind Kaveri Bhavan, Bangalore-560009.Between:11 am to 4 pm (Lunch from 2 p.m. to 3 p.m.) for amicable settlement of the above mentioned account.
The notice has been dispatched to your billing address. Hence request you to take the notice and appear in the court on the above mentioned date.

For any further clarification, feel free to contact:- Ms Nayana On-[protected] .

Please do not reply on this e-mail for further communication, mark a mail to collections.[protected]@gmail.com

please ignore the mail if the payment is made.

Thank you

BHARTI AIRTEL LTD
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Airtel — Eratic service

I am using a prepaid service of Airtel network in Mumbai since last two years.
On 5th November 2008, I went to Bangalore.I made two or three calls till 6th afternoon.But after that whichever calls made.The person on other side could not hear me, however I could hear from the other side.Every time the charges were deducted.The problem persisted till I returned to Mumbai on 8th November 2008.
I would like to know what was wrong and why the call was charged when it was useless call.
I want the reimbursement for all those useless calls.
Can any body help me to get my hard earned money?

Airtel Mobile Service — Billing

Hi,

This is Chandra Chikkanna, i have applied H 17- 199 CUG Connections [protected] with airtel on dated December/08, Now without billing they asking payment of Rs 3000/-.almost i am used CUG Nos only and STD, now due to this reason my no got deactivated by airtel, i am asking the bill since 02 nd feb/2009, over the mail and throu Cutomer Care & SMS, message coming bill is not available, .kindly help me to get the activation and bill for the month of Feb/2009.