Airtel Complaints & Reviews

Bharti Airtel Limited — Unnecessary Bills

Dear Sir/Madam



I have 2 corporate airtel connection, and as per the bill plan i shoould have got free CUG Calls in both of the numbers, this is what told by airtel executive and mentioned in the bill plan sent by airtel and at the end of the month i was told to pay for these calls what i am supposed to get free, i had a word with senior authority in airtel and they told that they can't do the reversal of the amount, as per the airtel i should have registered both of the numbers in one group, which was never told, and airtel is asking me to pay the amount what i shouldn't pay

Plz help and look into the matter

BHARATI AIRTEL — repeated unnecessary deductions from balance

Plot No.-7,

Dattaguru Co-op Housing Society,

Chinchpada Road,

At, Post and Taluk – Pen,

District – Raigad,

MAHARASHTRA

Pincode – 402 107

Date – 30/10/2009



To,
The Chairman
Bharti Cellular Limited
Qutub Ambience
H-5/12, Mehrauli Road
New Delhi 110030



Subject – Complaint about unnecessary deductions and demand for refund

of the same.

Sir,

I, the undersigned, Nikit Narayan Mokashi , am a customer of your company. I have an Airtel connection of prepaid type bearing number [protected].



For last few months various amounts are being deducted unnecessarily from my balance. I have not opted for any pack or service other than use of mobile as telephone. This is not a fair trade practice.



Kindly give instructions to the concerned staff of your company to stop the deduction immediately and order the refund of the deducted amount.



Thanking you,



Yours faithfully,









Nikit Narayan Mokashi

&nbs p; Date - 09/11/2009

Sir,

I have talked to your customer care centre representative about recent deduction on 2/11/2009 of Rs.30/- from my balance.

My complaint was registered by no [protected]. The supervisor accepted that my complaint is true. I was assured that the amount shall be refunded by 06/11/2009 and I shall be informed by a voice call. But actually nothing has happened till this time.



Yours faithfully,





Nikit Narayan Mokashi

Bharti Airtel Limited — UNNECESSARY DEDUCTION IN BALANCE

i have recharged my phone with Rs. 197 which gives 1000 airtel to airtel free minutes. even though i have still some 600 minutes left as balance my other balance gets deducted and i have to call call customer care every time to get my balance back( which most of the times they dont credit me) which takes a week every time. customer care representatives are not helpful at all. Hundreds of Rupees have been deducted from my account like this. i request the authorities to look in to the matter.

Bharti Airtel Ltd. — unnecessary balance deduct

My name is Rafeek Khan My mob No is [protected] this is of airtel no. that i have running since very long time and its life time..my complaint is that on 18jan 2010 my bal.is detect by 492/- after that on 19 jan 2010 by Rs 90/- and after that 110/- I did'nt get date of that transaction and its all have done without any service i have called to mony times to customer care but i didnt get rigth path. and solution of becoz of that case i have losed my money so its my kindly request to you plz give me solution of this....................

so plz refund my balance or give me money of rs.100000

airtel ltd — DEDUCTION AMOUNT FROM BALANCE

My mobile no is [protected], i very disapointed for your service
as deducted Rs.120/- & Rs 15/- for a Hellotune service
subscription from my phone. I don't apply this pack but co. send me SMS
from "543211" on 31.05.2011 at 18.10.46 & 18.10.47 evening
" you have been charged Rs 120/- for 180 days for Hellotune service"
& "you have been charged Rs 15/- your hellotune has been changed
to Jeena sirf M.
I very - very disapointed . Please stop the above service immediately
and refund the money on my mobile as soon as possible . If you will not
refund the money , we will go to the Local consumer court against
your mobile company for such type cheating.

Hope you will understand our issue and resolve at the earliest.

Thanking you,

Santosh Pandey
Sidharth Nagar
Satna MP

mOB : [protected]

Bharti Airtel — UNNECESSARY DEDUCTION OF BALANCE

To
The Senior Manager 07/06/11
Airtel From
Ashok Kumar Agrawal
185 Vivekanand Road
Kolkata-700006
Contact-[protected]

Sub: Complain Regarding Your Service
Respected Sir,
I would like to inform you that from the past two months I am facing problem using your service. In my Airtel Number [protected],I had made a NOP recharge of Rs 104 on 23/05/2011 for which the service is not activated till now. Various packs is being activated and balance is deducted unnecessarily. When I complained in customer care I faced the following problems:-
a) For NOP they said no recharge was made on 23/05/2011 and they didn’t listen to me when I told them the Transaction ID Number[protected].
b) I complained on 12118 to settle my NOP problem, they said I have contacted on 121 and disconnected it. This went on several times and my issue remained unsolved.
c) Whenever I call in 121, I have to wait a long time and the line was disconnected, ultimately call charges were deducted. After some point of time my number was blacklisted and I couldn’t able to contact it.
d) I tried to port my number, then your senior officer called me and said the issue will be resolved. This also went 3-4 times and issue is not solved yet.
If this issue remain unsolved then I will be left with no other choice except to make a complaint in CONSUMER FORUM or to PORT this number.
Hope my issue will get resolved soon.

Thanking You
Ashok Kumar Agrawal
ashokagrawal.[protected]@rediffmail.com

Bharati Airtel Ltd — Deduction of balance without any information for caller tunes

Dear sir myself Bedaprakash Mohapatra i m using Airtel network gsm mobile number [protected] .they have deducted my balance without any information or message to me for Caller tunes which i dont want at all . when i called to customer care they said we cant do anything and cut the call after that i have many times called to the customer care no.s that is 121 and 198 but the calls are blocked from my mobile to customer care by this Airtel Customer care executive at last being too much harrashed from this type of activity i am giving complain here ,hence i request you to please refund the money to my balance and deactivate caller tunes as soon as possible,i have called to customer care since last five days but the calls are not going from my mobile to customer care.hence resolve my problem or else i will port out from Airtel this is my final decisions.
Thanking You
Date:10/07/2011 Your's Faithfully
Place:Cuttack Bedaprakash Mohapatra
Contact Number:[protected] / [protected]
Email :[protected]@ymail.com

calls to tollfree customer care 198 is not going from my mobile [protected], hence enquiry the same and do the needful action as soon as posssible .
Thanks and Regards
Beda prakash Mohapatra
Contact Number:[protected].

Bharti Airtel — unnecessary deducting balance

From a long time Bharti Airtel is deducting charging Rs 1.5 on regular basis and information for the same has not been provided and non of the customer care representative is taking the initiative to solve out the problem.

Bharti Airtel Ltd — Unnecessary Deduction of balance

My balance of number [protected] is deducted unnecessarily. I am charged RS. 215 for Hello Tune Service which I had never started. They said that I have called customer care to start the service at 01:34:31 PM on 6th August 2012. I was busy in a meeting at that time. I want that my balance should be credited as soon as possible. It's not first time before about 1 week the same problem arose and at that time my balance was credited and told that this problem will not be repeated. It is repeated again please do something.

Airtel Mobile — unwanted activation of schemes and offers

Respected Sir,
Airtel mobile has activated unwanted schemes and offers on my number [protected] and charged my balance.
I have complained many times on their customer care but no one is listining to my comlaint. They have done this many time but still no responce.
Sir please help me.

Mobile [protected] - STOP - gyan service and refund amount. Regards.

Krishnan

Pleading for this assistance from a long time. Requesting for sympathetic consideration. Show some mercy for a man of 70's.

Req. early processing. Sending SMS on 1210 and 58391 is not getting processed. If there is any other number, kindly let me know, so that I can plead on SMS as well .. Regards.

Krishnan

AirTel — number barred

respected sir.my complaint is regarding my mobile number [protected] which i bought and using from last two years after paying premium.now suddenly 10 dys before my calls and sms were barred,i contacted customer care on 22dec they gave me time till 26 dec to solvve the problem and till then also the number was barred,i again lodged complaint and again the same time was given that there is some technical problem and it will be rectified.i must ve called customer care arond 30 time during this tenure.now on 27 my sim card got regected in my mobile phone and my number wascompletely barred and again after contacting customer care i got replied that my number was being used in telecalling so my number is completely barred.iwas shocked after hearing this i told them to check my call details and payment history if such thing has happend.the answer they gave to me was that do not call in future to airtel and our company is not responsible for that.my whole bussiness is effected by this and no my number is barred.one answe i got was this number was issued to someone before my allotment which was registered in telecalling.i dont know how they can issue such numbers without verification and charging premium on it.please help me out and please help me in operation of my number.
thanking you
ojasvi klhanna
[protected]

till today no one contacted .i dont know what step to be taken please guide where to go?

post paid connaction — miss comment

i have got this corporate connaction from 8th jan 2009 with plan of nj 400, but as per ur sales man{Mr Bharat bushan, ..mob.no.[protected] & his boss mr Sukhvinder singh..mob.no.[protected]} as commited me that in north zone the call rates will be 0.50/min.but on the date 3rd feb 2009 when i recieve ur first bill, in jammu & kashmir i m chargeng 1.50 pisa/min, that was a miss commint o[censored]r sales man.after that i visit ur branch{SCO 135-136 MADHYA MARG, SECTOR 9-C CHANDIGARH[protected]} were i get this post paid connection were i talk with Mr Sukhvinder singh {senior of sales person} he is commited me that he will give the weiver of Rs150-200 with in tate of four days.after fifth day i would call on ur help line no. & the agent who takes my call & asked me there is no such type of request raised in our system.

so i would take ur attention towords u, please take strict action towords them, other wise i will go to consumer cort and i will close the connection and never guid to my colleagues to get the Reliance connection.

THINKS AND REGARDS FROM
Riyaz Ahmad Bhat
mob.no.[protected], [protected]
Email id:[protected]@yahoo.in

I donot have anybody in Pakistan and therefore should not be receiving any such calls !!

They are all cheaters!

I've raised complaint to airtel for the broadband connection not working and the complaint number is 46424780. No one is attending to this problem for more than 3 days.

Whenever we call through alternate mobile number AIRTEL is charging us, though both services are provided by same company. Another constraint is that it is not easy to get to the customer care executive since the menu options are a great constraint. Though we enter details through menu option (land line number), the executive will still ask those details again.

the same problem happened in April also, wherein the same scenario happened and it took 7 days to resolve the problem after many follow ups. the complaint number that time was 45532770.

I hae activated 3G services on my mobile number last month and it has been working fine. After my exceeding my data usage i did top up of Rs. 300 and for 2G network.
Even after complaining twice and thrice to customer care my query has not yet benn resolved and those illiterate executives sending mails and sms stating my query has been resolved.
Not only these the executive i spoke to me told me that i have already consumed part of some mb already from 3G network pack, How and when is the question???????????????????????????????????????????????????????

Please find attached screenshots where i have received sms and on top you can see network bar where it is clearly showing 2G.

Hi, I am Ashish Ghete and using [protected] number since last 7 years.

since last five days I am not able to access internet on my cell.
I have contacted call centre but such people sits there all time they used to say that area having connectivity issue hence not able to access net.
when contacted gallery they suggested to change sim, did but no use.
its all web word no net means as like a trauma and many work depend on it.
my request is if you cant provide service then on very urgent basis close my account so I can port to other network provider but don't have time to wait for longer time will pay all bill immediately but I have to move to other provider, who takes care of customers needs.

Thanks.
Ashish Ghete.
+[protected]

Airtel Prepaid Mobile sales — Not getting good service

Dear Sir,

We are not geting good service from our airtel distributer, we are not geting correct informations and updates about new plans and tariffs to sell the connections from the main dealer. Please help the retailers for better sales.


Sahil
Channarayapatna
Hassan
Karnataka

Will wait with good hopes of resolution

Address: B Medicals
Opp old BusStand
B M Road
Channarayapatna-573116
Hassan Dist
[protected]@rediffmail.com

Airtel Mobile Prepaid — reactivate

My airtel prepaid number [protected] has been deactivated automaticaly. Please reactivate the above number.

AirTel — not getting bill on time

i am using this connection for many years first it was prepaid but now i change it into postpaid connection but now i face the problem of not getting the mobile bill on time please i am ur daily customer please send my bill through mail so, that i get it early and paid it. my number is [protected] & account number is[protected]. i am very thankful i[censored] send it now with full details.

Hello,
This is suma ...can I get my mobile bill by online...and i didnt get my first airtel paper bill till this date.so I visited the near by out let n payed it directly.One more thing is that I need to know the detailed bill.Hope you give attension to my request.

Thanking Yours faithfully
Suma
Trivandrum.

From last two months I am not getting my paper bill on my address.So, please send it now .

To Airtel

I have not got the bill of the month of july but stiil i am getting calls on my landline about the bill



Please help me out by sending my bill details to my e-mail ID <[protected]@rediffmail.com>


Thanking You
Yours Sincerly
Bharti

AirTel — not getting bills

last 8months iam not getting my postpaid bills but that network fellow disconected my conectoin thats way iam disuded to canlling my 64 office conections wht i do

Airtel — feeding extra and false bill

sir,
my name is neeraj tripathi ,im a student i have taken net service frm airtel ,but they have send have amount every month,we paid all the amount of bill they have asking for bill and cut the net connection frm 26 dec to 28 january and call me to pay the bill imidiately but i told i have paid alredy u have checked it first they found crrect me and send one person to start my net cnnection after one day they send me bill frrom 26jan to dec 26 plz help me

Airtel — Unnecessary costs

sir,
i want to complaint that today at 21/03/2010, i got my mobile recharge with a sms pack of rs. 11. in this type of pack the first sms of the day is rs. 1.00 and after that
all local+national (100 sms) are free. after recharging my mobile of rs. 11.00, my first sms was of rs. 1.00 and worked properly till 6 p.m. but after that when i sent sms again on one local number suddenly my balance began low again with rs. 1.00
and when i sent a national sms it got less with rs. 1.50.
i want to know that why is this happening with me while today i sent only 60 to 70 sms only and last sms sending limit is provided till 100 sms.
i consulted on customer care but they could not explain it well that why is this happening!
my airtel mobile number is [protected]