Airtel Complaints & Reviews

respected sir/madam am a student frm bangalore actually as per ownin a small scale job on home basis i had given some amt to one person based on his company rules n regulations it stated if work was not completed or fulfilled the amt was to be returned n that person stays in mumbai so please i need his address only his num +91-[protected] so plz jus help me in this after all he stopped pickin my calls nor replyin.
as a student am requesting you.
my num - +91-[protected].'mailid: itsmylife.[protected]@gmai.com

i am swapnil patil
online reachaerge in 09/04/2012 Rs.10 but recherge is not done my order no.34979557 pls refund my amount

I got a call from Airtel saying that we are providing you a new offer and it will be activated in 48 hours.

I got this call on friday. Still no action has been taken.

Also they told me that they will credit my account to Rs.60.00 as the service which they are providing has daily rental of Re.1.
But for the first month, it is free and for the next 2 months they told to give me Rs.60 so that I can not go for Mobile number portability (MNP).

I was waiting for their response. But did not get it.

please let me know ASAP.

My mobile number is : [protected]

Dear Sir/Madam,

As per the mail I received for Airtel, have replied. Please I need to know if there are any forum which will listen to consumer grievances. The way Email is sent, is nothing but "Goondaism", rollcall for money, etc. Though I had clearly stated to disconnect the connection at the very moment my internet tariff plan was changed without my knowledge. The same was not carried-out & now the concerned persons have started blackmailing me. After me telling to disconnect the connection, still the bill for usage kept on coming. I really don't understand when I have not used the internet how come I am charged for the same. Please I need some stringent action to be taken against these peoples. Otherwise they will never stop exploiting consumers.

Regards
Sudheer J.
Ph. No. [protected].

Airtel Account No[protected] Del No - [protected]_kk.

To whom it may concern
All these days were U people sleeping. How many days have passed me telling to disconnect the connection & collect your belongings? Do people ever know what kind of harassment I got from your people? Now U come with a threatening mail saying "will force us to initiate further course of action to recover the said dues." The same communication I will forward to the customer grievance cell (Complaint cell/court) & let me see what action the respected persons will take. I will definitely want u people to come to the court & face the proceedings. Please consider the above said words seriously as I mean it. Will sue you people for what all the problem I had met.

1.) Without my consent changing plan at your will for 799 @ 512 kpbs unlimited to 999 (approx) @ 512 kpbs with a cap of 10 GB & after that 256 Kpbs for the rest of month.
2.) After requesting for technical related problems none of your person came to my rescue.
3.) Twice or thrice I have to hear mouthful of words from your call centre persons.
4.) After confirming to disconnect the connection in the month of JAN or FEB 2012, still today none of them came & took the instruments provided for internet connection. Will charge U people for the safe keeping of your belongings.

From what do you people think that by threatening customers by your words & sending recovery agent people will get angry. With the mail copy U people have sent I will register an complaint in the police station & the necessary forum. Without fail I will sue U people for the harassment meted towards me by persons employed by Airtel.

Sudheer J.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Recd. from Airtel.

On Sat, Apr 7, 2012 at 5:00 PM, <Collections.[protected]@in.airtel.com> wrote:

Dear Sir/Madam...

With regard to the above subject we wish to bring to your notice that there is an amount of Rs. 1085 /- outstanding on

your Land line no.- [protected]_kk , bearing account number 15248845.

Please note this account is under the scrutiny of our credit control team and Non settlement within 15th Apr - 2012

will force us to initiate further course of action to recover the said dues.

You can make payments using your Credit Card or Debit card with our on-line easy pay option. Kindly log on to

www.airtel.in for more details or walk in to your nearest airtel
relationship center to make the payment.

Please revert your consent for payment assistance by email on
[protected]@airtelmail.in



Warm regards
Bharti airtel limited


This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

I have purchased the airtel 3G data card and using it. After moving to my new resident located in Keelkatalai, Chennai, there was no proper internet speed even though it is 3G. When I contact airtel technical team, they have told there is no any tower for 3G in my locality and my data card will work on 2G connection. But I am paying for 3G plan. I contacted airtel bill payment team to have have my plan revised from 3G to 2G. They have forwarded the call to their supervisor but no one has attended the call. This happend twice and when I call AIRTEL COMPLAINT NUMBER 198 it is not directing to any executive to respond. What is the purpose of having complaint no 198? Either I don't need this connection any more or my plan must be changed to 2G so that I don't want to pay for 3G.

It has been more than 5 repetitive attempts to port out from airtel but got cancelled every time even confirmation from nodal desk. I am very disappointed with the network as well as the service. Every time the porting out request gets rejected with the reason being CONTRACTUAL OBLIGATION. When spoken to customer care & nodal desk executive, I was informed that the numbers have been released but cannot show the same with any other network and are not letting us port . Please confirm the release of following numbers by email & let us know when can we put the port out request which does'nt get rejected. we have cleared all our dues & stopped all on going value added services.

. The list is as follows :
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Please do the needful as early as possible.

Failing on same will force us to take legal action againts the company.

awaiting your prompt reply

Rahul shah

Location: U.P.
City: Lucknow,
vill: Nigohan,
Site ID:- UDY01
sir!
In my village i am unable to use internet, its showing network problem.
when i'm using internet in PGI its working fine but when i come 1kms far from PGI to Raibarely its got deactivate.
And i am facing this problem from 5 days..
Everyone is worry about this, and Customer Care is not responding properly.

Please help me as soon as possible.
My contact no: [protected]

COMPLAIN REGARDING TO ;THE STILLING OF DIESEL OF GENERATORS PROVIDED FOR THE AIRTEL TOWER.
sir
being a good citizen i would like to inform you about airtel tower at Narar Goat, dis-Madhubani, pin847226, (bihar).
The land lord of the place where the tower is installed use to sell the diesels to the local villagers .
He is not taking care of the tower properly.He runs the generators without using the silencer, which produces intolerable noise and disturbs his neighbours .
we request you to take care of that landlord .

MY CONT NO;[protected], [protected]
NAME ;AYAN NARAYAN MAHTO
E MAIL ADD:catch.[protected]@gmail.com

your airtel co. i feel so many times deduct balance in my mobile account.
Today also deduct rs.89 as told by customer care ph. no-121 he not properly talk me. he told that i use today internet but i not use internet. I deactivate all net etc. services from my mobile. but they deduct.last time i also complaint u but u not response me and not refund my balance of rs.480.43 dt[protected] . due to too much shortage of time i not persue u regarding my old complaint. for peace of mind i disconnect by your customer care my net services etc. Today also deduct rs.89.we all customers earn too much hard working. your company fool us and deduct our balance fraudly.I complaint also in consumer forum which complaint no is 367870.

RESPECTED SIR,
i am BALMIT SINGH having airtel mob no. [protected]
1>i was activated 3 day internet pack on 5/4/2012 at 6 pm. which is valid up to 7/4/2012.
2>i used internet on 7th but my RS40 WAS DEDUCTED at 10:30 to 11:30 pm on 07/04/2012. at that time of deduction i have 4MB IN MY ACCOUNT
3>regarding it i want to say u that i used very basic sites like gmail.facebook.job sites etc that are non pay sites... i hope u understand


so plz. check its full detail & RETURN MY MONEY BACK
THANKS

Dear sir,

I have recharged for Rs675 for my 3G datacard(Mob.no-[protected]) service-2.5GB Plan.But,the recharged data is 1.25GB.I called their customer care for the past 5 days.But they are not giving me the right solution to reterive my recharged remaining 1.25GB Data.Kindly take necessary action to solve this issue immediately.


Regards,

KARTHIKEYAN.R
[protected]
Madurai.


[protected] Forwarded message[protected]
From: raju karthikeyan <[protected]@gmail.com>
Date: Fri, Apr 6, 2012 at 1:42 PM
Subject: Fwd: Airtel 3G-[protected]-Recharge Rs675 plan dispute regarding.
To: [protected]@in.airtel.com


Dear sirs,

My 3G data card mobile no is [protected] which is already mentioned inthe below mail and my location is Madurai,Tamilnadu.STD CODE 0452.

This is for your kind information and records.

Please do the needful at the earliest.

Tks&Regards,

KARTHIKEYAN.R
[protected]



[protected] Forwarded message[protected]
From: raju karthikeyan <[protected]@gmail.com>
Date: Fri, Apr 6, 2012 at 6:57 AM
Subject: Airtel 3G-[protected]-Recharge Rs675 plan dispute regarding.
To: [protected]@airtel.in


From

R.KARTHIKEYAN
[protected]
1/161-3,Meenatchiamman Nagar 4th street,
Surya Nagar,Madurai-625007

To

The Manager,
Customer Care,
Airtel


Dear Sir,

We purchased 1 nos of 3G Datacard from your dealer M/S Vels Associates,K.K.Nagar,Madurai-20 in the name of R.KARTHIKEYAN on 25.01.12.

We regularly recharged in the same.Previously we recharged for Rs451/= on 07.03.12 and we got 1200MB Data as per your plan.

On 03.04.12 again we recharged for Rs 675 to get 2.5GB Data asper your plan.But the recharged data is only 1.25GB.

So we informed on 04.04.12 to your dealer M/S Vels associates,and also we contacted your customer care from there and
informed the same.

Your customer care people said that in another 24 hrs the remaining data will be recharged to our account.But the data is not recharged in another 24 Hrs.

So we again went to your Vels associates office and contacted yoour customer care and they said that the plans are only valid up to 31st January.But we got 1200 MB recharged for Rs 451 on 07.03.12 and your dealer also told that the same plan is active till date.
We are not satisfied your service because of this issue,So,kindly take necessary action immediately to retrive the remaining 1.25GB data to our account at the earliest.

Please do the needful at the earliest.


Tks&Regards,

KARTHIKEYAN.R
[protected]
[protected]@gmail.com

1/161-3,Meenatchiamman Nagar 4th st,
Surya Nagar,K.Pudur,Madurai-625007
Tamilnadu,India.

my airtel no [protected] has been allocated to anyone else ............... i gav a call ion my airtel no n i found someelse picked up and i get to know that the no is been allocated to someone else............
now if i giv a a call to customer care they will say that ,,,v dont keep details to 3 months back or 2 months back.......... what the [censored] tlecom sector is the AIRTEL........ the DATABASE of airtel dont hav take care of allocating a preallocated no to anyone..........then its fault of that MOTHER[censored] software enginnering who hav created the AIRTEL database.........

[censored] AS*** AIRTEL

airtel really sucks. i have put msg booster for my number on mar 9. the service msg came as auto renewal. i asked the customer care they said i[censored] wish to cancel this auto renewal; on the end date dial *333*0# on ur mobile and cancel it. it was over on yest apr 6. from yesterday nit i'v been dialing this number the reply i got was " EXTERNAL APPLICATION DOWN" so i put on msg booster to day eve at 7. after 9 o clk my balance was washed out and the sms pack was auto renewed. when i call for customer care they just don pick my call and cut them with not attending my call after 10 min of waiting. i want my balance back. sice there is no proper response from airtel only i put my msg booster.
really useles network i have ever seen. no proper response and even if the customer care officials attend the call they will answer us only 5 times in a month.
if our issue is resolved in single call why we gonna call often?
THINK BEFORE USING AIRTEL

The following complaint mail sent by me has bounced back:

I never ever opted for e-bills, and on several occasions have had to struggle to get a hard copy of the bill. The hard copy is given only some time and that too late so that I suffer late charges. The soft copy does not open also and that too has been informed several times.

Please stop this harassment, send regular hard copy of the bill. Failing this I will be constrained to take you to court.

regards
Dalip Mehra
for
JKMehra

Was sent in response to :


From: "[protected]@airtel.in" <[protected]@airtel.in>
To: [protected]@YAHOO.COM
Sent: Saturday, 7 April 2012, 1:00
Subject: Your airtel Bill, For airtel Number [protected]




Dear Customer,
Thank You for being a part of airtel’s “Go Green” initiative!
With the “Go Green” initiative, we have tried to instill a sense of a “greater responsibility” in the heart of thousands of people of our country and have driven them to go eco-friendly. We aim to minimize the use of paper by urging our valued customers to manage their account, pay their bills online instead o[censored]sing paper to receive their bills and make payments. Your active participation will surely make this world a better place to live.
Please find attached your airtel bill for:
airtel number : [protected]
bill period : 05/03/2012 to 04/04/2012
bill number :[protected]

sir/madam,
I'm Y.BALA BHARGAV RAO([protected]) studying under graduation in local college, sir on 7th April, 2012 at 04.27pm & 04.28pm i received a couple of calls from +[protected] had spell bad words to me, they are really rude and i suffered a lot from those words. So please take this as complaint and take severe action on suspects those who are participated in this.
Thanking you indeed.

I have been banging my head with your service for the past 1 week for addressing my settop box. The following are my problems:

1. Most of the channels are not being rendered. For a previous visit, the service guy said it was a problem with the STB and need to be replaced. But it has not been replaced. But the day charges are being deducted as usual, even though I have asked them to extend my validity period.

2. The STB, it seems, does not have a HD installation setup, even though my STB is a HD Recorded STB.

3. The remote given to me is a non-Recorder remote and it has not been replaced.

Whenever I register my problem, 2 days later, I am getting a message saying that the problem has been resolved. This means Airtel DTH has a bunch of crooks as service guys who is prepared to tell lies without even solving the problem.

I made a complaint again saying that I am getting such resolution messages from Airtel DTH, when the problem was not solved. I got an assurance that this will also be looked into.

Every day, I call them to see the progress of my complaint, I am getting the same reply "It will be resolved the next day". Only days have passed but the problem persists.

Now, I want to make a formal complaint like this as my next step to seek a legal resolution. I am going to file a complaint in the consumer court for hefty damages, if my problem is not resolved in 2 days. And I need the validity to be extended for all these days where I was not able to use the DTH services fully.

Dear sir my airtel no. Is [protected] i am porting out in feb 26 but airtel give me offer 1/2 psec for 6months.and my porting was cancelled. Till here it was ok but after 1month they started daily 1rs deduction without my consent, i have call to a c.care they said u have a mnp offer that's why bal. Is deducted she said i[censored] want to stop deducting bal. Then recharge with rs32 and u will get tariff 1.2p sec for 90days wat a bull my previous plan was 1psec till 2013.
Plz help me once again consumarcomplaint.in
thanks&regards

Respected Sir/Madam,

I am using a airtel prepaid card no is [protected] from last six years, when i am taken this number i was submitted my documents as name Desale Jitendra Jagannath. then also airtels calls for resubmission of documents, i was resubmitted the documents for two times to ARC, but now i loss my sim card and i want my number again hence i reach to nearest ARC center for new sim card for same number but i found that the number is on another persons name, i fill the form for name mismatch on 17 March 2012 but then now airtel in charge of that ARcenter told that it is not possible so Pleas i want the details to get my number back.

Sir,
I have purchased a recharge coupon of Rs.15/- (airtel zabardas) (35 local & STD mins validity 1 day) for my Kolkata mobile no.[protected] during Scratching the personal recharge pin number of that recharge voucher has spoiled with Serial Number [protected]. The coupon is with me till now. When I talked with the customer care officer they told me that there is no way to get back the recharge pin.
Narendra Parida

Respected Sir/madam
i am nayan mandal i had recharged my airtel no. [protected] Rs 26 on 3rd april 2012. After 2 days from recharged my sms pack was not working i had complaint customer care three times but still every time debited 1 rs per sms when i send a msg. After complaint Customer care sended me msg "Thank you for contacting airtel. Your request reference no. registered on 06-apr-2012 13:19 is CBNRA[protected]." so please resolve my problem as soon as possible thanking you my no. Is [protected].