Airtel Complaints & Reviews

i have taken the pre paid Sim Number is [protected].But,i had paid ~ rs.3299/-- paid for 2 months which is not having any details of phone calls by me.Due to sudden increase of pay bill i have decided to close prepaid and buy post paid Sim.
So, i had 2 to 3 times went to airtel show room in porur and said about the closing of my airtel number and taking the post paid Sim. they told that net not functioning and here it is not...

On October 7th, I became a victim of a mobile based identity theft in which Airtel was a party. An unauthorized person with no resemblance to me or my personal details approached Airtel indicating that he had lost his mobile phone and he needs a duplicate SIM card. The stranger produced proof that did not match with any of my existing details in the Airtel’s system. In spite of these grave discrepancies, Airtel issued a duplicate SIM and...

Dear Customer Care Executive,

This is Atul Nivrutti Kawale, an Airtel prepaid customer (+91-[protected] --> Gujarat Circle). I have been using this service for almost last 1.5 years. In September 2011, I moved out of India for about 3-4 months for the same I asked at several Airtel Customer Centres regarding activating or deactivating issues with the SIM for I would be disconnected mostly for these months. They all said me...

Disconnection of airtel broad band
From
Ramphal
Flat No -52, GH-1
Paschim-Vihar
New-Delhi

To
Customer care
Airtel broadband
Delhi

Sir,

My telephone number is[protected]. I want to disconnect my Airtel broadband connection. so plz disconnect it as soon as possible...


Yours sincerely
Ramphal...

Hi, I have a airtel prepaid connection no.[protected] in U.P. west region in Modinagar. But i dont know how iam getting subscription for unknown sites and even sms of retail branding for no reason. Moreover i have been charged for the same. i request to kindly unsubscribe this or otherwise iam being forced to take a legal action....

sir

i am adappa ekabote my cell no is [protected] i have sent massage for portability due to higher call rate offer and a call came from airtel and they have said the will provide low call rate offer to my number on 15/11/2011 and i have given 2 time complaint to the airtel customer care and copliant refrence no is CBNRA[protected] STILL THE OFFER NOT ACTIVATED please do the need full
...

I am having a very very humiliating and frustrating experience with the helpdesk guys taking calls in Airtel broadband department called "Retention".
I requested him for half an hour to accept my "Disconnection Request" but he did not logged it and trying to convince me.

Now I have sent them email to close my connection. Airtel/ Alcatel was not able to close my request # 7914150 for past 3-4 days....

It is to apprise you tha fact that the standard of customer services of airtel broadband has degraded to such an extent which is evident from the case enumerated below:

I have applied for broadband connection on 28th september 2011. I had closed the existing connection of tata photon plus in anticipation of getting connection within 4 days as committed by the agent of Airtel after filling the form with application cost. Since...

Dear Sir,

My Ph no is [protected], i have ported (MNP) my no from TATA Docomo, at the time of porting in Airtel Customer Care Executives has promised me that my tariff will be A-A 30ps/min, night 10ps/min and other 60ps/min and 200 local/national SMS free.
Its was working fine all the way till yesterday, yesterday suddenly my tariff got changed to all Calls to 60ps and and all SMS 60ps, when i call up customer care the...

I am a subscriber of Airtel Prepaid and also using Blackberry Personal mail Plan 399 through Airtel on my Blackberry 9780 (Bold-3). The said plan provides its customer free browsing and mailing on Blackberry handsets. My grievance is that since i am already using the above mentioned plan wherein i am paying Rs. 399/- monthly for browsing & mailing, in spite of this, every time when i browse through my handset, i receive a message that...

NO COVERAGE IN HEART OF AHMEDABAD CITY ( GROUND FLOOR , VASTRAPUR AREA ) ALL SALES OFFICERS HAVE COMMITED FOR GUARANTEEED COVERAGE AT THE TIME OF TAKING ADVANCE . THEN ADVISED THAT THEY WILL PUT REPEATER TO SOLVE PROBLEM
BY PUTTING REPEATER . THEN THEY PROMISED THAT THEY PUT ADDITIONAL TOWER . NOTHING HAD DONE BY AIRTEL .

Dear Sir

This is the example of most pathetic service & cheating of company...

I am Praful Kumar, my customerid is [protected], few days ago I changed my channel pack and after that I am not able to record any program. I called on 12150 and registered my complained also send a mail to [protected]@in.airtel.com on 29 th November 2011.

Today, 30th November 2011, I got three to four calls from Airtel but no one solved my problem they only forwarded me from one person to another person. After that I again called...

this is one more way to cheat the existing customer - (may not be new for Airtel peoples--)..

The story: I have activated South Economy Sports pack for an Year by paying 2580/- on 12 May, 2011 (my cust ID:[protected]) must be valid up to 12 May 2012 PLUS 45 days free) after this my acount has 15+ rupes.

Today I just called to Airtel CC for new DTH HD connection at Bangalroe and sayed i am already existing customer...

Sir,
I am an airtel suscriber. My no. is [protected].I am using airtel gprs service for almost two year.In those period I never complain regarding the speed of the gprs . But on last month I put a complain here regarding the speed of gprs and they sort it out.But now again from last two days I found the speed got very poor.It take almost 10min to open a site.I think they are doing this intentionally.Please sort the problem as early...

Hello,
I have a complaint against Airtel connection. I am pasting the e-mail that I had sent to them in october 2011, which describes the problems I faced. Besides this, someone called yesterday and again today from Airtel customer care today at around 4.10PM from the no. [protected] and urged that I should pay the outstanding bill of some Rs 3000 and also added that I have been delaying for the past 3 months. I told the customer care...

On 18.11.2011 I had recharged Rs. 200/- for my Airtel Mobile No. [protected] (Bangalore Connection) from Jodhpur (Rajasthan) and received a message as "RECHARGE SUCCESSFUL on 18.111.2011 at 02.23 PM. Talktime Rs. 1.00 MRP Rs. 200.00. Trans ID[protected]."

It is a matter of great surprise that the Airtel Mobile authorities credited the entire amount of Rs.200/ for using 3G Internet in place of giving talktime of...

I JUST CALLED A LANDLINE NUMBER OF MTNL FOR 40 SECS THE BALANCE CUT FOR THAT PERIOD OF TIME AND I WAS CONVINCED WITH THAT SUDDENLY WITHOUT DOING ANYTHING MY BALANCE OF RS 5.43 SUDDENLY DISAPPEARED THIS SHOWS ITS AN OPEN ROBBERY FROM AIRTEL WHICH IS A WELL KNOWN BRAND I REALLY FEEL SHAME TO TAKE ANY SERVICE FROM AIRTEL AS IT SPOIL MY MOOD PLEASE LOOK INTO IT OTHERWISE I CAN A MAKE A BIG ISSUE OUT OF IT THANKS....

Dear Sir,

SUB : COMPLAINT AGAINST YOUR EMPLOYEE
FOR USING ABUSING LANGUAGE
( MOBILE PHONE NO: [protected] )

I am one of your very old unfortunate customer
( [protected] a 15 years old connection ) got a
very bad experience with your employee.

Today ( 29=11=2011 ) at 11.19 am I got a phone
call...

Hi To whom so ever concerned,

I am vani kalal and i have been using the number"[protected]" for more than 2 yrs when was in NCR. Now i have shifted out of delhi and wanna close this number. Had called to customer care to get the procedure to disconnect the number and i was given haryana customer care number to get in touch. Have called more than twice for 3 days continously to the Haryana customer care but call would...

i am saranga satapathy(kamata,koraput) and i have been using airtel Internet services on my mobile phone for the past 3 years.last 10 days me & my friends are not getting Internet,but network are OK,when we visit other airtel tower then internet network are there available ,we are complain to supervisor & S.e, but despite of complaining again and again no useful action is taken against the complaint and every time i get assurance...