Airtel Complaints & Reviews

Airtel Prepaid — Blocking of SIM/Mobile No.

Sir,

I purchased a prepaid no from Airtel on 19 dec 2007. For Identity verification, I submitted required document along with the filled form. After few days, my outgoing call facility has been blocked.

I talked to customer care. They told me that I need to submit my documents once again. And, I submitted it to Airtel Office at vikas marg in the hand of Airtel executive. She verified all the document and form, and she gave me receipt. After two days, incoming and outgoing from my no started.

After two days, again my no has blocked. This time my sim/Mobile No. has been blocked completely. When I talked to customer care executive, he did not clarify the reason to blocking my no. They only said their used to lines, "Submit your document for Identity proof".

I got completely fed up from the services provided by the airtel. The customer care executive do not giving the proper response or reason of the problem.

Please suggest.
Thanks

Airtel Lifetime Prepaid — Short Recharge

I am a subscriber of Airtel lifetime prepaid number [protected]. I made a recharge of Rs 200/- through internet on Dec 7 2007. I only got a credit for Rs 60/-, while I was entitled to a credit for Rs 110/-. Also the company credited Rs 75/- after a week for processing fees as this was a life time prepaid connection. Therefore I was entiltled to a credit for Rs 185/- but I only got 135/-. I send numberous messages and called the customer care but no response till date. The following compaints were logged in [protected], [protected]

I am a lifelong prepaid subscriber of airtel. My No is [protected].

Since last 2 days i am not receiving any calls neither i can make any call.

Kindly expedite urgently

Sir,

I purchased a prepaid no [protected] from Univercell, Tenkasi, Tamilnadu Airtel on 8 dec 2007. For Identity verification, I submitted required document along with the filled form. After few days, my outgoing call facility has been blocked.

I talked to customer care. They told me that I need to submit my documents once again. And, I submitted it to Airtel Dealer Univercell, at Tenkasi in the hand of Airtel executive. She verified all the document and form. After two days, incoming and outgoing from my number started.

After One month, again my no has blocked. This time my sim/Mobile No. has been blocked completely. When I talked to customer care executive, he did not clarify the reason to blocking my number and they inform only we can send the message on 24th March 2008. I can treat this complaint. They only said their used to lines, "Submit your document for Identity proof".

I got completely fed up from the services provided by the airtel. The customer care executive do not giving the proper response or reason of the problem. Please activate same immediately.

Please suggest.
K.Kamalanathan,
97, Thenvadal Puthu Street,
Sattur -626 203.
Virudhunagar District.
Tamilnadu

Relliance Customer Care number

From the first day of my connection of new relliance number iam trying when ever i get time to customer care refarding some issues about my incoming calls and web world, i am not able to get in touch with any of customer care executive. it is more than two years iam not able even once able to talk to any of this !!!

airtel mobile prepaid connection — sim registration failed

I have taken a new Airtel connection, prepaid, in the month of february from Hajipur Bihar.After seven days all outgoing and incoming calls were barred after a month Sim registration also failed, when enquired i was asked to resubmit my id proof which i have done and it was told that it 'll reactivate within 10 days .however till today the 6th of april nothing has been done... Mb-[protected]

I am having mobile with an Airtel connection.My mobile no.is [protected].From few days, I am getting sms with jokes and for it some rupees are being reducted.I desire to deactivate this service.For this purpuse I called customer care for but I was disapponted.Therefore, I request you to unsuscribe this service as fast as possible.

Thank You.
Shrinivas Kaluram Shendge
Kedgaon, Tal;Daund
Dist;Pune

I too happened like this. Please treat it as my complaint also and activate the same immediately.

My Cell No.[protected]
Plan: Airtel Life Time Scheme

Ramesh

Hi All,

The airtel connection has continously beeing downgraded. IS there anyone who can help on this? My card has been automatically blocked and when contacted customer care the executive replies contact ur nearest airtel office.

This is some kind of joke or what. DONT THE AIRTEL PEOPLE HAVE ANYTHING TO DO EXCEPT HARRASSING.

The service of airtel is so pathetic and downgraded.

I have been using this number [protected] for past 2 months nad the airtel executives states its not registered under my name.

This is a big fooling around with customers.

I NEED CLARIFICATION ON WHY MY CARD WAS BEING BLOCKED AFTER 2 MONTHS.

This is the third time I am facing this issue. Earlier also i had mailed airtel but with no response.

Please stop harrassing people and provide better service.

Looking forward for your reply. Do the needful immediately.

Thanks,

Pushkara Nair

Dear Sir,
15 days(12.08.08) they bared my outgoing becuase of non submission of Local addressproof.after submission of that my Local Address Proof they didnot release the outgoing and they cut my incoming also.
this time my sim is showing Sim card Registration failed.
and when i am speking to Custmer care executive they are talking very bad.
my name is Shashi Kant Mishra
Mob no [protected]

please tell me what will I do.
I am very much upset.

Shashi Kant Mishra
Date 27.08.08

both outgoing message and calls are blocked. this is really not happening.

i want incoming & outgoing details of my no.

sir,

My sim is blocked.On my asking to Airtel Customer care they says that I have to take a new sim, because the sim can't reopen.

It is very sad to inform u that in todays world - technology reaches to its peak but the service providers are in the same stage or on the same footing like a beginner, who can't trace out the problem-It is the duty of the Airtel Service provider to find out the solution like this (how to open the blocked sim) instead of making an EXCUSE, Because the Airtel is a very big Company.

Sir,


My sim is blocked (my No [protected]).On my asking to Airtel Customer care they says that I have to take a new sim, because the sim can't reopen.

It is very sad to inform u that in todays world - technology reaches to its peak but the service providers are in the same stage or on the same footing like a beginner, who can't trace out the problem-It is the duty of the Airtel Service provider to find out the solution like this (how to open the blocked sim) instead of making an EXCUSE, Because the Airtel is a very big Company.

Sir,
My sim no is [protected] and i am in romeing in U.P.my no is requested PUK NO.any problam.
so i request u to provide PUK NO.

I hope you solution my problam.

Thanks.

Your customer...
RAVI SHANKAR
18 INF.DIV.SIG.REGT (AREN)
C/O 56 APO.

Airtel Lifetime Prepaid — Sim connection not activated

I have received duplicated SIM for my AIRTEL Life time prepaid connection No.[protected] yesterday (ie on 26th February 2009) at AIRTEL outlet at Porur.

It is not yet activated.

Kindly do the needful.

Yours sincerely


Geethanjali Rangaprasad

Prepaid Life time — Sim not activated

Yesterday I have taken a new Sim at Airtel Office, Ameerpet, but the sim is not activated till today by everning @ 7.00 pm. My mobile No.[protected]

Pl check and activate the sim by today itself.

airtel /life time prepaid connection — activation of my connection

To whom it may concern
I have taken a life time prepaid card of Airtel(Rs.299) on 25/05/2008 .I have used about Rs.2000 of talk value within four months. For last six monts or so it is in idle condition.Last week I have been to banglore and tried to use it. When I started my mobile it shows a response as "Sim card registration failed". My number is [protected]. Please try to activate it immediately or convey me your response.

Airtel Prepaid Connection — sim card registration failed

Dear sir/madam
I’m amit kumar and my mo. No.is [protected] & sim no.is[protected] H2 this is my prepaid connection at NCR region and I already use this no. as a post paid connection from march2007 to feb 2009. And this was my corporate connection. I converted this post paid connection into prepaid connection with life time vailidity in mid of the feb 2009 and I gave all the required doc’s. I’m employee of Pasco Automobiles gurgaon. I met an accedent on 17th march 2009. so I came my parmanent resident i.e Bulandshahr (U.P). in the mid of april I went to gurgaon till this connection is in working. During this period I did not use this no. and on 06may when I used this no. it showed sim card registration failed on the screen. This is my business no. and I can’t lost it at any cost. I want this no. and it’s in possible for me to come to Delhi for this matter and I will joined my duty in june 2009 at present I’m not feeling well.
So request you kindly activate my this prepaid no. that is no. [protected] and try to give the confirmation report on my email id earlier.
Regards
Amit Kumar s/o Sh. Dharambir singh
Pasco automobiles
Pasco house 6 industrial estate palam gurgaon road
Gurgaon 122015
Email id- [protected]@rediffmail.com
alternate no. [protected]

Dear sir/madam
I’m amit kumar and my mo. No.is [protected] & sim no.is[protected] H2 this is my prepaid connection and I already use this no.[protected] as a post paid connection from march2007 to feb 2009. And this was my corporate connection. I converted this post paid connection into prepaid connection with life time vailidity in mid of the feb 2009 and I gave all the required doc’s. I’m employee of Pasco Automobiles gurgaon. I met an accedent on 17th march 2009. so I came my parmanent resident i.e Bulandshahr (U.P). in the mid of april I went to gurgaon till this connection is in working. During this period I did not use this no. and on 06may when I used this no. it showed sim card registration failed on the screen. This is my business no. and I can’t lost it at any cost. I want this no. and it’s in possible for me to come to Delhi for this matter and I will joined my duty in june 2009 at present I’m not feeling well.
So request you kindly activate my this prepaid no. that is no. [protected] and try to give the confirmation report on my email id earlier.
Regards
Amit Kumar s/o Sh. Dharambir singh
Pasco automobiles
Pasco house 6 industrial estate palam gurgaon road
Gurgaon 122015
Email id- [protected]@rediffmail.com
alternate mo.no. [protected]

dear sir
My prepaid connection regsiter

my prepaid connection register

dear sir i want the details of outgoing & incoming calls of the
last 2 months

My No. is [protected]

sir i have a sim plz activate this skims [protected]
plz

Airtel Prepaid Connection — registration failed in my prepaid connection by airtel

Please activate my connection. Sufficent balance in by sim. Mobile no. [protected] and SIM No.[protected] dated 07.08.2008. Message in my mobile your registration failed. Kindly activate my connection. In case of not activated please refund my balance amount to the given address.


Omprakash Sharma
C/O Allahabad Bank,
Zonal Office,
498, Srikant Road,
Belabagan,
Dist - Deoghar,
PIN - 814112. (Jharkhand)

Mobile No. [protected]

Dear Sir,


My Mobile no is [protected] i am highly upset and agitated on my phone being disconnected effective previous friday i have go your custmer care office for lajpat nagar they give me new duplicate sim his sim no is[protected] his told me your no activate after 4 days but after 5 days my no is could be not found this is major problem.



kindly look matter urgently and advice





Vijay Kumar

Office Asstt.



Media Star





37, Community Centre

East of Kailash

New Delhi 110065


email :advtg.[protected]@mediastar.co.in

Dear sir,
My Airtel lifetime prepaid number [protected] is showing sim card registration error,please activate my service or reply me for the disconnection of the service.

Sir,
I have an airtel prepaid sim card with number [protected].I had got it lifetime registered with Rs.999.
But now it shows that my registration has failed.Kindly reactivate it.

Dear Sir,

My airtel sim card registration was failed on 11/10/2009...It was prepaid no([protected]) of mumbai circle which I had taken two years back from one of the shop in goregaon. But when I had visited airtel gallery on 12/10/2009 I came to knew that this number is running in some one else name ( Sandeep). So they told me it cant be re acitvated. Its not my fault if your dealer has done some thing wrong because while takin sim card I had given my documents. & even this number is mapped with all my institutes & Bank..& I am the owner of sim card.

So its my humble request to you please activate my number. & I was stunned when a guy in airtel gallery told me It wil take 2500 Rs to activate your number. So Plz u take any action else I have to do some thing & surely I wil show you the hell by suing Bharti Airtel.

So plz activate my Airtel No- [protected]
Sim No[protected] this is my new sim card no which I had taken from M. Ali Road Airtel gallery( Infocom Services) By giving my documents.

Vasu Lohia
Alternate No.[protected]

Dear sir,

My Airtel lifetime prepaid number [protected] is showing sim card registration error, please activate my service or reply me for the disconnection of the service.

Please look into this ASAP.

Regards,
Santosh A

lifetime prepaid — non activation

there was a scheme at Big Bazar at RAJKOT -GUJARAT - india and i have been given a sim card no [protected] and collected Rs.22/- with photograph and address proof hwever the same has not been activated since 8/11/2009 you are therefore requested to do the needful and suitable explaination may be clled from the representative to not to spoil the image of the company this complaint is being forwarded to TRAI also.

Subject : Sim card Registration Failed
Dear sir/madam
I m Amarender kumar pandey my mobile number is [protected] and sim number is[protected] . I had taken this number from rohini delhi -85 & this is my prepaid connection .I gave all the required doc’s. but yesterday one message come that i have discontinue ur account then at 8 0'clock it has been seen a sim card registration failed then any network is not accessing on mobile .


So that I request to u plz Activate my number [protected] and as soon as plz inform me on my email id


Amarender Kumar Pandey S/o madan kumar pandey
14/226 dakshinpuri Extn.
delhi -110062
email id : [protected]@gmail.com
alternate number : [protected](freind)

Airtel Prepaid Connection — simcard reg. failed

I am having the one prepaid connection form last 6 year.but last night suddenly co. disconnect my connection and the message is simcard reg. failed, without any intimation. now no one can received my complaints, so your goodself is requested to pls re issue the my same no connection.

i need my mobile no using simcard no pls give me the details emergency

Prepaid Life time — RS 10 BAL DEDUCTED PERIODICALLY

I GOT MY MOBILE REPAIRED ON 09/02/2010 AND THEN RECHARGED WITH RS 10 VCHR . MY PREVIOUS BALANCE WAS 5.55 RS AND AFTER RECHARGING IT BECOMES 12.55 RS. BUT AFTER SOME TIME RS 10 BAL GOT DEDUCTED MAY BE AGAINST CRICKET PACK WHICH I HAD NEVER ACTIVATED OR NEVER REQUESTED ALSO. SO PLZ CANCEL THIS PACK AND CREDIT RS 10 BAL TO MY ACCOUNT OF MOBILE NO-[protected]

Airtel Prepaid SIM Card — SIM registration failed

Dear Sir:

I have purchased a Airtel SIM card in Jan 2008. It was 444 postpaid plan till december 2009. I got converted post paid into prepaid connection in Jan. 2010 and recharged it with Rs. 786/-(Full talk time) + i paid for its activation and for life time plan. On 14/02/2010 i again recharged it by Rs.333/- (Full talk Time). Till 16/02/2010 my balance was Rs. ~630. My phone stop working from 17.02.2010 the massage displyed is "SIM card registration failed" when i got convert it into prepaaid i submitted documents to the fellow/representative whom i purched this SIM card. When i faced this problem i talked to customer care but he was unable to solve the problem!! and told me to talk the local dealer. Local dealer/representative agian told me that he can issue me a neew SIM card on my old number but he can`t provide tha balance what i have.

I need your help and suggetsion in this situation.

with regards

Bhawani

Hello sir,

my airtel lifetime prepaid sim with no. [protected]
is showing sim reg. Failed error!

Plz help me in removing it...

Thank you!

hello sir,

my airtel prepaid no. [protected], shows "sim card registration failed" whenever i put my card in the phone, for no reason. Pls help me to activate the same. I am using this card nearly one year and suddenly now it is not working. Pls advise as I need this no. to be activated at the earliest.

Many thanx your help

Regards
Swetha

my name is kamlesh k. yadav and my no. is [protected]. on[protected] my sim card is showing " SIM CARD REGISTRATION FAILED" but the problem is that when this msg was showing on my mobile after some time the same no i.e. [protected] is calling my friend...how is it possible????
i want all the information abt this

Purchased a card on the 5th of march 2010 from the airtel dealer in frazer town bangalore . On the 18th of march without any prior warning my card gets recycled. I loose all the talk time in it the customer care says that it was because the card was registered in someone else's name and that i need to speak to the dealer. So i go to the dealer and he says that he had followed up with the address verification team and that there was no problem. He suggest i take a new card. It was then that i remembered that when i was applying for this card another customer had the very same issue and was quarreling with the executives there. So i decided to do some research and on google "Airtel SIM registration failed" brings up 11800 results, so if airtel were to be barring 10, 000 helpless customers each with 100rs balance they make a cool additional 10, 00, 000 rs profits.That should help the march quarter results. it'll help fund the zain take over as welll...

my cell no is [protected] why u cut my no. it will show sim card reistration failed clear me immediately

I purchased a prepaid no [protected]from Rajasree mobils, Near R T O, Bardoli, SuratAirtel on 12 Sep 2010. For Identity verification, I submitted required document along with the filled form.card start for one day after that the card blocked. . Please activate same immediately.

Thank you

BHARTI BALAKRISHNAN NAIR
AT PO MORDAVI
TA.VALOD
SURAT-394640
GUJRAT-(TEL -[protected])

dear sir
i m keep getting messages from airtel that my registration is not complete
i already submit my papers for it
its being really hard for me to re register every 15 days
plz register my sim ([protected])
detail abt me is down below
kuldeep jain
b-244 opp. sanskrit school
p.c. sagwara (dungarpur)
raj. (india)

[protected]@yahoo.com

[protected]@yahoo.co.in
its a request
plzzz reply im not able to use my phone since yesterday

Dear sir my sim card no. [protected] Please send me information

Hello Airtel my no.[protected] shows sim registration failed when i switch on my phone, my all documents are correct.Therefore kindly please help me to resolve my problem.Airtel has always been my favourite so please don't let me down...
Plan- Lifetime.

I want activate my number[protected].Iam already submit all documents, then why like this REJI GEORGE

name

balance

Airtel Prepaid — SIM Card Failure

On 18.04.11 (Monday), at 11.06 am, I paid Rs.205.00 through the authorised Agent to recharge my Airtel Moble (Prepaid) No. [protected]. Recharge was successful but the Mobile phone screen displayed 'SIM Card Registration failed'.

(TXID 99153767, DEMO No.[protected].)

I approached their Gallery at MG Road, Kandivli to reactivate. I was told that since I was not using the phone for more than 3 months and not recharged for Min. Rs. 200.00 during last 6 months,the connection is deactivated. But the No. is not recycled and the No. is transferred to Postpaid Mode. I furnished all required documents for reactivation in Post paid Mode and also paid Rs. 300.00 as deposit. They promised to do the needful by same day evening 6 pm. Nothing was done till next Monday, 25.04.11. They returned the deposit paid by me and advised me to approach the Authorised Agent to get back the money (Rs.205.00) paid by me for recharge on 18.04.11. They also showed me on the Computer screen that my account shows a credit balance of Rs. 205.00 on my No. [protected].

The Authorised Agent expressed their inability to help me out and told me to approach the Company's Gallery only for the purpose.

I have no idea, who is right and who is wrong, but definitly I feel the Gallery could only have done that since I was correctly advised by the Authorised Agent in the beginning itself.

While in the process, I have lost Money is one factor but I have two questions to the Company.
i. If the SIM Card Registration was suspended, how it accepted the Recharge.?
ii.Since my account is showing the balamce as Rs. 205.00 recharged by me on
18.04.11, how come the reactivation either in Post paid or Pre paid could not
be done in 8 days time ?

My Request : I should get my money back without any further delay or alternati
vely, my Mobile No. [protected] should be re-activated in Pre paid
mode only (NOT post paid). Thanks

I stand by my complaint

Hello,
I Rahul R have been using this number for the past four and a half years and i just got to know that my sim card has been disconnected due to "NON USAGE" and the number has been recycled.I have validity on the prepaid sim card till September 24th 2011 and even if the connection was being disconnected i think the customer should have been intimated at least in the first place rather than doing it without even letting him know.Moreover now coming to the usage part..I agree that there has not been much outgoing from my mobile phone however if I'm right and this does exist in your records there has been incoming usage on the telephone till 24th of may,So i really have no idea from where the 120 days of non usage thing came into.I tried contacting your customer care and to be frank...the words rude and unhelpful aren't the right adjectives to be used for the way they spoke to a customer.All ihave been hearing from your customer care executives is that the number has been recycled..I mean how can you go ahead and do that with out even informing the customer and the worst reason i heard the first time i called regarding this issue was that the documents were not proper..however that statement was retracted by your agent when i told him i had the photocopies of the document that i had submitted back in september 2010 and then he came back to say the same thing that the number has been recycled.I hope you do look into my case and help me out with what has to be done rather than once again give the same reply that the number has been recycled due to non usage.

regards,
Rahul R
mail Id: [protected]@gmail.com

mera mobile no. [protected] jiska incoming and outgoing band kar diya gaya hi plz contact no. [protected] i am iintrested airtel no. plz act. my airtel no.other contact my no. prosse inform my mobile no.

log your complaints at http://www.vibhishan.it or http://www.reallysucks.co.in to bring the culprit in the limelight and to teach them a lesson with public display o[censored]nhappiness

Airtel Prepaid — Regarding - Sim card registration failed

I have a airtel number since 2 months. I have submitted all the essential document but today (01.05.2012) early morning my airtel prepaid number not working and a message shown that Sim card registration failed. please rectify the problem and start my number as soon as possible. Thanx you sir.
Name - Dharamraj Kumar
Airtel Prepaid Mob. No. [protected]
Place - New Delhi
Date: 01.05.2012

Dear Rakesh Ranga jee,
Thanking you for your instant response. But my problem is still now.
I contacted airtel shop at M. Service Vashant Kunj, New Delhi & I paid Rs. 125 & copy of voter ID on 2.5.2012, but my mobile is not working till date. Plz help. (My blocked number is [protected])

SIM card registration failed
Dear Sir/Madam,
I am a Airtel prepaid customer having Mobile No [protected] of silvassa (DNH) circle.Due to misplace of my SIM card I was not use this SIM for 2/3 months.But yesterday I got this & try to use it.But when I insert the SIM on mobile no network found & msg shown that SIm registration failed.

You are requested please check this matter at your end & suggest me the solution for activate the service.


Regards,
VALVI PRAVIN

SIM Card registration failed
Dear Sir/Madam,
I have been using airtel since last 5 years bearing mobile no. [protected]. It was not in use for some month as i was out of station. It had balance around Rs 130. Suddenly few days back my balance deducted to Rs 0.33 and the next day it displayed message that "SIM Card registration failed". This no. is very important to me and I want it to be in active state as soon as possible. Please help in this regard.

I need justice

I totally agree with you. Vortex Group on behalf of Airtel DTH doing fraud with customers and giving false promises.

I totally agree with you. I have never been shocked like this with such a pathetic service and response for consumer queries. I think vertex group will soon destroy customers faith on Airtel services. I suggest you directly buy DTV products from Airtel website and never fall in Vertex groups false promises and offers "worth nothing".

I am another victim of Airtel.
I am also going through the same situation.
I have been using Airtel DTH and now thought o[censored]pgrading to HD STB.
I paid 1999 and i have been promised by Santosh stating that the installation would be done in 48 hours.
1 week passed, no one even cared to call me up. When I call back they make all false promises.
I was totally upset and asked them to cancel the connection and refund back my amount.
They didnt even care to ask me a reason why I would like to cancel. They straight away accepted to cancel the connection.
However till now my money is not refunded.
I have been asked to sent an e-mail to their manager - sameer.[protected]@vertexgroup.co.in and till now i did not get any response from them.
The worst part is these guys dont even give you a complaint number when you raise an issue.

Finally I could log a complaint from Airtel website from which I got a complaint number but sadly no response on that complaint as well. They said they would get back to me in 2 working days but it is all seem to be fake.

I lost Rs.1999/-...

I did online payment for Airtel DTH on 9th October, 2012 & was assured by Shaheen that shall get the dish fixed on 10th October, 2012.
While making the payment it was clearly informed to Shaheen that the connection needs to be done after 7:00pm & on 10th October, 2012. Now i get calls from Mr. Ankur (HF, Greater Noida) that the connection cannot be done after 7:00 pm.
As per information from Mr. Ankur, you people have lied & it is not possible to complete the connection after 6:00 pm as the day end at 6:00 pm & the engineers are not available.
Kindly repay my payment as your dealer is unable to keep your words & as per him you are liar.

I have connectivity problem to my home town karnataka.I first face this problem in april then i made complaint and got solved after 7 days and after that i m facing this problem every alternate week.
I m again facing this problem

SINCE LAST 6 TO 7 MONTHS I HAVE BEEN FACING THE PROBLEM IN NETWORK CONNECTION IN ALMOST EVERYWHERE IN THE CITY,,,,EVEN IN MY HOME THERE IS NO PROPER NETWORK CONNECTION OF AIRTEL POSTPAID CONNECTION...........LOTS & LOTS OF COMPLAINTS HAVE BEEN MADE TO THE COMPANY....BUT THE PROBLEM IS STILL STILL.

i had registered a complaint to customer care regarding connectivity problem, and i got a message that the problem will be bresolved by 14 sept, but it has not yet resolved. the complaint was that i am unable to call on a landline no [protected] (state-goa), it is giving a error message that this no doesnot exist. meanwhile a called to customer care and to my surprise the representative told me that in your airtel internal system the complaint resolving officer had stated that the complanit is resolved but not closed and the my landline doestnot exist in this regard i would like to suggest the concerned officer that if this no doestnot exist than how airtel company took charges from me calling that no since last one year and for his/her kind information this is my landline residence no in goa.

similar problem i faced before couple of months and it took 20 days.

I AM USING AIRTEL ,AIRTEL NO.[protected] USING AIRTEL INTERNET EVERYMONTH RECHARE 98 INTERNET PACK NOT A GOOD SPEED, CONNETIVITY IS VERY POOR, REQUEST FAILED,TIME OUT ,AUTOMATIC DISCONNECT DOWNLOADING IS VERY SLOW LONG VIDEO IS NOT DOWNLOAD ERROR TIME OUT OR REQUEST FAILED ,MANY SITES ARE NOT OPEN I AM USING ALL TIMES AIRTEL MY PREVIOUS NO. IS [protected]

I agree with u.. The same problem is with me... i have also tried calling Customer care but landup with no proper solution.. AIRTEL Communication Team should take a note that there are many customers who have just paid atlesat Rs.10, 00, 000+++ For your Damn 3G service and what we all receive is N for Nothing..
Rather Extend our Due dates of our 3G Services our need a Refund... coz that money what we gave u is of for what use..?? .. If your Network has billion of issues than y u promote that Fake TV ads o[censored]r 3G service.. plz stop ur 3G service i[censored] cant Run it properly... coz ur loosing ur customers...
I would rather prefer BSNL 3G... which is all time Best and with no issues...

I am Rajendran working with Transport company. I unable to contact my Customer & Drivers since today morning 6.00 am Airtel connectivity breaking every call. Incoming & outgoing both same problem Airtel to Aitel or Airtel to others is problem. My mobile number [protected]

Airtel — Unwanted subcription charges regarding

i am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.10/-.Enter Fun Zone http.//igmobi.com.
I have five time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far. there are number of customer like this being exploited daily. please help us into the matter, thanks

I have an airtel mobile no. [protected] i am asked for subcriber code because humara mobile may jab airtel chorke other sim dulta hoi tab subcriber number chata hai.humare sim offer may tha jismay airtel to airtel Rs 96 free tha.pl send subcriber number.


Thanks for,
Malancha Dutta
[protected]

I have an airtel mobile no. [protected] i am asked for subcriber code because humara mobile may jab airtel chorke other sim dulta hoi tab subcriber number chata hai.humare sim offer may tha jismay airtel to airtel Rs 96 free tha.pl send subcriber number.


Thanks for,
Malancha Dutta
[protected]

I have an airtel mobile no. [protected] i am asked for subcriber code because humara mobile may jab airtel chorke other sim dulta hoi tab subcriber number chata hai.humare sim offer may tha jismay per month airtel to airtel Rs 96 free tha.pl send subcriber number.


Thanks for,
Malancha Dutta
[protected]

I HAVE AN AIRTEL MOBILE CONNECTION.I do not want to subscribe bollywood fusion.every month automatically it is renewing.they tell if you want to unsubscribe go to one website.but that website is not working.so unnecessarily our money is cutting.so please unsubscribe the bollywood fusion and please do something to stop all these unwanted subscriptions coming in the AIRTEL CONNECTION.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Dear Customer,

Please ignore the pervious mail.

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Robin k

Airtel Mobile — Unwanted subscription service

I have been charged Rs. 15/- after every 10 days saying that "You have been renewed for model_wap_pack subscription service from Airtel".

Please stop these unwanted charges immediately as I do not know how this service is added to my mobile no. [protected].

Thanks

I have been charged Rs. 50/- for almost thrice since last month for this idiotic service"You have been renewed for model_wap_pack subscription service from Airtel".

It is almost taking 90% of whatever i am having in my prepaid connection and leaving it with a balance of almost 00 rs every time (When i had 9 rs it charged Rs 5 and when i had 65 balance it charged Rs 50)

I never expected such a bad service fro AIRTEL

Please stop these unwanted charges immediately as I do not know how this service is added to my mobile no. [protected]

Airtel has bad service. My mob. No. is[protected]↲
I have been charged Rs-15/- two times since last 22 days.I don't know how this service added to my mobile.↲Plz stop it & return my money as soon as possible.

Airtel — UnWanted Subscription Charges

Hello,

I a Citizen of India, AIRTEL screws people like blood suckers.
They charge the customers for subscription like CNEWS, Images for which the customers have not subscribed.

This happened with me before a month ago, i was been charged Rs.1 per day for CNEWS, which i have not subscribed for, as i called Customer Care they said that i have been subscribed for CNEWS, later they deposited Rs.2 in my account & unsubscribed me from the service.
If would have subscribed they would not deposit a single penny in my account as they already know that i have not subscribed for the service, hence they deposited Rs.2.

Later i recharged for Rs.60, which i was not aware that this was an Booster pack for sending SMS. I called customer care & said that i was unaware about the Booster pack & they said that as i have recharged for Rs.60, its my fault.
But, the most interesting thing was if i send SMS they charged Rs.1 per SMS, then i called Customer care & enquired for the same,but this time they said a very good excuse that i have not recharged at all, but i had the recharge number after that they did not answer any of my call, when i call them they put me on long hold and my cost rises to Rs.6 to 10 per call & i left them.
My mobile Number is: [protected], STOP screwing the happiness of Customers......

AirTel — unwanted subscription charged

After repeated request made by me to Airtel customer care for not to charge for subscription o[censored]nwanted services again i have been charged Rs 10 and Rs 5 for hello tunes today . i got message from AX5432126 for service activation, After repeated requested Airtel is subscribing me unwanted services which i do'nt want so please help me to get rid of this problem.

To,
Airtel Executive

Respected sir,

one of the unknown no is disturbing me very much im getting contineous calls from dis no. this creates problem for me with my family members (father & mother). Even if im in my College also im getting calls im not able to find who is dis person.
this is the no- [protected]. pls take it as my humblel request pls mail me the this no details i think this is Bangalore no pls provide me de details 2 my mail id [protected]@rediffmail.com

Thanks,
Tejashree Nadagoud

My wife is also recieving such calls from one of the person, who speaks in Kannada. My wife doesnt even know that language and the calls comes during the day hours. When complaint to Airtel suggested to write a complaint to police station and then they will proceed with Airtel. Its not possible to go to police for such issues when not sure of the language. Kindly suggest

a person is blank messaging me n giving miss calls daily ..
[protected] is the number..
i want to know who the person is because it is disturbing me a lo n affecting my studies as the person is not giving any of his/her details wen messaged or called .
thank you

Hi, a person from[protected] is giving me blank calls n miss calls . its disturbing n affecting my studies as the person is not giving his/her any details when called..
Thank you..

Airtel — Cheating Harrasment

[protected] Forwarded message[protected]
From: Suniil <[protected]@gmail.com>
Date: 13 October 2010 21:55
Subject: Re: Renewal of existing connection vide phone connection : +[protected]
To: Wecare west <wecare.[protected]@airtel.in>


Dear Customer care,

I have asked for a plan 256 kbps unlimited. The bill has been genrated for the same.

It has been brought to my light that i have been offered 512 kbps for upto 5gb and then 128 kbps speed thereafter.

This being said, this is a clear case of cheating me. I have been calling up your customer service help line. and i was assured that the same will be looked into- that i will be revised back to the original plan of 256 kbps.

The customer service agent i spoke to yesterday agreed to the fact that the error was from airtels end and not from my end.

He has confirmed the same by reference to my trailing mail.

This is extremely unprofessional on part of Airtel.

As per Manas- i am quoting the interaction id -1093412.

please do the needful and make sure that i get the plan for which the bill has been generated.

Cheers




On 27 September 2010 12:09, <wecare.[protected]@airtel.in> wrote:
Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 27/09/2010 , you have expressed your
concern regarding plan renewal for your Airtel fixed-line [protected].

We would like to inform that as per our records your existing plan Browser
749 (256 Kbps) Yearly Rs.7490/- Plan has been auto generated to another 1
year.

It is our privilege to have you as our valued customer and would like to
thank you for your continued patronage. We look forward to a long and
fruitful association with you.

For any further assistance please mail us at wecare.[protected]@airtel.in

Warm Regards,

Mohammed Akthar Pasha
Customer Care Executive
Bharti Airtel Limited.

MILES STONES !!!!!

Your service provider Airtel has been judged 'Best Broadband Service
Provider' for 2009 by PC World Broadband survey based on the satisfaction
levels and quality of service
Airtel has won the highly coveted ‘Service Provider of the Year’ award in
the 2008 Frost & Sullivan Asia Pacific ICT Awards.


DID YOU KNOW ?

Simply click on My Airtel at http://www.airtel.in/ and manage all your
Airtel accounts the easy way!

To know about payment options click the mentioned URL:
http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Broadband+I...⇄





>>>>>>>>>>>>>>>>>>>>...⇄
Mail received from Suniil <[protected]@gmail.com>
>>>>>>>>>>>>>>>>>>>>...⇄


Dear All,
I have spoken with the customr service and they have advised me to write to
your team to renew my existing package.

Please send me the new bill copy.

I would like to pay the bill for the entire year as i would get 2 months
free.
--

Thanks and Kind regards

Suniil
+[protected]
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.





--
Thanks and Kind regards

Suniil
+[protected]

Airtel Telecommunication — bill payment

I am bringing an issue to you. I paid Rs. 700 to S.Singh(Airtel Executive)
against the bill of my land line no [protected] on 19 April 2011. The executive
was sent by Airtel itself. My receipt number is 5942032. I have been complaining
to Airtel customer care for past 15 days, but it seems that they are not
bothered about it. Today outgoing service of land line also got disconnected
.The complaint number is 45650226. I request you to kindly consider my complaint
and look into the matter.

Thanks
Yogesh Arora
([protected])

Mr. Rakesh Ranga
Sir,
Thanks for your response to this issue, but I am not getting any positive response from customer care, in fact I am getting calls to pay the outstanding amount. The same complaint was forwarded to the nodal officer with a scanned copy of bill receipt. Kindly mention the the time period your require for the solution.



Thanks
Yogesh Arora
([protected])

Thank you very much!!

Airtel Broadband — Cheating & Harrasment

Hope you can read and justify why I should not file a lawsuit

There were several instances where I caught them cheating with customers. I had Airtel Broadband for over an year time involving two different connections. A/C numbers 16013469 and [protected].

The connection was taken somewhere about October or November 2010 with A/C number 16013469. The plan was Unlimited 4MBs 10GB for Rs 899+tax. Since day one I started to have an issue with the connection. The connection that was provided to me was Unlimited 512 KBPS 10GB for Rs 899+tax. So I went to your customer service and inspite of taking an complaint for not providing me the correct service they placed a request on my name for plan change without my concern. This took about 20 days for them to rectify the issue. I still had to pay for that month which I did. I had paid additional 500 RS for the Binatone Modem. Trust me this is the worst modem I have seen in my life. The LAN port started to stall and final stopped responding after a month. Requested for a new modem. The engineer came and installed a used modem and told me that there is no stock and will not be able to supply the new modem for 2 days. Two days turned in to 20 still the modem did not arrive. The modem was also having the same problem so I decided to by my own modem.

I just let it go as the service was smooth with no issues till March 2011 until the Servers were put on so called upgrade. After that even though my modem was switched off the the data transfer was shown in my daily usuage. However I have clearly shown the incorrect calculation of the usage and my speed was reduced. I logged a call with the Customer service and the great customer service executive took the complaint as a billing issue. Don’t understand a simple thing if my plan is unlimited usage with the same amount why would I log a billing complaint? My next step was to go to Appellate Officers and Nodal Officers and had proved my point to Alcatel as well who was handling the complaint that time and the service was restored. I had to repeat the same for over 6 times in 6 months. It also so happened that I was out of station for 10 days and received a message that I had exceeded 80% of the usage I was shocked to add to it I didn’t had a wireless connection that time. The electricity connection was disconnected by BESCOM as I was not able pay on time being out of station. I tried to log a complaint with the customer service the person did not want to log a complaint as well so had to request for a disconnection. After 2 days the connection was barred without any communication so I walked up to Airtel Office there no one was bothered to handle a customer who came with a complaint or disconnection all of them were busy and willing to attend only the customers who were looking for a new connection. I was furious with this behavior and asked them for their manager. I was later attended by a senior member but not a manager. I explained him the situation and he called Ms Sowmya ([protected]) supposed to be customer care lead and she assured that the connection will go under retention and will not be disconnected. So I returned home. After 2 days the connection was completely terminated.

Since then I spoke to with Venkat ( [protected]), Sunil ([protected]), Sowmya ([protected]), Ashutosh ([protected]) all assured me that the connection will be re-established within 30 mins which actually never happened. After 5 days someone called me and informed that I have re submit my documents to get the connection re-established as the connection was disconnected. They were not willing to understand that the connection was discontinued on their own will without taking to me. Later one of the technician visited my premise and to install a new connection. There I was given a completely a new connection with a landline connection without any handset with account number [protected]. I was told that the connection will be monitored to check if there was any problem. But soon within 10 days the speed was again slashed. I requested for the activity logs from Airtel which I was denied. In the 1st month only I stopped the payment. This happened in the month of November 2011 and as usual the collection team started calling. I keep telling them why I have discontinued the payment and all I get to hear is “Ok sir I will check with my manager and get back to you”.

And One fine day after returning to office I found that the wire was cut from outside and the wire remaining inside my house was pulled so hard that my mode fell on the floor and broke. I still did not react. The calls disappeared for about 3 months and suddenly one of the executive visited my premise and started with a loud voice that I have to pay the money and we don’t care if you had a problem the connection is in your name and you have to pay the money or else we know how to extract the money. I immediately called the police station seeing this he called his manager and handed over the phone to me. I spoke to a person named Akram and he seems to the manager of the collection team. He wanted to know what was the problems that I had faced with the service and I told him in details and he concluded that I will never ever get a call or message asking to make any payment for this connection at all.

But now I am getting the below message.

Dear Customer, This is Reg Del no. 4204198 for which o/s of Rs. 7459 is overdue since 4mths. Kdly Mk pymt imdtly to avoid legal Proceeding For payment pickup, please do get in touch with our representative. Mr. Ashok on [protected]. (Believe me this is not a typo or a short hand I tried in this message. This is the exact wording of the message I have received).

I called the number and wanted to enquire who was Mr Ashok. He informed that the he is from the legal team of Airtel. I asked him is he aware of the details of the case the reply was typical Airtel I need not have to know the details of the call this is not my Job I don’t get paid for this. I will check and get back to you.

Customer inconvenience

1. Incorrect information supplied while changing the plan.
2. Money taken but service not provided.
3. Connection disconnected without confirmation.
4. Connection disconnected under retention.
5. Information denied.
6. Connection completely changed without customers concern.
7. Harassment through recovery agents and collection calls.

There is nothing much of customer service you can expect from Airtel.

My alternate mobile no.- [protected]

sir, thanks for ur prompt reply. incoming nd ourgoing facilities started on my number today evening. thanks once again.