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Airtel Complaints & Reviews

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Updated: May 20, 2026
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S
shreyaagg
from Kolkata, West Bengal
Jan 12, 2012
Resolved
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Address: West Bengal

Hello!!
This is to highlight that a premier and esteemed company like AIRTEL is well expected to be above average in their customer care, but to my surprise its absolutely below standard.
I have been using Airtel since quite some time now and have very recently found out that the service sector and servicing sector of the very co. are deprecating in their quality aggressively.
My no is [protected] and it has been activated with Daily Fashion Update, where by Rs. 2/ day is being deducted from my account and also Rs. 1 for special tariff. The customer care complaints have been unanswered even on several trials.
Please take some serious action and make sure that the unnecessary balance which has been cut is debited in my account at the earliest possible.
I had a word with your Mr. Debashis Deb on 28th Dec-11, who had promised me to deactivate the service since 31st Dec my customer reference no. is CBDCC[protected].
Don't force me to go to Consumer Forum.
Aug 13, 2020
Complaint marked as Resolved 
New DElhi
24.08.07. 4.0 P.M.

I purchased a Post Paid connection under special oofer for Government Employees with exclusive 150 adv. rent at Rs. 799/- fro two years. the connection was given to me with Number : [protected], on13.07.2007. I started the phone on 15.08.2007 and discarded my another phone after this phone was activated. two days later i started getting messages thatI cannot make phone calls from this number due to non payment of bills.

after making many request to the agent Mr. Iqbal singh : [protected], i came to know on 21.08.07 that my verification has not been confirmed and has failed. i made many calls to the customer care service to find out the reason but to no anvil.

even the staff at the customer care misbehaved with me specially. Mr. Suryakant [protected], and the manager on duty on 22.08.2007 between 6.00 --- 6.30 P.M.

on 22.08.07 bet. 3.00 --- 4.00 p.m I got two sms messages confirming the payment of Rs. 799/- yet the phone has not been activated.

I AM REALLY FEELING CHEATED, helpless and sorry to opt for this company.

I have till date 23.08.07 11.am.. not got my hone activated and is unable to use the phone.

The kind of harassment I am going though is difficult to explain and no body is ready to listen to me even the agent and Mr. Suryakant do not pick up the phone.

On 23.08.07 I was assured by Mr. Vipin (Manager H.R.) [protected] that my phone will be operational after 11.30. but still I am waiting for the same and getting the same message that I cannot make calls for not making the payment of Bills.

I want to know if the verification of a SENIOR CLASS -I Gazetted Officer of the Rank of a Deputy Secretary in min o[censored]rban Development has failed even after submitting the 1. Identity card issued by Min. of Home Affairs and
2. Driving License and the
3. Bills as required by the person visiting the residence has failed what other proof can satisfy the Company.

I am really very sorry for the state of service and the response by the service provider.

I strongly recommend that the persons at fault should be punished so that they do not harass other in future.

This clearly shows that the company is not interested in issuing me phone connection than why in the first instance they have got the cheque encashed. Now I am not interested in keeping this line. My money should be refunded to me immediately.

Sudhir Kamal Seem.
ARCHITECT : CPWD : Ministry o[censored]rban Development.

Airtel — poor Standard of customer care Executive

poor custemer service a airtel person name is madhu from bangalore he dont know how to talk the custemerthen how the company keeping like thatguys
Fw: mobile no.[protected](SIM CARD REJECTED)Wednesday, 28 May, 2008 7:38 PM
From: "GAURAV HASIJA" <[protected]@yahoo.co.in>Add sender to Contacts To: [protected]@airtelindia.com
Dear Sir

Till now after 06 day I have not received any solution or any communicationfrom your side for my below mentioned Email.You are requested to please sort out the matter at your earliest as my work is suffering.

Thanks & regards

Gaurav Hasija

--- On Sat, 24/5/08, GAURAV HASIJA <[protected]@yahoo.co.in> wrote:
From: GAURAV HASIJA <[protected]@yahoo.co.in>
Subject: mobile no.[protected](SIM CARD REJECTED)
To: [protected]@airtelindia.com
Date: Saturday, 24 May, 2008, 1:57 PM

Dear Sir
I have purchased above mobile connection no.[protected] in the month of 19Dec.2007. Other details of the connection are:
Sim no.[protected]
Pack in Oct.2007
Type: H-2 CARD
This is a prepaid connection with life time validity plan.
In this connection I would like to say that it was working till 21st May2007 night and on morning of 22nd May screen of the mobile was blank only showing "SIM CARD REJECTED"
message.
We checked it with other hand set.there also same message came.
Upon this we talked to customer care and they have reffered me to contact Airtel stores and on contacting to Airtel store in Ballabhgarh Haryana, Without even seeing or checking the SIM simply told me that the SIM is defective and i have to purchase the New Sim card with the cost of Rs.125/-

It seems that the SIM has gone defective of its own while in normal use which was varified by your service engineer. If you feel that the same SIM can be made serviceable then please suggest me the proper solution otherwise arrange to replace it with new SIM card with out charging cost from me.
I would like to hear from you very soon with satisfactory solution as this is hampering my regular work.

Thanks & regards,
Gaurav Hasija
House no 1572 sec-9
Faridabad-Haryana-121006
Email:[protected]@yahoo.co.in
Alternate mobile no.[protected]
Sir
I have recharged with Rs. 50/- night pack on 10.06.2008 the pack is not working properly. I have tried to communicate with customer care executive but my customer care services was blocked and lastly i have sent several messages to 121 but till date no solution have done.Thenafter I consulted with a retailer and he has also called to 121 they reply that my no.[protected] have local call balance is remain but is not true. Sir it istherefore requested kindly solved the matter & give the instruction to do not harass the customer.
SANJAY KUMAR JHA
NO. [protected]
from my no .[protected] customer care no 121 is not responding since i have brought mar 2008.
Cannot able to talk to Airtel customer care executive for the past one month...
Worst connection to customer care office...
Delhi Airtel is worst in customer care. Am not receiving my bills properly...
Airtel ppl has to take care of my complaint ...
airtel network is no 1 waste they dont co-operate with customers complaints they are eatnjoying companys amount in form of salary they are not at all intrested in costomer satisfaction they dont know the market tactise Iwas complaiting for last 3 months about a small problem they are not at all intrested. its a SHAME of a leading telecom company.
Hello Sir,
This is regarding delay in closure of my Airtel postpaid account.

I moved to Delhi from karnataka on 23rd Jan and raised a request for closure of my account on 27th Jan 09. Followed which i constantly getting in touch with [protected]@airtel.in for getting the account closed. I even called Airtel karnataka customer care from STD many times but everytime they are saying we are under process and giving me dates in interval of 15days to resolve the issue. I feel too much harassed by the attitude of cutomer care. Please help me out in getting this done. My Airtel Karnataka number is [protected].

Regards,
Anshum
[protected]
On 9th May 09, I have received a message from 57070 that, "Kindly note your IM service would be renewed in 3 days. You will be charged Rs.50/month towards renewal. To unsubscribe SMS unsub to 57070."

I have sent a message unsub to 57070, but again i received reply that " We are sorry but you are currently not registered for the mobile Airtel Messenger service."

Again & again i'm receiving messages from Airtel, costing for nothing..., How can charging me without registration??????
I don't want these services & i have not activated any service..

I have sent more than 20 mails & calls to Airtel, They have not cleared this issue...
Poooor Customercare service!!!


Regards,
Sakthivel.S
good afternoon sir/madam
i havefixed air tell connection2003 in the name of harsh sci. industries ambala cantt-133001 my ph no is [protected]. your co.deactivate my no without my permission date 22 may 2009 i complain custmer care but he dont satis fy me plz solve my problem and inform to my cell no [protected] thanks
Airtel mnagement cheating the coustamer by miss lead through ivr.In ivr they given that 152Rs. full talktime, but they are given 135 only. when asking coustamer care they answer as offer over, if offer over why they are advertise through ivr.
I have rasied request for broadband reactivation. Its been 14days and til lnow I am not able to get any update on that.
When I am trying to cal lon their customer care to know the status which is[protected] they say that its marketing department and talk rudely.
I have enquired my status nthis number only for last several times.
they do not know how to deal with their customers. Its frustrating and nobody listens to complaints.
Hi sir/madam

I had taken a new Airtel 3g sim and was expecting it to be activated by next day. But due to carelessness and as a result of poor customer service from the staff of kamnahalli Airtel office, bangalore, I had to visit their office around 5 times and had to wait around 1 week and in the end they coundnt activate 3G on my sim and I had to order for another sim. I didn't receive any refund for the recharge I made on my old sim and wasted my time and money..later that week went there for taking broadband. After receiving the money for the package, the office Staffs were least bothered about whether you receive the modem or connection.when you call them they wash their hands off by giving some lame excesses. The staffs even don't take the call when you try to reach them..I have never seen such a worst case of customer service..Airtel is the worst so far..I wil never recommend Airtel to anyone..stupid service and useless staffs!!
This is regarding the poor customer care service of Airtel DTH.

I called Airtel Customer care on 21/03/2011 for activating Movies Now HD and Discovery HD. They told me that re-allocation of Dish is required for activating these channels and the service will be done within 2 days.

But no body turned up for the service. After 1 week i person called me asking about my house location. I thought that the wait is finally over. But again nobody came. I again called the customer care and they have assured me that they will do the re-allocation of dish with in 2 days !!

but till now (05/04/2044) nobody attended the problem.

I am very disappointed by the service of Airtel DTH.

My customer ID: [protected]
I am Airtel DTH customer for last 1 and half years and was happy with your service, but now i feel like cheated. On Feb of this year my set top box got failed for no reason [ was not used for 15 days], i got it replaced after paying 600Rs to the service guy, after which i came to know from your customer care that the actual value of Set Top box is only 350rs not 500, on my complaint Airtel team has refunded Rs350 not 500/-, Even now i don't want to make this an issue. My Major complaint is, on 14th, i have upgraded my plan from South Mega to South Ultra after which i am finding that many of existing channels are missing [Like 570/571/575/572] . From you team i came to know that i need to pay extra for viewing it which is not acceptable. Before opting for upgrade i got it confirmed that customer care team that none of my existing channels will be removed and new channels like WB/Movies Now/Ten Sports etc will be added. I want to roll back my upgrade to my older plan with immediate effect or activate my missing channels at no extra cost. My Cust ID is: [protected]. I tried contacting customer care many time for roll back of plan for which i got negative response, infact the customer care team is disconnecting the calls.The same details has been mailed to customer care team/KK Nodal officer
Please rename your south ultra pack as it doesn't make any sense.
I sympathize with you. I'm having a similar (much worse) experience with Airtel. My complaint regarding the faulty STB is now pending for 2 weeks. Refer to http://www.consumercomplaints.in/complaints/airtel-c557427.html for details.

Good luck if you choose to subscribe to any of Airtel's services/products. Mr Mittal is not interested in hearing consumer complaints.
Dear Sir/madam
With respect, certainly from the yesterday airtel deduct my balance Rs. 1.50 Per call, I don’t’ Know It is Forfeiting By company or Mistake of company. When I call consumer care he doesn’t satisfied me and drop the phone,
Kindly told me “why not we going with other Service Provider with seam Number”
Due to failure of your Customer care. My mobile No. Is [protected].
Thanking you.
i am using airtel connection for the last 4 years. i was using the connection with no issues. recently i panned to switch to some other service provider. suddenly i got a call from airtel customer care with lot of offers . Then i planned to continue with airtel. but when ever i recharge after that some money will be taken from my account. I called Customer Care they told me they had activated some offer and they will decatative that offers and will refund my money and refunded rs50 for that. Now when ever i recharge for rs 30 it will show SERVICE CLASS VAILATION. Today(25/6/2011) i recharged for rs 50 but i got only rs 30. i dont knw what to do and also i cannot contact customer care from my number...

if i am not getting any solution i will stop using airtel
nw i contacted airtel customer care executive from chennai (sandeep) he told me they r taking rs10 from my account daily without my knowledge. he doent know about SERVICE CLASS VALIDATION.
dont know the deatails of the service that i am being charged for

[protected]
today 26/6/2011 morning also rs 10 deducted from my account ... wht to do?????
dear rakesh

my problems are not yet solved. i bought some flexi coupon for rs 30 and when ever i recharge with that card it is showing as "SERVICE CLASS VIOLATION" and recharge is not done.. i told this problem to customer care on 25/6/2011. do you have solution for that??

You told you have resolved all the problems, can you able to refund all the amount which have been deducted from my account before. you will get the details of how much amount have been deducted till now.. solve all these problem and put the above message...
Customer care of Air tel Dth is worst

I have recently purchased Airtel DTH connection, I would never recommend to have Airtel DTH connection. They are totally non responsive when attention to fault is there. After sale of set top box their installation is badly delayed. You have to spend good amount of energy and time with them to get the things done. There is no connection Between the person who is selling you set top box along with collection of full amount of installation charge and the agency who is doing installation. Their service personnel are totally discourteous. They misbehave also. Their installation charges are high and over that they will collect good amount for cable cost, which they will never tell you at the time of purchase of set top box. I suffered a lot at the time of purchase and still suffering as video is out in my DTH and There no signal in it since 22/02/12. Despite repeated complaint they are not responding. I will be thankful to a person who can tell me the procedure to get my money back which I spent for DTH installation so that I can opt for some other service provider. Some of the emails which I sent them are appended below to enlighten other users also.

Dear sir

Despite repeated complains nobody is attending to video fault in my DTH Transmission . On 24/02/2012 I called one Telugu knowing person to lodge complain through phone also. Till today nothing has been done. I will be highly obliged if you return my money which I spent for this Digital TV connection so that I can opt for some other service provider.

Sanjana Kankane

Sent: Friday, 24 February 2012 6:20 PM
Subject: Fw: Fw: Complain about poor customer service by air tel digital TV

Dear sir

We are continuously trying to contact you through email and your service personnel on his mobile phone for rectification of defect in transmission since 22/02/2012. We are getting no response. We are planning to post all these email correspondences on some customer care web site for getting a response from you.

Sanjana Kankane
Airtel DTH ID-[protected]



Dear Sir

I had sent this complain on 23/02/2012 also but no action had been taken for rectification of dth transmission

A kankane


Subject: Fw: Fw: Complain about poor customer service by air tel digital TV

Dear Sir/ Madam,


Your servise personel has collected the the extra money on 20/02/2012 ( copy of Reciept enclosed) for which I was not informed at the time of purchase.

I also requested you to kindly inform me about the action taken by you to redress the issue of service concernswhich you have not been addressed by you till now.

Afterafter adjustment of installation of HD connection on 20/12/2012 by your service personel (while collecting the extra money), the transmission of dth got disrupted on 22/02/2012. I contacted the same person again to rectify the defects, He said that he will be rectifying the defect but he did not turn up. I again tried to contact him on 23/02/2012, he did not pick up the phone despite repeated calls. Because you have not left any option for me but to manage with same un responsive person, I am repeatedly subjected to poor customer service.Your customer care number gives pre recorded information in Telgu which I am unable to understand. Because of your poor service I have to spent lot of time in getting the issues resolved. Now I am planning to seek legal remedy to redress my grievances because you are not paying any attention to my repeated requests.

You have also not informed me about the procedure to discontinue your service and getting my money back including the installation and cable charges.This issue You are not replying despite my repeated requests.

Waiting for your written reply,
Customer care representative doesn't even know details about the service activated in my mobile and apart from this he misguided me and debited amount from my main account to activate the SMS booster pack which has been already active, again balance from my account got deducted. The response from customer care was very poor and they have took a complaint but no response for that. even though SMS booster was active they charged money from my account for sending SMS(They took another complaint for this, like always they will never come back to the end user to solve the complaint). I am filling this complaint after undergoing many such incidents with airtel. Kindly please look into the issue so that this will not happen to others. Thanks.
Hi

I have called Airtel customer care 121 & complaint center 198 a number of times for poor m-check services. From the past 5 months I am not able to use my m-check services from my mobile (thru Airtel Live) properly. I am not able to recharge any amount thru m-check. After calling cust. care, their responses not helped me. Even when I tried to port my number due to all this, a call from Customer care executive came to me & assured me that mine complaint will be resolved in 2 days. But all this was of no use. Plz help. My mobile no. is [protected].
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    satishdhiman
    from Gopalganj, Bihar
    Jan 12, 2012
    Resolved
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    Address: Kangra, Himachal Pradesh

    Dear sir,
    Iam satish kumar vpo nanaon teh palampur , sir i want to bring to your kind notice that there is a heavy mobile tower being installed in the residential area of our village ,sir as u r aware that the dangerous radiations that are being imitted from these mobile tower are not good for small childrens & as well as adult people , the particuler area where the mobile tower is installed is very densily populated area ,the owner of that land is not unware of the health hazards effect of the mobile tower .sir it is my humble reguest to you please get this deadly tower removed as earliy as possible.

    Your sincerly
    Satish kumar
    Aug 13, 2020
    Complaint marked as Resolved 

    airtel bharti telecom — sim deactivation...

    sir,
    my name is amit kumar jangid.i'm a costumer of airtel prepaid now.
    i buy a postpaid no. [protected] in nov. 2009.
    after 6-7 months,i converted it into prepaid rani bazar,bikaner off..
    that time i submit my original doc.'s copies myself,
    on 20th july night my sim was blocked,
    when i call the cost. care they said submit your doc. again in 7 days,
    22th July i submit my doc. in morning on bikaner amit comm. uit.
    on same day in night they closed my sim permanently & when i call costumer care
    they said sim closed & reason is zero uses when i have receive & make 30-50 call
    per day.....airtel have no solid proof.
    when i investigate reason found that when i covert sim into prepaid the airtel uit forgot
    the stamp that put on doc.they did mistake & i'm blamed.
    what is that,i ready to submit my doc, again & again but they said your no will not
    activate again.why i blamed when i'm did't have single mistake.
    i have all ebill on my id.
    pls reactivate my no..

    hopefully
    amit kumar jangid

    airtel bharti telecom — improper handling of customer requests

    dear sir/mam

    im a resident of bangalore and ive initated a termination request of my airtel mobile broadband bearing account number 15052247 on may 21,2011 by calling to 121 toll free number, as airtel couldnt transfer my existing connection to the new residence whcih im shifting to. They have said that the termination request will be processed with in a week. However no one turned up or called me on further proceedings reg termination


    However next month i received bill for may-june'11. when i called the customer care theyve said the connection is still active and they would like to reassure the confirmation of termination. ive re-confirmed on the termination and cleared the due there off. But the conection never got terminated by airtel. i keep receiving bills now and then. frequent calls regardding payment of dues frustates me.

    ive approached many ways to inform airtel on the issue im facing but no action was taken on this.

    references of airtel complaint reference ids are as follows
    486705 (8-Jun-2011)
    [protected]Jun-2011)
    509277 (8-Jul-2011)
    2418718 (17-Aug-2011)


    every time they say the same thing like we shall address this with in 7 days..but now im fed up with the repeated calls on due payments and receiving bills which im not accounted for..

    i hope may this forum helps me in getting the proper way out of this
    Please deactiveate my phone
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      kantak.priyanka
      from Visakhapatnam, Andhra Pradesh
      Jan 12, 2012
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      Address: Bangalore, Karnataka

      During my stay in Bangalore I used to use Airtel post paid mobile connection bearing no. [protected]. I have always made my bill payments in time despite the fact that Airtel connectivity, specially on the outskirts of the city was extremely poor. After I decided to move cities in October 2011, I sought the disconnection of this number. However the connection continued to stay alive. After I moved to Goa I continued to use the connection for a while, however the connectivity and network was so poor that the phone could only be used as a paperweight. Everytime I received a call from Airtel I brought this to the notice of its customer service representative but each time the conversation ended with a promise to rectify the problem.

      Now two months later I have obtained the connection of another service provider and I am quiet content with the quality of service provided. However one Mr. Anand from Airtel's so called "legal department", Bangalore keeps calling me and my husband from a number [protected] asking us to make the payment of an outstanding amount of Rs. 8,500/- for the period of October 1, 2011 to November 31, 2011.

      I fail to understand on what basis Airtel is firstly asking for the payment despite of me having asked for a disconnection and repeatedly informing them of extremely poor service. Further, these people from the legal department are brash and extremely rude. The kind of tone and language used is unspeakable. Suffice is to say that they are extremely uncouth people with absolutely no civic sense. I would have had no problem making the payment if the Airtel's representatives were polite, humble and acknowledged that Airtel has been slack in providing services. However, instead of being apologetic, the representatives threatened me and my husband with dire consequences!! After speaking to a few of my friends I realized that this is a common practice which Airtel uses with its every other customer.

      I think its about time this stopped, specially since the harassment has reached a stage where it is humanly impossible for us to deal with these completely uncivilized people who claim they are from the “legal department”. I need help, urgently. Please.

      Regards,
      Mrs. P. Kakode
      Aug 13, 2020
      Complaint marked as Resolved 
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        alokji
        Jan 12, 2012
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        Address: North Delhi, Delhi

        i am Shatruhan kumar and using Airtel mobile number is [protected].i have re problem,on 11th January a new service activate airtel tv and cut 3 rupees and next day(12th January) reduce 20 rupees,then i talk to CCE ,but he said me that system is upgrading so you call me later for your problem.but as i know only three times can talk to cce. I don't know why Airtel start this service on my mobile because i am using Airtel DTH(HD) service on my tv(cus.id[protected]. Re ennoying airtel..how can a consumer stay with Airtel????? If thease type of problem facing many times..
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          raghavendrajamili
          from Delhi, Delhi
          Jan 11, 2012
          Resolved
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          Address: Bangalore, Karnataka

          I have taken a new prepaid connection on bharathi airtel services in December 2011.with mobile number '[protected]'.After some days I have received a call from one of the Airtel person. He Just asked my name.I told him that my name is Raghavendra(SHORT NAME).He has told that this number is using by some other person and we are going to disconncet this airtel connection within 24 hours(I have provided my passport copy for the address proof and my name look like 'JAMILI NAGA VENKATA KRISHNA RAGHAVENDRA RAO').after telling that he didn't even asked any other details ).I tried to reach him more than 10 times.He didn't pick the call.Then i called to the airtel customer care and explained the situation happened ,then they have checked the details and informed me that my outgoing calls are not barred and we are not going to disconnect your connection(everything is fine on your number).After almost a month three days back again i have received a message stating that your airtel connection will be disconnected in 24 hours from now and yesterday they barred my outgoing calls.Then i have called more than 5 times to customer care and even went to the airtel showroom today and explained my issue and i need to activate my outgoing calls spoke with 121 and as well as one of the senior manager of Airtel services,there each one is telling some thing something which is irrelavent to my issue and not even helped to solve my issue and they said like within a week or so our outgoing calls will also be barred and the number will be recycled.

          If the documents submitted by me is the problem,I am ready to submit the relavent documents(what ever the documents you require) again and I need this number to be activated with an immediate effect and respectice action should be taken on the concerned person who called me for the verification process,as he didn't even mentioned this cal is regarding your verification or so.Treat this as an high priority issue as I have updated this new number to my office,friends and relatives adn even From 31st of December iam facing signal problem in my office and in my home also ,after 20 Seconds the call is disconnecting by itself and showing as connection error.Please consider this compliant as high priority


          Thanks and Regards,
          Ragavendra
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            bhaven vaghela
            from Rajkot, Gujarat
            Jan 11, 2012
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            Address: Rajkot, Gujarat

            i have been using airtel prepaid card from last 2 months. my number is [protected] in name o[censored]jwal sarvaiya> the have charged me 99 rupees 4 times for dosnloading java game from airtel live. but i have not downloaded it once also. after that they have charged me 155,55,30 simaultaneously for the same> they are not responding to my complains and not refunding the amount.
            Aug 13, 2020
            Complaint marked as Resolved 

            Airtel Prepaid Card — Cut Balance Without Information

            Dear Sir
            I Jekishan j Vaghela Want To Inform you that I have the Pri Paid Card Of Bharti Airtel Ltd. (No-[protected]) From last 2 Years.
            From last 3 months the Bharti Airtel Ltd.was Cut my Balance under Different Scams with out Any Information. The Scams are not suitable with my image. I will Gave So many Complains But there is no Response From them. I inform them that never activate Any Scam on this number with out Any Information and Deactivate All the Scams Available in this card. But still they cut my Balance under Some Scam. They Are not Tock directly and Say Write SMS on toll Free Number about Quarries. They Are not Gave Any Clarification on Why they Cut my Amount.
            dear team,

            our PRI link is freqently going down due to exchange problem our PRI number is [protected]

            note:
            this PRI connecting to DATA purpose so kindly do the need ful at the earlist and reply the same.
            pls resolve the issue at the earlist.

            regards,
            moorthy.G,
            ing vyaya bank,
            bangalore,
            [protected].

            AIRTEL PREPAID MOBILE CARD — balance cut without any reason

            Hello, sir,mem

            my name is Gaurav Mevada
            my prepaid mobile number is [protected]

            I don't know what is the problem with my number but on 20th march 2011 at 12:40am there are sequence of BALENCE CUT running on my number ( details are as Below )

            at 12:40 am at night i call to customer care but no one was attain my call, after 3 times try, the call was attained by mr. kaurav patel, it was also delay to attain about 5 minutes after i call & it was charge me 1: 00/- rs
            but he was not able to answer me that, why that balance is continuance cut from my number.

            ALSO DURING THE TALK WITH CUSTUMERCARE MY CUTTING OF BALENCE IS CONTINUANCE

            then he transfer the call to supervisor, he attain the call at 1:00 am but the transferring the call to supervisor was also take 6 minutes which is charge me 1.00/- rs
            he check my account & found some problem but he did not tell me why the balance was cut.
            He stop that sequence of balance cut on my number & told me that. my balance ( 86.62/-) will refund on 22nd of march Because 21th of march is holiday. my call end at 1: 11 am he was take 11 minutes for understand my problem.

            & he gave me ref.no CBDCC[protected]

            on 22nd of march I call again the customer care with mr. Mathukya Mahesh at 10:50am. He told me that balance will refund in 24 hours, but no any balance was refund.
            then i was recive one message form 121 is -- Thank you for connecting airtel your request refrence number is CBDCC[protected].

            on 23rd of march I call again the customer care at 11:00 am. & i tell them to refund my balance , but then the call was transfer to supervisor but no one was attain that transferred call & i Hearer only the music of airtel about 6 minutes then call was disconnect.

            then i call again But no any supervisor can attain my call & after 10 minutes of hearing of music call was again disconnect. & the both call was charge me 3.00/- rs my balence is now 0.38/- rs & i can not able to call customer care .

            please do need full For refund my balance as soon as possible.


            Below is the details of my sequence of BALENCE CUT
            on
            20th march 2011
            at 12:40 my prepaid balance is 103/- rs
            then without any reason

            at 12 :47 my balance is 80.82/- rs

            at 12 :47 my balance is 80.82/- rs

            at 12 :47 my balance is 80.82/- rs

            at 12 :49 my balance is 54.00/- rs

            at 12 :50 my balance is 44.00/- rs

            at 12 :54 my balance is 39.00/- rs

            at 12 :58 my balance is 32.00/- rs

            at 12 :59 my balance is 31.47/- rs

            at 1 :00 my balance is 30.85/- rs

            at 01 :01 my balance is 26.94/- rs

            at 01 :02 my balance is 24.02/- rs

            at 01 :10 my balance is 17.00/- rs

            at 01 :11 my balance is 16.38/- rs

            TOTAL = 86.62 RUPEES balance CUT from my number.


            Regards,
            Gaurav Mevada
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              G
              gitithadani
              from Gurgaon, Haryana
              Jan 11, 2012
              Resolved
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              Address: South Delhi, Delhi

              I have an airtel landline/dsl since 2005 but I have been having constant disturbance on my line. As these were not rectified, I bought an airtel sim card and gave as my verification details - a copy of my passport, my driving licence and airtel landline number. I also put an additional recharge of Rs 500. (mobile no [protected]) packed Nov 2011 - activated on 20.12.2011. Further, I got a verification call in which I verified all the details. A few days later, I found my number blocked and I was asked per mobile to verify my account, I did so but it was not actiivated. I called again and the lady started misbehaving and started asking me my 'marital details'. This is a sheer breech of privacy. Finally I got someone on the line who activated my calls.
              Yesterday suddenly my sim was blocked saying that it could not be verified. This is all the more absurd as I had earlier received a payment alert from airtel regarding my landline/dsl though I had not registered my number. Subsequently Icalled the customercare for mobiles but 3 times the phone was put down on me.

              Finally I called up several other numbers and got the following [protected] (nodal officer Vikrant Pandey. I spoke to a Mr Vijay who said the problem would be immediately rectified. He gave me a REF No: F[protected] and siad I should dial 46081111. I called there and gave them the Ref. They said they could do nothing and that I should call up yet another number [protected]. There I spoke to a Ms Nasim who said that the reason the verification had failed is that the number was to be in the name of a Sunita devi. Therefore I should resubmit my documents to the Relationship Centre and it would be immediately activated. I went to the Centre and the man started misbehaving and when I asked him for his name, he refused to give it. Furthermore he threatened me and told the others that they should make sure the problem was not rectified. He then said it was the fault of the dealer. I subsequently went to the dealer who showed and gave me back the form that had been filled in which clearly shows my name, my landline number and all my documents attested. No reason had been given by airtel as to why the papers were returned. This is pure cheating and a SCAM.

              I am simply disgusted for I have been a client with Airtel since 2005. Each and every bill has been paid on time.

              The landline and DSL service has completely deteriorated. The aspect of customercare constantly putting down the phone, giving me appointments on which their engineers will come is not met.

              As a professional, I have lost work time.

              As a professional woman, I have been abused and asked about my private life.

              As an old customer, I have been treated as dirt.

              Giti Thadani
              Aug 13, 2020
              Complaint marked as Resolved 
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                B
                B.L.Sood
                from Delhi, Delhi
                Jan 11, 2012
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                Address: West Delhi, Delhi

                Dear sir,
                I have informed the customer care center regarding cancellation of installation of airtel fixed line connection last month as I don't need this service now. This service was disconnected on 18/11/2011. Kindly settle the A/Cs if any due to me, as well as my security amt. may also please be refunded to me at the earliest. Please contact me on [protected] for any further information.

                Thanking You
                B.L . Sood
                C6B/14,
                Janakpuri, New Delhi-110058
                bhandarilal.[protected]@gmail.com
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                  R
                  regent_naveen
                  from Gurgaon, Haryana
                  Jan 11, 2012
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                  Address: South Delhi, Delhi

                  We was an old connection(Connection A/c No.[protected] of Airtel at our D-12, Okhla Phase 1, site, in which we were using 3333 plan & need some minor changes but Bharti Airtel never make it possible & replied us that your connection is standalone type(Data Line). But that connection we get with voice & data. I was surprised and ask them that how they make it possible (a plan which only comes in data & voice run only data line).

                  They suggested us to surrender the old connection & purchase a new one. Before surrender my old connection I am informed the Bharti Airtel nodal officer that after surrender, I want same static ip (122.176.35.195) used in old plan in this new connection but their executive told us that is a chargeable service and changes charge is Rs. 2500/-. I doesn't understand that old static ip is free because of we surrender the connection & static ip. Bharti Airtel was bind us to surrender the old plan.

                  The above issue is raise due to Bharti Airtel department, We face lots of problem in our official work. But they doesn't want to understand our problem & given assistance. Bharti Airtel only want to earn for any how. This is not the way to serve the commercial clients.

                  Please help me to obtain my old static ip 122.176.35.195 & Close my Service Request 10032596 on urgent basis

                  Dissatisfying Customer of Bharti Airtel Limited

                  Naveen Chandra
                  [protected]
                  Regent Automobiles Pvt. Ltd.
                  D-12 Okhla Phase 1, New Delhi
                  New Connection Number :[protected]
                  Old Connection A/c No. 10788101
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                    R
                    regent_naveen
                    from Gurgaon, Haryana
                    Jan 11, 2012
                    Resolved
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                    Resolved

                    Address: South Delhi, Delhi

                    [protected]Original Message[protected]
                    From: regent.[protected]@airtelmail.in
                    To: appellate.[protected]@in.airtel.com
                    Cc: [protected]@trai.gov.in;regent.[protected]@airtelmail.in
                    Sent: 09/01/2012 01:35:57 PM
                    Subject: Service Request 10032596 : Replace static ip

                    Dear Sir/ Madam,
                    Please intemate us the current situation regarding the replacement of static ip
                    122.176.119.126 with 122.176.35.195 as per our discussion.
                    Today given Service Request No. 10032596 by nodal officer and told me that the
                    problem resolve till 9th Jaunuary 2012 but no one reached at our site till the
                    time.
                    Please send your technical person on urgent basis regarding the configuration
                    of static ip 122.176.35.195. Becuase we also need lots of time to configure &
                    check connectivity with our German based host of Chevrolet.
                    Regards
                    Naveen Chandra
                    IT - Head
                    [protected]
                    Regent Automobiles Private Limited
                    D-12, Okhla Phase - 1, New Delhi.
                    Connection no.[protected]

                    On Fri, Jan 6, 2012 at 6:30 PM, regent wrote:
                    Dear Sir,
                    We was using an Airtel Connection A/c. No. 10788101 with static ip
                    122.176.35.195. Few days back we surrender that connection.
                    And take another plan in connection no.[protected] in which you given us a
                    new static ip i.e. 122.176.119.126.
                    I requested to you please replace the new static ip 122.176.119.126 with our
                    previous surrender static ip 122.176.35.195.
                    Our Germany based host configured with static ip122.176.35.195. So please
                    configure the same static ip as urgent basis.
                    Required static ip :122.176.35.195.
                    This is a formality mail as per our telephonic discussion.
                    Regards,
                    Naveen Chandra
                    IT - Head
                    [protected]
                    Regent Automobiles Private Limited
                    Connection no.[protected]

                    On Fri, Jan 6, 2012 at 12:11 PM, regent wrote:
                    Dear Jyoti,
                    We was an old standalone connection of Airtel at our D-12, Okhla Phase 1, site,
                    in which we need some minor changes but you never make it possible. That's why
                    you bind us to surrender the old connection & purchase a new one.
                    But now I want same static ip (122.176.35.195) used in old plan in this new
                    plan but your executive told us that is a chargeable service and changes charge
                    Rs. 2500/-.
                    I doesn't understand that old static ip is free because of we surrender the
                    plan. Bharti Airtel was bind us to surrender the old plan.
                    The above issue is raise due to your department, we face lots of problem in our
                    official work. But you doesn't want to understand our problem & given
                    assistance. Your company only want to earn for everything. This is not the
                    way to serve the peoples.
                    Given me my service request urgent.
                    Your Dissatisfying Customer
                    Naveen Chandra
                    [protected]
                    Regent Automobiles Pvt. Ltd.
                    D-12 Okhla Phase 1, New Delhi
                    New Connection Number :[protected]
                    Old Connection A/c No. 10788101
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      R
                      roydebanjana
                      from Noida, Uttar Pradesh
                      Jan 11, 2012
                      Resolved
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                      Resolved

                      Address: Jagatsinghapur, Odisha

                      My Airtel DTH Setop box is yet to be repaired till this time

                      From: ROY , DEBANJANA.
                      Sent: 10 January 2012 18:03
                      To: '[protected]@airtel.in'
                      Subject: RE: Setop box not repaired (Airtel DTH Customer ID : [protected] )

                      As desired ,Airtel DTH Customer ID : [protected] ,hope my problem gets a solution from you now

                      From: ROY , DEBANJANA.
                      Sent: 10 January 2012 16:56
                      To: '[protected]@airtel.in'
                      Subject: Setop box not repaired

                      We have been following up with the dealer in Jagatsinghpur for replacement of Setop box but the dealer is playing cat and mouse game about replacing the same .It was once replaced with a faulty set and when asked by the repair mechanic to replace it for the 2nd time ,the dealer is saying he cannot send one because it is raining.

                      Such unprofessionalism and clever acts should be abolished from the business . Hope my setop box gets repaired in this lifetime .

                      The issue is under complaint since October 2011 BUT YET TO GET A SOLUTION FROM AIRTEL CUSTOMER SERVICES .

                      Dealer contact no. in Jagatsinghpur; [protected]
                      Mechanic is Manas : [protected]


                      From: ROY , DEBANJANA.
                      Sent: 10 January 2012 10:09
                      To: '[protected]@airtel.in'
                      Subject: RE: Acknowledgement Mail.

                      Contact no. is [protected]

                      From: [protected]@airtel.in [mailto:[protected]@airtel.in]
                      Sent: 10 January 2012 10:07
                      To: ROY , DEBANJANA.
                      Subject: Acknowledgement Mail.

                      Dear Customer,

                      Thank you for writing to airtel digital TV.
                      We would request you to kindly mention your account Id or Contact number in order to process your request.

                      Please note that this is a computer generated auto response


                      Warm Regards,
                      Airtel Customer Care
                      www.airtel.in

                      [protected]-Original Message[protected]------
                      Subject: Picture not coming
                      Date: 10-JAN-12
                      From: [protected]@iocl.co.in
                      To: [protected]@airtel.in
                      Message body:
                      We are facing problem with the Airtel setop box since October 2011 ,we have
                      approached many times the customer support but no help provided till date .
                      Kindly extend service engineer to rectify the problem at the following address:

                      DEBANJANA ROY
                      QTR. NO. 4302D
                      PARADIP OIL REFINERY,
                      DIST : JAGATSINGHPUR,
                      ORISSA-754141
                      Mobile no:[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Sir/Madam,

                      As per the above complaint no of ID [protected] I inform you despondently that your concern enggineer having Cell No [protected] visit our home at 08.04.2013 to slove the complaint.After enquiring he found the fault in STB and finnally recomded to change the STB.Till date due to unavaibility Of STB he donot change the STB. he is also demanding the money Rs 350.STB is already recharged with Rs 350 How can i pay again which are deducted from my account
                      Please do solve the Issue as soon as possible due to continuity of IPL leage Match.

                      Pradeep Kumar
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                        S
                        sudeep.ganesh
                        from Noida, Uttar Pradesh
                        Jan 11, 2012
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                        Address: Kerala

                        Greetings Airtel,
                        This is a complaint letter from myself regarding my money getting deducted unnecessarily (from my Airtel Prepaid Kerala Account) through some ACTIVE SMS service even though I have not subscribed for any.

                        SMS SERVICE DETAILS (Message Details) :-
                        Sender ID :- AD-97890
                        Type :- Dating
                        Category :- Dating Tips
                        Amt deducted :- One Rupee Per incoming SMS.
                        Last SMS Received :- On 11- JAN - 2011 at 02:47:03 AM

                        Steps already taken from my side :-

                        1) Spoke to an Airtel customer service executive regarding the same and got a *fake
                        confirmation from his side that my problem has been resolved. It may be kindly noted that
                        as per his direction I have also :-
                        1) send stop sms to 121
                        2) made the "Info service" in the massage settings of my handset to "OFF" mode.


                        RESULT :- THE ISSUE STILL EXISTS < Still getting the amt deducting dating tips sms. >


                        2) Spoke to a second Airtel customer service executive (Shamna on 09/Jan/2011) regarding the same and again received a *fake assurance from her side that my problem has been resolved. Request Reference number is CBDSB[protected]

                        RESULT :- THE ISSUE STILL EXISTS < Still getting the "amt deducting dating tips" sms. >

                        3) Spoke to a senior Airtel customer service executive (Aishwarya on 11/Jan/2011) regarding the same. I told her that today morning 02:47:03 AM also I have received the "amt deducting dating tips" sms. But she told me that she cant find any such sms service active for my mobile and hence there is nothing that she can do further.

                        I am using Airtel service for many years. But now a days, I am very sorry to say that its really frustrating and irritating to the core. The commitment, the service and attitude that we receive from the customer care reps are totally horrible. There is no sorry figure, no apologies and not even any respect. The second CSE namley Shamna just kept the phone in between the conversation.

                        I am just astonished to realize that after making such a big mistake nobody from the customer care is not even saying that "I/we am sorry" ya "I/we apologize".


                        I expect the Airtel team to resolve my issue as early as possible and let me know a true conformation from you side regarding the same matter. I hope I get the justice this time with Airtel before making me move towards the consumer court procedures.

                        Regards,
                        Sudeep Ganesh.
                        [protected]

                        AirTel — money was deducted unnecessarily

                        i was told by that airtel provides a call rate of 1.50 rs per minute for std but after talking for 5 minutes i found that my 12.32 rs were deducted,,,,on which basis i dont know .another day i got a top up of rs 60 so no money was transacted but only msg came rechare successfully with 60.00 and talktime 0.00 .please pay to the retailer...........

                        AirTel — Unnecessary money getting deducted

                        Hi,

                        My name is Shency john, my mobile no is [protected], this number has got 2 services activated automatically and i have started getting charged in the same , i have complained twice on the same, however the issue stands unresovled yet, can i get help on resolving this

                        Regards
                        Shency John
                        [protected]@gmail.com

                        Airtel — AD-97890

                        I have asked the details about Unsubscribe the details o[censored]nknown messages like Air tel Updates Such as 50000 & AD-97890. But Air tel is not deactivating the service. I am paying daily 1 rupee to unknown services.PLz Help me..
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                          S
                          sparun2020
                          from Chennimalai, Tamil Nadu
                          Jan 10, 2012
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                          Address: Bangalore, Karnataka

                          Mobile No: [protected]. I have not activated any MMS service. But i have receiving sms message and deducting 2 Rs from my mobile account. i want to deactivate the same immediately. and return back the same immediatly

                          I Have already called customer care and informed 6 times and i have sent the message more than 10 times to stop the MMS service subscription for this mobile no.

                          Why you are begging like this ? You earning profit by begging like this only ah ? How much time one person should call and message for you. Instead of begging like this you can do directly.

                          There is no words to scold your service ,simply from your side you will activate some other things and deducting money from our side. This is not shame for like this big mobile service provider.

                          Why you guys doing this begging job like this. I have too much of anger if i call from mobile means simply you omiting the call.


                          Hereafter if you activate anything for this mobile i will surely call and scold like anything. Thatz sure.
                          Now the issue resolved
                          My Friend, please send sms to STOP write and send to 121. And if you seen after short massage. And if you want to stop then only number sent it.
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                            D
                            duhanvinita
                            from Bengaluru, Karnataka
                            Jan 10, 2012
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Sir/Ma'am

                            I would like to raise the same complaint for my Airtel prepaid phone number bearing [protected]. Inspite of having sufficient balance I am unable to make calls and I am also getting an automated reply as ‘U HAVE INSUFFICIENT BALANCE TO MAKE A CALL and gets disconnected. I have faced a lot of problems because of it, unable to make important calls at most urgent times.

                            I tried contacting airtel helpline and even that gets disconnected, because of insufficient balance. It requires a minimum balance of 50paise.
                            I called up customer care services so many times but nobody is taking the responsibility and no one ready to take up this issue seriously. Sometimes i was put on hold for some 15 min or more than that saying they are transferring this call to somebody else and they never come back. Sometimes they themselves cut off the call.Sometimes they say its a problem with your handset but let me make it very clear to you that i changed my handset last month only. This problem was there even before changing my handset. I told them the same but they do not agree. I am highly disappointed with the way you guys are responding.I am facing a lot of problems because of this.

                            Please make sure that this doesn’t happen again.

                            Awaiting your kind reply.

                            Thanks,
                            Vinita
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir,

                            I would like to raise a compliant against Airtel in the consumer forum. My Airtel prepaid phone number bearing [protected]. I was having prepaid airtel balance of more than Rs. 40 and sometimes even Rs. 60, Inspite of having sufficient balance I am unable to make calls and I am getting an automated reply as ‘U HAVE INSUFFICIENT BALANCE TO MAKE A CALL, HENCE IT WILL BE DISCONNECTED’ and gets disconnected. I have faced a lot of problems because of it, unable to make important calls at most urgent times. I am extremely unhappy with this happening.

                            I tried contacting their helpline and even that gets disconnected, because of insufficient balance. It requires a minimum balance of 50paise.
                            One way they are wrong in claiming that I have insufficient balance and other way they are not even giving me access to raise compliant.

                            Kindly provide me justice in this matter with proper compensation and making sure that this doesn’t happen again.

                            Awaiting your kind reply.

                            Thank You.

                            Regards,
                            Srinidhi Y.S
                            Sir/Ma'am

                            Even i am facing the same problem. I would like to raise the same complaint for my Airtel prepaid phone number bearing [protected]. Inspite of having sufficient balance I am unable to make calls and I am also getting an automated reply as ‘U HAVE INSUFFICIENT BALANCE TO MAKE A CALL and gets disconnected. I have faced a lot of problems because of it, unable to make important calls at most urgent times.

                            I tried contacting airtel helpline and even that gets disconnected, because of insufficient balance. It requires a minimum balance of 50paise.
                            I called up customer care services so many times but nobody is taking the responsibility and no one ready to take up this issue seriously. Sometimes i was put on hold for some 15 min or more than that saying they are transferring this call to somebody else and they never come back. Sometimes they themselves cut off the call.Sometimes they say its a problem with your handset but let me make it very clear to you that i changed my handset last month only. This problem was there even before changing my handset. I told them the same but they do not agree. I am highly disappointed with the way you guys are responding.I am facing a lot of problems because of this.

                            Please make sure that this doesn’t happen again.

                            Awaiting your kind reply.

                            Thanks,
                            Vinita
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                              M
                              mayank1111991
                              from Pune, Maharashtra
                              Jan 10, 2012
                              Resolved
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                              Resolved

                              Address: West Bengal

                              I HAVE PORTED FROM VODAFONE TO AIRTEL.
                              ON THE PORT BEING SUCCESSFUL(1.12.2011) I CALLED IN AIRTEL CUSTOMER CARE TO KNOW MY TARRIFF PLAN
                              THE CUSTOMER CARE EXECUTIVE INFORMED ME THAT I HAD GOT 800 AIRTEL TO AIRTEL FREE MINUTES 5OO SMS AFTER WHICH MY AIRTEL TO AIRTEL CALL CHARGES WOULD BE 10 PAISE PER MINUTE AND AIRTEL TO OTHER MOBILE 60 PAISE PER MINUTE VALID FOR ONE YEAR.
                              WHEN THE FREE MINUTES WERE OVER I WAS BEING CHARGED @25 PAISE PER MINUTE ON LOCAL AIRTEL CALLS INSTEAD OF 10 PAISE PER MINUTE.
                              AFTER THIS I CALLED AIRTEL CUSTOMER CARE (ON 1.1.2012) TO ENQUIRE ABOUT THE MATTER AND I WAS TOLD THAT I NEED TO MAKE A COMPLAINT TO THE NODAL AUTHORITY OF AIRTEL.
                              I MADE A COMPLAINT WITH THE AFORESAID AUTHORITY AND IT WAS ADRESSED BY MISS DEEPIKA ON 3.1.2012 .
                              THEN ON 9.1.2012 I RECEIVED A CALL FROM AIRTEL SAYING THAT THE MATTER WAS RESOLVED.
                              I HAD HARDLY HUNG UP THE CALL WHEN I MADE A LOCAL CALL ON AN AIRTEL NUMBER AND I WAS CHARGED @25 PAISE PER MINUTE.
                              I CALLED UP THE NODAL AUTHORITY OF AIRTEL ONCE MORE TO MAKE A COMPLAINT.
                              THIS TIME THE COMPLAINT WAS ADDRESSED BY MR. ANIRBAN DEY WHO TOLD ME THAT THERE WAS NO SUCH OFFER FOR CUSTOMERS WHO PORT INTO AIRTEL FROM OTHER NETWORKS AND THAT IT WAS THE MISTAKE OF THE CUSTOMER CASE EXECUTIVE WHO GAVE ME WRONG INFORMATION.
                              HE ALSO INFORMED ME THAT THE CUSTOMER CARE EXECUTIVE HAD NO AUTHORITY TO GIVE ME INFORMATION ABOUT MY TARRIFF.
                              MY QUESTION IS WHY SHOULD AN INNOCENT CONSUMER SUFFER FOR A FAULT ON THE PART OF A PERSON WHO ASSUMES THE CHARACTER OF A REPRESENTATIVE OF SUCH A WIDELY USED MULTINATIONAL SERVICE PROVIDER?
                              THEREFORE ITS MY REQUEST THAT I SHOULD GET THE TARRIFF INFORMED TO ME BY THE CUSTOMER CARE EXECUTIVE FOR THE INFORMED PERIOD.
                              - MAYANK AGARWAL (CONSUMER)
                              -[protected] (NUMBER UNDER THE CONFLICT)
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                Aditya Ravindra Khare
                                from Bengaluru, Karnataka
                                Jan 10, 2012
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                                Address: Pune, Maharashtra

                                I would like to bring it to your notice, the issues faced in mnp. I am a user of airtel in pune. I had applied for a porting code on the 28th of december and got the same az139668. I applied with all the documents to vodafone and submitted the port in request on 29th dec. I got a reply from vodafone that I cant port due to contractual obligation for which I contacted airtel and they informed me that I had a cug exclusion enabled on my account which I asked them to discontinue and also remove and company names associated with my account. After I got a confirmation from airtel that all the exclusions are removed and there are no contractual obligations, I resent the request in vodafone on 3rd of january, after which I got a call from airtel's mnp team regarding the port out and they gave me different offers like discounts on rentals and 2 months free gprs which I denied stating that I just need to port out because airtel doesnt have that much speed support on gprs which other providers have. Later I got same reply from vodafone that the request is rejected due to contractual obligation on 5th jan. So called airtel again, they informed that since the mnp team offered you discounts on rentals and offers they have closed your request of port out which I was totally upset about as I had not asked for any discounts or offers, so I asked them to cancel them all and just allow me to port out. I got a reply that there are no subsisting contractual obligations on my account and I can port out. I resent the request on 7th of january the 3rd time and today 10th of january I again got the same response from vodafone that there are contractual obligations. I am totally upset with this service and need some authority to pitch in and resolve
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                                  V
                                  vyshampayan
                                  Jan 10, 2012
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hello,

                                  I have a Airtel 3G internet connection with USB modem(They call it Dongle).
                                  When i took the connection they said that first 3 recharges i will get double the amount of GB usage free.
                                  I have recharged 2 times from the day i took the connection and surprisingly i recieved only half the amount of free data usage.
                                  They have packages like 2.5 GB for Rs 675. I recharged with the same amount and to my surprise i got only 1.25 GB of data.(As per their information i am supposed to recieve 5 GB)
                                  When i tried to call Customer support they talk to me 2 minutes and disconnect the call for no reason.
                                  I've been doing this for last 3 days and no response.

                                  More over rates specified on the site www.airtel.in and actual rates are totally diffferent.
                                  This is clearly decieving the customer.

                                  This is not the first time i have issues with Airtel and it's customer support.

                                  Please suggest me on how should i proceed further.

                                  Regards,
                                  Vyshampayan Datar
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    viishesh
                                    from Bengaluru, Karnataka
                                    Jan 10, 2012
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                                    Address: Ghaziabad, Uttar Pradesh

                                    Dear sir,
                                    I am pradeep rana and my airtel no. is [protected]. My office is located at sahibabad industrial area ghaziabad and till november 2010 i was using your broadband services at the said office address. Due to technical problems in your network i surrendered my connection. Now on 21st dec. 2011 i called back at your no. [protected] to provide me a new connection, they didn't responded me till i called back again on 29/12/2011. They told me that airtel don't have the connectivity at your site, i told them that i already was using your broadband services till one year back, then they sent their person to verify my claims. They fill up my form and get necessary documents in this regard afterwards a wireman arrived and done the wiring on 30/12/2011. And till now i have made many calls and all your executives are making falls commitments since then. On 6/01/2012 miss shabnam claimed that your connection will be installed by 6pm of 07/01/2012, that came to failure. Now today miss nisha tiwary had committed that my connection will be installed by 7:41pm on 11/01/2012, and complaint no. is 10107266. i hope god bless you and may make you so strong that you may fulfill your said commitment.
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                                      zulqer
                                      from Bengaluru, Karnataka
                                      Jan 9, 2012
                                      Resolved
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                                      Address: Karnataka

                                      On repeated complaints from Oct 2011 every time my speed of 1Mbps is decreasing from 1st week of every billing period. Every billing period starts from 5th of every month.From 7th onwards company email starts as 80% data consumed on without used sanctioned quota of 5GB.On every complaint they are not in searching genuine reason.For your kind ref. attached a complaint email copy. They have recorded falsely as 1.5 GB downloaded on 7th Jan 2012 at 15 pm.
                                      ----- Forwarded Message -----
                                      From: Fiyaz Pasha <[protected]@yahoo.co.in>
                                      To: "[protected]@airtel.in" <[protected]@airtel.in>
                                      Cc: "appellate.[protected]@airtel.in" <appellate.[protected]@airtel.in>
                                      Sent: Sunday, 8 January 2012 11:39 PM
                                      Subject: My sanctioned data 5GB corrupting[protected]a/c15683537

                                      Sir/Madam,
                                      On repeated complaints my speed decreases and my sanctioned quota of 5GB is corrupting in [protected] A/C 15683537 .On 7th Jan 2012 I was in my home with weekly holiday from C.E.S.C (K.E.B) in front of system with browsing I has not downloaded a single image or voice file from 11am to 5pm.Without downloading a single file why my data is misusing .Please keep a vigil on this matter or limit my speed.I am not satisfied with this type of HIDDEN SERVICE .Please alert me online while downloading or block my download option.
                                      With Best Regards
                                      RABIA BEGUM
                                      [protected].
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        neelkant
                                        from Indore, Madhya Pradesh
                                        Jan 9, 2012
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                                        Resolved

                                        Address: Raipur, Chhattisgarh

                                        hello sir...m receiving some blank calls from [protected] since past 3-4 days can u plz get me the details of the user
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        the blank calls gives me that number [protected]my number is [protected]
                                        hello,
                                        I am from jaipur raj. india
                                        someone is making call on my ladline or mobile and talking this type :-where from you -who are talking, when we ask that who is calling, he doesn't give answer and cut the phone line.he is calling from two numbers.[protected] and another [protected] on my landline number[protected] and on mobile number [protected].he calls us in the latenight also and makes us
                                        i have been receiving blank calls for this Airtel india number [protected] no body speaks on the phone sometimes i hear airtel tele marking info but this is not airtel tele marking no i want to know on what address this phone is registered on

                                        Thanks
                                        my no. [protected] was issued to name of the company signin
                                        2 months back this no. has been transfered to personal id.
                                        the issue is that if company is not paying bills for his nos. why above mention no. has been deactivated.even when i am paying my bills on time.
                                        hello
                                        im receiving too many abusing calls from the number [protected].i would like to know that person`s details.
                                        hello
                                        i m recieving too many blank calls from the no. [protected].
                                        i would like to know details of the person
                                        need details of person who give me blank calls from no.[protected]
                                        i have reciving blank calls from the number [protected].. give me the details about it..

                                        Airtel — A person is giving blank calls from many days

                                        Hi,

                                        Last month my sister lost her mobile from her office and after that we taken the same airtel number.
                                        From that event one person is just giving blank call on that number and if we pick up the number then also he speaks some irrelevant things.
                                        And airtel can't block or filter out the number.
                                        What should I do for this issue? because we can't give police complaint as the person may know her.
                                        Hi,

                                        Last week one person is just giving blank call to my sister lost
                                        From that event on that number and if we pick up the number then also he speaks some irrelevant things.
                                        And airtel can't block or filter out the number.
                                        What should I do for this issue? because we can't give police complaint as the person may know her.
                                        Sir,
                                        i have given complain to air tel call center regarding blank calls saying that it is from air tel to give the rate plan.but even after a period of six days no action have been taken .pl. doneedfull
                                        i am gettting a miss call from the number [protected]. my number is [protected]
                                        i am gettting a miss call from the number [protected]. my number is [protected]
                                        i would like the details of the number
                                        my wife has been getting blank calls from the following numbers.
                                        [protected],[protected],[protected],[protected]. i want to know who owns these numbers. kindly help. wht cation can be taken. i live in the UK and he has been sending rubbish messages to my UK mobile as well
                                        I am getting blank calls from [protected] at odd hours. Kindly mail me the details of this number.
                                        Dear Sir

                                        I want to know the details of the num [protected]... as from that num so many blank calls are coming on my number. So plz help me. i am very confused. its urgent.
                                        Hi Team,

                                        Please help me with the address name and the location for the below contact.
                                        [protected].
                                        Request you to let me know the details details asap.
                                        Please send the details to [protected]@yahoo.co.uk

                                        Thank you.
                                        Instead of warning and continuous requests to him/her several times the person is calling and disturbing at peak hours.
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