Airtel Complaints & Reviews

Airtel — Billing misconduct

I made a payment of 326/- on 23-sept-2009 against my aug bill through Airtel website (Easy Pay option). I used my credit card for the payment. The payment was successful and the amount was debited from my account. After a month i got a call from airtel for making the payment (again). The payment that i made, was not reflecting in my airtel account. I lodged a complaint to verify my payment. Since October '09, I've been given several calls for paying the amount, several talks to the cust care, their managers. I've been helping Airtel to resolve this issue. I provided them whatever they asked - transaction number, date, amount, mode of payment, credit card bill copy, and even my CREDIT CARD NUMBER.
Finally on 11-Feb-2010 Airtel responded that they cannot look into the details because there in no data in Airtel logs and I'm required to enquire my credit card bank to revert my money back to my account.
Till then, I've been facing more than 10 times, my services being barred. And now they have disconnected my number.
Scenario is that, Credit card bank has a max limit of 60 days (after transaction date) to enquire for any transaction, after that they cannot see details.

Why am I, a customer, required to run around the payment that i made using Airtel website. If their website/application is not capable of taking the money, then there in not my fault. I'm using the services and making the payment on time.

Airtel cannot give me the services back till the time i do not make those 326 Rs payment again, and CC bank cannot revert my money after 60 days of transaction.
This delay is from Airtel only because of which i'm in this condition.

Please suggest what to do?
Thanks,
Shashi

Airtel — Problem in deactivating SIM.

I lost my mobile today.

I called Airtel customer care to deactivate the SIM (Mobile# [protected]).

She asked the owner details and address, Since we took this connection around 2 years back so gave her the name correctly but address till street level.

Then she asked when did you recharged last, i told her the date and amount. She told that you have to tell the last recharge details of paper recharge not easy recharge. Then she told get the details and then call. How could i remember the last detail of paper recharge as from past more than 6-8 months i'm getting easy recharge.

Very rude behavior and seems they are sitting just to irritate and exploit consumers.

I agree with you. Some of the customer care representatives in Airtel look at customers as if we are liars and cheaters. Why would we have to cheat for a rupee? Airtel also has a history of harassing customers by charging them for services they never requested.

Sir,

My contact number is [protected] / [protected].

Even today I contacted the sales person, and there is no positive reply. The Customer service in Anna nagar East is not even ready to consider or register my complaint.

Regards,
S.Pugazhenthi.

Sir,

Till todate there is no progression in my complaint. Also to be noted if the Airtel money sim is not used for transaction it will be deactivated and the amout could not be restored. So in my case they are making it to that point. Whenever I call the concerned persons they are telling my complaint is in processing or they have to discuss with their higher officials. When I approached Viveks Showroom they're telling 10 out of 100 people are getting this same airtel money sim problem and they are not responsible for these problems. Can anyone suggest me how to approach this situatuion legally?

Sir,

I received the message in consumer court website as the problem was resolved. Can you tell me how to get RS.4000 from those deactivated and recycled airtel money sim card?

Thanks & Regards,
S.Pugazhenthi

Airtel: Mobile phone services — Promotional Calls

Three times registered for Do Not Disturb calls. Complaint has been launched 8 months back, but still the service is not deactivated.

Airtel Prepaid — promotional calls

1.i had already subscribe to do not disturb service still i am getting those calls from last 8 months..i have complaint 100 times in the customer care but its of no use.

2.i had not even subscribe for bharat pack unneccesarily they deducted my account by rs 5.

3.once i recharged my phone by rs.20 talk time 15.in the morning when i checked it showed nil balance.no response from customer care side.

I MUST SAY AIRTEL WORST CELL SERVICE I HAD EVA SEEN NO NETWORK NOTHING, , , , , , , ,

ONLY JUST I WANT ADRESS OF CUSTOMERS MOBILE NO IS [protected]

i had registered to do not disterb subscribe more than ten times, theytold ur complain has been registerd, complain registration no will be send through sms, ten times i have registerd nocomplain no. has been sms, and the promotional call frequently sent in ten minutes interval.i am already bother about ur connection, suggest me what i will do shall quit from ur service? my mob no.is [protected]

Airtel — Airtel Prepaid connection- Promotional SMS or CALL

Dear Sir,

every time when call and disconnected the call i receive a message of balance in my account.
as well i receive a promotions says dial some XYZ number to set hello tune etc.

same way 3 days back i received a promo in my account balance message. i have been told to dial 556782 to participate in some bumper offer charges will be 9/min.

but the call was just for 3 sec of saying( thanking you for calling unfortunately you are disconnected)

and my amount of Rs.9/- deducted from my balance of Rs.39/-

and my balance was only 30/-

These Airtel network company always use this type of tricks to deduct from the people who even go for prepaid connections also.

Please take severe action against these type of fraud promo and other type of illegal and fraud calls.

Thanking You,
Shankar.L

Bharti Airtel Prepaid Mobile Service — Receiving promotional calls & sms even after registrations on DND

Dear Concerned,

Please be informed that i am avaling DND services since 2010. For the first forty five days it was fine that i was receiving promotional calls & SMS's. But today is 30.05.2011,still i am receiving such promotional,marketing calls & sms(related to property). I am fedup of this. So many times i have called on Airtel Customer Care and breif them about the problem i am facing daily by unwanted calls and sms.I am feeling like cheated, badly harrassed & distracting myself daily with unwanted calls & sms on number. Even more of time i have received calls from airtel guys selling postpaid connection on phone, offering me VAS related services like Hello tune. Bad customer service...customer care guys are useless nevers resolved anyone one of issues...and maximum time dissconnected my call....put my call on hold & never respond...I am sharing all this here for enhancing this in knowledge of general public....Airtel really sucks!!! i am closing all my connections & will initiate legal action for the said subject....

My cell no is [protected]

Dear Concerned,

On daily basis i am receiving more than ten promotional sms on my number which is highly harrasment being on airtel network. Every time you guys have kind of excuses which is totally not acceptable. I am mentally disturbed between all this. My last call on the captioned, one of your senior manager can directly talk to me on this. NO MORE REPLIES ARE GOING TO BE ENTERTAINED. Talk to me directly or close my connection.

Regards,
Abhay Srivastava

Dear sir,

every time we can send mail. i can give my number you can check what the status.

sorry for the delay in responding.


Regards,
Shankar.L

I have Airtel Simcard from last 3 years,In my room there is no signal of airtel,my house is in the mid of the city.I call several times to customer care,they says your problem will be solved in 7 days but after a month the problem remains same.This is my very old no. thats why I cant change this.Having lots of trouble I decided to divert my calls to other no.,I call customer care again,they tell me you only divert a call on airtel and idea,then I purchase a new idea connection.I call customer care again to activate call divert to my new idea number now they says you only divert a call on airtel local no.
What can I do now this is a very worst customer care,kaise kaise gadho ko bitha ke rakha hai.

I am an existing Airtel digital TV subscriber and recently i have paid the money for upgrading my existing settop box to HD settop box. I have registered a complaint request no:6262091 on March 24th. My customer ID: [protected]. I have been calling customer care daily and would have made atleast 50 calls for this issue. Most of the time customer care people disconnect my calls in between purposefully.
I have escalated this matter to the supervisors named rachana, kalpana and vivek who too disconnected my calls in between and giving me false promises of resolving the issue the same day and giving a call back. Till now I haven't got a single call from any people including customer care or back end installation team. Customer care infact gave me some contact numbers of backend team. In one number of the agency they never pick up the call and other numbers of engineers provided are invalid numbers. Its like cheating a customer and giving false promises. I am really fed up talking to customer care and lost my piece of mind and money for past 6 days. I am writing to you hoping that you will provide me some solution. If you are not able to provide the connection refund my money. Other service providers will come and give me connection within hours of calling them. Since im an Airtel customer for past so many years I thought I would go with it. Inspite of making more than 50 calls from past 6 days no one has turned back and I havent received a single call till now from any of Airtel people. I regret taking airtel connection. I will go with some other connection who provides good customer care service and values customers. I want my money back which I have recharged for Rs.2250 for new HD settopbox. So please help me get my money.

Dear sir,
My name is vignesh and my number is [protected]. I bought a new airtel sim b 4 a month
and after a week of tat I got a call frm
customer care regarding my sim
verification , I had given correct details
and they said everthing is correct and
each week they called and verified my
details . But on saturday( 30/ 4/ 11) . My
msg and call was blocked, if I try to
connect a call it goes to cust care .
They again asked my details and said
after 24 hrs my sim ll be activated ,
until tat cant use ,my sim . Then next
day also it was, still in hold . Again dey
said sry for trouble , dey ll clear it
quickly . But day 3 also started still I
cant use my sim . I never seen such
a ,bad sim verification in any netwrk .
All cc ppl saying it ll get ready soon ,
but no one is taking respobsible for

I am completely fed up of Airtel's attitude towards broadband issues which they are not able to fix it. I raised a request to relocate my broadband connection from Basaveshwar Nagara to Kammanahalli in Bangalore on July 3rd and the relocation is not taken place sofar and they are simply giving some stupid reasons like there is some problem with Software Upgradation and some .
Airtel being such a big organization, is doing software upgradation for months togteher. I am also a project lead and handles multiple projects and we also do software, database upgrade and so many things. But we take not more than one or two days for doing this exercise. First they should kick CEO's for not able handle this kind of situations.

Now, Airtel's service has become from bad to worse i am not getting any bad word to scold these mother [censored]rs. I am so fed of this [censored]ng airtel people. which has affected my personal life completely. I am not able to spend time with my family and kid which has frustrated me a lot. I dont have other option to go for some other service provider as there is no feasibility in that area. I have my neighbour who has Airtel broadband connection which is up and running. I dont know what is the problem with these mother [censored]rs. They are not letting me know what exactly the problem with this. They are simply dragging this on and on and on.....which has frustrated me a lot.


I REQUEST PLEASE DO NOT GO FOR AIRTEL AS SERVICE PROVIDER RATHER GO FOR ANY OTHER. BECAUSE THEY HAVE INCREASED THE MOBILE TARIFF ALSO WHICH IS AGAIN PAIN IN THE FOR USERS.

This bloody airtel sucks a lot and please please please please do not choose mother [censored]rs as service provider for any services...........

Now this issue has been fixed and there is nothing from your side need to do. Thanks for looking into this.

Hi this is akhilesh kishore.My mobile no. is [protected],
I call up air tel customer care many times to solve my problems but neither the company nor their any staff have taken any initiative to solve my complaint.
my problem is from April 2011, whenever i go in roaming my outgoing facility is barred by this air tel.
i complain about this to then in April,June,Sept,Oct,Nov & Dec total 7(seven) times but nothing has been done.
In place of solving my problem the company barred my no for customer care so that i cant complaint any more.Till date i cant call on 198.
Although i already launch a complain about this thrice.
and when ever i am in roaming the company cutting my balance,
is this the way to provide service to customer,why not TRAI banning these CHOR & DACOIT companies its really matter of same for TRAI.

If you can do any thing then please do, and thought a lesson to these CHOR companies.

thank you very much.

I have been trying to get in touch with a so-called "customer care executive" of Airtel on their toll free 121. After dialling options 6, 5, it takes you to an option asking your confirmation about 50p charge for a 3 minute talk with the customer care executive. When I press 1 (to confirm) it just answers "dial 121#.... to know your balance, thank you for contacting airtel....

I really am fed up with Airtel's "go to hell" customer care attitude. This is not the first time, even before on several occasions I have faced this problem.
I have therefore left a complaint on their website and I got a reply that someone will contact me in 2 days....(2 days to address a customer's complaint?????). Just waiting for this conversation and then I will switch over to some other service provider.

I think the Chairman Mr. Sunil Bharti Mittal should take a personal assessment of his company rather than talking big !!!!

Murlidhar Iyer

WORST CUSTOMER CARE IN THE WORLD IS = AIRTELL

Dear
sir, I am using airtel network since 8 years. I never thought they will cheat the customer very smartly. I have activated the 2G data pack througe thire SMS service, after that one popup came to me saying that thanks for recharge you will get the confermation MSG for activation. But Msg didn't come even after 1hour. But we started using the internet because somany times they won't send it. But the next day morning my balance was 0. I was surpriced. when i called them 1st time they said your internet pack got over, so we took the money from my main accont. 2nd time they told the back was not activated, So we took the money from main accont. even The guy was talking like we cont refund my 300 rupees. You can do what ever you Want. I was realy upset so thet i am here to write my Problem. Please help in this.
Regards,
Karthik

AIRTEL DIGITAL TV — Airtel DTH was not working

Dear sir,
i am chandrakant, i have been using airtel DTH ( Customer ID [protected]) for the last 2months. and last 3 days exactly 15 jan 10 may airtel DTH was not working, there is technical problem, (No signal/loss signal) I called many time customer care they said our side technical problem. but I check my neighbours airtel DTH is working.
i really fed up calling them.

please help me in this case.

Dear Team,

This is with reference to the customer Id [protected], which I was recharged on 18th July 2010, but from 18th it was not working and the same day I was registered a complaint regarding the same with Complaint Number : 3335450 but there is no revert from Airtel as of now…..

After 10days when I called to Airtel customer care then they told me that they already close the same call I don’t know with resolving the complaint how can one close thy call.

Today again I registered a Complaint Number: 3419330 for the same. But again there is no revert from ………………….

There is such a pathetic services in AGRA, who will continue with AIRTEL DIGITEL ……….

Kindly look at this and realize my 10 days in the next month billing.

Regards,
Namit.
[protected]

Very Bad Serviceing for the Airtel Digital T.V.(Airtel DTH)...etc

i have recharged with Airtel standard pack but after recharge i am not able to watch some channel which is in my package, i called customer care service executive twice but there response is not good, they are talking to us like they obligation us and they talk very roundly. i called on 18th August-2021 between 9-15Pm to 9-30 Pm and even their senior executive also not responding well and disconnect my call while i was talking with him so i request everyone not to buy Airtel DTH just boycott Airtel DTH so they will understand that without customer they are nothing. i called on [protected] from Surat, Gujarat

my airtel bill — unauthorised pc secure charges

pl refer my latest telephone bill #[protected] dt 27/07/08 for rs.737/- wherein u have charged rs 180/- being the pc secure charges which are unauthorisedly levied by u. though i have registered my concern to ur call centre vide complain id #36924499 dt 04.07.08.
u r requested to please remove these charges from my bill and note for future billing also as i am already having antivirous installed in my pc and no more interested for ur this service.

please provide me a duplicate copy of the bills for the number 46601601, 46601602, 46601603, 41983637, 41983638, 41983639 and 41983640..i need last 2 months copy for each of the above mentioned numbers..

AirTel — Fraud in billing by Airtel

Dear Concerned,

I am Mayank Ghai a Research and Development Engg by profession and also a customer of Bharti telecom (Airtel). My user id and telephone no. is [protected], and I have been a customer of Airtel since more than 2 years. This mail is to address you the travesty of the experience I have faced by Bharti Airtel over and on since my tenure. I am personally satisified with the connectivity of my internet cum Telephone connection but the billing has always been very dubious.
To start with I don't use my phone connection and only use Internet services for which the connection was taken, but since the phone was enforced with the connection thus, I was not left with the choice but to accept the landline connection as well. My travesty begun first that my bill were overcharged with faulty phone bills stating that I intent to use my phone but in realtime the connection was not used. The initial prima face was that they provided faulty nos. against my bill stating that these are the numbers I called but after a lot of plead and then shouting they agreed that it was there server problem which led to this waiver.
The second time I was charged for a service with some Phone identification number scheme that led to my bill increase. On having noticed the Airtel customer care refer Reference no. 11205826 which was two long hour call that they claimed that they could introduce any service in my bill as value addition without my consent. Nevertheless, the problem went unnoticed till I launched another refrence no. 799940 with talks leading to then floor manager ( Mr. Kunal) whom again had a problem to admit that without consent services are not liable to be billed in my amount.
The bill then aggrevated to another call with them this time paying no heed to my call. My call was several time hung up and then finally when things got worse and I was literally out of my patience they launched another compalint which led to reference no. 6150721 where then the floor manager ( Mr. Raju) then took of the faulty amount when I thereatened of not paying and disconneting my number. But even then asking for all the compensation for this harassement, he never was in mood to pay attention to my ears, though he did agree that it was thier fault.
The latest has been that suddenly again my Plan has been shifted from Rs 699/- as base plan to Rs 799/- without my consent and this time the reason is the same that we increased the broadband speed to 256 kbps against 128 kbps which I subscribed without any prior knowledge and this time around the floor manager ( Mr. Vishal ) and team leader (Mr. Ashish) did agree that some customers might have not been informed before to this change. Also, there is no proof of my voice consent to them. The also tried validating that according to TRAI braodband means atleast 256 kbps and was making them hard to explain that I subscribed Internet connectivity and not broadband. Also when I asked to Launch a complaint satating that this time I want to be written in my grievance as that " I want to Airtel to write that I have been Cheated and Frauded by Bharti Telecom" in my compalaint, they refused to do so. Also, I wanted them to message me my stated complaint to my cellphone, they bluntly refused to do so and the Team Leader harrowingly dismissed my words. Though I have been able to lodge another refrence no. 10394078 dated 11/08/08 by Mr. Ashish and Mr. Vishal and also been said they they have written the same words as I have stated, I still undermine that they havent.
Dear concerned I have always been a loyal customer by paying my correct amount on time and never been in farce to discalim my duty. Also, I wont pay this bill till this matter is taken with concern and solved to purview my harassment, as everytime they get a licence to harrow customers like us. I also wanted to discontinue but then I decided to fight and set an example for all such customers, thus I am reffereing you to my help. I want legal action and harrasement compensation to be claimed against them, so that such fraud could be lesson to them against all customers.. Kindly also seek that the customer care people should also seek to listen to the customer as they have been doned an apathy towards a customer.
I hope to get a reply from your side soon and an action to be taken against them.

Thanking You

Regards
Mayank Ghai
10a / 25 Shakti Nagar
Delhi -7
[protected]

to whomsoever it may concern


we have not received the bills for july -08 for the following mobile nos.

[protected]
[protected]
[protected]
[protected]

kindly send us the bills or fax it for 25594591 or let us know the bill amt for above mobil nos. through mail. so that we can avoid the penality charges

regards

mary.

I want to get the copy of my Airtel Post Paid connection bill on my email ID for my no.[protected].

AirTel — Fraud Bills

A mo. no [protected] in the name of my son and used by my Daughter-in-Law is having AIRTEL connection.I am cursing myself for selecting the Airtel who does not care for their customers and keep giving big adv. to fool more and more customers.I am giving below my case:

Since last 6 months, including this month, the Co. is regularly sending the Fraud bills.They, without our knowledge and consent, are including Rs 300 for 900 mins local free calls.Also the charges are not shown once but number of times for same dates.

First time, in Feb. when bill came I called customer care.Theywere fully aware of it as they immediately replied that its a mistake and they would rectify it.The call it as Waiving Off the money in bill and not rectifying it.They dont send a corrected bill.

This inflated bills are coming again and again since last 6 months, Though I am writting to all includind Appellate Authority but no one likes to relpy.

To give a idea of Fraud ammount, Feb.09 bill of Rs 2163 had Rs 1819 Fraud ammount, March 09 Bill Rs 1212, Fraud a/m Rs 857, April Bill Rs 1282 Fraud a/mRs900, May bill Rs 1227, Fraud a/m Rs 904 June bill Rs 1245 Fraud a/m Rs 805. July bill Rs 855 Fraud a/m more than Rs 170(they have to give correct figure)

This shows that bill are having more Fraud ammount than the actual bill.In next bill they reduce ate a/m as Adjustments.

This is nothing but Harrasment of customers.Is it my duty to run after them to get the bill corrected every month.Also lots of other customers must be paying their bills along with this fraud ammount.

Co. has to clarify in details as every month they cannot call it as mistake

Prabhat Gujral
Mo [protected]

Airtel — Fraud in Billing and Customer Care doesnt keep their words.

I have been shifted to a different plan without asking me namely from Rs 222 plan to 722 plan.I called them they told that they got the thing confirmed from some Sheela(God knows who,one of their other frauds ). I had complained 15 days back and was assured of the charges being reverted.Next bill I was again billed to 722. I am now in a call with Airtel Cust care.I have been kept for hold since 45 mins after telling me that some senior would be reverting the charges .I went to their site where the complaint section doesnt work permanently.I again called the customer care,now I am told that they cannot access the account bcoz of soe server issue. What should I call this except fraud.

In CAPS "Airtel is Fraud, can never go global"

Airtel — FRAUD BILL- charged for period while no services were provided

I have been highly disappointed with Airtel services as I had requested a location move in Feb 2010 and it took them 2 months to relocate my connection and I was also charged for that period. I had spoken to CS and they had confirmed me that no bill will be genertaed for the period of Feb thru April as it was a delay on their side to relocate my services. Till date i have been getting the bill for that period and I have spoken to atleast 20 people in CS and still no one has been able to resolve this.

I AM A VERY DISSATISFIED CUSTOMER AND NEEDLESS TO SAY THAT I HAD TO GO THRU THE PAIN OF CALLING CS 50 TIMES AND STILL NO RESOLUTION. IT IS A WASTE OF TIME AND ENERGY FOR A CUSTOMER TO HAVE EACH CALL FOR ATLEAST 20 MINS WITH EACH REP AND STILL NOONE DOES ANYTHING.

now i have requested to disconnect services and waive off charges for the month of Feb thru April 2010. But i need a resolution on the FRAUD charges that they have been billing me for the period of Feb thru April 2010. i was confirmed by airtel that no bill will be geberated for this period but still i a,m getting bills. Pls help as I am being harrassed by airtel for making payment for this period.

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Airtel Is a Fraud Company.
NOONE Should ever deal with them.

5 months continuous they have been cheating on my bill.
And when i complain, they waive the amount.

It means there will be million other people who may ignore the billing details and pay the extra amount.

I get my extra amount waived, but still these CHORs dont understand.

Phone no: [protected]
Bill Plan: Rs.350,


But you people gave me a bill plan of Rs. 599
Mr Kushal, from Airtel, Ph no: [protected] had promised me so many things, but when i called him back after the bill got generated, he failed to even recognize me or my concern.

Cheaters, Frauds, and Untrustworthy AIRTEL

I will not pay the outstanding amount of Rs. 1224, as i would have been paying just Rs. 780 for the last 2 months.. Why did you people charge me Rs. 450 extra?

I will not pay the bill. Disconnect and take away your connection!!!

No It has not been resolved.

My current outstanding still remains 1224!

Some lady had called from Airtel telemedia, says My outstanding is 600+
Some guy from Airtel Delhi says My bill plan is Rs. 449


Why are 10 people calling me?

Its a shame that you guys claim to be the best.
Fact is you are the worst in service, billing issues.

Vimal85,

I have had the same problem (they have charged me extra for Airtel PC Secure for months now) and I brought it to their notice the very first time I noticed it yet month after month they keep billing me for it. They have also charged me for long periods when no connection was available and when asked them for a waiver for the period, they kept pushing it bill after bill after bill. I then filed a disconnection request - they said within 7 days they will disconnect my line but didn't do it for nearly 20 days. Since in that 20 days a new billing period started, they sent me another bill for that period. However what's interesting is, in that period again there was no broadband connection because of a damage caused to the Airtel telephone box wires and no one in my street got the connection. But they happily sent me a bill and want it paid. I have been repeatedly sendng them mails but they "promising" that the request will be resolved. It's more than 2 weeks now and still no action from them.

Airtel has become a fraudulent company after becoming big. Anybody else reading this, please stay away from Airtel. Take your business to other "good" companies and stay away from harassment, cheat and customer abuse.

This complaint is with regard to fraudulent billing methods employed by Airtel on my postpaid mobile connection for the month Oct'2012.

In the month of October, Airtel advertised for a new offer for unlimited international roaming data usage for 500INR/day.I was enticed by this offer due to my frequent international travels and called the customer care for more details.I was told this offer was available for any country and I was provided the codes for Hong Kong & Macau as requested.The following were the activation codes.

ACTHKG to 121 (Choose CSL network)
ACTMAC to 121 (Choose CTM network)

Hence, during my recent trip in October I made used of this offer.I used the unlimited Internet 500INR/day pack for five days in total (3 days in HK & 2 days in Macau) by using the above activation codes as advised by the Airtel customer representative.

Though not the reason of my complaint here, I want bring to notice that during the same trip Airtel had barred by services in HK intermittently and I had to arrange for my colleague from India to call customer care and register a complaint.Following this Airtel restored my service.Due to this fiasco I was without communication capability for 5 hours.This very same error was repeated by them 2 days later when I was using their international roaming service in Macau and my line was restored only when I returned back to New Delhi.

However, when I received my Airtel postpaid bill for the month of October 2012, I was horrified to see that they had levied 44,000INR towards international data usage where I should be billed only 500INR X 5 Days usage = 2,500INR according to their own plan.I do not have a problem with the international call roaming charges billed but quite clearly there was a colossal discrepancy with regard to data roaming billing for the tune of 41,000INR!

I called the Customer care on 27th of November to complain regarding this billing error and was promised a call back from their representative who would sort this issue out.But I did not receive this call back for the next 2 days.I called the customer care again on the 2nd of December to which I was told that they cannot help with this problem and I would have to call their nodal officer.Hence, I called the Airtel nodal office on Dec 3rd and brought up the matter with the representative. I was told that she would escalate the issue to a supervisor and I would get a call back in 72 hours. Quite expectantly I received no call back for the next 96 hours (4 days).

On Dec 7th, call the nodal desk again to check regarding by pending complaint (SR No:[protected] and to my horror I was told that the complaint had been dismissed because the offer was not available for Macau. This was in clear violation to the rules as described on the Airtel website and prior information given out by the customer care representative. I hence refused to accept this explanation and argued my case with the nodal officer for 40 minutes.She then put my call on hold to study the offer as prescribed by Airtel. She then learnt that the prior explanation given to me was false and now levied the charge on me that I had not activated the pack for Macau for 2 days due to which they billed me 40,000INR.This argument was again baseless as checked on the bill I had not only activated the pack for Hong Kong & Macau with the prescribed codes but also chosen the correct service providers as per the codes(Information is clearly on the bill copy) i.e CSL in HK and CTM in Macau.

Its quite clear that they either have completely overlooked the offer during billing, or had a technical issue with billing systems that did not take into account the new offer or clearly committed billing fraud.Due to this they have barred outgoing calls for my work postpaid mobile number for the last 4 days and are demanding a payment for this fraudulent bill.

I appeal to this esteemed forum for justice against against this billing fraud and arm-twisting by the service provider, Airtel.

DEAR SIR/MA'AM,


I AM TARUN NARAYAN & I AM USING THIS AIRTEL NO.[protected] FROM 3YRS 11 MONTHS, I AM YOUR PLATINUM USER BUT DUE TO AIRTEL FRAKE BILLING & FRAKE COMMITMENTS I AM SUFFERING FROM LAST SEPTEMBER NOW I AM FEELING VERY GILTY THAT I AM USING AIRTEL FRAKE SERVICES.NOW I HAVE A DOUBT THAT FROM LAST 3 YRS 11 MONTHS MY ALL BILLS WERE FRAKE SO I WANT ALL DETAILS.

MY TWO COMPLAINTS NO ARE AS FOLLOWS BY THIS YOU GUYS WII KNOW THE ALL THE CASE.1ST:[protected], 2ND:[protected].

"I AM MENTALLY HARRESD & TORCHER BY YOUR THREE CALL CENTER PERSON ONE IS DHREENDER KUMAR(AM OF CC), 2ND IS SR.OFFICER KANIKA OBEROY(OF OUTBOND) & 3RD IS MANAGER WHO IS VERY INRESPONSIBLE PERSON REGARDING MY CASE."

NOTE:- I KNOW THAT YOU GUYS WILL NOT DO ANY THING IN THIS MATTER BUT AS PER FORMALLITY I AM SENDING YOU THIS E-MAIL.
--
Thanks & Regards


TARUN NARAYAN <saikirpa.[protected]@gmail.com>
10/24/12

to 121, compliance.off., einward.ris
DEAR SIR/MA'AM,


1:- My bill date is 5th july to 4th Aug & my bill issue is going on still.1st complaint no[protected].
2:- I called many times in call center on 198 but they always give frake commitments.
3:- 1st frake guys is AM- Dhrender kumar he ensure me that he will give all waver of wrong charges, 2nd is Sr.Executive of airtel outbond Kanika who commit me for call back but she din't do that apart this she barr my all 2g & 3g services.

ALL THE LAST POINTS IS BELONGS TO MY 1ST COMPLAINT WHICH IS CREATED ON 22ND AUG. AFTER ALL THE COMMITMENTS THAT DHERENDER WILL PROVIDE ME ALL WAVERS I PAID MY BILL BUT IN THIS MONTH WHEN I SAW MY BILL I FIND OUT THAT HE GIVE ME ONLY Rs.2247.60 WAVER. NOW ON 22 OCT 11:30 I CALLED ON YOUR CALL CENTER 198 FOR MY COMPLAINT THAT TIME I HAD A WORDS WITH MISS. SHEWTA RISHI AND I REQUESTD HER THAT PLEASE FORWARD MY CALL TO YOUR MANAGER BUT THAT TIME NO SENIOR PERSON
WERE ON YOUR FLORE SO SHE PASS MY CALL TO MR.NISHANT YADAV AND AGAIN I TOLD HIM MY ALL COMPLAINT AND HE TOLD ME THAT ONLY 2247 RS. WAVER IS DEBITED IN MY ACCOUNT & WHEN I ASKED HIM WHY.THAT TIME HE WAS SPEECHLESS THAT TIME I ASKED MANY TIME TO HIM FOR TRIE E-MAIL ID BUT HE DIN'T GIVE ME.WELL AFTER THIS I REQUEST HIM TO MAKE MY COMPLAINT FOR FRAKE BILLING WAVER AND FRAKE COMMITMENTS AND HE PROVIDE ME THAT:[protected], 46648223.
AFTER ALL THIS NISHANT YADAV ENSURE ME THAT HIS MANAGER WILL CALL ME IN MORNING TILL 10 AM BUT I GAVE HIM TIME OF 9:30. BUT AS I YOU KNOW THAT YOUR ALL GUYS ARE FRAKE. IN THE MORNING TILL 9:44am HIS MANAGER DID'NT CALL ME FOR CUSTOMER CARE EVEN NISHANT UPDATE MY ISSUE IN MID NITE TO HIS MANAGER MR.GURVINDER CHABRA.

BUT AT 9:45 I GOT A CALL FROM A GIRL WHO WERE NOT AWAERE ABOUT MY ALL ISSUE, I SAID TO HER PLEASE DO NOT DISTURB ME I TOLD YOUR GUY THAT I WANT CALL BACK FROM YOUR MANGER & I WAS SURPRISED THAT SHE CALLED ME FOR KNOW ABOUT OF KANIKA'S COMPLAINT WHICH IS LAUNCHED BY ME LAST NITE. AFTER THIS SHE ALSO ENSURE ME THAT MR GURVINDER HER MANAGER WILL ME BACK IN NEXT 15 MINUTES BUT SHE DID SAME THING SHE DIN'T CALL ME EVEN SHE IS BIG ONE FRAKE SHE SEND ME SMS THAT WE ARE TRYING TO CONTACT YOU BUT YOUR NO IS NOT REACHEABLE.AFTER THIS I WAS NOT ABLE TO ALL ON 198 & AFTER 2 HOURS MY ALL OUT GOING & INCOMING WERE NOT WORING PROPERLY.

AFTER 2 PM I CALLED ON [protected] BY MY RELIANCE NO.[protected] AND I REQUEST YOUR EXECUTIVE PLEASE FORWARD MY CALL TO YOUR MANAGER BUT HE DIN'T DO THAT AGAIN MY CALL TRANSFER TO SUPERVISOR AND AGAIN I TOLD HIM ALL MATTER AND AGAIN I REQUEST TO HIM PLEASE FORWARD MY CALL TO YOUR MANAGER AFTER LONG TIME MY CALL WERE TRANSFER TO MR.GURVINDER CHABRA.IST I WANA TELL YOU THAT GURVINDER WAS NOT AWAER ABOUT MY PROPER COMPLAINT AND HE WAS SO RUDE ON CALL AFTER 27 MINUTES CALL I REQUEST HIM PLEASE CALL ME BACK WITH PROPER RESPONSE AND ACTION ON ALL THINGS BEACUSE HE WAS PUTTING ME ON HOLD AGAIN & AGAIN HE ALSO COMMIT TO ME WITH IN 10 MINTS HE WILL CALL ME BACK AND I GAVE HIM MY ALLTERNATE NO.[protected] BUT HE DIN'T CALL ME TILL 1AM OF 24TH OCTOBER...ONE MORE THING AFTER MY LAST NITE COMPLAINT YOUR CALL CENTER GUYS GIVE ME WAVER OF 1100 SUMTHING.
AND ALL THING IS NOT FINISH HERE.
LAST NITE I E-MAIL ON YOUR APPLED & NODAL E-MAIL ID BUT AS SAME THEY ALSO NOT CONTACT ME AND DIN'T DO ANYTHING.


KINDLLY DO SOMETHING IF YOU CAN DO OR WANA DO.


TARUN NARAYAN <saikirpa.[protected]@gmail.com>
10/24/12

to 121, compliance.off., einward.ris
[protected] Forwarded message[protected]
From: TARUN NARAYAN <saikirpa.[protected]@gmail.com>
Date: Wed, Oct 24, 2012 at 2:10 AM
Subject: Fwd: FRAKE BILL ISSUE BY AIRTEL
To: [protected]@in.airtel.com, compliance.[protected]@bharti.in, einward.[protected]@karvy.com


DEAR SIR/MA'AM,


1:- My bill date is 5th july to 4th Aug & my bill issue is going on still.1st complaint no[protected].
2:- I called many times in call center on 198 but they always give frake commitments.
3:- 1st frake guys is AM- Dhrender kumar he ensure me that he will give all waver of wrong charges, 2nd is Sr.Executive of airtel outbond Kanika who commit me for call back but she din't do that apart this she barr my all 2g & 3g services.

ALL THE LAST POINTS IS BELONGS TO MY 1ST COMPLAINT WHICH IS CREATED ON 22ND AUG. AFTER ALL THE COMMITMENTS THAT DHERENDER WILL PROVIDE ME ALL WAVERS I PAID MY BILL BUT IN THIS MONTH WHEN I SAW MY BILL I FIND OUT THAT HE GIVE ME ONLY Rs.2247.60 WAVER. NOW ON 22 OCT 11:30 I CALLED ON YOUR CALL CENTER 198 FOR MY COMPLAINT THAT TIME I HAD A WORDS WITH MISS. SHEWTA RISHI AND I REQUESTD HER THAT PLEASE FORWARD MY CALL TO YOUR MANAGER BUT THAT TIME NO SENIOR PERSON
WERE ON YOUR FLORE SO SHE PASS MY CALL TO MR.NISHANT YADAV AND AGAIN I TOLD HIM MY ALL COMPLAINT AND HE TOLD ME THAT ONLY 2247 RS. WAVER IS DEBITED IN MY ACCOUNT & WHEN I ASKED HIM WHY.THAT TIME HE WAS SPEECHLESS THAT TIME I ASKED MANY TIME TO HIM FOR TRIE E-MAIL ID BUT HE DIN'T GIVE ME.WELL AFTER THIS I REQUEST HIM TO MAKE MY COMPLAINT FOR FRAKE BILLING WAVER AND FRAKE COMMITMENTS AND HE PROVIDE ME THAT:[protected], 46648223.
AFTER ALL THIS NISHANT YADAV ENSURE ME THAT HIS MANAGER WILL CALL ME IN MORNING TILL 10 AM BUT I GAVE HIM TIME OF 9:30. BUT AS I YOU KNOW THAT YOUR ALL GUYS ARE FRAKE. IN THE MORNING TILL 9:44am HIS MANAGER DID'NT CALL ME FOR CUSTOMER CARE EVEN NISHANT UPDATE MY ISSUE IN MID NITE TO HIS MANAGER MR.GURVINDER CHABRA.

BUT AT 9:45 I GOT A CALL FROM A GIRL WHO WERE NOT AWAERE ABOUT MY ALL ISSUE, I SAID TO HER PLEASE DO NOT DISTURB ME I TOLD YOUR GUY THAT I WANT CALL BACK FROM YOUR MANGER & I WAS SURPRISED THAT SHE CALLED ME FOR KNOW ABOUT OF KANIKA'S COMPLAINT WHICH IS LAUNCHED BY ME LAST NITE. AFTER THIS SHE ALSO ENSURE ME THAT MR GURVINDER HER MANAGER WILL ME BACK IN NEXT 15 MINUTES BUT SHE DID SAME THING SHE DIN'T CALL ME EVEN SHE IS BIG ONE FRAKE SHE SEND ME SMS THAT WE ARE TRYING TO CONTACT YOU BUT YOUR NO IS NOT REACHEABLE.AFTER THIS I WAS NOT ABLE TO CALL ON 198 & AFTER 2 HOURS MY CALL OUT GOING & INCOMING WERE NOT WORING PROPERLY.


[protected]@in.airtel.com 10/24/12
Dear Airtel Customer, Thank you for writing to us. We have already received a...

TARUN NARAYAN <saikirpa.[protected]@gmail.com>
9:41 PM (4 minutes ago)

to nodelofficer.u., 121, compliance.off.
Dear Sir/Ma'am,

As you guys did not respond on old E-mails as they are still pending & now i am sending you new complaint.Now i again check my bills in there you guys charge me complete frake NET charges & before few minutes ago (9:23pm 3 jan 2013) i called to 198 for my complain for last two bills(OCT & NOV) that time i had words with Mr.Sameer(TL).This guy is not ready to listen anything and now after listing his words i am going for consumer forum.this is my last E-mail for you all airtel team reagarding my this billing issue.


Thanks & Regards
Traun Narayan.
[protected]

Note:- After E-mailing many times to airtel but no response from Airtel services.

hi,

i am deepak thakur a regular user of airtel but this time they did fraud with me and i am very much unsatisfied

i called customer care on 16th july to activate GPRS on my cell but they said i have free 350 mb 3g data till 03rd august and i can use that.

i used that data within limit but when i recvd my bill it was for 1500 and 1000 rs of internet was included in that and when i called airtel customer care their staff didn&#039;t help me at all their superviser NAWAL KISHORE denied to exclate my call to seniors and didn&#039;t support me.

i dont want to pay fraud amount to airtel request your intervention.

I have been Airtel Customer since last 8 years, i didn't received any good tariff so i planed to port my number before few month, than i got a call from Airtel they asked me to stay with Airtel itself and promised that they will be providing good offers hereafter, for now u just stay with a plan (A2A 1ps/2sec, A2O 2ps/3sec, Daily 100sms free) it worked for two months than switched me to normal plan (60/min for all local call and started charging for sms). When i called them they told me that they will providing offer within few days, Yet not i have received any offer nor any call from Airtel

I am From Bangalore
I'll be available @ [protected]

I have a prepaid airtel connection in bangalore and i made a call to another airtel number of patna(Bihar).I talked on the phone for 20 mins and the money deducted for the call was 18Rs.I called up airtel customer care to know as to what is the tariff charges of airtel.The customer care exceutive said to me that the number on which i have called is a landline number.Whereas the number is an airtel number of patna.I just want to know as to waht is the tariff plan of airtel without any power packs in karnataka. And how come the airtel customer care executive strongly argued that the number to which i have made a call is a landline number whereas it is an airtel prepaid number of patna(Bihar).In support of his argument for the money deducted for the call that i have made he said the charge was made on the basis of a landline call.Please let me know the normal call rate of airtel without any tariff saving plan and how will i get my money back.

I have no response from Airtel

I purchased a SIM of Airtel Prepaid Life Time Plan in the month of December-2005. I am using the said SIM till 31st March, 2008 and removed from the Cell. Now I had inserted into the Cell, but it shows the "SIM Registration Failed". Since I have purchased the said SIM under Life-Time Plan, you should continue the services to me.

Therefore, please look into the matter and give connection to my SIM at an early date.

Thanking you,

Yours faithfully,

Ramesha
Mobile No.[protected]
SIM No. [protected] 0647
Plan: Airtel - Life Time Scheme

I had taken airtel connection on 2/11/08 no.[protected].
i took the handset with universel & from them only i took the connection of airtel & I gave them whatever the address proof I had & they accepted.At the time of taking connection I had rechrged for Rs.399/.Inbetween from airtel they called up saying that thay had gone for the address verification & in that address we are not available, we told them we have shifted from that address to the new address & we have him the new address details also.Suddenly on18/12/08 they have disconnected my line & now they are telling that the number is cancelled & whatever my recharge chgs they have taken back.

I have send two times my document instaed of that my sim registartion failed

i purchace a airtel friends card mo no [protected] this numbre is sim ragistration failed why i will submitted the doccuments

Dear Sir/Ma' am

This is Seema Tuteja, , bearing the phone number [protected], wants to reigster the complaint regarding the inconsisitency being maintained on urs side. I make the payment in the first week of August 2009. I got the transaction id through mail, but by mistake it got deleted. At the same time , there was no updation in urs database. I am also not supposed to make the payment again. Now I am suffering a lot since sim registration has been failed. SO try to understand the problem and make this service convenient for us rather than making us busy for no issues . Its really very bad on ur part that there are millions of customer and i[censored]r not making urs services convenient for the users, it means ur losing ur customer support, which can lead to the adverse effect. so plz start the service at the number [protected], by today itself, withou creating any kind of delay.

I am anil from chennai. when there is weak signal of network, I am getting message of sim registration failed. and now finally it is not able to receive signal. please solve my problem ASAP.

On 30th of nov 09, I got my sim changes as the previous sim was having some problems. I got it changes from the sector 14 outlet (old delhi road) Gurgaon. As per the strategy of the company they do not change the sim without the ID proof. So I submitted the ID proof and got the sim changed. The sim started working on the same day. But yesterday my sim registration was cancelled. When I contacted the airtel customer service they said that I have not submitted the ID proof. Now because of the fault of their outlet I have to suffer. I am a Dr. and I cannot have this no out of oredr even for one day. So the fault is of them and the sufferer is me. I said them (customer care) that as per the strategy of the company I can not get the new sim witout submission of ID proof, so if I have got it, it itself indicates that I have must have submitted the proof thats why I got the sim. But all in vain because they are like that only.
My no is [protected], the sim is on the name of Mr. B.S. Arora

Hi ,

My mobile no is [protected] and i am using this no from last 4 year.This no is valid till 2011.Now i am getting sim registration failed mesage when i am trying to use my no from last oct 2009.I talk to the customer care they told me that they have issue this no to some one else due to address mismatch they cancle my no but i didnt get any request regarding my address.

Please do needful.

Thanks
Prabhakar

Hi,

My mobile no is [protected] and i am using this no from last 1 year.This no is valid till 2016.Now i am getting sim registration failed mesage when i am trying to use my no from last nov. 2009.I talk to the customer care they told me that they have issue this no to some one else due to address mismatch they cancel my no but i didnt get any request regarding my address.

Please do needful.

Thanks
murtaza

Dear Sir
I am Airtel mobile customer and I had changed my postpaid to prepaid plan on 28th of December, On 26th of January my mobile connection([protected]) has been disconnected and it displays the message " Sim registration failed" and from 27th of January I am regurlarly going to the Airtel office Model Town Ludhiana but the Airtel Executive is not giving me satisfactorily reply, this no. has been circulated in my clients but it's quite troublesome for my work.pls look into the matter
regards
Satnam Singh
[protected]

my mobile nos is [protected]. i had lost the sim and so had got it blocked and have re got it. But now every time i try to activate it, the message "sim registration failed" pops up. i have tried changing handsets and calling on the customer care center but to no avail.

i have life time validity and the sim was working perfectly before i had lost it.
please take prompt action as i am in dear need of the no. and have no complaint against airtel service in any other way.

sir ii am using airtel number [protected] since last 5years but on 22/03/2010 airtel dicinnected my sim registration bec of mismatch my identification and i had a talk 121 customer care they said pl u visit outlet n give your i d proof than it will be start again but problem is that on14/08/2006 i converted this number on my name from postpaid to prepaid n they agreed ki airtel system shows that but again they said pl you wait for 1week than i approach to nodal officer n appelet officer also but they all said same.sir do me some favour from yopur side bec its my buissness number if they dont start again i lost my customers n my money also.thanks n revert

I have purchased my sim from Airtel showroom,south-ex,and after few days i recieved the message that ur document is not been submitted a sper govt. rule.then i called up customer care executive regarding the same.they said all o[censored]r document is perfectly all right, just ignore that message.Yesterday 9/10/2010 ,the sim registration got failed.For this reason i need to face so much of problem and after that when i visited Airtel showroom sec-18,noida,they said u need 2 go to southex for ur instant ubarring of the number.i then went to south-ex,they shifted their showroom from there.
AIRTEL is a big time CHEAT,this service provider should be removed.They dont know how to deal with customers and provide wrng information.

My phone [protected] is not working. always it show sim registration failed.please do the needful.

respected sir ,
i have airtel sim & m.no[protected] . now this number's registration failed, but my sim is lifetime income free service activated . without any reasons and any information , they has cancelled my sim . kindly restart my number soon.


My current no for contact -[protected]

Dear Sir,
I have a AIRTEL Prepaid conncetion [protected]. This sim validity was MAY 2010. But since Last 3-4 days my sim registration is failed. when i am change the Mobile Handset but the same problem is occured. The message is flashed "INSERT SIM".
Please resolve it as soon as possible.

My Contact no is [protected]
[protected]@gmail.com

My number is [protected]. I lost my Phone on 22 Oct 2010 and got it blocked the same day. In the evening, I went to the Airtel Center in Manimajra to get a new SIM where on payment of Rs. 25 a new SIM was given to me alongwith a commitment that the number will work in 2 hours which dint happen. I called up the helpline at 9 PM and sent a request thru them. i was promised the number will be activated by next day which happened. the number started working at five in the morning but at around 10 AM, it again stopped working and I got the message "SIM card registration failed". I again spoke with the helpline where I was told by the frontline agent (Rajan) that the SIM was corrupted because of wrong request having been fwded by Airtel, so i will have to get a new SIM which will be done in 24 hours which was unacceptable to me as i already had waited more than 15 hours for a simple SIM swap. I asked for the manager who in turn told me that my complaint will be fwded by the number will be activated by Monday as SUNDAY IS A NON WORKING DAY. i am highly dissatisfied and wont ever recommend Airtel, which wrongly claims to be a customer oriented company. Your service sucks and your ppl are equipped to do nothing but to say sorry. this has caused a lot of inconvenience and loss to me even when i did everything right. Airtel, if someone has to make a payment offers to send executives to collect the money but it disappears when the customers need them. very sad state of affairs... i hope you are able to do something about this or close your company and move to africa completely coz thats where you should be where ppl can still live without being connected to 36 hours. i am glad to inform you that india has long moved out of that era and you gotta pull up your socks and do something about your shoddy service.
Manju

Dear Sir,

My Lifetime Incoming Airtel No.[protected] shows 'Sim Reginstration Failed'

Pl. make the solution.

Thks & Rgds

Parthasarathy L

My mobile number [protected] is closed for any services suddenly. It replies "Sim Card registration failed". Solve the problem as soon as possible.

I HAVE ONE AIRTEL SIM CARD RECENT DAYS IT SHOWN THAT SIM CARD REGISTRATION FAILD . I NEED TO ACTIVATE MY SIM CARD URGENTLY . MY SIM NUBER IS[protected] AND MOBILE NUB IS [protected] AND ITS PACKED ON DEC 2010.SO PLEASE ACTIVATE MY SIM CARD
FOR CONTACT MY ID IS [protected]@MAIL.COM

PLEASE ACTIVATE MY SIM CARD IT SHOWN SIM CARD REGISTRATION FAILD MY SIM NUB IS[protected] AND MOB NUMBER IS [protected] SO PLEASE ACTIIVATE I HAVE COPLAINED LOT OF TIME BIT NO RESPONSE FOR ME

PLEASE ACTIVATE MY SIM CARD IT SHOWN SIM CARD REGISTRATION FAILD MY SIM NUB IS[protected] AND MOB NUMBER IS [protected] SO PLEASE ACTIIVATE I HAVE COPLAINED LOT OF TIME BUT NO RESPONSE FOR ME

This is to inform you that your concern listed 12 June 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [protected]@in.airtel.comwith your contact details (address and landline or mobile phone number).

MY CONTACT NUMBER IS [protected] AND EMAIL ID IS [protected]@GMAIL.COM

i am Anitha . use for Ur air tel connection number with [protected]. i recharge prepaid card at last week . but its showing Sim registration failed.

kindly rectify this problem and call me at [protected].

regards,

anithasathish

respected sir,
i am PANKAJ KR AKELA using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for NOVMBER MONTH. if possible as soon as easy..

My mobile number [protected] & sim no[protected]H3. At last month when I inserted SIM in mobile, Showing the message SIM CARD REGISTRATION FAILED. I want to reactivate my SIM again. Please tell me the procedure for the same. Thanks

sumit kumar

Email.Id [protected]@gmail.com

My number [protected] registration got failed . I took new sim with same no. Customer care was saying it will activate after 4 hours. but still it is not activated.

Namaste Neha,

This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

My Number is [protected]. my sim is not in active from Yester night. please give the right reason

my opinion is very bad service

Airtel — service deactivate since last week

my number is [protected] and service not providing by airtel
i am going to large compalin consumer forum because i complain so many times but no response till date so that i am really fed up with this telecommunication company. AIRTEL
If possible try to solve my problem as soon as pos.sible .

Regards
Rajni gupta

Airtel — unnecessary charging of 5 rupees daily

unnecessary deductions by dada resub 5 service on airtel wap without any usage

_Airtel network sucks.
--From past one week, the network conjestion is pretty high, its very annoying.
--Bangalore -India

Airtel/SIM — text based service

i had taken a number [protected] of airtel maharashtra and i live in pune. I have problem with text based message service ...I donno how it got activated but when i requested the customer care people they have no clue whats happening(they directed me in different ways - no idea worked out).hackers must have intruded in to your territory...and i am paying for that???????
i would like to know why u plp r deducting rs 10/- daily in the name of text based message service????

sorry I got vexed with your customer care people for not getting the right answer

DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping, and not able to unsbscribe the text base services.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

Airtel — Service of cell No 9987069663 deactivated

Hello,
I am possessing a Airtel sim card having no.[protected]. Despite of having balance of Rs 300, and validity upto July 7th my services have been stopped without any prior information for last one week. The worst part of the story is when I contacted the customer servicde center of Airtel they informed me that they don't have the database of my cell no. It is really astonishing to know how the information of the sim card can be deIeted from the database within validity period itself. I also wish to know who is responsible for this and I won't mind even discontinuing this number however my balance amount must be refunded to me. Even to know that which person or what consequences led to deactivate my sim card shall I file an application under Right to information act(RTI). I hope my problem is adressed in this forum.

Airtel prepaid mobile — Airtel charges me randomly for FHM model of the day

sir,


I had never subscribed for airtel's this servic "FHM model of the day". When I called customer care they didn't hear it. Now I had tried it to discontinue many times. But this service is charging me again & again.

I have lost many times my money in this. Its happening since last one month. Please Discontinue this service.

Secondly there is a another problem with service. Usually there a message comes "Thanks for using(Fusion Lounge, JavaGame) Subscription service on airtel wap. You have been charged rs 15 Enjoy http://iqmobi.com

I had never subscribed for both above services. Please Discontinue both services. I don't want them again.

My mobile no. is [protected]

Although yesterday I got call from corporate office of airtel. And has been unsubscribed from Fusion lounge java games.


But still The problem is here:-

Again got message just now that :-
you have been renewed for FHMVODatRs5 subsciption service from Airtel. You have been charged Rs. 5


Why I am being charged for that I am not using not subscirbing?

Again my no. is [protected]

Airtel prepaid mobile — FHMVODatRs5 charging daily 5 .. Very poor service of airtel

I am getting charged again & again Rs 5 ... Yesterday charged me 5 rs for the same thing..

Today it charged again saying same "You have been renewed for FHMVODatRs5 subscription service from airtel. You have been charged Rs.5.

Issue is still ... Please Deactive all FHM related services on my mobile connection. I don't want them.. I hate this service.

If Airtel fails in stopping unnecessarily charging me I will Disconnect this mobile no. & service of this company forever. I have been using airtel' s service since last 2-3 years. But it Giving me trouble since last 1 month by charging again & again without subscribing for any service.

Mob. no. is [protected]

Same is happening to me. They are charging me Rs 5 everyday for fhmvod as well as FHMModelOfDay. If I complaint to there customer care they disable it and sometimes I get back my Rs 5.
But on the next day it get activated on its own. This problem does'nt happen when my balance is below Rs 5. If your problem has been solved then please reply.

Dear sir/madam I have been stop FHMVOD services on 20 july 2009.but still today(23 july)
i have been charged for RS.5/-per day.I called customer care also.They are not helping and not to stop my deduction. Please solve my problem urgently and return my debited balance

Mobile no .[protected] Dear sir/madam I have been stop FHMVOD services on 20 july 2009.but still today i have been charged for RS.5/-per day.I called customer care also.They are not helping and not to stop my deduction. Please solve my problem urgently and return my debited balance.

Airtel — Unsubscription of text based services........HELP!!

Please help me, I have received a message saying, " Thanks for using (Subscriptions, Text Based Services) subscription service on Airtel WAP. You've been charged Rs 10. Enjoy http://gclub.in"

In a week i've received this kinda message thrice n have been charged Rs 20, 20, 10. By mistake once o entered my cell no on tashan.co.in n since they r charging me for using suscription whereas i'm nt even using it.

My cell no is [protected]. Kindly help me by deactivating this service on my phone.
Plzzzzzz.

i've done it thanks..

Deactivate 54321
DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping, and not able to unsbscribe the text base services.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS 40 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

Hello sir
my mobile no is [protected] of kolkata. i want to stop the service from 54321. so please help me. i also try to call at 121 but they didn't respond to me.
thank you

Airtel FHMModelofDay — Unsubscription of the above service

I have requested to unsubscribe the FHMModelofDay by messaging to 54321 yesterday (13.10.2009).They send me a message from 58888 stating that the service had been unsubscribed. But today they charge Rs.6 again.Hence I want the service to be unsubscribed and get my money back.Thank you.

The service should be unsubscribed and the money should be back, because they charge the money though they had already send a message confirming that the service had been unsubscribed.

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Robin k

Hello sir
my mobile no is [protected] of Mumbai. I want to stop the service from 54321. so please help me. i also try to call at 121 but they didn't respond to me.
thank you

Hello Support,

My mobile no is [protected] MUMBAI. I want to stop the VAS service from 54321. So please help me. I also tried to call at 121 what I could hear is just new scheme and no operator to talk.I even sent sms to 54321 STOP, to stop the service for too many times but all in vain.. Please help me to get rid of this and get it soon before I switch to other service provider.

Rajesh Boga
Zenith Infotech Ltd
Email: rajesh.[protected]@zenithinfotech.com
Phone:[protected]Ext: 209)

DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
i am not able to unsbscribe the text base services.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping, and not able to unsbscribe the text base services.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

THIS ABOUT FAK AIRTEL ALERTSERVICES SUBSCRIPTION SERVICE THAT IS FROM 54321.

Hi,

I neverever activated this service however it is been automatically activated and every day twice or thrice airtel deduction my balance by 7 - 7 rs means 14 or 21 rs in a day this rubbish service airtel is giving...By doing golden efforts i got the airtel prepaid no they told me to send SMS to 1210 by typing STOP so i did that and after that I received message from 1210 saying that there are no services active on your account and then also they are deduction my balance...due to this I caught in very bad situationby mistake I got locked in my room and then I tried to call my parents then there is no balance due to this rubbish thing...please look in to the matter and do the needful.My no is [protected].

DEAR

SIR/MAM,
My mobile no is –[protected]
I did not opt for daily sub services for my simcard
But it has automatically activated.
I am trying to deactivate.
I had called customer care also.
They are not helping, and not able to unsubscribe the text base services received from 54321 or 2906150.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS 1.50 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

Sir,

Please to deactivate 54321 service from my Airtel prepaid - [protected].
I never subscribed to this service and I am getting stupid SMS's. Also, I have lost INR30 from my prepaid account, which is totally irritating.

Please do the needful.

Regards,
Anand

Dear sir/madam i am airtel prepaid customer, my no. Is [protected], on my no. Automatically airtel mobile tv service got activated and from last 2 month i'm calling customer care to deactivate it but they don't deactivate it and even it get deactivate after one two days it get activate again every week 40rs deduct from my account. i'm feed up of this service, please deactivate this service and see that it won't get activate again i called customer care 100 of times but they don't help.
Please help me.

Dear sir/madam i am airtel prepaid customer, my no. Is [protected], on my no. Automatically airtel mobile tv service from 54321 got activated and from last 2 month i'm calling customer care to deactivate it but they don't deactivate it and even it get deactivate after one two days it get activate again every week 40rs deduct from my account. i'm feed up of this service, please deactivate this service and see that it won't get activate again i called customer care 100 of times but they don't help.
Please help me.

Airtel — Irritating SMS from 54321

My mobile No. is [protected]. I had not activated any cricket live comments. But it is irritating while receiving the cricket scores and very much annoyed they are deducting Rs.5/- automatically in our balance amount.

Why this network is doing like this...?

Even i am thinking to change my connection to other network services.
Hope you would act upon this immediately and do the needful.

dear sir
my mobile number is [protected]
i have to deactivate the 543212 audiocinema services urgently.inspite if several request to u this service is continuing unnecessarily and Rs 30 are being deducted from the account.you are requested to urgently deactivate this service

dear airtel team,
I'm using my samsung mobile device to connect to the internet with my notebook and i'm roaming most of the time.my karnataka number is: [protected]
i'm getting messages from 54321 at least twice a week:
1.Thanks for using AD-Women on Top subscribtion service from Airtel.You have been charged Rs 99.Mobile TV Watch T20
2.Thanks for using AD-Temtation Island subscription service from Airtel.You have been charged Rs 99.Mobile TV Watch T20
3.Thanks for downloading TheSims2Pets from Airtel.You have been charged Rs 99.Mobile TV Watch IPL
4.Thanks for downloading Shriya_Walking from Airtel.You have been charged Rs 3.Mobile TV Watch T20

got messages from 58888:
1.Thanks for downloading, claim your 2 FREE latest wallpapers/tones here: http://wap.in.samsungmobile.com/free_content.jsp

i called costumer service many times and txt many differnt messages to many different numbers.last week it cost me more then 400 Rs...

i desperately require help here, please!i can't charged my prepaid account
anymore, otherwise the txt shows up again taking of 99r sometimes twice a day!
need to fix this very soon otherwise i have to give up on Airtel.
thank you very much

This is [protected]. I am prepaid account holder. Why am I getting these stupid service sms's when I never activated them? I don't want this [protected] service at all. I want my debit amount back and deactivate this service immediately.

Y is this happening? even some of my friends receive messages and calls from 5432166... its really a stupid matter and a Nuisance to all. why do the service provider not looking into this matter, or is it begging in a decent manner.?

Deactivate 54321
DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping, and not able to unsbscribe the text base services.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

Airtel — balance being debited without any request for activation of 54321 VAS services

DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily VAS download services but it has automatically activated.
I called customer care for getting it deactivated but am getting no help, and not able to unsbscribe the text base services.
Please help to deactivate the VAS DOWNLOAD( Some Football relatd news) SUBSCIPTION SERVICE FROM AIRTEL.
Every other day Rs 3/- are being deducted for the same.
Please do it on urgent basis as soon as possible.

Dear sir/madam i am airtel prepaid customer, my no. Is [protected], on my no. Automatically airtel mobile tv service got activated and from last one month i'm calling customer care to deactivate it but they don't deactivate it.
every week 40rs deduct from my account. i'm fed up of this service, please deactivate this service and see that it won't get activate again. I mailed and called Customer Care but unfortunately they don't help.

Please help me.

dear sir mobile no.[protected] . I have been charged Rs 1 per day and Rs 10 for some studip subscription plz stop this i hve called to customer care but they aare not helping me in any way. Plz d something as soon as possible.


Thank You
Yougesh Khandelwal
Ajmer

Dear Sir/Madam,

My airtell no is [protected]
The service Airtel TV subscription has been activated and deducted Rs 40/- twice times and I contactd the Customer care they told me that there is no such type of service activated but I got this message in my inbox.
This number belongs to UP West but right now I am in Gujarat and Gujarat customer care excutives are not helping methey told me that you contact the UP west customer care.
kindly I request to you deactivate my this services since I am on roaming and will be.
My alternate no is [protected]
and mail i.d [protected]@hotmail.com

Airtel customer care is worst.Executives never gives proper response.

Sir,

Please to deactivate 54321 service from my Airtel prepaid - [protected].
I never subscribed to this service and I am getting stupid SMS's. Also, I have lost INR30 from my prepaid account, which is totally irritating.

Please do the needful.

Regards,
pukhraj jain

Dear Sir,

I bought one Airtel sim on 26 Oct. 2010 from Solapur (Maharashtra Circle).
The Sim NO. is[protected]Prepaid)
but the sim has been not activated till time. This is my first sim card in my life
& I have many problems to connect with my relatives.
So, plz. start the Sim immidiately.

Air tel - Prepaid services — AD 54321 message- deducted Rs 50+Rs 99 for nothing

I recvd two SMS message dated- 17th Nov 2010, from AD54321 that Rs 50 and Rs 99 are deducted for downloading some service where I have not downloaded and any service.
Mob[protected],
This service should be banned as I saw simillar complaints from others in this site. This is pure cheating.

Airtel — Getting Charged with Message from AD-54321

I have been getting SMS Messages with the ID: AD-54321 and am getting charged Rs.10/Rs.15 for each message. Message has the text "Thanks for downloading so n so from Airtel. You have been charged Rs.15. Join GamesClub at http://gclub.in

I have already raised so many complaints in the customer care to stop the service. Also checked on 121 START and STOP service for active services subscribed to. No solutions is found inspite of speaking to the Supervisor/Care Center several no. of times.

Hi folks i got a solution, wanna know? call or sms - [protected]

Dear M/S,
My no is [protected] and [protected].I am getting 4 to 6 commercial sms per day to my both airtel numbers. I would like to deactivate this service. I receive sms from 54542 to my first no and about madhavan to my 2nd number. it disturbing my profession, I miss some of my personal sms so deactivate this service immediately

R.Shanmugam
Deputy Collector, Thiruvarur
Era.[protected]@gmail.com

I have been getting SMS Messages with the ID: AD-54321 "Thanks for using romance subscription service from airtel" even i called CC but they said you used the internet so we charge it, but i never used internet by my mobile, i am worried about airtel service because i believe that airtel is cheating and when they saw more money in my account they start deduct illegally. Airtel is cheater

Hello sir

My Number [protected]

Daily i am getting msg from 54321 dating serice sms where i never activated this service

and daily 1 rupee is cutting from

My main balance i request you too stop Sending Msg as soon as possible

thank you.

Deactivate 54321
Sir/Madam,

My mobile no is [protected]

Kindly deactive 54321 services as soon as possible. I have not subscribed this service

dear sir
my mobile number is [protected]
i have to deactivate the 54321 monthiy vastu services urgently.inspite if several request to u this service is continuing unnecessarily and Rs 30 are being deducted from the account.you are requested to urgently deactivate this service

Airtel — Receiving Sms which i never subscribed and deducting my balance

I am receiving sms daily from [protected]

"jobs on mobile service has been renewed.
You haave been charged Rs.1 for 1 days of service.send TIPS to 5432105and get career tips @just Re1/day."

I got screwed with my deducting balance Re.1 although i never subscribed this service.

Plz unsubscribe this unwanted sevice. Although i am registered to do not disturb service otherwise i will file case.

My Number: [protected]

Mobile no. [protected]
Dear Airtel Customer Care Team,
i want to stop the service from 54321.
so please help me.
I also try to call at 121 but they didn't respond to me.
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Every DAY Rs. 1.50 and monthly Rs. 40 is been deducted for the SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

airtel network — deactivate 54321

I am repeatedly asking for deactivating the ad 54321 video mob and gclub services but my complaint is not entertained..my account blance is frequently deducted..kinly solve my problem.y cel no.is [protected].

No response towards my complaint..

AirTel — Deactivate 54321

unwanted sms from 54321 and deductions

My number is [protected], I am receiving unwanted SMS from airtel 54321, My number is in DND list, Plz Stop all this nonsense. I don't want any sms from airtel. and also stop the deductions.

Saurabh Bharti

sir/madam, i, m srinivasan from chennai..i never signed in any service from ad-54321.i'm getting deducted 20rs each week in name of airtel cricket tv renewal.kindly de-activate this service and i want my cash back!! immediately!!my mobile number is [protected]

hi sir/madam,
i'm srinivasan(mobile no:[protected]).i have been deducted 20rs from AD-54321 for renewal of aitel cricket tv every week.this is the 3rd week this is happening.i never even signed up for such packages.please, de-activate this and i want my money back immediately

Airtel Prepaid Connection — AD-54321 getting charged for nothing

Hi,

I am getting a message from AD-54321. The Message says that "Thanks for downloading VISA from Airtel. You have been charger Rs10. Now I haven't downloaded any application from Airtel but i am getting this message continuously after every 5 mins and being charged for the service which I am not using.
Kindly please look into this as this is very irritating and frustrating ( Being charged continuously without using service.)
My mobile number is [protected]. My email address is ashish.[protected]@gmail.com

Appreciate your quick responce. Thanks.

Correction my mobile number is [protected].

Airtel — Deactivation of 54321 SMS

My Mob No. is [protected], I am receiving Cricket alert from 54321 No. , I have not subscribed to this service, every day I am loosing 3 Rs since 15 day, pease stop this and save my hardly earned money.

DEAR SIR/MAM,

My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Please help to deactivate. Please do it on urgent basis as soon as possible.

Deactivate 54321
DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping, and not able to unsbscribe the text base services.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS.10 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

DEAR SIR/MAM
My mobile no is - [protected]
i had mistakenly activated but i want to stop tat now..
I am trying to deactivate.
Had called to customer care nearly 20 times per week..( from 17th march).
They are not helping, and not able to unsbscribe the text base services.
i had received lot of times deactivated message from servicecentre but still paise is going for nearly 10 rupees every day is been deducted for the stupid DAILY SUB SUBSCRIPTION SERVICE.
i need my balance account back..do the return of my money to my number..otherwise i will stop my airtel service..
Please do it on urgent basis as soon as possible.

Dear sir/madam
I m prepaid customer. My airtel no. [protected], the airtel tv has automatically on my no. And from last 20 day i am calling customer care 2 deactivate this service
Every day 10 Rs. Deduct from my account. I'm fed up of this service,
Please deactivate this service and see that it won't get activate again. I called customer care but unfortunately they don't help
Please sir/madam help me and deactivate this airtel tv from my no.

Thank you
Shane ali khan
Mumbai
My alternate no. [protected]

Thanx 4 help me

Dear Sir/Madam,

My number is [protected] of Kolkata. I have been receiving annoying calls and messages from 54321 Friends chat and have been registered without my consent with some subscription. If you could please deactivate both.

AirTel — DEACTIVATE AIRTEL TV SUBSCRIPTION SERVICE

DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for Airtel TV subscription service for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
But unfortunately, they are not helping, and not able to unsubscribe the Airtel TV service.
Please help me to deactivate the AIRTEL TV SUBSCIPTION SERVICE FROM AIRTEL.
Already RS 44 has been deducted from my account for this service from airtel.I'm fed up of this service.
Please do it on an urgent basis as soon as possible and, make sure that credit my money into my account.

airtel is making fool of customers around the globe by collecting such hidden costs. Better to change sim or service. Its the best policy. I lost aound 100 rs. in a week without subscribing any of their bakwass service. And i dont know what service is active now on my mobile.

Dear sir,

I am receiving an SMS from AD-54321on daily basis saying "You have been renewed for Subscription Video Parlou service from Airtel. You've been charged Rs.5. Latest games http://gclub.in. Please deactivate it very immediately. Even I try to call customer care so many time but I am not able to connect.

My mobile No. [protected]

Regards,

Govind Singh Rathore

Bharti Airtel — STOP SERVICE OF 54321

STOP SERVICE OF 54321
DEAR SIR/MADAM

PLEASE STOP ALL THE INCOMMING CALLS AND SMS FROM 54321, WHICH IS IRRITATING AND UNWANTED . I DONT BELIEVE BHARATI AIRTEL CAN REALLY DISTURB THEIR VALUED CUSTOMERS .PLEASE DO THE THE NEEDFUL.

MY TEL NO. [protected](Delhi region)

Sir,

Please to deactivate 54321 service from my Airtel prepaid - [protected]
I never subscribed to this service and I am getting stupid SMS's. Also, I have lost Rs. 30 from my prepaid account, which is totally irritating.

Please do the needful.

Regards,
Denzan George

Deactivate 54321

DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for daily sub services for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping, and not able to unsbscribe the text base services.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
Every DAY RS 05 is been deducted for the DAILY SUB SUBSCIPTION SERVICE.
Please do it on urgent basis as soon as possible.

HI,

My AIRTEL number is [protected], I am being charged Rs.5 everyday recently, fro subcribing to TheBigFatFree for which am getting sms from 54321 as renewal, but i dint opt for any such thing. am trying to stop this thing, but am not at all being connected to physical person rather that IVR.

It is very rubbish and ill-logical when am not being connected to customer care, will the illetrates who dont understand automatic messgaes??????

Please immediately stop my subscriotion from 54321.

Thanks,
Ramadevi

Sir/madam.my Mb.no [protected].everyday Rs5 is been deducted from my account balance.i also try to call at 121, but they didn't respond to me.plese solve my problem urgently and return my debited balance.

Dear Sir/Madam/God/Malik/Papa/Mammi ...

I am Airtel prepaid customer since last five year.My number [protected].I have very disappointed with airtel when deducted my account balance continuously as well as i have recharged . First time when deducted i have go to branch/ collection office /airtel care/ they told me i can not help you this is airtel bharti company matter i have called custumer care but they give no response.

At[protected] time 12:35:05 PM Deducted Rs.70 for 30 day Airtel TV Service activated AD-54321.
At[protected] time 10:13:35 PM Deducted Rs.7 for 30 days Airtel TV Service activated AD-54321.
At[protected] time 09:20:37 PM Deducted Rs.15 for 30 day Airtel TV Service activated AD-54321.
At[protected] time 8:21:14 AM Deducted Rs.35 for 30 day Airtel TV Service activated AD-54321.when i was in rooming in UP.
If any one STOP this stupid subscription.

Thank You
Thamman Singh
DELHI
[protected]

Dear sir my no is [protected].i have charged 5rs daily for games club,
It is activated during surfing on net.i am trying to call customer care but
not any response on call from a week.plz help me..

Deactivate 59950
DEAR SIR/MAM,
My mobile no is - [protected]
I did not opt for FUN PORTAL SERVICES for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping, and not able to unsbscribe theFUN PORTAL SERVICES.
Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL NO.[protected].
Every DAY RS 02/- is been deducted for the same SERVICE.
Please do it on urgent basis as soon as possible.

My No is [protected]
Requested to stop AT-AIRINF
"OFFERS Subscription Service from Airtail"
as it is started unwillingly and being deducted 1 Rs daily.
Thanks.
Regards

hello airtel customer care service, don't u even try to solve the problems o[censored]r customers due to worst services...i am calling u for the deactivation of service from last one week and even calling daily to deactivate this service " AA-TNARLV " for the number [protected]. It is deducted nearly 6rs/day, i am very irritating by ur customer care service... can u please stop that waste service ... even my mobile is not displaying that message too ... it displays as "invalid message. please verify the instructions clearly "... why should i follow those even i never activated those service...funny thing is my mobile doesn't have a GPRS r even a WAP too ... lolz airtel care

My Mobile no is [protected].
I am often receiving msg " Invalid message. Please verify the instructions." from AT-TNARLV
Pl help me to know the instructions.