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H
haimanmadh
from Mumbai, Maharashtra
Jun 22, 2011
Resolved
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Resolved

Address: Rangareddy, Andhra Pradesh

Dear Sir,

May month Bill details:

Account Number: [protected]
Bill Number’s: [protected]
Bill Date: 21-May-2011
Bill Period: 20/04/11 - 19/05/11

June month bill details:
Account Number: [protected]
Bill Number: [protected]

Bill Date: 21-Jun-2011
Bill Period: 20/05/11 - 19/06/11
Mobile number: [protected]

3G PLAN 100 Rs 100 MB Free not considered in the above mentioned bills. Actually when 3G Plan launched after 1 week ,I received a call from airtel customer care centre to activate 3G plan. At that time I confirmed to activate 3G 100 RS PLAN. Customer care executive also confirmed for this activation. Executive told that I am activating 3G 100 RS PLAN.I also confirmed and agreed. But in the above bills it has not considered. please find your call records and listen my conversation with customer care executive for 3G PLAN activation. please resolve this after verifying your call voice records. It’s not good to gamble the customers like this.
Because of this i got more bill approxamately 3000Rs(May +June month).please kindly
check my voice records while talking with customer care executive(what i spoke with customer care ) .Its not fair.I am using this connection from last 3 years till now there is no issue.
please kindly verify your call voice records regarding the actavtion of my 3g-100rs plan & consder my 100MB free in the above mentioned bills.

Regards,
venkanna chilukuri
[protected]
Aug 13, 2020
Complaint marked as Resolved 
Hi,

My fake internet bill problem is not resolved completely.

i got fake and gambled bill for May and june months(details given below).

After communicating many times every day. I got only discount for 1103 Rs only for June month(Bill Number:[protected] only. they are not consdering May month bill(Bill Number’s:[protected]They didnt give May month fake charges nearly -1800Rs still now.Intially they told reason it has been activated on 6ht April 2011. and imdiately it has been deactivated from 7th April onwards.now recently they are telling stories like it has been activated from 23/06/2011 -3G -100 Rs plan-100 MB Free.airtel customer care is gmabling like anything.they are confusing and giving wrong diffrent statements in each and evry mail.I will copy some sample mails which i ahve received from airtel customer care.one mail is conforming that 3G-100Rs plan has been activated on 7/04/2011. and other mail is saying that it has been activated on 23/06/2011.

please find the mails wht i received from airtel customer care.

First mail:(saying activated on 07/04/2011)

************************************************************************

On Tue, Jun 28, 2011 at 2:16 PM, <[protected]@in.airtel.com> wrote:

Dear Chilukuri Venkanna,

Ref: E-mail dated[protected], inquiring about the status of Service Request registered on your airtel mobile number [protected].

Thank you for your e-mail to airtel and the opportunity to assist you.

As per the Service Request number 38133754, our respective team would like to inform you that for charges on 3G service amount of Rs. 1103/- has already been credited to your account on[protected]. This credit reflects in your next bill dated[protected] for your reference.

As per the Service Request number 38113125, your request for activation of 3G service at Rs. 100/- plan has already been activated with effect from[protected] on your account.

Please find the details of 3G plan details for your reference:

Monthly Rental: Rs. 100/- (Prorate)
Free Data: Up to 100 MB free beyond which 30p/20 KB

Further, as per Service Request number 38196849 your complaint towards charges on VAS has already been registered and has been forwarded to respective team. Please be informed that our team is still working on your concern. We would respond to you by[protected], 1 :00 PM with an update on your complaint.

Alternatively, you can also know the status of the Service Request number by dialing *121# (toll free). We request your kind cooperation in this regard to do the needful.

We hope we have been able to fulfill your request suitably.

Please do write in for any further assistance.

Yours Sincerely,

Lavanya s
Customer Care
Bharti airtel Limited
********************************************************************************...⇄

Second mail:(saying that it has been activated on 23/06/2011)

**********************************************************************

Dear Venkanna Chilikuri,

Ref: E-mail dated[protected], expressing your concern regarding wrong charges for 3G service in your bill dated[protected] on your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

As per your previous interactions with, we made clear investigation on your account. Please be informed that 3G service at zero plan was active till[protected] and 3G service plan at Rs.100/- was activated by deactivating the previous plan with effect from[protected].

Hence, charges for 3G service for the bill period[protected] to[protected] are charged at 30ps for 20KB as it was zero rental plan.

Please be informed that we follow a completely automated billing system without any manual intervention. We would like to inform you that all charges are levied as per the Services and calls accessed by you from your airtel mobile number.

We regret to inform you that charges are valid as per the usage and we would be unable to refund the amount back to your account in regard to this.

We request your kind understanding in this regard.

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.

Yours Sincerely,

Lavanya s
Customer Care
Bharti airtel Limited

*****************************************************************************

By reading above 2 mails how airtel is gambling customers like me by saying diffrent things evrytime. while taking with airtel customercare, they told diffrent reasons like "it has been charged more because u have sent messages to 121 like that" . I cant provide that proof here(because its voice na).Because of this i lost nearly 3000rs .Just they gave 1100rs discount recently.still I am losting 1800rs.

please try to resolve my problem...

regards,
Un-satisfied airtel customer
venkanna chilukuri
ph:[protected]

Bill detials:
Account Number:[protected]
Bill Number’s:[protected]
Bill Date: 21-May-2011
Bill Period: 20/04/11 - 19/05/11

June month bill details:
Account Number:[protected]
Bill Number:[protected]

Bill Date: 21-Jun-2011
Bill Period: 20/05/11 - 19/06/11
Mobile number: [protected]
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    bhushan_77
    from Kotamangalam, Kerala
    Jun 22, 2011
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    Address: Bangalore, Karnataka

    I am not receiving 3G network at my residence. Before purchasing the airtel 3G data card I did a feasibility check by airtel and they confirmed that I will receive proper 3G network at my residence. I have written and called the airtel customer care several times but no one really seems to be bothered for the resolution. They just seems to be selling their product and then no services after. I have evern written to their nodal and applet office but with no results.
    I am reachable at [protected] and[protected]
    No one ever called me from Airtel to know the status and you guys have marked it closed as resolved. This is really pathetic.

    Could you let me know what you have done to resolve the problem? after reporting problems to all your level nothing has been done or nothing has happened till date. I am still struggling to get 3G network at my residence.
    If you can't provide the propere services why do you start selling them to customers?
    Does anybody in this forum know how to register this fraundent with consumer court?
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      renuka prasad
      from Bengaluru, Karnataka
      Jun 22, 2011
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      Address: Bangalore, Karnataka

      sir/madam,

      i am using airtel prepaid service , my number is [protected],i am working in MNC bangalore. Now i want to change my number into my corporate H22 CUG 199 plan, here airtel executive not reply properly to me about this sim migration, Im not interested to loose this number instead of taking new CUG Number. I'not interested to have two sim's & two num's...Still i want stick with only Airtel not other provider.So change my num to Postpaid CUG.
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        abhispl
        from Deoria, Uttar Pradesh
        Jun 22, 2011
        Resolved
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        Address: Delhi

        My Name is Abhishek Gupta . I Got Airtel 3G Dongel activated on 19/05 /11 . My Sim no. is [protected]. I have opted for 2GB PLAN @750/- On using the services for 18days my connection was barred on 05/06 on inquiring I was told that bill amount is 30, 000 so unless i make the interim payment the connection can not be activated .On telling them the statistics which one can see while using the dongel it was showing usage of only 1.24GB but seems logics does not work in Big Companies like Airtel and I was told that I have to wait till the final bill is not generated ... Which means company has not allowed me to use 0.75 GBS which was balance in the plan . <br />
        Now once I have received the bill there was another shock for me as the amount was showing 16, 000 even though the itemised bill which they have sent is showing the consumption lower than 2GB . I am in touch with their diffrent offices - Nodal, Appelete asking for reasoning of this sort of inflated bills and the discrepencie in the statistics which is being shown in Dongel ( Live usages ) and bill which is as high as 61% .<br />
        I have again told to wait till few more days time untill someone got to attend the reasoning right . In between my dongel is useless for nearly 20 days and since it is post paid connection - I am paying for the rental without usages ...<br />
        <br />
        Will any senior officer from Airtel will take note of the same and resolve the issue and customer dissatisfaction ..
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Rakesh,



        I got a call from someone named Mr. Rahul from corporate office but the discussions were devoid of any logics and merly an attempt to eyewash that how the billing was correct .



        I have asked very simple and logical questions during the conversation which were :



        - I have Subscribed for Rs 750 /- plan which allows me for 2gb consumption .



        - Now as per the stastistics which is being shown in ur Airtel 3g dongel is only 1.24 GB while as itemised bills are showing the consumption of little lesser than 2GB ( 2160221 KB'S Precisely ) then How come there is so huge discrepency between live usages statistics and your itemised bills - It is more than 55% ( I would have accepted if it is +_ 10 % )



        - Now even going by your itemised bill also the consumption is lesser than 2GB then how come the bill was made of 16, 000/- odd Rupees which actually should be of of Rs 750 / - + Taxes .



        - I was told that the company billing cycle is from 8th to 7th of every month so the Bill period changes are calculated on prorata basis and so as the consumption - I simple argument is why this information on billing cycle was not provided at the begning when I have subscribed for this plan - It Clearly indicate the complany malintentions for the customer to fall into the Trap ...

        Otherwise I could have been more stingy in the usages ...



        - Even If you will calculate it on Prorata basis then from 19th May to 7th June makes consumption period of 20 days which means I should have been charged 500 /- for Bill period charges and subsequently on prorata basis the data consumption would have been 1.33 GB - Which is covering my data consumption of 1.24 GB ( As per the Dongel statistics ) .



        But seems no body from corporate office is willing to buy these logics and what in return I was told very rudely that the way bill is generated in correct and you need to pay this much of the amount ???



        So I feel lucky that the amount which is being shown here is only 16, 000/- and not 60, 000/- or 6, 00, 000/- as if you want to justify your stand then every thing can be calculated accordingly even though it has nothing to do with the Logics.



        I request you to please look into it and depute someone who can seriously look into this issue and help to resolve the same and keep the customers intact .



        Rz



        Abhishek Gupta
        [protected]

        --- On Thu, 23/6/11, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:



        From: [protected]@in.airtel.com <[protected]@in.airtel.com>
        Subject: Inflated bills
        To: [protected]@yahoo.co.in
        Date: Thursday, 23 June, 2011, 6:54 PM




        Dear Customer,



        This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.





        Regards,

        Rakesh Kumar

        Airtel Presence (Airtel Customer Service Team)

        Bharti Airtel Ltd

        [protected]@in.airtel.com





        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.






        [protected][protected][protected][protected]

        From: abhishek gupta <[protected]@yahoo.co.in> [mailto:abhishek gupta <[protected]@yahoo.co.in>]
        Sent:[protected]:37 PM
        To: [protected]@airtel.in
        Subject: inflated bills



        My Name is Abhishek Gupta . I Got Airtel 3G Dongel activated on 19/05 /11 . My Sim no. is [protected]. I have opted for 2GB PLAN @750/- On using the services for 18days my connection was barred on 05/06 on inquiring I was told that bill amount is 30, 000 so unless i make the interim payment the connection can not be activated .On telling them the statistics which one can see while using the dongel it was showing usage of only 1.24GB but seems logics does not work in Big Companies like Airtel and I was told that I have to wait till the final bill is not generated ... Which means company has not allowed me to use 0.75 GBS which was balance in the plan . <br />
        Now once I have received the bill there was another shock for me as the amount was showing 16, 000 even though the itemised bill which they have sent is showing the consumption lower than 2GB . I am in touch with their diffrent offices - Nodal, Appelete asking for reasoning of this sort of inflated bills and the discrepencie in the statistics which is being shown in Dongel ( Live usages ) and bill which is as high as 61% .<br />
        I have again told to wait till few more days time untill someone got to attend the reasoning right . In between my dongel is useless for nearly 20 days and since it is post paid connection - I am paying for the rental without usages ...<br />
        <br />
        Will any senior officer from Airtel will take note of the same and resolve the issue and customer dissatisfaction ..




        This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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          pintooooz
          from Kolkata, West Bengal
          Jun 22, 2011
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          Address: Rajasthan

          dear sir/mam
          my name is Nitesh saini.I am using Airtel sim in my lg mobile.
          my complaint is that something is wrong in my airtel account.I am not receiving messages from
          my friends,relatives and airtel company etc. when i check my balance on *121# it also not
          showing the balance.I change also my mobile but it also not showing message,so problem
          occuring in airtel service.when i called AIRTEL COSTUMER CARE they receive the call but
          does not tell me any solution of this problem,,

          PLEASE HELP ME.plz plz
          Aug 13, 2020
          Complaint marked as Resolved 
          i want messages please help me.otherwise you will lose 2 postpaid costumer and 3 prepaid costumer...and many more
          my mobile number is [protected]
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            S
            stalinraj
            from Chennai, Tamil Nadu
            Jun 22, 2011
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            Address: Chennai, Tamil Nadu

            TODAY MORNING I RECHARGE MY AIR TEL MOBILE ACCOUNT BUT I DIDN'T GET TOP UP BUT MY ACCOUNT BALANCE REDUCED.... PLS RETURN MY AMOUNT MY MOBILE NUMBER IS ...I RECHARGE FROM SBI DEBIT CARD...SOLVE MY PROBLEM SOON AS PROBLEM.....CONTACT ME @stalin.raj.[protected]@gmail.com.....I RECHARGE MY MOBILE ACCOUNT FROM EASY MOBILE RECHARGE.COM
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              A
              abhijnan Dasgupta
              from Mumbai, Maharashtra
              Jun 22, 2011
              Resolved
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              Address: Ghaziabad, Uttar Pradesh

              Dear Sir/Madam,
              I am Abhijnan Dasgupta User of Airtel Broadband and landline phone for last 2 1/2 years.
              User ID[protected]
              Telephone number - [protected].
              Complain no 47783444

              For the last 2 month my net is not working properly, form last 2 weeks it has stopped working, my landline is dead for 2 weeks. Everytime I lodge a complain your engineers respond to the call but in the end the problem persists. Every month I am paying the airtel bills as per my plan but for the last 2 months but I am unable to use my broadband nor my landphone. Today I have received a message from airtel that my problem is solved, but reality is nothing has been done not even a engineer has visited my site. Please explain how can you send such a message??????????. I have also complained in care.[protected]@airtel.in
              but no response

              I HOPE SOMEONE FROM AIRTEL SHOULD READ IT AND HELP ME OUT
              Aug 13, 2020
              Complaint marked as Resolved 
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                P
                pktitu
                from New Delhi, Delhi
                Jun 21, 2011
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                Address: Central Delhi, Delhi

                sir
                I am holding your connection no.[protected] since 1995. From last three months I am harrassed by airtel
                by deductjng balance by activating unwanted services. I have made my complaints about this before also.
                Only due to this I have deactivated all my 3G services from last month
                And now again on 20th june2011 they have deducted RS 60 from my balance I lounged a complaint on 198
                at 7.00am then they send me the message of deactivation of service but my balance was not refunded.
                and again on 21st june 2011 my balance was deducted by RS 60 by making complaint they told me that I
                have activated 2g internet service and also told me that this money will not be refunded.
                Just think as I am having 3g smart phone why would I activate 2G services.
                So I am fed up from your malafied services and this is the last warning before going to the appropiate
                consumer courts as I am having full records of our communication and evidences.
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                  C
                  C VENUGOPAL
                  from Hyderabad, Telangana
                  Jun 21, 2011
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                  Address: Prakasam, Andhra Pradesh

                  I AM WORKING AS A COMMERCIAL TAX OFFICER IN COMMERCIAL TAXES DEPARTMENT . PREVIOUSLY I HAVE WORKED AT ANANTAPUR BUT RECENTLY I WAS TRANSFERED TO CHIRALA. SO I WANT TO CHANGE MY COMMUNICATION E MAIL ADDRESS AS FOLLWS KINDLY SEND THE POST PAID BILLS TO THE FOLLOWING E MAIL ADDRESS

                  MOBILE NO. [protected]

                  E MAIL: [protected]@apcommercialtaxes.gov.in

                  REGARDS

                  C VENUGOPAL
                  CTO/CHIRALA
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                    V
                    vivekkumarvats
                    Jun 21, 2011
                    Resolved
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                    Resolved

                    Address: South West Delhi, Delhi

                    Hi,



                    I am Naresh kumar sharma having mobile number [protected] from past more than 2
                    years but due to some irresolvable issue i want to port this number having ref
                    porting ID AD884371 at the earliest.



                    As i had submitted the request on 03/06/2011 but that was rejected on
                    11/06/2011 stating reason "subsisting contractual obligation" So i am totally
                    dejected with the response from your side which provided from your side. Today
                    had contacted airtel customer care as per them that request has been cancelled
                    and duration for the same has been expired so they needs to take new request on
                    13/06/2011 for the same,And before closing or rejecting the request no intimation has been provided to me
                    So this time I am planning to file a complaint in consumer court for compensation.

                    I contacted my airtel customer care about this issue no one has respondig


                    Thanks & Regards



                    Naresh Kumar Sharma
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hello,

                    Till date no resolution provided, as this request has been reported on 03/06/2011. Not even receive the satisfactory reply on the request AD884371.

                    Thanks & Regards
                    Naresh Kumar Sharma
                    [protected]
                    Hello,

                    I totally Disagree with you that concern listed on 21st June 2011 has not been resolved at all. Till date resolution is far from delivery, i.e number mobile number [protected] having ref
                    porting ID AD884371 not been ported yet.

                    Much appriciate to check at earliest that where exactly gap lying.

                    Thanks & Regards



                    Naresh Kumar Sharma
                    [protected]
                    Hello Concerns,

                    As this number [protected] still not ported under ref AD884371. On waht basis this is infered that issue is resolved. My resuest AD884371 is generated with airtel on 03/06/2011 not on 21/06/2011 as stated above.

                    This request AD884371 is now 30 days old for porting the mobile number [protected].

                    No one from airtel is bothered to look into the matter, problem still laying as it is. Even though customer service agents are not able to provide any concrete update when i call them to know the status of my porting request.

                    I think airtel totally lost its customer satisfaction value, They are leaving me with no option to take some extreme steps.

                    Naresh Kumar Sharma
                    [protected]
                    Hello,

                    Its 34 days but the problem still not resolved.
                    Thanks & Regards
                    Naresh Kumar Sharma
                    [protected]
                    Hello All,

                    Resolution still not been delivered till date and airtel in not bothering to listen to the matter.

                    My number [protected] still on the most pathetic network and want to port out this number.

                    Thanks & Regards
                    Naresh Kumar Sharma
                    [protected]
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                      parth71
                      Jun 21, 2011
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      Airtel does not reply to my mails but keeps sending bills and legal notices...

                      [protected][protected][protected][protected][protected][protected]-----


                      to Corporate.[protected]@airtel.in
                      cc Shaik.[protected]@airtel.in,
                      collections.[protected]@airtelmail.in
                      date Wed, Feb 9, 2011 at 4:28 AM
                      subject Fwd: Regarding mobile payment - [protected] - v
                      mailed-by gmail.com
                      hide details Feb 9
                      Hi Serlvi,
                      Below is the last mail conversation I had regarding this and I did not get a reply from airtel after that.. can you please look at the trail to find answers..
                      it is basically a service i dint use for 6 months that you are charging (you can check the outgoing and incoming calls... there would have been none) and when I approached for disconnection 6 months back, I was basically shuttled saying someone will call back etc., the disconnection was not done because of airtel's inefficiency.


                      [protected][protected][protected][protected][protected][protected][protected]
                      Dear Sir/Madam,

                      This is regarding your mobile number [protected] bearing account number[protected] , where there is an outstanding of Rs 2495.25
                      which is not paid from past few months.

                      This is to inform you that payment needs to be made on or before 20/02/11, to avoid further legal proceeding .

                      For any further clarification ,feel free to contact Rajiv @ [protected]/Selvi @ [protected]

                      Note: If payment is not made by this month,there will be a legal letter which will be initiated from Lokadalat ..

                      Please Ignore the mail if the payment is made.

                      Regards,
                      Selvi
                      [protected]
                      [protected] Forwarded message[protected]
                      From:
                      Date: Wed, Jan 5, 2011 at 5:42 AM
                      Subject: Re: Regarding mobile payment - [protected] - c
                      To: Corporate.[protected]@airtel.in


                      Why do you always do this..
                      This is the nth time this happens with Airtel. Now you will ask me to prove that I called with request number and everything. You can check my records to see if I have used your service.. has there been any calls received or made in the last few months?
                      I basically have not used your service and I have made a request for cancellation as well - just that I dont remember the request number.. why do u make things difficult for your customers..

                      I am pretty sure your guys promised to call me back regarding cancellation and you can also check the bulk payment I made of around 4000 Rs in Jul/Aug time frame for a similar request as below - I was asked to pay off my dues and then airtel promised to cancel, I paid and then nothing has happened but for this mail I got.
                      You have to understand that I wont be aware of your processes.


                      On Wed, Jan 5, 2011 at 5:37 AM, <Corporate.[protected]@airtel.in> wrote:

                      Dear xxx,

                      If you have called customer care alos they would have taken the request for cancellation,but we see there is no cancellation request.

                      Request you to provide us the request number if you have called customer care.

                      Regards,
                      coerporate collections.






                      01/04/2011 02:26 PM

                      To
                      Corporate.[protected]@airtel.in
                      cc
                      Subject
                      Re: Regarding mobile payment - [protected] - c

                      P Please do not print this e-mail unless it is absolutely necessary P




                      Why should i pay for a service I did not use and why dint your service center guys tell me this process of disconnecting when i called them..
                      Should i pay for airtel's inefficiencies?

                      On Tue, Jan 4, 2011 at 9:31 AM, <Corporate.[protected]@airtel.in> wrote:

                      Dear xxx,

                      If you wish to disconnect the number request you to send a mail to [protected]@airtelindia.com after clearing the dues.


                      We would also like to inform you that you can make the payment using a Credit or Debit card on the net. Please find below the procedure for your reference:

                      "" Log on to respective web sites of your bank
                      "" Click on the option for bill payments.
                      "" Fill in the bill amount, account number and the bill date.
                      "" A transaction ID will reflect on the screen once the payment is made.
                      "" The banks that can be accessed by net pay are Citibank (www.citibank.co.in), ICICI (www.icicibank.com), HDFC (www.hdfcbank.com) and Billjunction.com (if registered). and send us the screenshot of the payment.

                      Regards,
                      corporate collections.






                      To
                      Corporate.[protected]@airtel.in
                      cc
                      Subject
                      Re: Regarding mobile payment - [protected] - c


                      P Please do not print this e-mail unless it is absolutely necessary P






                      I relocated to a different city and I have been trying to disconnect it since august and your guys keeps postponing the call
                      Saying someone will call me as the person in charge of disconnecting number is not available
                      What do you want me to do?

                      On Tue, Jan 4, 2011 at 8:41 AM, <Corporate.[protected]@airtel.in> wrote:

                      Dear Sir/Madam...

                      With regard to the above subject we wish to bring to your notice that there is an amount of Rs 2306.24/- outstanding
                      on your mobile no- [protected] , bearing account number [protected]


                      Please note this account is under the scrutiny of our credit control team and Non settlement within 10th January- 2011
                      will force us to initiate further course of action to recover the said dues.

                      Request your cooperation to clear the dues with immediate effect.

                      Warm regards,

                      Abdul
                      [protected]

                      Imran….
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        anju123
                        from New Delhi, Delhi
                        Jun 21, 2011
                        Resolved
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                        Address: North West Delhi, Delhi

                        Off late I have been getting messages from airtel that my documents are not complete and I need to send some more documents. My connection is in the name of my company hence when I talked to a airtel officer they told me some company documents which would have been difficult for me to get from the company. I started getting the message everyday starting from 16 jun 2011, I visited the airtel outlet on both 18th/19th, but every time they tell me different documents to be submitted. On 21st jun they disabled my out going services. They are telling me that they have sent me 4 sms on it and they are bound by dot guidelines. I asked them does this give enough reason to block my outgoing calls. I have important meeting in the evening and I cant attend them. Now they tell me to visit an outlet, but I am working and cannot do so in the weekdays. This means everyday I am missing my meetings. Who will pay for this loss. Also if stopping my outgoing call was a solution then so should the airtel be stopped from providing the services as they are not able to follow the dot guidelines for last 6 months.
                        Kindly suggest this to dot
                        regards
                        anju
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Airtel Postpaid — outgoing of mobile is barred

                        my airtel mobile has been diiscontinued due to negative verification whereas it was verified successfully and i have also cleared all my account...nodal officer is also not picking the phone
                        outgoing call stopped mobile no.[protected]
                        My SIM was blocked. It is asking for PUK code.
                        So i need the PUK code so suggest me what to do?
                        My number is [protected].
                        Thanks for your email. There are some more updates that you might be interested n knowing.
                        For past 3 days I have been talking to customer care officer, Nodal and appellate office I finally got a consolidated list of document to submit to outlet. I take a leave from office and go to outlet and guess what the CRO just refuses to agree to those documents. I tell him to get me the nodal office number and talk on that. He gives the number but asks me to call. I tell him my outgoing calls are debarred I cannot call anybody. Still he does not do anything and I return back with my leave wasted with no work done. Do you think airtel is worth losing my business meetings for past 4 days and one day of leave. I do not think so. I am ready to shift to other service provider.
                        Thanks
                        Anju
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                          prakash.art
                          from Mumbai, Maharashtra
                          Jun 21, 2011
                          Resolved
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                          Resolved

                          Address: Erode, Tamil Nadu

                          Unsubscribe/ deactivate mms
                          Mobile No: [protected]. I have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Same problem with my airtel number. Unwanted MMS activation is just making me to take resort to MNP. My number is [protected] in West Bengal circle. I wish this MMS service is deactivated soon.
                          Unsubscribe/ deactivate mms
                          Mobile No: [protected]. I have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.
                          Mobile No: [protected]. I have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.what a fraud matter.really shame on you all for sending adult contents an unwanted things in mms. for this go and hang to death. thu
                          Unsubscribe MMS
                          My Mobile No: [protected]. I have not activated any MMS service. But i am receiving messages and Rs. 2 will be deducted from my account everyday. Why these things happens? i want to deactivate it immediately and want to have currency back. Otherwise I will change my service provider
                          Unsubscribe/ deactivate mms

                          Mobile No: [protected]. I have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.
                          Mobile No: [protected]. I have not activated any MMS service. But i have receiving sms message and deductiong 2 Rs from my mobile account regularlycan you please deactivate the same immediately. and return back the same immediatly
                          my mobile.no.[protected] I too have not activated any MMS service. But i am receiving sms message and deductiong 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately.
                          My mobile no: [protected]. I have not activated any MMS Service and yet recieve a sms daily telling that i have been charged Rs 2 for MMS service. I DONT WANT this service. Everyday I try to unsubscribe but in vain. I want my deducted balance back!
                          Beggar guys will always do the same.For me also they deducting the money for MMS subscription. I want to know whether they providing service or begging from customer
                          Mobile no : [protected], they activated the MMS service and deducting 2 rs from my account. I called more than 6 times and messaged 10 times no response from them. Hello beggars guys ( AIRTEL) instead of begging like this you can come directly and begg like anything na. If you get i will scold like anything. If you still not deactivate the MMS and if any other options activated to me i will surely call and scold like anything.

                          Airtel — mms deactivate

                          Mobile No: [protected]. I have not activated any MMS service.. i want to deactivate the same immediately. and return back the same immediately
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                            arijitp
                            from Pune, Maharashtra
                            Jun 21, 2011
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                            Address: North 24 Parganas, West Bengal

                            Hi ,

                            I ported my number from Vodafone to Airtel towards end of May. But to my surprise, i noticed that the services of Airtel has gone down considerably. Everytime i try to connect to customer Care for help, the call automatically directs me to some IVR and the call gets disconnected. Even on dialling 198, i face the same issue. My mobile number is [protected].
                            I am also facing same issue

                            Customer care 121 and [protected]

                            State – jamshedpur, telco colony
                            We have call to customer care at the same time call not to be connected so we are not able say the errors and suggestion about their product and process.
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                              nav rattan
                              from Gurgaon, Haryana
                              Jun 21, 2011
                              Resolved
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                              Address: Hisar, Haryana

                              with regards, it is submitted that i have connected a airtel DTH connection on 15.03.2011 vide ID No. [protected] but since 12.06.2011 the connectivity was going very poor with an error code mentioning error code B001. for this i have made a complaint on company's customer care No.12150 they gave a contact No. of nearest Engineer i.e. [protected], he told me that the problem be soon rectified but he didn't do the needful till date. this creates a lot of mentally disturbance to me. i tried several time for this complaint but no response has been received at their till today. now i last time requesting for this problem otherwise i will knock the consumer court.

                              ID No. [protected]
                              Address: H.No.236/II, Rajiv Gandhi Thermal Power Plant, Khedar, (Barwala), District- Hisar, Haryana
                              Pin Code-125121
                              Contact No. [protected], [protected]
                              Email; [protected]@rediffmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              i have not agreed with your comments as your customer care executives have not been give any response regarding my complaint. They told to do the needful as soon as possible but their is nothing done by them till today
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                                Noby Thomas
                                from Mumbai, Maharashtra
                                Jun 20, 2011
                                Resolved
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                                Address: Bangalore, Karnataka

                                I am an airtel prepaid customer (Karnataka connection) . Last week , while in roaming (kerala) I did recharge of Rs 444 for availing full talk time of Rs 444 . I did Rs 444 recharge based on the information provided in official Airtel website (Please see the attachment) but the amount credited was only Rs 402 .

                                I dialed customer care and updated my concerns to the executive who attended the call . He transferred the call to his supervisor Mr Rajesh since he was not able to provide a satisfactory explanation for the difference amount .

                                I got an answer from Rajesh that there is no full talk time for Rs 444 recharge . I asked him to visit official website of Airtel which informed me of 444 full talk time recharge offer . But to my surprise I was told by him that Airtel website is blocked and not accessible for him from his office.

                                IT IS REALLY SURPRISING THAT AIRTEL CUSTOMER CARE EXECUTIVE'S DON'T HAVE ACCESS TO THIER OFFICIAL WEB SITE !!!!!!!
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  K
                                  Konaseema
                                  from Mumbai, Maharashtra
                                  Jun 20, 2011
                                  Resolved
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                                  Resolved

                                  Address: Mumbai Suburban, Maharashtra

                                  SOMEONE USING MOBILE NUMBER CANCELED BY ME

                                  I, Srirama Sarma Kothuri, took the Airtel mobile connection [protected] may be in 2006. But cancelled the same 2 years back by filling a form at Airtel Relationship center Franchisee PVS Herbals , Vashi Navi Mumbai. But Airtel center did not provide me the request number at that time ( I do not have details of the same). Because I have given for cancellation, next day I destroyed the SIM card . After one year , I used get calls from airtel that I have to pay Rs1350 and even sent people to home for payment. In order to avoid further embarrassment , I paid Rs 1350 at Airtel Relastionship center Franchisee PVS Herbals , Vashi Navi Mumbai. ( concerned persons Mr. Suresh / Mr. Sarvajit) and told them to cancel it immediately. They gave me receipt # 15116 Dt 22-Jan-2011 for Rs 1350 /- and raised request for cancellation # 35417856. Even after that also, today I have received phone call from Airtel office stating that I have to pay pending amount. It is really frustrating and shows the bad quality of services from Airtel.

                                  On 18-Jun-2011 late evening, I talked to many customer care executives through 121 service . But they have not registered a compliant and advised me to send compliant to the above mentioned e-mail address. Very pathetic situation.

                                  After I spoke to your customer care executive I came to know that it was activated, after getting confirmation to SMS sent by you to the mobile number [protected]. This number never belonged to me. It looks like that the person in your Airtel Relation ship Center franchisee center (PVS Herbals , Vashi, Navi Mumbai) who made / created the request number intentionally played a foul play and took the advantage. When I destroyed my SIM 2 years back , how he got the SIM and used it. Even with in 2 days of my request for cancellation, on 24- Jan-2011 GPRS was activated and limit extended from Rs 1800 to Rs 3000 in Apr-2011.


                                  Today I visited your ARC at Vashi, and talked to Airtel executive over 888. Here also they are not interested to entertain me and not registered any compliant . Simply washed off their hand by giving nodal officers e-mail address.I came to know that , connection activated, when they contacted me on cell # [protected]. But the same SIM card was destroyed by me two years back. I do not know how come they contacted. What 121 person informed and what 888 person informed , both are contradictory. One says confirmed through SMS and another says responded to call on [protected]. It is horrifying to hear that, billing e-mail address is [protected]@yahoo.com. I never have this type of e-mail address and it never belonged to me.


                                  I do not know what the hell is going on.The way it is happening looks like that big scam is going on. There is someone's hand within AIRTEL.

                                  Please confirm per return that number is canceled forever, I need have to pay anything. Other wise I will give legal notice and also go to consumer court. I want your immediate action and confirmation per return.

                                  Yours unfortunate customer
                                  Srirama Kothuri
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Airtel — Charged me for the postpaid connection which was canceled in January

                                  I got an airtel connection from Bangalore when i was working there. They used to do ECS debit for my corporate account for the standard bill amout of the month. In December i moved to ahmedabad. I send them an email to cancel my postpaid number. They never bothered to reply stating whether my mobile number has been cancel or not. I the outstanding amount was paid through ECS for the month of January in Feb first week. Then again this month they debited my account for the same amount. I emailed them about it but never got any response. This AIRTEL SERVICE SUCKS...
                                  Please confirm per return that number is cancelled forever and I need NOT have to pay anything.
                                  Still someone is using the number. How he changed the e-mail address from [protected]@yahoo.com to [protected]@yahoo.com. This I came to know through your 121 service Ms.Bhavana. She also told me that someone had paid Rs 6410 /- by cash. Receipt #[protected] Dt 22-Jun-2011.

                                  NEVER ACTIVATE THAT NUMBER. MATTER IS VERY SERIOUS.
                                  I do not know which contact number you are taking about. I have not received any SMS from you. If you are still contacting me on [protected] ( which I have destroyed my SIM card 2 years back), it indicates that you have not gone through fully my problem.

                                  If you have contacted me on [protected], I have neither received miss call nor SMS from you. It indicates the bad quality of AIRTEL coverage.

                                  Anyhow note my details as mentioned below.

                                  Sri Rama Sarma Kothuri
                                  210, Sicily park, Plot # 54, Sector -12 B
                                  Koper Khairane
                                  Navi Mumbai- 400709
                                  Can you please elaborate what you have resolved?
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                                    J
                                    JangirSingh
                                    from Agra, Uttar Pradesh
                                    Jun 20, 2011
                                    Resolved
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                                    Resolved

                                    Address: Bathinda, Punjab

                                    Hi dear SirMadam,
                                    i inform to you i am Sh.Jangir Singh My Airtel No. is[protected]. On this no. +92 code calls comes on my no. this no.is that[protected] on date[protected] at time 10:30AM please take hard act against them if you do not take act against them you will be responsible for it the person who call to me name is Mr. Vijay Kumar From M.B Delhi And gave me a lottary no.[protected].

                                    thank you
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Airtel Mobile Services — Threatening, using illegal ways

                                    This is in regard with the number which I had ([protected]) when I activated this no. my initial limit was Rs.500 it was increased to Rs.1000. whenever my billings used to get close to this limit before the billing cycle I used to get calls from your end and I always made my payments on time, gradually they increased my limit to Rs.4000 my bills used to range between Rs.2000 – Rs.3000 which can be checked with Airtel records too. One fine day I received a phone call from your Airtel my bill is Rs.6000 which I have to pay immediately else it will be barred when I indicated to the representative my limit is Rs.4000 how did it cross the limit and why no one informed me from your end which they did earlier the response was they will get back to me, I also requested for a detailed bill statement which I never got.
                                    Whenever I used to get a call from Airtel regarding my bill I asked the same questions about my limit, billing statement I never got an answer I hope all the calls are recorded. As a user I have the right to check my bills before paying and Airtel does have the option for complete billing statement, also I had problems related with the bills which I want to be cleared, instead Airtel is trying to use illegal ways they are calling my family, friends and are using abusive language and spreading false information about me. One of your employee name babu called my friend saying I have given her no. for reference and now it’s her responsibilities to give my contact details else face consequences as if I am an absconder trying to cheat. The interesting part is I never gave her no. for any reference. Mr. Babu has repeatedly contacted my family and friends and has threatened them. When they sent their recovery team to my residence I met them personally and clarified my stand they did say they will come with the details but they never came with any details you can also check my data I have always cleared my bills on time that is why my limit was increased. I am ready to pay the amount I have used before that I want Airtel to clarify
                                    1> how did they allow me to cross my limit
                                    2> why they never informed me about it
                                    3> why they couldn’t send a detailed bill till date

                                    I would request Airtel to stop all the illegal ways they are trying to use and follow proper procedures.

                                    Airtel — Threatening for barring service

                                    I took a Airtel corporate connection in Tamil nadu as moved to here and joined a firm here. Initially the executive told me for corporate connection there is no security deposit. I handed over all the documents and Company ID when i took the connection after few days, I got a call requesting to give a cheque for security otherwise the connection will be disconnected. I asked the cuse they are telling that as I am a bachelor. I handed over the cheque. Later I got another call that I need to pay 500 Rs to the airtel showroom to avoid disconnection. I was in office they are telling that I must pay the amount. So I need to take leave and search the places and pay the cash. So my kind advice is Please take care when taking airtel connection. Also the airtel should not do such things...
                                    Dear Sir

                                    My Self Is Shaikh Akram Hussain
                                    this is a kindly request to you regarding my card.I am holding your Airtel card no[protected]
                                    and from the date of Activate 13 april 2009.I am receiving the phone asking me for the person naming
                                    "Mr Basant" and are harrasing me and asking me for the re payment of the loan.I am getting disturbed so kind help me out and do me a favour by giving me a new card.

                                    regards
                                    Akram

                                    AIR TEL services — Mobile Services

                                    Mobile signals of AIR TEL at Pedavegi, West Godavari District, Andhra Pradesh, India (534 450) is not propoer for the last seven days. Nobody at service station attending to it. We don, t know to whom we can complain regarding bad signals and bad services.
                                    I have recevied a call from[protected], person told me i m calling from airtel headoffice & u r lucky winner & get a price money 10 lakhs. for more details call on[protected] talk to sunder singh, he will give u full details.He also collect bank account no. or home address & told me to purchase rs. 7700/- srk's DTH coupan. It is a fake call... plz alert...&Airtel costomer care executive told we can't help u...
                                    I have recevied a call from[protected] person name is sunder , person told me i m calling from airtel headoffice mumbai & u r lucky winner & get a price money 10 lakhs. for more details call on [protected] talk to ravi verma for collecting the amount , he will give u full details.I think call is from pakistan as the +92 is isd code of pakistan. Please find the solution of these calls since it is matter of big concern for me. It is a fake call... plz alert...
                                    Respected Sir,
                                    I am using one mobile No [protected] from Airtel Company in prepaid sim since Year 2003. I use this mobile regular basis from last three months. Previous when the Lifetime Scheme are comes I take life time validity on this number with give Rs. 999/- to company, that time as per the terms & condition my mobile take a validity till life time period.

                                    before three month I lost my GSM mobile & I give a complaint in Thana & reissue one fresh sim of this number with give all the formalities & charges, but due to non availability of GSM handset I never use this number since last three months & I again lost this sim also.

                                    on 31 Jan 2010 I again visit in Airtel office & take again a fresh sim for the same number with give all the formalities & charges, that time I plan to purchase a new handset for this Sim, again due to some financial problems I was purchase New Handset on 20/02/2010 & insert the sim, this time a am very much surprise b'z when we call on this number msg comes "this number is not available"

                                    After all I have a schedule of our business advertisement from 22/02/2010, so I visit Airtel office & give the complaint regarding my no is not working, they inform me your number is permanently disable we cannot do anything for it. I am very much surprised I request for continue my number but till date I am getting my number.

                                    Sir this number is very much important for my business purpose & I am ready to do any formalities for take again this number, till this time this number not allotted to any other user. I also try to take this number from postpaid connection but it is not available.

                                    So please help me I am very much problem due to this work. Please take a corrective action against
                                    Airtel b'z they take 999/- Rs as life time Sim charges & not giving the services, also they not inform me by any sms or from Email regarding disconnection of the same. Last time when I got the new sim nobody not inform me about the disconnection of the same number.

                                    Sir please do the needful & takes a corrective action against this company.

                                    Waiting for your prompt action.

                                    Sachin Sahu
                                    [protected], [protected], [protected]
                                    my name is shohit.i am from punjab in district hoshiarpur.yesterday on 30 june i got a fake call on my airtel no. The fake call was from [protected] no. then i got it is call from pakistan.so i had not picked that call.t want to secure every obe by giving this information.don't pick any unknown no. call.like +92 code.
                                    Thanks
                                    I got a call from number[protected] on 1st july 2010. the person named Sunder singh told me that he is calling from airtel and i had won a lottery of 25 lakhs. he told me to call at number [protected] and to talk to Akash Verma. When i told this to my husband he told me this is a pakistan number.

                                    please register my complaint and take an action against it.

                                    Dipti
                                    Dear sohit as we are in search of male models if you are interestig then you can conctact us at [protected]@gmail.com

                                    Regards
                                    Rocky
                                    HR Hot m Modelin pvt ltd

                                    AirTel — fake call

                                    I am dinesh kumar using airtel number:[protected] and i am receving many calls by diffrent-2 numbers that i have got 10Laks of lottery on my number.So i want to know about it.The number by which i am receving call is: [protected]


                                    and they give another number for talk to the director of Airtel that is :[protected].


                                    So please check it all & stop it.
                                    I am gautam bansod using idea number:[protected] and i am receving message that i have won 7, 00, 000, 00pounds
                                    Got a similar missed call on 29th nov '10 in the morning , from [protected]. and I called back, I thought that is India number, that person who talks in hindi, i didn't know much hindi knowledge but I understood that only he said that you won 25 lakh lottery from Airtel for your special number, and he given a number ([protected], RamSingh, Senior Supervisor) asked me to call to him, what I understood is he didn't understand English, When I talking in English he cuts the phone.I didn't make any calls to that number, as I understand it's fake calls.
                                    One request for Airtel Service is please disable the International out going service and activate when ever they want to call to international calls by the confirmation from your support team. we simply replied to them not even to see from which country the number is. actually I have seen the number from my mobile is like +9234..., I thought that it's somewhere from India, if out going call is failed I should know that number is other than India.
                                    Pooja
                                    Pune
                                    India
                                    Received a missed call from an unknown number which was [protected]. Did not realise that it was an outside country number and dialled back. The person was speaking with some wierd Punjabi accent and I could not understand anything. So I hung up.
                                    Later when I checked realised it is a Pakistan code. I am quite offended because of the fact that airtel is leaking out customer numbers in this way to the outside sources. This needs to be stopped. I would request the authorities to do something about it.

                                    Regards,
                                    RBM
                                    Even my cousin is getting call from pakistan code number in early morning times. It can be dangerous or malicious and it needs to be stopped ASAP.
                                    AIRTEL HAS NOW BECOME THE WORST SERVICE PROVIDER. EVENM I AM LEAVING AIRTEL N SHIFTING TO OTHER NETWORK. AIRTEL SUCKS.
                                    yes i attend this fake call today on this same number i am jagdeep singh S/o Jangir singh this call is 2nd time on my airtel mobile no.[protected] already come on my phone please do any thing faster
                                    your very very thank you

                                    AirTel — getting call from Fake Number

                                    I am gettting call from [protected] ,the person from other side is using some abuse word and when I am trying to call back then number is not recognize.plz give me suggestion how to identify the person.

                                    AirTel — fake calls on my airtel sim?????

                                    sir,

                                    i have recd a call on 24/10/2011 from no [protected] .i tried checking up this code and the code correspond to pakistan in google. how come i am recieving a call ( although i did not recieve as i was sleeping) from a country which i do not know anyone remotely or is it a fake call like calls from uk regarding promotion n stuff. airtel better wake up or else you would sure find no takers if people keep getting unsolicited calls from countries with which we have no connection.
                                    i have missed call from the no.[protected] at 21:52 dated 31/08/2012 . think of terrorist when it involve pakistan!
                                    please take this matter seriously and help me!
                                    i have missed call from the no.[protected] at 09:55 dated 31/08/2012 . think of terrorist when it involve pakistan!
                                    please take this matter seriously and help me!...
                                    on[protected] morning i got a phone call from [protected] saying that i have won a hero honda glamour and asked me to deposit 6000rs. later i found this call fake. airtel should keep an eye on this type of activities as it is hampering their image.
                                    I received a call form some no [protected] claiming to give me 25 lacks if i switched off the mobile for 2 hrs and also they knew the numbers printed on the back of my Sim card.
                                    1. how did they know my no
                                    2. how did they know the numbers printed on the back of my Sim
                                    3. Unfortunately i had my phone switched off will there be any problems in future
                                    4. is there a possibility that they r cloning Sims ?
                                    Fake call from Pakistan at least country code say so (+92)
                                    I got missed call from number [protected] on 7th April 2013 .when i dialled the number he told me that that i won a lottery of 25 lacs.
                                    and provided me number [protected] and told me to call vijay singh &amp; shankar.
                                    I got a missed from this number-[protected] at around 10:30 on 18th june 2013. on searching it was found out it was the international dialling code of Pakistan ..please look into the matter
                                    I got a miss call from +92 this morning at 8 am and as i was asleep i dint even bothered to see the number and called it back...the other person picked up the call and started with NAMASKAR and so on...immediately after 10 or 15 seconds i disconnected the call n now i am worried about any scam...
                                    I got missed call from number [protected] on 5th December 2014 .when i dialled the number he told me that that i won a lottery of 25 lacs.
                                    and provided me number [protected] and told me to call Sunder Singh.
                                    Please alert
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                                      R
                                      rahulmod
                                      from Mumbai, Maharashtra
                                      Jun 20, 2011
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Airtel is charging for services which are not subscribed and provided. one such is hello tune which I never subscribed but automatically forced on my mobile and started collecting Rs 30/- for 30 days in the past 2-3 months. repeated sms messages and converging with customer care didn't yield result. I lost Rs 70/- for the service called "Ishqkiya", which I don't what it is. This not a first instance. Previously they charge around Rs 90 for the service called Cricket SMSs, for which I had not subscribed.
                                      Today Airtel closed my spouse's call in the middle saying low balance, although she charged with five coupons of Rs. 20/- each. There should be a balance of around Rs 70/-, but these mad customer care operators are saying the balance is valid till 17tyh Jun. So frustrating and very annoying.

                                      Customer care 121, 198 are not customer friendly and do not respond properly to enlighten customers in stopping unwanted sms and calls.

                                      Please let me know if I can do something to sue Airtel. I am willing to file PIL in the court or TRAI if needed or as per RTI act.

                                      Airtel is harassing the customers like anything.
                                      People are already facing other issues related to bad governance, corruption, Inflation and living with great stress, and Airtel like mobile operators adding additional stress.
                                      This is unbearable.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Certain VAS were started in my airtel prepaid mobile no: [protected] (Noida) without my asking for them. I just got a message that this service (caller tunes and lately job alerts). Trying to contact customer care failed repeatedly without any result. I have never requested for any value added services for this number. Kindly get the company to stop starting such services unilaterally and charging for these. The amounts charged thus should also be credited back. I tried to register this complaint through airtel consumer complaint website also. But this seems to be totally an eyewash / farcial setup. The customer care (do they care?) and complaints are non-existant. Kindly also direct me where one can get a solution.
                                      RVBalagopalan
                                      Noida
                                      No:[protected]
                                      My mobile number : [protected]
                                      My Spouse's mobile number : [protected]
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                                        shehbaz1982
                                        from Bengaluru, Karnataka
                                        Jun 20, 2011
                                        Resolved
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                                        Resolved

                                        Address: Kapurthala, Punjab

                                        Respected Sir,
                                        On[protected], my mobile handset and sim card (no. [protected]) was lost. F.I.R. was registrered in near police station. I bought a new sim card from Guru Kirpa Telelinks, Kapurthala at[protected]. Guru Kirpa Telelinks and Airtel Customer Executives said me that the new sim will be activated till 4:00 pm on[protected] but its not still activated upto 5.00 pm. I hav called so many times Airtel Customer Care and Guru Kirpa Telelinks regarding this problem. Both are not activating my new sim. My registered complaints numbers with Airtel are 38048127 and 3805182 regarding lost of sim and activation of new sim. Please help me to sort this problem, my sim is still not activated till 5.00 pm[protected].
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        I bought a new sim card from BHARTI AIRTEL LTD block no. 11-A, SDA Complex, Kasumti-shimla 171009. BHARTI AIRTEL LTD. and Airtel Customer Executives said me that the new sim will be activated till 6pm on[protected] but its not still activated upto 10 pm. I hav called so many times Airtel Customer Care and BHARTI AIRTEL LTD. regarding this problem. Both are not activating my new sim.Please help me to sort this problem, my sim is still not activated till 10.00 pm[protected]
                                        my sim no.[protected]F
                                        phone no. [protected]
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