Airtel Complaints & Reviews

porting to airtel service is biggest mistake thrid class service and call center the worst service nonsense half knowledge. My postpaid bill is fraud generated with unnecessary charges. Without my concern bill plan changed. When asked for my wished plan i have got reply to wait for one month to complete my bill cycle. This is too much. Cheater in all sevice provider...4g is not there and making fool out it and taking charges for it.

porting to airtel service is biggest mistake thrid class service and call center the worst service nonsense half knowledge. My postpaid bill is fraud generated with unnecessary charges. Without my concern bill plan changed. When asked for my wished plan i have got reply to wait for one month to complete my bill cycle. This is too much. Cheater in all sevice provider...4g is not there and making fool out it and taking charges for it.

Dear Sir,

My name is Panduranga from Bangalore and my no is [protected], i am also getting such a messages can you please stop sending this, message details below.

Title: Naught Models! UNLIMITED images Click [protected]@99
Address: http://202.87.41.147/hungamawap/airtel/88804/promo.php3

If this repeats, Seriously i will take you guys to consumer court.

So, I request you to stop this nonsense messages.

Regards,
Panduranga

i am not satisfied as your company has not resolved till date & also you are sending such vulgar msg to others also like Panduranga from Banglore whose number is [protected].

So the conclusion is Airtel is adult datting providing company.

Send me apology letter to my home for each of your vulgar msg sent to me.

Airtel — vulgar promos

using Aitel for last 4 yrs but from last 8 mths getting vulgar e-messages promos , even talked many times on customer care but deaf n domb , they are making life hell and spreading vularigity by sending push messages like Hot babes, Nude beauties , so on .........forcing me to go for legal action
yours
[protected]

Mobile no:[protected]
I had recharged my phone with Rs34 SMS pack(300sms/month) through Airtel Lapu, on 16th March 2011 around 9 am.I immediately got a confirmatory message that Recharge is successful vide TRANSID-9789026.But I was not given the benefit .I called the customer care and the operator told he would look into the matter and the status of my complaint would be messaged to me in couple of hours i.e around 9pm. But I haven't got any reply yet.Such an issue had never crept in before . I kindly request the concerned authority for immediate redressal of this issue given the reputation of the company worlwide!

Dear sir,
i am jaya krishna using postpaid more then 3yrs, but recently i converted same number, ie.([protected]) to prepaid. after converted more then one week of activation.. now sim is not in condition to make outgoing and incoming. i contacted airtel office at kormangala and submitted the applications, address proof with photo, and took the duplicate sim of same number. but not yet activated, maximum time i approached the airtel office at kormangala but my problem not solved.

hello
i am airtel prepaid user for past 4 years and i have retained the same number which is [protected]. I am facing a problem that i cannot make outgoing calls. However i do recieve calls. Please look into the problem and sort out soon.

Thanking in advance
tawsif ahmad
ranchi jharkhand

Airtel DTH — calls

sir i have registered for dnd fully blocked ref no s[protected] {[protected]} for my mobil no [protected], even then iam getting calls from airtel dth.even after complaints. iam in night shifts most of the time and airtel people call me and distrub .

AirTel — no channels

this is waste tv in my a/c ihave the balance amt 750 but iam not viewing the channels there is no response from customer care

Airtel Mobile Services — Non receipt of bill for December 2010

Sir,

Iam a regular customer of Airtel Mobile. I used to get regular bills and I pay with out any default.
This time I have not yet received the bill for the month of December 2010.
I went to your office at Palarivattom and paid the amount.
I want the bill for the same urgently for my office use.
May I kindly request you to send the bill urgently.

N CHANDRIKA [protected]

Punartham Palat Lane Anchumana Road
Mamangalam Edappally P O 682024

I had bought a new Nokia C3 alongwith airtel free gprs usage for 6 months, with that i was given my existing airtel sim, , in the begiing when i was buying my nokia handset, i was told that it will get activated as soon as i insert the airtel sim.The message came, but when i am using internet my main balance is getting deducted arround 60/. rupee, I am realy fed up, i tried to contact the airtel customer care, saying you do not have sufficient balance, but still i have 120 rupee in my account.I know airtel is giving superv service to customer.So please help in this regard.Otherwise I have to quit from airtel.My details are below.

Regards
Sudhir Rout
My airtel no.-[protected](You can contact me with this number )

Hi,

I also have complaint regarding the same.
I have been using airtel since 2 years and in last 2 days my balance is getting deducted unnecessarily even after a 2 GB monthly package!!

As written here i will try once by contacting them on mail.

I spoke to customer executive. today is 6th jan they say they will solve it by 10th jan.

4 days to solve a problem of customer. I wish it was faster.

My Contact Number is and my mail id is [protected]@gmail.com

Airtel Broadband — Disconnected from 15 days

My Landline and Broadband services are not working from 15 days, have called the helpdesk mulitple time, have written to even Nodal office but no one has yet turned over to resolve the issue and I keep getting misleading emails suggested the issue is fixed. (Land line no.[protected]

Regards,
Ghansham [protected]

Hi,


I(Ashish Tripathi) took an airtel corporate connection([protected]) which was activated
on 4th of Feb.
The outgoing call was barred on 10th of Feb for which i call airtel's
so called customer CARE center.
Some how i managed to speak to a CSR and i got the shock of my life
when i heard that there was 6000rs outstanding on my name. When i told
them that this no was hardly 1 week old and its credit limit was just
500 rs he told that this outstanding amount was for my old No.s
([protected], [protected]). I was surprised as i had never used these
no's.
On enquiring more about it i got to know that these no's were
activated on my name when i was working for hcl comnet. This was
another surprise because i have never worked for hcl comnet and i can
prove that in court.
When i told all these things to a shift manager, ( plz read
carefully... ) he advised me to go to gurgaon center of airtel and
prove that i never worked for hcl comnet( wow what an advise! can you
prove that you have never worked for microsoft hah...) moreover i live
in noida i dont have enough time to go to gurgaon and prove.
Now i have few querries for you and if possible for everyone in bharti telecom.
1) How were 2 no's activated on my name without proper
verification(since i have never worked for hcl comnet)
2)If it was activated how come i never recieved any bill for those no's.
3)If there was any outstanding amount against why wasnt i informed
about it. there should have been some sort of communication from
airtel's side.
4) How come the outstanding amount was transferred into my current
no's account without any prior notice or without my information or
consent.
5)I believe since you guys can activate any no on anyone's name so it
being a national security hazzard i would love to go to MEDIA(both
print and tele), TRAI and Consumer forum in the interest of national
security.
6)I feel i am lucky because if these no's would have been used by
terrorists or millitants for communication or terror activities i
would have been behind the bars by now and on this point i would like
to know who would have been held responsible for the mishap.
7) Last but not the least Is your customer care center worth it.
because i have had horrendous times with your call center. Have you
tried to call the customer care center and escalate any issue? try it
you will get the shock of your life.
If you want to escalate any issue then the first thing that the CSR
would do is that he would disconnect the call. And the stupid reasons
for not escalating would be that the CSR would not know who his
TL, MANAGER or supervisor is.
somehow if you manage to convince the CSR escalate then you will have
to wait on hold for unknown period of time and if you are patient
enough then your call will be either transferred to some other dept
which has nothing to do with your case OR if you have asked to speak
to a manager then it would be transferred to shift manager. I know its
an escalation desk but people there are not earning there salaries.
It was really very painfull experince for me to speak to your Call center.
Right now the no does not exist they barred my no.I have also file a police
complaint regarding this issue.

Can you do something in this case.

I am forced to give this advise: please change the name of your call
center as customer care center rather it should be CUSTOMER HARASSMENT
CENTER.

Waiting in anticipation
Ashish Tripathi
[protected]

Airtel customer care Bad Experience:

Bill clarification issue;

I had logged this complaint[protected] on 25th august 2008 and without resolving they have closed the complaint. Also not solving this requested problem since 10 days. This type of service is not satisfied and we are using your services more than 2 years.

Each time when I call to customer care they are opening different request number and they have given the following request numbers:
10981990
11082388
11232774
11275806

I am surprising why they give different request numbers each time and finallly they say given the clarifications and closed the request.

Take some action and give us the clarifications urgently.

I never felt like this situation in entire 2 years but since 10 days am very much harrased with the customer care for not giving proper reason and not taking care of my complaint.

AIRTEL ( Post Paid Service) — Mental Harrasment( Withdrwal of services)

Dear Sir,


I have subscribed post paid servises of AirTEl for last three years( Ph no. [protected]). On 21 May Airtel suddenly stopped my outgoing calls with a sms that i had requested for address change. The fact is that i made no written or verbal request for address change, Even though i made visit to the Chakarta Road, Dehradun( Kanoght Place Office) of Airtel and submitted verified documents to the above mention office and was given an assurance that they will resume outgoing services of my phone by 48 hrs.
Since then, I made innumerable request to Airtel for resumption of services but got no satisfactory answer fron any one of the customar care executive, After a fortnight of mental harasment, i irequested AirTel customer care to either resume the service or send me fresh invoice of monthly bill of the date till they provided me the services me i.e. 21 May 2009. So i can formmally delink from Airtel
Airtel does not respond to my request till date and sends the monthly charges to me very month on my email address.
The above mentioned affair has given me tremendous mental trauma and has been consuming my mental energy.
My i seek your help in resolving the issue.


Prashant Kumar Sharma
CGO Gp. 'A'
53, Rashatriya Indian Mlitary College,
Dehradun, Uttarakhand

hello, this is my complaint for airtel broadband landline services. i applied for address change for my broadband connection on feb 11, 2010.i shifted to my new address in scheme no 114, i applied for transfer again and again but got no reply. Then one day i applied for cancellation and again applied for new number. But when i applied for new number airtel people told me that they will transfer the old number first. In between i submitted rs 1000 for registration of new number. I have the slip of the same, the serial number for which is 2385547. But i got my old connection transfered on 12th march 2010.

So my number got transfered after one month. Now i got the bill.My only request to airtel people is, plz give me waiver for the one month that is of 12th feb to 12th march period. And they already have my rs 1000 submitted with them. explain this to the executive whoever calls. Every time they say ok we will not call again and your amount would be waived off. BUt next time again i get a call,its mental harassment using airtel broadband.

Plz resolve this problem, i want airtel to waive off my rent for one month and adjust the registration amount in bill.

Now outgoing calls on my number is barred due to non-payment of bill. I paid my bill now but ionly thing i want from airtel to return back my registration of rs 1000 and waive off the rent amount of one month.plz resolve my problem.my number is 4068935 and [protected].

Name: Sachin Adesara
Fixedline No.:[protected]
Ahmedabad.

First of all I would like you to tell this I have experienced worst services from AIRTEL. I had not used fixedline for more than a month. Still I paid an amount INR 1891, after paying 4000 INR regarding my 6 months plan.

When I got a call from a call centre, I have been told that an amount of 1000 INR has been wavered and I am require to pay 1891 INR from 2891 INR and then it would be disconnected. So I paid 1891 INR online and AIRTEL dint disconnect the number and generate one more bill and therefore I called a customer care and requested for disconnection. On february 14, again I got a call and the guy told me that I still need to pay 1208 INR. After long discussion, he asked me to pay around 400 INR as final settlement.

And again, one more idiotic mail from AIRTEL side today saying I need to pay 785 INR.

PS: I completely understand that it is my fault to go for a service of such a worst company having no standards at all.
And yes, AIRTEL MAIL EVEN FAILED TO CLEAR FRAUD DETECTION CHECK FROM MSN!!! (image)

Thanks for the response. Would appreciate the resolution if on similar lines.
The number in question is [protected].

You can reach me on [protected]

Thanks.
Alok

Thanks for NOT so quick response.
Fortunately i got a call from customer care today but the issue remain unresolved as whatever settings were recommended those were already in place.

Is there any estimated time of fix I can rely upon.

Thanks,
Alok

Even i have the same problem, they have deleted my number [protected] for non usage of more then 3 monts, while i did not use in only for 84 days. I am using my number for more then 5 years and having validity till 2012. How can Airtel can do that to every body. I have my mobile number to every document, banking details, Resume details. It is affecting me.

What Airtel is doing in order to reslove this problem. I have seen Airtel has done to many customers. I request to Airtel company to look into this issue and reslove it ASAP.

Thanks,
Shirish
shirish.[protected]@live.com

Thanks Rakesh, this is the first time i got a decent reply from the Airtel.
Please look into this matter as i am afrid if this number [protected] is launched by Airtel again in market then somebody can buy this number, this will be my huge loss. I request you to please show me a way to get my number back either by reassiging it to me or if this is not possible then i want to buy this number again if it is launch by Airtel.

Thanks,
Shirish
shirish.[protected]@live.com
[protected]

Thanks Rakesh for helping summsraj.
Could you please help me as well.
Thanks,
Shirish Sharma

Thanks Mr. Rakesh,

I appreciate your help.

My alternate phone numbers are: [protected], [protected]
E-mail ID: shirish.[protected]@live.com

Thanks,
Shirish Sharma
Pune

I do not think it is resloved.

Thanks and Regards,
Shirish Sharma

Even i have the same problem, they have deleted my number [protected] for non usage of more then 3 monts.I like to inform you that even I have the sathi pack on this number. I am using my number for more then 4 years and having validity till 2012. How can Airtel can do that to every body. I have my mobile number to every document, banking details, Resume details. It is affecting me.

What Airtel is doing in order to reslove this problem. I have seen Airtel has done to many customers. I request to Airtel company to look into this issue and reslove it ASAP.

Thanks,
Venu
[protected]@gmail.com
contact no-[protected]
-[protected]