Airtel Complaints & Reviews

AirTel — want to stop subscription service

19.11.09, I have received a massage through mobile about renew of subscription service(BRAZILIAN,wallpaper) &cut 1rupee.Then I contact to customer care& from there tell to me this service have now disconnect.But next day again same massage received.Then again I contact with customer care.From there give me a no-*567*2# to stop my network connection.Then I send this no.& my network was stop but again received (26.11.09)same massage.My question is why automatically start this service & why this is not disconnect.Please send me right process to stop this service.

Hi,,

Every day I got message(s) like following and they charged me 3 rs per message.
"Thanks for using news subscription service from Airtel.You have been charged Rs 3."

I don't know,how to stop this.

My mobile no - [protected]

Any help?

Airtel — News Subscription

From last Tuesday daily i'm getting sms that i registered for NEWS subscription and charged Rs.3. Daily they are sending sms and charging Rs.3 me for this. I didn't activate any news subscription. How to deactivate this?
My phone No:[protected]

AirTel — To stop subscriptions

Hi,

My No. is [protected] and i have been charged for all unwanted subscriptions which i have not made (devotional, moviealert, etc) and are renewed by Airtel on a monthly basis and they charge 30-40 rupees for each subscription and then extra rupees per day. I want to stop all those subscriptions and please do not start any new service without my knowledge.

Please note after sending repeated sms to stop these services, they are still renewed on a monthly basis.

Thanks

ya me agree

Airtel — AIRTEL FAKE SERVICES & COUSTEMER CARE

On 14th July, I got a service msg. That by sending SMS YES to 5517048, I will get 450rs worth SMS bal. Its a offer we are having in our place. So I sent SMS, and 48Rs deducted from my Bal. Then I got service reply that the service will be activated in 24Hrs. but it didn’t. When I spoke to customer care, they are holding my call for long time, or they are taking complaints and saying to wait for 48Hrs. Obviously we forget about that after that time. The same is happening with me. From past 10 days neither I can have 450Rs sms or my 48 Rs talk time.

And the customer care is BINDAS in their own way.

Today a new problem raised, I have a power plus card which charge 1RP for std. But 1.50 is deducting for no reason. Though I have validity and all, its happening. Again they are giving complaint no.s.

Till now I have 4 complaint nos, . but no actions against them

Its my experience that AIRTEL customer care fit for nothing, even I depend on net for my GPRS settings 3monthsback.That is the service of AIRTEL.

For ref:; my no: [protected]

To,
Manager,
Airtel



Subject: Complain about Airtel Customer service


Dear Sir,

I self is Priya, I am your prepaid customer, I want to Internet service on my service. I was call on ur customer care service for help. I was connect through 121/[protected] your customer care service for Internet service, Your customer care dept. I lost total 100 rupees on this duration, so this amount return back on may on my account.

This duration I dint received any support from airtel

I am very fed up on ur service.

From
Priya
[protected]/[protected]

airtel d t h — Airtel a fraud THE WORST SERVICE

I have ordered for airtel HD on 2/7/2010 through online ..Till now they dint upgrade me new settopbox..Ive called them more THAN 25 TIMES..THEIR ONLY REPLY"SIR DE FIN ATELY OUR ENGINEER WILL ARRIVE UR HOME TODAY..LIKE THIS MANY TODAYS PASSED ..SO PLEASE D ONT BELIEVE THEM THEY H AV INT MAKE READY THEY SET TOP BOXES...THAT TOO PL S DO NT BELIEVE THE CUSTOMER CARE..WORST CUSTOMER SERVICE...THEY ARE FULLY ADVERTISING ABOUT THE H D AIRTEL BUT THEY DINT HAVE SET TOP BOXES FOR DELIVERY AND THEY ARE SUCH A SLOW ONES IN SERVICE VERY SLOW STILL I DO NT BELIEVE THEM THAT THEY WILL COME TOMORROW.


VARUN ADITYA
[protected]
REGISTERED MOBILE NUMBER FOR AIRTEL;[protected]....THE WORST SERVICE..

AirTel — free internet on nokia n8 purchase

hi sir



i bought nokia n8. with ur scheme of 3g data plan free for 6 months........den i got data only in my remainig data & on *123*10# i ws shown i hv 3663 mb in my internet acc....



but as i use net d charges r deducting from my main balance......i called to ur 121 but de didnt registerd my complaint .......it was so embarassing........

so kindly sir tell me wht shud i do. as someone told me dat its fake scheme , etc...



my no. is [protected]

my balance is been deducting since last sis days for airtel music portal subscribtion service. But, i m not using this service. After so many complains to customer care also, they are not solving the problem. My number is [protected]. Plz help me to get rid of this problem.

Mr. Rakesh!
My problem still persist. Today again 5rs. From my balance is deducted. There is been some technical problem, which you guys can't resolved. And i m still facing the problem.
Customer,
[protected]

I am facing the same problem too. My number is [protected].
I guess Airtel should find better ways of making money than looting this way

Airtel — Fs-Airtel Music Portal

Dear Sir/Madam,


My mobile number is [protected].

I got a message from 54321 saying "Thanks for using FS-Airtel Music Portal subscription service from Airtel. You have been charged Re.1", but I never opted for any kind of subscription from Airtel for the past 10 days

Please kindly cancel my Fs-Airtel Music Portal subscription at the earliest. Thank you.

Kind regards,
Srini

Dear sir.
i am airtel prepaid user my mo.no. is [protected] in New Delhi.
in my no wrong charges deduced .when this complain i will call customer care.
then they ask to me i can't help you.so please help me.



kunal

thank u so much...

I get regular 25kbps speed only at night hours, day time still problem <some time get but not constantly >

Once Again Thank U very Much Airtel Bharti Now I Get...

WTF...I AGAIN LOST MY GPRS SPEED AT THE ABOVE DESCRIBED PLACE...
PLEASE DO SOMETHING, THIS PROBLEM I FACED FOR LAST THREE DAYS...
I THINK IT'S VERY HIGH NETWORK CONSUMPTION BUT NOT GET SPEED EVEN NIGHT...

AirTel — Airtel Mobile Office Not Working

In my area the Airtel Mobile Office is not working & the charge for that service is cutted .in other area it is working easily.I complaint 4 times to customer care but no response form them. Give my 395 rs. or i can go on consumer forum in 7 days after this complain.

Airtel Telecom — UNKNOWN ISD CALLS

DEAR SIR/MADAM,

I AM GANESH PRASAD SHARMA from KANSBAHAL, SUNDARGARH, ORISSA,

MY MOBILE NUMBER: [protected],
ACCOUNT NUMBER:[protected]

I HAVE AN AIRTEL POSTPAID CONNECTION FOR LAST ONE AND A HALF YEAR. AFTER
USING FOR SUCH LONG TIME WITH NO REGRET, BUT IN MY BILL DATE: 17/10/2008 -
16/11/2008
I M FACING PROBLEMS REGARDING EXTRA BILLING FOR USAGE OF ISD,
MY PROBLEM OF CONCERN IS THAT THE EXTRA CHARGE PUT UP AT SPECIFIED
PARTICULAR DATE AND TIME, I HAVE NO PERSON USING MY PHONE AT THOSE TIME AND
ALSO I DON'T HAVE ANY IDEA ABOUT THE NUMBER i.e. [protected] WHICH IS
SHOWN CLEARLY IN THE BILL ATTACHED, THEN HOW CAN I GET THOSE CHARGES WHICH
ARE FOR Rs. 1803.20. AND WITH REFERENCE TO MY COMPLAIN NO.
[protected], 19396787, 19380371,[protected],[protected],[protected], 19358941,[protected],[protected],[protected],[protected],[protected],[protected]...⇄
I HAVE ALSO MADE SEVERAL CALLS TO 121, BUT THEIR IS NO RESPONSE BY
THEM, NOW I AM FULLY DISAPPOINTED AND HOPELESS ALSO, PLEASE SUGGEST ME THAT
WHAT I DO.

KINDLY REQUEST YOU TO TAKE SOME IMMEDIATE ACTIONS TO RECTIFY MY PROBLEM, I AM
WAITING FOR YOUR KIND RESPONSE.

THANKING YOU

Airtel Telecom — bad response from airtel galary

date :- 12/5/2009
place :- kalyan
i want to introduce myself as jagdish kumar verma . i m recently working as inspector income tax deptt. in kalyan. I want to take an new airtel connection . For that i submitted a letter from the dyptti commissioner of Income tax written on their letter pad giving my recent residintial address .But it was very strange for me when i come to know that Mr. sandeep who was the incharge of the kalyan airtel galary told me that it will not work. I tried to make him understand but it was of no use .finally when i asked him to make me speak to some senior he make a call to Miss sonali who was in Ullhasnagar .she also didnt know about the Income Tax deptt. as she was asking to me weather it is a compeny ? it was looking like that students from metric classes were admitted to your company for the service who dnt have any knowledge. I am very much unsatisfied from the service provided by your airtel galary in kalyan near to rly. station.
so please kindly guide me that what should i do and how and where i can submit my enrollment form . My contact no. is [protected]. I hope you will consider my request .
Yours Faithfully - Jagdish kumar verma

pls call me : [protected]

ys ago by Pabhat Kumar [send email]
:
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA

IALSO COMPLAIN 121 SERVICE

19 days ago by Pabhat Kumar Sahu [send email]
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA

IALSO COMPLAIN 121 SERVICE



keentana email karoo SIRJEE

13 days ago by Pabhat Kumar Sahu [send email]
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA

Telecommunications — telephone connection problem

coustmer of BSNL landline bearig No:[protected] is not under working conditon since two months .Facing the the same problem atleast once in amonth.Need permanent rectification of this problem.Already we informed several times .please rectify the problem immediately. then only we pay the Billpayment.otherwise we want to withdraw the connection
padmaja (contact .No:[protected])

Airtel Telecom — Daughter is missing

[protected] this is the number please please tell me the location of this mobile no. This sim is issued to ritu .My daughter has left the home without saying anything last saturday . Please trace the number and tell me the current location of this mobile number.We have also lodge a police complaint from srigangnagar/rajsthan/335001 on 20/.5/2010.So its my kind request i am worried about my daughter so please tell me the location by mailing me at [protected]@gmail.com or u can call me at [protected].I[censored] get any information about that number please please inform me.You can also confirm me from my number given up for any risk matter.
thanking you.....

AIRTEL TELECOM — Not transferring the telephone connection

Airtel has given several mobile connections in our office as Corporate connections.

In Sep-10, Airtel Sales personnel had visited to my office and offered me landline cum broadband connection for my residence in Lucknow City. They also installed Wi-Fi modem etc. at my home (connection no.[protected]

In Oct-10, I shifted to an apartment in nearby locality in Lucknow city (having more than 200 families & in existing since last 3 year).

Immediately, I put my request to Airtel for shifting the phone connection on their customer care phone no. 4444121 (Request no. 387406 dated 30-Oct-10).

Suddenly last week their personnel Mr. Rashid Khan (Mobile no. [protected]) called me and told me that my request was for [censored]ing the phone within the home (one room to another room).

Immdiately, I kept him on hold and once again talked to Customer Care; in turn they confirmed I was right and my request was for shifting to my new address.

Now Airtel is saying that they will not shift the connection and moreover I have to also pay for Wi-Fi modem and other hardwares; even though I used connection in between Sep'10 to Oct10.

I also requested them to either provide the connection OR take back the modem & hardwares etc. and take money for services NOT for hardware; since connection was there for a month or so & hardwares are not of any use to me now without any connection.

Now, they have started threatening to pay and sending guys to extract money.

Kindly intervene.

With Thanks & Regards

Airtel Telecom — AIRTEL COMPLAINT HELPLINE IS NOT TOLL FREE

I was called Airtel Complaint helpline on 31/12/2010 at 10.24pm. The call duration was 14minutes27seconds (and Ref. No-CBDCC[protected]). Airtel Charged Rs-2/- for that. IF COMPLAINT HELP LINE IS TOLLFREE THEN WHY THEY CHARGED Rs-2/-.

Airtel Telecom — customer services & packages

these mobile services do not provide any services, don't receive the call and make a misbehave with me in online. and don't serve good services. and also do not try to solve my problem & not attend my complained.

i disagree with this airtel telecom prepaid services and customer services.

the Airtel customer services have an misbehave with me and do attend my call toward it. and do not solved my problem.

Ref: My Air Tell Connection No. [protected]

Please be informed that there were Rs.50 balance amount in my account. On 17th March, 2011 morning I checked my balance and found Rs.30 deducted and got the message "Your Airtel Friendz Chat Service has been renewed". But I am sure I did not apply for any friendship chat. I called to customer care (at 198) at 6:52AM regarding this problem (Ref: No. CBDFC[protected] to cancel this activation. But customer care did not respond to my complain. I am not highly profile man and Rs.30 has much importance for me.

Hence, I would like to request to refund my amount(Rs.30). Otherwise, I am helpless to disconnect this Airtell connection.

This is for your kind information, action.

Thanks

Airtel — Personal call and sms

Mere pass airtel ka prepaid life time canecation he per 23.8.2009 se airtel ke sms and call nahi mil rahea.

Telemarketers — Un Solicited SMS

Sub.: Unsolicited SMS from [protected]

At the outset I regret to bother you for writing this letter directly to you.

I have received an unsolicited SMS from the mobile no. [protected].

When I called this number and asked why the message was sent to me; the reply was to ask me to contact “Airtel” and for the details of the message to contact “Aircel”.

The phone attendee had the audacity to say that I can take legal action, which means once they are registered as telemarketers, they are not bothered about the subscriber.

Under this scenario I would prefer to initiate action through TRAI against the telemarketer and request you to take up this matter for further action.

I have registered under “National Do Not Disturb” and uploaded my consent 0n[protected].

Personal — Unsolicited SMSes

I have received messages from [protected] and when I tried to call back, he is unncessarily irritating me asking me for my address and identification details even though he is unknown to me. I really am pissed off with his continous messages and would like to know the name and address of this mobile number owner.

Please send an email to [protected]@rediffmail.com with the details.

Thank you.
Santhosh

MOB NO-[protected]