Airtel Complaints & Reviews

I got my Airtel Landline No.[protected] disconnect in 1st week of Feb 2010. I approached their then office in DLF Galleria, DLF IV, Gurgaon and interacted with their executive named Govind.

When I asked him to get this number disconnected, he told me to give a written letter stating the request for discconection, which I did there and there itself. The next step, as directed by Govind, was to wait for 48 hours, to get a callback from Airtel and they will follow up on this.

I got a call from their Udyog Vihar Airtel Office the very next day, and the guy tried to pursue me not to connect the number, rather he would migrate me to a low rental plan, low tariff plan, etc. After several failed attempts by the executive persuade me, he asked me to deposit the THE THEN FULL AND FINAL PAYMENT OF RS. 1282 at the nearest Airtel Office.

I went back to the same Galleria office, and made a cash payment of Rs. 1282 (Cash), and again confirmed the whole process with Govind, present at the office.

He then made a note of this, and called someone at the other office, and notified the executive about the disconnection request for my number.

Till that point, I was satisfied that the process has been done. But after around a month, I started getting calls from the Airtel office stating the outstanding payments for the following months, which made me furious. I was literally running from pillar to post, and had to again go back to the same Galleria office. Luckily, Govind was still there and he could recall me and my request for disconnection. When I briefed about the ongoing calls, he apologized for the inconvenience and he called up one of his managers and asked him to kindly disconnect the account.

Govind reassured me, and told me that it has been registered and the issued was already resolved before, but was surprised why the Airtel people were calling me. He forwarded a note, and told me, that everything was in order, and I have completed all the formalities, and have nothing to worry.

Now, after 10 months, suddenly, out of the blue, I have started getting rude calls from Airtel office in Okhla and Noida, stating that I have Rs. 2010 due for last so many months, as the number was never disconnected, and it has been billed for all these months.

When I narrated the same story to these tele-callers, I was told, that either make the payment or face legal actions. These pathetic and rude executives are the testimony of how Airtel can cheat people on their face.

After a lot of confrontation with this telecaller, I was told by him to return to the same office, with the last payment receipt and ask them for the NOC.

When yesterday, I went to Galleria, the Airtel office has been shifted, and the new office in the same market, told me that though we are Airtel office, but we only address mobile accounts, and not landline accounts. Instead he gave me a number [protected] to call (Udyog Vihar) or visit that office.

I called that number and got Naved on phone. After listening to my side of the story, he gave me a reference number[protected], and thats it.

I think Airtel needs to be look into these kinds of matter with more concern, because sooner or later, increasing customer grievances would bring this brand down.

Now that that telecaller has challenged me to impose a legal case on me, I would perhaps see what you people do, as from my side, I have done everything the right way, as stated to me from your executives.

I understand the consumer rights, and you people simply cannot start giving accusations on phone. if you have the guts, correct your processes and your people first.

Hope Mr. Mittal is listening

Sir ,this is to inform you that ,i had got my new prepaid sim of airtel on 18 November and it was stolen on 9 December .Later i had asked in airtel office to transfer my old number to a new SIM and i was said that the sim will be activated within an hour. But its been a day ,i have awaited my sim to get activated and still my cell phone displays INACTIVATED SIM.

So its my kind request to activate my sim.

My Mobile Number - [protected]

Please activate my SIM as soon as possible.

Thanks

Dear S. SANGAMESWARAN,
A New Comment has been posted on[protected] to your Complain -
Complain Subject :
INGENUINE AND DEFECTIVE VIEW CARD SUPPLIED BY AIRTEL DTH
Product Name :
airtel DTH
Complain Category :
Satellite, Cable DTH TV
Complain Details :
My customer Id No. [protected] and the dth connection was given by air on 18.5.2010 after taking a sum of Rs.3400/- from me. (S.Sangameswaran)The cable was working for the past 4 months without fail. From 1.10.2010 till date it gives an error (according to AIR TEL DTH ERROR CODE: 2.The message appear in my TV Screen is:" INSERTED VIEW CARD IS NOT AN AIR TEL VIEW CARD. PL INSERT VALID VIEW CARD CORRECTLY AGAIN". Due to this error, we were losing nearly 10 to 12 hours in a day. Many of the program we missed due to this error. For past two months we lost nearly 250 Hrs due to this. After spending several minutes and days , the Customer Centre in tel No. [protected] - ad dh gave service No. 4475237 for vc issues, code 180R on 15.11.2010. Till today no person has come to set right the error and when contacted one Mr. Vinay of customer service centre told me that it is broadcasting problem. Not connected with Air Dth. On enquiry with my neighbour who is having the same AIR TEL DTH connection informed me there is no broadcasting problem. I am fed up by contacting the useless and irresponsible AIR TEL DTH Customer Services. I am at a loss not only 12 months I paid in advance and got no service for the past two months. I would be very thankful and grateful if you do to attend my complaint and get the refund from AIR TEL DTH.

The DTH connection was installed on 18.5.2010 by AIR TEL ONLY.
Complain Posted On :
[protected]

Posted Comment Information
Commenter Full Name :
Airtel_Presence
Comment Details :
Dear Customer,
Posted Comment Information
Commenter Full Name :
Airtel_Presence
Comment Details :
Dear Customer,

This is to inform you that your concern listed 23 Nov. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Ranga
Airtel Customer Service Team

I am find this problem for the past 5 months. Till now nobody come for service the Air Tel Dth. My Tv set is getting spoiled because of duplicate part fixex by Air Tel. I could not view any program due to error No. 2 . This is a deficient service by Air Tel. I would like to cancel Air Tel Dth and ask for the refund of amount paid by me in full and compensation for fixing duplicate part. I want a compensation of Rs. 3500/- as refund and Rs. 2000/- as compensation for spoiling my tv.

i am working for Del services & i purchased a new cooprate sim for my wife under my name . Ihave submitted all the legal documents . i had purschased the sim in 1st week of december. The verification people had come to my offfice & hoem address. Since i was in meeting i was not able to meet the person who had come for verifcation . On 3rd december i called the Airtel customer care & infomred that i was not able to meet the person so please donot block my sim . Supervisor by name Gopinath had taken my complaint & he assured me that this wil be taken care off. On monday that is on 6th my out going & sms were banned stating that address verification failed . I called once again to the customer care they said it wil be resolved in next 24 - 48hrs & they wil send for re verifivcation . At the same time my shift changed to night shift & my work timings is ftrom 9 pm - 6 am . I also told him that i am working at night . they said they cant do anything & i have to be there in teh morning when they come for re verification .
I wanted to escalate this again so they gave me a Nodal officer number i spoke to Mr. Asif the nodal officer . I was surpirsed that they are least bothered about the customers he said he can arrange the verification only in his business hours . I remined him once again that i work at night shift but he said he culdnt help me much . so i agreed for a reverification but also gave him a time period informing him that i wil be in office between 5.30 pm - 6.30 pm . He agreed to that . Next day again i get a cal from vereification department at 1 pm asking me to sign the documents in 5 mins ion my office . I ahd already told those supervisor that in teh miorning i wil at home sleeping . I dont knwo what language i need to speak with them & make them undesrtand . Even when i agve an appointment they couldnt do it . I escalated te issue to applet officer thats the highest point of escalation in Airtel thats what they claim . I spoke to Ashwini they said it wil be taken care off but stil no go . i called again on thursday they said Ashwini was on leave for 4 days & ramesh wil take care of it ,. However til now it has not been resolved
Being a customer it me who sis usffering . I got a Sim whihc is of no use . I have shared teh number with everyone but still i cant use it . I dnt knwo what needs to be done . Can anyone please heklp me

I am extreamly sorry to say that tuesday evening I have wasted my 3-4
hour just by calling costumer service and following there advise.
I was traing to activate internet service on my blackberry mob to
use in lap top.I tried all customer service number and they told me to
activate Rs 899 plan on my mobile,
After doing that I was trying to connect to my laptop but it was not
getting connected, no body given relevent information and atlast one person
said that in prepaid connection it is not possibe.
After confirming all these only I activated, I want to deavtivate this
service immediately and want my money back,
Actualy I cancelled my chennai trip from bangalore thinking that I can
connect it and access internet in my home,
Please call me back as I have wasted lot of money by talking to ur
costumer care executives.

Sir/Mam,
We have retailer counter but airtel network has very poor,
Costumer tell me we have no indoor service in airtel but other network are good
signal in patrapada village indoor services sir kindly arrange betar indoor
services in patrapada village Our village address patrapada,near
khandagiri,Bhubaneswar-19,our village has AIRTEL signal strength very low in
indoor services so we call any number very difficultly pleases provide good
signal in indoor services patrapada village ,


Regrads

Amulya Ratna Dash
Sir Ganesh Communication
patrapada, near P.B.H.SCHOOL,BBSR-19

mob-[protected],[protected]

My Airtel Mobile # [protected] using last 3 months in Pondicherry. Unwanted ad, promotional distrubance too much. We request for DND so that by 45 days these will stop. Certainly they charged Rs 7.00 and put one hallow tune in Tamil Language, then we are sending sms please stop hallow tune to 121 ( customer care), but they are sending sms the same we sent them to all my contact numbers.
Is it right thing they ( Airtel) are doing?
Our sms -Please stop hallow tune. Do not start charging without customer acceptance.
This sms sending to all my contacts. Who authorise them to do this thing??
Please tell them to stop Hallow tune immidiately and stop sending sms to my contacts.
We can not get right service from Airtel? Are they authorise to collect all my contacts and send sms on my behalf?
Kindly help us and take necessary action.

Ashoka Chanda. [protected]@hotmail.com

I had the Airtel 6 months free GPRS pack for Nokia C3-00 activated in my phone. Few hours ago I had to delete all the GPRS setting on my phone due to some problem. Later I called the customer services more than 5 times to get the setting. They sent the settings but I am still getting charged for browsing. I called then too many times about the same. They do not do anything else other than sending the Mobile Office settings which never worked. And they ask me to call the GPRS technical service number 12118. From the day 1 I bought this number I am trying to call this number but it says I am calling an invalid number.

Sir, I am Airtel Prepaid Mobile no.([protected])customer for approx last 7years with life long validity and approx Rs300 as balance.In Dec2010 Airtel has discontinued my no.and sim has been locked without notice. At present i am on roaming and no call has been made from said no since sim is out of my mobile. when i insert sim in mobile in dec2010 i came to know that my no.([protected]) does not exist. though i have again submitted my verification documents on 7dec2010in name of (RAVINDER JIT SINGH CHOPRA)&address proof(9/3209,gurdwara gali no.5 gandhi nagar,DELHI-31). I have also called customer care on 7dec2010 with request no-5655803 &on 8dec2010 with request no[protected] for reactivication of my no.([protected]) but all in vain .I am a Bank Officer and i have very problems because of dicontinuation of my no. without notice,since it is a lifetime no. and has balance in it.
Kindly, ask the airtel to restore /reactivate my no.([protected]) at the earliest.
For further clarification contact me at no.([protected]),email:[protected]@gmail.com

To Airtel,

It's being 2 weeks now that i registered for Airtel broadband for my house from a person who had made frequent visits to my home to have a Airtel broadband connection but as soon as i filled the form, that guy has disappeared and with him my broadband connection too.
Name of this disgraced person is Dinesh Gaur ( mobile no - [protected] ) who promised to me that i'll have my broadband in 2-3 days but after 14 days, each time whenever i called him, he said "mere manager se baat karlo, technical fault hai thode dino mein hi lag payega". I live in Seemant vihar, kaushambi, Ghaziabad and my form no is 2484849.
Even talking to customer care was a waste. I had spoken with Sr Executive Mr. Rehman Khan and Floor supervisor Nilesh but of no use. both gave me assurance that i'll be getting a call by technician regarding the issue but i never received any call.

This show how insensitive Airtel is towards its customer and what they best is to frustate and harass the public.

I don't how this forum can help me in getting my problem solved but if anybody listening my problem, please do whatever is required to get my broadband connection else revoking my connection order and filing a case in consumer court will remain the only option to me.


Regards -
Rahul Singh

My airtel prepaid mobile is no.[protected] purchased from aligarh.From this number ring does not pass to any BSNL LL number of Aligarh city. For example [protected] and others.

I purchased airtel prepaid connection having no. [protected]. i already submitted my id proof twice to there dealers in market , but my connection get barred .

i talked to airtel customer care , they said we didnt received any documentation for this no. , so thats why my no. get in barred situation. one of the senior give his clear statement to me that they have no dealing with any dealers or retailers , they deal only to their established offices in various cities.

Again i submitted my id proofs to their office at sangrur (janta radio)on[protected], Miss richa (tele customer care employee) assured me that your no. will b in working in between 24 hrs. today is[protected] , but my no. is still not working , now airtel customer care are saying " sir your no. nvr b in live mode".

Is this the way to deal to their customer , i lost my 300-400 rs balance in that no. hope any one can help me,

thanks

Dear Sir,

Still i didn't get the proper response from the Airtel broadband team.

So, kindly do the needful.

Thanks and Regards,
S.Jaiganesh


fromjai ganesh <[protected]@gmail.com>
[protected]@airtel.in,
care.[protected]@airtel.in,
nodal.[protected]@airtel.in,
appellate.[protected]@airtel.in

ccSrinivasan-Product Inspection-TIDC-Amb <[protected]@tii.murugappa.com>,
srinivasanr rosemudhaliar <[protected]@gmail.com>

dateWed, Dec 8, 2010 at 9:51 PM
subjectRe: CANCELLATION OF INTERNET CONNECTION. APPLICATION NUMBER : CH1098611. [|BAL|Qrc2404085|]
mailed-bygmail.com

hide details 9:51 PM (17 hours ago)

Dear Mr.K.G.Delhi Kumar,

We have given the cancellation on 22-Nov-2010, but now your mail is saying 7/12/2010.

As per the record, my Cheque payment will be received within 15 working days. Already 15 days is up.

Make a note of it: If my payment has not received by tomorrow, definitely I will take the tremendous action on you.

Send your escalation matrix soon...................... Because I am not in a position to interact with you people.

Jaiganesh.S
[protected].



- Hide quoted text -
On Wed, Dec 8, 2010 at 5:06 PM, <[protected]@airtel.in> wrote:

Dear Customer,

Thank you for writing to Airtel .

With reference to your e-mail dated 07/12/2010, you have expressed your concern regarding refund for your New connection.

We would like to inform that your concern has been registered with us with the reference number and the same will be addressed by 16-DEC-2010 10:00 AM.

Please do write in for any further assistance.


warm regards,
K.G. Delhi Kumar
customer care executive
bharti airtel limited.

Now register your Fixedline & Broadband related Request & Complaint through interactive sms.For menu options, sms <MyAirtel> to 121 from your registered Airtel mobile. To register pls call 121 from your Fixedline



[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 07/12/2010 05:56:45 PM
Subject: Re: CANCELLATION OF INTERNET CONNECTION. APPLICATION NUMBER : CH1098611. [|BAL|Qrc2282108|]

Dear Team,



Still i didnt receive any Cheque from your side. As per the
discussion with your customer care executive, my Cheque payment will be
received within 15 working days................... but 13days
ago.................



What action you have taken from you side? And send me your
escalation details.



I am losing my control........... I need an immediate call from
your customer care executive.



Regards,

S.Jaiganesh.

[protected].
On Wed, Nov 24, 2010 at 12:54 AM, <[protected]@airtel.in>wrote:
Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 23/11/2010, you have expressed concern
regarding delay in resolution of your complaint for your Airtel new connection.

We would like to inform that your concern regarding refund is already
registered with reference number 40070794 and same is under process.

Our team is working on this and our executive will revert to you shortly.

We seek your cooperation in this regard.

Please do write in for any further assistance.


Warm Regards,

Yeruva Suresh Reddy
Customer Care Executive
Bharti Airtel Limited

Now register your Fixedline & Broadband related Request & Complaint through
interactive sms.For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline


[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.in
Cc: [protected]@tii.murugappa.com
Sent: 23/11/2010 03:58:18 PM
Subject: Re: CANCELLATION OF INTERNET CONNECTION. APPLICATION NUMBER :
CH1098611. [|BAL|Qrc2277213|]

Dear Team,



If there is no Feasibility for the customer, please don¿t make them
fake. Because, we too having the lots of commitments in this world.



If I switched over to some other service provide means, i won¿t
lost my 15,000/- rupees last month.



At the last you "Airtel" had made me as a fool.



Thanks for your excellent support. Thank you very much. Don¿t fake
the future customer also. All the best, for your future projects.



Regards,

S.Jaiganesh.



On Tue, Nov 23, 2010 at 3:02 PM, <[protected]@airtel.in>wrote:
Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 23/11/2010, you have expressed concern
regarding delay in resolution of your request for your New Airtel Connection.

We would like to inform that your concern regarding CAF is already registered
with reference number 40070794 and same is under process.

Our team is working on this and our executive will revert to you shortly.

We seek your cooperation in this regard.

It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a very warm and fruitful
association with you.

Please do write in for any further assistance.


Warm Regards,
Sanmathi.R
Customer Care Executive
Bharti Airtel Limited.
Now register your Fixedline & Broadband related Request & Complaint through
interactive sms.For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline



<b
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

On Tue, Nov 23, 2010 at 1:53 AM, <[protected]@airtel.in> wrote:

[protected]@airtel.in
[protected]@gmail.com

dateTue, Nov 23, 2010 at 6:58 PM
subjectRe: CANCELLATION OF INTERNET CONNECTION. APPLICATION NUMBER : CH1098611. [|BAL|Qrc2281281|]
mailed-byairtel.in

hide details Nov 23

Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 23/11/2010, you have expressed concern regarding delay in resolution of your request for your Airtel new connection.

We would like to inform that your request regarding refund is already registered with reference number 40070794 and same is under process.

Our team is working on this and our executive will revert to you shortly.

We seek your cooperation in this regard.

Please do write in for any further assistance.


Warm Regards,

Yeruva Suresh Reddy
Customer Care Executive
Bharti Airtel Limited

Now register your Fixedline & Broadband related Request & Complaint through interactive sms.For menu options, sms <MyAirtel> to 121 from your registered Airtel mobile. To register pls call 121 from your Fixedline


[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.in
Cc: [protected]@tii.murugappa.com
Sent: 23/11/2010 03:00:21 PM
Subject: Re: CANCELLATION OF INTERNET CONNECTION. APPLICATION NUMBER : CH1098611. [|BAL|Qrc2272134|]

Dear Team,



What is CAF? Reply soon.



Regards,

S.Jaiganesh.

On Tue, Nov 23, 2010 at 10:49 AM, Srinivasan-Product Inspection-TIDC-Amb <
[protected]@tii.murugappa.com>wrote:

To



Babajan,
Customer Care Executive,
Bharti Airtel Limited





It found that you cancellation dates is 22.11.2010. I spoke to you regarding
cancellation of Broad Band on Two Week back.

Now itself you will send cancellation message to me. I am not accepting to
your quote. I want a cheque from your side within two days.



Regards



R.Srinivasan

[protected]







From:jai ganesh [mailto:[protected]@gmail.com]
Sent: Tuesday, November 23, 2010 10:26 AM
To: [protected]@airtel.in
Cc: Srinivasan-Product Inspection-TIDC-Amb
Subject: Re: CANCELLATION OF INTERNET CONNECTION. APPLICATION NUMBER :
CH1098611. [|BAL|Qrc2272134|]



Dear Team,



Please clarify. What is CAF?



Regards,

S.Jaiganesh.


Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 22/11/2010, you have expressed your concern
regarding Refund for New Airtel Connection.

We would like to inform that as per reference number 40070794 your concern has
been resolved.We earnestly hope that the resolution provided that is our
concern team is
spoke to Mr.Jai ganesh on [protected] regarding refund amount.as per our records
CAF is not contactable.Hence caf has been forwarded to cancellation process on
22/11/2010

It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.

Please do write in for any further assistance.


Warm Regards,
Babajan,
Customer Care Executive,
Bharti Airtel Limited.

Now register your Fixedline & Broadband related Request & Complaint through
interactive sms.For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline


[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 22/11/2010 04:30:21 PM
Subject: Re: CANCELLATION OF INTERNET CONNECTION. APPLICATION NUMBER :
CH1098611. [|BAL|Qrc2266962|]

Dear Mithila M,



Please send your escalation matrix soon.



Thanks and Regards,

S.Jaiganesh.

On Mon, Nov 22, 2010 at 3:40 PM, <[protected]@airtel.in>wrote:
Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 22/11/2010,you have expressed your concern
regarding Refund for New Airtel Connection.

We would like to inform that your concern has been registered with us with the
reference number 40070794 and the same will be addressed by 23-NOV-2010 02:45
PM.

We sincerely request you to reconsider your decision and give us an opportunity
to continue serving you.

Please do write in for any further assistance.



Warm Regards,
Mithila M
Customer Care Executive
Bharti Airtel Limited.

Now register your Fixedline & Broadband related Request & Complaint through
interactive sms.For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline


[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.in
Cc: [protected]@tii.murugappa.com;[protected]@gmail.com
Sent: 22/11/2010 11:31:02 AM
Subject: Cancellation of Internet connection. Application number : CH1098611.

Dear Team,



This is Jaiganesh Srinivasan. I was applied for an Airtel
internet connection last month. My Application number is CH1098611.



I ask the marking person Mr.Jagadesh to give the internet
connection in 2 day. But he side; "it is difficult to provide you in 2 days,
but i will try my best". So, i was put off for up to 1 week.



After the 1 week i was pressured Mr.Jagadesh to provide the
internet connection; but he has given the lot of technical reasons for
non-providing of internet. So, I and my father had decided to cancel the airtel
internet connection and we found another service provider also. Then we called
to Mr.Jagadesh and informed to cancel the airtel internet connection.



On the next day, one of the guys from airtel was come to
connect the internet. But we refused. After some time, I was got a call from
Mr.Jagadesh and he requested too much to have the airtel internet connection.
So, again I and my father had decided to take the airtel internet connection,
due to the tremendous request from Mr.Jagadesh.



Each an everyday, we used to call up Mr.Jagadesh and he always used
to tell one Sentence daily, that is ¿You will get the connection within this
evening¿. Not even a single DB box has fixed in front of my house.



From that day he was request, your internet connection is keep on extending by
many numbers tomorrows.



So, I was contacted to your call center on 19 November 2010 and
logged a complaint against on my internet connection pending. As per the call
center guy, the request has been sorted out within 5:30 PM on 20 November 2010.
But, still there is no response. My compliant Number is 39988678.



So, now we are not in a position to give you the ¿n¿ number of days
for providing a single internet connection.



And the hole, we got the excellent support from airtel. Keep it up.
It will keep you improve in very poooooooooor service.



Thanks and Regards,
S.Jaiganesh.
[protected].

This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are
unable to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti Airtel
Limited. Before opening any attachments please check them for viruses and
defects.

This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are
unable to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti Airtel
Limited. Before opening any attachments please check them for viruses and
defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Change in name and address
I need to change my Airtel postpaid address from My name and address to my wife's name and address.
Num:[protected],[protected]

Present address:
Name : VIKAS GUPTA
Address:D1A/S- BHARAT APPTS ,CHANDER NAGAR GHAZIABAD(UP)

To be Changed to address and name:
Name: DIVYA GUPTA
Address:--SAME---


TODAY MY WIFE WENT TO VAISHALI STORES BEING HARRASED BY MR. SAHIL [protected].
MY COMPLAINT NOS ARE
[protected]
[protected]
I AM USING THESE NUMBERS FROM LAST 10 YEARS SO WANT TO RETAIN THAT.

Hi Everyone it is a request to all my odiya people not to use airtel gprs.I was a airtel user, a few months back.....airtel offers 2GB plan for Rs 98 for 30 days whare as idea,aircel,smart,tata docomo offer much more data usage than airtel...so i thought to use airtel ...because of its GPRS/EDGE speed and service.

But from last two months(oct and nov 2010)....airtel is fooling people in odisha ....its gprs/edge speed is very poor ...many of the times there is no connection at all.When it launched its gprs ...the speed was good to attaract people but now when he got customers ...he is just cheating them.

i am Dr Ashok kumar, my phone number is [protected] , i am an airtel customer since 2004, using a prepaid card.
complaint: sudden deduction of rs 282 from my balance,
sir i have called the customer care people and registered a complaint regarding sudden deduction of amount (rs 282 ) from my balance and i have neither used mobile office nor opted for any new service.. complaint no [protected].. i was told the exact cause for the above issue is not known and was promised rectification within 48 hours..
2 have passed and no feedback either from the the technical people or the customer care people came.. and once again called back to cus care ..
this time a gentleman named rudhramorthi(tech head on duty on 8.12.2010) spoke and is tellin u have used mobile office for 2 hours and that has caused the amount deduction.. which IS TRUELY UNFAIR . the reply was not at all satisfactory and irritating.. no one there knows wat exactly wat is going around ..

the responce to my complint was handled poorly.. which reflects the bad quality of the people woking there and the MANAGING DIRECTOR 'S poor administration..


i am FEELIN BAD AND SHAMEFUL in using this airtel network because of few unprofessional people sitting there..

kindly take this as an issue and see to tat necessary actions are taken.

On 6 Dec, received a call from customer care regarding activation of caller tune. Replied as not required. Then said another msg will follow then reply in negative for that, caller tune will not be activated.

Next day 7 Dec received a Msg at 1545 h that caller tune has been activated and Rs 30 has been deducted for service.

Since then called customer care three times on 7 Dec and every time same reply "system under updation" cannot process request, contact after one hour . Mean while the call is being charged.

On 08 Dec same thing happened, two times replied same (system updation in progress". After a request to talk with supervisor , Mr Tarun Karmakar came online. When explained the problem he siad it cannot be so, as we will not activate unless a request is placed from customer.
When told It happened that caller tune was activated from your end, he refused that and stated that it happened as customer (I) requested. Moreover, facility can be deactivated but money will not be refunded. .I[censored] want u can complaint.
Finally the facility was deactivated around 2315 h but the Rs 30 charged was not refunded.
Now I have to paid Rs 30 was deducted for activation, every time calling charges amounting to Rs 5-7 deducted. Is it fair,

Request reply

Dear Sir

My name is Mr,Mukesh jejeeam desani and My Fos Mobile Numer is[protected] And My rural distibutorship( M.J.Communication ) at Kherol ( Ta:Talod Di:Sabar kantha ) since last 4 months,

I am having this distibutorship Under Umiya Teleservices ( super distibutor of Talod & Prantij ) Mr. Ketul patel As per company rules i have done agreement with Airtel bharti Ltd. for my Rural distibutorship

On 5th December 2010, My FOS Number service is discontinue by Airtel without any intimation. then after i have talk with Airtel Zonal manager ( sabar kantha ) Mr.Mukesh Chauhan But i am not getting a proper Response from any authorised person by Bharti now i want to reactive my service Like balance transfer and incoming outgoing also my area all lapu ( e-recharge) number,

ALso I want to clarify some question answer from airtel ?

1 > Why my services has terminated by Airtel ?

2 > Why airtel not given me any Intimation for discontinue My services ?

3 > Who is the Responsible person behind that all ?

4 > How much time i have to wait for my deposite refund

5 > I Want a proper resolution and written notice by airtel

6 > I want action againts person who is responsible for that all

7 > I want back My rural distibutorship if its not possible then clear my all finacial payment


Please help me as soon as possible i am waiting for your judgement


My complate Address:
Mr.Mukesh Jejeram Desani
Kachchhi samaj wadi,
Near Railway Crossing,
At & Ta : Talod
Dist : Sabar kantha
Pin : 383215
Mo : [protected]

I was using the Airtel Data card. The monthly rental was 599/- plus ST and CESS. The service was good for the 1st year but from 2nd year onward they were started charging extra amount saying late payment and so on. Initially, they have reversed the wrong charges, but after some time instead of committing by Airtel Executive the charges were not reversed. I did many call to customer executives and everytime they said next month amount will be reversed. But when the bill come it was keep on adding. I send the mail, to 123airtel and nodal officer Mumbai look into the issue and revert me with the solution. But they were not reverted to me. Even I have informed the customer executive to disconnect the line, if they will not provide me correct bill and reversed the charges. The line was disconnected but the bill keep on generating every month.
Now the bills which are showing as pending of Rs.2386/- (approx.) is invalid as I had never used the services, then it not my obligation to pay the amount which are showing pending with them. I am ready to pay the actual amount which comes to nearly 900/- for 45 day as after that the services was closed.

Kindly have a look into the issue and advice me what can I do to resolve the issue. I am keen to close it down. But at the same time, I am not ready to pay the charges which I had never used.

Best Regards,

Ajay

I am from Tamtalao, Vasai (W) Area. I have taken a New Connection of Airtel 3G Data Card 5 Days before. I am getting very Low Internet Speed. Because of Low Internet Speed it takes 4-5 Minutes to open any Website.
So my request to you is please take up the issue & solve my Internet Speed Problem as soon as possible.