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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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S
sandip sen
from New Delhi, Delhi
Nov 4, 2010
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Address: Jhunjhunu, Rajasthan

My mobile no. is [protected]. I am using airtel prepaid connection. I do not use any value added service/caller tune/dialer tune etc. But airtel automatically subscribes me to any of its services and deducts balance from my account. When I complain to customer care, they disable my services but my balance is not refunded. Every month I lose a good amount of money because of this.
I want to get my money back. I also want to know what should be done so that Airtel does not repeat this with me.
My mobile no. is [protected]. I am using airtel prepaid connection at patna. I do not use any value added service(al entertainment ) related to festival etc. But airtel automatically subscribes me to any of its services and deducts balance from my account. Every day I lose a good amount of money because of this.
I want to get my money back. I also want to know what should be done so that Airtel does not repeat this with me.
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    ramesh pandey121
    from Lucknow, Uttar Pradesh
    Nov 4, 2010
    Resolved
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    Address: Lucknow, Uttar Pradesh

    Dear service team,

    Hi, this is mr ramesh chandra pandey.i having airtel prepaid connection no [protected] .yesterday I lost my mobile, i want to request the Airtel team to please block this Sim card.
    If any further process is there to issue the duplicate Sim card, pl. let me know.



    my phone number[protected]
    email id- [protected]@gmail.com
    thanking you...
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      sai kumar narlajarla
      from Hubli, Karnataka
      Nov 4, 2010
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      Address: Andhra Pradesh

      To
      Dear Sir,
      My cell no. is[protected]. subscriber of Airtel. Belongs to Andhra Pradesh, Visakhapatnam, Chodavaram mandel and city. I submitted two times my ID proofs to that concerned persons. Eventhough they didnot reactivated my SIM. I took this sim 3 years back. I had been submitted all adequate ID proofs when I bought this sim. Last one month onwards I haven't phone services. It is grevence to us. So, please reactivate it immediately or take necessary action regarding this matter. Thank you.
      Yours faithfully,
      ( N. Sai Kumar )
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        J
        justarijit
        from Bengaluru, Karnataka
        Nov 4, 2010
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        Address: Bangalore, Karnataka

        McPack download,
        I received sms from Airtel saying that, your account has been charged for McPack downloading costs Rs. 50/- (time 4:02 p.m. on 04/11/2010

        I have never heard about McPack before that sms, and didnt download anything from my mobile (sim) account also not interested to use McPack.

        Please help me to get my money back
        thanking you
        Arijit Chowdhury
        [protected]@gmail.com
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          R
          ramesh.bheemanadham
          from Chennai, Tamil Nadu
          Nov 4, 2010
          Resolved
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          Address: Hyderabad, Andhra Pradesh

          Dear Sir/Madam,

          Respected

          I AM Ramesh Bheemanadham my Airtel Mobile No: [protected]
          My no without intimation no discunnected and that sim telling Registration failed i asked to my Nearest Airtel Branch at Dr.A.S.Rao Nagar, there peoples are telling already no given to some other person and other wise we don't know if any clarification go to Begumpet branch.

          Please discuss with airtel peoples and give the my mobile no [protected] and alternate mobile no: [protected].

          thanking you sir,

          Regards,
          B.Ramesh
          [protected]
          Complaint marked as Resolved 
          ...
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            R
            rakesh12345
            from Hariana, Punjab
            Nov 4, 2010
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            Address: Gurdaspur, Punjab

            my name is rakesh.
            my mobile no. is [protected].
            i have received the msg from airtel-dth.
            that u have won the airtel digitel dish tv.
            and log on to. www.airteldigiteldish.com
            net day, thay have sent the msg. log on to www.diwali.org
            and said that please pay the consumer ta 440/ only
            i have paid that amonut in acc/; name swapan roy
            having acc. no.[protected].
            receipt will have to be fa on that no-[protected].
            but the fa no.. will not be working.
            please tell me is it ture or not.
            +1 photos
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              B
              bjeevanandam
              Nov 4, 2010
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              On 4 th November , I have received a message as

              "Thank You for choosing Missed call Alert Service. Now never miss calls. You have been charged Rs 15 for 30 days. To stop service dial *321*8883#("free)
              Date and time 04/11/10 12:1 pm "
              from Airtel service no 55111015.

              I never request to get this service. They have confirmed themselves and taken my charges when there is balance Rs12.39. Now my balance is -2.91. It is very big Cheating of Customers. I dont know how many Customers are cheated like this.
              If they take steps about avoid these type Cheating then the Company is Good. I wish the Company to take steps for their good future.
              B.Jeevanandam.
              [protected]

              Airtel — charges with out any confirmation

              dear sir /madam,

              iam shakti lohar, i ahve airtel sim card no [protected], from almost a most aitel have charges me around more than more 150 rupees. whereas i havent sent any confiramtion for the same. iam in Uk and why will i use those services from airtel whereas i get all those for free here. they saying that ia have subscribe for cricket scores and all those stuff. i keep getting messages from airetel evryday. around 2 sms everyday. and they cahrge me around 3 pers sms. and when i asked my brother to callup and ask about the same, they said me to stop the services by send sms to some toll free number, i also did that and i was charged 75 rupees from the same. I dont know waht to do? they keep saying we cant do anything, but this is ridiculus. could please help me in this matter,

              Shakti

              AirTel — To report about the service of airtel

              Hi..Folks...Nowadays Airtel Service is very worst..They are not at all Responding to the customer problems..Cant able to contact the customer care persons....They are not at caring about the customers..Even the offers in airtel is also worst..Whereas in uninor we ve to pay Rs.38 oly to talk to the other mobiles..But in airtel we ve to recharge for Rs.98..and that also it il be 10 paise..Really am feeling bad to ve this network..they are nt at al connecting the call..121 is the customer care number of the airtel..in that they il be cahrging fr 3minutes 50 paise like that..bt in other networks it il nt be like tht..198 and 121 is the customer care number in airtel..in both the things they are nt al responding..oly i can get the computer recording voice..it il say that,,we il connect to the person nu..bt in few seconds my call il be disconnected automatically..And also if we recharge for Rs.30,they il take 10 rs...but in other network it s nt like that...so plzzzz friens..u to have to register ur complaints..so tht they il provide gud service for the people.......plz co-operate frinz......
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                M
                manumalhotra
                from Azamgarh, Uttar Pradesh
                Nov 3, 2010
                Resolved
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                Resolved

                Address: Hoshiarpur, Punjab

                Sir , with due regards and respect i (mini malhotra ) would like to inform you that my airtel prepaid sim card
                no: [protected] sim no:[protected] H2 was barred of all the services .. i purchased my sim during the time of my admission( during first week of august 2010) in LPU (lovely professional university ), jalandhar . A special camp by Airtel was organised in the university campus . i gave my driving license as my id proof and got it recharged by an amount of rs 555. After about a week i got a call from the airtel office telling me that my documents have not yet submitted to them .. And then they barred my services inspite of my telling them that i have given my documents to the vendor in the camp.. And now that number is allotted to a new customer somewhere in ludhiana. I even got a new airtel mobile connection with the same id mobile no: [protected]
                Kindly do the needful at your earliest to avoid any harassment for your esteemed customers. Hoping for an early and a favourable action.
                thanking you
                Mini Malhotra
                (mini.[protected]@gmail.com)
                ph# ([protected])
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel Prepaid — prepaid sim blocked without any reason

                Sir,
                With due respect i beg to state that my airtel prepaid sim [protected] ha been blocked a month ago without any reason. i have resubmitted my detail to the dealer month ago, but no action and response from concerned service provider.
                i hope that concerned authorities will solve the problem as soon as possible.
                My name is Sreekrishnan. Even I am facing the same problem. I am not able to make calls from my number. The interesting part is that I took the sim just 2 weeks back and submitted all the required documents at that time. Now I have been asked to resubmit the documents. Now I am not able to make or receive any calls from my number. Please help me out. Its very very urgent.

                My number is [protected]. Thank You.
                my airtel connection which i am using for the last 8 years is asking for address proof and other details
                i have submitted 3 weeks back, all the required documents at your Belgaum Office
                after repeated queries, my phone is working and getting out going calls now, thanks
                But now even after repeated complaints my phone is not showing the phone Nos. which I haved received

                kindly look into the matter and rectify

                My phone no. is [protected]
                My name is Paul C J
                Plot No.16
                Maratha colony
                Belgaum
                Karnataka
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                  N
                  Nibedita Chanda
                  from Kolkata, West Bengal
                  Nov 3, 2010
                  Resolved
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                  Resolved

                  Address: West Bengal

                  For the last 1 month AIRTEL is harassing me for resubmitting ID proof documents. Why? Why again?? Is this the way a company treats its customers. Sending threatening SMS as if we are anti-socials they say if I don’t submit my connection will be discontinued , as if I have taken the connection without submitting any document.

                  1. While taking the connection 2 years back, I had to submit all the details. And as far as I remember unless all the documents reaches AIRTEL office , the new SIM doesn't get activated.

                  It has been activated indicates that they have checked it properly at their end. If not, it's completely their fault.
                  2. And even if due to govt rules they need them again, the company should known how to ask their customers. (in writing in request form) as I am sure till now they have not kept the records of the customers properly. And now messed up the things.

                  I would like to deposit these documents in a new company for taking new connection rather than depositing here.

                  Thanks,

                  My no-[protected] (nibedita Chanda)

                  LIC of India
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    C
                    chandrasekhar.pv
                    from Bengaluru, Karnataka
                    Nov 3, 2010
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    Hi,

                    This is chandrasekhar.i have an airtel prepaid connection and the number is [protected].
                    from last ten days i am getting too many incompatible messages(from 55435) and airtel calls to my mobile number.Even i have register the DND service some 3 months back and when i got these messages again i have register the services .

                    the Problem is i am getting daily some 15-20 messagges and calls ,when i contact to airtel services they said i have to bear with for 45 days from the day of DND register.


                    With regards,
                    Chandrasekhar
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      sqnaim
                      from Aurangabad, Maharashtra
                      Nov 3, 2010
                      Resolved
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                      Resolved

                      Address: Maharashtra

                      My name is Syed Naim I got sms on my mobile no.[protected] on 1-11-10 time 2:52pm that your mobile has won the airtel set top box from airtel DTH, and directed me to visit the website www.airteldigitaldish.com and registered my self, so i did so i registered my name, after some day again got a sms that your address is confirmed and check the status of your delivery on that link www.dewaligift.org. so ihad gone through the Web site n read the whole descriptionin that its was mentioned u had to jst pay 440/- rs as Consumer Service Tax n after depositing the money in the given a/c the same deposition slip to be fax on the [protected]. i did the same deposited the money into account bt wen trying to fax the fax is nt working the whole day i tried bt no used im herewith attaching the snap shot of the same letter which i recived request you to plz provided your proper mail address werein i can send u the snap shot of the letter. my mail address is [protected]@hotmail.com, cell no -[protected]



                      AIRTEL
                      Authorized Letter

                      Dear Customer,
                      During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “ Set Top Box ” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 05/11/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs.4399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest STATE BANK OF INDIA Branch to Deposit The Amount Details Are Mentioned Below.

                      Name: Swapan Roy
                      A/C Number: [protected]

                      The Above Mentioned Details is One Of Our Senior Executive From Kolkata Branch office moreover deposit last time is at3:30 PM and date on 03/11/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
                      Thank You For Choosing Airtel DTH Service
                      Regards,
                      +4 photos
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      fake
                      My name is Balaji I got sms on my mobile no.[protected] on 1-11-10 time 2:52pm that your mobile has won the airtel set top box from airtel DTH, and directed me to visit the website www.airteldigitaldish.com and registered my self, so i did so i registered my name, after some day again got a sms that your address is confirmed and check the status of your delivery on that link www.dewaligift.org. so ihad gone through the Web site n read the whole descriptionin that its was mentioned u had to jst pay 440/- rs as Consumer Service Tax n after depositing the money in the given a/c the same deposition slip to be fax on the [protected]. i did the same deposited the money into account bt wen trying to fax the fax is nt working the whole day i tried bt no used im herewith attaching the snap shot of the same letter which i recived request you to plz provided your proper mail address werein i can send u the snap shot of the letter. my mail address is [protected]@gmail.com, cell no -[protected]


                      AIRTEL
                      Authorized Letter

                      Dear Customer,
                      During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “ Set Top Box ” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 05/11/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs.4399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest STATE BANK OF INDIA Branch to Deposit The Amount Details Are Mentioned Below.

                      Name: Swapan Roy
                      A/C Number: [protected]

                      The Above Mentioned Details is One Of Our Senior Executive From Kolkata Branch office moreover deposit last time is at3:30 PM and date on 03/11/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
                      Thank You For Choosing Airtel DTH Service
                      Regards,
                      Arghya Das,
                      [protected]
                      The same happend to me.I kept the snapshots copied in my computer. you are the one whom we can believe. please "consumercomplaints" help us.please. save other being a victim by this fraud issue.please take legal steps. the same name and the same acc no. has been provided to me.the fax number is also the same.
                      his name is, Swapan Roy
                      Acc No. [protected] savings account of kolkata branch (got to know about it from bank.)
                      fax number:[protected]
                      http://www.consumercomplaints.in/complaints/airtel-hd-dth-c465557.html

                      please visit here.post your comments.see all the attachments.Was that same happened to you??? and please visit http://www.diwaligift.org/dir1/payment/index.php again.it is showing something different now!

                      --Arghya Das
                      [protected]
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                        N
                        neelank
                        from New Delhi, Delhi
                        Nov 3, 2010
                        Resolved
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                        Address: Ghaziabad, Uttar Pradesh

                        Hi,.

                        I requested for a Airtel Digital TV connection on 8th September, 2010. I visited the Airtel Website and made the payment of around 4000/- for 1 year subscription using my credit card. Later i was found that the signal from the satellite is not available at my flat so i got it disconnected on 12th September.

                        Since then i have been Calling up with their Customer Care and mailing at [protected]@airtel.in. Everytime they say that the amount would be refunded soon.

                        It's been around 2 months and i am still waiting for my refund. Now when i call they put my call on hold and do not reply back.

                        Please help me get my money back.

                        My Airtel Customer Id: [protected]
                        Name : Neelank Misra
                        Mobile # : [protected]

                        Thanks n Regards,
                        Neelank Misra
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          e81563
                          from Mumbai, Maharashtra
                          Nov 3, 2010
                          Resolved
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                          Resolved

                          Address: Hardoi, Uttar Pradesh

                          It is of mere frustration that i am writing this complaint.
                          The problem is that as many times i recharge my sim that balance gets debited and i receive an SMS saying "thanks for downloading javagames. you have been charged rs. 99". Neither have i used the GPRS nor i am getting the downloaded material on my phone and also i have deleted the settings on my phone still i am getting such messages whenever i recharge my sim.

                          the worst part is when i try to contact customer care for the problem i am facing. it seems that airtel has hired a whole lot of to deal with their customers. i made repeated calls to customer care. they listen all the story and put me on hold saying that they are transferring the call to some senior. after some time the call gets disconnected.

                          what i want is either they tell me proper reasons for these deductions or refund my money back.

                          It seems airtel is making money by such fraudulent ways only and hiring the cheapest unskilled people. Purchasing any airtel service is like purchasing china goods, which works till you are lucky after that better you thow it away and don't expect any servicing/support.

                          regards
                          shivam
                          mob: [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            vikas patheja
                            from Kanchipuram, Tamil Nadu
                            Nov 3, 2010
                            Resolved
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                            Address: Faridkot, Punjab

                            my dear sir
                            good afternoon

                            I have two airtel mobile nos. i.e [protected] and [protected]. since last month out going calls facility is barred without any reason . last month i paid rs.5500 (billed unbilled and first recharge amount) to convert the nos. from postpaid to prepaod .yesterday i received rs.200 bill which i also paid . since last month i am unable to call or sms. i am facing daily life problems just because negligence of airtel service or technical fault.

                            kindly help

                            vikas patheja
                            kotkapura
                            distt. faridkot
                            punjab
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            AirTel — NEGLIGENCE IN SERVICES

                            I Pawan Kumar R/O of 4J NH4 NIT Faridabad SGM Nagar Haryana is the user of your Mobile prepaid services I am using an Airtel mobile no [protected] from the last five years. In the month of July I have purchased a new Nokia cell phone (N 73) with IMEI No.[protected]. In the month of August, I have subscribed for Internet services on my above said Airtel connection. After 4-5 days of subscription of internet connection I got to know that some one is using my connection as the Balance amount in my phone is deducted automatically without using. I think some one has hacked my mobile as airtel is using unsecured internet connection. I have noted that some one is illegally dialing some international phone numbers through my phone details of dialed numbers are as under:-

                            1. +[protected]
                            2. +[protected]
                            3. +[protected]
                            4. +[protected]
                            5. [protected]
                            6. +[protected]
                            7. +[protected]
                            8+.[protected]
                            9 +[protected]
                            10 [protected]

                            That I have reported the above matter to airtel call centre and airtel office (OKHLA) several times but my problems have not been solved yet. I have suffered huge financial loss and mental pain by the above said act of airtel.

                            I therefore requested you to kindly look into the matter and refund my balance amount which has been illegally deducted from my airtel account otherwise the abovementioned act is indeed regrettable and highly unbusiness like. On account of your aforesaid dereliction of duty and failure and neglect to rectify your defect in service , You are hereby requested to remove the said defect in services and pay the compensation for financial loss, mental pain, agony and loss of goodwill failing which I shall be constrained to initiate against you for redressal of my aforesaid grievances such proceedings, both civil and criminal as are warranted by law ,besides filing a complaint under the statutory provisions of Consumer Protection Act, exclusively at your own risk, cost, responsibility and consequences which please note.

                            AirTel — Negligent service

                            Dear Sir,

                            my mobile no. for Prepaid Airtel connection is [protected]. I have converted my Post paid service to prepaid on 10th Oct 2011 with all the documents and photograph submitted. After that my service for prepaid has been activated. but on 20th october Airtel has suddenly barred my outgoing facility without any intimation. When I visited their Splendid Tower, secunderabad office, they said that the documents I have submitted were handled by a trainee who has not scanned the documetns properly and I need to submit all the documents with photograph again.

                            Firstly they had to intimate me prior to debarred my outgoing facility and should not harrass me to provide all the documents again. They must have those documents hard copies in thier archives, but still they are asking for fresh copies.
                            To,
                            the incharge,
                            Airtel,
                            Subject :- negligence in repair of my landline and broadband internet connection.
                            Sir,
                            I am Gopendra Singh Dixit. My landline number [protected] was dead since 08-06-13. I filed complains on customer care number for so many times and talked to junior representatives and with so many floor supervisors of your customer care centre also but of no use. They promised me every time to repair the problem as early as possible but they really didn’t bother. हद तो और भी हो गई जब आपके supervisors ने दो बार तो यह भी बोल दिया कि आपका फोन तो चालू हो गया है और कल शाम को आपसे ही बात करके confirmation लिया कि फोन चालू है . मै उनको ज़ोर से चिल्लाया कि फोन बंद ही पड़ा है और किसी ने भी मुझसे कोई confirmation का बात नहीं किया है .
                            Your representatives kept me telling that your technician team has examined my site and they have sorted out that there is one major fault in cable and that will take 2 – 3 days to repair.
                            BUT THEY WERE LYING ONLY. NOBODY VISITED AT MY PLACE AND YOUR TECHNICIAN TEAM WAS REPORTING FALSELY ON PAPERS.
                            On 17-06-13, one technician came to my site and shown me that there was only a minor cable cut and he repaired it within ½ hour.
                            So, now you see that what is the problem with your workers. My hospital’s phone was dead for one week and I was talking with your junior and senior representatives for so many times. But they didn’t take it seriously. Don’t you think that you should take stringent action against it ?
                            And last of it that my hospital phone was dead from 08-06-13 to 17-06-13 so reduce the bill amount for days in which the phone was dead.
                            Thanks…
                            Gopendra Singh Dixit.
                            Phone number - [protected]
                            I HAVE POSTED THIS MAIL TO AIRTEL AND SENDING A COPY TO YOU.
                            site is quick.. waiting for response..
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                              sohan singh sambyal
                              from New Delhi, Delhi
                              Nov 3, 2010
                              Resolved
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                              Resolved

                              Address: Samba, Jammu and Kashmir

                              sir,
                              as per the information provided by your customer cell that against the recharge of 8 months you will get the subscription of 12 months against the plant of 176/month. but now it comes to my notice that no benefit of 4 months agaisnt recharge of 8 months is provide to us. The voice recording of your customer care cell is with us.

                              my customer id is [protected]
                              amreshwar singh.
                              email : [protected]@rediffmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel Dish Tv — recharge failure

                              sir, dr kukula recharge her dish tv connection on 25th aug with dish care paradise market h.d lama rd darjeeling for 3 months. howver even after 4 days recharge has not been done.service of the dishcare needs vast improvement.

                              AIR TEL DISH TV — failure of services

                              dear sir,

                              So many e mail i sent to you regarding air tel dish signal failure muscat.(Oman). no one responable to take care of your services.
                              what we do next stop??????

                              Airtel Dish Tv — 3rd grade service

                              Customer Id No: [protected].

                              One of the non-sense and 3rd grade service we are getting from airtel digital tv.. after sales there is not a single response from there side... after putting up the mail for several times.. and calling on customer care..?
                              as tough we are the shameless creature to have there connection.. in both mobile and dig tv.
                              From: Aasiya
                              I have recharged 03 days back, but DTH service is not started. Even after contact with your customer care, no response has been received. So I would like disconnect your Airtel serivce very shortly. My DISH ID [protected]. My patience is too over. Please do something on this problem.
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                                S
                                Sivadutta
                                from Bengaluru, Karnataka
                                Nov 3, 2010
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                                Address: Bangalore, Karnataka

                                Dear Airtel Customer Officer(Senior),

                                I am mishandled by AIRTEL HD DTH. after installation I feel cheated by AIRTEL.
                                I booked a HD connection through IVR on 30th Oct 2010 as per the advice of customer care executive that it will be installed on 31st but before 1st Nov. But after repeated calling on 1st Nov. they can't be able to provide the exact installation date.Then finally they installed on 2nd Nov 2010.They have not provided any bill amount whatever I paid through IVRS.On another hand, the installation engineer has not provided the 18 meter cable which was my part of aggrement while buying the HD connection worth Rs.2840.00.I don't think anybody is listenning! Why the false promise, if they can't perform, why the cheating?One thing I forgot also, I have lodged a complain to replace my dish antenna to the top of the roof today(3rd Nov) let see when they are coming to solve that.All total by applying AIRTEL HD I lost extra Rs. 500.00.Can anybody resolve this issue? Infact I am circulating my experience to my friends, who has just started or going to start family to not to use atleast AIRTEL DTH.

                                Regards,
                                Sivadutta Panigrahi
                                Cust Id:[protected]
                                I S.P.Singh having Airtel HD connection no [protected] since last 2 years. I suffering from 11 April 2012 due to technical fault in HD setup box.I complain approx 50 times to customer care and nearest airtel hd dealer.you are requested to please take necessary action in this regard and solve my problem because i am not using your service from last 12 days.


                                with regards.
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                                  asu23
                                  from Ernakulam, Kerala
                                  Nov 3, 2010
                                  Resolved
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                                  Resolved

                                  Address: Andhra Pradesh

                                  Dear Sir,

                                  I was one of the customers of Airtel Broadband in Hyderabad (Customer ID: 14287200; Phone No[protected]. I have taken new connection on month of November 2008; in month of March 2009 I have sent a request to shift my connection to new location (Ref ID: 80096); but unfortunately that particular location Airtel doesn't have connectivity. So i have send request for cancellation on 10th March 2009 (Ref ID: 258215). After March 2009 i have not heard anything from Airtel also didn't receive any notice or document in my new location. After more than 1 year I got a call in month of April 2010 from Mr. Balbinder, New Delhi court that you got court summons and has to present on court in next 3 days. He also mentioned advocate Mr. R K Solanki who is involving in this process. In this regards I have discussed with Nodal Officer Mr. Aravind, Bangalore office (Off No[protected] and Ms. Soumya in month of April; but till now i have not heard anything from Airtel.

                                  Kindly update me in this regards.

                                  Thanks Regards
                                  Asutosh Roy
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    Abhishek Singhal
                                    from Noida, Uttar Pradesh
                                    Nov 3, 2010
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana

                                    Dear Sir,

                                    This is to bring in your notice that I have receiving unwanted SMS from 54345. Now, to the most embarrasing i also receive sex messages from this service. Apart, i am being charged for all this nuisance!!!

                                    Let me make it very clear that this not at all acceptable and would request you to stop this nuisance asap!!


                                    Regards,
                                    Vivek Singhal
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Tarang1985
                                      from Vadodara, Gujarat
                                      Nov 2, 2010
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                                      Address: Gujarat

                                      i have send u the details of mine but there is no response from ur side....I have send u all details that u want...my cell no is [protected].Plz give me information so i can check the bill online...plz....
                                      I HAVE FORGOTTEN MY USER ID AND POSSWORD, KINDLY RESET MY USER ID AND POSSWORD AND TELL ME DETAILS HOW TO CREAT BOTH AGAIN
                                      Sir,
                                      I have a problem regarding sim blocked i entered pluck code too many times and now my sim has been blocked. pls give a solution to my problem my email Id - [protected]@rediffmail.com.My mobile no -[protected].
                                      Thanks
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                                        arunswil
                                        from Mumbai, Maharashtra
                                        Nov 2, 2010
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh

                                        Dear reader, This is Ramesh, last week I had a bitter experience with Aitel dth service engineers, I plan to relocate my house due to some of my personal reasons last month, so I called this airtel costumer care to book their service engineers for de-installation and reinstallation of my airtel dth on 24th Oct, the relocation distance is only 5km from my previous address, So I booked both the things on the same day,
                                        But engineers didn’t call or come for relocate my dish simply I was waiting till my booking time and I called that Airtel and complained for the same, they gave me one of their engineers mobile number, I also called him but the thing is he had already resigned from Airtel, (Now you note that I have to relocate my all house hold things that day or else I have to pay one more month rent)
                                        Again I called to that CC number, they are very coolly saying that their data not updated, and they have asked me to relocate in one another day. I got irritated, and I shouted on them. And finally I booked for 30th of the same month (now I am paying one month rent extra to my old house owner)
                                        Again there are no response form airtel dth engineers, so I understood that it is impossible to relocate the Airtel dth dish through airtel engineers. So I contact one local electrical shop guy, he has relocated that within 1.30 hours with 200Rs.
                                        Now the questions is
                                        1)Why the communication gap between costumer care and engineers?
                                        2)Why they are creating such a big demand for their work?
                                        3)How can I change my address in their account now?
                                        4)Suppose I am unable to change my address, what will happen in future?

                                        Ramesh
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Same happened with me as well
                                        Very Bad service providers
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