| Address: Warangal, Andhra Pradesh |
The Concerned Personnel,
I, T. Thirumal Rao residing at #5-5-116, Lashkar Bazaar, Hanamkonda, Warangal,A.P. alongwith my wife, T. Sumana, my son, T. Aditya Kashyap and my mother, T.Savitri Devi have been using five airtel connections with following numbers:[protected], [protected], [protected], [protected] and [protected]. The last two were to be used one near my mother's bedside and the other in the drawing room, where my aged mother would usually sit, so that it would be convenient for us to contact and converse with her whenever the rest o[censored]s were out in the soceity.
My mother was shifted to my brother's residence in the August,2010 as my son left to U.S, in the first week of Aug.,2010 to pursue higher studies and I had to attend the U.G.C. sponsored Orientation Programme at ASC, O.U., Hyderabad during Aug.2010 itself.
The last two airtel pre-paid airtel connections were now and then sparingly used till 15.10.2010 but later were not in use for three weeks as we had to be in Madras to attend my bro-in-law over a cardiac check-up and its follow-up. On our return to hometown, on noticing the cell with the no. [protected] to display "Inactive Sim", I reported the same to Airtel Office, Near Adalat, Hanamkonda to recieve back the harsh reality that the Company has cancelled the connection as it has not been in use for two months!
I request you to sort out the problem and help me out in retaining back the connection with the same number.
Thanking You
Dr. T.Thirumal Rao, Assistant Professor of Physics, U.A.S.C., Kakatiya University, Warangal, A.P.
Cell : [protected]
Aug 13, 2020
Complaint marked as Resolved 
Things go wrong which i can understand but it is very very difficult to get an engineer to our home itself.
Airtel is making me do sevaral calls and emails but no one is taking things seriously at all. I have never expected this from a company like Airtel. I will tell all my relatives and friends to not buy from Airtel anymore untill my issue is resolved.
The worst performace of airtel is explained when I didnt get any response after 24 hrs when I wrote to Nodal office. I feel like I am actually begging from Airtel!.