| Address: Gautam Buddha Nagar, Uttar Pradesh |
Subject: 2 Lacs claim on Bharti Airtel India Ltd. due to mentally tortureness.
Issue :
I am using Airtel number [protected]. And I had already register with NDNC service, registered on Dec 2009 and my DND registration number is S[protected], but I am getting messages and calls in frequent manner. I have informed about this to Airtel customer care and I have provided them the numbers and names of the company, date and time at which I received those messages,but every time they provide me a new complaint or reference number but no action has been taken so far from Airtel.My complaint and reference numbers are as follows:
reference number: 502400
complaint number:[protected] IS LATEST TOO MANY OLDS I DON'T KNOW
I got three calls & lots of sms from airtel side,now i know if i registered my DND service and if i get call and no action taken by service provider then i can claim 5000 Rs per call.
As i distrub three times.
Details of call-
[protected] Aug
[protected] - 22 July
[protected]-20 July
I want 15000 claim so that airtel will not do that activity in future.
So please take a right action regarding that issue as airtel did not take any right action.
Here is what TRAI says in this regards:
There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.500/- & Rs.1000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2007, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20,000/- for each such non-compliance.
Regards,
Akhil Singhal
Noida
[protected]
Aug 13, 2020
Complaint marked as Resolved
Aircel & Airtel — Unwanted calls
Usually getting phone calls from the following mobile numbers. Please give the name and address of the following mobiles[protected]
[protected]
[protected]