Airtel Complaints & Reviews

Airtel — activation of tamilnadu sim

Dear Sir
As per the instrution of madurai airtel office selvi madam called me & said, pay the airtel bill at our bangalore, kodihali phone shoppee my mobile no is [protected]. please call me to bangalore no:[protected]

Airtel Sim Card — SIM Card was Activation failed

Customer Service,
I bought this SIM card last month from Khara City, Punjub State.When I bought this one, I had given all necessary documents to the shop owner. Now my SIM card faced problem with Activate failed. The SIM card Reseller Name is Ravinder Singh ( Mobile: [protected]) from Khara District.
Please reactived my SIM card Immediately.
My Mobile Number is [protected]
SIM Card Printed Number is[protected] H2

sim blocked.kindly help.

no-[protected]

i HAVE RECEIVED A SMS STATING THAT I HAVE WON 1MILLION POUND IN 02 PROMO DRAWS.KINDLY LEMME KNOW THE PROCEDURES TO CLAIM MY LUCKY PRIZE THAT I HAVE WON.

i am having Airtel sim card (no is [protected]) since last 1 months i am unable to use this sim due to activation failed .so kindly activate this no as soon as possible..

Airtel Broadband — broadband speed is slow

My broad band speed is two slow plz help me ........

SIR THIS ASHISH DHANUKA, I HAVE MADE COMPLAIN OF DUPLICATE BILL MANY A TIME AT THE CALL CENTER BUT TILL NOW I HAVE NOT RECIVED THE HARD COPY OF THE BILL, YOU NOT EVEN SEND ME AN SOF COPY OF THE BILL ON MY MAIL ADDRESS WHICH IS [protected]@airtelmail.in SIR WE REQUEST YOU TO SEND ME THE BILLS AS EARLY AS POSSIBLE SO THAT WE CAN MAKE YOU THE PAYMENTS.
SIR MY PHONE CONNECTION IS ALSO NOT WORKING MANY TIMES YOUR PERSON HAS COME AND REPAIRE IT BUT THE NEXT DAY WE FACE THE SAME PROBLEM SO PLEASE LOOK IN THE MATTER AS EARLY AS POSSIBLE.
THANKS & REGARDS

Airtel — anti-consumer policy

I wanted to deactivate my pre paid number at the earliest and when i contacted the customercare they asked stuff like when i did my last recharge, of how much amount, whether by card or easy recharge. i mean, what the heck....i'm the owner but i can't deactivate it at my convenience. How am I to recall when there is an urgency. Please change your stupid policy, instead take the identity proof of the person and cancel the service. that would be a convenient option for a customer like me....you are at our service not us.


disgruntle customer

sir, my phone no. is [protected] & have 512kbps unlimited plan, i getting slow speed for since 1 week. the downloading speed is sometimes about 20-30 kbps only rather than approx 60 kbps. on complaint an engineer visited my place & check by downloading 'sp4' content from microsoft site. speed was fine. & engineer said the video downloading will be slow, why? & on checking other sites like youtube.com & most of the sites the speed down upto 20 kbps. its seems to me an gateway block is using from your side. there is nothing written policy neither told by your agent that on downloading video speed will be downgraded, i already paid full advance for an year! & its seems to me most of sites are not giving full speed for what i had paid for. (no sense for taking broadband @512kbps when watching video or downloading files @20 kbps. please clarify the matter. my antivirus is legal & working fine. so no question of virus.

sir, as i mentioned in my earlier mail the speed test always shows the maximum speed for downloading & uploading but it's not the case it's about average speed that i m getting is 20-25 kbps on most of the sites includes video containing sites like www.youtube.com or file sharing sites or you can say international site like downloading a content from gmail.com or download.com. the sample download your company shows is always from microsoft.com or your own sites or speed.net which are already optimize by your company. there is truely some kind of speed blockage i am getting slow speed on most of the sites i mentioned. the speed will get exhausted after some seconds starting in the downloading from 60kbps to 20kbps. hope now you better understand my problem & rectify it.

My internet speed is getting very slow from last week the speed goes to 5-12 kbps download speed, my plan is of 512kbps and i am getting very very slow download speed. when i ring up customer care he told me that
the sever must be busy and the other one told me there is some virus in your computer . I have my official antivirus and when i scan there is no virus, trojans, adware or spyware then why my speed is going down.i think my connection is blocked at getways . Its making me very angry i can not enjoy my net services i[censored] can resolve my problem then it will be thank to you.Other people in my locality using the same plan but they are getting good speed but why my connection is getting down always i am very angry with airtel.My phone no. is [protected]

from
Mayank Kumar

Airtel — Broadband net is very slow

my airtel postpaid net no [protected] this net conation is wery slow pleas cheking my network conation. very orgent pl pl


Thanking you

Tara Motors

Airtel Broadband — buffering more

I am having airtel broad band connection (unlimited plan Rs.999+tax/month). But I am not able to watch any live program due to buffering. Even after paying somuch on every month, the service (internet) is poor.

my internet is working too slow.. i hav been paying montly rent of 1700+ still my internet works too slow.. my airtel broadband phone no is[protected]
please check into my speed... i cant even watch the vedio on you tube, it buffers a lot, i hav the download speed of 2mbps ...!!!

Airtel Broadband Connection — ABUSIVE LANGUAGE USED BY AIRTEL CUSTOMER CARE

Hi,
I am sagar. Recently there was a problem with my bills regarding airtel broadband connection. I have been using this since 2 years and never had problem at all. Till recently Airtel was the best service provider(the sole reason for me to go for airtel broadband connection). But nowadays, the people who call up abuse you if you delay the payments. When you have a small problem they dont know how to solve it, but 20 people call up to ask about your payment. Not only you have to give them explanation, pay bill, with late payement charges, no internet till you clear bills you also have to get abused by atleast 3 to 4 people everyday till you pay the bill.. I mean wat the hell. V pay them and we are their customers, they act as though they are doing a favour by giving us the service. They have forgotton that beacuse o[censored]s only they are getting their salary. I cant take such sh*^ after me paying them.

Airtel Broadband — Bad Services

Dear Concern,

I have applied for Airtel Broadband Connection in the month of June. Since then I have got number of issues in it. I have called customer care around 50-60 odd times and they are not able to solve my queries. Their customer care guys hang up the phone, they don't respond, their systems are down every time but i suffered a lot every time. Issue started on 7 june 2009 when the installation guy who came to install the internet was not able to do his task as electricity was not there but he forced me to confirmed me over phone received from verification deptt that my internet is working and did it and he used my landline to call to airtel guys..My net activated on 8th of June 2009 at 9 PM but that also not properly. They didnt install some softwares namely netexpert...and told me that he will come again to install that software but he never turned up again..I had to call customercare several times but they didn't resolved my issue atlast I need to get it installed myself from the help of my friend..then a new issue started I was not able to login to my airtel account where all account details exist regarding personal info, bill details, unbilled amount etc. It takes a 2 weeks to resolved...But in this period i need to call customer care very night...Other query is this my mobile number is showing is update in airtel record but its not reflecting in my records..its not yet resolved...I have complaint registered against this issue but it has not been resolved...Customer care guys confirmed that my compliant had been registered but when i call up again after 2 days they dont have any issue registered...another issue i am able to see my unbilled call details after log in to my airtel account but its not reflecting my broadband unbilled usage details...I am in a dilemma have I exceeded my 3 GB free data as per my plan (Rs. 599 monthly) I want to know my usage and i have asked the same to customer care but they didnt told me about my usage till now, my billing cycle is about to come..Atlast I have registered one complaint to customer care that I am not gonna pay a single amount if my usage details will be told to me...I want to register compliant against Airtel for misguiding customers and not able to resolve customers issues...A total wastage of time for a person who comes after job and needs to call customer care...Then customer care do not resolve the query...I have a complaint against customer care guys mainly Aditya (empl code 12794) and Shaliendra Sigh both working in night shifts...They dont know how to talk..they use abusive language and hang up the phone when customer is irated they talk very rudely.. I ant a strict action against them and would ask Airtel team to recruit persons who cud really very soft spoken and can solve issues...Thanks a lot .. I would appreciate if my query gets resolved and I would be informed about it...

please send my id, password my r.no.97988037 dt. 15.9.09

main app ke airtel brordband ke liya apply kiya tha jo aaj tak nahi laga hai 10/09/09 ko kiya tha aap ke customer care se maya ka call 4/5 bar aya par app ka koi bhi worker nahi aya mera mob. no. [protected] hai

AirTel — bad internet services

am using MO on my laptop as well as using it on phone but am getting a bad server on my laptop when connected though am able to use it on my phone with good connectivity.

Airtel telephone — without our consent change the plan and billed me arbitrary

I am the customer of Airtels telephone and using broadband service in fixed monthly plan of Rs.699/- but in the month of July 2011 without taken my consent they changed my plan and billed me. It is more excessive then every month bill. I have also complain before customer care they registered my complaint but in arbitrary manner they have not give me any waiver in current bill.They have assured me from the next bill you will continue from your original plan of Rs.699/-pm. this conduct is against the interest of a consumer. please do needful and refund me excess bill of Rs. 165/-. My Contact No is [protected].

Rakesh,

Thanks for your response. I was contacted by two different Customer Service Representatives this morning, both of who listened to my complaint and responded that they will have someone else call me back but no one has called back yet. I still don't have my multi-room connection set up at home. This is quite unacceptable.

Thanks.

Ganesh.

Rakesh,

I was contacted by a gentleman from Airtel by name of Anurag who spoke to me at length, seemed to understand my issue and has promised a revert within 24 hours. I will not hold my breath up until then, but I am keen to see where this issue is headed and how best Airtel will resolve my problem.

Rakesh (not sure if this one is an automated response from a computer named Rakesh :-)

I was contacted today by a gentleman called Naveen from Airtel ([protected]@airtel.in) who called saying he would resolve my issue. I now have the cable connected at home for a multi-room connection, but the set top box will in all likelihood come in only tomorrow. I still do not have an idea when my double payment will get refunded.

Don't know if anyone from Airtel reads this because apart from the one (automated?) response to my first posting, I don't have a clue if anyone from Airtel reads this, but I will continue to post.

Regards,

Ganesh

Rakesh,

It's only fair that I update with details regarding refund of the double payment which took place on November 15. Thanks.

Ganesh

Airtel DTH — Multiroom connection fraud

Never ever buy Airtel DTH. These people may bo quick in giving connection BUT AFTER SALES SERVICE IS PATHETIC...They have cheats everywhere who just try to milk money and then make you run piller to post.

I am a sufferer of AIRTEL who has pledged not to go Airtel ever in my life.

Airtel - Blackberry — Activation of Service

I use a Prepaid of Airtel with Black Better 299 plan (BB1). On the 28th July my service got deactivated without prior notice or any intimation by Mail or SMS of the due date where in my account did not have sufficient balance.

The same day after recharge, when I called Airtel they said I have to remember my due date as they do not have a system of reminding. Pathetic, can't they build a reminder software. Does any one remember such due dates of the 100 gadgets we use.

However they asked me to undergo the entire process of activation from zero, which I unwilling went thru and after that on receiving a registration acceptance message me amoount of Rs. 299 was also deducted, but my service NEVER GOT ACTIVATED.

Its over 10 days now but they are just saying it will take 48 hours, or 4 days or more 2 days. THey are clueless. These ineffecient people say that there is a technical problem on Black Berry side and thats the reason I am facing the problem. They would have escelated my request to BB for more then 5 times but their godfather BB is worst then them in supports. No output so far nor any update nor any commitments.

I would have spoken to 5-7 people and all what I hear is false promises but not results.


Pl. suggest what should I do. Wait for these in efficient Airtel and Black Berry Technical Support team to wake up from their sleep some day and solve my problem or some solutions otherwise is possible.

Very upset with the law and big commitments and poor support of these MNCs.


Regards,


Vishal B.

I agree with you Vishal, these guys do not take support seriously. I guess you can go to consumer court and file a case against these insupportive MNCs.


Harish

Location: pune, India
may 2011

To unsubscribe the Mobile Matrimonial services
Hi

have been recieving the message that your matrimonial on Mobile services are renewed and you are charged Rs 1 for Day 1 of service, I am getting this messages from Airtel number [protected],

I have never subscribed any such services and i am going to file a case against this company..

Its requested to unsubscribe it with immediate effect.
my phone no is [protected]

Airtel — unsubscribe matrimonials on mobile

My Mobile no. [protected], Every Time i got sms form [protected] for matrimonial on mobile and get deducted Rs. 1 day for same.

I never request for such extra facilities for matrimonial on mobile. I'm going to case against the company for the same.

Please remove the facility right from now.

Thanks.

To unsubscribe the Mobile Matrimonial services

Hi

have been recieving the message that your matrimonial on Mobile services
are renewed and you are charged Rs 1 for Day 1 of service, I am getting
this messages from Airtel number [protected], my balance is getting reduced
day by day even i am not making any call or sms. when i tried to contact customer care center i m not getting connected to it, call is being disconnected.

I have never subscribed any such services.

Its requested to unsubscribe it with immediate effect.

My mobile number is [protected].

Best Regards

Gaurav Kumar Gupta
RawatBhata-323307

Airtel Prepaid Mobile — DEDUCTING BALANCE ILLEGALLY WITHOUT PERMISSION.

EVEN MY BALANCE RS. 30 WAS DEDUCTED FOR CNEWS ALERTS,
WHEN I CALLED CUSTOMER CARE THEY SAID SMS WAS SENT FROM MY SIDE,
I NEVER SENT ANY SMS,

THIS HAPPENED THRICE ON MY MOBILE TILL DATE.


AIRTEL PEOPLE ARE DOING FRAUD IN DEDUCTING BALANCE WITHOUT INTIMATING CUSTOMERS.

THIS IS THE CHEAP WAY OF MAKING MONEY AND ILLEGAL.

I AM BUSY AND DONT HAVE TIME AND I DONT KNOW HOW TO SUE THIS SMALL SCAMS DONE BY AIRTEL PEOPLE.

sir getting unnecessary sms from 55435 no so deactive those sms as it is effecting the balance amout.my name is mohit kumar no.[protected]

This is true. This happens to me many times with differenct VAS without we sending SMS or confirmation. Airtel is doing this fraud knowingly. When you call the Customer care - they are totally irresponsible and horrible. Goverment or Telecom authorities should do something on this. There are so many lakhs o[censored]neducated people using the cell phones. They don't even know that these kind of money is deducted. Is there any way to complain TRAI or some other legal agencies. No point in contacting Airtel.

@Rajvelu : I do agree with you dear but government is also corrupt (2G spectrum), to whom we should say our matters nobody cares Aam Janta.

Complain:
This also happened to me two time at first 30 Rs. and Second time 10 Rs. it is when my SIM is in my pocket and the Airtel people not returning amount balance in my mobile. Two days before one of my friend also told me of deducting 1 Rs. per day from his balance. We have not done any sms to activate any service even not received call in this regard, each time we complaint they say we(consumer) have activated the service.
It is really shameful to the company who is getting large customer day by day and I also listened that many subscribers moved to Airtel in Haryana with number portability service.
But these deducting of balance without any permission is not the right way to make money. Airtel should increase its service and listen to each customer carefully.

I have mailed above matter to above mentioned email id of airtel, let's see the company response.

Airtel User

Hi,

This is a good example to know the work culture of Airtel Customer Service Team. They never have any TARGET DATE of completion for ANY ISSUES. They already took 7 MONTHS and still asking for more time to solve such kind of EXPLICIT ISSUE.

EVERYTIME, DIFFERENT PEOPLE FROM THEIR TEAM WILL POST DIFFERENT MESSAGE WITHOUT WORRYING ABOUT SOLVING ISSUE. I HOPE (?), THEY WILL SOLVE THIS ISSUE BEFORE MY LIFE TIME. KEEP WATCH.

Regards,
Sukumar G

AIRTEL DIGITAL TV — to change in the name

the complaint is about to change in name . your employee has wrongly written the name as ashu yadav insted of writing ASHOK JADHAV. i allready send the mail on your id but no one is took it seriousaly. please consider my complaint. my a/c no is [protected].unless i am not responsible any mistake.

AirTel — Name is written wrong

Dear Sir,

It is bring to your kind notice that I have received a letter from Airtel a bill (Billing details with usage charge) on 09th Dec 2011it was found that the customer name is wrong. However I have Informed to the same was 121 but the replay was was incorrect.

However I have submitted all the document as per TRAI.

There is no physical verification has been carried out by Airtel officers as on today.

I am trying to give a raising complaint regarding my difficulty, the customer care officer refused to take complaint.

I have not satisfied with airtel service.

I am proceeding as per law.

If any further details please call me on my mobile 0900 to 1600 ([protected])

This is for your Information and necessary action please.

With regards

B Ramanakumar

Pl.change the name to V.sai srinivas instead of Arjun singh against id No.[protected] and pleasent add. should be yash appat fl.302 2nd floor, tikrapara, Bilaspur pin code. 459005 (CG)Mo.No.[protected]

Dear Sir,

may airtel DTH Ac no is [protected] please change the name old name is sandeep thorat add new name sachin kashinath giri.


thanks & regard
Sachin Giri
mob [protected]

Dear Sir,

my airtel DTH Ac no is [protected] please change the name old name is RAJESH BARLA add new name BICHA ORAM.REGESTED MOBILE NO.[protected]

Dear Sir,

My Airtel Digital Id is [protected], Please change my old name "Ajay Ojha" to new name "Ajit Tiwari".

Thank You

Dear sir,
my airtel digital tv id is [protected]...
I want to change the old name from Surinder singh to new name Harmandeep Singh...
Thank You

Dear Sir
My Airtel Digital TV ID Is [protected]
I Want To Change My Old Name Dharamveer To New Name Vishal Mahawar ... If Any Problem Please Contact Me My Phone No is [protected]

Dear Sir,

my airtel DTH Ac no is [protected] please change the name old name is LALIT LALIT add new name MANPREET SINGH .REGESTED MOBILE NO.[protected].

And My E-Mail id- [protected]@gmail.com

Dear Sir
My Airtel Digital TV ID Is [protected]
I Want To Change My Old Name Prafula Kumar SahuTo New Name Tarun Chandra Pal ... If Any Problem Please Contact Me My Phone No is [protected]

Dear Sir
My Airtel Digital TV ID Is
I Want To Change My Old Name sankar ganesh To New Name buildcraft ... If Any Problem Please Contact Me My Phone No is [protected]

ear Sir
My Airtel Digital TV ID Is [protected]
I Want To Change My Old Name sankar ganesh To New Name buildcraft ... If Any Problem Please Contact Me My Phone No is
[protected]

my airtel digital id [protected] and my old name narayana or some thing i dont know please change my name manoj janardan chikram and reg mo no. [protected]

Dear Sir
My Airtel Digital TV ID Is [protected]
I Want To Change My Old Name Amandeep Kumar To New Name Amandeep Singh... If Any Problem Please Contact Me My Phone No is
[protected]

my airtel Tv id is [protected]
i want to change old name JAGABANDHU ROY SARKAR to new name BANKIM ROY
if any problem plase contact me my mob no [protected]

my airtel Tv id is [protected]

i want to change old name Delip Dadav
to new name SUJIT SINGH
if any problem plase contact me my mob no [protected]

Customer I'd [protected]
Kindly change name on this I'd Mr. Umesh Narayan from kailash chand..
Kailash chand was my father & expired, , so please change the name..
Can contact me on [protected]

my airtel Tv id is [protected]

i want to change old name UMADEVI to new name STALIN RAJA.A
if any problem please contact me my mob no [protected] or [protected].

THANK YOU

MY AIRTEL ID IS [protected]

i want to change old name parag to new name nirgunarao and date of birth to[protected]
if any problem pleasa contact me my mobile no:[protected]

My Airtel digital TV customer name change old name >Takhellambam Ngouba Address khaidem mayai leikai, And new name > Lairenlakpam Tombung/Basanta Address khaidem mayai leikai, B.P.O heigrujam, P.O nambol, my customer id no.[protected]

Please my Airtel digital TV direction changing old direction > south East, and new direction south west, my name Lairenlakpam Tolen Address khaidem mayai leikai, customer id no.[protected]

Airtel digital TV settilite direction changing old south east, and new direction south west, my name Lairenlakpam Tolen, Address khaidem mayai leikai, B.P.O Heigrujam, P.O nambol, my id no.[protected]

Airtel digital TV direction changing old south east, and new direction south west change, my name Lairenlakpam Tolen Address khaidem mayai leikai, B.P.O heigrujam, P.O nambol, my id no.[protected], Register mobile no.[protected]

Airtel digital TV customer name change old name > Takhellambam Ngouba, and new name Lairenlakpam Tombung/ Basanta, Address khaidem mayai leikai, p.o nambol, B.p.o heigrujam, id no.[protected], Register mobile no. 8119****356

Dear Sir
My name is Hari Charan Singh I purchased a dth ID is [protected] after than I brought a new HD DTH ID is [protected]. Now I have a change it with HD DVR setup box ID is [protected]. I am using it since 2 and half years. This DTH registered Name on Bharat Kshotriya mob. No. [protected].
Please change the name and mobile number.
Thanks
Hari Charan Singh

please correction my customer name from srikanto das to srikanta deb my customer id no [protected]

Dear sir
My customare id is [protected] change my old name mahadev jadhav to new name Vilas londhe
Registered no [protected] plz sir change my name

Dear Sir,

my airtel DTH Ac no is [protected] please change the name old name is santosh das mahant thorat add new name shiv chouhan

thanks & regard
Shiv Chouhan
mob [protected]
Raigarh, pin no.-496001(c.g)

Dear Sir,

may airtel DTH Ac no is [protected] please change the name old name is ANJOLI SARDAR add new name Debabrata Mandal.
Address VILL+PO-DAUDPUR, P.S-SANDESHKHALI, DIST-NORTH 24 PGS, PIN-743611
Mob no [protected]

Dear Sir,

my airtel DTH Ac no is [protected] please change the name old name is K.Chandureddy add new name Y. Yellamma address Girmjape Warangal ORAM.REGESTED MOBILE NO.[protected]

Dear sir,
my airtel digital tv id is [protected]
I want to change the old name from Sohan Lal Mahato to new name Anant Lal Mahato
Thank You

My Airtel-DTH customer ID. [protected]-001
I want to change my old name is Ravindar R
New name. Ravindar Tejavath correct name plz modify
Thank you sir
. . . . . Ravindar Tejavath

Dear Sir,

My customer id [protected] as per record Mr. Ashok correct Name Ganesh Chaudhari Mob.No. [protected]

Please update correct name

Regards,

Ganesh Cahudhari

Dear Sir
My customer id [protected] as per record my surname is jawadhe but my right surname is jakate and my mo no is [protected]
Please update my correct surname

My Airtel digital TV name changed
My new name Tajinder Pal
Plsh kindly add my new name my Airtel dth I'd
My registration number [protected]
My I'd [protected]

Name correction karwana hai Anil Mishra to vipin mishra

Sir plz chenge dth name old name :ramu new name:OLITI ANNAMAYYA plz chenge dth id:[protected]

Please Change My Wrong Name
Dear,
Sir/Madam.
I need to change my name.
Customer ID : [protected]
Old Name (wrong) : K.Arasakumar
New Name : K.Munuswamy
Set top Box Details :
Bharti SN : STB 000095T[protected]
CDSN :[protected]
CSSN : [protected]
Reason for wrong activation Name booking

Airtel — need new connection in village area

sir,
AM from EDAPALAYAM, REDHILLS,CHENNAI. i need a broadband connection in this area sir but here airtel connection is not available. As am a gamer i need net connection to increase my capability. so i kindly request you to create a fixed line connection. it will be help ful to many sir
thanking you

my Contact Num [protected]

Airtel — false reasons

Hi I am using a Airtel prepaid connection since last 7 years, last few days when I recharge Rs - 80/- Airtel automatically deduct my balance regularly Rs - 5/-, and once Rs - 50/- for this reason I call customer care, than I know I am downloading a video from hangama.com, which are totally false. This company last 3 times deduct my balance. All time I complain, than company say "this is last time" but I face same problem frequently.
I think This Company chitted with me.

This is a natural tendency of Airtel. They are the worst money suckers in the telecom networks. Port to Vodafone. Vodafone is costly but service is excellent.

Dear Sir,

I am Sandeep Rettamella and my airtel number is [protected] ported from Idea network on 24-7-13. I saw a auto with Airtel Flex on it, 5 people wearing airtel t-shirts(red colored). I asked them what is the offer giving and they said airtel is offering

Free Portability
A to A 10ps/min
1.2 ps / Sec to local calls
Validity- 6 months

Complimentary gift was given one Plastic Box

Those people are daily conducting campaigns in village by village.
Hundreds of people ported from different networks to Airtel attracted by offer.

I didn't get the given offer now I would like give the Kit number Now I want the specified offer what to do.
If you don't believe me get the person and details and call the customers who have got airtel connections from him.

No - [protected]
Sim -[protected]
Place - Machilipatnam Circle (nearby villages), Krishna District.


Regards,
Sandeep R
cell-[protected], [protected]

Dear Mr. Rakesh Kumar,

I am very sorry to say that I have been promissed so many times in last two months that they will provide the resolution.
Even they got ready to return my setup box and they confirmed that they will resell my HD setup box and then they will refund the money.

After that no action has been taken, I can fwd you a long chain of mails, if you can share your id.

Manoj

Dear Mr. Rakesh,

I hope that 10 days is enough time to work upon any concern raised by customer and resolution should be provided during the same.

I have not hear anything from you in last 10 days. I just wanted to escalate this issue at high level,

Can you please share the id's of people, who can look into this matter, since none of the nodal officer is replying.



Regards,
Manoj

Mr. Rakesh,

What happened to your commitment..? I think now are reacting same as the other airtel dth people.
You have no ans for my complaint.

Manoj

Hi,

I am an existing Airtel digital TV customer. My customer id is : [protected].

My complain is, for last two weeks on my TV screen, a message is flashing as your account balance is negative….. after every 5-10 minutes around.
This is happening even after the recharge before 2 weeks. It is so frustrating that, it just don’t allow to watch any program of your choice and forces you to close TV set..

In this regard, I complained 4 times to customer care on toll free no. But problem still persists. There could be following reason of that:-

 Your customer care people are technically so incompetent that they just can’t do it.
 Your technology has gone out of your control completely & you are unable to solve this anyway.
 Deliberately you don’t want to solve & want to punish your customer for being 1 day delay in recharging as you might be looking your net loss of around 5 rs or 7 rs which has made you mentally unfit to look in to the problem.
 Every time they first give excuse that their network is failed now so they are unable to check the status. You call after 1 hour when network resumes. That indicates that they don’t have time to listen such stupid things from customer & wants to close the call ASAP.

Whatever is the reason. Now I want either to resolve this issue or admit that AIRTEL dth customer care is fully incompetent to resolve this issue and in that case return my last 300 recharge amount plus 2000 Rs of your equipment cost.

Shailesh
[protected]

AirTel — regarding disconnection of life time plan.

i have recharged with 495 plan that given me a validity of 2010.also i have recharged with more than 150 amount within 6 months period.
however my connection been disconnected without any message why?
now what i have to do being with the same number.
But i don't want to being with any mid term recharge condition.

Bharti Airtel Limited — Non disconnection of telephone

I had made request for disconnection of my telephone number [protected] on 12th June 2009 but still my connection has not been disconnected. I have been told that I had confirmed to your executive to continue the connection but I had never told such thing. A

I am surprised that a company like bharti is adopting such malpractices to charge unnecessary charges from customer. .

Bharti Airtel — Disconnection of mobile number

I was using a Airtel Postpaid number from last 3-4 years[protected]. . I switched my number from postpaid to prepaid last month[protected] with proper documentation (i.e. photo id card , post to pre form , photograph) . Now the problem is that on 19th april deactivate outgoing calls and after that 20th april incoming calls also , now it shows inactive sim . I was not aware of that , no intimation from company side like any call or any msg . When i made a call to customer care they said we didn't know the reason .
I am working with a Bank so my number status shows to other doesn't exist how shameful when my central office , zonal office or customers calls me and they gt that reply . Please reply on urgent basis my alternative number is[protected] . [protected]@yahoo.co.in

Airtel — Non responce to Customer Complaint

Hi,

I had recently taken an Airtel connection at my home and had requested for wiring for a parallel connection. The intial request was made on 11th Feb and the complaint no. 3707454. Although I had been calling Airtel again and again, no one turned up. When I called up Airtel on 29th Feb, I was informed that my request is closed even without attending to it. I again launched another complaint on the same day (No. 4246968) and I was promised that this will be attended within noon on 1st March. Still no one turned up and I again made a call and was informed that some one will be positively coming by 5.30 pm. I waited till 5.45 pm and again enquired with Airtel and the lady who took the phone that a technician will attend to this issue by noon on 2nd March, even though it is a Sunday. Again, nothing happened. When I called Airtel on 2nd March, I was told that no one will work on Sundays!!!
I was really surprised to note that a company like Airtel is so irresponsive to customer complaints! Although I had this connection only for just 1 1/2 months, I am seriously thinking of discontinuing this connection and go to some other service provider.
In case you are planning to take an Airtel connection, my adivse to you is to think twice before you commit yourself.

Regards,
Arun

I totally agree with this. In Airtel I guess Customer Care has been trained to give no response or feedback to customer complaints.

DISHTV CONNECTION — no response on complaints

I have no signal problem since 2 last months and I have lodged more than 7 complaints regarding this, every time customer care executive provides me only new complaint no. and says your problem will be solved in 24-48 hours time positively but no one contacted me till now.

DishTV — non-response

dish tv never keeps itd commitments.our stb developed a fault, which was attended after 5 days.their commitment was of repair within 48 hrs .that 48 hrs have not come even after 7 days.thie customer service people are not only ignorant, but also very ill-behaved, and give the mugged up response of please wiat for some more time.i rue the day i took a dish tv connection.

Dish TV — non-response

stb fault complaints attended after 5 days.their commitment of repair within 48 hrs not kept.customer care people very ill behaved and ignorant.same mugged up reply of wait for more time.

Dish TV — no response from customer care

I had recharged my dish tv on 9 oct. by ITZ card of Rs.600 and Rs.300.
But my account is showing that only Rs.300 have been update.
On 13 oct it is showing that "YOUR SUBSCRIPTION PERIOD HAVE BEEN EXPIRED" . no one on the customer care is responding to my complaint.Many times i had recorded my compliant to your customer officer.
Please recheck your account, and re-credit my account and advise me that what happen to my Rs.600 ITZ card.

had recharged my dish tv on 13 Nov 2008. by sending cheque forward direct to noida office of Rs. 36000.00 two cheques of rs 1800 each against my bc Nos 1, [protected], 2- o[protected] due on 22 Nov 2008 and as per your annousment plus 400 bonous on two cheque of rs 1800 ie 3600 + 400 = 4000.00 may anolthaer child connection no is [protected] free for one year ie upto May 2009. now Rs 4000 adjust against two connection ie 300 and 150 = 450 pm, 450, 4000 debied by 450 = 8.88 month But my account is showing that only up to 29 May 2009 is incorrect correct billing is upto Aug . lots of complaints losed but no response recd till date complaint no 17556219 On 13 Nov no one on the customer care is responding to my complaint.Many times i had recorded my compliant to your customer officer.
Please recheck your account, and re-credit my account and advise me that what happen to my Rs. 4000.00 incl bonous

Complaints against are rightly launched. MY VC No.[protected]. I paid up 1 year subscription on 28.6.2008. However, now I am denied access by Dish TV asking for renewal of subscription although only 6 months' service has been provided.

Dish TV — No Customer Service, No Response

I have purchased Dish TV in August 08, i had some queries a few days ago for which i tried to contact the Customer Care number provided by them[protected]MTNL/BSNL)).

This number does not get connected. I then tried the Paid number for all (East/ West/ North/ South) Zones[protected], Please prefix: 011 for North, 022 for West, 033 for East, 044 for South), but i got the Same Result.

I then tried mailing them my complaint on ([protected]@dishtv.in) the mail just bounced back. I tried lodging a complaint on their Web-site, but the page had some errors and the complaint could not be completed.


I request you to please help me out in this.

Dish TV — extremely poor services

I have paid Rs 4000/- to take dish TV connection..much more than what is available these days in the market.(for Rs500/- Dish equipment and six months free subscription is available). i took dish tv for the excellent services i thought u provide. but from my last one year's experience i am really shocked as to how can u fool the customers. ispite of me paying such huge amount, there were disruptions in my services for almost 20 days even during the festive season of onam. mr sunil of dish tv at chennai is well aware of this. my phone bill itself trying 2 call the dish tv authorities would run into many hundreds if not thousands. even now i am facing lots of trouble. am not able 2 view the channels which i am entitled to.this is criminal on the part of dish tv. the services hav been terminated i dont know why??? at one place u claim 2 b the india's first satellite service and u harass ur customers like this. mr joseph and mr sunil as individuals have been very cooperative, but ur system seems 2 b... i dont know what 2 say but.. hope u do some thing..i have even paid extra 2 recharge..now 2day so that i can view..the channels i hope someone sensible in dish tv will listen 2 me and do the needful.. best regards

@ Kumar,

I will give you the email id of customer care of dishtv, mail your concern on this id for quick addressal of your complaint.

email id:- [protected]@dishtv.in

I UNDERSINGN MR. NIRAV K. TRIVEDI ([protected]) AS YOUR CUSTOMER LAST FOUR YEAR.
WE HAVE RESIVE LAST BILL AMOUNT 1041 RS.(02 APRIL TO 1 MAY) & ALSO MY UNBILL AMOUNT LAST TEN DAY ALSO MORE THAN 1000 RUPPES

WE CHACK BILL AND FOUND TOTAL 460 R.S FOUND BILL IN I.S.D OUTGOING .

WE ARE SURPRISE WE HAVE NO NEED TILL DATE FOR IS.D CONNECTION, AND WE HAVE NO GIVEN ANY REQUESTED FOR FOR I.S. D .CONNECTION ACTIVETED
I AM WORKING RELIANCE INDUSTRIES.OUR PLAN IS CUG UNDER

SO PL GIVE GUIDE LINES, 121, AND CUSTOMER CARE NO POSITIVE RESONPONS FOR MY QUARY.

I HAVE NO I.S.D CONNECTION ?
HOW TO PAY IT?
I AM VERY UPSET,

PL DO THE NEED FUL, HOPE YOU UNDERSTAND ME. MY NUMBER ARE USE FOR ISD. CONNECTION IN YOUR SIDE
PL GIVE FULL DETAILS, AS PER OUTSIDE TRANAZATION.WE ALSO INFORM MACKER CHAMBER (RELIANCE INDUSTRIES )
NIRAV

my pay channels not having signal quality

Airtel Dish Tv — extremely poor service

Please think twice before you go in for Airtel DIgitalTV connection. Their service is pathetic to say the least. You just get apologies from the other end of their phone line but no service. Airtel crudely translated in Hindi is "hawa(Air) mein batein karna(tel)" How very appropriate !

airtel dish — NO Response from Customer Complaint

No one giving the reponse for the complaint which i have given. If trying for Coustomer Care no one lifts simply disconnects the calls. I request you not to take any digital connection from Airtel DTH

DishTV — no reply

I have recently shifted to Coonoor and I have been sending sms & trying to contact dishtv to ask them to install my dish.Absolutely no response.

Who is the nearest technician?How do I contact them?When will some one respond &install my dish tv connection?