Airtel Complaints & Reviews

Hello Sir,

My name is Deepak and i have an Airtel DTH connection.
Customer ID : [protected].

I have asked for relocation of my Airtel DTH from my old address to new location last week, but this is not done till now.
When i called the customer care, i was asked to recharge my account for Rs.300/-. i did the same and called back, they noted down my address. while giving them the address i was very clearly explaining each spelling of it.
Next day to my surprise, when i looked into my account details online i could see the whole address is wrong. (Its still not corrected yet).
So i made a call again, then customer care people, due to address mismatch the request was canceled .

So he took up my address again and i cross verified it to see that it correct.(complaint no.: 4175294). Finally told me that , re-location will be done by Monday 18th October. On Tuesday i talked to one of the in-charge of customer care(Rahul), and he guaranteed me that relocation will happen 20th October(today).

I called up again on Wednesday, talked to another person in charge(Rahul Sahu), he too guaranteed the relocation will happen before 6 p.m wednesday. which has not happened till now. Now its 1 week over and still there is no response from Airtel.
This is not expected from Airtel and is clearly unacceptable.

This is insulting and humiliating me. after all making call to Airtel DTH customer care, daily twice, still the relocation did not happen for the last 7 days.

kindly take necessary action.

while effecting payment through AirTel site directing to our bank but the credit not reflecting to the company, it it going somewere - lost Rs.800.00 today 21.10.2010

i have a subscription of one year of 45 rs. recharge for the 50 paisa per call how the cell number can be recharge of Rs.250 for the one month of 500 minute call. its a airtell system drawback

i want my call list of my artel number [protected],please send the details to my msil id:[protected]@gmail.com

AIRTEL CUSTOMER CARE COMPLAINT,


I DON'T WANT THIS AIRTEL CUSTOMER CARE SONGS CALL.

+[protected]

I had applied for an Airtel post paid mobile connection for which a
SIM card[protected]H-2) had been given to me by the Airtel executive Mr. Rohan ([protected]) from Karshni solutions, New Delhi on October 4,2010 with an assurance that the same would be activated
within 24 hrs. I had also paid the requisite activation charges for this.

After the expiry of more than 15 days and numerous calls not only to the Airtel customer service centre but also to their nodal offocer Mr. Vinod (Tel. no. [protected]), it is appalling that the number allotted to me has not yet been activated. The ref no. of the mails sent by me to airtel is[protected]

Mr. Vinod, inspite of promising that the number would be activated within 24 hrs when he spoke with me on October 18,2010, could only arrange for the executive from Karshni solutions to call up and do the verification which was supposed to be done 15 days earlier. during this verification call, i was also informed that the number originally allotted to me, could no longer be activated since it had developed techincal snags due to the time lag and i would be given a different number.

With no local number available, i am constrained to use my previous number whcih is on roaming.

I now wish to sue Airtel for damages and reimbursemnt of not just the activation charges (which i do not know why they even charge to begin with, but also for all the extra cost that i have incurred as roaming charges as well as harrassment faced for so many days.

Airtel must take action against its nodal officer and also cancel the licence of Karshni solutions.

From: A.K.Parthasarathy, Customer
Airtel Broadband Account No:1594342- ch1059900_tn.
My Mobile No:[protected]

I have subscribed to Rs.599 Airtel Broad band Plan [without LandLine Phone] - 3GB data free per month scheme.
I have received Airtel Broad band Bill No:[protected] dated[protected] for Rs.856.70 payable before[protected]. I have not used 3GB data for September 2010 fully and I am eligible to pay Rs 599 plus service tax i.e Rs.661. I have registered a complaint with Airtel Broad Band Customer Care and they have alloted complaint no:38810780 dated[protected]. So far they have not taken action to correct the bill and issue me the revised bill. If they are not correcting the bill before 25/10/2010, I will be constrained file a consumer complaint before the consumer redressel forum. Act fast.

I am having Airtel Mobile No. [protected] since long period and paid Rs. 999/- in the year 2004 and got life time free incoming facility. Though the validity was initially shown as 24/11/2024, the balance enquiry show the validity to be only uptoNov.'14. On today, suddenly an SMS has been served to me by AK- Airtel which reads " Ur Airtel Service will STOP TODAY if we don't receive ur proof of address ID & Passport Photo & Form.
Submit now for uninterrupted services and get Rs. 10/- FREE
TALKTIME." This is an insult to a retired Central Government Officer. No Advance Notice was issued. A few weeks back the Airtell representative talked to me and took my residential address on this phone and never told me to give such details with application Form. Presently I am Bed ridden with high BP and this SMS is a shock to me. I shall not be able to move out for next 10 days. My Address is 33/1 A, Ramdhan Ghosh Lane, P.O. Belur Math, Howrah - 711202, W.B. However I have attached a photo of mine here,

I am a customer of airtel prepaid services having number [protected]. I had received a call 10 days back stating that all my papers regarding prepaid customer verification are complete and therefore i need not send fresh papers. Now today i.e. 20.10.2010 my services are blocked with the comments that my papers are not complete.

Sir ,

I want to take your attention and do something on my request. My name is Ankur Malla and I am based in Sec 41 . Noida.

I had to file a complaint against Bharati Airtel for not responding my calls and giving me wrong commitments. My Airtel landline was not activated and when I make them the request to activate the number on 20th September 2010 , they told me initially that it will get activated. I am calling them every alternative day and there are lots of excuses. Because of them my work got stuck up and I was effected mentally. I had number of calls to them which they are charging. I want to understand why and till when a common or middle class person has to suffer. Whom he should contact?

I have hope that with the help of this media , I can get some justice or compensation of my work which I had lost from last 1 month. P;lease help me.

I am not getting network signal in my house and just outside. I cannot make any calls or attend any calls inside the house, as soon as i get a call i will have to run outside and attend the call... and this Iam not talking about a distant place away from the town. This is within the city limits of bangalore in ramamurthynagar. If iam driving, as soon as i reach in front of my house the call gets disconnected.
I have been complaining with airtel about this from last 6 months. Every time they say that they are looking into it, but nobody has even bothered to call me and let me know the status and they are not even sure if they can set it right. I have escalated this issue to the managers but it was of no help.
I want to change my connection to some other service provider, but i will have to let go of the number, which i have been using from last 4 yrs. If there is an option of retaining the number, then i would certainly change the service provider. There are 3 other connections in my house with different mobile sets, all have the same problem.
Reference number for one if the complaint call i made to airtel is F[protected]. I hope aritel can address this issue.

Hi,

I am Pitchai Ganapathy working as Lead Engineer, Samsung Engineering Lab, Noida. I have recharged for Rs 444.00 to my airtel # [protected] on 7th Sept,2010 around 11am through online ICICI bank. The transaction details are below. I got a response that recharge was successful. But when I checked the balance, the balance shows the old amount.

Phone number: [protected]
Name : Pitchai Ganapathy R
OxiTrans ID :[protected].

Regarding this I called up Nodal officer. After several attempt I got a reply on 8th Sept,2010 saying that the amount got credited to dedicated account(i.e its valid only to Tamil nadu). And also they are saying for any full talktime recharge, the amount would credited to dedicated account.But before online recharge there is no option mentioned in the site about dedicated or main account. And I have not received these kind of issues on my earlier prepaid recharge. No response from Airtel for the below queries which I raised

My Queries are:
1. User is not aware of Main account or dedicated account while doing prepaid recharge online?
2. While online prepaid recharge on the site, there is no option saying in detail about dedicated account or Main account?
3. I got reply from Nodal officer saying that if the amount credited to dedicated account, then this cannot be used on Roaming.And this is not displayed to user while doing online recharge. Then what is point of saying recharge everywhere?
4. For last 5 years I have not received any problem like this. And last complete four months I have been living in Delhi and found no problem with online recharge with full talk time.
5. If suppose I recharge for Rs 500 and if I travel outside of Tamil Naduimmediatley, I cannot make a call? This what I got response from Nodal officer.
6. if the above case is true, then what is the point of showing the add "Recharge anywhere"

I request you to take further action and respond as soon as possible. Since I have been working in Nodia for the last 6 months and registered this number in Job portal site, I last many interview calls and also I could not use this number for the last two months because of this issue.

Note: I have called customer care several time(10 times atleast), But they keep on asking me to wait nor call back later. But no positive response yet from them.

Thanks and Regards
Ganapathy

I RECHAREGED FOR SOUTH ALTRA PACK WITH AIRTEL DIGITAL TV NETWORK ON JULY 14TH
WITH A OFFER IF WE PAY FOR 3 MONTHS WE CAN ENJOY THE VALIDITY FOR 4 MONTHS. ALWAYS I USED TO KEEP RS. 100/- BALANCE IN MY ACCOUNT. NOW I AM GETTING A MESSAGE IN MY MOBILE THAT MY VALIDITY IS GOING TO END WITH 21/10/2010, BY USING THE BAL. 100 RUPEES ALSO. CUSTOMER CARE CENTRE IS NOT AT ALL WORKING AND IT IS NOT ALL GETTING CONNECTED. NOW WHOM SHOULD I CONTACT TO GET BACK MY RS.100/- BALANCE AND ALSO TO GET THE VALIDITY TILL NOVEMBER. VERY POOR SERVICE FROM AIRTEL.
CUSTOMER ID.[protected]

SIR MY AIRTEL MO NO. IS [protected] PLZ UNSUBSCRIBE ME FROM AIRTEL GAME CLUB LITE. YESTERDAY I WROTE UNSUB GC AND SENT THIS MASSEGE TO 56363. I RECEIVED REPLY THAT YOU ARE SUCCESSFULLY UNSUBSCRIBE FROM AIRTEL GAME CLUB. BUT TODAY I GOT A MASSEGE THAT YOU HAVE BEEN RENEWED FOR GAMES CLUB SUBSCRIPTION SERVICE FROM AIRTEL. YOU HAVE BEEN CHARGED RS. 5 Play Games at Re. 1 http://203.115.112.5/GCLite. PLZ HELP ME OUT. I DONT THINK THAT IT IS JUSTIFIED.

I bought a new nokia c3-00 set and it was written on the cover that airtel has a data offer with this set (2gb data free per month for 6 months,and auto activation after inserting the sim with in 24 hrs for prepaid customers). I waited for 3 days and then contacted the customer care for their assistance but they simply told they didn't have any idea about that.So I want to know why this bogus things both airtel and nokia do ???

My no. is 3-4 yrs old.outgoing calls barred without any intimation. after that they unbarred it when i called the customer care and asked me 2 submit the documents within three days again because govt. wants reverification. after one day i submitted all my documents. and they again barred my outgoing calls without intimation. I called customer care 10-15 times ,each time they said different things like it ll get activated instantly ....it will get activated in 2 hrs,in 4 hrs..in 48 hrs..in 6 hrs. Once the customer care executive kept me on hold for 26 mins when he told me he will be back in 20 secs. Once he told me it will get activated in 6 hrs when i started shouting he said ok it will get activated in 1 hr. once they said there is some technical problem......smtimes they said its about reverification....they are confused......they don't care about there customers. this is how they treat there customers..............

Dear Sir/Madam,
This is Sanjeev Singh from Laxminagar delhi.I had applied for broadband connection at 08 oct 2010 from Bharti Airtel Ltd.Their executive whose name is Mr. Rajendra Verma,CP code is 24746,Sales Executive code is DD1232069 came and registered my application and take advance registration charges Rs 500 and gave comittment that within 2 days we can use their broadband internet connection but today before writing this complaint i called that executive and for cancelling this connection but he didn't responce as he came very first for opening connection and said after 45 days Airtel will refund my advance registration through money order or any other correspondence.MyAirtel Registration No is 2436306.
Right now i want my money back and i can't wait for 45 days.so plz do a little favour if you really can do.

Thanks And Regards
Sanjeev Singh

Hi,
Currently I am from out side of INDIA, I had a post paid mobile connection [protected]. We have requested disconnecting my mobile number on 9th Feb 2010, but still they are charging me for the mobile connection and trying to force me to pay the amount. After sending repeating mail for the issue to look , they are not looking into this. I have even proof of disconnect request signed by airtel customer care.

Please take a action on it. and help me.

I Arun Gajankush, I have friends scheme of airtel ([protected]), two years back there was a scheme that top up with 2008 you will get 2008 talk time and 2008 days validity.
i recharged my sim with this scheme around in january 2008, i got talk time of Rs.2008 but i got talktime only upto 3 rd october 2010 i.e of 2 years instead of 5 year(2008 days),i called airtel customer care i.e 121about this issue. They replied me "after 3rd october you will get remaining validity. now my validity is over and now customer care refuses to give me further validity they told me that you will not get further validity because you have friends card. I dont know what is the resemblance of Friends card here. they also told me that if i want validity i have to recharged with Rs. 154 for 1 year validity. i am very disappointed

It is my good pleasure to offer you the following employment on behalf of (AIRTEL INDIA PVT LTD) in respective department. Departments: IT-Software/Hardware Administration, Production Department, Sales and HR Department
Title: Senior Executives and Managers, Software Engineer, Administrative manager, Production Manager, HR Executive/Manager.
Total: 63 candidates Short-Listed
Location: Delhi/NCR Pune,Banglore,Noida,Patna,Ranchi and Mumbai.
(*The Short listed candidate keeps the right of being getting posted at the desired location subject to the final decision of HRD after discussion)
Venue Date: 13.10.2010. to[protected]…
Venue place: DELHI
Salary: Consolidated salary of 10`000/- to 70`000/- per month for the first three months after which a revision will be worked out based on performance. Your employment with Airtel India Pvt Ltd is at-will and either party can terminate the relationship at any time with or without cause and with or without notice. We’re happy to inform you that your profile has been short listed online for selection process & as a part of this process we invite you to attend an aptitude interview as per below mentioned details.
*Candidates reporting late will not be accommodated in the process. Please note that you need to carry the below mentioned documents for attending the process.
1. Hard copy of the invitation Mail. (Entry strictly prohibited without the print out of this mail)
2. Hard copy of Resume
3. Mark sheets and Certificates of 10th and 12th (originals + 1 set of photocopy).
4. Mark Sheets (All Semester) and Degree certificates of Graduation and Post Graduation (originals + 1 set of photocopy).
5. Photo ID Proof
6. 3 Photographs
** - Candidates not carrying the above mentioned documents (1-6) will not be allowed.
** - The short-listed candidate’s personal communication or visits to company office, is not allowed before the given interview schedule.
** - One extra person is allowing with female candidate
P.S: Please note that this call letter is non-transferable and is valid only for the date & time mentioned. Selection process will not be extended. You are requested to take note & plan accordingly.
Your call letter and air tickets will be dispatched shortly after getting the confirmation of security deposit in the bank. You are supposed to deposit Rs 1,000/- the initial security by tomorrow in BANK OF INDIA A/c No.[protected] MASAURHI branch code(4406) MR.Arvind Kumar. in favor of company name AIRTEL INDIA PVT LTD. The security amount paid by the candidate is a refundable amount which attracts no taxes as well. For further queries you can mail us at [protected]@post.com or you can call directly to the HRD with in official working Hours i.e. 9 Am to 5Pm, calls after the working hour shall not be accepted. We wish you the best of luck for the subsequent and remaining stage Mr.Arvind kumar (requirement head)
[protected]@post.com


Help line No. [protected]
E- 10, First Floor, South Extension Part-1 , Delhi - 110 049 , Delhi , India…
[protected][protected][protected]
here the mail i got and they told me u have to deposit 1000rs in above account..and told after getting confirmation of deposit u will get call latter.
i call him again and asked i have deposit than they told me u will get call latter with on or two days...now i am trying to call on given number last two days nobody response now even some got switched off they cheated me........what should i do now???