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Airtel Complaints & Reviews

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Updated: May 20, 2026
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V
vjibabu
from Chennai, Tamil Nadu
Oct 21, 2010
Resolved
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Address: Chennai, Tamil Nadu

sir/madam,

i am using airtel prepaid service (Tamilnadu number) since 2006, my number is [protected],But Right now im in chennai and working in MNC. Now i want to change my number into my corporate H22 CUG 99 plan, here airtel executive not reply properly to me about this sim migration, Im not interested to loose this number instead of taking new CUG Number & also not interested to have two mobiles & two num's... But they dont have idea of customer retainship & Customer satisfaction they simply talking rules... "Nothing is impossible" If they can.....

Still i want stick with only Airtel not other provider.So change my num to Postpaid CUG.
Aug 13, 2020
Complaint marked as Resolved 
I have given application for pre to postpaid on Aircom solution ( its a airtel relationship centre)
on 22 Jan 2009, They have commited a date of 28 for activation, but everyday I had a follow up but uptill 5 th Feb It dint happen. The experience with executives and managers at showroom was worst in my life.
Then I asked for money back. they told it is not possible. Then I had raised a complaint in Airtel Nodal team. They have told me to walkin again to same outlet. But uptill today( 18 th feb) they haven't activated my number.
Thanks for ur prompt revert 2 Airtel
hi i miss my airtel sim -[protected] .. how can i get the same number in that number i store 500 contact more it possible to get that number .. need help
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    P
    PPANDA
    from Pune, Maharashtra
    Oct 21, 2010
    Resolved
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    Resolved

    Address: North 24 Parganas, West Bengal

    Dear Sir,
    This is inform to you, that i am a Airtel prepaid customer from last 4 years above but from last one month’s I am getting SMS "URGENT: Your Airtel Service will STOP if we don't receive your proof of address & ID, passport photo & Form. SUBMIT IMMEDIATELY.

    After that I am going to times CityCenter Saltlake, Kolkata Airtel Office in two times with SBI bank statement and Pan card. But finally they have not received my documents. Ist day speak that you bring your Bank Passbook and 2nd speak that update your passbook then come.

    So my question is "how to provide service me from last 4 years without any documents?”
    My Airtel# [protected]
    Thanks,
    Prasanta
    Aug 13, 2020
    Complaint marked as Resolved 
    [protected] Forwarded message[protected]
    From: nilesh kumar <[protected]@gmail.com>
    Date: Tue, Oct 26, 2010 at 11:28 AM
    Subject: Fwd: My Sim activation.
    To: [protected]@bharti.in




    [protected] Forwarded message[protected]
    From: nilesh kumar <[protected]@gmail.com>
    Date: Tue, Oct 26, 2010 at 11:14 AM
    Subject: Fwd: My Sim activation.
    To: [protected]@airtel.in




    [protected] Forwarded message[protected]
    From: nilesh kumar <[protected]@gmail.com>
    Date: Tue, Oct 26, 2010 at 11:01 AM
    Subject: Fwd: My Sim activation.
    To: [protected]@airtel.in




    [protected] Forwarded message[protected]
    From: nilesh kumar <[protected]@gmail.com>
    Date: Mon, Oct 25, 2010 at 5:17 PM
    Subject: My Sim activation.
    To: nodal.[protected]@airtel.in
    Cc: [protected]@airtelindia.com, [protected]@airtelindia.com, [protected]@airtel.in, [protected]@bharati.into


    Dear Sir,

    My Name is NILESH KUMAR, and mobile no. is [protected]. I have continue with this no.
    from August 30, 2010, on 06/10/10 my out going had barred. and when i asked to Customer
    Care, they replied that you we have not received DOCS. then i submitted my docs. to your
    Park street Airtel relation center, kolkata.

    The reciept no is 11346689 on 07/10/10.and i got my out going activated. Again on 14/10/10 my sim card registerd was failed.
    and when i went to Park street Airtel relation center, kolkata. they told me that we have not received DOCS yet.
    Then they advised me to talk to Nodal officer. After getting in Touch with Nodal officer, he assured me for activation
    of my no. by using New Sim. after getting confermationby nodal officer again i went to Park street Airtel relation center, kolkata
    on 21/10/10 and submitted my docs. reciept no. 12346689 and
    i got new sim and they assured me that it will be activated after 24 hours.
    but I m sorry to say no action has been taken for the same till now and i have tried no of times
    on their contact no but nobody is picking my phone.

    I really spender Rs 1000 + on fare to go to airtel office.and became very crazy.
    If the sim will not activated, i will take legal action and go to consumer court.


    --
    Thanking You,
    Regards,

    NILESH KUMAR
    Email: [protected]@gmail.com
    Alternate no.[protected]
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      K
      Kadiresan
      from Chennai, Tamil Nadu
      Oct 21, 2010
      Resolved
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      Address: Tamil Nadu

      Dear Sir,

      For the past on week I used to get prank calls. Daily after 11.40 PM onwards receiving some Prank call from a unique Number "[protected]". Lots of missed calls and if we tried to attend the call no body is replying.

      If we tried to call the number some time its says "You are not allowed to call this number from this mobile". If i tried to call from my mobile it says the number is currently not reachable.

      The same problem continues for the past one week. Please take some action so this won't happen again. If you just block the number also it will do.

      If you need more details provide me with a number I can call and confirm.

      my number +[protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        D
        deepu_d21
        from Delhi, Delhi
        Oct 21, 2010
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh

        Hello Sir,

        My name is Deepak and i have an Airtel DTH connection.
        Customer ID : [protected].

        I have asked for relocation of my Airtel DTH from my old address to new location last week, but this is not done till now.
        When i called the customer care, i was asked to recharge my account for Rs.300/-. i did the same and called back, they noted down my address. while giving them the address i was very clearly explaining each spelling of it.
        Next day to my surprise, when i looked into my account details online i could see the whole address is wrong. (Its still not corrected yet).
        So i made a call again, then customer care people, due to address mismatch the request was canceled .

        So he took up my address again and i cross verified it to see that it correct.(complaint no.: 4175294). Finally told me that , re-location will be done by Monday 18th October. On Tuesday i talked to one of the in-charge of customer care(Rahul), and he guaranteed me that relocation will happen 20th October(today).

        I called up again on Wednesday, talked to another person in charge(Rahul Sahu), he too guaranteed the relocation will happen before 6 p.m wednesday. which has not happened till now. Now its 1 week over and still there is no response from Airtel.
        This is not expected from Airtel and is clearly unacceptable.

        This is insulting and humiliating me. after all making call to Airtel DTH customer care, daily twice, still the relocation did not happen for the last 7 days.

        kindly take necessary action.
        Aug 13, 2020
        Complaint marked as Resolved 

        Airtel DTH — DTH Not relocated in 7 Days

        Dear All,

        I have Airtel DTH ID No [protected].
        I shifted my house from Haridwar to New add in Ghaziabad at B-97, Kusum Kunj, Panchsheel Colony Lal Kuan, Ghaziabad, Pin-201003.

        But even after calling your customer care no for last 7 days & spending my half of the day on phone with your customer care Executives I have not yet got my Digital TV installed.

        Is the kind of services you provide to your customers OR are your company is rich enough to forgot about the customers.

        Every day my balance is also reducing, who will be responsible for that deductions.

        Kindly get it done by this evening otherwise I will pursue the case with Consumer forum.

        Thanks

        Ajit gupta
        B-97, Kusum Kunj,
        Panchsheel Colony Lal Kuan, Ghaziabad
        [protected]

        Airtel DTH — No response from Airtel DTH on Relocation of the Airtel DTH.

        Hello ,

        Airtel DTH service is waste.. They have not able to handle the service properly. I have made many complaints.. More then 5 to 6 tickets raised to relocate the existing Airtel DTh to new location.. but there is no action from them. but are cutting the monthly charges on the same. More than 4 weeks over on the same. They have stupid communication System.. which doesn't fucntion.. I am moving out of Airtel DTH .

        I will put a consumer court case on the them.
        Airtel DTH is worst

        Airtel DTH — DTH not relocated

        Inspite of the repeated calls the DTH is not being relocate from last 10 days. The call centre employees are not properly equipped, every time the reply is that " we can not update as there is system updation and call one hour later".

        Airtel DTH — DTH Relocation

        I am Airtel DTH subscriber with ID [protected].

        On 29th March, 2012, I registered request for shifting of my connection to new house. In spite of regular follow-up though phone and emails, the relocation of my connection is pending and no response is coming from Airtel. Request you to look into it, and advise me the next course of action against the company.

        Thanks & Regards
        A.K.Srivastava
        [protected]
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          tvsrravi
          from Delhi, Delhi
          Oct 21, 2010
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          Address: Madurai, Tamil Nadu

          while effecting payment through AirTel site directing to our bank but the credit not reflecting to the company, it it going somewere - lost Rs.800.00 today 21.10.2010
          Hi,

          Please send us your contact details at [protected]@icicibank.com and we'll get back to you in order to resolve the issue. Kindly refer "810569" in the subject line.

          Regards,
          ICICI Bank Customer Service Team.
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            K
            kishorlochan
            Oct 21, 2010
            Resolved
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            Address: Rajasthan

            i have a subscription of one year of 45 rs. recharge for the 50 paisa per call how the cell number can be recharge of Rs.250 for the one month of 500 minute call. its a airtell system drawback
            Aug 13, 2020
            Complaint marked as Resolved 

            Airtel / Recharge — Wrong communication for getting the mobile recharged.

            Against the message flashed by Airtel on my mobile phone ( Airtel no. [protected]) while checking the balence dialing *123# that against recharge of Rs. 225.00 full talktime of Rs. 225.00 will be given besides Airtel to Airtel rs. 30 extra, undersigned got my mobile no. recharged with Rs. 225.00 on 16.08.09 at 09:26 PM ( recharged ID[protected] with follwing message -
            " SUCCESSFUL on 16.08.09 at 9:26 PM, Talktime Rs. 225.00, MRP 225.00, Trans ID 49949146, call 12131to know ur best Airtel offer."
            But I could not get the additional value of recharge till 18.08.09 then I contacted the service provider from whom I have got the recharghe at Rishikesh(uttrakhand) for the same, he then contacted the customer care and told me that this was not for ordinary recharge but for discount in ISD rates .The Customer care executive even denied to change it into ordinay talk value for the cost paid & cut the phone .

            I am shocked to listen & seeing the behaviour because no such message was flashed by Airtel for this recharge. It is clear case of Cheating & fraud with the customers. By giving wrong incomplete messages a reputed company i.e. Airtel is cheating its end customers. This is ridiculous . The matter may kindly be looked into seriously. If this sort of issues are not taken care it will help to develop more such activities in future of cheating the customers. Matter most urgent please.

            S.K.Saxena
            III/34, THDC Colony
            Rishikesh-249201(Uttrakhand)
            Mob:[protected]
            Hi,
            I had got my airtel recharged with Rs. 158 after seeing it from the airtel website. It said it will give a Rs. 50 talktime, A2A (11pm to 6 am) calls at Re1 for 20 mins, 700 sms per day free and internet free upto 2 Gb.

            However, wat i have got is Rs 50 and internet. There is no sms free or A2A calling at the above rate.
            I dont use internet on fone so it is a waste for me.

            I called customer care and they said it has been discontinued. BUT as a customer i referred to the airtel website and wasted my money on something i did not want. if it has been discontinued then it should be reflected in the website as well.
            The customer care executive was rude and not understanding at all.
            I have been a cuatomer with airtel since a long time and this attitude is certainly unjustified. I would request you to kindly look into the matter and either refund the money or provide other solution.
            @gayatreeanand Are you sure you're calling an *airtel* number after 11pm? And it's 700 sms/day *after* 3 sms's at regular fee (Re.1/sms).
            And don't bother wasting time with CC, those guys don't know . If you're sure what you're doing, just ask them to put a supervisor on. But before that get your own facts straight man, RC158 gives what it says, you just gotta read the fine prints. BTW why would you go for this plan if you're not planning on using the internet? Shouldn't you be better off with a night pack or something? Anyways the Re.1/20mins is working for me and I've already told you about the initial 3 sms's caveat to avail those next 700 sms's for the remaining of the day.
            Regards,
            A happy airtel customer :)
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              P
              pradev
              from Mumbai, Maharashtra
              Oct 20, 2010
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh

              i want my call list of my artel number [protected],please send the details to my msil id:[protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
              Jan 14, 2015
              kiran darsi's response
              sir i want my call list of out going and incoming and messeages of my airtel number [protected], please send the details to my id: [protected]@gmail.com, thank you
              Jan 14, 2015
              kiranpandu's response
              i want vodafone call list of my number [protected], please send the detais to my Id: [protected]@gmail.com
              Jan 14, 2015
              kiranpandu's response
              i want vodafone call list of my number [protected], please send the detais to my Id: [protected]@gmail.com

              AirTel — i want see my call list

              i want see my call list last six months i am airtel user.
              i want to see my call list (incomming & outgoing) month june
              my mobile no [protected] airtel user
              i want to know my call history for last 15 days
              i want my call details from[protected] to[protected] of lanline no.[protected]
              phone no is [protected] send my call details
              I ALREAEDY SENT A E-MAIL TO AIR TEL, THE MAIL CONTAINS (I WANT TO SEE MY CALL LIST 3 MONTHS AGO, MY SIM NO IS [protected] AND [protected]) SO PLEASE SEND REPLY TO MY MAIL vinoth.[protected]@gmail.com.

              THANK FOR YOUR SERVICE
              i want to see my vodafone call list what to do but i donot want that list at my home
              mob:- [protected] call me

              AirTel — WANT MY CALL REGISTER

              SIR I WANT MY CALL REGISTER OF MY NUMBER [protected] FROM 05/10/2010 TO 12 /10/2010....PLEASE SEND TO MY E MAIL ID AS SOON AS POSSIBLE.ITS [protected]@GMAIL.COM
              SIR I WANT MY CALL REGISTER OF MY NUMBER [protected] 15/8/2010 TO 12/10/2010 PLEASE SEND TO MY E MAIL ID AS SOON AS POSSIBLE.ITS [protected]@yahoo.com
              i m vikram jeet singh. i want my call list. plz send my airtel no [protected] call list send on my yahoo id [protected]@ymail.com
              i want of call list my airte number

              AirTel — My Airtel mobile number list

              Sir, I kindly may be request that , I want my call list from 01.11.2010 to 24.11.2010 of my artel number [protected],please send the details to my E.Mail ID:
              [protected]@rocketmail.com. Yours faith fully, G. Kruparatnam.
              call list of my airtel number

              i want my call list of my artel number [protected]
              please send the details to my msil id:- [protected]@yahoo.com
              i want call list of my prepaid number [protected] please send it to manoj25.[protected]@gmail.com
              i want call list of my prepaid number [protected] please send it to [protected]@gmail.com
              i want my list for number [protected] last 15days
              I Want Call List of my airtel Pripaid number [protected] Please Send It to [protected]@gmail.com
              Hello sir/madam

              This is harpal singh. Can I please get this year call list of [protected] . Plz get back to me with all further information on [protected]@gmail.com.
              Thanks..
              i want call list for number [protected] last one month.pls send to [protected]@gmail.com
              pls gve me d airtel no call list [protected]
              my numabar call list
              Dear Sir/Madam, I kindly request to you, I want my call resister list from[protected] to[protected] of my air tel number [protected] please send the details to my E.Mail ID: [protected]@gmail.com
              Dear Sir, pls give me airtel no call [protected]@ sms [protected] last 2month till date, pls send to [protected]@gmail.com
              pls give me airtel no cell list @ sms list phone no is [protected] last 2month .send to my email id [protected]@gmail.com
              please give me my call list of my number [protected] to my id sanjana.[protected]@gmail.com
              plz give me my airtel namper call list [protected]
              plz give me my airtel namper call list [protected] [protected]@gmail.com
              plz give me my airtel namper call list [protected] a1mobilebtl
              @gmail.com
              i want my call list of last 3 months

              my number [protected]
              sir,
              I want call list of my hone number [protected] of this month.
              Hi All, I want to know my incoming and outgoing call list for 22/04/2014 to 22/05/2014 can you people pls help me.
              Sir, I kindly may be request that, I want my call list from[protected] to 23-05-14 of my airtel number [protected], Please send the details to my E.Mail ID: [protected]@gmail.com

              Thanks
              Girish Raj
              | want my call list. My number [protected] last two month Pls...
              pls send to my mail id - [protected]@gmail.com
              i want call list for number [protected] then [protected] last one month.pls send to [protected]@gmail.com
              please give me d call list [protected] last 3 months, its very urgent please...
              Dear sir,
              i need the complete details of the calls.All the numbers since last 1 month.please try as possible as you can.send me the deatils for sharmitha.[protected]@gmail.com . thank you
              my need call list
              my this number[protected] call list need this month
              i want my calla list before 2mnts used.?[protected].
              hello sir iwant my call list of before 2months my number:[protected] or my gmail is sunju.[protected]@gmail.com
              i want see my call list last six months i am airtel user.
              myb mobile number is [protected]
              please inform on [protected]@gmail.com
              sir i want my call list of out going and incoming and messeages of my airtel number [protected], please send the details to my id:
              shree.[protected]@yahoo.in
              i want call list of my prepaid number [protected] from 1.1.2015 to 31.1.2015 please send it to narendar.[protected]@gmail.com
              I'm using airtel network...
              urgent I need all the details about my complete call detail of my number [protected] that is call history and call history their number with time (6, 8, 2014 to 21, 2, 2014 because my Important message and number send so I need history sir
              you please help me
              thanks you
              my email address noetali.[protected]@gmail.com
              mobile number +[protected] & 33982528 Doha Qatar
              sir i want call list of [protected] number
              I want call list of number [protected]l last 2 months details .please send me this ID:[protected]@gmail.com
              I want my Airtel number [protected] please give me the call list of my number.
              I want list of received call on 3.6 2015 wed my no [protected] sadiq.[protected]@gmail.com its urgent
              I want list of received call on 3.6 2015 wed my no [protected] sadiq.[protected]@gmail.com its urgent
              i want my call list of my artel number [protected], please send the details to my gmail id:[protected]@gmail.com
              i want call list of my prepaid number [protected] please send it to raju[protected]@gmail.com
              i want call list for my number [protected] last one month. please send to [protected]@gmail.com
              i want my call list of my artel number [protected], please send the details to my msil id:[protected]@gmail.com
              i want call list for number +[protected] last one month.pls send to [protected]@gmail.com
              i want call list for number [protected] last one month.pls send to [protected]@gmail.com
              I want call list for number [protected] last one month. Please send to [protected]@gmail.com
              I want call list for number [protected] last one month.please sent to [protected]@gmail.com
              I want call list for number [protected] last one month.please sent to [protected]@gmail.com
              please sir can u send the call history of this number [protected]
              it was so urgent sir can u help me sir please
              please send the details to this mail
              sanju.[protected]@gmail.com
              thank u sir
              please provide me my call list of no. [protected] from 1 march to 25 march imideately it was very emergency at my email [protected]@gmail.com
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                Z
                zainulabudeen
                from Chennai, Tamil Nadu
                Oct 20, 2010
                Resolved
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                Resolved

                Address: Madurai, Tamil Nadu

                AIRTEL CUSTOMER CARE COMPLAINT,


                I DON'T WANT THIS AIRTEL CUSTOMER CARE SONGS CALL.

                +[protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel Mobile — Complaint Airtel songs +91919500138800 I Don't want this call

                Complaints:-


                Complaint Airtel songs +[protected] I Don't want this call

                Please Understand.


                Thank you
                I am a customer of Airtel Prepaid Mobile service with GPRS. My name is Kaushik Karjee, Mobile SIM No.[protected]. While purchasing the aforsaid SIM I have submitted my all Documents like EPIC, Voters Identity Card and a PP size photograph. The Sim was activated after one day. But, since last 3 days my all the service disrupted to connect either for incoming, outgoing call even GPRS/Internet connection inspite of sufficient balance i.e. Rs. 98.00 for internet service for one month and additional of Rs. 50.00. Total Balance Rs.148.00. I could not understand the reason for disconnecting/disrupted your service.

                Please inform me the reasons and arrange to ensure your service immediately.Reply me through my email Id. [protected]@rediffmail.com


                thanking You,

                Yours sincerely,

                Kaushik Karjee
                S/O, Rabindra Hari Karjee
                Rabindra Nagar, Newtown
                P.O. & Dist. Cooch Behar, West Bengal (india)
                PIN-736101
                I AM A AIRTEL COUSTOMER, SINCE LAST 3 YEARS. TODAY MY NO. [protected], (NAME CHITTARANJAN PATTANAIK)WILL INACTIVE, THAT'S I AM IN ROMMING, I SUFFERING SOME COMMUNICATION PROBLEMS IN VERY MUCH. TODAY 15TH FEB., 2011 MORNING MY SIM WILL NOT ACTIVE, LAST CALL AND MESSAGE WILL RECEIVED 10TH FEB, MESSAGE CENTER NO.- [protected] AT MORNING 11 AM. THIS TYPE OF SERVICES WILL BE NOT SATISSFIED FOR THE USER. THEIR IS NO SINGLE MESSAGE OR REASON TO INACTIV MY CURRENT NO. I HAVE ALSO IN RS. 34 /- BALANCE. PLEASE MAKE SURE TO ACTIVE THIS NO, PREVIOUSLY THIS NO WILL BE CONTACT FOR MY NEIBOURS AND OTHERS PERSONS. SO RESOLVE THE ISSUES ASAP. MY EMAIL ID - er.[protected]@gmail.com. I ALSO CONTACT THE COUSTOMER CARE EXCUTIVE BUT THEIR IS NO SATISFIED ANSWER ABOUT THE INACTIVE. SAY" FINALLY THIS NO WILL NOT WORKING".Please inform me the reasons and arrange to ensure your service immediately.Reply me through my email Id.
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                  D
                  divs_chat
                  from Delhi, Delhi
                  Oct 20, 2010
                  Resolved
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                  Resolved

                  Address: Delhi

                  I had applied for an Airtel post paid mobile connection for which a
                  SIM card[protected]H-2) had been given to me by the Airtel executive Mr. Rohan ([protected]) from Karshni solutions, New Delhi on October 4,2010 with an assurance that the same would be activated
                  within 24 hrs. I had also paid the requisite activation charges for this.

                  After the expiry of more than 15 days and numerous calls not only to the Airtel customer service centre but also to their nodal offocer Mr. Vinod (Tel. no. [protected]), it is appalling that the number allotted to me has not yet been activated. The ref no. of the mails sent by me to airtel is[protected]

                  Mr. Vinod, inspite of promising that the number would be activated within 24 hrs when he spoke with me on October 18,2010, could only arrange for the executive from Karshni solutions to call up and do the verification which was supposed to be done 15 days earlier. during this verification call, i was also informed that the number originally allotted to me, could no longer be activated since it had developed techincal snags due to the time lag and i would be given a different number.

                  With no local number available, i am constrained to use my previous number whcih is on roaming.

                  I now wish to sue Airtel for damages and reimbursemnt of not just the activation charges (which i do not know why they even charge to begin with, but also for all the extra cost that i have incurred as roaming charges as well as harrassment faced for so many days.

                  Airtel must take action against its nodal officer and also cancel the licence of Karshni solutions.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Mr Ranga
                  Unfortunately, the issue, though resolved to some extent, has not been sorted out in its entirety. I have written to you with my contact details and hope to hear from you soon.

                  Thanks
                  Divya Chaturvedi
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                    A.K.Parthasarathy
                    from Bengaluru, Karnataka
                    Oct 20, 2010
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                    Address: Chennai, Tamil Nadu

                    From: A.K.Parthasarathy, Customer
                    Airtel Broadband Account No:1594342- ch1059900_tn.
                    My Mobile No:[protected]

                    I have subscribed to Rs.599 Airtel Broad band Plan [without LandLine Phone] - 3GB data free per month scheme.
                    I have received Airtel Broad band Bill No:[protected] dated[protected] for Rs.856.70 payable before[protected]. I have not used 3GB data for September 2010 fully and I am eligible to pay Rs 599 plus service tax i.e Rs.661. I have registered a complaint with Airtel Broad Band Customer Care and they have alloted complaint no:38810780 dated[protected]. So far they have not taken action to correct the bill and issue me the revised bill. If they are not correcting the bill before 25/10/2010, I will be constrained file a consumer complaint before the consumer redressel forum. Act fast.
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                      Balasubramanian Sama Iyer
                      from Bangalore, Karnataka
                      Oct 20, 2010
                      Resolved
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                      Address: Howrah, West Bengal

                      I am having Airtel Mobile No. [protected] since long period and paid Rs. 999/- in the year 2004 and got life time free incoming facility. Though the validity was initially shown as 24/11/2024, the balance enquiry show the validity to be only uptoNov.'14. On today, suddenly an SMS has been served to me by AK- Airtel which reads " Ur Airtel Service will STOP TODAY if we don't receive ur proof of address ID & Passport Photo & Form.
                      Submit now for uninterrupted services and get Rs. 10/- FREE
                      TALKTIME." This is an insult to a retired Central Government Officer. No Advance Notice was issued. A few weeks back the Airtell representative talked to me and took my residential address on this phone and never told me to give such details with application Form. Presently I am Bed ridden with high BP and this SMS is a shock to me. I shall not be able to move out for next 10 days. My Address is 33/1 A, Ramdhan Ghosh Lane, P.O. Belur Math, Howrah - 711202, W.B. However I have attached a photo of mine here,
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Central Govt. Retired — Passport not received

                      Dear Sir,

                      I Mr. SANATAN MONDAL, a resident of Tehatta, Nadia, have applied for my passport on 30-April-2009 vide File Reference Number : CAL-A[protected] at Regional Passport Office, Kolkata.
                      After 15 days of waiting from the date of application, I visited the DIP Office, Tehatta police station, which is my local police station every tuesday to enquire about my passport veriification, but the answer I got everytime in response to the enquiry is "WE HAVE NOT RECEIVED YOUR PASSPORT APPLICATION YET. WE WILL SEND ENQUIRY TO YOUR RESIDENCE ONCE WE RECEIVE IT."
                      The status online was showing "Police Report has not been received." This story continued for 3 months.After almost 3 months of waiting, I lodged my first online complaint via e-mail to rpo.[protected]@mea.gov.in on[protected] against which I never got a reply and then I lodged my second complaint on 10-Aug-2009, the reply to which says that "Police verification report from concern police authority is incomplete. Please submit personal particulars form for reverification."
                      The last updated online status by then i.e. as on[protected] says that "Police Report is incomplete and the case is being examined".
                      I don't understand as to why should I again submit the PP form when I myself have submitted the completely filled fresh application form with all the relevent documents mentioned in the form. The RPO Kolkata officials have themselves scrutinized all my original supporting documents, took the payment of Rs1000.00 and have issued me the receit cum acknowledgement towards it.

                      Well, as I cannot afford to wait any longer, inspite of all these harassment, I have once again decided to make a second visit to RPO, Kolkata tommorrow for resubmission of the PP Form, however this time it would be my earnest request to you, to not to harass me anymore and issue me my passport as early as possible.

                      Your prompt action would be highly appreciated.

                      Regards,
                      Sanatan Mondal
                      File Reference Number : CAL-A[protected]
                      Application Date :[protected]
                      Applicant's Date of Birth :[protected]
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                        banwait.1
                        from Delhi, Delhi
                        Oct 20, 2010
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                        Address: North Delhi, Delhi

                        I am a customer of airtel prepaid services having number [protected]. I had received a call 10 days back stating that all my papers regarding prepaid customer verification are complete and therefore i need not send fresh papers. Now today i.e. 20.10.2010 my services are blocked with the comments that my papers are not complete.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          ankurmalla
                          from Mumbai, Maharashtra
                          Oct 20, 2010
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                          Address: Gautam Buddha Nagar, Uttar Pradesh

                          Sir ,

                          I want to take your attention and do something on my request. My name is Ankur Malla and I am based in Sec 41 . Noida.

                          I had to file a complaint against Bharati Airtel for not responding my calls and giving me wrong commitments. My Airtel landline was not activated and when I make them the request to activate the number on 20th September 2010 , they told me initially that it will get activated. I am calling them every alternative day and there are lots of excuses. Because of them my work got stuck up and I was effected mentally. I had number of calls to them which they are charging. I want to understand why and till when a common or middle class person has to suffer. Whom he should contact?

                          I have hope that with the help of this media , I can get some justice or compensation of my work which I had lost from last 1 month. P;lease help me.
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                            shameer mohamed
                            from Mumbai, Maharashtra
                            Oct 20, 2010
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            I am not getting network signal in my house and just outside. I cannot make any calls or attend any calls inside the house, as soon as i get a call i will have to run outside and attend the call... and this Iam not talking about a distant place away from the town. This is within the city limits of bangalore in ramamurthynagar. If iam driving, as soon as i reach in front of my house the call gets disconnected.
                            I have been complaining with airtel about this from last 6 months. Every time they say that they are looking into it, but nobody has even bothered to call me and let me know the status and they are not even sure if they can set it right. I have escalated this issue to the managers but it was of no help.
                            I want to change my connection to some other service provider, but i will have to let go of the number, which i have been using from last 4 yrs. If there is an option of retaining the number, then i would certainly change the service provider. There are 3 other connections in my house with different mobile sets, all have the same problem.
                            Reference number for one if the complaint call i made to airtel is F[protected]. I hope aritel can address this issue.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am not getting network signal in my house and just outside. I cannot make any calls or attend any calls inside the house, as soon as i get a call i will have to run outside and attend the call... and this Iam not talking about a distant place away from the town. This is within the city limits of bangalore in ramamurthynagar. If iam driving, as soon as i reach in front of my house the call gets disconnected.
                            I have been complaining with airtel about this from last 6 months. Every time they say that they are looking into it, but nobody has even bothered to call me and let me know the status and they are not even sure if they can set it right. I have escalated this issue to the managers but it was of no help.
                            I want to change my connection to some other service provider, but i will have to let go of the number, which i have been using from last 4 yrs. If there is an option of retaining the number, then i would certainly change the service provider. There are 3 other connections in my house with different mobile sets, all have the same problem.I've called Airtel Customer Care and logged a complaint with them in the last week of January 2009 regarding the problem of network coverage. I was given a turn around time of 10 days & was assured a call back.. But I did not get a call back from their end.. I called them again during mid February 2009 a couple of times, to find the status of the problem.. For which, I was given a status that My complain has been escalated to Second Level Team by the Customer Care Representative.. The persons I've spoken to have assured that they will arrange for a call back & told that they are working with My case.The signal strength is very weak in the location( Ippalnarsingapoor, Huzurabad, Karimnagar Disthe calls get dropped& voice clarity is very bad even if I stand in the balcony or near the windows because of poor signal strength.. This obviously makes no sense because I'm billed for every single call I make..I stay.. It varies from no signal to two-three points in the antennae of the display..
                            I've even changed My handsets to check if it is a problem in the handset.. The problem is still not resolved and am left in vain.. I know it would be an easy option to change to other network services, but the issue is I can't easily change My mobile number.. I'll be obliged if this problem is considered sensitively to take the necessary actions ASAP..

                            Thanking You Sir/Ma'm,

                            Yours sincerely,
                            Pavankalyan..)
                            my name satya prakash agrawal mobile no.[protected], [protected], [protected], [protected].i have four sim main six month se netword probelm se paresan hu. bar-bar complaint karne par bhi solve nahi ho pa rahi hai. har bar 8-10 din ka nam le rahe hai. solve kuch nahi ho raha please iss complaint ko solve karne ka kasht kare.
                            thanks
                            satya prakash agrawal
                            nitin agrawal



                            problem jaldi solve kare thanks
                            my name satya prakash agrawal, MATHURA mobile no[protected], [protected], [protected], [protected]
                            main six month se network ki problem se presan hu
                            bar-bar 198per complaint karta ja raha hu.
                            har bar 8-10 din ki kahte hai.
                            lakin solve nahi kar rahe hai.
                            mere sabhi complaint [protected] se kari hai
                            please is problem ko solve karae.
                            we wait for result
                            thanks

                            satya prakash agrawal
                            MATHURA
                            I am not getting network signal in my house and just outside. I cannot make any calls or attend any calls inside the house, as soon as i get a call i will have to run outside and attend the call. i have registered lot of network related complaints on 121 but never got any resolution plz resolve my problem.

                            raman deep singh
                            [protected]
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                              pitchag
                              Oct 20, 2010
                              Resolved
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                              Address: Chennai, Tamil Nadu

                              Hi,

                              I am Pitchai Ganapathy working as Lead Engineer, Samsung Engineering Lab, Noida. I have recharged for Rs 444.00 to my airtel # [protected] on 7th Sept,2010 around 11am through online ICICI bank. The transaction details are below. I got a response that recharge was successful. But when I checked the balance, the balance shows the old amount.

                              Phone number: [protected]
                              Name : Pitchai Ganapathy R
                              OxiTrans ID :[protected].

                              Regarding this I called up Nodal officer. After several attempt I got a reply on 8th Sept,2010 saying that the amount got credited to dedicated account(i.e its valid only to Tamil nadu). And also they are saying for any full talktime recharge, the amount would credited to dedicated account.But before online recharge there is no option mentioned in the site about dedicated or main account. And I have not received these kind of issues on my earlier prepaid recharge. No response from Airtel for the below queries which I raised

                              My Queries are:
                              1. User is not aware of Main account or dedicated account while doing prepaid recharge online?
                              2. While online prepaid recharge on the site, there is no option saying in detail about dedicated account or Main account?
                              3. I got reply from Nodal officer saying that if the amount credited to dedicated account, then this cannot be used on Roaming.And this is not displayed to user while doing online recharge. Then what is point of saying recharge everywhere?
                              4. For last 5 years I have not received any problem like this. And last complete four months I have been living in Delhi and found no problem with online recharge with full talk time.
                              5. If suppose I recharge for Rs 500 and if I travel outside of Tamil Naduimmediatley, I cannot make a call? This what I got response from Nodal officer.
                              6. if the above case is true, then what is the point of showing the add "Recharge anywhere"

                              I request you to take further action and respond as soon as possible. Since I have been working in Nodia for the last 6 months and registered this number in Job portal site, I last many interview calls and also I could not use this number for the last two months because of this issue.

                              Note: I have called customer care several time(10 times atleast), But they keep on asking me to wait nor call back later. But no positive response yet from them.

                              Thanks and Regards
                              Ganapathy
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Today I recharged my prepaid account Rs399 package. Transaction no. Is[protected]. But account shows as it is added to wifi package. Please resolve the issue.
                              Expiry of existing package is on 17th may 2019.
                              Phone.no. [protected]
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                                sgeetha3
                                from Chennai, Tamil Nadu
                                Oct 19, 2010
                                Resolved
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                                Address: Chennai, Tamil Nadu

                                I RECHAREGED FOR SOUTH ALTRA PACK WITH AIRTEL DIGITAL TV NETWORK ON JULY 14TH
                                WITH A OFFER IF WE PAY FOR 3 MONTHS WE CAN ENJOY THE VALIDITY FOR 4 MONTHS. ALWAYS I USED TO KEEP RS. 100/- BALANCE IN MY ACCOUNT. NOW I AM GETTING A MESSAGE IN MY MOBILE THAT MY VALIDITY IS GOING TO END WITH 21/10/2010, BY USING THE BAL. 100 RUPEES ALSO. CUSTOMER CARE CENTRE IS NOT AT ALL WORKING AND IT IS NOT ALL GETTING CONNECTED. NOW WHOM SHOULD I CONTACT TO GET BACK MY RS.100/- BALANCE AND ALSO TO GET THE VALIDITY TILL NOVEMBER. VERY POOR SERVICE FROM AIRTEL.
                                CUSTOMER ID.[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                SIR,
                                I NEED AIRTEL DTH VALIDITY CHECK LINK . PLEASE SEND MY EMAIL,
                                SIR,
                                I NEED AIRTEL DTH VALIDITY CHECK LINK . PLEASE SEND MY EMAIL,
                                my mail id is manu.[protected]@gmail.com
                                sir i want to check my validy please send on my email [protected]@gmail.com my customer id [protected]
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                                  ranji85
                                  from Indore, Madhya Pradesh
                                  Oct 19, 2010
                                  Resolved
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                                  Address: Chandigarh

                                  SIR MY AIRTEL MO NO. IS [protected] PLZ UNSUBSCRIBE ME FROM AIRTEL GAME CLUB LITE. YESTERDAY I WROTE UNSUB GC AND SENT THIS MASSEGE TO 56363. I RECEIVED REPLY THAT YOU ARE SUCCESSFULLY UNSUBSCRIBE FROM AIRTEL GAME CLUB. BUT TODAY I GOT A MASSEGE THAT YOU HAVE BEEN RENEWED FOR GAMES CLUB SUBSCRIPTION SERVICE FROM AIRTEL. YOU HAVE BEEN CHARGED RS. 5 Play Games at Re. 1 http://203.115.112.5/GCLite. PLZ HELP ME OUT. I DONT THINK THAT IT IS JUSTIFIED.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear, sir
                                  i want to confirm my gameclub subscribtion is already UNSUB becase i send msg
                                  sms UNSUBGC to 54321
                                  My Airtel Mo.No- [protected]
                                  kindly unsubsubscribe GamesClub
                                  kindly unsubcribe Games Club
                                  RESPECTED SIR;
                                  I WANT TO UNSUBCRIBE FROM GAMES CLUB AND MY NUMBER IS [protected], I SENT MESSAGE TO 54321 AS UNSUBGC, BUT THE REPLY FROM YOUR SIDE WAS : SORRY, NO REPLY CONFIGURED FOR THIS SERVICE.

                                  I KINDLY REQUEST YOU TO UNSUBSCRIBE ME FROM GAMESCLUB TO THE ABOVE GIVEN NUMBER

                                  THANKING YOU,
                                  YOUR'S FAITHFULLY,
                                  airtel customer..
                                  My message to unsubscribe from gameclub is not going to the number 56363 so please unsubscribe me from gameclub.
                                  please unsubscribe me fron gameclub
                                  My airtel number
                                  [protected]
                                  From India
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                                    satya080
                                    from Bhubaneshwar, Odisha
                                    Oct 19, 2010
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                                    Address: Khordha, Odisha

                                    I bought a new nokia c3-00 set and it was written on the cover that airtel has a data offer with this set (2gb data free per month for 6 months,and auto activation after inserting the sim with in 24 hrs for prepaid customers). I waited for 3 days and then contacted the customer care for their assistance but they simply told they didn't have any idea about that.So I want to know why this bogus things both airtel and nokia do ???
                                    I have recently bought nokia c3, the box says free internet for 6 months for airtel users but every time i use the internet i get charged and when i use wlan i also get charged...why??
                                    plzzzz tell me ...
                                    Dear Sir,
                                    I bought a new NOKIA C3-00 mobile handset along with which was the offer of Airtel which said that as soon as I insert my Airtel SIM card, my GPRS connection would be activated within 24 hrs which included 2 GB of monthly usage free offer. It has been more than 2 days and even after recharging my SIM, it hasn't been activated. Neither is the customer care helping me. Please take into consideration my complaint and resolve it as soon as possible. My mobile no. is [protected].i inserted my SIM on
                                    25 / 10 / 2010 and recharged my SIM on 26 / 10 / 2010.
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                                      piyaroy8
                                      from Pune, Maharashtra
                                      Oct 19, 2010
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                                      Address: Pune, Maharashtra

                                      My no. is 3-4 yrs old.outgoing calls barred without any intimation. after that they unbarred it when i called the customer care and asked me 2 submit the documents within three days again because govt. wants reverification. after one day i submitted all my documents. and they again barred my outgoing calls without intimation. I called customer care 10-15 times ,each time they said different things like it ll get activated instantly ....it will get activated in 2 hrs,in 4 hrs..in 48 hrs..in 6 hrs. Once the customer care executive kept me on hold for 26 mins when he told me he will be back in 20 secs. Once he told me it will get activated in 6 hrs when i started shouting he said ok it will get activated in 1 hr. once they said there is some technical problem......smtimes they said its about reverification....they are confused......they don't care about there customers. this is how they treat there customers..............
                                      My Mobile no. is [protected]
                                      My mobile is lost please my phones out going call details
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                                        Pankaj.kk
                                        from Gurgaon, Haryana
                                        Oct 19, 2010
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                                        Address: East Delhi, Delhi

                                        Dear Sir/Madam,
                                        This is Sanjeev Singh from Laxminagar delhi.I had applied for broadband connection at 08 oct 2010 from Bharti Airtel Ltd.Their executive whose name is Mr. Rajendra Verma,CP code is 24746,Sales Executive code is DD1232069 came and registered my application and take advance registration charges Rs 500 and gave comittment that within 2 days we can use their broadband internet connection but today before writing this complaint i called that executive and for cancelling this connection but he didn't responce as he came very first for opening connection and said after 45 days Airtel will refund my advance registration through money order or any other correspondence.MyAirtel Registration No is 2436306.
                                        Right now i want my money back and i can't wait for 45 days.so plz do a little favour if you really can do.

                                        Thanks And Regards
                                        Sanjeev Singh
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