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J
Jesh Ryan1
from Pilani, Rajasthan
Aug 26, 2010
Resolved
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Address: Ghaziabad, Uttar Pradesh

Dear Sir/Madam,

I want to make complain about the scheme given and actual value provided on
easy charge with Rs 197, there 121 service giving information about this offer to get 1000 min local Airtel to Airtel talk time, but actually they are not giving that and making fool of there customer by giving only 800 min and saying 1000 Airtel to Airtel minutes has already been withdrawn with effect from 04/08/10 and doing like this they are double-crossing there customers.

And if a customer a customer attempt to complaint to there customer care they make him upset (by saying it will take 72 hour to resolve this and not do anything) that he will wearisome and get tired by doing this and stops.

Hope you will do listen our voice and do something on this.

My mobile no: [protected] (prepaid),
Name: Brijesh Kumar
TransID:[protected]
My Request Reference number is CBNRA[protected].

Thanks
Aug 13, 2020
Complaint marked as Resolved 
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    S
    sujoyde
    from Kolkata, West Bengal
    Aug 26, 2010
    Resolved
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    Address: West Bengal

    fromsujoy de <[protected]@gmail.com>
    toK.[protected]@airtel.in,
    nodalofficer.[protected]@airtel.in,
    [protected]@airtelindia.com

    date26 August 2010 11:39
    subjectRe: Fw: [protected] Settlement Letter Sujoy de
    mailed-bygmail.com

    hide details 11:39 (0 minutes ago)

    Dear Sirs,

    Could you please explain why I have my original cell phone[protected] deactivated?

    I have been requesting you, for the past 4 months, to send me a final settlement letter on my 2nd airtel postpaid connection[protected]. What I receive is a letter that is valid for payment upto 20th Aug 2010 and email was dated 21st Aug 2010. The ironical fact is that the delay was due to misspelled email ID even though I receive my statement on the same email ID every month. I wrote to you guys immediately and in response I get my original connection of 11 years deactivated without any warning sms.

    I find this totally unacceptable and unprofessional. All I need is a valid settlement letter and my original phone restored.

    Regards

    Sujoy



    On 23 August 2010 13:22, sujoy de <[protected]@gmail.com> wrote:

    Dear Sir,

    This is a followup on the letter I wrote to you on Saturday after the absurd 'settlement letter' you sent me. I thought I should refresh you as regards the facts of the case

    1. My wife uses the cell phone number under discussion
    2. She was in Sri Lanka availing of your roaming facility
    3. While she was still abroad airtel customer service requested a payment to be made because her roaming charges had gone over her credit limit of 11,500/-
    4. Made payment immediately for Rs 7K as requested by airtel
    5 Next bill showed the roaming charges and total bill amt was 9397/-
    6 Requested customer service for ability to pay in two parts and they agreed. I paid Rs. 5k then
    7 Meanwhile line becomes one way and due to inconvenience had to get another connection
    8. Requested to customer service to convert to pre-paid and settle bill
    9. No response from airtel regarding conversion
    10. then after 2- 3 months someone requests my email by sms on 17/08/10 (sima [protected])
    11. Call from Airtel on 19/08/10 regarding email sent - I informed that no email recived that they should simply copy email ID sent by me to sima [protected] earlier
    12. Email eventually reaches me on 21/08/10 that gives me three days from 18/08/10 to 20/08/10 to clear my dues.

    Somehow I think there is a lack of seriousness to resolve this issue and would like your intervention in the matter

    Sujoy






    On 21 August 2010 16:05, sujoy de <[protected]@gmail.com> wrote:

    Dear sir,

    It seems that you are not aware of what you are sending to me. The letter attached gives me three days to make a payment, between 18/08/10 to 20/08/10, whereas your email is dated 21/08/10. In effect the offer for settlement is void ab initio.

    Also, please keep in mind that this letter took you guys 4 months to send after repeated requests. All this while I was willing to pay all charges for the period ending 2/Mar/10. I have no intention of paying charges for delay on your part.

    Please ensure that you send me a revised letter or I would be forced to move this legally myself.


    Regards

    Sujoy De


    On 21 August 2010 14:32, <K.[protected]@airtel.in> wrote:


    ----- Forwarded by K Prasad Rao/CSD/WB/Airtel/BTVL on 08/21/2010 02:40 PM -----



    K Prasad Rao/CSD/WB/Airtel/BTVL
    08/18/2010 12:48 [protected]@gmail.com
    cc
    SubjectFw: [protected] Settlement Letter Sujoy de

    P Please do not print this e-mail unless it is absolutely necessary P




    Dear Mr. Sujay De

    please find the settlement letter.
    kindly do the needful at the earliest.


    K. Prasad Rao
    Bharti Airtel Ltd.
    Kolkata Circle, CSD
    GSM +91 [protected]
    ----- Forwarded by K Prasad Rao/CSD/WB/Airtel/BTVL on 08/18/2010 12:51 PM -----



    Amit Roy/Associate/CSD/Mobility/Airtel
    08/18/2010 12:34 PMToK Prasad Rao/CSD/WB/Airtel/[protected]@Bharti
    cc
    Subject[protected] Settlement Letter Sujoy de

    P Please do not print this e-mail unless it is absolutely necessary P







    Thanks & Regards
    Amit Roy
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    Bharti Airtel/Post Paid Connection — Deactivation of my connection

    I have brought a postpaid simcard (no. [protected]) on 2nd of may-08 from airtel office, race course circle, vadodara and submit all required document. Sales Executive Ms. Rameshwari has assued me that my connection will be started within 2 days.

    After 2 days my connection has been activated and my address verification has also done by their executive.

    But 8-10 days ago, my connection was de-activated by airtel. I had tried to Ms. rameshwari but no friutful result came. Then I had contact costomer care executive many times but they could not helps me. Some body says, you connection will start within 10 minuts. Some body says you connection will start within tomorrow morning. Somebody says your connection will start till 21st of may.

    Now i am very disappointed and think about to surrender the sim.

    Really it is the very burst service of the airtel.
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      S
      S2S IT Solutions Pvt ltd
      from Mumbai, Maharashtra
      Aug 25, 2010
      Resolved
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      Address: Mumbai City, Maharashtra

      To the Head Customer Service,

      This is absolutely absurd on the part of Bharti Airtel of not servicing and fulfilling commitments given to customers inspite of repeated reminders and continuous follow ups.
      This has now taken our patience completely away and we would definitely take this up to ensure that this experience really becomes a great example for people applying to Bharti Airtel for telecom services.
      Inspite of giving a particular TAT in writing it is too bold on the part of Bharti Airtel of not honoring their own commitments and leaving their customers in the hands of their pathetic Sales owners for [censored] ALL pranks to be played.
      We have received multiple calls since afternoon all giving their own TAT's with their own understanding of the stuation.We feel pity on the part of Bharti Airtel that their HR has recruited a bunch of to manage their front end sales who do not even know and understand even the basics of dealing with corporate clients rather they behave more as in their last names are named after the founders Mittal n Fly.
      We would definitely not permit Airtel to enjoy the privilege of system upgradations and advancement at the cost of business losses procured to their customers.
      PITY on the managing team of Bharti Airtel who really are not aware of what is happening out in the market with their customers.
      Need responsible revert at the earliest failing which the entire write out would be published and

      Regards,
      Brijesh Kumar
      Manager Operations
      S2S IT Solutions Pvt Ltd
      Tel [protected]
      Mobile [protected]
      Email [protected]@s2s.co.in
      Website www.s2s.co.in or www.npgroup.in

      A PART OF NP GROUP

      -----Original Message-----
      From: Brijeshkumar [mailto:[protected]@s2s.co.in]
      Sent: Wednesday, August 25, 2010 2:12 PM
      To: 'Wecare west'
      Subject: RE: SALES MISREPRESENTATION IN THE NAME OF AIRTEL-Corporate Grievance

      Dear Mr. Gopal,

      We thank you for being the only representative who believes in responding back to customers otherwise now we strongly believe that nothing could be more pathetic than applying services with Bharti Airtel.
      Would appreciate if you could give us contact details of any responsible person heading our respective zone so that we can get in touch with them and procure status of our application. It is really important for us to have the PRI line in place by today itsel[censored]nder any circumstances.
      Would also appreciate that stringent actions are taken against such below mentioned employees making a fool out of customers in the market and not really responding back on their pranks.
      Also it is really astonishing to experience that there has been no supervision of services to be provided for applications received. Neither there has been any confirmatory act/call of pendency of services by any particular department. This illustrates that at Airtel company is least bothered about fresh acquisitions as it has already got a huge base of customers.

      Look forward to hear from you at the earliest.

      Regards,
      Brijesh Kumar
      Manager Operations
      S2S IT Solutions Pvt Ltd
      Tel [protected]
      Mobile [protected]
      Email [protected]@s2s.co.in
      Website www.s2s.co.in or www.npgroup.in

      A PART OF NP GROUP




      -----Original Message-----
      From: wecare.[protected]@airtel.in [mailto:wecare.[protected]@airtel.in]
      Sent: Wednesday, August 25, 2010 12:33 AM
      To: [protected]@s2s.co.in>
      Subject: Re: SALES MISREPRESENTATION IN THE NAME OF AIRTEL-Corporate Grievance

      Dear Customer,

      Thank you for writing to Airtel Telemedia Services.

      With reference to your e-mail dated 24 Aug 2010, you have requested for New
      PRI connection.

      As per the telephonic conversation had with you on [protected] at 6:30 PM
      dated 24/08/2010 you have requested for New PRI connection.

      We would like to inform that your request for New PRI connection has been
      registered. The reference number is 10880.

      The request would be processed by 25 Aug 2010, 5:30 PM.

      It is our privilege to have you as our valued customer and would like to
      thank you for your continued patronage. We look forward to a long and
      fruitful association with you.

      For any further assistance please mail us at wecare.[protected]@airtel.in.

      Warm Regards,

      Gopal T
      Customer Care Executive
      Bharti Airtel Limited.

      MILES STONES !!!!!

      Your service provider Airtel has been judged 'Best Broadband Service
      Provider' for 2009 by PC World Broadband survey based on the satisfaction
      levels and quality of service
      Airtel has won the highly coveted ‘Service Provider of the Year’ award in
      the 2008 Frost & Sullivan Asia Pacific ICT Awards.


      DID YOU KNOW ?

      Simply click on My Airtel at http://www.airtel.in/ and manage all your
      Airtel accounts the easy way!

      To know about payment options click the mentioned URL:
      http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Broadband+I...⇄





      >>>>>>>>>>>>>>>>>>>>...⇄
      Mail received from "Brijeshkumar" <[protected]@s2s.co.in>
      >>>>>>>>>>>>>>>>>>>>...⇄



      Respected Sirs,

      This mail is to highlight the micro level customer grievance which
      would seldom be highlightedto your kindnotice. The need fordoing this
      aroused as ourFirstHand experience as a Corporate client applying for PRI
      serviceswith your esteemedorganization-Airtel was turned down to be a com
      pleteCOMBATION (KHICHDI ) of Sales mal practices , False promises and Dirty
      pranks played by Sales representative of Airtel in association withtheirDSA
      & Agencies.

      Here in our case , we at S2S IT Solutions Pvt Ltd applied fora PRI
      connectionon 19thAugust’10for our new Location at Vashi , NaviMumbai. We
      inspite of being a 4 year old users ofTata IndicomTele-services for the
      first time decided to opt for Airtel Telecomservicesdue to Client
      preferences.

      Under this worst customer service and Salesmalpractice
      experience the DSA owner named SAI Communications , Vashipromised and
      guaranteed us that the PRI Linewould be delivered by SaturdayEvening i.e.
      21st Aug'10 as per ourrequirement. The Sales employee of Airtel and the
      agency people jointly plan and fool aroundwith customers in the market by
      giving false assurances thereby leading Business losses to ventures
      /corporate likeours. Basis thecommitments receivedwe presented the Business
      proposals toour client for which the said PRI line wasapplied and we were
      completely let down in front of our new clientele wherein our first
      impression itself went negative.

      The Sales representative namedMr. Suresh Veer,AnAirtel Employee–(Mobile
      number - [protected]) and the Agency owner named Mr. PrasadYadav from Sai
      Communications, Vashi–( Mobile no - [protected]) delivered a very cheap
      example of extending TAT's by playing the blame gamebetween each other till
      Monday5:00 pm post which they stopped attending their mobile phones stating
      an excuse of being n a meet till 6.30 pm as logic says that post 6.30pm all
      expectationswould be made open for the nextday. The said PRI was to be
      procured for ournew project of one of our new clients for which the
      application was signed on 19th Aug'10,Thursday with an Assurance to receive
      delivery within 72 Hours i.e. 21st Aug’10 , Saturday.

      False SalesCommitments are becoming aPractice ,Especially inbig Giant
      Telecom companieslike Airtel wherein the Agency promises Ex TATwith full
      support from the Sales representativewhohas his own fundas on TAT's and
      commitments.

      As a matter of fact the given PRI has not been delivered till date andthere
      are no owness of promised services to be delivered by Employees
      representingAirtel. Another Sad thing to mention is that on the website of
      AIRTELall they publish and advertiseare the thoughts of their great
      thinkers n founders but there is noprovision shownto welcome or Attend
      customer grievances. There atleast needs to be a mention of guidance being
      displayed to help new users register their grievances if any.

      Look forward for some response from your end pacingupthe long process of
      Sales Failures and Ill treatment to potential customers.

      We would definitely intendto take this further and bring it to the
      attention of all those intending to become one of the victims with Airtel
      by applying some kind of service.

      Regards,

      Brijesh Kumar

      Manager Operations

      S2S IT Solutions Pvt Ltd

      Tel [protected]

      Mobile [protected]

      Email [protected]@s2s.co.in

      Website www.s2s.co.in or www.npgroup.in

      A PART OF NP GROUP
      Aug 13, 2020
      Complaint marked as Resolved 
      It is our pleasure and privilege to inform you about the transformation that is taking place in BSNL which has brought in lot of initiatives to become a Total Telecom Solution Provider. Apart from the Fixed and Voice communication services, we have built substantial capabilities in the following areas:

      1. State of Art MPLS VPN Service
      2. Managed Network Services
      3. Data Cards (EVDO)
      4. High Speed Managed Leased Lines Service
      5. High Speed Internet Lease Line Service
      6. Broadband Internet Service
      7. VPN over Broadband Service
      8. BlackBerry, Mobile CUG, 3G
      9. Ku-band VSAT Services
      10. Web-Hosting & Web-Collocation Service
      As you may be already aware, we are in telecom operations since 150 years and have widest coverage across the country. We are number one ISP & Broadband service provides in country. We work out new Business Models, Customized solutions and Special tariff Packages for Corporate Customers and can provide total telecom solution.

      It will be our privilege to meet you personally and to brief you about the services and the solutions being offered by BSNL. Please be kind enough to express your convenient time and location to enable our team to visit you fro a "Simple Introductory Meeting" so to discuss the various possible enterprise business solution for your organisation.
      We appreciate your business and value your time. Assuring you our best services at all times.
      Also, please find the pitch book attached to the mail.

      With best regards,


      --
      Vikas Saini
      Key Account Manager, BSNL

      Enterprise Business Services*
      +91-[protected],[protected]
      eb.[protected]@gmail.com
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        D
        d mohan kumar
        from Kombai, Tamil Nadu
        Aug 25, 2010
        Resolved
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        Address: Theni, Tamil Nadu

        recieving scaring and threatening messages that to submitt all documents to the airtel outlet to avoid disconnection dear sir how was the sim given to me without such details, all documents means which all documents, i had submitted all these documents to the person who has sold ur sim three years back that is only the document which u have to refer no change in the above, i cannot submitt documents at ur whims and fancy if my document is not with u then what where u doing for the past three years, no proper response regarding this with ur customer care even the outlet at theni could not be named by ur representative ,kindly provide ur airtel outlet at theni and also instruct ur outlet handler to provide an acknowledgement as to that he has recieved the documents.
        D.MOHAN KUMAR
        THENI
        CELL NO[protected] ,[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          rujul
          from ahmedabad, Gujarat
          Aug 25, 2010
          Resolved
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          Address: Ahmedabad, Gujarat

          i have visited airtel office twice for replace old sim card with new because of some time mobile shows insert sim of sim failed., but both times airtel company representative not give a new sim card as they say in ur photo id ur photo is not cleared but i saw him my original photo id then also say we will not give u new sim card...they also not give any writing commnet about it. when i called to air tel customer care 198 they say what ever our officers say at airtel office is correct. we are not see ur photo id over phone so they r correct weather u r right or not...i have filed complain two times com. no.[protected] and[protected]..from same photo id i have purchased vodafon sim they dont have any prob. with this id.but airtel have prob. hey said we are following govt.policy..waht can i do?
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            Rajesh Oberoi
            from Bengaluru, Karnataka
            Aug 25, 2010
            Resolved
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            Address: Sundargarh, Odisha

            I have prepaid mobile connection of airtel. My mobile no:[protected].
            Since 17.08.10, outgoing and incoming calls are not getting through. Calling to this number from other phones get the response "The number is out of service".
            Firstly difficult to connect to the customer care. If you some how reach them, the response is the number has been put out of service due to some reasons. No one is able to tell the reason and how to sort it out.
            This mobile was recharged on 24.08.10. How is that the mobile recharge is accepted when the phone is out of service for the reasons best known to Airtel.
            Really hopeless service.
            Can any one help or the only way to forget Airtel and go to some other service provider.

            R.Oberoi
            Aug 13, 2020
            Complaint marked as Resolved 
            I have been using Airtel Prepaid for last 3 years. But for the last few months i am getting trouble my airtel service becuase they are cutting Rs. 30/- per month as charges for airtel friendz chat service which i never subscribed. For the last 15 days months I am giving messages to stop this service, but all efforts in vein. I am requesting to stop this service immediately, otherwise i have no other option just to go to court of law for redressal of my complaint.

            Thanks


            Saleem

            M Saleem Ali
            Systems Programmer
            Computer Centre
            A.M.U., Aligarh
            Mr. M Saleem Ali, Please try these steps i think your unwanted schemes of Airtel would be deactivated.
            "Jago Grahak Jago"
            Airtel Mobile company is providing cheap & new schemes daily.
            Do you know how is it doing so ? What is the secret?
            One more question.
            Do you know how many Value Added Services(VAS) are fixed on your mobile number by mobile company without your consent ?
            Airtel Mobile company is fixing/applying unwanted VAS on your mobiles & you may or may not know.
            This is one of the secrets of above question.
            Many customers including senior citizens visit my shop daily to get their mobile recharged. They have been complaining always about deductions by the mobile companies. Among all of these I found a customer (Age 70 Years) of Airtel on whose mobile Airtel Company has applied a record number of SIX VAS such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack, Kareena Kapoor, All Cricket Pack.
            Airtel company has been deducting a huge amount from his credit balance every month mercilessly. ( For proof I have images of his screen)
            *Suppose for example you or any of your friend/known have an Airtel mobile connection.
            You can check it like this.
            1. Send ' STOP' to 121
            (HAVE YOU SENT)...OKAY
            You will get back a message like this if their is a VAS on you mobile.
            "The following services are active on your mobile. To reply type the serial number of the service that you wish to 'STOP' "
            1...
            2...
            3...
            4...
            5...
            6...& so on

            You can know from above message that how many VAS are applied on your mobile by the company. If you want to STOP these services then follow the steps.
            REPLY '1'
            You will get one more message from the company to confirm again.
            REPLY '1'
            Follow these steps untill you get a message that.
            " Kindly note there are no services active on your Airtel number."
            *After this send one more message to activate DND like this
            'START space 0 to 1909'
            You will get a message to confirm
            Reply 'YES'
            If you think this information is helpful then please help others to save their money & send this information to your friends & relatives.
            Have you saved your money ? How do you rank this information?
            NORMAL - GOOD - VALUABLE !
            PLEASE REPLY.
            WAITING FOR YOUR REPLY..
            Thanks & Regards

            Ashok Chawla
            www.narindraworld.com, mailid : [protected]@gmail.com

            First Digital Photo Studio Of Kurukshetra
            &
            Communication Shoppe
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              Sunil Nahar
              from Bengaluru, Karnataka
              Aug 25, 2010
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              Address: Bangalore, Karnataka

              Hi,

              We called your company for a landline connection at my place on 5th August 2010, and a representative (Mr Murali) from your company came to my office for the formalities .I had given him the documents required by him for a new landline connection with a Cheque of Rs 500/-(Ch No 619377, Corporation Bank dtd. 06/08/2010), and assured me that the landline connection will be provided me positively within a day or two also they promised to give the list of nos.

              After 2 days when I had contacted Mr. Murali, there was no response (i.e. either switched off or no answer), then we contacted several other people one of them said he is in a meeting and will call back and later we tried reaching him there was again no response. Next day when we tried he picked up the call and said their systems are not working to download the nos. so he will call us back once the systems are working. We waited for 3-4 days there was no call from them, so we called them to know the status but again no reply.

              Mr. Rajaram of the same company called and said there was some problem in their system so would not get back to us and promised to give the connection in next two days, but again same problem continued till today.

              Finally we spoke to Mr. Rajaram to refund our money back to us. But till today we have neither received the refund nor the connection has been provided by Airtel . We are very upset on this issue and decided to disconnect all the lines that we have with Airtel.

              Just want to know:

              1) With out prior connection why did you release the cheque for Rs. 500/- for clearance.

              2) Refund the money at the earliest.
              Requested revert at the earliest otherwise I have to take the necessary action and lodge a complaint to the concern authority.


              Application Form NO: TBLR 0146124 Dtd 06/08/2010
              My Address:No.22, Panchavati, 18th Cross, Malleshwara, Bangalore – 560 055.
              1. Name of the Sales Executive – Murali - [protected]
              2. Name of the Sales Head - Rajaram –[protected]

              Sunil Nahar
              [protected]

              Bharti Airtel Ltd — discontinuation of landline connection

              With deep regret I have to inform that I am totally dissatisfied with your services. I have already applied to disconnect my landline phone no.[protected] in the name of Vishal Soni, address-3226, Kalyanji Ka Rasta, Ist Cross, Chandpole Bazar, Jaipur on 25.10.2010. But still it is not disconnected and I am getting your invoices regularly for which I am not responsible to pay at all. I have already cleared my dues while I applied for discontinuing your services, I have paid my final bill on 02.11.2010. I am hereby again declaring to disconnect my landline connection and I will not be responsible for any unpain invoices.Over & above if the phone is not disconnected within this week, I have to proceed to consumer forum to file a complained against Bharti Airtel.


              with regards
              Visha Soni
              [protected]
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                shashankrat
                from Mumbai, Maharashtra
                Aug 25, 2010
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                Address: Indore, Madhya Pradesh

                when i fill a form on airtel site a executive called me and forward a following mail & when i made payment he asked me for ref ID and a payment conformation mail cam from vrati.com that thak you for purchasing airtel digital tv and they are not picking up my and not even replying at my mail.

                AIRTEL DTH for

                * MPEG-4 DVB S2 technology for the best picture and sound
                * Free Installation
                * Free Home Delivery
                * Free Radio channels and Universal Remote
                * 12 months warranty

                Payment Link
                http://offers.connectindia.in/checkout.htm
                choose BillDesk for credit card and
                CC Avenue for Debit Card, Netbanking, Itz Card,American Express
                (citi bank secured services)

                Product ID is 8025
                after payment you will get a form reference number pls send the reference no.on the same e mail-ID for activation.

                1550/-economy pack,3 months free

                for any help feel free to call me on[protected] or mail to me at same e-mail ID.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  sahana.kumar230
                  from Coimbatore, Tamil Nadu
                  Aug 25, 2010
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                  Address: The Nilgiris, Tamil Nadu

                  My Airetel Number is [protected]. I am receiving cricket messages and sucking up money from my account. I DID NOT subscribe for it and or any. I DO NOT want to receive such messages. Please unsubscribe cricket messages and other news messages.

                  Looking forwards,
                  Senthil Kumar P
                  [protected]
                  My Airtel Number is [protected]. I am receiving cricket messages and charging rs.1/d from my account. I DID NOT subscribe for it and or any. I DO NOT want to receive such messages hereafter. Please UNSUBSCRIBE (Sports)cricket messages and other news messages. Looking forwards, Ramya S. [protected].
                  My airtel no. is [protected], I hate cricket, i never subscribed cricket message and everyday my balance is getting deducted pls. unsubscribe this cricket service, early action will be appreciated.
                  why dont you send the unsubscribe messages to the customers when you say "sms service would be renewed in 1 day you will be charged Re.1/d towards the renewal".

                  why dont you add something like this... "Please send message XXXXXXX to unsubscribe"?????

                  do you know how many people will lose their money??? millions of money from the poor people...
                  and it is not fair at all...
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                    V
                    varsha deolikar
                    from Mumbai, Maharashtra
                    Aug 25, 2010
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                    Address: Mumbai City, Maharashtra

                    unwanted subscription charged for

                    My no is airtel [protected] . from last 6 months everyday i receive one sms saying that ringtone subscription pack is renewed and Rs 1/- i.e. one rupee is charged per day . But i have never requested any such service nor i have received any ringtones from airtel company . But company charges me Rs 30/- p.m. in the bill . I tried many times to deactivate the service which i never availed , also talked many times to the customer care executives but no use . Nobody is interested to resolve the issue instead billing executives always call and ask for explanation why do i not pay the Rs 30/- in the bill . i tried almost 10 to 15 times to resolve the issue but it is not yet solved only promises i got . It is mental harassment to speak regarding the issue to the billing executive every time and ask for waiver and all and that to different executives . Also I had complained earlier on 19th Feb 2010 but still have not received any solution . Now I have not paid my bill for the current month and not going to pay till my problem is resolved and if my service is disconnected for non payment of bill amt then surely I will file the suit against the company for the mental harassment and for unfair trade practices since last 8 months.

                    Airtel — unwanted ringtones

                    what the hell is going on ..i think i should opt for some other network..why do u''ll keep me bothering..even though i dont register for the ringtones club this company charges my money every month in exchange of an absurd ringtone.I DONT WANT ANY O[censored]R RINGTONES...this is nothing but harassing the consumers and extracting money out of their pockets...SHAME ON IT
                    My no is airtel [protected] . from ;ast 4 months everyday i receive one sms saying that ringtone subscription pack is renewed and Rs 1/- i.e. one rupee is charged per day . But i have never requested any such service nor i have received any ringtones from airtel company . But company charges me Rs 30/- p.m. in the bill . I tried many times to deactivate the service which i never availed , also talked many times to the customer care executives but no use . Nobody is interested to resolve the issue instead billing executives always call and ask for explanation why do i not pay the Rs 30/- in the bill . i tried almost 10 to 15 times to resolve the issue but it is not yet solved only promises i got . It is mental harassment to speak regarding the issue to the billing executive every time and ask for waiver and all and that to different executives .
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                      S
                      shaikimamuddin
                      Aug 24, 2010
                      Resolved
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                      Address: Hyderabad, Andhra Pradesh

                      Dear Sir/Madam,
                      My self Shaik Imamuddin I am from Korutla Karimnagar District. AP. I am the old customer of Airtel since 2004 I was using the number [protected], it has the validity of life long and a balance amount of RS 65, due to some personnel issues I was not using the number for not more than one month After a month when I shifted to Airtel I was shocked to see that my Sim card is rejected and later I contacted to airtel customer care regarding this matter they said the number is issued to the other customer.

                      How can they do this to me if I have a sufficient balance and a lifelong period of validity I had not used it by some of my personal issues and i had resumed to the same Airtel. Please help me in this aspect I number back at any cost please suggest me to whom should I contact and Is there any legal procedure for this matter to have the number back. I was continuously contacting to the customer care office, also I personally visited to the airtel office located in Hyderabad but there is no response. Please I need the same number because I had submitted it in almost areas of my business.

                      Please Help Me .

                      Thanks
                      Shaik Imamuddin
                      [protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Respected Sir
                      my Airtel old number is issue to new customer without my confirmation that is my 6 year old number all my business link have this number so please provide me this number i am regular post paid customer in haryana but last month we are project in himachal i want this number My Old number in Himachal Pardesh [protected] i want this number So Please Confirm on Haryana no. [protected]

                      Warms Regard
                      sushil kumar
                      Data Base Administrator
                      In Social Economic Caste Census
                      Sonipat Haryana 131001
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                        R
                        rcsahu1969
                        from Hyderabad, Telangana
                        Aug 24, 2010
                        Resolved
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                        Address: Andhra Pradesh

                        In the name of Airtel DTH connection, vriti infocom pvt ltd collecting amount and stating that dth installed in 2 days. but they are not installing any dth connection. fraudulently they are collecting money in the name of Airtel DTH. I had received calls from the numbers[protected],[protected],[protected] for airtel dth connection. it is high level network cheeting to the public. they are changing the name of the company and exploing the name of Airtel DTH. They also changing the website in different names and collecting amount in the name of Airtel DTH connection. Hence, if the airtel company complaints about that, those fraud people will be kept behind bars.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          D
                          diwate_ajay
                          from Mumbai, Maharashtra
                          Aug 24, 2010
                          Resolved
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                          Address: Pune, Maharashtra

                          I am getting unwanted sms from Airtel live from number COSTEMER CARE. I want it to be stopped immediately. My kid is ill he can not sleep because of these sms they are sending me sms in a bunch for example 50 sms per minute for reachirging my account which i had already reacharged This is a type of harrashment for all o[censored]s. i had register two of my mobile no on which i got 800 sms within last 18 hours. I am registering this comlaint at 5 am on date 25/08/2010.so u can imagine our situation. and i am getting a lot of sms (of no relevance to me) on daily basis from airtel live. My contact no. is +91-[protected] and [protected].i have deleted 50 sms but 350 sms are on my mobile each for proof. I hope action will be taken imidiately my costemer id is [protected]

                          sincerely,
                          Ajay Diwate Pune
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            J
                            jati_hir
                            from Mumbai, Maharashtra
                            Aug 24, 2010
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Dear Sir,

                            I Jatin Gori the user of Airtel connection has faced much tough time for the service. I am facing this problem since February 2008 so please look into the matter and let me know how better you can help me out.


                            In the year January 2008, I had purchased VIP No: [protected] with a prepaid connection & this number was allotted to me by M/s Rahul Enterprises & the payment was dealt in cash for which I was assured that they would give me the receipt for the same but I haven’t received the receipt till date.

                            Then in the month Febuary 2008, the above said number was converted from Prepaid to Postpaid under the “Bonanza 199 plan” by M/s Frontline Sales Ltd & all the valid documents for the same are with me.

                            Thereafter, within 4 days without even intimating me or giving me any further prior notice the customer service department discontinue the services which was rendered to me by M/s Frontline Sales Ltd & on asking the valid reasons from the Customer service department told that this number was allotted only to Mr Mohit Gupta.

                            For this I had intimated to M/s Frontline Sales Ltd they told me if nothing is done they would allot me the other new V-VIP number with the same benefit. If this all is happening within the company how one can get the justice so I please request you to solve the matter as soon as possible.

                            My worry is that I hold all the valid legal documents which states that this number is registered under my name & they are not even bother about it. At least the customer service department should inquire that who legal owner to whom the number is allotted.

                            Last but not the least I have already complaint thrice (First on February 2008 when the connection was disconnected & secondly the recent date on[protected] & 15-7-10) but no heed or any action has taken place so I am requesting you again to take a strong action against to the complaint made by me. Please solve the matter & also take the legal action as soon as possible.



                            Thank and Regards


                            Jatin C. Gori
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir/ Madam,

                            I Jatin Gori was the user of Airtel connection No [protected], has
                            faced much tough time for the past 2 years. And I have been facing
                            this problem since February 2008 so I please request you to look in
                            the matter and also let me know how better you would help me out of
                            this problem.

                            In the year January 2008, I had purchased a prepaid card & M/s Rahul
                            Enterprises allotted a VIP No: [protected] for which this payment was
                            made in cash and was assured that they would give me the receipt but
                            sorry for this, I didn’t received any acknowledgement from this
                            company & later on knew it was a fraud company.

                            Then in the month February 2008, M/s Frontline called up to convert
                            the Prepaid Plan to Postpaid under the “Bonanza 199 plan”& for this I
                            have all the valid original documents written by them where in the Sim
                            number[protected] is also mentioned which I was holding at
                            the time of Prepaid connection. There after, not even using the plan
                            for 4 days they disconnected the number without intimating me or
                            giving me any further prior notice by the Customer Service Department
                            on asking them they told me that number was in use & the legal owner
                            is Mr Mohit Gupta so we had to discontinue the services. And the
                            immediately when I enquired from M/s Frontline Sales Ltd they told me
                            if nothing is done they would allot me the other new V-V-Imp number
                            without any transactions dealing & with the same benefit plan.

                            My worry is that, I hold all the valid legal documents which states
                            that this number is registered under my name & these Customer service
                            departments are not even bother about it as to who is the legal owner
                            to whom this number is allotted without even verifying the documents
                            of any party.

                            Last but not the least I have already complaint twice to the Airtel
                            cell but they are not responding to my mail (First on February 2008
                            when the connection was disconnected & secondly the recent date on
                            [protected]. So I am requesting you to take a strong action against to
                            the complaint made by me. And please solve the matter & also take the
                            legal action with both the companies as soon as possible.

                            Thank and Regards


                            Jatin Gori
                            M - [protected]
                            i have been chaeted twice by airtel on talk time.instaed of answering to my queries they bluffed some thing
                            hell with air tel my mobile no [protected] for rs 2000/- talk time is one rupee for limited period hell with air tel do not screw public money
                            RAVI
                            Dear Sir/Madam,

                            I Mr. Jatin gori, was holding the airtel number [protected] in year 2008, but got cheated wen i was changing the plan from prepaid to postpaid. My mistake was that i had given my simcard to Frontline people & got the plan activated on dated 12feb2008 & within 4 days the line got disconnected without giving me any prior notice. On asking i was told that this number is in use.. I have made several complaints but till now got any answer. So i request you to please look in the matter & solve it asap. Also i ready to furnish all the valid documents but i need the positive reply, dont just assure me but please help me out from this mess..

                            Thanks & Regards,

                            Jatin Gori
                            [protected]
                            [protected]
                            Dear Sir / Madam,

                            I Mr Jatin Gori, had come personally to submit the Legal Notice & RTI
                            copy at Malad branch on[protected]. I am also attaching the scanned copies
                            along with it once again as for the verification purpose.
                            On[protected] I was told that this matter would be sorted in 24 hours
                            and would either call up or mail. But till now I haven't got any such
                            response. Please I have insisted you so many times please keep me informed
                            can anyone say WHAT'S GOING AROUND in such a reputed firm. Please i
                            therefore request you to solve the matter as early as possible...

                            Thanks & Regards

                            Jatin Gori
                            [protected]
                            To
                            Bharti Airtel Ltd
                            Mumbai


                            Subject: Problems Faced by Airtel and their services


                            Dear Sir Madam

                            I Jatin Gori the user of Airtel connection has faced much tough time for the services rendered by you. I am facing this problem since February 2008 so please look into the matter and let me know how better you can help me out.

                            In the year January 2008, I had purchased VIP No: [protected] with a prepaid connection & this number was allotted to me by M/s Rahul Enterprises & the payment was dealt in cash for which I was assured that they would give me the receipt for the same but I haven’t received the receipt till date.

                            Then in the month Febuary 2008, the above said number was converted from Prepaid to Postpaid under the “Bonanza 199 plan” by M/s Frontline Sales Ltd & all the valid documents for the same are with me.

                            Thereafter, within 4 days without even intimating me or giving me any further prior notice the customer service department discontinue the services which was rendered to me by M/s Frontline Sales Ltd & on asking the valid reasons from the Customer service department told that this number was allotted only to Mr Mohit Gupta.

                            For this I had intimated to M/s Frontline Sales Ltd they told me if nothing is done they would allot me the other new V-VIP number with the same benefit. If this all is happening within the company how one can get the justice so I please request you to solve the matter as soon as possible.

                            My worry is that I hold all the valid legal documents which states that this number is registered under my name & they are not even bother about it. At least the customer service department should inquire that who legal owner to whom the number is allotted.

                            Last but not the least I have already complaint twice (First on February 2008 when the connection was disconnected & secondly the recent date on[protected] but no heed or any action has taken place so I am requesting you again to take a strong action against to the complaint made by me. Please solve the matter & also take the legal action as soon as possible.


                            Thank and Regards


                            Jatin C. Gori
                            M. [protected]
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                              A
                              axcman
                              from Mumbai, Maharashtra
                              Aug 24, 2010
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                              Address: Mumbai Suburban, Maharashtra

                              I have asked for an internet connection At versova yarry rd

                              On the 16th of Aug their sales person come home and tkases a some of 2000 Rs and promises activation on the 21st of august .

                              i was promised full activation on the 21st of August and the date as of now is the 24th of aug and none of the people are even picking my call i really am very upset and pissed with an incompetent company like airtel where i was promised very good service and everything with it.

                              How can a company promise such things when they dont have a decency of an explanation of why is the connection not done yet.


                              16-08-10 was the date of cash money exchanged
                              S.L.
                              248898

                              Employees name: Diwakar - [protected]
                              Manager : Ershad - Off :[protected]
                              mob : [protected]
                              mob :[protected]

                              Please who ever is responsible for consumer rights please take action these guys should be taught a lesson to not take people for granted

                              thank u

                              SHAWN ARRANHA
                              i agree give back the customers money
                              I have a similar experience. The Airtel ground sales team is running a fraud.
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                                H
                                hilal
                                from New Delhi, Delhi
                                Aug 24, 2010
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                                Address: Anantnag, Jammu and Kashmir

                                To,
                                Customer Care
                                Bharti Airtel,
                                Kashmir Division

                                SUB: Seeking retraction of extra dues charged against pre to postpaid conversion

                                Dear Sir/Ma’am

                                I would like to bring to your kind notice that I have been a loyal Airtel mobile telephony subscriber under the name Hilal Siddiqi and number [protected]. I have been using this allocated number for the past few years, however earlier the number was registered in the name of my company, Kanwal Spices. I was still using the number after getting it converted to prepaid with ease till the point of time directives were issued by the Centre and all prepaid numbers were to be demobilized. I had no option but to convert the number to postpaid since all my business contacts have this very number. Thereof, as you can very well understand, your mobile number is like your “second identity”. I retained as an Airtel subscriber even though I was offered various options by other mobile services providers in Kashmir and that too at cheaper rates. But I preferred to stay with Airtel. For the past few months I have noticed that my mobile monthly bills are carrying along an amount of 5000 INR in addition to the regular and applicable tariffs as per usage. I used to pay my tariff and usage amounts while as I did not pay the extra money, which by all means is superfluous. When I contacted customer care through IVR I was told that my prepaid to postpaid conversion had cost me 5000 bucks. I fail to understand why did that happen? And after all was said and done my mobile number (aforementioned) was barred.
                                Now I would like to lodge a complaint pertaining to charging of extra money, 5000 INR in this case as prepaid to postpaid conversions do not cost that much and in fact do not cost at all. I would request your kind self to revert the excess payment and resume my number in terms of service with the shortest possible time. I would like to inform you that I have been suffering business losses owing to the barring of my number which runs into lakhs of rupees.
                                I am hopeful that my case would be solved and wouldn’t have to lodge a case with the consumer court. I, as also my company has a long standing relation with Airtel and let us hope you honour that.

                                With regards
                                Hilal Siddiqui

                                Airtel Postpaid — Charging Extra money

                                Hi,

                                I am using airtel postpaid hcl cooperate sim, plan 249 (no: [protected]), me activated the caller tune but more than one month it is not there, but they are charging for it . And i am getting extra bill for value added service more than 250 rupies, monthly charges is 348 but my plan is 249 only.

                                Regards,

                                Sarath
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                                  P
                                  Punnagai
                                  from Chennai, Tamil Nadu
                                  Aug 24, 2010
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hello,

                                  I never subscribed for Airtel radio, but Rs. 30 has been deducted for the past two months before I could realize what is going on. Kindly deactivate Airtel radio and refund the amount deducted. My number is [protected].


                                  Regards,
                                  Sree
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Airtel / Mobile — Deactivation of mobile

                                  sir
                                  i had an airtel mobile pre -paid connection it has been de-activated by the company on the ground of zero usage i.e. it has not been used for once in 90 days it had a balance of more than Rs2400/= and it was last recahged with Rs2008/= echarge i.e. Rs2008 talktime and 2008days validity so the validity was also available till[protected]. along with the de-activation the amount has also been forfeited and the validity period also
                                  pls advice
                                  thanking you
                                  yours faithfuly
                                  devendra
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                                    S
                                    sunil.acharekar
                                    from Mumbai, Maharashtra
                                    Aug 24, 2010
                                    Resolved
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                                    Resolved

                                    Address: Mumbai Suburban, Maharashtra

                                    I AM USING AIRTEL SIM CARD FROM LAST 4 YEARS APPROX...MY SIM NO IS [protected],SIM IS REGISTERED ON MY NAME_SUNIL SURYAKANT ACHAREKAR,BUT ONE OF MY FRIEND RECEIVED SO MANY MISCALLS FROM SAME NUMBER WHEN SHE WAS TRAVELLING WITH ME AND MY CELL WAS IN MY HAND..WHEN SHE MAKE CALL ON MY NUMBER SOMEONE RECEIVING HER CALL AND SAYING THIS IS MY NUMBER [protected].....BUT WHEN I TRIED CALL ON THAT NUMBER REPLY IS SWITCHD OFF or busy.now i am confused if someone hacked my cell number or just a fake....please help me
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    i want to hack a number.
                                    haking of number
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                                      A
                                      A.VALLI
                                      from Chennai, Tamil Nadu
                                      Aug 24, 2010
                                      Resolved
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                                      Resolved

                                      Address: Thanjavur, Tamil Nadu

                                      Dear Sir,

                                      In the earlier two mails and fax send to your chairman, I have requested to send
                                      Rent arrear payable for sharing of tower at my premises (TNJ18),
                                      Tanjavur, Tamil Nadu Rs.52,000/- is being withheld by your employee Gopinath, Coimbatore
                                      For the past 13 months. You have also promised that the rent for sharing of tower to Idea operator
                                      Will be released in few days. Till date (21.8.2010) I have not received arrear rent.

                                      I hope you will intervene in this matter and release the arrear amount.

                                      I regret to inform you that there is no guidance to whom we have to complaint in case any grievance
                                      In the regard of tower rent.The phone numbers given in the enclose letter of monthly rent is unused
                                      Phone number. The reliability of your company has been reducing day by day.

                                      A.VALLI
                                      Tnj18
                                      10, Devi apartment,
                                      Krishnasamy Road,
                                      Coimbatore 641001.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,

                                      Airtel Tower was installed in our building 3rd floor, we have agreement with only airtel, but since 2 years and above Vodafone and since 1 year Idea and some other connections also running in the same tower - they are giving the same rent what they gave for Airtel, they adding more and more loads in our building, no errection coverage - to protect our building (from Thunder), all waste materials (including batteries) and unused antenas and cubboards are stored in our upstair, so that we are unhappy to continue Airtel Service if they do so, we dont have right person to communicate and take action againt and no more contact numbers, they are keep on changing the numbers (technical persons) - not ready to give - even their contact numbers. Please let us know what we can do in this situation.

                                      * we don't have any agreement with Indus Towers.

                                      Could you please send reply - Soon

                                      Thanks
                                      Sadik.S
                                      Arakonam
                                      I have sufficient land for your tower installation in jalandhar near railway station.i[censored] r intrested to install tower on my land please contact me on my mob.no. [protected] my email id is [protected]@gmail.com
                                      sirs, I'm Hajamaideen, premisis owner for the sites TPDI1 and TPDI7G.
                                      For d 1st site a rivision of 1000.00 pm is pending for d past 6 months.
                                      The 2nd site's rent Rs.5000.00 pm have not been paid for d past 7 months.
                                      for d 1st site yr people from covai asked me 2 send d agriment copy which was send before 5 months.
                                      for d 2nd site, yr reply is when d tower comes 2 operation the rent will be paid.The tower mounted by feb 2008, and the arrear is for 7 months.according to yr agreement yr paid advance 30k is over and i[censored] want to continue d contract pay the arrears in a fortnight, or else i[censored] wish u may dismandle it u pls do it.
                                      hoping gud response
                                      yours friendly
                                      Haja maideen
                                      [protected]@yahoo.com
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                                        U
                                        USHA_ARJUN
                                        from Gurgaon, Haryana
                                        Aug 24, 2010
                                        Resolved
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                                        Resolved

                                        Address: Kolar, Karnataka

                                        Sir
                                        My Name is Usha and i'm using Airtel GSM Network from past 5 years i'm frustrated with Airtel Network from past 5 months because Airtel has worst Network in My Area. The Airtel Base Transceiver Station is Located 2 Kms away from My Home and the congestion formed by this network is too horrible. Other GSM operators like Aircel, BSNL and TATA DOCOMO are having Excellent Network Coverage at my Home. If Airtel dosen't improves it's network, then i will switch to another GSM Network
                                        Thanking you
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Its the nice network in kolar. I think that its the best and fast network in kolar
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