Airtel Complaints & Reviews

I, Bimal Kumar Naulakha (Jain) have purchased AIRTEL DTH service 1½ to 2 months before from your Siliguri office. My customer id is [protected] as referred above. Since 17th June 2010 the service is totally off. Then and there we made a complain to your office vide complain no 3066041 & 3095369. But till now nobody has attended the complain even after our daily follow ups. Every time they are replying that ‘Service executive is out...

Bad customer service

Hello ,

My Customer ID - [protected] . I have registered my order for Reinstalltion at my new address registered with Airtel digital customer care on 16 th June 2010.
Since then again I regeistered 2 complaints for reinstalltion.

Called Customer Care 8-10 times since 16/06/10 . every time I assure to resolve the issue by EOD . ( its a Weeks time now ) .

Still...

MY MO0BILE NO. IS [protected]. IN THE MONTH OF MAY I HAVE RECEIVED MY BILL IN WHICH ABOUT RS. 995-00 SHOWN AS MMS CHARGES WHICH WAS NOT DONE BY ME. THESE MASSAGES SENDING VIDE MOBILE NO [protected] TO ME AND I TOLD SEVERAL TIMES TO CUSTMER CARE EXECUTIVES THAT THESE MASSAGES NOT SEND BY ME AND AFTER DOING SEVERAL COMPLAINTS I HAVE NOT RECEIVED ANY SATISFACTORY ANSWER FROM AIRTEL. SO NOW YOU ARE THEREFORE REQUESTED TO KINDLY LOOK INTO THE MATTER...

THERE HAS BEEN A HUGE FRAUD BY AIRTEL, I BOOKED DTH 999 PLAN AND I WAS SAID THAT MY INSTALLATION WILL BE DONE WITHIN 2 DAYS.
ITS BEEN A WEEK NOW NO ONE AS COME TO DO THE INSTALLATION.

ON CALLING CALL CENTER THEY SSAID SOMEONE WILL COME AND ISNTALL. I GOT A CALL FROM THEIR ENGINEER AND THEY ASK 500 RS FOR COMING TO HOME.

SHAME ON AIRTEL FOR DOING SUUCH A FRAUD. AIRTEL IS A BEGGARTEL.
THIS IS FOR...

Hi,
My name is Shishir Gupta and customer id is [protected]. I'm having 500 rs account balance in my Airtel digital account bt still it is showing that please reacharge ur account and error code 6 on the tv screen from 7 days.I've called custemor care a lot of time and everytime they dumbo ppl will tell the same thing that pls keep ur stb on for 45 mints and chanels will come.bt still i'm not able to view the channels.Now...

Airtel DTH Service is a SCAM

Ref: Cutomer id: [protected]

This is to pointout the Scam pratices performed by Airtel DTH and the harassment and mental torture caused by them to their consumers.

I applied for a 999 Rs. Connection via online contact form at Airtel's website. I received a call the next from the Airtel Executive and made the purchase for a 999 connection and multiple room connection...

Customer ID [protected]
problem - signal block/loss/ lock since morning.
trying customer care since morning but to response.
Complaint no 3113507

dear tell me one thing. I always recharge my account on time, i have ultra pack activated.I am paying 350+ rupees to you every month. just tell me whwt wrong i have done to face problems from you people again and again.?

kindly do something...

Copy of all the mails sent to & received from airtel customer care are reproduced below which clearly indicates my grievance

============================================================================
From: [protected]@yahoo.com
To: [protected]@airtelindia.com

Sent: 19/06/2010 20:55:29
Subject: Ref No : F[protected]

To whomsoever it may...

Dear Sir,

I am using Airtel number for last four years. I have also GPRS Connectivity. Regarding some GPRS issue i called to airtel customer care number 12118. That time their customer care representative told me to call from another number so they can check the problem. Then i tried to call from my friend number. i got a voice message that this call will be chargeable. This information is really shocking because i haven't...

MY MOBILE [protected] IS BEING CHARGED FOR SERVICES SUCH AS JOKES AIRTEL RADIO ETC WITHOUT MY CONSENT/REQUEST. I HAVE ALREADY BEEN DEDUCTED WITH ABOUT 90 Rs. TILL DATE. WILL AIRTEL DE-ACTIVATE SUCH UNWANTED SERVICES PLEASE....

I am Giridhar having Customer ID : [protected] taken a new Digital TV connection recently ( booked on 12th May 2010). While taking AIRTEL DTH service I contacted AIRTEL DTH customer care and got assurance that BHAKTI TV ( telugu religious Channel ) will be provided. Keeping trust and hope on AIRTEL DTH services I paid Rs 1791/- for 4 months of free service.

With out any notice AIRTEL DTH changed my favourite channel (channel...

Sir

I have take AIRTEL IPTV connection for residential usage in 2009 by paying the installation charges. On 28th April 2010 I applied for shifting of IPTV connection to new premises. Shifting was promised in 3 working days. Time elapsed and shifting did not happen and hence I kept on calling AIRTEL IPTV CUSTOMER CARE for 20 days but nothing happened. Whenever I called the customer care I got a reply our servers are down now....

Recently I took a Airtel prepaid mobile sim. Though I am able to call from the number but all the SMS which I am sending is getting failed. Every time it is showing Error and giving option to retry or cancel. I talked to Airtel customer care executive and she told me to check the SMS delivery settings.

As per the settings,

Validity Period - Maximum, Message Type - Text, Service Center - [protected] and Reply...

Date : 18th June 2010.

From : Mrs L Kashmiri ( 74 years old )
: Versova, Andheri (w), Mumbai 400061.

AIRTEL PREPAID CONNECTION
# : +[protected]


To

Airtel
Management
Mumbai.


Subject : Complaints…

1. Unwanted and unnecessary activation, promotional calls & and being charged….since...

my mbile no is [protected].(airtel).the company is deducting 20 paise everyday without assigning any reason. the validity of my prepaid card is till may2011. when i contacted the customer care executive through their no.121, he behaves very rudely with no intention to help.kindly help me and stop deducting 20 paise from my account balance.
thank you....

Dear sir/maim,

we had purchased fue airtel prepaid sim card . and used fifteen or sixteen days . around after 15 days both sim has blocked by airtel customer care due to not submited any required doccument .Then i have made call to customer care bcz i have submited all the required document . but they said that ," we did not get any document," then again we have submited all document which you required to Mr Anil...

Dear Sir,

I am Jitendra Pratap Singh resident of C-37 ,Krishna nagar Alambagh Lucknow submit complaint against AIRTEL mobile tower which is situated at C-39,Krishna nagar, Licknow just in front of my house.I and my whole family are too much suffered from the tower.My mother is sufferng the critical illiness of galblader cancer, there is lot of noise disturbance and the harm due to the radiation.


I have...

my consumer no - [protected].

digital tv and tripadvisor 's offer of writing review and getting cashback of rs 250 is fake. airtel digital tv is cheater. as per offer all those who write 3 hotel reviews on www.tripadvisor.in site and if those are posted on their site , all such consumers will get a cashback of rs 250 in their digital tv a/c. but once it is done, they start fooling consumers. they will say which offer?...

I had purchased Airtel prepaid sim card from JSD communication who is dealer of AIRTEL (A -27/28 New Ashok Nagar New Delhi-110096) on the date of 6-6-2010 . After one week I had got the message regarding the registration from submission. That time I told to dealer about that message but dealer told me that I had submitted your form. After two days I had got the message that your sim card is unregistered so plz contact to dealer.
I...

Sir,

This is to inform you that I am a Airtel customer. For last two months I have been receiving unnecessary messages from phone No. 5432163 with extension[protected],[protected] etc. for which I have never activitated. With this messages Rs. 30/- per month i.e. Rs. 1 per day is being deducted. It is a matter of grave concern that I am being requested to make friend and chat with the charming girls some of whose numbers...