Airtel Complaints & Reviews

Airtel / Prepaid Mobile Connection — Renewing Cricket News Subscription on its own and deducting money

I have an airtel prepaid connection [protected]. Some weeks earlier i started the WeeklyCricketPack, TestBasedService on this connection. It started at that time. After one week i got the message that "You have been renewed for (WeeklyCricketPack, TextBasedServices) subscription service on Airtel STK. You have been charged Rs 10(From Number[protected].
After that I compliained to the customer care and asked them to stop this service. They told me that a request has been made and the service will be discontinued from the next week. But again on 17th March 2009 I got the same message and the money deducted from my account. What is this ? Is this the way the company should work ?

sir i got lot of wrong calls from this airtel no [protected] could u plz mail the details of the number [name address]

I agree fully. Poor service Do not by air tel digital tv

Customer ID [protected]

Airtel prepaid mobile — deactivate the hellotune

Airtel Is Cheating custamur's Using Hellotune so Pls De Activate My Hellotune my No [protected]

Airtel - Prepaid Mobile — Do not need any value added service

I am having prepaid mobile No.[protected] of Airtel. I requested through Mobile phone to Airtel Customercare for not sending any value added service like jokes and others but I still receiving the jokes on my mobile and they are charging Rs.15/- p.m.

I do not need this service therefore reqeust to please stop sending jokes on my mobile.

Rajkumari Jain
[protected]

Sir, I want to deactivate hello tune.my mob no.. [protected].

Airtel Prepaid — caller tune deactivation

dear sir, myself Manoj sharma and My mobile number is [protected].yesterday my mobile number has allready actviated callertune without my permission. please deactivated callertune from my number with imediate effect.otherwise i will complaint other government authorities.

Airtel - Prepaid mobile — No incoming since 1.5 months

I got an AIRTEL prepaid number [protected] in first week of April 2010. I have been out of Bangalore and since day 1 I have not been able to receive calls in roaming location. Today is 15th May and it has been nearly 1.5 months and AIRTEL has been unable to fix the problem. I have mailed the nodal officer and the appelate as well. However they have still not fixed the problem.

Regards
Anuroop

aircelprepaid — callertune deactivation

i m tryin to deactivate my dialertune in the number 121 after sometime the calls gets disconnected pls give the quirys to customer about all your schemes n how to activate n deactivate

hi i have an Complaint that i just want to deactivate my hello tune iam from hyderabad circle my mobile no is [protected] and i tried many times to deactivate my hello tune but i could'nt understand how please i requst please deativate my hello tune

please look into my request and deactivate my hello tune fast

caller tune complaint
please look into my request and deactive my hello tune fast.
complaint no[protected]
my no-[protected]

Airtel - Prepaid mobile — Bloomberg Service

Dear Sir / Madam,

I have an Airtel pre-paid mobile service (no. is [protected]). Since last few weeks I'm getting sms's form Ad-54321 stating that I have subscribed / downloaded some games. The sms also informs that certain amount has been deducted from my account. Till now, Rs. 329 has been deducted from my account for this service.

I have not accessed any of their web-sites to subscribe to any games and all this has happened without my consent or knowledge.

Please ensure that this amount is credited back to my pre-paid balance and un-subscribe from this service immediately.

Thanks and regards,
Vinay Joseph

Mr Rahul,
If Mcheck charges to your credit card, then call up your credit card company and dispute the charge before the bill is due next month. Chances are that your credit card company may agree with you and refuse payment to Mcheck.

I understand your grievance in this. I got the same problem here. Unless we do something about this, the government seems to be hand in glove in this. TRAI is part of this loot remember. These are all looters and crooks. Just today[protected] I got the same problem. I got my money deducted from my account without any intimation.

I am also placing below my grievance which shows how they are treating their customers. Nobody in India will help the consumer because everybody is involved with them.

(FOR KIND ATTENTION OF PRESENT AIRTEL SUBSCRIBERS/WOULD BE AIRTEL SUBSCRIBERS)
ऐयरटेल अपने उपभोक्ताओं को तुरत-फ़ुरत सेवा देने के लिए (सुविख्यात) जाना जाता है और जब कोई उपभोक्ता ऐयरटेल से अपनी सेवाओं को वापस लेने के लिए निवेदन करता है तो इन निवेदनों को लगातार नकारने के लिए भी ऐयरटेल (कुख्यात) जाना जाता है.
मैंने जब ऐयरटेल ब्राडबैंड कनेक्शन के लिए ऐयरटेल को फ़ोन किया तो हज़ारों फ़ोन आने शुरू हो गए ऐयरटेल की ओर से, और पांच से सात घण्टों के अन्दर ही इन्होंने ऐयरटेल ब्राडबैंड कनेक्शन मुहैया करवा दिया. हम तो कायल हो गए ऐयरटेल की सर्विस के.
अब मैंने 18.04.2011 को ऐयरटेल ब्राडबैंड डिसकनेक्शन के लिए आवेदन किया. तत्काल ऐयरटेल की ओर से फ़ोन आने शुरू हो गए कि सर, क्यों आप इसे कटवाना चाहते हैं, क्या हमारी सर्विस में कोई कोताही है, क्या आप हमसे सन्तुष्ट नहीं है, वगैरह-वगैरह. एक बार फ़िर से दिल गदगद हो उठा कि ऐयरटेल वाले अपने उपभोक्ताओं का कितना ख्याल रखते हैं. खैर बडे ही बेदिली से हमने उन्हें अपनी मजबूरी बताई (जैसे कि ऐयरटॆल वाले हमारे नाते-रिशतेदार हों) और उन्हें भरे गले से विदा कहते हुए निवेदन किया कि मेहरबानी करके आप इस कनेक्शन को 1-2 दिनों में ही काट दें वरना हमें बिना इस्तेमा के ही ऐयरटेल ब्राडबैंड कनेक्शन के पैसे देने पडेंगें. ऐयरटेल वालों ने हमें आश्वस्त किया कि, सर बेफ़िक्र रहें वैसे तो कम-से-कम सात दिनों में कनेक्शन काट दिया जाता है, पर हम इसे एक दो दिनों में ही कटवा देंगें.
आज 27.04.2011 है और ग्यारह दिन बीत चुकें हैं पर ऐयरटेल ब्राडबैंड कनेक्शन ज्यों का त्यों बरकरार है और हम पर बिना इस्तेमाल के ही ऐयरटेल ब्राडबैंड कनेक्शन इस्तेमाल करने का बिल बकाया होता जा रहा है. पर ऐयरटेल वाले बिना नागा फ़ोन करते हैं और याचना करते हैं कि सर, इसे आप अपने किसी रिश्तेदार या दोस्त को ट्रांसफ़र करवा दें, हो सके तो फ़ोन कनेक्शन ही रख लें. पर हमसे अब उनका यह गैर ज़रूरी लाड-प्यार झेला नहीं जा रहा, क्योंकि हमारा तो बिल बड रहा है और ऐयरटेल वाले हमारी प्यार भरी “ना” का नाजायज़ इस्तेमाल करते हुए ढीठबने हुए हैं कि हम तो नहीं काटेंगें आप का ऐयरटेल ब्राडबैंड कनेक्शन. ऐसा भी क्या प्यार जो बिल बढा दे, दिल धडका दे. अगर इतना ही प्यार है तो मुफ़्त में ही ऐयरटेल ब्राडबैंड कनेक्शन लगा रहने दें. नहीं पर लोचा तो यहीं है. जब तक अगली बिलिंग डेट नहीं आ जाती तब तक यह लोग ऐसे ही टरकाते रहेंगें. हम तो घायल हो गए ऐयरटेल की ऐसी सर्विस से.
यह है इनके प्यार की असली वजह. ऐसा भारत जैसे महान देश में ही हो सकता है कि उपभोक्ताओं की कोई नहीं सुनता और सर्विस प्रोवाइडर्स बेधडक हो कर उपभोक्ताओं का खून चूसते हैं और ज़्यादा ज़ोर देने पर महीन (सूक्ष्म-अति-सू�...⇄ से लफ़्ज़ों मे लिखे गए “कन्डीशन एप्लाई” का वास्ता देकर चुप करवा देते है. और वह ऐसे करें भी क्यों न, आखिर इस देश के कर्ता-धर्ता भी तो “कन्डीशन एप्लाई” की तर्ज़ पर ही इस देश को हांक रहे हैं और ऐसे सर्विस प्रोवाइडर्स को इनका मूक समर्थन मिलता रहता है.
गुरूवंश सिंह, दिल्ली
[protected]

AirTel — sim not functional

I purchased the air tel sim from the airtel service provider from the agent at hisar cantt , which was working well till 22oct 10. the outgoing and incoming facilities to the sim were debarred since the date mentioned above. On contacting the service agent, he told that the services will resume after depositing the photos and identification proof. these documaents handed over to the agent on 29 sept10. Is this is my fault or the agent's . Above that inspite of reptted reminders the sim is still not functional. I believe the agent is non responsive to rectify the problem which is not in your company's interest .Such agents are spoiling the customer relations with your company. Therefore it is requested that this agent who is located in the shopping complex of hisar cantt should be blacklisted and his license be ceased with imediate effect. I would also like to inform u that he is insisting the customers to purchase sim of other cmpanieis than airtel. my sim no is [protected]. and the agent /service provider is located in Hisar cantt.



Lt col ss sambyal

[protected] this number is misscall or call to any time me please check the

[protected] this number is daily miss call me please close this numbers all servicess

My Mobile No. is [protected].On 26th of March[protected].30pm) Airtel VIDEOTALKIES_30 pack was activated on my mobile without my permission(Automatically)and Rs.30 was deducted as well & my cell is not compatible for that.On same day I called up Airtel complaint no.198, & the lady Executive Apurva took my complaint & Gave me the complaint no. : ROVAD[protected] & agreed to credit my Rs. 30 back in my account within 24 Hrs.On next day I again called up on the same no. for verification & another new guy sitting there told me that no such complaint is there for your mobile no. then once again he raised another complaint for the same reason & gave me complaint no. : CBDOV[protected], & again told me that you will get your refund within 48 Hrs.
Then on 28th March at 11.40pm in the night i tried to call on Airtel complaint no.198 but my no. was get deactivated for the same Airtel complaint no. So i called from my friends mobile no. on Airtel complaint no. & spoke with executive told him both the complaint no.'s he told that both are wrong & he will transfer my call to senior person.
While transferring the call i don't know how it gets dropped so i again called on Airtel complaint no. from my friends mobile no.& spoke with another executive told him both the complaint no.'s he told that he will transfer my call to senior person & again call get dropped after 1min & since then i didn't get any revert from them.
so today (29th March 2012) I again called on Airtel complaint no. from my friends mobile no. Asked customer care executive for refund told him all scenarios & complaint no.'s he told that he will transfer the call senior person & transfer too but the no. was continuously ringing approximately till 10 min & then call gets dropped.
Again I tried to do the same but this time the Airtel complaint no. 198 was get deactivated on my friend's mobile no. too.
It is really very horrible experience with such well named & well credited company like Airtel.I still did not receive my wrongly deducted balance.
This is a case of pure theft by Airtel.They deduct my balance without my knowledge and then they dont return it back.
I would request the authorities especially the Telecom Authority to know the various ways these so called service providers cheat people of their hard earned money.I hope Justice will be delivered ???

dear sir,

i m call many time customer care but no any not shotout my problem. my problem is
Thanks for using 1 subscription service from Airtel. You have been charged Rs. 1.
I m talk many customer care members i m sending name all customer care members.
1. Nuper
2. Sonal
3. Ashish
4. Damodhar
5. Sachin
6. Nilufar
7. Priyanka
8. Mohan Singh
9. Devendra
all mambers talk but all person send forward my problem but not shotout. i face some days this problem.
Kindly u check urgent base this problem and shotout.

Regard
Ranveer Singh Rana

Iam getting unnesccary message
unnesccary message from unknown person to my mobile number
Dear Sir/Madam

Even Iam getting unnesccary message from unknown persons

[protected]


Please track and take necessary action against the no. as the messages are really abnormal and worth complaining

Please do the efforts to support your users

Regards

hi i am the new victim. Getting miss calls and sms's from[protected].

Manoj, it would be a great help if you can do something. Is it some kind of a tool from Airtel, i donot know .

[protected]@gmail.com

i too have received sms from[protected] n the message centre no was [protected] which is a airtel centre no ..please look into this matter on urgent basis

Respected Sir/Madam,

Am getting abused msg from this [protected] no .So kindly track this number and do the necessary action.

Airtel Prepaid — Irresponsible Staff

It's bad experience with Irresponsible staff of Airtel. I had brought prepaid connection ([protected]) and in between I had lost SIM, hence I brought a duplicate SIM with the same number and the outlet lady asked me to pay Rs50 instead of Rs25 and they did not gave me invoice for the same. However even I was in emergency so even did not bothered. Now on other next day SIM card registration was failed for the same I wanted to register complaint but customer care representatives are same as there other departments so they are least bother about customers issues so they used place my call on hold and disconnect my call finally I went ahead a next step and called Nodal officer where the lady said my line is disconnected due to zero usage in last 3months but when I asked check my call details and recharge details finally she agreed there was an usage but due to insufficient access she asked me contact the Appellate authorities rather I would say this department is illogical, arrogant and rejection team. As when explained my issue to Appellate agent Mr. Sreelaxmi he said replied with the same but finally after 2 days he called up and said I can get the same number for which again I need to visit outlet and submit all my documents again but when I asked him about my previous talk time and activation of GPRS package amount he clearly said he can't refund that. Really I don't understand why can't they refund my balance for which I have paid.. Totally airtel do not care for there customers.

I would like to inform you that your concern i have been activated roaming i want to deactivate roaming and i want 1ps/sec how much i should recharge for it. Should you have any queries.Plz contact [protected], email:[protected]@gmail.com

Sir, I would like to know about the booster for airtel to airtel 10p all over india

I still am awaiting for resolution inspite of providing the requested information... This is the most pathetic level of service that I have seen till date.

Dear Sir/Madam

I stay in Bangalore and I have a grievance. I don’t know weather to address this as a grievance or abuse by the Airtel personnel. I have been using Airtel cell phone connection for past 8 years and have not faced any major problems keeping that and the reputation in mind I decided to go for Airtel broadband connection. I kept on getting calls from Airtel personnel to have the same activated. Mr. Rakshit ([protected]) came to my house checked for the feasibility and informed me that it could not be done as no ports were available. I accepted that and decided to go for Reliance, however the next day another personnel called me and informed me that it was possible and a person called Mr. Veera[protected] came to my house and checked everything once again and confirmed it was definitely possible and collected the necessary documents and on month’s advance (Rs.899) and left assuring me that within 4 working days it would be done. On the 4th day on calling Mr. Veera up he informed that the technical person would come only in the afternoon and by 6:00 Hrs the internet would be up and running. It was informed to Mr. Veera that the only convenient time for me during the day would be before 12:00 noon. Mr. Veera promised me that the next day it would be done. I waited till noon next day and then called up Mr. Veera; getting no response I got the number for Mr.Mithun ([protected]) who was supposed to be the manager. Mr. Mithun confirmed to me that he would check with Mr. Veera and get back to me by 16:00Hrs. Again that never happened. So the next day again I called up Mr. Veera who assured that it would be done in next few days since there was some problem with the line. I also called up Mr. Mithun to cross the check the same (this is where my frustration reaches the peak) and on doing so Mr. Mithun says the connection would not be possible and he had forgotten to inform me the day before and hands over the phone to Mr. Venkatesh who was apparently his manager. I have never in my life come across such an arrogant and dumb (apologies for being blunt) client service manager. Mr. Venkatesh informed the same thing and informed me the money would be refunded. After going through all this Mr. Venkatesh bluntly informed me that the money can be refunded only via Cheque and it would take a minimum of 15 working days. I informed Mr. Venkatesh that I had paid by cash and want the money in cash and I would definitely not want to wait for 15 days before I get the money. Mr. Venkatesh came out with the most interesting comment and stated and I quoted “900 bucks is not a big amount and will be paid back”. I don’t know how Airtel pays their employees but in my firm I work for every rupee and YES 900 BUCKS IS A BIG AMOUNT FOR ME.

This incident is very annoying and disturbing as a reputed firm like Airtel is cheating their customers. I work in a firm which uses Airtel support for internet and handsets. I will make sure that this incident is circulated in my firm as well as all of our allies unless my issue is sorted out at the earliest. The behavior of all above mentioned employees is unbelievable and unacceptable. I had informed them I would be escalating this matter to the highest possible authority I their company but it never mattered to them. They are a shame to Airtel. I expected them to empathize the situation I was in and refund the money that I paid. I am a true Airtel customer having their mobile connection for over 8 years now and this is the worst ever service I have had with them.

I would wait for a positive response from your end at the earliest.

Thanks & Regards

Raghu.S

[protected]

E- Mail Id – raghu.sankar03gmail.com

I am Vijay Kumar Saridena, took Airtel Hotspot Post paid advance rental connection [[protected]] and paid Rs 4, 950/-. The plan which i took was 68 GB per month, Rs 699/- per month.
But the plan which got activated on 18th September 2017 was 13 GB per month [ 4G[protected]M adv) ]. Please find the attached documents for more Information.

I had complained [on 11th October Reference no. 80200295] several times to Fathima, Imran Pasha but unfortunately right plan is not activated till now. This incident is very annoying and disturbing as a reputed firm like Airtel is cheating their customers. I am a true Airtel customer having their mobile connection since 2007 and this is the worst ever service I have had with them. I never faced such worst issue with Airtel and customer support is really bad and horrible. I had informed them I would be escalating this matter to the highest possible authority In their company but it never mattered to them.

I sincerely request your team to activate the right plan asap on high priority and I would like to know the compensation details for activating the wrong plan and continued for 3 months with 13 GB per month.

I would wait for a positive response from your end at the earliest.

Thanks & Regards
Vijay Kumar S
+91 [protected]

Airtel Internet Connection — Unsolicited Subscription and balance deduction

It is very sad to noticed that there has been subscription to some videos, music without any of my knowledge while accessing internet. The thing is i dont even access this Airtel Live product so far
As soon as i access INTERNET(1 month Rs98subscripted) even thought its not Company related site, activation of subscription messages will inbox me and then goes the normal deduction everyday from last two week and till now.

And the extreme part is all the helpline could not take me to the support executive to inform and resolve these issue although i have change my prefered language calling like 123 to English but remain same as local while calling 121,198.

I would not even mind if my internet connection is totally block but atleast please stop unsolicited subscription to me and unauthorise balance deduction.

Thank you-Shatsang([protected])

AirTel — unwanted 54321 services

my number is [protected] and i have been using airtel for the past 8 months .
and i am too facing the same problem of the 54321 service.
i have not activated any services but still i am charged
i have lost Rs. 200 with this unknown reasne on deduction.

AirTel — Unwanted subscription of service

Sir,
This is to inform you that I am a user of Airtel with phone number [protected]. Property alert service was automatically subscribed on my number without any prior information to me at the rate of Rs 30 per month. Everyday these people are deducting balance from my number without any reason.
I am fed up of airtel's pathetic consumer service.
If this service is not stopped on my number I would definitely take appropriate actions against Airtel.
Please be quick in your response.
Thank you

Airtel Prepaid — UNWANTED SERVICES/RS DEDUCTED

UNDER MY PHONE NO [protected],WHEN I CHECKED THE BALANCE,IT WAS ZERO.IT SEEMS THE SERVICE PROVIDER AIRTEL IS GOING UNDER TYPE OF DIFFICULTIES THEREFORE DEDUCTING PETTY AMOUNT FROM THEIR CUSTOMERS IS NOT UNDERSTANDABLE..
DESPITE THE FACT THAT NEITHER I RANG THEM NOR I DID ANY TYPE OF MESSAGE FOR ANY VAS. THEREFORE MY ACCOUNT SHOULD BE CREDITED TO THE RESPECTIVE AMOUNT SO DEDUCTED AT THE EARLIEST ELSE I WILL BE FORCED TO USE THE PORTABILITY METHOD TO GET FOUR(4 MOBLE NOS) OF MY AND MY FAMILY MOBILE NOS SWITCH OVER.


MANOJ VOHRA
[protected](MY OTHER NO.)

Airtel — unwanted service of 54321

My number is [protected]. For the past few days i am experiencing that i have been charged for unwanted 54321 services. I have never subscribed any of the services. Whenever i stop any service, another services automatically gets activated. I feel like cheated. Please stop all this.