Airtel Complaints & Reviews

i am user of mobile office from last 2 year i.e 2008. Those days bandwidth was 6-7 kb/sec... affordable.. I use many plan like daily Rs19, in 2008, NMO 35 for night and other, , I was satisfied...
but, last days, airtel launches plan of 98/2gb.. now actual reason is that "as plan is cheap, so more costumer subscribe it, so server get loaded, as airtel not upgrade their server according to demand"
when i talk to 12118, they tell some technical problem... but i think it is matter of shame for airtel gprs engineers, who unable to resolve this simple problem from last 3 months, , , , solution is only one and only one" upgrade ur server"...

My complaints no. are
[protected]
[protected]
[protected]
[protected]
[protected] and so many, i hv del that record, , , ,
respected, plz provide such a bandwidth that we r able to dwnlod 2gb, , , not 200-300mb maximum in month...
Now, i switched off my number, and select other telecom provider, even my subscription upto 5th july 2010, , , but ur bandwidth frustated me, , , , , ,
If still want to tell me when u resolve this problem, mail me <[protected]@gmail.com>, as i also wasted too much money to make airtel strong, , , , thnx

hi, i am sivakumar my no is [protected]. i got a call from the postal to drop my bill but i have changed my address from their so i said them to drop it in my sister address for that month only. But by mistake they had changed my address to my sister address in which i dont have any ID proof. Now they blocked my sim for not submitting address proof from my sister address. Now i gave them a new address proof for my change of address but they r not accepting it. first they want me to give a address proof for my sister address which i dont have on my name.

iam manikandan purchased dth from airtel in 2009 at present in was not working due to bad signal ienquired in thillainagar office they gave customer care no 12150 when i call to this no there is no proper response i don't know what to do with my dth weather to throw or to keep safely in my locker in our town office there is no respecting the old customer according to them if the new product is sold there work is over they don't bother about the old customer or the product they sold what ashame is it company certainly not they just selling their ptroducts like vegitables sold in market so take care readers collect the releavant information before buying the airtel products

DEAR SIR
I AM CUSTOMER OF AIRTEL DIGITAL TV FROM 2008. MY CUSTOMER ID IS [protected]. I HAVE SIFTTED MY HOME FROM NEHRU NAGAR EAST TO 57/4 A, MAITRI NAGAR RISALI BHILAI. I REQUEST TO TOLL FREE NO [protected] ON 30 JUNE 2010. HE REPLIED THAT YOUR RECONNECTION WILL DONE ON 01 JULY 2010 9 AM. I WAIT BUT NO CAME AGAIN I CALLED IN TOLLFREE HIS EXECUTIVE GIVE ME A TIME 2 JULY 12 PM AGAIN I WAIT BUT NO BODY CAME. AGAIN I ASKED TO TOLL FREE HIS EXECUTIVE GIVE ME A TIME 3 JULY 12 PM. I AM WAITING BUT SAME CONDITION. I AM NOT SATISFIED HIS SERVICE. I WANT TO GO CONSUMER FOURAM.

MUKESH SONI

Dear Sir,
I am suffering from internet speed provided by airtel in chamba district. Now a days every day I try to finish my necessary work at internet but all in vain. Airtel is cheating with customers of Bharmour by providing zero speed to them. At this time here are only two operators are working in Bharmour tehsil of which bsnl service is not permanent and therefore Airtel is a big necessity. But it is not providing satisfactory service. I can't even access 100kbs of data in 5 monuites...
Rajinder Kumar

Iam vanapalli satyanarayana working as lic agent in rajahmundry iam using the airtel no: [protected]sinces from 2004 on 2 july 2010 I got a msg to submit my proof I went to your airtel show room to sub met my proof they said that this no [protected] was not your number it was some other person number


I want to know why my number was changed to other person number I complaint to you airtel showroom about my no: [protected] I request you to change my no [protected] with my proof immediately

dear sir/madam,
m not send any sms of my number or not communicate with ur customercare no.121 or not communicate with ur complaint no.198
or not continued used ur gprs service. i'll hv already registered all of those complaint in ur complaint box.
it is requested u sir/madam plz solve both of these promblems of my phone number m very thankful to u after that
your faithfully
Anil

Dear Sir,

I purchase new connection of airtel network, mobile no. is [protected].
but after one weak discontinue my airtel service, i am call to airtel customercare but exucative tell me no this no. is airtel,
i request you please shortout my problem

thanks and regards
Kishor singh rajpoot
[protected]

I had recharged my a/c ([protected]) on dated 24.05.2010 at around 1.30 pm with a recharge of Rs. 98 for internet access. After that on date 22.06.2010, I had my DA account balance of about 1200 MB. As per rule, my a/c validity must be up tp 23.06.2010 till 1.30 PM. But from the date of 23.06.2010 my DA a/c made zero and the surfing charges deductions started from my main a/c and deducted Rs. 435 for the day.

on complaining so many times to customer care, they had not replied satisfactorily and also refusing to provide the DA a/c uses details for the entire period of 30 days.

In short, I only want to know that what MB were in balance in my DA a/c on 22.06.2010?

devesh ([protected]@yahoo.com)

AIRTEL

I HAVE LODGED THE BELOW COMPLIANT IN THE FIRST WEEK OF JUNE 2010. NO ACTION BY YOU TO RECTIFY THE PEOBLEM. LET ME KNOW YOU WILL TAKE ACTION TO RECTIFY OR I SHOULD TAKE ACTION AGAINST YOU.

POOR AIR TEL CUSTOMERS LODGED 1000 COMPLIANTS ON THIS FORUM. STILL YOU HAVE SLEEPING IF YOU ARE THAT RECKLESS PLEASE CLOSE YOUR SHOP IN INDIA.

V.P.RAO
[protected]





Airtel Complaints - Cheating with softwatre gimmics by Airtel
View all Airtel complaints
Airtel

Location: Andhra Pradesh, India

Posted:[protected] by VPRAO Send email


Cheating with softwatre gimmics by Airtel
I have taken an Airtel connection on behalf of our company vide connection No [protected]. Once the call is over, it never get disconnected. When I have contacted Airtel, after blaming my handset and my compliant in writing, they have given me new sim card. After few days the same problem is recurring and we are getting high bills as airtel manage their software to charge higheir bills to the consumers by cheating with their softwatre gimmics. I understand this problem is natural with Airtel specially with their 64K sims.

Airtel......! Please rectify and solve the problem permanantly or else face consumer case. I am giving you one week time to you.

V.P.Rao
Legal consultant

Dear Sir / Ma'am,

I had been alotted mobile number [protected] in the month of October 2005 as a Post Paid Connection. I was then residing at Ashwath Nagar in the Sanjay Nagar area of Bangalore. The SIM was provided by Airtel after completing all the formalities like providing the following.
1. One passport photograph
2. Address proof
3. ID proof
4. Payment fee towards purchase of the SIM.

Verification was carried out by a representative of Airtel, the mobile service provided. After a brief period the SIM was activated and I started using their services.

In the Month of February 2007, I decided to change my plan from Post Paid service to a PrePaid service, for which I visited the Airtel office on Sanjay Nagar Main road and informed them of my intent. They provided me with a form for a Pre Paid connection, with the same documentation requirment and to pay all outstanding dues, which I duly complied with. This I did since I wanted to retain the same number that was given to me when I first applied for a Post Paid connection. After a period of three days, my prepaid connection with the same number was activated. From then to the present I am using the Pre Paid connection, without any problem.

However from the 28th June 2010, I am receiving the following SMS from the Airtel " As per the Government Regulation, the documents pertaining to your Airtel Mobile Number are found to be incorrect. Please submit Passport size photo, address and photo ID proof with duly filled Prepaid application form at your nearest Airtel Showroom to enjoy continued service."

After 3years they now tell me that details provided by are incorrect. What has happend to all that I have submitted?
Somebody has been careless and think that by sending SMS of the one mentioned one can be brow beaten.
This I view as very serious and the who episode is rather fraudlent.

Regards
Benedict A Xavier.

My DTH connection(Airtel) disconnected on Sunday (21.06.10) without any reason. I asked the customer care Exicutive on that day itself and she says i have to recharge the same. I informed that i have purchased and activated the 1 year subscription plan on 30.08.2009, so that 2 more months balance in my validity. She says it is not possible to reactivate if not recharged. I contacted the nodal desk at Delhi and in Kerala to solve the issue. Their reply is "regretted for the inconvenience, will correct today itself". Every day their Executives promising that will clear today, but till now no technician came from Airtel DTH and solve the issue.I lost two weeks programs even I prepaid the amount for that. Also their approach towards the issue was so silly and painful to me.

Dear concern

I have taken a new post paid connection of airtel on[protected]. the executive
promised me that my number will be active within 24 hours.but till now my number is not active.when i make a call to the executive, he did not receive my call. executive name is Mr. jatin and Miss. priyanka arora and their numbers are [protected] and [protected] respectively.
Te details of consumer relationship form are as follows:
Dealer Name- Hospira
Acc. Manager or fse code- AE081
Form Number- 8309028
Mobile No.( not activated)-[protected]
Sim No.[protected]

Please do needful.

THANKS:
VAIBHAV PRATAP SINGH PARMAR
CONTACT NO.-[protected]
B-17,DURGA CHAMBERS.,D.B.GUPTA ROAD
KAROL BAGH
DELHI-110005

Hi,

My Airtel DTH is not working from past 3 days.
I gave complaint and called to customer care at least 10 times, but have no use in doing so.

Every time I call customer care, They will give fake promises stating "the issue will get resolved in next 2 hrs".

I said them clearly that I am going to log a complaint, But still they are not bothered to rectify the issue.


My Customer ID: [protected]

Regards,
Manohar Reddy

I have an Airtel prepaid SIM for my mobile. I changed my address and submitted the appropriate forms 3 weeks ago. At the time I was unable to get to an Airtel office due to illness when receiving notice to verify address in the given time to do so. Once I was out of bed, I went to the Airtle branch in McLeod Ganj to correct the situation. In the meantime a bar on all outgoing calls was put on my account.

Since my forms were submitted, 3 weeks ago, the bar has still not been removed and am unable to make calls. I have 520 rupees credit on my account which I would like.

After many emails and very little response or even help from Airtel staff, and many promises of the matter being rectified,I am still unable to make calls.

I need help to have this matter sorted, either have the bar removed or a refund be given to me. I have since changed companies and have a new SIM card.

I would greatly appreciate someone from your organisation contacting me on either my mobile [protected] or

email: [protected]@hotmail.com

As I have a corporate background in the west I find the incompetence and attitude of the Airtel very difficult to accept and does not leave a good impression of how Indian companies operate. Customer care is something that in my corporation we value greatly, as we also do efficiency and competence. My experience with this company has left me doubtful as to whether we want to engage in business with any Indian companies. If such a small matter cannot be dealt with competently, I don't hold great hope for the progress of this country.

kind regards

Georgina Czitan

sir,
i am munaf memon from nana (rajasthan). sir i consumer of airtel ([protected]) sir i used airtel before 7 years. sir last four month. airtel can not take full tolktimes offer. examphal.- 1. idea take 24 rc in 24 balance 75 rc in 75 rs talk time. but airtel company not take full talktimes scheme.
ese kaise chalega

I would like to Change full my address in Bill. The new address is given below. My mob No.[protected]

D-416, International Trade Center,
Majura Gate, Ring Road, Surat-395 002

I have been using air tel connection since 2007(mob no.[protected]).But from past 6 months I am facing a problem that while I am diverting the call on the other number it is showing activated but if somebody is calling me then it is showing this number does not exist & during the switched off period it is showing the same .


Varun
[protected]

Hi my name is Om Shiv Tripathi and my mobile number is [protected] - I had travelled new York in June from 13/06/2010 to 19/06/2010 and had made very limited calls to India but accessed all my official mails and other internet for which I have received sms when I was back in India that “your unbilled usage as on 29/06/2010 is RS .1,05,162.
I was zapped with this SMS received in India and called helped line but no clear answer and told me to wait till 6th July for the final bill. I am really surprised why airtell never stopped my mobile connection when I had crossed the limit or why sms was not sent in USA that my bill amount is crossing the limit?
This is really cheating with customer by not keeping them informed about any special situations .Need a help to sort-out my problem urgently!!

I have activated GPRS 2GB plan. For the same setting received from Airtel. Later it was found that Settings also included Airtel Live settings which i[censored]sed will be chargeable @ 30 paise for 20 KB.
I have not asked for Airtel Live and asked only for GPRS settings. Beeing non technical i was not aware which settings are being used to access internet. Actually Airtel Live was used. I have paid for GPRS plan on monthly basis. I have been told that at one time there can be single plan remain active. Now in bill they have charged on the basis of AIRTEL LIVE. Irrespective of method used, i should be charged only if my access is more than 2GB. Now helpdesk at airtel is saying that you have to pay for both. Pls advice