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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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J
junk.dunk
from Bengaluru, Karnataka
Jul 20, 2010
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Address: Bangalore, Karnataka

Its really a serious, when we can have all the channels then why can't we have Peace TV. Airtel people will have the same reply all the time "That they have forwarded our concern to the team" this is not going to help and we as a customer needs a relevant response or a valid reason.
People opt for Airtel just because of the good customer satisfaction value which it has earned over a period of time (Thanks to SBM) but in this case it seems all the customers are loosing their complete trust with Airtel. I feel our local cabalwalas are doing better in providing what we want, at least we get to watch our favorite channels even though we have to loose out on clarity and stuff but again who bothers for HD & MPEG technology when their basics requirements itself is not fulfilled.
Team its a serious concern and reply back to feedback does not matter what we are expecting as a customer that you should be transparent enough to provide us some relevant time-frame so that we can wait (if its sound feasible enough) or else we will move to Hathway or local cablewalas.
I too agree with the complaint. When i had brought the airtel dth connection i was told that it will be added and they have forward my concern to the team (but which and what i am confused) Can you give peace tv and Q tv or not is the question. (login for airtel (nadeemdth)) [protected]
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    sabihak
    from Hyderabad, Telangana
    Jul 19, 2010
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    Address: Andhra Pradesh

    Hello Sir,

    I am pathetically disturbed by unsolicited callers and SMS and cannot afford to attend them hence I opted for NDNC and Airtel Service Providers assured me the same underneath confirmation code W[protected] which assured that all promotional calls to my number would stop within 45 days which never happened.

    I have spent a lot of time to pepare a document on the SMS from commercial parties and the message center which sends them and have also provided the concerned callers number. Kindly ensure my right to be undisturbed.Jai Hind!!!

    DATE FROM ID From #1 From #2 From #3 MESSAGE CENTER TYPE COMMENTS Message Content

    [protected] BA-NCBN [protected] Personal Not personal Political

    [protected] SHIVA [protected] [protected] [protected] Personal Not personal HDFC Loans

    [protected] [protected] [protected] Personal Not personal Plz call me

    [protected] TD-YNG WOOD [protected] 66813553 [protected] Personal Not personal FURNITURE
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      A
      amitjadhavaj
      from Mumbai, Maharashtra
      Jul 19, 2010
      Resolved
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      Resolved

      Address: Satara, Maharashtra

      Hi i lost my Mobile Please block my Airtel Sim card.
      No is [protected].
      Any question please call me on [protected]/[protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel — HOLDING CUSTOMERS TO RANSOM

      I AM AN AIRTEL CUSTOMER IN DELHI AND TRAVEL FREQUENTLY.
      ITS GOOD , NO DOUBT,, BUT.. ONCE I AM OUT ON ROAMING,, PPLE CAN'T CONTACT ME..THEY SAY ITS RINGING AND I AM NT ANSWERING, THERE IS NO MISSED CALL RECD / INDICATION ON MY CELL PHONE,,(HIGH END)..THEN AFTER A WHILE I RECEIVE A MSG FROM AIRTEL THAT I HAVE MISSED CALLS DURING THE DAY AND SHOULD SUBSCRIBE TO A SEERVICE ON PAYMEN SO THAT I CAN GET TO KNOW WHICH CALLS I MISSED. NOTE THAT, I HAVE KEPT MY CELL "ON" IN FULL STRENGT SIGNAL AND TRIED ASKING FRIENDS TO CALL ..TO CHECK.. IT WAS EMBARASSING THAT A COMPANY OF SUCH REPUTATION SHOULD HAVE SUCH MODUS OPERANDI...
      I CAN UNDERSTAND THAT INCASE I AM ON FLT / SWITCHED OFF.. OR SO ON.. BUT NOT WHILE ALL IS WELL.. BASICALLY THE INFRASTRUCTURE HAS NOT KEPT PACE WITH THE SUBSCRIBER BASE / CALL TRAFFIC PATTERN LOADING..
      OUR RELATIONS GET SOURED BCOS OF SUCH MISUNDERSTANDINGS..C'MON AIRTEL - BHARTI.. WE CAN DO BETTER THAN THIS...REGARDS, PURI

      Airtel Prepaid — block sim

      Dear Sir,

      Some one cheating the people through these Airtel No. [protected], [protected] [protected].

      He is cheating the peoples through website. He is collecting the cheat money with ICICI roaming A/c. I already complaint to ICICI bank for close his all accounts with ICICI Bank.

      I also request to block these Mobile No. immediate.

      Thanks

      Vikas Verma
      Crime Reporter.
      This for u r kind information that my sim no [protected]

      is bloked by the operator, so kindly connect my number

      AirTel — block sim card

      hi, i lost my cellphone with airtel number [protected].block the same thanx

      airtel/prepaid sim card — to blok the sim card

      From,
      Sathya Narayanan,
      1087, Red Hills Road, Ikkadu,
      Tiruvellore.
      Tiruvellore-602021.

      To,
      Air tel customer support.

      respected sir/madam,

      sub:to block the Sim card of air tel since i have lost the mobile nokia 3110:-

      I request you to block the Sim card of air tel prepaid [protected].Since i lost my mobile of model nokia 3110 which was bought recently and i was using air tel prepaid card.I have insurance of my mobile .I kindly request u to acknowledge this complaint and send me the acknowledgment letter through my email id [protected]@yahoo.co.in.
      we have recharged with you but channel are blocked, please help us contact us on [protected]/[protected]/[protected]
      Sir/Madam,
      I had been customer of Idea for a long. But, due to your good popularity, services and reputation, I shifted to Airtel since about one & half a year (this you can also confirm by your system that, at present, I am having 3 connections). Now, I have been very much disappointed due to your services without any reason of rejecting & blocking one of my mob. No.[protected] (purchased from Sanyo Electronics, Dodhpur, Aligarh.
      However, this is to complaint that I purchased mob. no.[protected] on 01.02.09 which was activated on 04.02.09 and was rejected with the message (SIM Error).
      Then, I have to again purchase another SIM mob. No. [protected] on around 10.02.09 which was activated next day and working well.
      I was also having another mob.no.[protected] which my daughter broken down due to some notorious calls.
      I, therefore, would like to request you that my mob. no.[protected] be opened or issued a new one free of charge with the balance of earlier one or provided me duplicate one free of cost and be obliged. It is because there is no fault of mine in this regard.
      With thanks,
      Sincerely,
      Dr. Ghulam Mursaleen S/O Dr. Ghulam Mustafa
      Mustafa Manzil, Lal Diggi, Aligarh.
      DOB. 28.01.1955
      Contact Nos. [protected],[protected]
      toucher
      his family

      AirTel — to block sim card

      i hv taken airtel sim in march 2008 and i used it till july 2008 at kochi. i was then posted to lonavala. i stopped using airtel sim and then i lost it. i lodged fir at lonavala police station
      .this sim no is being used by someone else. i want the sim to be blocked
      sim no [protected]
      my name suman kumar mishra
      occupation indian navy
      My airtel no [protected], i shifted from postpaid to pre-paid in Apr2009.My no gets blocked the moment i step out of Chandigarh.I have requested n no of times to resolve my problem but no results.I went ur franchise at Manimajra, sec11 Panchkula 2 resolve my problem.Manimajra asked me to go out of Chandigarh and then callher.On top of that the lady asked me shell out Rs195/-for anew sim.Ridiculous reply and holding ur old customer to a ransom.Sec 11 frachise says ur complaint noted u will get areply in 10 days time.IS THIS THE WAY UR CUSTOMER CARE CARES.I AM APPALLED WITH UR SELECTION OF PEOPLE & WHO OWN IT.UR CUSTOMER CARE SAYS PAY RS50/- AND CHANGE THE SIM.KINDLY ADVISE/RESOLVE MY ISSUE OR I WILL HAVE TO SHIFT TO ANOTHER AGENCY WHO CARES.HOPE 2 GET A POSITIVE REPLY SOON.

      AirTel — blockage of airtel prepaid sim card

      my airtel prepaid no [protected],which i in my friend's name i.e. Manish Pawar is blocked.They are saying that as dis nop was not in use for more than 6 months its blocked,whereas i used this no on 23 and 24 th nov and recharged it also. it was not in use for few months as i was in MP, and was not able to recharge the same,still i was able to recieve SMS on that no.. Now the customer care is saying that there is no detail of recharge or any use of this no.This no is very precious for me and i want it to be activated again.
      Sir,

      I lost my cellphone yesterday and my cell number is[protected]. In the morning I have contacted the Airtel customer service and requested to block the SIM card. I would like to know whether they have blocked the SIM card.

      Thanks and regards,

      Noble M. J
      NETWORK PROBLEM


      Sir,

      With Due Respect I want to inform you that iam not getting your services correctly, there is no network in my own home in my cell phone and because of it i lost my 2 of 3 girlfriends so please before my all girlfriends get disappear so kindly give me relax of this problem i will be very thankfull to u my mobile no is [protected]

      Thanks & regards
      Dear Mr Puri,

      If you take my suggestion please throw this Airtel SIM into a gutter, buy some other sim and forget this chor company. They will not help you. They only want people's money. Nothing else.

      I am from Bombay and I have had enough from these . The police do not help. The courts take twenty years. The only thing that will work instantly is if you can carry five litres of petrol and burn their registered office in your own city. Then they will hear you falling at your feet. For this you will have to buy petrol, carry a lighter or match, take a day off and forget all useful work and single-mindedly attack them. Your work will be done.

      If this does not fit your choice you will have to just forget Airtel. A bloody Chor organisation that will never prosper.

      AirTel — To block sim card

      Sir,
      I am Shashank Gargav from ooty (Tamilnadu) and I have lost my airtel sim card on 14th of march 2011. I just want to block my sim as soon as possible.
      My number is [protected]. Please help me......

      Airtel — BLOCK SIMCARD

      I have lost my Black berry mobile , My mobile number is [protected].Please block my simcard.



      TS Bindra
      Advocate
      Hi,

      I have lost my black berry mobile Please block my sim card My number is [protected].


      T S Bindra

      AirTel — sim card blocked

      my sim card has been blocked the mobile no is [protected].
      please send the puk coad on my another no[protected]

      i wise u have immidately action this problam.



      thank u

      AirTel — block the sim card

      Hello, I lost my mobile yesterday. I want to block the Sim card of no [protected]. I have done last recharge of 295 rs on 1st April. 70 rs are remained up to yesterday in account. I have called to [protected] & [protected] frequently in two days. Also my 1.50 rs is deducted daily for the MSG. Please block my Sim card as soon as possible.
      TO
      SIR,
      I AM AN INSURANCE ADVISOR AND I HAVE MANY CLIENT.I HAVE USED AIRTEL SIM CARD.FROM 1 MONTH AIRTEL COMPANY HAD BLOCK MY OUTGOING AND INCOMING CALL WITHOUT ANY REASON.I AM WORKING IN MARKETING FIELD SO THAT MY CLIENT CAN'T CONTACT ME.
      SIM CARD NETWORK IS SHOWING IN MOBILE HANSET BUT I CAN'T MAKE OUT GOING & INCOMING CALL.I CALL ON 198 CUTOMER NUMBER BUT THEY CAN'T REPLAY AND HELP ME.

      KINDLY HELP ME.

      THANK YOU

      SUNIL ANAND OVHAL
      9158 436 536

      Airtel Sim Card — my sim can't receive calls in call out

      for the past two month i register my sim i was was surprise airtel told me i should go and register i can cal or receive calls pls help me release my sim no [protected] pls am waiting for your response or i will change my line
      Hi i lost my sim card so i want to block my sim card
      my number is [protected] this is my airtel number
      any question contact me on [protected], [protected]
      Hello Sir/Madam.
      I want to block my airtel number as there are many unknown numbers coming.. Just wanna get rid of this and block it permanently. My number is [protected].. Please block my airtel number.. Thank You
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        A
        ashishsrivastava68
        from Mumbai, Maharashtra
        Jul 19, 2010
        Resolved
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        Resolved

        Address: Thane, Maharashtra

        Dear sir,

        I have purchased a DTH connection of Airtel on 25th May 2010. I am facing problem since 15th July as the Set Top box is not working and there is no signal. I had registered a complain # 3307247 on 15th July but till date the problem has not been resolved. The Customercare is also very inefficient and there is no where one can go incase of some problem. the customer is left at the mercy of the dealer. This is the most inefficient company I have encountered and vouch in future not to us any Bharti Product.

        I request u to pls facilitate a refund as i would not like to continue with this company's services.

        Regards,
        Ashish
        Aug 13, 2020
        Complaint marked as Resolved 
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          nikunjshah
          from Pune, Maharashtra
          Jul 19, 2010
          Resolved
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          Resolved

          Address: Pune, Maharashtra

          Hi,

          I had visited (11th May 2010) to the Airtel Gallery, Hinjewadi Phase II, Pune on 13th May 2010 and had made request to Executive to change my billing plan, but my request was not heeded & the Customer Care Executive informed me that the bill plan cannot be changed until next billing cycle as well have to drop mail to [protected]@airtelindia.com for your plan change request.

          I had dropped the regarding mail on 14th May 10. This plan was change on 15th May and got rollback on 17th May and changed to new plan MH 249.

          I was under impression that my plan was corporate plan MH 149 and my Jun Bill (17th May 10 to 16th Jun 10) was generated on 249 with amount Rs. 1945.

          Apart from this due to some CUG plan upgradation my May bill was generated with 2 months 1. Rs. 0.00 & 2> Rs. 154. I spoke to executive he said there is corportae CUG upgradation so bill was waived and customer will get 0.00 change bill for May month.

          Coming to my ongoing issues for Jun month bill, i had raised request to customer care executive to provide me justification of the Bill and re-generate same with plan MH-149. They said we will get back to you in 2 days and what nothing....

          When i had checked my Jun month bill with details i saw Rs. 841 was charged to me as "One Time Charges", i again spoke to executive he said this is one time changes in one day, another day said you last month due amount and story continued...

          I had finally wrote mail to [protected]@airtelindia.com for resolution on my billing query... no one turn back to me since from last 14 days... finally is had gave call to 198 number, executive told me that there is no waived off approved for your request and also told me that your services was barred.

          I had been using Airtel Services since 3 years and had been paying the charges on time. Being an old customer, my request for compensation on the charges is not being granted. Inspite of calling the Customer Care Unit everyday regarding this matter, the Unit is not responding properly. Is this the kind of service Airtel gives to its Customer who has been paying bills regularly since 3 long years ?

          Finally it touch to boiling water... i decided to raise complaint in consumer court for best justice.

          I hope my request will be considered and please reply me as soon as possible. Hope that you will take right steps within a small span of time and oblige me.

          Kind Regards,
          Nikunj
          Aug 13, 2020
          Complaint marked as Resolved 

          Bharti Airtel Ltd — Wrong Bill period 17-1-2010 to 16-2-2010

          Company has wrongly charged me Usage of GPRS of 22059 amount Rs. 11029.50 when I am originaly covered under Plan o fBlackBerry Rs 899 Unlimited Usage of Internet, instant Messages etc. I lodged complaint on 17th January 25th January 2010 that Internate Sufing/Browsing is very poor and I can not make use of Internet. But instead of improving quality of Internate Browsing they changed by Plan to Rs. 499/- whic normaly not recommended to any customer. With the result the net usage has been bill for 22059 amount Rs 11029.50 When I have not used internet at all. Its Airtel has changed myh plan at own decision and they have been receiving my E-Mails.
          This matter is to be looked into. When I have choosed Plan on Rs 899 originaly which is Unlimited why I should be chaged for Usage. Please note that I have not used Internet at all.

          This matter is required to be checked. However I am sending the cheque of Rs. 3400/- Round figure for actual use of services (Rs. 3311.31) to Bharti Airtel Ltd.

          Rgds
          Shani
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            RobinGoel
            from Chandigarh, Chandigarh
            Jul 18, 2010
            Resolved
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            Resolved

            Address: Delhi

            I am unable to Lock my landline after following all the instruction, it still doesn't work. I don't know what the heck is happening with the Airtel dynamic lock. I want a customer representative to call me at [protected] or mail me @robingoel.[protected]@gmail.com ASAP.
            Aug 13, 2020
            Complaint marked as Resolved 
            hele sir my landline number is 40951209 my landline is not working properly so i request u to send u boy assoon as posible my alternate number is [protected]
            Dear Sir,

            I Receiving a call from airtel executive Mr Manoj([protected]) for a airtel broad band connection after that I applied for a new connection my was submited on 24th Nov 2010 to air tell office.
            Still I was waithing wor connection. I had followup 3-4 time with Manoj he was syaing Connection will setup by Evening in every follow up .
            Today I talked with CC no[protected] and got information that connection is not possible (Ref number is[protected] this was updated on your sytem on 26th November then why your exec is saying lie.
            They are saying some technical prob is comming this will be resolve in 1 days or 2 days.
            Today[protected] I asked to cancel the request.
            This was a 2nd time I applied for a new cannection and canceling this due to your exe saying lie 2nd time.
            last time same thing was happen on sept or oct 2010.

            Thanks
            Rakesh Acharya
            [protected]@gmail.com
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              nachiketha
              from Pune, Maharashtra
              Jul 18, 2010
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              Address: Bangalore, Karnataka

              i had few expectations of standards from airtel digital tv services.but it is hopeless!!! could have never predicted such high amounts of irresponsibilities and carelessness!!! airtel digital tv services SUCKS TO THE CORE!!! I WANTED TO CHANGE MY PLAN FROM THE EXISTING ONE TO MEGA AND RECHARGE MY ACCOUNT, MY HALF A DAY WENT IN VAIN TRYING FOR IT.. FIRST OF ALL, THE WEBSITE DOESN'T WORK THOROUGHLY, SECONDLY NONE BOTHERS TO ATTEND CALLS AT CUSTOMER CARE[protected].. IT IS NO WAY CUSTOMER FRIENDLY.. I WOULD LIKE TO DRAG THIS ISSUE TO THE MEDIA. IF THEY CANT ASSURE SERVICE TO THE CUSTOMERS, WHY THE HELL ON EARTH DO THEY ADVERTISE AND PUBLICISE SO MUCH TO BUY.. IS IT THAT THEY JUST WANT TO PPL TO PROFIT THEM BY BLINDLY BUYING IT, N LET GO TO HELL LATER????!!!! HEREAFTER I SUGGEST EVERYONE WHOM I KNOW That not to go for AIRTEL DIGITAL TV EVEN IN THEIR DREAM!!!!!!
              Aug 13, 2020
              Complaint marked as Resolved 
              cheapest services!!! airtel digital tv sucks... friends pl pl pl do not go for it.. i'm one of the victims!!!
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                shewale_akshay
                from Mumbai, Maharashtra
                Jul 18, 2010
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                Address: Aurangabad, Maharashtra

                Resp Sir,

                Since morning i am facing a network Problem. Today in news paper i read that all unauthorized mobile towers (Airtel Towers) will be sealed till evening.
                But right now I am facing the problem. I am not able to receive or make calls through my cell phone.
                I just want to register an complaint against my Mobile Service Provider(Airtel).
                If I had been informed about this I would have prepared some options for myself.
                The whole day i was not able to make any calls. As it was Sunday the customer care center here in Aurangabad was not open. As well as was not able to make call at customer care(121 and 198).
                But in the evening at around 8 o'clock i got some network on my cellphone due to which i was able to make a call at CC(121) where i spoke to Hemant. but unfortunately that person was not having any kind of information regarding the same but still he took the complaint regarding the same and gave me the Ref: F[protected] as my complaint number.
                This is how my mobile service provider is working don't have any kind o[censored]pdates!!!
                I kindly request you to look into these issue ASAP.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  phule25972
                  from Tekkali, Andhra Pradesh
                  Jul 18, 2010
                  Resolved
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                  Address: Visakhapatnam, Andhra Pradesh

                  1. Auto deduction when AIRTEL service reply informing the message, As I know there should not be any charge against the incoming message. But whereas the company is debiting for that also.
                  2. Simultaneously credit displaying is also cutting the credit balance.
                  3. It is number of time I complaint and resolve the issue I remove the SIM from the mobile ([protected]). The service of Airtel persists in another mobile([protected]) but again the same drama has been started automatically service reply cutting. I do not know how many people of India are suffering the like me and being cheated by so called AIRTEL.
                  4. Thus Airtel malpractice with the mobile service and continuing the open corruption and exploitation with the innocent citizen of India.
                  5. Sure our government will keep dump because recently TRAI has done the Crores of Rupees unlawful corruption. So still there is existing biggest loop whole to exploit the common people only. Hence, I invite to awake up the conscious and educative citizen to raise hand with me the stop it. We want the liberal justice for the illegal exploitation of AIRTEL.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    gian sagar khurana
                    from Basi, Punjab
                    Jul 18, 2010
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                    Address: Panchkula, Haryana

                    Custmer I D [protected] was recharged for Rs 1850 on 07.06.2010 and on the same date request was made to change the plan to new value annual pack when contacted customer care on 13.06.2010,it was informed that due to technical reasons we are unable to change the plan and it will be done within a day or so.On 19.06.2010 there was a message from the company that your request has been resonved. Now on 18.07.2010 services have been suspended for want of balance,whereas more than Rs 1800/- are still with company. When contacted customer care on today.they have informed that the request for change of plan made on 07.06.2010 has been completed on 14.06.2010 due to technical reasons and i have to pay for services used between 07.06.2010 to 14.07.2010 @ Rs 5/- per day.The delay in change of plan was at the part of company, i was not at fault. Even than, if the company wants that i should pay ,there was a credit balance with the company as balance as on 09.06.2010 was Rs 2035/- (1850+185 ).I am surprised that how such a big company is dealing with its customers. If my account is not updated within a day or so.then i will be left with no option but to approach Hon"ble CONSUMER COURT to get Justice.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    rtt
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                      gsuku23
                      from Pune, Maharashtra
                      Jul 18, 2010
                      Resolved
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                      Address: Chennai, Tamil Nadu

                      Hi,
                      I have choosen airtel DTH on Feb 2010 and paid rs. 3850 for 1 YEAR south mega pack. After Airtel service engineer completed their installation they provided me a customer id as [protected].
                      I could not able to get the all channels I paid for from very first day onwards. When I called to customer care, they said this customer id is not belong to me, though this customer id is displaying in my TV screen when I go to menu (Pls refer attached picture). Suddenly on 14h June 2010, I received a message that my plan period is expired and need to recharge again.

                      I have called so many times to Airtel customer care. But none of them shown interst to solve this issue.

                      My SetTop Box Id is [protected] and View card number is[protected].

                      My address is Sukumar G, 10, Thiruvalluvar Street, V.O.C. Nagar, Pammal, Chennai - 600043.

                      My mobile number is [protected].
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        razam_sp
                        from Jalakandapuram, Tamil Nadu
                        Jul 18, 2010
                        Resolved
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                        Address: Tamil Nadu

                        Hi this is Raza from Erode dt - perundurai,my no: is [protected] -what airtel did they have deducted amount of 50 -twice on a same day for the reason of Mobile tv -for which i have deactived service a week before -
                        eventhough my handset is not compatable for mobile tv airtel have sent link and detucted amount 2nd case
                        other mobile of my mom whihc on my name only - thrice i have made recharge for each 100rs but amount not credited -given complaint to customer but still even after a month no feedbak...

                        Rgds
                        RAZA
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          jitu493
                          from Colva, Goa
                          Jul 18, 2010
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                          Address: Nabarangpur, Odisha

                          Dear,
                          I am curently using the mobile no:[protected]. I have not activated the caller tune services but I have charged the Rs. 10.00 for caller Tune servilce. This is the wrong way of Selling of airtel comercial Products. I want to deactivate the caller tune service and I want my money back.And I also want to stop the unauthorised advertising calls of the service provided company. So do the needful.
                          My mobile No is [protected] i have been charged near about Rs 150 without subcribing any kind of service..They automatic activated all kind of service like hellotune, fmradio, astrology, many kind of chating subcripition etc..When i have complain to customercare they cleary denied for accepting it, , And hence they prove that Airtel is a worst and a Robber network..So i had left such mother[censored]r company
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                            ron2123
                            from Gurgaon, Haryana
                            Jul 17, 2010
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                            Address: Ernakulam, Kerala

                            Sir/madam,
                            I have given a complaint to Airtel customer care before a year ago.That a facing a problem not getting coverage in my residence .My number is [protected]. Beause of this i lost my Lot of buisness.They have given me many committed dates which never fulfilled.more over this is the only service provider Who Doesnt give the EDGE facilty.From last 2years am paying 249rs fixed Rent and 249rs Fixed Rent For GPRS PLAN Without any fail.Since I have given this number to all my customers it is very difficult to go for a new connection.
                            PH;[protected]
                            Kindly Do the needful at the earliest
                            Regards
                            Rony George
                            Panathara House
                            edayakunnam S.Chittor
                            Ph:[protected]
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                              N
                              Niladree
                              from Dhanbad, Jharkhand
                              Jul 17, 2010
                              Resolved
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                              Resolved

                              Address: Dimapur, Nagaland

                              I would like to bring it to your kind notice that from the month of June 15th, 2010; my mobile prepaid account is being deducted daily by Rs.3.00. It is not possible for me to check my prepaid account balance daily, hence I was unaware of the fact that my prepaid account was getting deducted everyday. I came to know about this problem on 13th July 2010,so I lodged a complaint regarding this matter on 13th July 2010 (Tuesday) at the relationship centre of Dimapur, Nagaland, after enquiring I came to know some service called "WORLD CUP MATCH DAY" has been subscribed in my number for which my account balance was deducted daily. Anyways then I asked the lady in the relationship centre to unsubscribe the service, which she did in front of me & a confirmation arrived that I have been unsubscribed from the service.

                              But unfortunately due to various flaws in system of AIRTEL my prepaid account balance is deducted everyday till now.

                              Over & above I would like to site few points which will show you how fraud AIRTEL has become:--

                              a) I myself didn't activate the service, it got activated automatically; even if I have done it I should have got the confirmation sms regarding the activation which I never received & moreover I never received any updates about "World Cup Matches" at all.

                              b) When I tried to call the customer care at 121, my call never got connected. It says "PLEASE HOLD ON THE LINE WHILE WE TRANFER YOUR CALL TO THE CUSTOMER CARE EXECUTIVE"; soon after that, the call gets disconnected everytime.

                              c) When I called the customer care from relationship centre, they told me that I had activated the service myself & it cannot get activated automatically. The reply from their part was unsatisfactory & perhaps rude.

                              d) When I called the NODAL OFFICER, he didn't take my call importantly; rather he started not picking up the call on Friday (July 16th, 2010). I called him atleast 10 times but he didn't respond to my call.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                khemraaz
                                from Jaipur, Rajasthan
                                Jul 17, 2010
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                Dear Sir,
                                My Mobile No. [protected] with name Vishnu Kumar S/0 Shanker Lal.
                                In a tour when phone was in roaming, about 60-70 calls droped. I can't talk with persons and bill amount added to the bill.
                                Please reduce these call charges from my bill.
                                Thanks.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Airtel Postpaid — Network / Call Drop

                                Hi

                                I have been having this complaint W.R.T to the network in our apartment for over 6 months now. I have made multiple complaints but the response from Airtel is really bad and is becoming worse.

                                Initial complaints were made in Jan 2009 and Airtel mentioned that they will resolve the issue within the said SLA of 4 days. I did not hear from them for sometime and the network issue was at its worst. I called a couple of times more in Jan only to be told that they were following up with the same with their "Technical Department". The complaint goes cold because I had to focus on work and I forgot about the complaint. After a month or so after my last call to their call center (around end of Feb), I received a call from one of their technical field executives. He comes homes checks some meter and confirms that there is a network issue. He mentions that he will follow up and escalate the same to his manager.


                                Nothing is done in March and April. And I conveniently (for Airtel) forget about the complaint and about the engineer who came home. The call drops and network issues persist. Meanwhile I go to my brother's place in C.V.Raman Nagar for a month (26th of April to 28th of May) and there is no problem there. I come back on the 29th of May to my apartment complex and we are back were we started 6 months ago. I complained on the 30th of May only to be told that it will take 8 days this time and the SLA is for 8th June.

                                Its the 8th of June today. I made mmultiple calls to Airtel call center to check the status and was told multiple times that I will get a call from some manager. Zilch!! Nothing has happened till date. I called just now and the same old story from their CSR's. Not sure why they have there in the first place. Paying such huge salaries. Might as well keep voice recorders with the same messages playing.

                                "We are sorry for the inconvenience"
                                "Our technical team is looking into the matter"
                                "We understand your problem"

                                It got so frustrating after a point of time that I used some foul language on some of the executives. And what do you know - I get a call almost immdtly from the one of the Manager concerned about the foul language!!!

                                Along with this one more great experience to note. I had not paid my landline and mobile bills due to the reason that their website will not accept payment and keeps giving me some funny message most of the time. For following up on this they are literally begging me for the change of Rs. 1300 and Rs.3000 for broad band. After this has crossed the payment due date by over 5 days, I get a couple of calls almost every day for the reminder to pay. I'd hope they do the same thing with their customer service and technical department.

                                Not sure why they have an online payment option if it doesn't work properly most of the time.

                                Inspite of all this, I'm still at square one with no action taken place. I could go on and on about the above but am sure it will make no difference to them.

                                Looking to have some response and proper closure... ;)

                                Airtel Post Paid — Call Drop

                                Sir
                                I am facing the problem regarding call drop from Airtel from past few months, whenever i make a call from my no it usually get disconnected displaying the error message as error in connection or call not allowed.
                                I even have made complain in Airtel Customer care regarding my problem many times, they took the complain and call back after 2-3 days saying that your problem is somved but nothing changes as i face the same problem again and again. As this is my business mobile no and is not possible for me to change it easily as it may affect my business as my few but important clients will not be able to contact.
                                So it is to request you to please help me and suggest me what step should i take regarding this problem. and how it could be solved.

                                Thanking You

                                Regards
                                Ravi Taparia
                                Dear,
                                I have been having this complaint W.R.T to the network in our apartment for over 6 months now. I have made multiple complaints but the response from Airtel is really bad and is becoming worse.
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                                  Sudheer D Kakade
                                  from Vijayawada, Andhra Pradesh
                                  Jul 17, 2010
                                  Resolved
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                                  Resolved

                                  Address: Dharwad, Karnataka

                                  I have purchased airtel digital tv on 2.6.2010, within one week complaints started. U2 and Astha channels disappeared with error code B001. Booked complaints, spoken to local dealer as well as customer care for 63 times. No use. Nobody cares. Since yesterday, not even a single channel is coming. Error code B001. Local dealer is not bothering to send anybody. Solve this problem otherwise i will approach consumer court. This is a very worst customer service from your company. i am repenting for purchasing your company product,
                                  -S. D. Kakade
                                  Hubli
                                  Cell [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  AirTel — about singles

                                  sir,

                                  my cell no is [protected] i am from chilkalguda, padmarao nagar secunderabad

                                  for the past a week my show very weak singals, in coming and outgoing are takeing long time to connect.

                                  we connected u r care center, they said it is tower problem.

                                  kindly look in the matter do the need

                                  from
                                  [protected]

                                  AIRTEL DIGITAL TV — unable to view tv

                                  hey we are unable to see channels due to no signal its daily problem so we are tired against ur services okk
                                  our customer id no - [protected]
                                  as soon as u can solve our problem its good otherwise take ur dish back..................
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                                    laxmanmahto
                                    from Darwha, Maharashtra
                                    Jul 16, 2010
                                    Resolved
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                                    Resolved

                                    Address: Nagpur, Maharashtra

                                    I purchased Digital TV along with LCD TV, They took more than 15 days in delivery then 1 week in installation After installation I went on summervacation and Foreign tour but I informed the local dealer that I will recharged only after return from abroad. When I recharged after returning from abroad they are telling one and other thing but my Set Top Box is not being activated by Air tel.

                                    These people giving so much add but in terms of customer service they are cheater. They will not tell you exact problem. They asked that It will take 4 - 5 days after that they ask to call Call Centre when a talk to call centre they ask to talk to local people when I took them in conference both were confused.

                                    In this era I dont think they will survive, God Bless them

                                    My Customer Id [protected]
                                    STB ID [protected] VC NO[protected]

                                    I want to give them a chance for 2 days otherwise I am already have Dish TV connection I will recharge it on Monday.

                                    My contact No [protected], mail id lakshman.mahto
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Vivek Jain
                                      from Ahmedabad, Gujarat
                                      Jul 16, 2010
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                                      Address: Pune, Maharashtra

                                      Hi purchased a new Blackberry handset from Mobile Store and got an Airtel prepaid connection with the understanding that Airtel provides Blackberry services on prepaid connections.

                                      After activating the prepaid connection, I asked the Airtel customer care (Viman Nagar, Pune) about the process to enable The Blackberry Rs. 299 plan. I got the details and sent the relevant SMSes to activate the service. The amount (Rs. 299) was deducted from my account. But till now (2 days later) the Blackberry services are not activated and no update has been provided by Airtel about the same. I have lodged multiple complaints with Airtel but it seems that their customer care representative are totally unaware of what is going on. Their customer care (121) provide another number (7070) for Blackberry related queries but strangely the 7070 number is available only to thouse customers whi have an 'activated' blackberry connection.

                                      Since my number still does not have the activated Blackberry Service, I cannot get any assistance from Airtel to solve my query.

                                      I've sent the mail to airtel ([protected]@airtelindia.com) and provided all the necessary information to solve the problem. Following are the complaint reference numbers:

                                      [protected]
                                      [protected]

                                      My mobile number is :[protected]

                                      Thanks,
                                      Vivek Jain
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                                        parul194
                                        from Allahabad, Uttar Pradesh
                                        Jul 16, 2010
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddha Nagar, Uttar Pradesh

                                        Dear Sir/maam,
                                        I Parul singh my acount no is 15111270 i would like to complain about the misbehaviour of , one of the Airtel Noida employee (Twinkle) who is SPE in the same and his mobile no is [protected] .My complain was that my remotcontrol of Airtel IP TV needs to be changed. i have registred my complain in customer care my complain no was 35139298 behalf of which spe of the company called and gave me the time to come.but he didn't come than i called and asked the reason. he rudely answered me and when i said is this the way to talk?i will complain about you. then he again very rudly said do what ever you want to do i dont care i m Spe in the compeny and my name is Twinkle do remember that ?????????????I CAN NEVER EVER IMAGEN such words.. ...from the employee of such a big company . i m really hurt and disappointed..i am sorry to say is this the way that the customer to be treated??

                                        kindly make sure next time no body face the same problam.......please do take CARE customer care.
                                        regards,
                                        LT Parulsingh
                                        Indian Army
                                        Greater Noida
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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