Airtel Complaints & Reviews

I MR AMIT NARAYANAN FROM NALLASOPARA WEST, HAD PURCHASED A PREPAID SIM OF AIRTEL ON DATED ON JUNE 28TH OF 2010 .BUT AFTER TWO WEEKS MY SIM CARD WAS NOT FUNCTIONING ,I CALLED UP FOR CUSTOMER CARE NO.BUT THE EXCUTIVE OFFICER SAID THAT THE DOUCMENTS HASN'T YET REACHED TO AIRTEL GALLERY. BUT AFTER TWO DAYS, I HAVE SUBMITED THE DOCUMENT TO THE RETAILORS, BUT STILL SERVICE WAS NOT STARTED . MY AIRTEL NO IS;[protected] SO I HOPE YOU TO DO THE NEEDFUL AS EARLY AS POSSIBLE.

This is really a very tragic situation now a days in India that almost every telecom company had an excessive billing complaint against them. But mine is a different case I have a proof as in most other cases consumers are being cheated as every thing rest with the operator they will give you details that your usage is this much and you got to believe them because you have no other source and in fact this must be a matter of debate as this things purely lies in the hands of operator and I think court will also take it as a proof. I have found and even started implementing switching to prepaid is a better option. My airtel postpaid no [protected] I have used almost for a year or so. I was billed around 2000+ every month as I was using some data application which was really costing me high. I was using 1 GB data plan MO @599 or so. Company has then launched two plans one of 2GB @99 only and one is unlimited @400+. Now my first argument is that when a consumer is using less data as in my case of 1 GB at higher price and company has introduced low rate plan which offers 2GB @ just 99 by default consumer using same service at higher price must be switched to a lower plan or You have to contact a consumer and inform them about low rate plan I don't think there is not even a fool that can't understand which is a better choice for him or her. But company did nothing in this case only sent me one message that too informing me about unlimited plan @400+ which shows how greedy attitude company management has towards consumer and I was simply asked to send a message for switching to new plan. As I was not aware that I have a low rate plan of just 99 in which I get 2GB download and which is sufficient for me I could easily opted for it as it would have saved me 400+ rupees still I though to switch to option shown to me as it is still saving my few bucks. I sent them message for activation of same. I was on roaming at that time and No telecom operator is offering local customer care service to roaming customers. When I returned to my home circle I contacted to customer care then one executive by accident gave me information on Rs.99 plan I said this would be an excellent offer for me I told him to switch my plan to this new one and also informed him that I have sent sms from roaming location for activation o[censored]nlimited plan which as per airtel policy once activated you will be charged for a complete month even if you terminate it next day I told him to confirm same and I was replied no system is not showing your unlimited plan made active in your account then I said ok you activate my Rs.99 plan when I received the bill I don't have a word to explain company has charged me 1 GB plan with extra usage and then charged my Rs.400 for new unlimited plan in same month Now in any case it will make you hyper tense when you see such an illegal thing being made legal and with authenticity I was very hyper tense I contacted nodal officer and told him over phone he was still saying that no it's company policy I said how can you charge twice for offering same services then he realized that company will be in trouble if they do so then he waved off my unlimited plan rental and I paid bill without making much a dispute. As I was feeling excessive billing problem I have decided to cancel my no and I went to airtel office at deep chamber crossing in manjalpur and said to them I want to cancel connection. They told me to wait for 4-5 days as my billing cycle was about to get there. So I liked their advice and waited for 4-5 days and went on to cancel connection on that day their system was not working all over gujarat they said you come after 1-2 days I said no my billing date is starting from today I want to close it now you take my written request they said you do one thing send e-mail on 121 your connection will be closed from same day I did that I got reply by sms that your connection is cancelled from today but Your no will remain active as rent free for 7 more days. Now I didn't want to use that no I switched off mobile when I went to their office for making a payment of my last bill which is around 750 or so I was told to make a payment of 1300+ as they said you have an unbilled usage on your phone I said what rubbish you are talking I have cancelled my no on first day of my new billing cycle how I have an outstanding unbilled usage they told me you have sent sms from your mobile. I was really engry and contacted customer care from their office no and said You have confirmed my last billed amount is 750 and now your people asking me to pay double he also replied you have some unbilled usage now that was surprising and irritating me company has openly cheated me on paper for billing me twice for one service and now they claimed that I have made usage after disconnection. I told them I am not going to pay for your illegal claim If you want me to pay last bill amount I am ready they said you have to pay total due amount in your account to terminate your connection. As I have to go out for a month to attain my duty I said If you are not willing to except my payment then it is ok when you want to collect the last bill amount collect it from my residence. After that I went on to my duty place when I returned I got one letter from airtel asking me to pay 1000+ amount which is still higher I don't want to respond to such illegal claim I didn't approach any one. Now today I got a mobile call on my other no. one lady who identified her self as Neha Malhotra was talking with me in very indisciplined manner I told her everything that I was charged for not using services She told me to pay 1000+ amount and then told me to pay you have 1600 debit in your account we are processing for a legal case and she used the word "you are making fraud" mobile no from where that call has come was [protected] I am suffering from high blood pressure I was very angry when a lady is using such indisciplined word to an officer of ONGC so I have decide to raise this issue and teach them a lesson for their illegal demands. Please show me way how I can proceed. I don't have time or don't want to waste money for this.

Respected I ama customer ( Arun Kumar Chaurasia ) of airtel I am using airtel prepaid sim whose No is [protected] on I had activated Miss Call Alert Service But it was not activated and when I try to contact to Customer care Executive then its Number seems to be doesnt exist and even I had tried to contact them through email I found No relevent mail ID on company's web page

So Please Look into the Matter I will be very thanfull to you

Regards
Arun Kumar Chaurasia

PF Issue
Dear Concern,

I am unable to get my PF amount from the (FLXIONE ,Bhartiairtel), they are delaying the PF procedure for more than 8 month...kindly help in the fetching the PF amount...

please find mail attached for your quick reference & investigation...

My Mail Id - kiran.[protected]@gmail.com

MY ORECLE ID IS 41558 & MY CONTACT NUMBER IS [protected]

Many time followp in bharti airtel... & flexi one HR EXE ,, but he was saying that PF already in process im appling for PF withdral in AUG-09 but still PF not trasffer in my A/C plz chk & cofirm

111,NewRajadhaniEnclave.
Delhi-110092
Hi Mr. Sunil,
I'd like to appraise your goodself that I am carrying your esteemed company's connection for past 7 to 8yrs.I wasvery happy with the services being rendered to me.But in vain,from the last 8mths.Ihave received the worst of services from your company's end. I have been lodging complaints since last 8mths. in regarding to replacement of my cordless phone which is not working since then. Each time I give a call for registering a complaint I am assured from the service department within the next 24hrs. the complaint would be resolved.
You would be surprised to know Mr.Sunil that without visiting my house the complaint is resolved and there is no solution to the complaint.Now I am left with no other alternate than to proceed to the consumer court with the kind of mental harrasment Iam going through. Before knocking the door of the consumer court I hope of hearing of some positive response from your end.(I NEED ONLY A CORDLESS SET NOT A LANDLINE SET)
Thanking you,
Yours Truly,
Rahul Mehta
[protected]@yahoo.co.in
ref.ph.no.42440441
date-21/7/2010

My Mobile No. is [protected].On 6th of July 2010 Airtel Comedy Pack was activated on my mobile without my permission and Rs.30 was deducted as well.Next day early morning I went to the Race Course branch of Airtel and I called the customer care from their phone.The guy sitting on the phone agreed to credit my Rs. 30 back in my account.After 2 days of not receiving I went again and another caller took the phone sayin ur complaint was not registered so I am registering now and you will get.After another 4 days when I did not receive and I call a girl named Sudha(customer care) took my information and told me that within 4 hours I would receive my balance.Its more than one week now and I still did not receive.This is a case of pure theft by Airtel.They deduct my balance without my knowledge and then they dont return it back.

I would request the authorities especially the Telecom Authority to know the various ways these so called service providers cheat people of their hard earned money.I hope Justice will be delivered

they keep cutting money from my prepaid account for a particular service even after telling them to disconnect that particular service.

unnesccary message from unknown person to my mobile number
Dear Sir/Madam

Iam getting unnesccary message from unknown persons

[protected]
[protected]

Please track and let me know whose number is this

Please do the needfull

Regards

Krishna
[protected]@gmail.com

Dear Sir/Mam

I am working with a reputed bank as manager and using Airtel since long but now as my bank has tie up with Vodafone so i had to change my number and i requested Airtel to convert my postpaid connection to Prepaid.

I want to put into your knowledge that i had to visit the Airtel outlet (Rohini-Sec 7) 5 time for the same but still not done because of system failure and irresponsible behaviour of the staff. There was no chair to sit and no staff to listen you. At last i decided to quit my Airtel number.

I also want to highlight that one of their staff named Kisore was very irresponsible - he moved out from the outlet when i enterd. i also dropped a written complaint against him in the complaint box.

Prier to this episode there was a good image of Airtel and its network and services in my mind but now i will never ever use Airtel and not will advise anyone to go for Airtel. They are not able to manage their customers now as they also started to charge 50 paise on every 3rd minute when we call to customer care which we are bound to pay.

Please take some strick action to correct all these so that other customer does not face the same problem.

Regards
Parul Jain
[protected]

I opted for a roaming booster pack and paid Rs.42/- for the roaming booster. I also have a regular booster face value Rs74/- by which my calls to Airtel mobiles should be charged Rs.0.20 and other moile and land line at Rs.0.50. But when ever I call any number Paise 55 is being debited to my account. I want to know why.
My mobile no. [protected]. My mail id is <[protected]@gmail.com>
V.Shunmugasundaram.

Hi,

I was approached by an Airtel representative (Rohan) to check if I was interested to get myself an Airtel Broadband connection. I asked him to come down to my residence to discuss further. He promptly cam down & briefed me about the various broadband packages that Airtel provides & I zeroed down on a package as per my needs. He then filled in the registration form on my behalf & I signed the same. He handed me the customer copy & also collected some id proofs as part of the documentation process. I was then asked to pay Rs.2000/- (Thousand rupees as the initial rental & activation charges and another thousand as a one time modem procurement fee) which I paid in cash. I was told that the technician would visit my place in two days to install the modem and activate my broadband connection. However, I waited for about 15 days but didn't hear from anybody. I then called Airtel Customer Support and was told that they have logged a complaint and provided me a ticket number (Compliant No[protected]. I was asked to scan the customer copy that I had and email the same to the representative's id (siddarameshwar.[protected]@airtel.in) which I did. I was told that the refund department would get back to me within two days. Again, I received no call. Then after frequent follow-ups I was finally told that they had no sales representative by name Rohan & that the registration book that he was carrying could have been stolen & that I will not receive any refund for the money that I paid. I never expected Airtel to behave in such a manner. When I have submitted all the proofs related to the payment that I made, I expected them to empathize the situation I was in and refund the money that I paid. I am a true Airtel customer having their mobile connection for over 7 years now and this is the worst ever service I have had with them.

I need help in getting my refund and charges for all the trauma that I have undergone with their behavior.

Thanks & Regards,
Sudhir R
(Mobile - +91 [protected])

I have been receiving unwanted services like football updates, astrology, friendschat etc from 54321 which deducts Rs. 10 everytime from my prepaid balance. I have never registered to these services. After I request for deactivation , it again subscribes to these services after few days and deducts Rs. 10 from my balance. I request you to please urgently look into this issue.

Name: Pramod Kanojia
Cell no: [protected]
email: [protected]@gmail.com

sir/ma'm,
i'm an airtel customer for post paid for the past three years, i've paid my bills in time, until recently when i've shifted my home to jubilee hills, i'm unable to find a proper place to pay my bills, i've asked several collection executives to collect the money, they do so for one month and the next they move to other companies and again i've to call the customer centre to send me another executive. this takes a min. of two onths and again it goes into record that i'm defaulting. everytime some call centre people call me when i'm extremely busy and they keep wasting our time, asking for the confirmation of our billing address and so on all non-sense stuff...
so i made a request to the customer care to arrange for the collection executive, instead they've disconeected my connection and now they warn and the customer executive whom i spoke threatens that i better pay the amount or the connection be removed.

i'm shocked the way the airtel is working, besides i tried to browse the airtel's website and had tried to get in access with the centres nearby to my place, the website is not working properly( select your region in Reach airtel of Post paid)...

i only hope that they may rectify this problem and not pose me hurdles in my busy life.

Hi,



This is Shine from Trivandrum -The Customer of Airtel ( [protected]). I Facing a Complaint Regarding my Offer TT ( 10rs - Triple Talktime ) is Not Credited 16 July

Onwadrs. Many times i call to customer care regarding the same issue. I Got the Offer Message on 14th , 15th , 16th , 17th July From AL-Airtel .After that i Confirmed from Customer care Regading this One. They are informed that the Offer is Now Available pls do the recharge and you will get the talktime within 48hrs ( Inform from Yasir - Team Leader & 1 CCE ). After that I done the recharge on 16th 6pm .( Tran. ID :[protected] ) and got the TT of Rs.6/- But I didnt Got the TT yet now...Today (21st Juy ) I call to customer care and Mr. Niju ( Team leader ) Inform that the Offer is not available for your Number ... Are You Cheating to the Customer Or Not ......... .



Offer Msg Details . NOW GET TRIPLE TALKTIME ! Rs.30 Talktime on RC10! Get Rs.6/- talktime on recharge and Extra Talktime of Rs.24/- credited within 24hrs. 1 time offer before 22 Mar 2010. dial 141....



Pls Take the action against Mr. Yasir & Niju ( Team leaders ) and following Executives.......





So Pls Kindly Give me the Revert through Call or Mail....................



Yours Respectevely

Shine.P

[protected].

Greetings,

Kindly go through the below mails

Hello,

Ref: AIRTEL DIGITAL TV - Ref No: 2511468 (form reference number)

I have ordered and paid via billdesk.com using credit card for AIRTEL dish tv via online and didn't not yet receive any further information/calls after that.

Please find the below emails communications used for your reference. Expecting a reply as none of the phone numbers are answered by the vriti-interactive call center people or no reply for emails.

Please check into this and do the needful asap!

Thanks a lot in advance.

Best Regards,
Manian
[protected]

Payment Confirmation:

from [protected]@onlinedeals.in
to email.[protected]@gmail.com (Yes, this is you.) Learn more
date Mon, Jul 19, 2010 at 3:23 PM
subject Payment Confirmation
signed-by offers.indiatodaybookclub.com


Name: Manian Gandhi C

E.mail :email.[protected]@gmail.com


Dear Manian Gandhi C


Thank you for shopping with us, the product Silver Pack
Total amount is Rs. 1650.0
Your order would be processed once we receive the payment confirmation at our end.

Thanking you and with best wishes,

Yours truly,
Vriti Infocomm
Note: This is a computer-generated letter, and no signature is needed.
[protected][protected][protected][protected]
[protected] Forwarded message[protected]
From: Manian Gandhi <email.[protected]@googlemail.com>
Date: Tue, Jul 20, 2010 at 3:42 PM
Subject: Re: AIRTEL DIGITAL TV - Ref No: 2511468
To: Ranjeet Singh <ranjeet.[protected]@vriti-interactive.com>


This is the same number you gave me yesterday stating its your mobile number!!

Could you please send my customer id with Airtel so that I can do the necessary myself.

Thanks for your reply and time.

Best Regards,
Manian
[protected] Forwarded message[protected]
From: Manian Gandhi <email.[protected]@googlemail.com>
Date: Tue, Jul 20, 2010 at 4:15 PM
Subject: Fwd: AIRTEL DIGITAL TV - Ref No: 2511468
To: Ranjeet Singh <ranjeet.[protected]@vriti-interactive.com>
- Hide quoted text -
Cc: airtel.[protected]@vriti.com, [protected]@airtel.in


No one is answering the mobile number you provided.

Please some one help me.

Thanks,
Manian
[protected]


On Tue, Jul 20, 2010 at 3:31 PM, Ranjeet Singh <ranjeet.[protected]@vriti-interactive.com> wrote:

Dear sir

Sorry for delay in installation,I had forward your detail to tech-team

Toufik Khan-[protected]


On Tue, Jul 20, 2010 at 3:11 PM, Manian Gandhi <email.[protected]@googlemail.com> wrote:

Hi Ranjeet,

Ref No: 2511468

Could you please check the status of my new connection with Airtel Digital TV. Since you told me I will be getting the connection today, but no one has called me up yet regarding installation.

Could you please share the contact numbers to whom I can speak regarding the same.

Thank you,

Best Reagrds,
Manian
[protected]

On Mon, Jul 19, 2010 at 3:16 PM, Ranjeet Singh <ranjeet.[protected]@vriti-interactive.com> wrote:

Dear customer,
Thanks for showing interest in Airtel Digital Tv. It gives us great pleasure to welcome you on Airtel DTH network..


AIRTEL DTH for:

* MPEG-4 DVB S2 technology for the best picture and sound
* No installation charges
* pick extra channels from Top-ups option
* Free radio channels
* Get installation by your local Airtel DTH dealer through free home visit

You can make the payment on below mentioned link for the
online payment of Airtel Digital Tv.

http://offers.connectindia.in/checkout.htm

*choose BillDesk for credit card and
CC Avenue for Debit Card, Netbanking, Itz Card,American Express


Product ID is 8025 for all plans
After payment you will get a form reference number pls send the ref.no.on the same e mail-ID for activation






Thanks & Regards
Ranjeet SIngh



Online sales Adviser
Vriti Infocom pvt ltd
Ph: +[protected], EXTN NO_7616

E-mail:ranjeet.[protected]@vriti-interactive.com

Following is the test of my complaint sent to AIRTEL people.

Dear Sir / Madam

I have booked a digital TV connection using your IVR service on 13.07.2010 at around 11.00 AM and have made a payment of Rs 1590/- by IVR using my credit card at that time itself.
Booking was done by one Mr Chris, in sales section who gave me transaction ID 9772226 and promised that within 72 hrs connection will be provided. Toady is the seventh day and there is no communication from your side.

Unfortunately your 24 x 7 toll free lines or customer care is very ill equipped to help me out. I have made numerous calls to customer care and it seems they are all parroting only one thing " we have forwarded your request to installation department and some one will call you in next 15 minutes or half an hr" but no response till now from your side even at this time when I am writing this complain.
If you are intersee to know name of some of those Call center executives, Shabanam, Nilesh, etc.

This is highly unprofessional attitude of AIRTEL, which is giving false claim of providing a connection and not making available any information to though you have my telephone number with you.

Kindly ensure that this connection is provided in next 24 hrs or make arrangement to refund my money immediately.

My details

S K Srivastava
Phone number - [protected] (As mentioned to you)
Amount paid - Rs 1590/- using Crdit card
Transction ID - 9772226
My pin code number given to is - 603127





In case if your system does not recognises this pin code please use 603102 as new pin code

Your nearest dealer to my place is " Ganesh .... " Chengalpattu, Kanchipuram , TN.


If you require any further information, please call me at above mentioned number

My alternate number is[protected].


Regards

S K Srivastava

Hi, My number is [protected]. I have been charged Rs.30/- for the last two months for this Airtel Friendz Chat service on my prepaid airtel number. I have never subscribed for this service. I want my Rs.60/- back in my prepaid account and want Airtel to stop playing these cheap tricks with customers.

Thanking you in anticipation
Gaurav

I have Airtel DTH connection. It's showing NO SINGNAL since 18 July 2010. I was able to lodge complaint after 1 Hr continuously calling on CC no . Atlast at 14:05 I have got complaint No:3332789 and representative promised me it will be attended before 18:00 O'clock same day. But it was not attended, on next day when I have called to local Lucknow Service centre with reference to complaint number they have denied and told me They havn't received this complaint alloted. Local Lucknow centre has also given me Complaint No. B4 for the same but even after 10 number of reminder calls its not been attended.

I am not able to understand How they are managing the services.

My wife, Dhanya Shyam took an Airtel Broadband connection last year in Bangalore. Phone Number[protected], AC no[protected]. We got a first month bill of close to 30,000 and realized that though we had asked for an unlimited connection, we had been registered for a connection with a 4GB limit. When we looked through the overall bill we also realized that the charges were exorbitant and called the centre and told them so. We had been billed for lots o[censored]sage during times when werent even present at home. We duly raised this with Airtel and we had multiple back and forth again and again regarding the same.

I personally spoke to a few people from the call centre and after much talking they came back and told us that we had to pay around 3000 for the bill and settle it once and for all. I said ok for the same and they promised to send me a revised bill, nothing came to us. We got a notice from Airtel telling us that they will institute proceeding against us to recover the money. I again called up and told them of the conversation and they again promised to come back with the revised amount.

We didnt hear from them after that till date, I got a call today supposedly from Delhi High court and seems that legal proceedings have been started. I am not sure how Airtel can do something like this to paying customers. We have Airtel Digital TV and a few connections in Chennai, I have an airtel cell and a DTH connection in Hyd, I had Broadband too, before i moved to a place where there is no airtel BB coverage. My wife has an Airtel phone and had this BB connection. We are long time users of airtel and its sad that you guys are resorting to arm twisting even after we agreed to pay the revised amount.

Can you please take swift action to prevent a fallout against this. The lawyer we were supposed to contact isnt helpful and keeps hanging up on me, the Case number is apparently 3033 and was filed by Sadhana Kaushik who is Airtel's legal counsel. I would expect a speedy response and resolution from Airtel. If my wife is harassed further, I will fight this tooth and nail and though u might seem to win this case, u will lose a very loyal customer and lakhs of rupees in future business.

Honorable Sir(s)/Madam(s),

I would like to file a major complaint against Bharti Airtel Limited for Extortion calls, Harassment, Mental Trauma and Breech of Privacy.

My Name - Hirdesh Mordani
My Airtel Number (N/A anymore) - [protected]

I have been a committed and devoted customer of Airtel Mobile & Broadband Services for the last 5-6 years until this year a couple of months ago.

In January 2010, I switched my mobile phone from a Nokia to a BlackBerry and opted for the Rs.1099 BlackBerry Plan with Airtel. I used it for almost a month to only realize I never actually used the Internet browsing and was only using the BlackBerry Messenger and Email (Which came also in a Rs.299 Plan).

However, by the end of the month I called Airtel Postpaid Customer Support and asked the staff who I was speaking to about what other BlackBerry plans they had. Firstly, I think it is very disappointing that Airtel places their fresher trainees in the Postpaid department who hardly understand any English nor can they communicate and solve any issues regarding their services.

Anyway, I still decided to co-operate with the trainee. Although I was aware of the regular plans that Airtel had for BlackBerry, i.e:- Rs.1099 (Full Browsing, Emails, Chats, Etc) and Rs.299 (Only Chats and Emails, No Browsing), I still wanted to verify this incase there were any new offers, etc. The staff also mentioned about only these 2 plans to me and nothing else.

I chose the Rs.299 plan and confirmed that with the staff more than once, after which he said, No problem sir, your plan will be activated within 4 hours or less. My plan indeed did get activated right after I received a text message from Airtel saying BlackBerry Prosumer Plan activated or something else, I really wish I remembered, Although I'm definitely sure it didn't include what plan it was, whether Rs.299 or what.

Anyhow, I seemed to be enjoying my new BlackBerry plan and it's email solutions until 10 days later, I mistakenly clicked on a Facebook link on my email. Surprisingly, Facebook opened in the internet browser of the BlackBerry and I was shocked.

I called Airtel Customer Support to clarify why was I able to access Internet Browsing on my Rs.299 BlackBerry plan, to which they told me I was on a Rs. 243 BlackBerry Plan where everything I do, Internet Browsing, Email, Chats, BlackBerry Messenger, is all chargeable by the KiloByte. I was astounded. I immediately checked my outstanding balance only to find out that in those 10 days, I had an outstanding bill of Rs. 4817.

After which, my life has become living hell due to Bharti Airtel Limited. I have had hundreds of calls from them asking for the payment. I co-operated with each and every call of theirs, because it's not something I'm trying to run away from. It's a mistake caused by a foolish Airtel employee. I have explained by case from scratch to a different Airtel staff whenever they called atleast 15-20 times after which I gave up and refused to repeat my case.

Although I never stopped answering their calls. Each and everytime someone would hear my case out, they'd say "Sir, kuch settlement kar lete hai" which I found very unethical of such a huge organisation such as Airtel. Everytime they'd say, "Okay sir, If we waiver your BlackBerry charges, can you at least pay your outstanding for Phone Calls and Text Messages ?" to which I have always agreed and asked them where would they like me to pay the bill (Which they told me themselves was of Rs.625 without BlackBerry Charges). They would always say they'd get back to me on that and then after a few days someone else would call and the case would go back to square 1 where I'd still have to pay Rs.4817.

After a couple of weeks, Airtel did the most cheap, unethical, unprofessional, childish thing anyone could ever do. They started calling my family members, my relatives, my friends, my juniors, my seniors, anyone's number they could possibly get from my personal calls made from my airtel number and started calling them and harassing them and talking to them rudely and asking them to tell Hirdesh (me) to pay his bills.

There was then this one day, I got yet another call from an Airtel staff. My god, I was baffled at the way she spoke to me.

Me: "Hello ?!"
Airtel Staff: "Good Evening, Main Airtel Se Baat Kar Rahi Hoon."
Me: "Yes ?"
Airtel Staff: "Sir, Aapka Rs.4817 ka Bill pending hai, kabhi bhar rahe ho ?"
Me: "Kabhi Nahi." (Ofcourse after all that I've been through with Airtel, I'm not going to repeat my case yet again)
Airtel Staff: "Kya Kabhi Nahi, Sab Photkat (Free) Mein Chahiye Kya ?"
Airtel Staff: "Aukad Nahi Hai Kya ? Chup Chaap Apna Bill Bhar Do."
Me: "What do you mean ? Is this the way to speak to a customer ?"
Airtel Staff: "Bhenchod Teri Maa Kaa, Maderchod.........................." And 'SHE' hung up

Wow. After this, I will go to jail if I have to, but over my dead body am I going to pay this very Airtel Bill. Infact I should be compensated for such rowdy behavior. Bharti Airtel, one of the biggest leading mobile services, behaves this way. All I required was some sort of proof that I had indeed consumed that Rs.4817 and I would have paid it. I'm not running away from my bills. I just don't want to pay for something that I haven't used.

I have also received a letter saying I have to be present at some "Lok Nyayalaya" Court on the 24th of July, 11:00 AM for not paying my bill of Rs.4817.

We the public must be really stupid to tolerate such behavior. It has to stop.

Your Honor, I sincerely hope I get justice in this case.

Thanks & Regards,

Hirdesh Mordani
[protected]@gmail.com