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M
mravichandran82
from Bengaluru, Karnataka
Jul 26, 2010
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Address: Tamil Nadu

Hi,

I got a new Airtel postpaid mobile numbers from Airtel dealer Greentel of Tirupur. They have collected my address proof and also Rs.645 for activation charge and also for Golden number.

I am not at all started using this number and simply they send a SMS that the number is barred like that.

I got shocked and it seems that they cheated me and now I am here to complaint about them.

If consumercomplaints.in executive needs any further details please let me know I will provide.

They called me and told that they need another Rs.500 then they will activate the number again like that.

Its really BAD that AIRTEL and their showroom is cheated me and also another one who already filed a case here.

www.consumercomplaints.in/complaints/airtel-c71574.html#comment also the same issue with them.

So AIRTEL is started cheating the customer and earn more on this way I think so. Please be careful before go with a Connection with the Airtel or from GreenTel. Don't pay anything in advance they will surely cheat.

GREENTEL is a cheater AIRTEL Showroom.

I am asking them to refund the Amount I have paid till date and also request them to submit all the documents which I have submitted to them.

Regards,
Ravichandran Muthuvel
Aug 13, 2020
Complaint marked as Resolved 
Ravichandren muthuvel { [protected] }, pls communicate, he is dissatisfied about this post because he is truly satisfied with gree tel service.
Feel Free any queries & dissatification in service with green tel . Pls call [protected].
KAJA MOHIDEEN IS A WORSE CHEATER AND NEVER GO TO GREEN TEL ...THEY HAVE CHEATED ME.
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    Sluggy
    from Mumbai, Maharashtra
    Jul 26, 2010
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    i got a missed call at 9am today, so i called back and was told I was the lucky winner of 25lacs. the number was [protected], the person I sopke with seemed to be trained in talking like an Indian person and asked me to without any delay call another number [protected]. When I called there I was asked to provide my address and bank a/c number, so I said I was at work and would call them back.

    I immediately called Airtel customer service who said they are aware of this fraud. when I asked what action they were taking or what higher complaint number I could call on to register my complaint, he apologised and said there was no complaint number and that I should simply ignore such calls.

    I told him that didnt make sense as many airtel customer may fall for the scam and end up losing money, but it appears that airtel is not doing anything to stop this apart from just putting a disclaimer or warning in sites where people are complaining or telling callers like me to "ignore the call".

    This could well be a security issue in the national level, unless I am letting my mind go wild. But if these calls are coming from pakistan and dubai, you never know if they are simply small time frauds or if they are in nexus with some bug leagues like militants. I dont care if my mind is going wild with crazy connections, but I thought I might just type my thoughts anyway.


    the authorities please wake up and do something. You cant really know for sure who these people are connected with. so many numbers have been provided on this forum, I am sure the authorities could try and trace atleast the service providers who keeps giving these frauds numbers to call from/use.
    I got same call and they gave me no. [protected](akash verma)
    I & my family got the same call from Akash verma.I must thank you to the gentleman who posted the note..Airtel sucks..I called Airtel & got the same message that there is no complaint & i must ignore this number.

    This is not acceptable behavior from Airtel.We ended up spending 2000 Rs in calling from different number to ensure validity in this call.
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      pkvinay
      from Noida, Uttar Pradesh
      Jul 25, 2010
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      Address: Ghaziabad, Uttar Pradesh

      Ref Airtel Landline No.[protected]

      This is Vinay Khulbe, resident of Indirapuram, Ghaziabad.

      At my previous house I had an Airtel broadband connection which I used
      till Nov 09 and then I shifted to a new house.

      I have been requesting disconnection of that Airtel broadband
      connection since Nov 09 but its sad to say that it hasn't been done
      yet.
      And I am still getting bills with charges being applied.

      I have requested for disconnection n number of times. every time the
      call center agents assure me that it would be done and then nothing
      happens.

      Infact in april10 I was told that if I make a last payment of Rs 250 ,
      then everything would be sorted out. I paid that amount and had even
      submitted a written application for disconnection.

      Please look into the matter. I have been facing a lot of harassment and
      am really upset with Airtel.
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi Airtel,

      Per your reply above and also per the phone call I got from Airtel, the number[protected] has been disconnected and all the pending charges were waived off.

      However I am still getting calls from Airtel call-centre and they are asking me to make payments,
      When I told them that the number has been disconnected and everything is closed, they told me to show an NOC.

      Please look into this. I would appreciate your prompt assistance.

      Regards,
      vinay.
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        R
        RAVI JAIN, Gwalior
        from Jammu, Jammu and Kashmir
        Jul 25, 2010
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        Address: Gwalior, Madhya Pradesh

        Dated: July 25th, 2010

        To,
        The Chairman,
        Bharti AirTel Ltd.

        SUBJECT: Inter-change my ID documents from another person by your company.

        Dear Sir/Madam,
        As per cited subject, I am using prepaid mobile service of Airtel since 07 – 10 – 2008 of your company. 15 days back, I had lost my mobile with sim (Mobile no. [protected]) than I blocked. During this process your executives confirm my ID and said this no. is not match with your ID. I went to your local office and checked it is true and also checked at retailer end. He has also sent right document to your office. I have confirmed with my sources this no. [protected] issued to Mr. Prabhat Soni, Address: Darpan Colony, Gwalior. No. of times I have visit your prepaid office and your main office at city centre, Gwalior, nobody taking no interest regarding this issue and taking casually. Your senior officer and your executives are not giving any time and not interested to make any meeting with me. They are saying through guards, company has no. of legal cases, if this case will add there is no effect to the company. This is irresponsible statement. At this stage, I am helpless.
        I am sure my ID documents is using another person with another mobile no. this is big mistake of your senior officers, executives and your company.
        If my ID documents used for any illegal work, I am not responsible for the same.
        Kindly check this mistake seriously and take necessary action immediately.
        Thanking you,
        Yours sincerely,

        Ravi Jain
        A – 86, Govind Puri,
        Gwalior
        Mobile: [protected], [protected]
        Dated: July 25th, 2010

        To,
        The Chairman,
        Bharti AirTel Ltd.

        SUBJECT: Inter-change my ID documents from another person by your company.

        Dear Sir/Madam,
        As per cited subject, I am using prepaid mobile service of Airtel since 07 – 10 – 2008 of your company. 15 days back, I had lost my mobile with sim (Mobile no. [protected]) than I blocked. During this process your executives confirm my ID and said this no. is not match with your ID. I went to your local office and checked it is true and also checked at retailer end. He has also sent right document to your office. I have confirmed with my sources this no. [protected] issued to Mr. Prabhat Soni, Address: Darpan Colony, Gwalior. No. of times I have visit your prepaid office and your main office at city centre, Gwalior, nobody taking no interest regarding this issue and taking casually. Your senior officer and your executives are not giving any time and not interested to make any meeting with me. They are saying through guards, company has no. of legal cases, if this case will add there is no effect to the company. This is irresponsible statement. At this stage, I am helpless.
        I am sure my ID documents is using another person with another mobile no. this is big mistake of your senior officers, executives and your company.
        If my ID documents used for any illegal work, I am not responsible for the same.
        Kindly check this mistake seriously and take necessary action immediately.
        Thanking you,
        Yours sincerely,

        Ravi Jain
        A – 86, Govind Puri,
        Gwalior
        Mobile: [protected], [protected]
        To,
        The Chairman,
        Bharti AirTel Ltd.

        SUBJECT: ( [protected] ) Number Issue 2 times

        Dear, since 2006 I have used airtel # [protected]. Pesently I am using same number in saudi arabia. But when my family dailed number at the time same number received by someone who is staying in India.

        Please let me know how come Airtel issue one number 2 times ? Kindly let the concerned section to ivestigate the matter as soon as possible.

        Hoping for your action

        Asif Chogale
        To,
        The Chairman,
        Bharti AirTel Ltd.

        Sub : -Call reference no - to place the wireless router at CMD's home

        F Y I and action, see the attached e-mail
        ++++++++++++++++++++++++++++++++++++++++++++++++++++++++
        Hi Ashima (ashima.[protected]@airtel.in)!!!

        Just to inform you that today morning i called to your customer care dept to remind the request and call reference no is[protected] and again they committed me that this call will be closed before 11:30 am today.


        See how many calls i logged in your CC dept and see the AIRTEL response while this is the Corporate connection.

        [protected] - Committed that this call will be attend ASAP and closed by same day.
        [protected]) - Again i called to these guy's and they given me wrong commitment
        [protected]) - Again i called to these guy's and they given me wrong commitment
        [protected]) - Again i called to these guy's and they told me that this call will be closed ASAP
        [protected]) - Again i called to these guy's and they told me that this call will be closed before 05:00 PM and they will inform me.
        [protected]) - Again i called to these guy's and they told me that this call will be closed before Monday and they will inform me.
        [protected]) - Again i called to these guy's to remind their commitment and they told me that this call will be closed before 11:30 am today.

        Being a good organization see the falls commitment from your stupid C.C person while they aware that this the corporate connection,
        +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

        Regards
        Himanshu Joshi
        TL-IT Infrastructure and Operation
        Eli Lilly and Company (India) Pvt. Ltd.
        Plot No. 92, Sector – 32
        Gurgaon – 122 001
        Haryana – (INDIA)
        Tel: +[protected] Fax: +[protected] Mob. +91-[protected]
        www.lillyindia.co.in
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          Saral Budhiraja
          from Gurgaon, Haryana
          Jul 25, 2010
          Resolved
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          Address: Delhi

          Respected Sir/Mam,
          This is to inform you that Airtel is running a fake promotion vis mass messaging option in which they specify to offer a digital dish and a dvd player to the people who have received the message. I got a message too. The website mentioned in the message to be logged on to claim the winning prize is exactly the same as that of airtel hd digital dish (i.e http://airtel.in/HD/digitaltvhd/index.html) but the things that are hidden are © Bharti Airtel 2010 | Contact Us | Privacy Policy | Terms & Conditions. Moreover there is no link to plans and offers menu and the last date for applying to the offer mentioned is 26th july. I called upon airtel customer care to ask about the same and they first of all said that i must have got the message by mistake( nothing was made clear); then i had to hold the line for about 10 min then the call was transferred to the supervisor and then again a long halt of nearly 10 min and then the supervisor told me that they have no clue of the promotion as they haven't received any information yet on the same. Then at last a new justification was ready that they don't know anything about the same.
          Now my take on the Whole thing was that Airtel or any other dubious firm is trying to gather data of HNI clients and for further malicious use or pitch the aitel deal the customers afterwards.
          Please do the needful asap....
          Thanking you
          Saral Budhiraja
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          i got the same sms from airtel digital dish.i filled the form and now i am worried about my information.the site has airtel logo and the brand ambassadors photos even they have moving banner of different channels.if it is valid offer then reply me otherwise take proper action to stop such ridiculous sites.
          Hello Rakesh

          I have faced the similar issue.. Today, i recieved two or three messages from them where in they confirmed the delilvery on 29th July 2010 however now they are now asking to pay the Rs 440 as a Consumer Service Tax. I don'g know how true it is but they are using Airtel logo, Airtel campaign pictures etc. Please help us as they have taken our details which we have filled up considering Airtel dish tv scheme. Kindly take legal actions against them.

          Dear Customer,

          During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “Airtel Digital TV (DTH) Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 29/07/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs. 2399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest Punjab National Bank Branch to Deposit The Amount Details Are Mentioned Below.

          Name: Mr. Swapan Das

          A/CNumber: [protected]


          The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last time is at 03:30 PM and date on 27/07/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.

          Thank You For Choosing Airtel DTH.


          Regards,

          Airteldigitaldish.com
          Hi,

          I've also received similar SMS. I've deposited the money, I'm not sure, what is going to happen.

          Regards,
          Atul
          Dear Sir,
          I also got the same sms. They asked me to deposit the money. What to do ?
          Please look into the matter. following is the domain information of ("www.airteldigitaldish.com")

          Domain Name: AIRTELDIGITALDISH.COM

          Registrant:
          Airteldigitaldish
          Dipak Sharma ([protected]@infoindiatransport.com)
          sector-5
          Saltlake city
          Kolkata
          West Bengal, 700091
          IN
          Tel. +91.[protected]

          Creation Date: 24-Jul-2010
          Expiration Date: 24-Jul-2011

          Domain servers in listed order:
          ns2.yesdaddy.in
          ns1.yesdaddy.in


          Administrative Contact:
          Airteldigitaldish
          Dipak Sharma ([protected]@infoindiatransport.com)
          sector-5
          Saltlake city
          Kolkata
          West Bengal, 700091
          IN
          Tel. +91.[protected]

          Technical Contact:
          Airteldigitaldish
          Dipak Sharma ([protected]@infoindiatransport.com)
          sector-5
          Saltlake city
          Kolkata
          West Bengal, 700091
          IN
          Tel. +91.[protected]

          Billing Contact:
          Airteldigitaldish
          Dipak Sharma ([protected]@infoindiatransport.com)
          sector-5
          Saltlake city
          Kolkata
          West Bengal, 700091
          IN
          Tel. +91.[protected]


          Please Take Some Action against them.

          Thanks.
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            B
            biraja.biswal
            from Mangalore, Karnataka
            Jul 25, 2010
            Resolved
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            Address: Bangalore, Karnataka

            Hi,

            Kind Attn: AIRTEL DTH Complaints are not being attended, customers are being neglected,
            Want the refund of money and compensation for making lose my peace of mind.


            I am an existing customer , " Customer ID : [protected]" , am very sorry to say that I have done a big mistake by choosing AIRTEL DTH.

            I recharged my A/C on 14/07/2010 to upgrade my existing DTH connection to HD. As on date 25/07/2010 the HD set-top box has not been installed.

            I have called minimum 50 times to C.Care executives[protected]. Service is horrible. Very pathetic service.

            Complaint number is 3374887, i have repeatedly called to c.care on dated[protected],[protected],[protected],[protected],[protected],[protected] .

            They say ur problem would be resolved today, tomorrow, within 24hrs etc. It’s been six days there is no response from technical persons and there is no action taken from airtel till date.

            I am frustrated on Airtel DTH services and their irresponsibility and considering customers granted.

            I want the refund my money in my A/C (Rs 2300/ )and remaining four months yearly subscription amount.

            NOTE: I have already ordered Tata sky DTH. They have already installed the set-top box has been installed just within four hours.

            Thus I have decided to lodge a consumer complaint against Airtel DTH service for making me lose my peace of mind. I want compensation for that.

            I will surely post this on internet Facebook, DTH buying forums...f

            Thanks for continuing horrible customer care service.

            Biraj Biswal
            " Customer ID : [protected]"
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              V
              VipinN
              from New Delhi, Delhi
              Jul 24, 2010
              Resolved
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              Address: North Delhi, Delhi

              I have an Airtel Broadband connection[protected]. I opted an unlimited usage plan 1099. I was paying all my bills before due date. Normally I never check my bills and take them to be all right as I thought that Airtel is a reputed company and never do anything wrong. I am the single user with my Laptop for this DSL connection.
              Since I have migrated from Australia, I gave a call to Customer Care that my Australian E.mails (Out Look) are not woking here in India, the lady at the other end told me that you need to register for E.mail Relay service and for each E.mail account you will be charged Rs.49/= per month. I told her that I do not need this service as I have various e.mail accounts in my Australian Company and it would be very expensive for me to pay Rs.49/= per month per e.mail account.

              Out of curosity I checked my next bill and I found that Airtel has been charging me Rs.85/= per month for PC secure antivirus software from the starting of this service, and 3 E.mail relay accounts. I called the customer care, and told them that I have never requested or downloaded any antivirus software. They insisted that it has been activated from my end. I told them that I have never heard of this software before in my life and I have not activated this PC secure.

              I called the customer care various times to tell that I have never activated any software from my end. As a matter of justice my money should be returned back. They told me that they have stopped these services, but I insisted to return my previous money back. By this time I start realizing that Airtel is a cheat company and might be possible that the person came to install the connection on my premises has done some thing due to some commissions involved.

              Anyhow after many e.mails and calls to customer care they gave me a discount in my bill. But I had decided to disconnect the DSL with a cheater company as I had no assurance that something like this would never happen again.
              Now the real irony was waiting for me. I put a request for disconnection on 09.July.2010 (Request No.[protected] I waited for another 5 days no body came or called me for disconnection. I started calling customer care every day to know the status but they were ready to give me a new complaint number evey day. I wrote e.mails to customer care and 121 that I need disconnection of this number immediately. Finally I received a call on 20.July.2010 to persue me to keep the connection,I told them clearly that I do not need this connection. I received an email stating that the number will be disconnected on 21.July.2010
              No body came to my residential premises norI received any call from them. I again called the customer care and lodged my protest for delay in disconnection. Finally I received a call from Mr. Amit (no.[protected] that they have sent a person to my premises for disconnection and I told that person that I require reconnection of this number. I was shocked to hear the way these cheater manupulate and update wrong information in their systems. As on 24th July 2010 I am still waiting for someone from Airtel to disconnect the service. I am astonished to hear the lies they can tell on your face.
              Friends I can tell you with experience that Keep away from Airtel. It is indeed A CHEAT COMPANY and their employees are trained to cheat people.
              Aug 13, 2020
              Complaint marked as Resolved 

              dsl broadband — disconnection of services

              pl refer to my complain no 22922532 today from my phone no [protected]. hence i request yourgoodselves to disconnect the dsl broadbend services immidiately. please send me the confiramation of the same aong with the usage bill amount till today onmy email and on my mobile no [protected] at your earliest .
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                sridish
                from Palghat, Kerala
                Jul 24, 2010
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                Address: Chennai, Tamil Nadu

                I completely agree. I lost 200Rs today(july 24 2010) because of friends chat. I called to 198 complaint number but they tried to avoid my complaint saying that they would forward this complaint to some higher authority. I wanted refund for this cheating. All those fake sms told me call to some number with girl's name. None of them were real. My number [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  NEERAJKMR
                  from Bengaluru, Karnataka
                  Jul 24, 2010
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                  Address: Saharanpur, Uttar Pradesh

                  SIR I USING AIRTEL SIM BUT FEW DAYS A MISS CALL COME FROM PAKISTAN+92,+965 CODE AND CALL COME FROM +590 CODE. A MISS CALL COME IN MY PHONE FROM +92 NUMBER BUT I NOT CALL BACK BUT IN NIGHT TIME MISS CALL FROM +965 CODE I CALL ON THIS NUMBER BUT HE SAYS I NOT GIVE ANY MISS CALL TO YOU AND NEXT DAY CALL COME FROM +590 CODE I PICK UP THE PHONE AND HE SAID ASUA LE KUM KUN BOL RHA HAI ISAID MY NAME HE SAY SRY WRONG NO.I VERY SHOCKED I CUT THIS PHONE.AFTER ALL THIS I SWITCH HER PHONE . SIR PLS DO SOMETHING ALL THIS CALLS MY NOBODY RELETION FAMILY PERSENT OUTSIDE INDIA SO WHY CALL COME FROM ON THOSE COUNTRY.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    G Mani
                    from Bengaluru, Karnataka
                    Jul 24, 2010
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                    Address: Karnataka

                    I am an Airtel Prepaid customer.
                    I have been automatically subscribed to Airtel DailyMIX.
                    I have been keep receiving messages such as one below which is very irritating and sexual in nature

                    "Lovely Girls in the Rain. Make the Weekend Khatta Meeta. Click."

                    When looked for information it shows below link

                    http://202.87.41.147/hungamawap/airtel/77858/index.php3

                    Please help how to unsubsribe from this.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      sbsingh
                      from New Delhi, Delhi
                      Jul 24, 2010
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                      Address: Udhampur, Jammu and Kashmir

                      Taken airtel prepaid connection(mob no.- [protected]/sim no[protected]) in May last by giving all relevant documents. After five days outgoing stopped. I complained to customer care , the request reference no. was [protected]. After seven days the mobile showing invaklid sim. Then I emailed to airtel complaint cell. Mr. Manoj from Calcutta contacted me on my alternate no. [protected] and told submit the documents again otherwise you will loose your number permanently and your no. will come in the market and will be given to anyone. Because I am a defence personnel , for the same reason we are not reissued the service certificate. So I am unable to submit the documents again. So you tell me if your company personnels are showing so casual attitude and not taking care for the customers documents ; Why I should be harrased. Please take care for this and take necessary avction.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel / Prepaid Mobile Connection — Renewing Cricket News Subscription on its own and deducting money

                      I have an airtel prepaid connection [protected]. Some weeks earlier i started the WeeklyCricketPack, TestBasedService on this connection. It started at that time. After one week i got the message that "You have been renewed for (WeeklyCricketPack, TextBasedServices) subscription service on Airtel STK. You have been charged Rs 10(From Number[protected].
                      After that I compliained to the customer care and asked them to stop this service. They told me that a request has been made and the service will be discontinued from the next week. But again on 17th March 2009 I got the same message and the money deducted from my account. What is this ? Is this the way the company should work ?
                      sir i got lot of wrong calls from this airtel no [protected] could u plz mail the details of the number [name address]
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                        Levip
                        from Delhi, Delhi
                        Jul 24, 2010
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                        Address: Maharashtra

                        My mobile No. is [protected]. I received a unsolicited/unexpected call from [protected] while I was riding my bike and did not attend and apparently it was a miscall, The above miscall no.,which I now understand, is the number of Airtel Promotions. Not knowing that it was from airtel, I dialled it back to the same number when I disconnected it failing to get a response, I got three sms from airtel saying that they have deducted around Rs.25/- for hello tunes, which I have not subscribed for. More pathetically and very crafty on their part it is not possible to speak to a customer service through phone. In some cases you would be charged for calling the customer service. I am surprised by the silence of the law of our land in this regard. Are there legal thugs out there?
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          Airtelpranit
                          from Gurgaon, Haryana
                          Jul 23, 2010
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                          Address: Pune, Maharashtra

                          In June first week Airtel digital TV had launched offer that if we upgrade our package to higher package we will get a cashback of Rs.30. So,accordingly I upgraded to the pack of cost Rs.160 on 12th June,then I contacted customer care ..they told that the amount will be added to the account by 28th day of the month. So I waited till the end of month but no money was added.I contacted customer care on 12 July,they told to lodge a complaint & that the money will be added by 16th of july..So again I waited till 16th but still no transaction had been done..On 16th when I contacted customer care they told that the Resolving date of my complaint is 22nd July ...So I waited till 22nd but again no money was added. I contacted today on 24th they are telling that I had upgraded on 14th of June & downgraded on 12th of July so it was not applicable in reality I had upgraded on 12th june & after consulting customer care only i had downgraded on 14th July....


                          What to do????????????
                          I agree fully. Poor service Do not by air tel digital tv

                          Customer ID [protected]
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                            anupammandal
                            Jul 23, 2010
                            Resolved
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                            Resolved

                            Address: West Bengal

                            Hi,

                            I would like to inform you that, I am having one number ([protected]) which is under Kolkata circle.

                            Suddenly I have found that caller tune is activated with this number which is never requested by us and I have contacted with customer care and informed by them that INR 60/- has been deducted for this services.

                            As well as another one service is activated which is never requested and I don’t want to continue.

                            Also I want to say that I am not interested for this caller tune service and already requested to customer care for deactivation.

                            Now issue is that, customer care people informed me that, debited amount would not be credit to my account.

                            But my question is there, why I should not get the amount, when I am not taking this service.

                            Please refer the below mention complain number which I got from Customer care.

                            Complain Number: - [protected].
                            Mobile Number: - [protected]


                            So I am requesting you please look into this issue.

                            Waiting for your reply.



                            Thanks,

                            Anupam Mandal.

                            +91-[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel prepaid mobile — deactivate the hellotune

                            Airtel Is Cheating custamur's Using Hellotune so Pls De Activate My Hellotune my No [protected]

                            Airtel - Prepaid Mobile — Do not need any value added service

                            I am having prepaid mobile No.[protected] of Airtel. I requested through Mobile phone to Airtel Customercare for not sending any value added service like jokes and others but I still receiving the jokes on my mobile and they are charging Rs.15/- p.m.

                            I do not need this service therefore reqeust to please stop sending jokes on my mobile.

                            Rajkumari Jain
                            [protected]
                            Sir, I want to deactivate hello tune.my mob no.. [protected].

                            Airtel Prepaid — caller tune deactivation

                            dear sir, myself Manoj sharma and My mobile number is [protected].yesterday my mobile number has allready actviated callertune without my permission. please deactivated callertune from my number with imediate effect.otherwise i will complaint other government authorities.

                            Airtel - Prepaid mobile — No incoming since 1.5 months

                            I got an AIRTEL prepaid number [protected] in first week of April 2010. I have been out of Bangalore and since day 1 I have not been able to receive calls in roaming location. Today is 15th May and it has been nearly 1.5 months and AIRTEL has been unable to fix the problem. I have mailed the nodal officer and the appelate as well. However they have still not fixed the problem.

                            Regards
                            Anuroop

                            aircelprepaid — callertune deactivation

                            i m tryin to deactivate my dialertune in the number 121 after sometime the calls gets disconnected pls give the quirys to customer about all your schemes n how to activate n deactivate
                            hi i have an Complaint that i just want to deactivate my hello tune iam from hyderabad circle my mobile no is [protected] and i tried many times to deactivate my hello tune but i could'nt understand how please i requst please deativate my hello tune
                            please look into my request and deactivate my hello tune fast
                            caller tune complaint
                            please look into my request and deactive my hello tune fast.
                            complaint no[protected]
                            my no-[protected]

                            Airtel - Prepaid mobile — Bloomberg Service

                            Dear Sir / Madam,

                            I have an Airtel pre-paid mobile service (no. is [protected]). Since last few weeks I'm getting sms's form Ad-54321 stating that I have subscribed / downloaded some games. The sms also informs that certain amount has been deducted from my account. Till now, Rs. 329 has been deducted from my account for this service.

                            I have not accessed any of their web-sites to subscribe to any games and all this has happened without my consent or knowledge.

                            Please ensure that this amount is credited back to my pre-paid balance and un-subscribe from this service immediately.

                            Thanks and regards,
                            Vinay Joseph
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                              C
                              child_03
                              from Bengaluru, Karnataka
                              Jul 23, 2010
                              Resolved
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                              Resolved

                              On 8th of July 2010 I had recharged mobile number [protected] by mcheck service of Bharti Airtel by Rupees 333/- but the number typed by me was wrong i.e. [protected]. It was a small typing error. I had word with Customer care of Bharti and registered complain for the same and complained number was[protected] still date no update provided by Bharti Airtel. I had multiple calls on Airtel customer care (Delhi as well as Gujarat helpline) which is also paid service and an Airtel customer care executive disconnected call multiple times.

                              The payment made by Mcheck service activated on Mobile number[protected].

                              Please do the needful ASAP…

                              Thanks,
                              Rahul
                              Mobile:[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Mr Rahul,
                              If Mcheck charges to your credit card, then call up your credit card company and dispute the charge before the bill is due next month. Chances are that your credit card company may agree with you and refuse payment to Mcheck.
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                                tmkcmkkl
                                from Delhi, Delhi
                                Jul 23, 2010
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                AIRTEL is applying all tactics of stealing the money from my pre-paid credit and troubling me with obscene messages. List given below:

                                1. They automatically deduct pre-paid credit without any intimation.

                                2. They send obscene service messages. Frequency - atleast 20 messages in 1 day.

                                3. They sometimes charge more than the call rate given in the plan.

                                4. Their billing is inaccurate, since they bill for 2 seconds more than airtime call duartion.

                                AIRTEL once used to be the BEST servcie provider.

                                But now I think that due to increasing competition, it has succumbed to these illegal ways to CHEAT its customers and duping MILLIONS of its customer to the tune of BILLIONS of RUPEES.

                                Its high time that TRAI takes soem action against this FORGERY and FRAUD, and fien AIRTEL atleast 5 - 10 BILLION RUPEES it STEALS from its innocent customers every year.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I understand your grievance in this. I got the same problem here. Unless we do something about this, the government seems to be hand in glove in this. TRAI is part of this loot remember. These are all looters and crooks. Just today[protected] I got the same problem. I got my money deducted from my account without any intimation.
                                I am also placing below my grievance which shows how they are treating their customers. Nobody in India will help the consumer because everybody is involved with them.

                                (FOR KIND ATTENTION OF PRESENT AIRTEL SUBSCRIBERS/WOULD BE AIRTEL SUBSCRIBERS)
                                ऐयरटेल अपने उपभोक्ताओं को तुरत-फ़ुरत सेवा देने के लिए (सुविख्यात) जाना जाता है और जब कोई उपभोक्ता ऐयरटेल से अपनी सेवाओं को वापस लेने के लिए निवेदन करता है तो इन निवेदनों को लगातार नकारने के लिए भी ऐयरटेल (कुख्यात) जाना जाता है.
                                मैंने जब ऐयरटेल ब्राडबैंड कनेक्शन के लिए ऐयरटेल को फ़ोन किया तो हज़ारों फ़ोन आने शुरू हो गए ऐयरटेल की ओर से, और पांच से सात घण्टों के अन्दर ही इन्होंने ऐयरटेल ब्राडबैंड कनेक्शन मुहैया करवा दिया. हम तो कायल हो गए ऐयरटेल की सर्विस के.
                                अब मैंने 18.04.2011 को ऐयरटेल ब्राडबैंड डिसकनेक्शन के लिए आवेदन किया. तत्काल ऐयरटेल की ओर से फ़ोन आने शुरू हो गए कि सर, क्यों आप इसे कटवाना चाहते हैं, क्या हमारी सर्विस में कोई कोताही है, क्या आप हमसे सन्तुष्ट नहीं है, वगैरह-वगैरह. एक बार फ़िर से दिल गदगद हो उठा कि ऐयरटेल वाले अपने उपभोक्ताओं का कितना ख्याल रखते हैं. खैर बडे ही बेदिली से हमने उन्हें अपनी मजबूरी बताई (जैसे कि ऐयरटॆल वाले हमारे नाते-रिशतेदार हों) और उन्हें भरे गले से विदा कहते हुए निवेदन किया कि मेहरबानी करके आप इस कनेक्शन को 1-2 दिनों में ही काट दें वरना हमें बिना इस्तेमा के ही ऐयरटेल ब्राडबैंड कनेक्शन के पैसे देने पडेंगें. ऐयरटेल वालों ने हमें आश्वस्त किया कि, सर बेफ़िक्र रहें वैसे तो कम-से-कम सात दिनों में कनेक्शन काट दिया जाता है, पर हम इसे एक दो दिनों में ही कटवा देंगें.
                                आज 27.04.2011 है और ग्यारह दिन बीत चुकें हैं पर ऐयरटेल ब्राडबैंड कनेक्शन ज्यों का त्यों बरकरार है और हम पर बिना इस्तेमाल के ही ऐयरटेल ब्राडबैंड कनेक्शन इस्तेमाल करने का बिल बकाया होता जा रहा है. पर ऐयरटेल वाले बिना नागा फ़ोन करते हैं और याचना करते हैं कि सर, इसे आप अपने किसी रिश्तेदार या दोस्त को ट्रांसफ़र करवा दें, हो सके तो फ़ोन कनेक्शन ही रख लें. पर हमसे अब उनका यह गैर ज़रूरी लाड-प्यार झेला नहीं जा रहा, क्योंकि हमारा तो बिल बड रहा है और ऐयरटेल वाले हमारी प्यार भरी “ना” का नाजायज़ इस्तेमाल करते हुए ढीठबने हुए हैं कि हम तो नहीं काटेंगें आप का ऐयरटेल ब्राडबैंड कनेक्शन. ऐसा भी क्या प्यार जो बिल बढा दे, दिल धडका दे. अगर इतना ही प्यार है तो मुफ़्त में ही ऐयरटेल ब्राडबैंड कनेक्शन लगा रहने दें. नहीं पर लोचा तो यहीं है. जब तक अगली बिलिंग डेट नहीं आ जाती तब तक यह लोग ऐसे ही टरकाते रहेंगें. हम तो घायल हो गए ऐयरटेल की ऐसी सर्विस से.
                                यह है इनके प्यार की असली वजह. ऐसा भारत जैसे महान देश में ही हो सकता है कि उपभोक्ताओं की कोई नहीं सुनता और सर्विस प्रोवाइडर्स बेधडक हो कर उपभोक्ताओं का खून चूसते हैं और ज़्यादा ज़ोर देने पर महीन (सूक्ष्म-अति-सू�...⇄ से लफ़्ज़ों मे लिखे गए “कन्डीशन एप्लाई” का वास्ता देकर चुप करवा देते है. और वह ऐसे करें भी क्यों न, आखिर इस देश के कर्ता-धर्ता भी तो “कन्डीशन एप्लाई” की तर्ज़ पर ही इस देश को हांक रहे हैं और ऐसे सर्विस प्रोवाइडर्स को इनका मूक समर्थन मिलता रहता है.
                                गुरूवंश सिंह, दिल्ली
                                [protected]
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                                  Amit Narayanan
                                  from Noida, Uttar Pradesh
                                  Jul 23, 2010
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  I MR AMIT NARAYANAN FROM NALLASOPARA WEST, HAD PURCHASED A PREPAID SIM OF AIRTEL ON DATED ON JUNE 28TH OF 2010 .BUT AFTER TWO WEEKS MY SIM CARD WAS NOT FUNCTIONING ,I CALLED UP FOR CUSTOMER CARE NO.BUT THE EXCUTIVE OFFICER SAID THAT THE DOUCMENTS HASN'T YET REACHED TO AIRTEL GALLERY. BUT AFTER TWO DAYS, I HAVE SUBMITED THE DOCUMENT TO THE RETAILORS, BUT STILL SERVICE WAS NOT STARTED . MY AIRTEL NO IS;[protected] SO I HOPE YOU TO DO THE NEEDFUL AS EARLY AS POSSIBLE.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  AirTel — sim not functional

                                  I purchased the air tel sim from the airtel service provider from the agent at hisar cantt , which was working well till 22oct 10. the outgoing and incoming facilities to the sim were debarred since the date mentioned above. On contacting the service agent, he told that the services will resume after depositing the photos and identification proof. these documaents handed over to the agent on 29 sept10. Is this is my fault or the agent's . Above that inspite of reptted reminders the sim is still not functional. I believe the agent is non responsive to rectify the problem which is not in your company's interest .Such agents are spoiling the customer relations with your company. Therefore it is requested that this agent who is located in the shopping complex of hisar cantt should be blacklisted and his license be ceased with imediate effect. I would also like to inform u that he is insisting the customers to purchase sim of other cmpanieis than airtel. my sim no is [protected]. and the agent /service provider is located in Hisar cantt.



                                  Lt col ss sambyal
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                                    nitinmuley
                                    from Pune, Maharashtra
                                    Jul 23, 2010
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                                    Address: Vadodara, Gujarat

                                    This is really a very tragic situation now a days in India that almost every telecom company had an excessive billing complaint against them. But mine is a different case I have a proof as in most other cases consumers are being cheated as every thing rest with the operator they will give you details that your usage is this much and you got to believe them because you have no other source and in fact this must be a matter of debate as this things purely lies in the hands of operator and I think court will also take it as a proof. I have found and even started implementing switching to prepaid is a better option. My airtel postpaid no [protected] I have used almost for a year or so. I was billed around 2000+ every month as I was using some data application which was really costing me high. I was using 1 GB data plan MO @599 or so. Company has then launched two plans one of 2GB @99 only and one is unlimited @400+. Now my first argument is that when a consumer is using less data as in my case of 1 GB at higher price and company has introduced low rate plan which offers 2GB @ just 99 by default consumer using same service at higher price must be switched to a lower plan or You have to contact a consumer and inform them about low rate plan I don't think there is not even a fool that can't understand which is a better choice for him or her. But company did nothing in this case only sent me one message that too informing me about unlimited plan @400+ which shows how greedy attitude company management has towards consumer and I was simply asked to send a message for switching to new plan. As I was not aware that I have a low rate plan of just 99 in which I get 2GB download and which is sufficient for me I could easily opted for it as it would have saved me 400+ rupees still I though to switch to option shown to me as it is still saving my few bucks. I sent them message for activation of same. I was on roaming at that time and No telecom operator is offering local customer care service to roaming customers. When I returned to my home circle I contacted to customer care then one executive by accident gave me information on Rs.99 plan I said this would be an excellent offer for me I told him to switch my plan to this new one and also informed him that I have sent sms from roaming location for activation o[censored]nlimited plan which as per airtel policy once activated you will be charged for a complete month even if you terminate it next day I told him to confirm same and I was replied no system is not showing your unlimited plan made active in your account then I said ok you activate my Rs.99 plan when I received the bill I don't have a word to explain company has charged me 1 GB plan with extra usage and then charged my Rs.400 for new unlimited plan in same month Now in any case it will make you hyper tense when you see such an illegal thing being made legal and with authenticity I was very hyper tense I contacted nodal officer and told him over phone he was still saying that no it's company policy I said how can you charge twice for offering same services then he realized that company will be in trouble if they do so then he waved off my unlimited plan rental and I paid bill without making much a dispute. As I was feeling excessive billing problem I have decided to cancel my no and I went to airtel office at deep chamber crossing in manjalpur and said to them I want to cancel connection. They told me to wait for 4-5 days as my billing cycle was about to get there. So I liked their advice and waited for 4-5 days and went on to cancel connection on that day their system was not working all over gujarat they said you come after 1-2 days I said no my billing date is starting from today I want to close it now you take my written request they said you do one thing send e-mail on 121 your connection will be closed from same day I did that I got reply by sms that your connection is cancelled from today but Your no will remain active as rent free for 7 more days. Now I didn't want to use that no I switched off mobile when I went to their office for making a payment of my last bill which is around 750 or so I was told to make a payment of 1300+ as they said you have an unbilled usage on your phone I said what rubbish you are talking I have cancelled my no on first day of my new billing cycle how I have an outstanding unbilled usage they told me you have sent sms from your mobile. I was really engry and contacted customer care from their office no and said You have confirmed my last billed amount is 750 and now your people asking me to pay double he also replied you have some unbilled usage now that was surprising and irritating me company has openly cheated me on paper for billing me twice for one service and now they claimed that I have made usage after disconnection. I told them I am not going to pay for your illegal claim If you want me to pay last bill amount I am ready they said you have to pay total due amount in your account to terminate your connection. As I have to go out for a month to attain my duty I said If you are not willing to except my payment then it is ok when you want to collect the last bill amount collect it from my residence. After that I went on to my duty place when I returned I got one letter from airtel asking me to pay 1000+ amount which is still higher I don't want to respond to such illegal claim I didn't approach any one. Now today I got a mobile call on my other no. one lady who identified her self as Neha Malhotra was talking with me in very indisciplined manner I told her everything that I was charged for not using services She told me to pay 1000+ amount and then told me to pay you have 1600 debit in your account we are processing for a legal case and she used the word "you are making fraud" mobile no from where that call has come was [protected] I am suffering from high blood pressure I was very angry when a lady is using such indisciplined word to an officer of ONGC so I have decide to raise this issue and teach them a lesson for their illegal demands. Please show me way how I can proceed. I don't have time or don't want to waste money for this.
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                                      G
                                      Gagan Chaurasia
                                      from Chandigarh, Chandigarh
                                      Jul 22, 2010
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                                      Address: Varanasi, Uttar Pradesh

                                      Respected I ama customer ( Arun Kumar Chaurasia ) of airtel I am using airtel prepaid sim whose No is [protected] on I had activated Miss Call Alert Service But it was not activated and when I try to contact to Customer care Executive then its Number seems to be doesnt exist and even I had tried to contact them through email I found No relevent mail ID on company's web page

                                      So Please Look into the Matter I will be very thanfull to you

                                      Regards
                                      Arun Kumar Chaurasia
                                      [protected] this number is misscall or call to any time me please check the
                                      [protected] this number is daily miss call me please close this numbers all servicess
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                                        K
                                        kiran ramani
                                        from Indore, Madhya Pradesh
                                        Jul 22, 2010
                                        Resolved
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                                        Resolved

                                        Address: Indore, Madhya Pradesh

                                        PF Issue
                                        Dear Concern,

                                        I am unable to get my PF amount from the (FLXIONE ,Bhartiairtel), they are delaying the PF procedure for more than 8 month...kindly help in the fetching the PF amount...

                                        please find mail attached for your quick reference & investigation...

                                        My Mail Id - kiran.[protected]@gmail.com

                                        MY ORECLE ID IS 41558 & MY CONTACT NUMBER IS [protected]

                                        Many time followp in bharti airtel... & flexi one HR EXE ,, but he was saying that PF already in process im appling for PF withdral in AUG-09 but still PF not trasffer in my A/C plz chk & cofirm
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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