Airtel Complaints & Reviews

Airtel Sim — problem in working of airtel SIM

from my airtel number no call is recieved and sent. if i dial the number 15 to 16 times only then call is made .
i am very much disapointing with this .is there any solution to this problem?

Airtel Sim Card — about outgoing

when i call from my card response is it is not valid no . it is from last 1/5 mth.
i want reply from airtel immediatly.
there is communication b/w cust care & gallary person
reply me immediatly on mt cell[protected]
email id [protected]@rediffmail.com

I am calling to on 1 number but somebody else is receiving my call and when i ask ki is this your number so the person on the other line told that you have called on another number ...same thing is happenned near about 30-40 times ..i had talked to many of the peoples on the same no. and my balance too hasnt cut...so please tell me out wht to do...i urgently wanted to talk with taht person ...but it is not at all happenningand may the the person's cell didn't know about the problem because the problem is in incomming calls nt in out going...

plzzzzzzzzz help me out/...hw it is happening

i lost my sim card mobile no.[protected] i have total information of my number.

airtel new card problem — airtel new card problem

Hello Respected Sir/Madam,

My seld Saurin Shah. I stay in mumbai now. I have alrady one airtel post paid card. Lat 3rd october 2009 your company excecutive called me and gave a detail of new card scheme for new pauchase. alrady i saved all number of your excucative number. Bcz i received a call from this Numbers on 3rd october 2009. 1st number is[protected] 2nd is [protected] 3rd is[protected] 4th is[protected]. But i dont know excecutive name. so i did not mantion in this latter.

main problem is after i purchase a new card of airtel on 3rd october 2009 Saturday. After i purchase my card was started on 6th october 2009 tuesday. And then after 4 to 5 days your companies stopped my card. I dont know what is reason of stopped my card.

But main problem is your executive dave deatil of new card scheme was differant and i received your copanies bill is differant. your executive gave a differant scheme to me. so till today did not working my card and your copanies give a first month bill. so what i can do? plz reply me.

Thank You
Saurin Shah.
[protected]

sir, i had a problem with my sim, i for get my mobile number because i stopped it before now i want to use it please send me the number and activate my sim number is[protected]h4 send me it as soon as possible if any further documents have submit inform me

AirTel — Outgoing problem

When I try to contact any land-line number of New-Delhi from my mobile(Air Tel Pre-paid connection) it always says"this is not a valid number". For this I had lodged my complaint twice yesterday with AirTel-customer care(121)- complaint ref nos"COGCS[protected]" & "COGCL[protected]" with Mr Kushal who assured me for rectification within one hour.....but the problem still exists.
So pl. do the needful for the problem rectification or tell me the way to solve it. My mobile number [protected] and e.mail i.d is [protected]@gmail.com

Airtel Sim — offer problem

mene nokia x2-01 hand set liya hai zisme airtel sim se per month 100 mb downloding free hia 1 year tak lekin airtel wale mere mobile per ye offer nahi de rahe hai mera mobile no. [protected] hai mere complain ka jaldi msolution kiya jaye

My Sim No.[protected] Brough After All Document Give from Shopkeeper .Todaye Com.SMS bharat sarkar ke adeshanusur, aap se nevedan hai.ki apane airtel no.sevaon ko jari rakhane ke liye sambandit dastavej najdiki outlet par kal tak jama kariye.

Dear Sir or Madam,
My mobile number is [protected]. Pls check my number is not working. plz check my number.

Hello,

I have been holding Airtel postpaid mobile number: [protected]. I submitted all the documents to Airtel office almost a week ago. however, I when I called them to verify the same then they said that your documents are missing and you will have to come again to submit the same. I am a working professional and took 1 day leave from my office in order to submit my documents to Airtel office. How-come they are so irresponsible as they don't even care to take care of my documents. Also, I can't take one more day leave from my office.
Kind Regards,
MUNNA SINGH

plz stop the cricket score service that is started from airtel live deduction of some rs per day mobile no [protected]

sir kindly stop WAP sherlyn service pack for my mobile number [protected]
i shall be highly thankful

sir please stop the service of videos parlou from my no. [protected]. i shall be thankfull to youfor this

sir please stop the following service of lakshmi rai pack, airtelradio&Hello Tunes from my no. [protected]

Airtel - Live services — Amount deducted-Download interuppted

Dear Sir,

On 28.09.08 at 1 AM, i downloaded a application called COLOR SMS through Airtel live.

While the downloading was at 35 %, an SMS came from Airtel mentioning Rs 50 has been deducted for the download.

Atonce the SMS was received, then the downloading got interuppted.

My phone memory was at 3 MB.And the application size is 150 KB.

While telling this to 198 service, the officer told phone memory should have been low for the download.But the memory is enough to hold 3MB of data.( I copied my memory card application to the phone and checked the 3MB of capacity ).

My mobile ( Nokia 3500 C ) is fully compatible with the apliocation ( Which has been confirmed from the application provider itself ).

After that i could not contact the 198 officer or i could not open the mobile application page.

Kindly do the needfull

Regards,

S Veerakumar

Last week I charged my mobile no.[protected] by paying Rs.666/- full talk time. After two hours, I received so may messages in my mobile. When I was checking the message after enter inbox, I was surprised to note that your airtel has deducted Rs.99/- from my prepaid amount. I have never approached to your airtel for any type of messages, downloading etc. Thus your company have cheated me by deducting Rs.99/- from my prepaid amount. I request you to please refund my amount immediately and transfer to same in my mobile account against no.[protected]. Treat the matter is serious and most urgent.

Please note that in future also no outside call of any sale/marketing agency should come in my mobile.

Your immediate response in this regard will be highly appreciated.

Vinod Khanduja-Advocate
301, Balwant Rai Colony,
Yamunanagar-135001(Haryana) India

do not disturb

It was my worst experiance, in the begining only AIRTEL people proudly deducted the whole balance and put zero to blink...why I choose AIRTEL?...and when I called Airtel customer care...they shamelessly agreed that it happens regularily and WE CANT HELP! with that...about refund...forget it...THIS IS HOW IT HAPPENS..LAW MAY HELP YOU...but money...you cant put huge money in litigations for tiny amount...IT need crazy fellow to fight till supreme court order the ministry to make some regulations with...loop holes...This is the corporate style of looting...If all the mobile customer (around 100 crore) loose Rs 100/- once in life time count how much money goes to the companies...for them one good sher I can tell...BANE JO EK BADSHAH SO FAKIR HO GAYE...or ye fakiron ki katar..lambi hai...

Hi, I am Ranjana Rawat . My balance have been decucted for the flash !messages .I get on my mobile. I want to deactivate this messages.Please confirm the steps how can I deactivate this messages.

my Mob: [protected]

Airtel Prepaid — Deducting Amount for No service

I am using airtel prepaid service from past five years, i dont have any ISD calls/messages. Without my knowledgeable they are deducting 5 rupees for ISD sms which i never sent from my mobile and its happening frequently .customer care executives not ready to reimburse the amount or register the complaint, i want your serious attention towards this

I am using airtel prepaid service from past five months, i dont have any tadkalive service active on my airtel prepaed connection.( about this i have talked with customer care executive ) They are deducting my 10 to 20 rupees per month. I call customer care executive 4 to 5 times but till date i have not cr. this balance ( 40 Rs.)

Airtel Prepaid — Charged amount per day rs 5

hii i m in abudabi nw , my indian sim card airtel i m using here i recive the msg and i m doing the trasaction every moth , but the airtel charged in my account daily 5 rs for game club ,, i m anot using the game club in my hand set in 1110 i m not activated the game clumb it will activate airtel and they will charge amount i m in abudabi hw to i contact in customer care or hw to unsubscribe this option any one can help me my indian no is [protected] any one pls help me

thanks and regards

shukoor
[protected]

sir, i am dev bahadur dogra and the airtel live deducting rs 5 (five) on daily bases and i am unable to stop these type of
services my mob no is [protected] pl deactivate all services of airtellive from my mob no

sir, pl deactivate all airtellive services from my mob no [protected]
airtel company is loosing customer's faith by this type of deductions

Airtel Mobile — Overcharging

Hi, its become so repetitive of dis company to overcharge their clients on billing connection of mobile. didnt really expect company of such a stature to stoop 2 such a level. i have made numerous complaint to them but all efforts in vein though i have proof to justify my stand since i have itemised bill with me wherein its clearly mentioned that i was charged 50ps for airtel2airtel n im suppose 2 b charged at 15ps. and the worst part is all their representatives r useless buggers give false commitments n everybody have sumthing different 2 say i have even recorded all my conversation with them.. seriously airtel is givin me such a hardtime n i regret to b associated with dis company but cant change numbr coz of business network. i just wonder that they cant resolve such petty grievances god knows till when v customer hv to bear the brunt of their technical loopholes.

Airtel Mobile Phone — Airtel Mobile phone

I have lost my Mobile along with the SIM Card . My Mobile no is [protected].Please let me know how to block the sim card along with the mobile no (IMSI No.)

Hoping for a early reply .
Thanks in advance for your help .

Airtel Mobile Phone — Overcharging Airtel -Subscription to hellotune without request

Time and again i am being charged for hellotunes and deduction messages sent to me. When asked to stop repeated reply by SMS is that, "you are not subscribed to this service etc. etc."
Airtel is a employing resorting to stealing money from prepaid a/c every now & then.
Anybody please advise how & what legal action can be taken against such unscruppulous service provider. Let us get mobilised & teach these offenders a lesson.

Or will management pay any heed?

Airtel Mobile Phone — charges without authorization and advertiments

my cell no is [protected]. i got messages from airtel that they have deducted Rs 10 for using internet facility for next one week. how can i be charged this in advance without ascertaining first whether i would like to use this facility for next one week or not!
secondly when i dial a number from my phone, i am subjected listening to an advertisement by the company about its product or service. this is irritating paticularly if i am short of time.

AIRTEL/Mobile service — OVERCHARGING

MOBILE NO:[protected], BILLNO:[protected],
AIRTEL SERVICE PROVIDER NORMALLY OVERCVHARGE MY POST PAID BILL.
SINCE DUE TO HURRICANE AT NEWYORK, NETWORK WAS NOT AVAILABLE & I WAS TRYING AGAIN &AGAIN, AND I FAILED TO TALK TO MY SISTER, EVEN THEN
AIRTEL HAS CHARGED THE CALLS
ASHOK KUMAR SHARMA

AirTel — Regarding the BBC news service

on 08/02/2010 i received a message from AirtelBlog regarding the BBCNews .In the message it is clearly mentioned that this service is free of cost.But when i dialled *0* Rs.10 got deducted, And this will continue for the coming months.
When i tried to contact the coustmer care it was not responding.

This is simply rediculos.
Please take the appopriate action.

Even I too got a message stating that Rs. 5 has been deducted from my account as I have subscribed to some gaming portal and a number to which i have to send the SMS to unsubscribe. When I sent the SMS, it said I'm currently not subscribed to any services. But 5 Rs. was deducted.

When I called customer care, the guys just kept parroting the same thing. When i stated my plight and asked if i can speak to a person who understands better, he became rude. I was given no valid explanation as of how i got subscribed to that gaming thing.

AirTel — Termination of Services

No resolution has been sought despite of me complaining on 121. As per the instructions given by the voice message i had submitted my id and address proof details along with a fresh filled form to that same shop from where i took the connection. For my id proof i have submitted my pan card photocopy which includes my photograph and for address proof submitted a photocopy of a press card that i own. But no action has been taken yet. The day they had terminated all my services i had a talktime of Rs. 300. This is really very irritating and bothersome that after complete three months of smooth functioning now they have an issue over the id and address proof. Being a harrassed customer i would advice people not to take airtel connection due to inefficacy in providing their timely services and would be more than happy if i could convince a 100 people not to take airtel connection.

Airtel — Airtel prepaid mobile disconnection without recourse

Dear Sir,

I have subscribed to Airtel Prepaid Mobile service and my mobile prepaid number was disconnected 3 times after the activation date (06 June 2009) informing me that they have not received the forms submitted to the Airtel outlet. The Airtel outlet has confirmed that the forms have been received by the Airtel division and still they are continuing to disconnect my line due to failure on their part. I have lost a lot of business calls on this number which is valueable to my business, Airtel takes no action or responsibility to restore the connection or even compensate for the loss. The last they disconnected without notice was on 27th July 2009 and till date (29th July 2009 ) the service has not been restored. This is happening regularly and neither the Airtel persons at the Outlet are able to answer this nor the Airtel Customer Care. I have lost all contact numbers and also the money that was paid on the SIM card besides the calls incoming for business.

I request the Indian Consumer Forum to take up this matter immediately. I am a life member of the Tamilnadu Consumer Protection Organization. I would like to sue Airtel for the inconvinience and discomfort caused to a Customer on regular basis.

Please reply to me the next course of action.

Kind Regards

Dr. Ravi Mylapore
Tamilnadu Consumer Protection Organization Life Member ID: 0383

the ipl pack are activate automaticlly on my present cell no [protected] so please de-activate this service and back my money whose deduct frm my acct balane
pls solve my problem sir


thankxxxxxxxxxxxxx

i have a prepaid mobile no. [protected]. One day my daughter carrying mobile found that there was no available balance left and she was not in a position to talk at home, when in need. However as per our knowledge sufficient amount was available.

We contacted Airtel customercare-121. We were informed that Metrimonial service has been activated on the mobile on 15.03.2010. It was also confirmed that service has been activated without our request and was deactivated that day when the matter was taken up. It was promissed that amount debited will be refunded by 05.04.2010. The activation of service was not in our knowledge and was never used by us.

Again when matter related to refund was taken up with customer care executive, he refused to refund the amount so deducted.

Such a debit of account balance by unilaterally activating value added servise is a breach of trust conferred upon service provider. My daughter has to suffer a lot of problem on that day due to deactivation of the service.

Can Airtel has a curtsey to refund the amount wrongly debited and pay a compensation for the agony faced by my daughter.

Sir,
It is true .
They charge so many un wanted options. On my phone [protected], when my son contacted customer care for enquirying life time extension, they charged 35 for caller tunes and some 10 for BOLLY which he has not opted.
Now I find it difficult to stop this

yes it is true!!! i am also receive Bikini Babes and picture post without subscription i already spoke to customer care but no use.every 5 to 10 days is automatically renewed and my balance is decreased i don't what can i do ...please help me

AIRTEL-MOBILE PREPAID USER — UNAUTHORISED SERVICE CHARGES DEBITED

I AM HAVING 3 AIRTEL CONNECTIONS UNDER PREPAID SCHEME. SINCE I HAVE FIRST ENROLLED WITH AIRTEL FOR COST EFFECTIVE PURPOSE I HAVE OPTED FOR OTHER TWO CONNECTIONS IN AIRTEL ITSELF FOR MY WIFE AND DAUGHTER. BOTH HAVE BEEN ACTIVATED RECENTLY. THE NUMBERS ARE 1. [protected] AND [protected]. THE SERVICE PROVIDER HAS ACTIVATED CALLER TUNE IN BOTH THESE NUMBERS WITHOUT THEIR CONSENT AND DEBITTED MONTHLY CHARGES OF Rs.30/- EACH. WHEN WE TRYING TO REGISTER DO NOT DISTURB REGISTRY IN THEIR WEB SITE IT IS COMING AS THESE NUMBERS ARE INVALID AIRTEL NUMBERS.

Hi,

I'm Anju. my prepaid mobile no. is [protected]. I am regularly complaining to Airtel Prepaid customer care for the matter about automatically deduction of 10 Rs from my balance. I got the message (You have been charged for bikinibabes Subscription service from airtel). I have not subscribed anything.
Please unsubscribe this service i dont want any service and refund me my 10 Rs.

Anju Nandwana

IT IS TRUE THAT I HAVE ALSO RECEIVED THE BIKINI BABES Rs. 10/- DEDUCTION MESSAGE. THIS IS UNFAIR AND UNETHICAL BUSINESS PRACTICE. I WILL BE TAKING UP THE MATTER WITH TELECOM REGULATORS.

neeta

Yup..!! Me also in dis problem, i didnt subscribed for any type of services, but my balance gets deducted by 10 rs. The reason they shows that I hav subscibed for bikini babes. Actually i didnt hav any subscriptions except the Hello tune from Airtel.Pls Help to refund my money. By Marvil, Kerala Ph: [protected]

Airtel Mobile — My numbers disconnected without confirming from me

I was using [protected] for which SIM got damaged so i requested new number [protected].But next day i recieved call from customer care(prabhjot) saying that retain your old number as you are platinum cutomer.I agreed to him understanding his concern but being a consumer I was fooled.The number([protected] in place of [protected]) never got activated inspite of my numerous follow ups with Customer .Yesterday after 4 days of recieving the SIM card([protected]) which was not working,i recieved a call again fromPrabhjot that ur number will be activated today.But today scenerio is number is activated against different SIM no. & my new number [protected] has also been suspended.N I am with no number today.Is this a way your customers should be treated.Please address on priority.My temporary number is [protected] & [protected]@yahoo.com.

I am not at all satisfied with post paid service for my Airtel Mob No.[protected]. because when i was used the same Airtel No as Pre paid (Mob No [protected]) there was no problem. I have submitted all the required document and i got the pre paid connection then i plan to change my prepaid connection to post paid with same no ([protected] ) At the same time i have submitted all documents, Photos, Address Proof etc.. to change from pre paid to post paid, later address verification also done and they have changed from prepaid to post paid on 12.02.2011 and i got the intimation letter also to my home address.

Now my mob connection got de activated ( Invalid SIM ) is showing and not able to receive & make a call.

I checked with Customer care i.e... three different customer from Airtel over phone asking three different documents what is the point here for so many formalities again ( documents, address verification etc.. is over) I was a pre paid customer earlier and now neither prepaid nor post paid. both are de activated.

AirTel — Wrong Name in the mobile no.

Dear Consumer Forum,

I have taken a airtel no [protected] in the month on June 09 When i received the bill, it was billed on the name of my company SBI life insurance co ltd. I requested the airtel company many times, by visiting their distributor as well as sending them emails, but still they have not corrected the name. I am afraid that they have changed the application form and my signatures too. Also today i again received bill for the current month also in the name of my company.

I have been requesting them to provide me the copy of application form, which they denied.

Kindly support in the matter.

Regards,

Veneet Mehta
[protected]

Airtel Prepaid Mobile Services — deduction of money withot any use

Dear sir/madam
I am a prepaid subscriber of Airtel mobile services. my mobile no is ([protected]).It is having life time validity. This is to bring your kind notice that around Rs. 40 has been deducted from my balance in the last four (4) months without any usage ..i want to say that that i have not subscribed any other service neither I am aware of the so called service for which Rs.40 has been deducted.


kindly look into the matter immediatetly.
thanking you
soni mishra

Airtel Prepaid Mobile Services — help to get the money back

deduction of money without any use
Dear sir/madam
I am a prepaid subscriber of Airtel mobile services. my mobile no is ([protected]).It is having life time validity. This is to bring your kind notice that around Rs. 40 has been deducted from my balance in the last four (4) months without any usage ..i want to say that that i have not subscribed any other service neither I am aware of the so called service for which Rs.40 has been deducted.
and refund me my hard earned money ASAP so that i can remain connected with AIRTEL

kindly look into the matter immediatetly.
thanking you
soni mishra

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Airtel Mobile Service — detected balance rs 40

money from my account has been dectected from my account today rs 40
Without using the any service
When i call the executive he will tell to resolve the problem but no response recived
My mobile no is [protected]

Dear sir/madam
I am a prepaid subscriber of Airtel mobile services. my mobile no is [protected] and according to the offer on request *121# I recharege my account with 49 rupees for 320 ata local calls for day and 49 night calls on dated 11 06 2011 but till now my account has not credited by airtel for 320 local calls. i am suffring from last 6 days. i had to contact with customer care for many time by this no. and [protected] my request refrance no. is cBNRA [protected]. but instead to solve the problem the executive stop 198 and121 service from both nos.AND now i am disable to contact with cc. so i request to u please solve my avobe problems. thank u vijay kumar

Dear sir/madam my prepaid mobile no. [protected] has been recharge in 100 rupees and got a msg 86 rupee balance but after 1 hour my mobile balance is 0: when i have contact to customer care no proper response and he told your balance is detected net suffring but i have not gprs activated this no nor net suffring so why my balance is detected pls help me. My mail [protected]@rediffmail.com

Airtel Broadband — unnecessary calls

Dear sir
I am user of air tel land line (No. [protected]) and broadband services. Every time I pay my land line bill before the due date. Last month i.e. on December 15, 2011 I paid the bill amount Rs. 800/-(though the bill amount was Rs. 794/-) by cash at ARC Address C-7 Fateh Nagar, New Delhi, their ARC Code is FS829. My cash payment receipt number is 0131vide transaction id no.[protected]. Still I am receiving calls from air tel people stating that my bill amount is due. I have provided them all the above mentioned details. My next bill for Rs. 709/- is due on 13/1/2012. I fail to understand why such a reputed concern is unnecessary harassing its valued customers, with unnecessary calls. Why can't they update their data at there end?
I'll be grateful if you take an appropriate action towards my complaint and update me at [protected]@yahoo.co.in.
Thanks

Dear Sir,
Your Indore Office Shri Ram Telecom Company Is Not A Proper Work.
My Land line Airtel Connection Is Not A Work In 4-5 Days.Please Submit This Complaint And Ans Me.

Airtel Postpaid — Unnecessary charges

I am shyam Gadre using mobile no [protected] since last year, but from august i am not getting proper service as I complained about black berry services and gprs. As per my bill your company charging me Rs 249/- black berry and Rs 349/- charges from august, september, oct .
I want to pay the bill but before that you have to wave of the charges from august with service tax. I want to continue this number only if you will do the same for me.
Thanking you

[protected]

Airtel Mobile — unnecessary charges

i am mrs rehana i dholkawala,using airtel postpaid connection,my relationsip no.is[protected] and my cell no.is [protected].
in last month i have charge for the service which i have not used and never applied for,i have charged for TADKALIVE and AIRTELLIVE SMS charges rs.40/- per week
like that rs.186/- has being charge to me
i request to you kindly cancell all charges and deduct amount from my bill
i have send around 69 sms to stop service,gone to the gallery and complain there,kindly look into the system and do needfull to me as soon as possible

Dear sir,
I Ram Chintamani.Mobile number [protected] . I have taken this connection from AIRTEL.
I am facing one problem every 2/3 days that automatically my Airtel TV service activated by operator and all balance is deducted through my balance.When I make a complaint customercare they reverse it again.But after 2/3 days again it happens.For calling to customer care, AIRTEL charges to me.
One of the compaint on 25th July at 12.04PM they reply as
" Thank you for contacting Airtel. Your request reference number is [protected]. Simplify Life! Just Dial *121# to get instant account information."
Like this I made many complaints.And again they are doing same things again and again
Pl inform to proper department.At this time I don't require TV facility
Thanks and Regards
Ram Chintamani

Airtel Mobile — Unnecessary charges

I'm using Airtel connection ([protected]). And after every 15-20 days there are problems from their side.
Yesterday afternoon, i got the message that airtel talkies service has been renewed on my no. for ten days. and the fact is that i had never heard about such service and never applied for that. But when i talk to the excutive named "Sunny" ( on 14 oct. 2011 @ 10.16 am), he said i had put the request by net, when i told him i had never sent any request like this, his is not accepting it. now they in total deducted 30+10=40 rs from account without any reason........................... and also when i told him to forward my complaint on this context, he said your complaint has been forwarded and as soon as you will dissconnect the call, you'll get the complaint no., inspite of the fact i told him to tell me the complaint no. during the conversation.....although on my request he immediately dissconected the above said services from my no. but i had to bear unneccesarily the loss of Rs. 40/-...

I am a recent user of Airtel Mobile No: [protected]. I am pained to state that an amount of Rs: 67/- was deducted from my pre-paid account on 17 Apr '12 for 'SMS packRs67', but the facility has till date NOT been provided and any sms sent is still charged. I spoke to the Airtel Customer Service Executives from an Airtel Store a number of times - it is IMPOSSIBLE to connect to ANY Customer service Executive on one's mobile - all you get to hear is a sickening recorded message and no 'connect' with/to a Cust care Exec EVER takes place - this speaks volumes of the reliability and efficiency of AIRTEL.

Four Service Requests Nos. provided to me, by AIRTEL, are as under:

1. CWRCH[protected], dated 17 Apr '12.
2. CLSMS[protected], dated 21 Apr '12.
3. CVMWC[protected], dated 24 Apr '12.
4. CBNRA[protected], dated 24 Apr '12.

I am DISGUSTED. No Cust Care Exec is ever available. I am honestly and seriously looking at shifting from Airtel to another 'better' service - in case no action is taken within 24 hrs. Mobile Number Portability is available and there are umpteen service providers who will only be too willing to help.

It is not the question of a measly amount of Rs:67/-, but a total lack of sensitivity to a customer's feelings, which is not only hurting, but also confirms the fact that Mr. Sunil Bharti Mittals' 'supposedly efficient organization' is not all that 'efficient'.

In total disgust. . .

Col Sunil Brijkrishan

unnecessary charges — waving off the charges

Holding card No.[protected].which is showing Rs. 1271/- as out standing.As I was disturbed by the executive for some attractive offer which I was not willing to avail but he insisted me to see atleast once and may refused to accept if not satisfied. I have not yet recieved any document so far of that offer,neither I have done any transaction thereafter.But I was asked to pay some amount like Rs. 200/- in 2008 which has grown up to Rs. 1271/- till date. This is causing unnecessary harassment to me and to my profile on CIBIL(credit Information Bureau India Ltd).AS I have to apply for a loan,and this is causing unnecessary harrassment to me,I wish to request that these charges should be waived off immediately from my account as I have not availed any such transaction. Thanks. Silas george

Airtel U.P. (WEST) — Unnecessary charges

My Mo. no. [protected] is not working properly,My balance is charged by co. unnecessary and customer care no. [protected] is not working. my other no. for any query for me please call [protected]

Govind Bajpai

Airtel Mobile Service — reducing balance without using facility

whenever i recharged with voucher of Rs.205 after using Rs.100 by me everytime airtel mobile service start sum service by them self which is not request from my side & they also charge for that service.

Many time i reply to customer service regarding that but they are not giving proper reply . Even i activated Do Not Disturb (DND) service but still having same problem so kindly note my complain

dear sir today airtel reduce my 27 rs.without any confirmation i hav no apply any airtel service hello tune, gprs airtel live etc.etcan u beleive every half any hour my balance reduce cut 3 rs.i am disturb and contact customer care 121 then boy say this is not my job plz contact gprs second person conatct asking me conatct 198 or lt of excuse. tell me what is this what si the resons cut my balance i hav no activate any service check it my moble no is [protected]

cug railways — stop the service

please kindly arrange to stop the service of mob no [protected] of p.p.chaudhary,add.central railway matunga mumbai 400019 & also give me feed back on my mob [protected] or on E mail

Sir
i need last six month out going call details of airtel CUG no. [protected]
please send details at [protected]@gmail.com

AirTel — Fraud calls from airtel

hi,

3 weeks i received a call from Sheena from Airtel, [protected] . she said there was a scheam wherein rental was 0 and 300 sms and 300 mins talktime was free. i gave two numbers and she charged me 1200 which was refundable, however till today my plan has not been changed. i called on same number everyday they say sheena is not on desk, This is a Complete Fraud case, kindly look into this matter .

Even I have recieved the same call and i am lodging a complaint against her and her colleague Sonia whose no is [protected]...Please contact me i[censored] wanna join me.My no is [protected]

Airtel-Nokia — prize won

sir
i got an sms in my mobile that" Congrats!!! You have won GBP 250, 000.00 in 2009
Shell INT'L mobile draw.to Claim e-mail
shell.[protected]@live.com.".is it true.please inform me on my email:[protected]@yahoo.in

AirTel — WON PRIZE

HY SIR,
MR. JOHN
I M FROM INDIA. I HAV GOT A SMS FROM [protected]@LIVE .COM. THAT MY MOBIL NO HAS WON YOU GBP 500.000 IN 20009 CHEVRON INT"T MOBIL DRAW TO CLAM CONTECT MR JOHN.
SO SIR IF ITS TRUE SEND MY MONEY. SEND ME CONFIRMATION ON MY NO OR MAIL ID.
THANX

HY SIR,
MR. JOHN
I M FROM INDIA. I HAV GOT A SMS FROM [protected]@LIVE .COM. THAT MY MOBIL NO HAS WON YOU GBP 500.000 IN 20009 CHEVRON INT"T MOBIL DRAW TO CLAM CONTECT MR JOHN.
SO SIR IF ITS TRUE SEND MY MONEY. SEND ME CONFIRMATION ON MY NO OR MAIL ID.
THANX

HY SIR,
MR. JOHN
I M FROM INDIA. I HAV GOT A SMS FROM [protected]@LIVE .COM. THAT MY MOBIL NO HAS WON YOU GBP 500.000 IN 20009 CHEVRON INT"T MOBIL DRAW TO CLAM CONTECT MR JOHN.
SO SIR IF ITS TRUE SEND MY MONEY. SEND ME CONFIRMATION ON MY NO OR MAIL ID.
THANX

similar message has come in my idea mobile connection also. don't understand the reason behind. It's disturbing.

I M FROM NASHIK, MAHARASHTRA, INDIA. I HAV GOT A SMS FROM [protected]@LIVE .COM. THAT MY MOBIL NO HAS WON YOU GBP 500.000 IN 2009 CHEVRON INT"T MOBIL DRAW TO CLAM CONTECT MR JOHN.
SO SIR IF ITS TRUE SEND MY MONEY. SEND ME CONFIRMATION ON MY NO OR MAIL ID.
THANX

i have received the message that i have won 500, 000.

AirTel — how will i get this prize

my mobile no is [protected] and i got a massage from your side that my mobile no. won 500.00 rupees would you please clear to me this massage

Sir,
I call from Airtel office that i won Prize of lac .How can i get this prize .My no. [protected].

my mobile no is [protected] and i got a massage from your side that my mobile no. won 5 lacrupees would you please clear to me this massage

Airtel — Fraud calls asking for Processing Fees

Dear Sir,

I recently received a miss call from unknown number: [protected] on my cell (Airtel number). However, I'm unaware of this number to which city it belongs to so i called back on this number. And when i got a response the person told me that he is from customer service department from Airtel and congratulate me by telling me that i've been selected for lucky draw coupon of Rs 5 Lacks which will be transfered to my account soon when i will pay them some processing fees of around: Rs.16000. However, i asked them how can i believe on this. They then told me my SIM number that has been printed on my SIM card and also they provided me then another number and told me that your cheque has been transferred to Punjab Bank in Chandigarh and provided me Manager's number of that bank to call and contact him for further any verification. The number provided to me regarding Bank Manager was: [protected]. but i didn't call on that number as it seems to be ISD calling number.
I request you to kindly do the needful against this fraud number case. As how they came to know my SIM number which i'm using. After checking this number i came to know that this number belongs to Pakistan country.

Waiting for your early response...

Thanks
Mayur

AirTel — Fraud Call from airtel

i got a call from [protected] which is a pakistani number according to the zip code...The person said tht i have won 15 lakhs and 50 thousnad rupees and that i need to collect it from some SBI bank.He confirmed my sim number....then he asked me 7,500 rupees to collect the winning money.....i have exactly the same question that how can they have my sim number....there must me some fraud in Airtel....my email-id is [protected]@yahoo.com....plz contact me there and i will forward my details through that id only.

i have written you a mail...and you ppl have not even replied!!!

Airtel — NOT ADDING EC

MY MOBILE NUMBER IS [protected] .YESTERDAY (04.07.2012) I TOPPED UP WITH RS26 FOR SMS PACK IN AIRTEL. BUT THE NEXT DAY I SEND A MESSAGE,THE MOBILE PROVIDER DEBITED RS 1.00 IN MY MAIN ACCOUNT. I WILL CALL THE CUSTOMER CARE,BUT THEY DOESNOT RESPONSE THE PROBLEM, FINALLY MY MOBILE NUMBER BLOCKED IN THEIR CUSTOMER CARE LIST. WHAT TYPE OF CUSTOMER SERVICE THIS IS? VERY BAD CUSTOMER CARE EXECUTIVES. PLS HELP ME!

my no:[protected]


i am not able to browse through my mobile

just activated Airtel's Mobile Office. Its working in my mobile but not working on my laptop. What could it be?

i am using airtel mobile office service since 3 month. the speed of connection is very very slow . it takes too much time. airtel company wates the time of their custumers and money.

i've been with Airtel for the last 2 years or so. I use their mobile office service (498/month) to connect to the internet from my computer. However, i face connectivity issues almost every month and they call it "System Upgradation", hell with so much o[censored]pgradation in the block (if only it were true) we might as well get to use 3G by now, guess they term "repairing the crappy network" as "upgradation", maybe these guys need a dictionary. I'm facing connectivity issues again from the 28th of this month. Tried calling up 121, it says "connection error". tried *121#, says "you're not a pre-paid customer." Tried again the next day, and got thru to a rep. After hearing my explanation of the issue, he suggested i might have messed up with my phone and i'd have to format it. Going with him, i formatted the phone and lost every bit of personalization. However, the problem persisted. Called up cust.care again, this time, the rep says (in his strange accent, wonder if they ever learn english in school) "sir, i've checked the issue, and it would be fixed by the 2nd of next month at around 10:31am.., we are going thru another upgradation"...
Called up the GPRS help desk at 12150 after hearing this, the GPRS help desk rep informed that it wouldn't be taking more than 48 hours to fix this. To re-confirm, i called up customer care at 121 again, and this person again told me it would be fixed on the 2nd at 10:31am... Don't you keep a log or something so that all your reps lie the same way???? it's 30th today, 48 hours up, GPRS is still "going thru upgradation".. Crappy idiotic thieves. Good that TRAI is allowing CDMA providers to use the GSM spectrum, even tata indicom is better than this. YOU GUYS AT AIRTEL, ALL OF YOU REALLY REALLY SUCK BIG TIME, live with that.Need my number? it's [protected]. Mess with it as much as you want to, see you at the consumer's forum. BEST OF LUCK.

i've been with Airtel for the last 2 years or so. I use their mobile office service (498/month) to connect to the internet from my computer. However, i face connectivity issues almost every month and they call it "System Upgradation", hell with so much o[censored]pgradation in the block (if only it were true) we might as well get to use 3G by now, guess they term "repairing the crappy network" as "upgradation", maybe these guys need a dictionary. I'm facing connectivity issues again from the 28th of this month. Tried calling up 121, it says "connection error". tried *121#, says "you're not a pre-paid customer." Tried again the next day, and got thru to a rep. After hearing my explanation of the issue, he suggested i might have messed up with my phone and i'd have to format it. Going with him, i formatted the phone and lost every bit of personalization. However, the problem persisted. Called up cust.care again, this time, the rep says (in his strange accent) "sir, i've checked the issue, and it would be fixed by the 2nd of next month at around 10:31am.., we are going thru another upgradation"...
Called up the GPRS help desk at 12150 after hearing this, the GPRS help desk rep informed that it wouldn't be taking more than 48 hours to fix AND APOLOGIZED on the previous rep's behalf. To re-confirm, i called up customer care at 121 again, and this person again told me it would be fixed on the 2nd at 10:31am... Don't you keep a log or something so that all your reps lie the same way???? it's 30th today, 48 hours up, GPRS is still "going thru upgradation".. Crappy idiotic thieves. Good that TRAI is allowing CDMA providers to use the GSM spectrum, even tata indicom is better than this. YOU GUYS AT AIRTEL, ALL OF YOU REALLY REALLY SUCK BIG TIME, live with that.Need my number? it's [protected]. Mess with it as much as you want to, see you at the consumer's forum. BEST OF LUCK.

I have taken a corporate plan and doesn't find much difference from
others. However, this is not my query. I called couple of months back to
inquire about internet service which connects from my handset to my home PC. It was
informed to me that for co-operate customers it is 250 rs. otherwise it's a 449 rs. for others. I had some
problem regards to pay my bill so I thought I will opt for gprs or so
called "Mobile office" later and one of the advisor in Customer Service Department suggested me that yes it will
remain the same.

I called yesterday (may be 16 Oct) one of the advisor in Customer Service Department said I cannot have that plan as it has
been withdrawn and you do not any option for unlimited downloads for
co-operate customers. This is totally a bull . I had broadband with
sify and i have stopped it as I do not want to pay more. I would request
you to provide me your old plan i.e. "Mobile gprs" on my account. I just
want to pay 249 or 250 rs for unlimited usage.

I got confirmation e-mail that service has been activated for 249 rs. and guess what it was not unlimited service. I will get some free usage after that i need to pay what ever will be my extra usage which I never requested. The e-mail which was sent to me that was a standard response sent by some machine. No human being is dealing with customer complaint.

They have activated the service which I have never requested and not providing me a correct resolution.

Please help!!!

Thanking you.
Mohit Bedi

I have taken a corporate plan and doesn't find much difference from
others. However, this is not my query. I called couple of months back to
inquire about internet service which connects from my handset to my home PC. It was
informed to me that for co-operate customers it is 250 rs. otherwise it's a 449 rs. for others. I had some
problem regards to pay my bill so I thought I will opt for gprs or so
called "Mobile office" later and one of the advisor in Customer Service Department suggested me that yes it will
remain the same.

I called yesterday (may be 16 Oct) one of the advisor in Customer Service Department said I cannot have that plan as it has
been withdrawn and you do not any option for unlimited downloads for
co-operate customers. This is totally a bull . I had broadband with
sify and i have stopped it as I do not want to pay more. I would request
you to provide me your old plan i.e. "Mobile gprs" on my account. I just
want to pay 249 or 250 rs for unlimited usage.

I got confirmation e-mail that service has been activated for 249 rs. and guess what it was not unlimited service. I will get some free usage after that i need to pay what ever will be my extra usage which I never requested. The e-mail which was sent to me that was a standard response sent by some machine. No human being is dealing with customer complaint.

They have activated the service which I have never requested and not providing me a correct resolution.

Please help!!!

Thanking you.
Mohit Bedi

i had subscribed mobile office service. now i have unsubscribed this service but still they are cutting RS 10/- per day.

hai i am tapan i am a airtel user

aapne kuch people ko ye mobile office ki service free di hai kyon aur people ko ye service free kyon nahi di

aapko ye service mere number [protected] par free kar deni chahiye kyonki ye service aapne kisi kisi people's ko free di hue hai

Hi Airtel,
(Requested Call Back or Mail Back for this Feedback)
Am Using Our Airtel Service From 2002 same no till date...
am still in the old plan and old service Were provided by airtel Network..
as soon as airtel Launched Mobile Office (monthly rental) i have used it regularly till Date.
And that is the best option were Provided by Airtel Service, i Have recommended many people to change
to airtel Because were the best service you Provide By You guys..., Am Still Using the Service
Night talk time, Mo Gprs, A2A, Booster Pack, any time 121 service provider customore care, Easy Messaging system to choose our options, MCA And many More...

But Now, , As your Valid Customer
I really pissed off With your service, you were in the peek Network Before Now slowely your network getting down, as your customer am giving this feedback
Now your Mca is changed to Mca+ and Charged 15 ruppes and its automatically upgraded, am the chooser to chooce my choice, if you upgrading some thing new, why you guys taking out the old version, cos your old customer like me were used to the old version and they might not likely to your new option likr Mca+, Zero Rental Gprs, and even the messaging system were really poor, what ever i message to 56789, ill get a reply, sorry this provision is not in use, try after some time. even if i call to customer care they even saying the same thing, " Now we are upgrading so please call me after 48 hours so we can reactify it" if i call after 2 days even they cant able to give any kind of solution,

I really want to use your network since am using this network and same no for long time more than 8 years i guess, so if you Upgrading some thing dont withdraw the old things, and if you really want to withdraw it, please inform before doing it, and i[censored]pgrading some thing for wat you withdrawn please inform how to activate it insted of automatically activating it,

thank you
Please call back or mail me,
I want to Meet some official if possible any answer from them
thanks
Jacob

I have an airtel mobile no. [protected] i am asked for puk code
because of entering wrong pin code kindly send me my puk code

I have an airtel mobile no. [protected] i am asked for puk code
because of entering wrong pin code kindly send me my puk code

I have an airtel sim no HLR189915211000059104859 i am asked for puk code
because of entering wrong pin code kindly send me my puk code

please send me puk code for my mobile no.[protected] my sim no.is HLR[protected]

hello ‚
I have made a request for mobile office activation on 9 june at 11pm the service not been activated till 2pm. so I called customer care. the person told u can use without getting the confirmation. when I used they charged me, though the service is fee. again I called to customer care this time they said sorry this will activated in morning. ln morning at 6am the service was activated . but this service is valid for 24 hours but they deactivated at 11pm . ridiculous service is what they did is they have barred my call to customer care. still even today I am enable to call customer care. hope this complaint will reach to Sunil Mittal.

Vary Bad GPRS Sarvice

On 27/08/2009 I recharged my account for Rs 498 at Airtel relationship centre in Burdwan for the unlimited mobile office plan. My phone number is [protected]. Later I came to know that the service will be activated within 48 hrs. Unfortunately it did not happen so. On 2/09/09, five days after my recharging I had to call the customer care to remind them about activating th service and they did so. This was an evidence of their apparent callousness. However larger part of the dissapointment and shock was still awaiting me. To my utter dismay I found that an exorbitant rate is being charged from my current balance whenever I open the internet, no matter whether I only browse or download, even though the plan says unlimited. The customer care personnel informed me that initially 1.5 gb is free thereafter I will be charged for further data transfer but he failed to explain why I am being charged right from the begining. He promised to look into the matter but the entire day passed without any change. I called the customer care several time all of them were unhelpful in solving my problem. As things stand now I am unable to use the internet without my account balance pulmetting to zero.

I had registered a complaint regarding Mobile Office Usage and wrond information given by the customer care, due to which i faced a lots of problems. The floor supervisor took initiative and promised to get back within 24 hrs, and yet there is no positive update. Now i can't get connected through the call centre too. Please help!