Airtel Complaints & Reviews

Dear Sir,

I enrolled for Airtel IPTV Service on 04 Feb 2010 vide at my residence in Lajpat Nagar-IV, New Delhi. The Triple play Service launched recently caters to Telephony, Broadband Internet and TV over a single line.

For the installation of service, I’ve paid Rs.1750/- as installation charge with a monthly pack of Rs.999 per month which includes unlimited broadband at 256kbps speed and a landline connection....

Hi there,

I applied for new broadband connection at Airtel Showroom, 100 ft Road, Indira Nagar, Bangalore on Feb 04, 2010, after making sure that their port is available in my area, Kodihalli. Since it was urgent for me, I insisted for a connection at the earliest and the person in-charge promised that I would get a connection in 4 days max. I got the address verification promptly on Feb 08 and was informed that I would get...

Dear all,

This is to inform that I was availing Airtel facilities. Mr. Deepak called me and said that the amount was due and he will send someone to my office to collect Rs. 5381.00. The actual bill asked for is Rs. 5125.00, which included GPRS charges. On asking the bill details were mailed to me from "Sarabjit Singh Batra" <sgfs.airtel@gmail.com> address. I was surprised as he asked for Rs. 5125 as it should...

i have tried to deactivate from the tm - gup shup, ta - gup shup but still i m getting the messages every day. it is a big mental anguish for me to delete those messages every hour even in the middle of the night .... pls stop it ... my no is [protected].....

Dear Sir,

My number is [protected]. For the past few days i am experiencing that i have been charged for unwanted 54321 services. I have never subscribed any of the services. Whenever i stop any service, another services automatically gets activated. I feel like cheated. Please stop all this.


Thanks...

I am a Airtel Mobile customer. My number is +[protected]

I have not subscribed to any filmybuzz service, but today I saw a message from 54321 which states -

"Thanks for using filmybuzz subscription service from Airtel. You have been charged Rs. 10. Filmy Buzz and Pics *321*69# From: 54321 10:53pm 14/2/10"

I do not understand how Airtel can automatically subscribe and charge me...

I am using my Airtel post paid mobile no.[protected] since 2004. I got the call in 2004 to verify my name, address and Date of birth. I have regularly paid all mobile bills.
I have converted this post paid connection to prepaid on 4th Jan, 2010. I have submitted all required documents (driving licence). It was running fine till 4th Feb, 2010. Since, 5th of Feb, 2010 Airtel has stopped my incomming/outgoing services on the...

Kind Attention : Pawan Garg

My customer ID of Airtel Digital TV is [protected].

I would like to tell you the complete story of the shoddy affair of this DTH service. A DTH service has been installed at my residence on 1/2/2010 with 4 month package plan. Next day a guy visited my place to collect money from me and adviced that why did not I opt for 5 month plan. So I paid 5 month package plan.

From...

Sir,
I am a student of IT, BHU, Varanasi and Mobile No. [protected] was in service since 21st July,2009. But suddenly the services on this number has been disconnected without any notice or information and now on contacting Airtel Authorities, they say that this number is an invalid one. This is a prepaid service and about Rs.500 is lying unutilised. I am facing a lot of problems as this number is registered with College for communicating...

To how so ever this may concern,
Respected Sir,

My declaration given to convert my Pre paid connection to Post Paid connection is getting ignored with no value for the money I have paid for that.

One of the most Distressed, Deserted and not Much bother Customer for Pre to Post paid conversion- Is this because customer has already paid the Processing fee?

 Initially an execute from Airtel...

Hi.
My number is [protected].Many a times my cell is automatically getting switched on and off and then it says.."Invalid Sim" "Simcard Not detected" I've ensured about this problem not being related to cell as I've checked the sim in other mobiles. Also,when i insert this sim card on other cells,I can't see any of the contacts which were stored earlier on the sim card.Tell me what to do now.Is it...

Dear Sir,

I had a prepaid account with airtel. & i want to block my number my number is [protected]. because i had lost my cell phone in delhi.
NOKIA 3110 CLASSIC BLACK
IMEI NO. [protected]

So kindly request you to block my number i.e [protected]

Thanking you,

Best Regard,

Pooja Singh...

I am from sircilla Karimnagar Dist. in A.P
am facing a problem from last 2 months
(customer executives saying we get 30 to 40 kbps but i m getting only upto 6kbps.this is maximum speed.average speed is only 2kbps.it includes sent and received data.)

Present i m using gprs data package 98 - for 2 gb on both mobiles.I m using 3g supported handsets.so there is not a problem for data speed.

i called...

I was using GPRS pack of Rs.89 on my Airtel no +91-[protected](UP East) while on roaming.Its validity was upto 7th Feb 2010, on 7th Feb evening Rs 150 was deducted from my balance. Then after expiry of my GPRS pack I activated Rs.10 daily rental plan on 13th Feb at 1:06 am. After which Rs.34 were again deducted when I was using your GPRS service in evening. Followed by 2-3 more deductions of Rs 2–3 each same day.
There was no response...

Dear Sir / Madam,

My internet connection with Customer ID: [protected] (as given by Customer Care and not by Sales Executive) in the name of Mr. Rupesh Lapsiya was down today, 13/02/2010 from 11.00 AM to 11.45 AM.

This was due to some fiber cut at Shiv Tirth area near Paud Road, Kothrud. This was conveyed by the Airtel Service Engineer Mr. Durvas Navghane.

When asked for the SLA or the ETR of...

Dear AIERTEL TV

WOW SOUND GOOD BUT PLZ DON'T HARRAS TO CUSTOMER BY SUSPENDING THE CONNECTION BEFORE COMPLETION OF THREE MONTHS FREE VIEWING PERIOD. MY CUSTOMER ID [protected]

I HEARED ABOUT OFFER FOR 15% CASH BACK FOR BROADBAND CUSTOMER & THREE MONTHS FREE VIEWING. THEN ONLY WE TOOK THIS CONNECTION & OPTED FOR ECONOMY PACKAGE BUT SO SAD I GOT TWO MONTHS FREE & ALSO NOT GOT 15% CASH BACK...

I am Yogesh using airtel prepaid for more than five years. For past few months, I am receiving SMS from unknown numbers(56060,54321,etc) to download pictures,wallpapers,etc. Even though I ignore these type of messages I have been charged without downloading it. Eventhough I disabled service messages to avoid automatic connection of gprs.They send text messages like 'Dear subscriber click below link... to download rubbish things, I have...

I Sumit Ahuja user of airtel mobile sevice regestired myself for the mobile no. of [protected] on 27/08/2007 for the service of DND under NDNC Scheme with the reference no.of F[protected]. But from the last month i am still receiving unwanted promotional msgs from various companies, one of the msg is from TM-Its Magic dt 10/02/2010 at 03.:30 pm and i reported the same to customer care but they failed to resolved this matter.

...

I made the recharge of Rs. 5/- from an lapu recharger retailer for free SMS scheme. At that time confirmation msg come for recharge and assured me for activation of this service within 24 hrs on 9 feb09. next day I phone customer care of airtel about confirmation. they confirmed and loged a complaint for lapu SMS offer. Today Customer complaint section deny their commitment....

They do not solve problems but increase them. I use airtel prepaid service.Yesterday (11/2/2010) i had balance of Rs 302 and all of sudden today (12/2/2010) it was reduced to 242. I therefore called customer care she said it was their mistake they started some Airtel Talkies Pack services it was done by mistake and they would refund my balance. Then she hung up. Within few seconds i checked my balance and it is only Rs182 now they cut Rs160...