Airtel Complaints & Reviews

Hi,

The Complanit regards to automatic balance cuts from my prepaid airtel mobile no ([protected]).

This is happened on incoming messages of love tips and thought for day., I never subscribed this services. who is there handling and playing with our prestigous balance.

It happens after the message comes and saying you have debited rs3 for your VAS Download, (ie daily rs6) (my balance is now rs60 after rs174) but more importantly my handset is not web enabled.

Planning to take up this with grahak panchayat, if any one is there want to give additional supplementaries, pls contact on my email id([protected]@yahoo.co.in)

Regds

Dear all,

I hereby mr.Pradeep Kumar Holding a post paid bill connection bearring mobile no:[protected] not receiving my bill cpy to my mailing add from past 8 months hardly i received 1 month so plz make sure i receive every month before my due date so that i can know by bill details without that its very inconvenience to pay my bill promptly...

Dear Sir / Madam
I've resigned from Bharti Airtel Services Ltd on 04-Apr-2008. My PF A/c no. is HR/GGN/10693/001610.
Company has deposited withdrawal form on[protected], but not received PF amount.
I am in urgent need of that. Pls arrange the same and obliged

I am an Airtel MP Chhattisgarh. I pursuing my law degree from Raipur and since last 3 months I have been on roaming. On roaming I use to get my number recharged with Rs. 50 SMS pack and thereby avail 400 SMS. The charges were deducted according to roaming tariffs directly from my A2M SMS account.

On 30th June I got another such recharge done. My A2M account shows 400 bal. Yet when I am sending SMSs the charge is being deducted from my main account balance. I tried calling the customer care number but to no avail. Then I mailed to the customer care people. They guaranteed that the problem will be solved in 2 days, but its 1 week today and yet the problem continues.

Kindly take necessary actions.

Hi,

This is Ashutosh Kumar. Last saturday (4th July, 09) ihad lost my mobile. So want to block my number.
Here is the number ([protected]).
If the number is blocked, then please drop me a mail regarding blockage at [protected]@gmail.com

Thanking you in anticipation.
Regards,
Ashutosh Kumar

i have contact customer care about range problem on 7 june 2009 they have told me that your problem is solved within 7 days and give me a complaint number[protected], i wait 7 days but my problem still remains then i contact airtel customer care and ask about my problem they says your problem is solved by our side but i am still facing the problem, now i am contacting airtel customer care every 2 days every time they says your problem is solved in 24 hours, but my problem still remains. one day i am very tired and again contacted airtel customer care and says i want to talk to your team leader then one guy named Mr. Mausin Pathan talk with me and says that i will personally take care of your complaint and says me to wait up to 8 july 2009 after that if your again face this problem then take any action from your side so finally i am very very tired and complaint here. hoping there is anybody to help me.

Perdon my expression in the subject line. But that is 100% true. Here's why ...

I got AIRTEL service connected 2 weeks back, Prepaid. Having a Blackberry, I wanted to use emails and SMS. Hence when I asked the guy in the counter, he provided me with the Rs. 498/- internet service package. That was the only package provided in the flyer he showed me which is something to do with internet. The person in the counter told me that this is the package service I have to buy to get emails and SMS. I was also told it would take 2 days (48 hours) to activate this package. 4-5 days passed and nothing happens. I talked to the customer service at Airtel (phone). They took a day to find out that I have to visit a local Airtel office to setup my Blackberry enabling emails and SMS. I went to the Local Blackberry Airtel service counter and below is the conversation ..

Purba - Can you please setup my Blackberry to get SMS and Email?

Service Rep - What service you bought?

Purba - Internet Package Rs. 498/-

Service Rep - Did you buy Blackberry Service Also?

Purba - I was not told, Ok I am ready to buy, will that help me to use Rs. 498/-?

Service Rep - No, it will not because Blackberry Service cannot use Prepaid Amounts.

Purba - then what happens to that Rs.498/- I already paid?

Service Rep - I am extremely SORRY mam, its GONE !!! You should have got the connection from us. Why do not you buy a new handset from us?

Purba - what do you mean? How do I know I have to buy the blackberry service from a specfic counter at kolkata? Is this the way you handle customer?

*** NO ANSWER ****

I then called the customer service at Airtel again, but heard only one statement ... " The money is already with the SIM, we cannot HELP, SORRY ..."

SO BEWARE WHEN YOU BUY ANYTHING FROM AIRTEL

I am a NRI, and I will also make sure all NRI gets this message.

Dear Sir,
I take Airtel lappo card for custmer balance transfer prepaid card. But this sim card problem.
I told Distrubuter. But Distrubuter told me. You change ur mobile. But currntlly I use Nokia handset use for. Ideya and vodafone lappo card balance transfer. When I use Air tel lappo card. For custmer balanse transfer. This balance not transfer & when I check my balance transfer send message. This messager come to my mobile.
I request to u please sold me my problem. Please give me airtel company of pune chinchwad areya TSM no Or email id. Because distrubutor not give me response.

Regards
Rajendra kothawade

Hi,
i m Rajneesh.my airtel mobile no. is 0091-[protected].i m not subscribed for sai baba pack & fusionlounge services on AIRTEL LIVE.BUT everyday i find a massage that 1 rs. deducted from my balance for sai baba pack & 15 rs. deducted for fusionlounge services/week.that's why due to these regions it is very difficultfor me to use this service.so, plz unsubscribe me from these unlike services.<br />
RAJNEESH

Dear Sir,
This regarding our mobile connection no . [protected]that, we are facing problem in our mobile bill since the bill of Dec, 08 to till date. We have submitted a request on 20/04/09 regarding the same for dis activate the 900 min. local free @rs. 300 vide request no.[protected], the call was attended by Mr. Rishi at 121. The request was for remove the pack from this connection.
But next month we had received the bill there was found the double pack activated to this no. We are requesting to customer care again & again that kindly remove the un necessary charges from this mobile connection. every time when we are calling to air tel cc they giving some adjustments but not clearing the total unnecessary charges .
we paying extra charges for nothing. Some other Request no. are given bellow:
[protected]
[protected]
[protected].
21681111
21656335

Now finally we are requesting you that, please check the mobile bills from the bill of Dec, 08 (Bill no.[protected] to till date and adjust the remaining amounts and clear the debit credit amount to this no.
Your early action will be highly appreciable.

Dear Sir

I have purchased a digital tv of the Airtel company
I shifted from kanpur to delhi.
I want reinstallation of the product for which i have already made the payment
but company is not giving any service againt it.

my customer id is [protected]

Sanjeev

After having a talk with CC Executive, I had recharged Rs.2100/- for yearly Economy pack which has been activated immediately, ZEE BUSINESS channel is not included in the said pack. Therefore I had requested to their CC Executive to make a TOP-Ups of Hindi News plus (Request no. 787757) & also informed them that the One regional Channel (Suvarna) is not able to view which is included in Economy Pack (Request No. 785539).

To view one channel I am after them since almost a month.

Inspite of several reminder & calls, they are promising that it will get activated within 10mins etc but they are not activating the same, as I have sufficient balance in my account.

i have lost my mobile and when i am calling my no. i am geting response switch off. so please stop the all service of my no. now
simcard details :
sim card - issued by shova srivastava
mobile no. [protected]
add. - 49/13 s.c.awon street
Rishra, Bangur Park (Hooghly)
pin no. - 712248...

dear sir,
my airtel prepaid no is [protected]. i have not been able to send sms from this no for the past three months.however i am able 2 receive sms.i hav tried to contact ur customer service but to no avail. may i request you to please look into this matter....

hi iam an airtel mobile user and i am a resident of ekkaparamba, kuzhimanna village, malappuram, kerala, india..here there is no network coverage for airtel...but full range for idea and vodafone...pls take required actions...

Dear Sir,
I have purchased an airtel sim from an airtel outlet in bangalore on 18 June 2009. I submitted a copy of my driving license, filled the forms and also submitted one passport size photo. After one week I got a message saying my outgoing calls is barred since i havent submitted my documents. I went to the dealer and asked but he told that he has already submitted the docs. Then next day(27 June) i visited the airtel customer relationship centre at indiranagar 100ft road. Airtel executive Ms Josephine told me that they havent recieved my documents, so if i resubmit the documents they will remove the barring. I agreed and she redirected me to another executive Mr. Sashidharan. I submitted everything again that day and they reactivated my account.
Then after 6 days, on 3 July again i got a message saying that my incoming calls are banned since i havent submitted my documents. I was out state that time and was unable to make a call to customer care. Then on monday(6 July) I called to customer care and Ms Asha registered a complaint based on my experience. The same day i went to the relation ship centre at indiranagar and met the same guy(Mr. Sashidharan). He told that it was a mistake from there side that the documents are not reached the back office on time. He apologized and reactivated my account at 7 30 pm. I was able to make and accept calls then.
Then after the relationship centre office timing (after 8 pm) my incoming and out going calls are barred without any notice.
Now total i lost 6 days of calls (Still not active). I called to the customer care and Mr Kiran told that the complaint is raised. I spend 100 Rs for sim card and having more than 100 Rs talk time. I also activated STD booster which is valid only for 30 days. In that i already lost 6 days and still losing without making any calls. If anybody tell me what to be done next, it will be very helpfull. Since my number is already updated in our corporate directory and given to many, it will be difficult to get rid of this connection.I am losing valuable time fighting this.But i just dont want to withdraw without any result

dear sir i wiant to detail my no.[protected].

Hi,
I have a corporate CUG connection betweeen [protected] and [protected] where i was enjoying all the CUG discounts but suddenly without giving prior intimation the CUG connection was deactivated between these number and have billed for calls made and not been given any CUG discounts which i'm entitled to get.Hence as requested by Airtel i have paid back all the outstandin bill dues, now i wann the CUG to be activated as soon as possible and need to be reimbursed with the amount of bill which i paid for calls made between this number.Please take quick action on this complaint as i've been following up with airtel for past one month & still my complaint has not yet been resolved.

Hope you wont make me to take futher action regarding this issue.

Regards,
K.Deepak

sir/madam,
I would like to cancel my post paid connection.The numbers are [protected], [protected], [protected].
Because your agent cheat me .They told me that this is government scheme/senior citizen card.But when i inquire about this card in your customer care center, they deny about all this scheme.
so I request you to stop all services & cancel my all three connection.
If you require any information then contact no is 25803038.

Sir, I am Rajeshwar chandra dey & my number is [protected]. By mistake I have subscribed to your Sanjay jumaani Astro prediction WAP service. Now I am being charged Rs.1.00 for each day. I don't want to use this service. So please make me unsubscribed to this service. Please please deactivate this service on my number.