Airtel Complaints & Reviews

respected sir/mam,
my mobile no is [protected] and having a airtel postpaid connection . my plan is RVCG and I want my bill details during 4th April - 6th May. so please send my bill details on my email i.e. [protected]@rediffmail.com and also tell why your customer care no. is not working properly because the cant receive our quieries and they cant give positive feedback to me....

Dear all,

I am using the corporate cug connection for last three and half years under plan of rs.299/-. Now i have given a request for change of plan the same has been rejected by airtel team. Please find the case details below.

One of my friend told there is a 249 plan is going on in airtel, then immediately (Last two months back) i called customer care 121 they told me to visit our nearest branch or visit...

Dear Sir,
I had recharged my account with Rs.250 Voucher about 8days ago.And I had got the message that my account is valid till 13 July, 2009.But when i got a topup of kids Plus for Rs25 about five days ago.I got a sms from TA-DTH that my account balance is in negative so i should recharge it.And today morning it got suspended.I am surprised why my my account has been suspended though it was recharged a week ago.
I look foraward...

i was using postpaid connection . the bill was maded as follows.

1) Plan :399 new India roming
Call/min for STD: 50 ps

Example Number:[protected]

Call changed----
Expected 12 min -6:00
11:45 -----6:00 (correctl)
00:00:46
expected : 50 ps
Actual:1:00
000:00:08
expected : 50 ps
Actual:1:00

Thanks,
Kanna...

Dear Sir,



I did not receive any satisfactorily reply from the Airtel on the same and requesting you to please look in the details and provide the resolution.


I am mentioning complete details of the persons I have interacted with in the Airtel Customer care regarding this issue:


· 21-March-2009 with Mubashir: I inquired about the International roaming rates...

Purchased Airtel prepaid connection at Patna 2 weeks ago. No [protected].from local landline .The no cannot be reached.Message is' this facility is not available on your phone.'From local and outstation mobiles the connectivity is poor and even local calls have to be prefixed with 0 sometimes for calls to materialise.
I have taken up the matter with airtel but despite assurances there is no redressal.
P.K.sinha...

Dear All,

After a long ordeal of around eight to ten months i was forced to write to the nodal officer. My Airtel Mobile number is 9967662XXX. and i have been using this number since early 2007

Let me bring to your notice when my problem began. Since Aug 2008 when a fire broke out at one of your towers in south of mumbai the coverage at my residence in Andheri West got worse.

Since then i have...

Dear Sir/Madam,
Its Regarading from Last Eight Days i am calling Airtel Customer Care and they are not solving my Problem, i want to do ISD call from my number which i was doing before the thing is from last 10Days my isd facility is stop and when i am calling isd number they are telling you don't have sufficent balance in your account and i am having the balnce of Rs.200/-, i am fed up from airtel service i am the airtel customer...

4 months back I switched Airtel PostPaid to Airtel Prepaid becoz of poor network in my office as well as home and stopped using services from Airtel.Kept the number only for few imp calls. Sent SMS to stop Missed Call Alert service thrice.But in vain. inspite of recieving a confirmation sms that the service MCA has been stopped I am charged Rs 15 everymonth. I have all the sms saved as a proof and I am going to the head office of Airtel in...

Hi,

I have been with Airtel for more than 8 years and now the issues is that, they are not able to resolve my queries or provide proper compenstaion for their mistake.

In the month of Jan - Feb '09 they disconnected my mobile connection without any intimation nor reason. I am still get the bills for payment.

This issue was started due to network issue in and around Bangalore.
br...

Hi,

It is almost 4 weeks and my request to convert my Airtel prepaid connection to postpaid is not yet processed. Everytime I contact the person from whom I got the connection or Airtel Customer Service, I get a reply saying wait for 24 to 48 hours.. Got damn you guys it is almost 4 weeks now... how many days still to go???????? The rep who sold me the postpaid connection says that Airtel is migrating to a new s/w which is...

Hi,

I have taken ...Airtel postpaid connection by Feb 2009, After so manytimes request by mail or call...
I am not able to get my monthly bill soft copy by email not even AIRTEL sending me hard copy.

recently they sent it on wrong email, i again put the request to correct on email, but still I am not able to get my monthly bill on correct email.

please do needful

thanks...

10 May 2009
Officer
Consumer Forum
New Delhi / UP

Sub: Misrepresentation of Account Information
Manipulation in Deactivation of channel package
Customer ID:[protected]
Complaint Number: 695163 Dated 10 May 2009

Sir
I would like to draw your kind attention towards the following grievances:

1. Purchased a new Airtel Digital TV connection for...

sir
mai gaurav ahuja- c-132 gandhi vihar. sir manay air tel ka pospaid number use kiya the.
after some time may be 6th month after mujay pospaid number ki jarorat nahi thi. or
mera koi bhi pospaid bill due nahi the. uskay kuch dino baad meray pass airtel ka ek
monthly bill aaya. some thing 560rs. fir mujhay airtel costmer cair say call aayi.ki aapka
bill due hai. aap pay kar day. manay costmer cair par...

My Mobile No. is [protected]. The same has been misplaced/lost since[protected]. Kindly block the SIM card before it reaches to a wrong hand.

KINDLY LET ME KNOW THE NEAREST SERVICE CENTER TO MY PLACE SO THAT I CAN CONTACT THEM FOR FURTHER ACTION.

Regards,

Dhaneswar Mohapatra
Tel no.6678 6716/6566
C-304, 'Aklvya'
Sector-21, Kharghar-410210,
Navi Mumbai...

i received an sms on my airtel mobile no. [protected] by shell company uk international mobile draw
at 3:00 am IST on 10 may 2009 stating that i had won 5 lakh GBP. This is a fake lotto msg and the mobile service provider i.e airtel should be held responsible for such an act of fraud. and further the mobile numbers of the airtel customers should not be distributed like that. Strict action should be taken against this....

Hello India,


Hope you would help me. Please find below the correspondence with Bharti Airtel who is supposed to be one under TRAI and need to help customers. This is a ridiculous act from Bharti whom you have rated and approved as a service provider. This is a company which is supporting a criminal and even a nodal officer at the company doesnt care to even reply me.


I need India TRAI to take...

my mobile no. is [protected]. i had beeb using prepaid since 8 years, i got a call from airtel telemarketing & agreed to move onto billing. they came to me & took photocopy of necessary documents. they told me that it will be activated before 36 hours. but even after 3 days it is not activated. my prepaid connection is not working.

i spoke in call centre & they said to contact the person who took the documents....

Hello,

I have a airtel broadband connection in my name, whose bill reminders i receive on my mobile which is normal. Past 6 months, somebody has put my mobile number in their alternate contact number field. Now when due date comes airtel customer care leaves no stone unturned to abuse and threaten me to pay the bill that is not mine. I have complained to customer care many times, but they say I must find who did this mistake...

I just wanted to notify your about how I got robbed of my balance. On 3 May 2009 12:40 AM, My balance was deducted Rs. 85.20 and I was left with a balance of Rs. 0.23. At that time I was using Mobile Office(I subscribe to Rs 255/month unlimited plan). Then in Afternoon at around 3:45 PM I recharged my phone with Rs 350 topup(I got full balance). I open mobile office few minutes later and I was levied Rs. 0.30 data transfer charges. I shouldn't...