Airtel Complaints & Reviews

Sir/Mam,
I Hitesh Malsekar a resident of Kalyan(Mumbai) an new user of Airtel's PLUG TO SURF. Even I was informed by the Salesman of Airtel in Airtel office, that the connection would give me a speed of 236kbps. But since the day I have bought this device and been using it I have never got a speed more than 10kbps. This is surely against their words and much lower than their speed of 236kbps. This entire device costs me Rs 3600/= which is obviously a huge sum.
So, in this regard I would like you to take action against them and reimburse me the entire sum deposited or just solve the problem.
Thanking You,

Am a resident of kannur district in kerala state. when i was purchaising airtel plug n surf i was offered a very good speed, somewhere around 250 kbps, but guys never ever trust what airtel says.Am getting 4-5 kbps, which is almost 1/100th of what they offere!!!. imagine guys...

And one other thing is, you cant check its speed in airtel office as it takes 24 hours to activate. that actually is a nice trick, because customer will never know the speed till 24 hours after purchaising. Sooo???? we loose money which they wont give us back, nice trick. I hv been already traped. but guys if you know anyone going to purchase airtel plug n surf, tell them not to buy it,
this my request...

AirTel — Deposit not returned by AIRTEL

I was using two airtel numbers [protected] and [protected]. I closed [protected] 3 yrs back and [protected] a month back. After requesting 50 -55 times also I have not

received the security deposit I paid while applying the connection. They are just saying they had sent the cheque through the courier but I have not yet received any courier.

Hi:

Till Date I am waiting for my refund.

My name- Ravinder Lohia
My Airtel Number- [protected]

15-May-2009: Deposited Rs.6500 - for ISD
02-Aug-2009: Deactivated ISD request
13-Aug-2009: Req# 27988608: Request for refund Rs.6500 - deposited for ISD
12-Sep-2009: Req# 28339855: Request for refund
Sep Oct Nov 2009: Many times I called but response was system down
03-Dec-2009: Req# 29720443: Request for refund Rs.6500 -
20-Dec-2009: Complaint # 30031366: call center executive said dispatched refund on 09-Dec-2009 and I will get soon. Promise 09-Jan
16-Jan-2010: Complaint # 30468148: Escalation to Shahid
08-Feb-2010: Complaint# 30849808

Airtel Postpaid Number — POOR Response Airtel Cust Care-38216046.

This is with regards to the issue which we are facing for the past 48 hrs. I have been calling various people and talking to multiple executives in airtel to get this problem rectified but nothing is working. Each time I call and ask for the next level of escalation, I don’t get a proper response. The executives are not willing to send any sort of e-mail response about the problem and not even ready to share contacts details for the next level of escalation.So much so as I talked 5 times to 5 exacutives...evertime it started from the start of the page inspite of having allotted a complaint No i.e. "Manual settings" check the settings ,,,swith-off th mobile,,,remove the SIM & swith-on & will be perfect although IT NEVER RESOLVED THE ISSUE TILL NOW.

Really disgraceful to know that what is the SLA for this type of issue

Best part is I registered the complaint on 29th with a response that The service request no is 38216046.We will get back to you by 06-JUL-2011

Still now I have not received any call from AIRTEL afer even 48 hours even though Yesterday & today I talked to exacutives to expidite the process still no response.

My porting code will expire on 06th hence I am just waiting for couple of days. Really disappointed for the treatment with a Corporate customer.

This is with regards to the issue which we are facing for the past 48 hrs. I have been calling various people and talking to multiple executives in airtel to get this problem rectified but nothing is working. Each time I call and ask for the next level of escalation, I don’t get a proper response. The executives are not willing to send any sort of e-mail response about the problem and not even ready to share contacts details for the next level of escalation.So much so as I talked 5 times to 5 exacutives...evertime it started from the start of the page inspite of having allotted a complaint No i.e. "Manual settings" check the settings, , , swith-off th mobile, , , remove the SIM & swith-on & will be perfect although IT NEVER RESOLVED THE ISSUE TILL NOW.

Really disgraceful to know that what is the SLA for this type of issue

Best part is I registered the complaint on 29th with a response that The service request no is 38216046.We will get back to you by 06-JUL-2011

Still now I have not received any call from AIRTEL afer even 48 hours even though Yesterday & today I talked to exacutives to expidite the process still no response.

My porting code will expire on 06th hence I am just waiting for couple of days. Really disappointed for the treatment with a Corporate customer.

Can anyone help me if you have any e-mail id or no to escalate

Totally agree with you guys, they just been thought with few template, just mugged up and keep on repeating the same thing, specially i am disappointed with back office.

Airtel — Sim Card Blocked Due To PUK Code

my sim has been blocked by mistake.
now it is asking for PUK code.
my mobile number is [protected].
please help me out.
now i am presently in Jamshedpur(jharkhand).
the number is from jamshedpur only.

My Sim Has been blocked by mistake, now its asking for PUK code . please help me out .
my mobile number is [protected]. I am presently now in Jamshedpur (jharkhand) . the Sim is Of jharkhand only.

mera mob no. [protected] rejated hai use un reject karna ke liya 300 rs. saler mang rahe hai mai kya karu.

SIR, ME HAVE AN AIRTEL NUMBER, WHICH NOW BLOKED BY PUK-CODE.. ME NOT GET ABILITY, TO USE THIS NUMBER.. BECAUSE SIM WILL BE LOKED, & WANT'S FOR AN PUK -CODE..
PLZ SIR, HELP ME SEND MY MOBILE-PUK-CODE TO MY E-MAIL ADDRESS...

MOBILE NUMBER +91 [protected].
MOBILE SIM S/N-[protected] 0 .

SIM ADDRESS (Supporting doc) -- A DRIVING LICENCE X-ROX COPY, SHOULD BE TAKEN FOR SUPPORTING DOCUMENTS.. ALSO TAKE 2 COPY PASSPORT SIZE PHOTO.. IT'S A TAMIL NADU STATE Airtel SIM ...

Name-- K.SILAMBARASAN..
S/O -KALIYAPERUMAL.

285. ATTRANKARAI STREET..KUTHALAM, ,
GOPURAJAPURAM..NAGAPATTINAM.
TAMILNADU.
DOB[protected]..
VALID UPTO-:[protected]. (All INDIA permit TMILNADU driving License validation)..

My airtel number [protected] is blocked.Sim was taken from kerala.So please send me the pukcode to unlock

m sim card is blocked (PUK NUMBER) n none of the help lines are picking up!

dear sir please unlocked my sin that is [protected] it is from airtel

i have a problem with my prepaid account whenever i recharged my prepaid with any denomination. after the refill i have a problem of deduction of amount. on that type of message that you have been charged Rs.30/- text & subscripition base service on airtel wap. but i am not using airtel wap since last 3 months but the message from service provider is very quick when im again refill my account again balance deducted. after whole when we complaint to the customer care the customer care executive said on our system no service activated on your no. so what can i do to get free from this complaint. tell me the reply or any talk to officer other wise right now im think that i loddged a case against airtel in consumer corm.

i have a problem with my prepaid account whenever i recharged my prepaid with any denomination. after the refill i have a problem of deduction of amount. on that type of message that you have been charged Rs.30/- text & subscripition base service on airtel wap. but i am not using airtel wap since last 3 months but the message from service provider is very quick when im again refill my account again balance deducted. after whole when we complaint to the customer care the customer care executive said on our system no service activated on your no. so what can i do to get free from this complaint. tell me the reply or any talk to officer other wise right now im think that i loddged a case against airtel in consumer corm. mobile no.[protected].

pl unsubscibe wap services for my mobile no [protected] . immediately . as i am in no need of the same presently. i m making complaint for the third time .pls do immediately or else i will take some legal action.

Unsubscribe the WAP services from my no.[protected] as I have never subscribed for it nor I am interested in the useless and nonsense WAP service.Pl.unsubscribe it at once.

Hello,
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal (it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day.
Apart from that you can register the case for fraud of Credit card, Debit card, Abuse email, Hacking, Miss calls etc. For any fraud you can register online easily .
It is advice to register a case online with www.cybercrimepolice.com as they are very efficient .
Thanks

Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com

Message From: http://www.cybercrimepolice.com/

Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.

Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com

it is infom you that i bought an airtel prepaid connection at manipal karnataka MIT Campus(campus stores) under student scheme connection about 11/2 yrs back dated 14/[protected] &issued no. [protected].As address verification we deposited necessary documents asked at that moment. Now after 1 1/2 yrs they (airtel office at tiger circle, manipal)inform me that the number held by daughter is illegal & invalid .Initially they barred the incoming &now outgoing as well.When I contacted Mr Asif customer care technical executive at [protected] he informs me THAT THE ENTRIES ARE NOT MATCHING. if the fault lies on the person who enters wrong details &mixes up all the entries then why the consumer be held responsible for such a deed.Besides the balance which was around Rs400/- has become ZERO when a new sim is issued onthe same no.I categorically regret the dictatoriol behaviour of such arenowned company like yours on genuinine subscriber. As I have been informed that nearly 1000 no. are suffering with the same fate. Isn't that the person has mixed up all the entries because of the rush on the addmission day at MIT MANIPAL.Kindly see that the subscriber is not harasssed on no fault of his/her.I wiill feel happy if the things are put in normal order as previously with the balance &good sense prevails.Inform me at above Email addressOR mob no.[protected].
thanking YOU in anticipation
DR.VINIT MINOCHA

Hello,
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal (it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day.
Apart from that you can register the case for fraud of Credit card, Debit card, Abuse email, Hacking, Miss calls etc. For any fraud you can register online easily .
It is advice to register a case online with www.cybercrimepolice.com as they are very efficient .
Thanks

Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com

Message From: http://www.cybercrimepolice.com/

Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.

Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com

I am also facing the problem of airtel net connection. It is not working properly. Sometimes it is very very slow and sometimes the connection is not getting. I have called airtel agent to come and look the problem. But he is not responding. So what I have to do .. Please say the solution.

ma chata hu ki mara mobile life time recharge ho gaya my mobile no [protected].

Thankyou

prepaid service — airtel radio service without consent

My Mobile No.is [protected]. Today at 10.42 i recharged my mobile with rs.100 (Transaction ID[protected]. At 10.56 a message from 543213 has received mentioning that "Airtel Radio has been renewned on your mobile and you have been charged Rs.30." Without having request from me your company have debited the charges from my account. I have contacted customer care 121 and I am helpless.
I don't need the Airtel Radio service. Arrange to credit the amount charged atonce.
Thanking you,
v.purushothaaman

Airtel Prepaid — hello tunes subscribed amount deducted

on 29 11 09 i got a call from airtel i have lifted and listen the call it is about Hello tunes i have not selected and the call ended . after some time i have received message saying you have been charged Rs.30 for 30 days and i saw my baance there is a reduction 30 rupees in my account. i have unsubcribed but my amount not received.

cheap guys.. makes money worst than a begger does... it happens to every pre-paid offer.

Airtel Prepaid — Deducting amount for unsubscribe services

Hi ,

I haven't subcribed for Airtel Jokes , for which they are deducting 1 Rs Daily. Even after complaining this to a customer care person called "sentil nathan " this is still hapeening.

without my knowledge Airtel Radio has been subscribed and they have deducted rs 30 from my account.

I don't know why Airtel is providing such a poor servies to customer .the Person who interacts with people is not good .

Request refernce number : [protected]

mobile number is :[protected]

Thanks
Sathish

Today i. e. on[protected] at 05.36.22pm from sender no. 5432105 I have received a message, "Matrimonials on Mobile service has been renewed. You have been charged Rs.10 for 10 days of service". So also, on[protected] at 08.42.35 am I have received a message" Thank you for subscibing to Matrimony on Mobile @ Re.10 for 10 days.
WHAT IS THIS NONSENCE ? WHEN AND HOW I HAD SUBSCIBED SUCH USELESS SERVICE ? WHO HAD GIVEN U SUCH RIGHT TO DEDUCT AMOUNT FROM MY ACCOUNT WITHOUT MY CONSENT ?
YOU ARE HEREBY REQUIRED TO STOP BY SENDING SUCH MESSAGES TO ME AND RETURN MY MONEY DEDUCTED DIRECTLY WITHOUT MY KNOWLEDGE AND CONSENT, IF ANY.

Airtel India — Deducting money for Airtel Radio Service without my consent

Dear Sir,

I am a prepaid customer of Airtel. I have two prepaid sims. One with No.[protected] and the other with [protected]. I am using Airtel services for more than four years. The later number was added just six months back.

Last week, on 09.12.2009, from my [protected], I received a message stating that Rs.30 deducted from my account for subscribing the Airtel Radio services. I did not ask for it or send any SMS requesting to subscribe the service. But the company deducted Rs.30 from my prepaid account with out asking my permission.

When I asked your customer service Executives, about this problem one said the money will be credited back to my on 11.12.2009. (With great effort I could get their services) So, I waited, but it was not credited back. Hence, I called the customer services again on 11.12.2009 and was informed that no money will be credited back as I had requested for the services. I was shocked and told them that I did not asked for any such services to subscribe but she was not in any mood to listen to me. She repeatedly told me that the money is deducted only after my request.

I very much clear that I did not ask for any such services or send SMS requesting them. I am a 54-year-old person and a simple user of the cell phone. I don’t ask for any special services offered by your network and I never used any one so far. And there are no children in our house to play around. It is a pure game played at their end. This service is activated to my phone at their end with out my consent and the money also deducted for the services. I

I don’t know how many innocent people would have affected like me? Out of which how many would complain? They are taking this as an advantage.
Please take necessary action against them and ask them to stop the practices like this in future.

Hoping to hear at your end,

Thanking you,


(N.Bharadwaj)

Deducting amount for unsubsribed services

"Matrimonials on Mobile I have received a message" Thank you for subscibing to Matrimony on Mobile @ Re. 10 for 10 days. WHAT IS THIS NONSENCE ? WHEN AND HOW I HAD SUBSCIBED SUCH USELESS SERVICE ? WHO HAD GIVEN U SUCH RIGHT TO DEDUCT AMOUNT FROM MY ACCOUNT WITHOUT MY CONSENT ? YOU ARE HEREBY REQUIRED TO STOP BY SENDING SUCH MESSAGES TO ME AND RETURN MY MONEY DEDUCTED DIRECTLY WITHOUT MY KNOWLEDGE AND CONSENT, IF ANY...

I have also not subscribed for any career tips nor health tips, for which they are deducting 1 Rs Daily. According to the given msg I tried deativating by dialing *321*665# but on return I get a reply saying "Sorry we do not understand your msg"

I really do not understand without our consent and knowledge how one can deduct money from my account. With this reason I am unable to call neither send any message. So far, without my knowledge Airtel has been subscribed and they have deducted rs 20 from my account.

I don't know why Airtel is providing such a poor servies to customer .the Person who interacts with people is not good . I seek an immediate resolution for this.

mobile number is :[protected]

Request you to please look into this matter and revert with suitable action.
Thanks
Ambika

Airtel — subscribing the services and deducting the money without consent

Dear Sir,
My mobile number is [protected]. time and again the airtel subscribe the welcome tune and deduct the money without opting . after reporting to custmor care no action is taken . there should be no subscription of any services without my consent.

thanking you

Airtel/Prepaid Service — Deduction of amount

Its a small amount but need to rectify with Airtel.
The situation: Deduction of 60 paise for using of Airtel Live services.

I have not registered or asked them to provide this service to me.
Further I requested them to stop these services to me. They state I should disble the service on my phone.
I fail to understand why should i make any changes to my mobile phone.

The Airtel Live service should check if I have paid or asked for the service also they should state/alert that you would be charged if the service is utilised.

I know its a small amount but am tired of these deductions from the side of Airtel.

Have earlier been deducted for amounts Rs 40 and Rs 5. these were credited back. But am tired of doing these rounds to the Airtel gallery.

thanks & regards.
Montesh
[protected]

I Jitendra Singh My Mobile No is [protected] I have received a call from Airtel Radio Service From [protected] and when i disconnect the call a Message came that Thank you for choosing airtel radio service. You have been charged Rs20 for 20 mins of music. Valid for 20 days. Without having request from me your company have debited the charges from my account. But i have not choose any service. I am very helpless Please arrange my credit to my account. I am very thankful to you.

AirTel — Hello tunes deduction

Hi,
I had to deactivate the Hello Tunes activated on my mobile no [protected]. But the amount Rs. 60 for 2 months was deducted without any warning. I called the customer care and asked them to stop the service and refund me the money.I was told that the money would be refunded in 20 minutes and the Hello Tunes service was deactivated.It has 4 days since I called and I have not received the refund though the Hello Tunes service has been stopped. I cannot even talk to the customer care executive now since that option is not coming now. Please look into this matter as soon as possible.
Thanks and Regards,
Mallika Dutta

still I have not received my refund of 60Rs

Dear Rakesh Ranga,
Airtel Consumer Service Team,

Thanks you for your prompt action in reverting the wrong transaction. But see that it should not happen next time or others, even though it is a small amount it creates some mistrust.

Thanks & regards,

Mallesham Karre

Dear Sir/Madam

I have already inform you that I'm unable to download any long size movie, due to very bad internet connection, where data speed s less than 1 KB/S. it is the most slowest I.C among all connection. I hope you will do a suitable step as soon as possible.

With regards Subhrejit
W.B, Kolkata 700074
(0)[protected]

temporary airtel internet connection is available in kerala or not, if available please expalin me the procedures to get the connection

Hello,

I wnat to activate my internet connection for prepaid card of airtel what are the charges and how much time will it take.

Dear Sir / Mam

I am using a Airtel prepaid connection . I want to activate internet connection on it.what is charges for this.what is the speed of downloading and uploading on prepaid connection . I am using a samsung multimedia hand set model no. is SGH-840

Deepak
Delhi

AirTel — prepaid internet connection

dear concerned,
i lt col r natarajan have a prepaid internet connection , sim no [protected]. this is a 450 Rs plan and payment for which is reqd to be done on the 20th of each month. i have this connection since feb 2010. i have done the last payment on 20 nov 10. however the connection never got activated. a no of complaints followed thereafter which are available in your records. i was told that a zero rental plan has got activated by mistake.
each time i give a call the customer care would assure me that the 450 plan would be activated in next 4 hrs. this never happened and thanks to the lackadaisical attitude of the airtel customer care who care no less, that i gave up since i was only given false assurances. however i now want my connection to be disconnected and my pre paid amount be reimbursed at the earliest.

I am a aietel prepaid customer. Few days ago i called customer care and activated internate facility on my mobile. but from yesterday whenever i tried to access internate it is showing INVALID GATEWAY IP.
Kindly help me with my problem and allow me to access internate.
Thanking you.

I have airtel net connection with phone no.[protected] with account no.14333081 at Plot No.740, Secretariat Colony, Puppalaguda Village, Rajendranagar Mandal, Rangareddy Dist:500075, Andhra Pradesh, when we are in india the panchayat people laid drainage line in our area. In that process the net cable is damaged as per our tenents. I asked them to file a complaint over phone. though they have given complaint, no action was tekn so far. I am returning to india during this month. I, therefore, request you to take immediate action for reconnecting the damaged net cable connection so that i can use it immediately on my return and there will not be any problem in using the internet connection. i have arranged the bill payment during my absence and the payment is made regularly. For any help please contact our Tenent Mr.Manohar Reddy, Mobile [protected]. I hope that the damaged cable connection will be rectified.

Yours faithfully,


R.Venkataswamhy

The resolution and positive response from Airtel. But still this is a nuisance.

Name and number removed from the contents which is the response from Airtel.


Dear Mr.ABC,

Thank you for contacting Airtel.

You have expressed the concern over the activation of the VAS service without your concern and revert back the amount deducted for the same for your Airtel number 98xxxxxxxx.

We understand your concern and will work towards resolving the same.

We apologize for the inconvenience caused to you in this regard and would like to assure that appropriate action would be taken to rectify the same.

As per service request number ASASSAS the amount deducted for the VAS service has already been credited on your account.

We would like to confirm that your concern regarding deactivation of the VAS service has already been registered and we will revert you soon.

We request you to kindly bear with us till such time.

We really appreciate your association with Airtel and it has always been our constant effort to serve you better.

Kindly revert us for further clarification regarding the same.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards,

<Name_AAAAA>
Customer Care Executive
Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

By sending STOP sms to 121 and UNS to 52906 you are confirming that you have subscribed this service. You should never send request for un subscription if you have not subscribed. Ask service provider to remove the service and refund the money deducted.

plz send details of [protected] name address

I am also facing the same problem. Cricket alert is activated on my number without request & unable to stop the same. Rs. 5 are deducted from balance every 5 days. I have send sms STOP to 121 many times but of no use. My mobile number is [protected].

Is this service can be stopped ? otherwise I have no choice to stop the connection

please stop airtel company advertisement phone & SMS what I Do pls say me

The same thing happened to me. I am getting cricket updates though i have not subscribed to it. Getting some Promotion SMS also. Its really a headache.

i too face the same problem.is it a way of making money for connections?i am losing 7 rupees per week since one and half month.i have not opted for cricket alerts, plz find me a solution

WHY R U START CRICKET ALERT ON MY MOBILE AUTOMATICALY

i m getting cricket scores without subscription. they are charging Rs. 3 per match for the alerts.
i dono how i can stop this. please help me..

Airtel Prepaid — Unwanted Subscription headache

Hello,

My Mobile number is: [protected].

From past few weeks I m getting some baba ramdev messages reagarding health messages.

I have got sms saying that please call this number to dactivate the service, When i call that number after too many trials also, i have not got any option to deactivate the service.

I also tried to reach customer care number 121 but that also fails everytime I make a call the reply I am getting is that just all customer care executive are busy please try after some time.

This is worst service from airtel.

Please stop all such nonsence and I want to deactivate my service as early as possible. also please refund my money whatever are getting deducted becoz of this from last two - three weeks.

Hoping to get early response from you.

Thank you.

Airtel sucks. I hate cricket. Stop this alert. 121 is not working.

Sir

My Mobile No.: [protected]

Sir, I have Purchased a new Sim [protected], and on same day submitted all necessary document, It was activated on same day. but the problem start from next day I was able to receive the call but having problem during outgoing call (I can't made Outgoing Call inspite of sufficiet balance), when I dial for *123# to check balance it shows "you are not the prepaid customer" now after 2-3 days mobile does not accept the sim & Shows "Sim Registration Failed"
Kindly Solve my problem, and get my sim worked

Thankin You
Azim Ahmed Sabir
[protected]

Hello,

My Mobile number is: [protected]

From past few weeks I m getting some baba ramdev & Love Tips messages for which I have never subscribed. It was daily deducting my balance.

I don't no how to deactivate that services when tried to reach customer care number 121 they shows no information regarding deactivation

Kindly help me...please

Hoping to get early response from you.

Thank you.

Anjum Sabir
Wardha

i m getting cricket scores without subscription. they are charging Rs. 3 per match for the alerts.
i dono how i can stop this. please help me..

R/Sir
WIth refrence to my earlier compalaints belonging to mobile no. [protected] it was said by Manoj Kumar Srivastava that you concern has been resolved on 12th september, but when i reached to your airtel shopee to change the sim, they told me that you no. has been deleted from system, now I don't no what I have to do, please solve my problem or have a option to put the case with Grahak Manch

Thanking You!

Regards
Azim Sabir
[protected]

Airtel Prepaid Service — charges for cricket score & other sms

I am a airtel prepaid customer since last 10 years.My no. is [protected].I have not subscribed for cricket score sms nor for any other service.But forcefully the cricket score sms are sent by the smart airtel girls and boys.I am noway interested in such type of service/sms.I appeal senior airtel officers to look into the matter and do needful.

Airtel Prepaid Service — UNWANTED CRICKET SMS

UNWANTED CRICKET SCORE SMS & OTER SMS
Sir,
I am airtel prepaid customer since last 10 years.My no is [protected].Iam least interested in cricket score and other service.I have not subscribed for such service.But forcefully sms are being sent and charges are dumped.I appeal to senior officials to look into the matter and oblige.

my cel number is [protected] and my balance is on mins 10rs iam not able to send the deactivation msg for cricket alerts which i havent activated . pls help me

Cricket alerts very disturbed how to stop this one otherwise i change my network service actually i don't no how to activate this alerts

Hi friends, i also having this problem, but i solve it,
Just type (stop & send to 121) and folllow the instruction,
And enjoy its totally deactivated!!!

yes' i too got it please some one say how to unsubscribe am loosing my money

Many times Airtel cuts our valance without any information. Like if we don't want Hello Tunes then also they just send message that your Hello Tune is activated for 10 days for 10 Rs. What is this??? If you are in loss then inform in Medis they will help you to take out some richest person to help you. First inform customers then cut their balance.

Same problem..they are literally *looting* 5 Rs. per day from thousands or lakhs (hopefully not crores ) of customers everyday without their consent. This is unacceptable. We send 'STOP' to 121. We get a reply from 1210 saying reply with the serial number of the service to stop.

They slyly make the message confusing :

1.Cricket updates listed as a '2nd' option and there is a number '543212' beside it. Not sure which one to send(and forgive me for not maintaining a database of airtel utility services which I later discovered that it was a hello tunes number..I have much more important things to worry about in my life) ..and by that time ..they are probably billing us for messages to 121 or any godforsaken airtel service number.

2. Reply to 1210 or 121 or 543212 or ??? etc..( maybe 911 or 100 should work from next time )
By the way, MANY phones (including sonyericsson models) cannot send sms to 1210 ...(Does airtel know about this..infact, they should.. because they are a mobile network and should have some knowledge about devices using them...so is this is an intended scam?? god knows. ) If i send an SMS
as 'STOP 2' to 121 ..i get their favorite reply: "Unable to process request" ...but magically you can "process " 5 Rs. a day from all o[censored]s very efficiently without letting us know or do anything about it !!! great job!!

3. Now they even started a 'job service sms' to my phone ..(why airtel why? I never subscribed to anything..stop bugging ( read harassing) me with all your updates ...nobody cares! ...why are you pushing me and thousands of others to sue you?)

4. Their email service is horrible. The only reply they know is " We cannot process your request" ..(was your site written by third-rate programmers who cannot recognize the phone number even if it is the only word in the subject???? or are your "higher level engineers" third-rate programmers who know *NOTHING* about giving proper instructions in the email???? ..are they even programmers ?? god knows.)

For the sake of other readers, Here is your "prompt" email..atleast thats a flimsy reason stopping me from ranting about the speed of your service although I cannot say anything positive about the quality of your service.

Dear Customer,

We are unable to process your request as:
1. Airtel mobile number is not mentioned in your email or
2. Airtel mobile number is not mentioned in the correct format
We request you to resend the mail again with the Airtel Mobile Number mentioned in the Subject as per the following format:
98XXXXXXXX or 99XXXXXXXX
Assuring you of our best services, always.
Warm Regards
Airtel Customer Service

What is the exact format? DId you clearly specify what is the format? Is it just the number or some string with "number:98xxx.." form ? Is it not enough if the subject of the email is a single string, with no spaces, containing only numeric characters corresponding to my mobile number???

This is the situation for educated citizens in developed cities. God knows what diabolical plans they have in their development teams to exploit people in rural or under developed areas (particularly in andhra pradesh) where most of them don't even know how to send sms and prepaid is their preferred choice of payment .

Learn to provide better service, airtel...(or rename yourself to 'con'-tel ) ..you have serious usability issues ( usability disasters is an apt substitute) to fix..( start from giving other "working" non automated email addresses to your firm ..in replies from [protected]@airtel.in )

Honestly, I cannot wait for that number transfer option to other networks like idea..I Will most definitely lose my airtel connection like a disease.

"My attitude towards complaint" : ("Agree", "Neutral", " Disagree" ???) .. "Agree" would be a gross understatement...be prepared to hear from my lawyers soon at the consumer forum if this is not solved or replied to as soon as possible.

And I WILL NOT give you my email or phone number in public ( I hope you understand asking for a person's email id or contact details to be published in public is a violation of their privacy and security) ...

Answer my questions here. Why can't you Build an online interface for stopping services??? Afraid your scam will not work anymore? Even if you have such an online service, its poorly publicised I could not find it anywhere...(I don't want to ask if it is done intentionally.. i already think I and everyone others know the answer)

This user "airtelpresence" ..does he/she respond only to the first complaint ??? Not getting the reason for this nuisance and the solution to my problem described in the above post will further aggravate my anger.

I will be forced to soon send this(the previous post) to all leading newspapers in andhra(before I approach the court) where they have a section for user complaints. Hope I find a larger audience there which should help solve my (and the majority of other customers especially in rural areas who do not have much of internet access or a medium to voice their opinion ) problem... praying earnestly for mobile number portability to pick up in andhra ...for readily apparent reasons described above.

I too am facing the same problem.Rs 5 is deducted from my account daily. my mob no. is [protected].

Airtel — Cricket score Sms

sir/madam
i m still getting CRICKET SCORES on my mobile . I called airtel many times and everytime AIRTEL executives assures me that the service will stop in 24 hrs. please unsubscribe immediately.
mobile number - [protected]

manesh

Airtel / Pre-paid connection — Unwanted subscription of cricket alerts

My name is Vijaya bhaskar Vempati and i have Airtel pre-paid connection, number is[protected]
I am receiving cricket score alerts, for which i have never registered.

Airtel has taken all of the pre-paid balance available and i am not finding anyway to stop these SMS

Please stop sending this and taking out my balance

Many thanks in advance,
Vijayabhaskar

I am facing the same problem as vijay..am not finding a way to stop this service

Shrivatsan
[protected]

Dear Sir,
I am Bivash Jasu, my mobile no is [protected](Airtel)which use since 2006, but now my no is error registation faield, Approx 03 month stop this number due to my illness(01.09.2010 to till date), i can not recharge this time due to my ill ness(Accident due to Fire & colur born facture).I request you pls active my no([protected]) as early as posiable other wise we will lose my all releationship circle.

So, pls...pls help me.

Regards
Bivash Jasu
Dharashimul, Hooghly