Airtel Complaints & Reviews

Hungama TV and Cartoon Network Should be added to value pack 115
So more customers will be attracted towards your sevice and more will feel to switch off to digital tv
unlike tatasky, big, dish tv doesn't have these channels so it will be the popularist company in the town

I am having Nokia basic model which can store 50 numbers in it. Airtel SIM card can store upto 250 numbers. Since both the memories was full, I approached Airtel outlet in Jayanagar 9th Block, Bangalore. They asked me upgrade to 64K SIM by paying Rs.75/- which is having a capacity to store 500 numbers in it. After reactivating I realised that it is same as old SIM. When informed about the problem, they said we can store more numbers using Airtellive. Now they have taken time to resolve this issue.

Why the hell these people without the knowledge sit in the outlet and fool people. Will they refund the money and the time I wasted

I Thavasilingam Chandramohan, resident of 164, Venugopal street, Mogappair, Chennai has been a customer of Bharati Airtel Ltd for several years. My latest bill has not been paid because of the negligence by my personal secretary and hence the connection has been cut. An executive of Airtel had come to my office and used abusive language and threatened my staff and hence I did not make the payment and I demanded an apology before making the payment. However there was no response and to my shock I started receiving calls from my contacts saying that they are contacted by one Narasimhan from Airltel and he has been asking obscene questions and has made remarks about them. He has also revealed them about the number of calls and the duration of the calls I have made to my contacts. It was also shocking to note that he had ignored my male contacts and had only done this if they are women. Subsequently another collection agent Satish Kumar had come and again abused my staff on 16th of April and I lodged a complaint with Nolambur police station. The matter was enquired and the collection agent was let go upon his apology. I also handed over a check for my pending payment and requested Narasimhan not to call my contacts henceforth. However to my shock, I found that Narasimhan had called my contacts on the same day and used obscene language and asked questions that were embarrassing to the women. It was really painful for me as my contacts had started shouting against me and hence I issued a stop payment for the check I have issued. The issue became worse after this as Narasimhan called my contacts and told them that I had asked him to collect the pending payments from them. When they pleaded ignorance, he has also threatened them for cheating and said that he will send goondas to recover the money which I had given them. Since all of them are women, the did not want this to be an issue and they have been calling me and shouting at me to stop this nonsense. I took this matter up with the legal advisor of aritel and I had also reported this to them, however there has been no response.

In the meantime, one of my contact had lodged a complaint with Vellore police station and I was inquired where I revealed the whole story and told them that I will lodge a complaint and forward the same to them. For the past few days things have gotten worse as Narasimhan seem to call my contacts very frequently and when I asked him to stop calling he rightfully says that he has my call log and he will continue to do so.

I wonder as how a reputed company like Airtel gives the customer call logs to executives and collection agents and I also would like to know how my call logs including the duration had been made available to an executive, I understand this is my private data and Airtel doesn't have the right to distribute it as it is against my right of privacy. I feel extremely painful and naked as someone who at a very junior level has got access to my private data and I wonder how many of them have the same, I am sure this is a very serious issue which these big companies do not mind doing it and they are doing illegal things without any fear.

R/sir
My sister Mohini Jain Join Bharti Airtel as office assistant at City Center Gwalior M.P. 14April2008 by Navaneet Singh CSD SMG( mobil no.[protected] ) address.. BH62 Dindayaal Nagar Gwalior at the time of joining salary ..4500/- after one month (20May2008), she select Sambidaa Shikhak_3 and join this . Befor the left Airtel job call Navaneet Singh release salary 4500/- they told salary check don"t received after some days "I call you ". After one year salary not release many more round of Airtel office .what i do please resolve my problem & help me.
thanks

Anoop Jain B/o Mohini Jain
Address- Kirar Coloni Kampoo Lashkar Gwalior M.P.-474001
Mobile-[protected], [protected]
[protected]@yahoo.com

i have purchased a airtel life time sim in dehradun on 15 may 2009.
i have requested customer care for activating GPRS or airtel live on my sim but yet i have not recieve any response from you. Every time i call 121 they said we will activate in 24 hrs n yet not activated as 1 week paas as if now .
Activate my account soon or i have to throw this sim n buy some other sim for using gprs service .
Iam not atll satisfied with this behaviour of yours and want my answer soon as possible.
thanku [protected]

I've never subscribe any such services on my mobile ([protected]) and I've been deducted more than Rs. 100 from my talktime over a few past months. Please unsubscribe such services from mobile immediately.
I was not expecting such things from such a reputed brand like Airtel. Its like forcing its customer to the consumer court.

Please do an immediate action on it.

Thanks,
Nishant Sharma
[protected]

Mobile number [protected] was og (outgoing) barred because of zero usage and then suspended the line.
THE STORY:
A female vendor from Airtel call on my place and explained me the scheme. I gave her the cheque of Rs.500/- in favour of Airtel. However, I told her that I want the activation of the said number only after 15 days after I come back from outstation.
I was shock to see a mobile bill. After I insert the sim card in the mobile I found that my mobile was og barred. I called the customer care 3 times. Every time they told me that the number will be activated in the next 4 hours time. I got fed up and the fourth time I told the customer executive to cancel this number. The cancellation number is 21681380. I received a verification call from the Airtel head office. The executive named himself Mr. Ashish. After learning my end he regretted on company's behalf and gave guaranteed that this line would be activated in 2 hours time. This line got activated. I did made 2 or 3 calls. 2 hours post activation my line got suspended. No intimation, nothing and I have no way to find the real reason of this suspension. I approach Malad w. gallary. The female officer simply told me to make payment of this bill and your zero usage is the reason of suspension and it is government law. I asked her that how was my line activated the previous day and I made some calls from it. She denied to reply on that. I told her to cancel this line. She pointed blank (refused). Can I ask for my money Rs.500? Can i go to consumer court with this issue and get compensation for this harassment?

I have activated Airtel NOP in my cell NO: (+91)[protected]; by paying Rs:98; on may 23rd 2009. And it is already 48 hours are over . But i didn't get any Airtel NOP settings in my mobile . My mobile is ( LG KG 195 ). Please help me by sending the settings of Airtel NOP and by activating it on my mobile No. Please sir heip me . For me it is very necessery to get Airtel Nop today it self . Please sir, please sir, PLEASE...ACTIVATE Airtel Nop.

Thank you and best regards sir..
Mathews

wap.mobifun.in Therefore I am losing Rs20/- from my bill. I don't want this service so PLEASE stop this service and save my account balance.(My cell no:[protected])

I had requested to change my plan from 499 to 199 with effect from 7 march 2009 .the bill is overcharged for the period 11 mar 2009 to 10 april 2009. Rs 330 should have been adjusted from my bill.I visited your saharnpur office 8 times personally & made complaint to lucknow also.
I was assured that Rs 330 will be adjusted from my bill 11 april 2009 to 10 may 2009 but same has not been done instead of giving rebate Rs 75 has been charged as late fee.
I am totally dissatisfied with your services.

Iam a Airtel subscriber for many years now, since last 8-9 months i am facing with call disconnection problems both incommnig and out going, it just disconnects in 2-5 seconds, i am not able to make a full conversation ever, i have logged complaints to the Airtel CC, but this have only one thing to say, i.e we have taken the note & the issue will be resolved in 48 hrs, that's it, i have changed my sim card to 32bit/kb whatever, i was asked earlier, i have also changed 10 cell phones of different makes, it just dosen't work., worst is when iam driving, this is with full network shown on the cell.I keep on receiving their calls every now and then if iam having any problem, i have to give the whole explanation every time, now i have stopped using the airtel for making calls, just using it for incomming, that too if it does not disconnect., and bought a new service, i cannot discontinue the service as all my old clients have this no. I dont know how to resolve this problem, There is just no support from Airtel.

pls help me unsubscribe to airtel frenzo service . mob no [protected]

Dear Sir,

There is one guy who had taken all my ID proofs and taken a new airtel no.([protected]) and using it from last 4 months.Now the airtel people are calling me to pay that bill. If I had not used that no. why should i pay the bill. you can check the bill details.
The Contact person for above no is Mr. Shiv charan chugh
His contact no is [protected].
Please help me out of this...

Thanks & Regards
Sonia Anand
[protected]

Respected Sir/Madam,

Subject- Compliant against Mobile No-[protected]( Airtel Services Punjab)

Myself Vinay Gupta having connection No.[protected].This airtel connection [protected](Youth Pack)in this connection i was availing the service of GPRS(Mobile Office)@ Rs.99 Unlimited access .

Airtel has deactivate my GPRS(Mobile Office) on 14/05/09 at 8:55pm without my information.On 17th May 2009 The balance of Rs. 84 has been deducted from my airtel account without any use.

i have done many Email & Compliants on [protected]@airtelindia.com and Nodal Officer also but still now didn't get any resulotion.

In last year airtel has deactivate my Mobile Office service without my information. but on behalf of My complaint again activate my service.

i request to please help me for activation of my Airtel Serivce of GPRS(Mobile [protected]@Rs.99 Unlimited) or Youth Pack & Refund my Deducted Balance Rs.84


i am waititng for your call on my alternate no.[protected]/[protected].

vinay gupta
[protected]
Distt-Ferozepur
Punjab-152022

23/05/2009
To,
Bharti Airtel Limited - Enterprise (Corporate),
3rd Floor, C-Building, Vega Center, Swarget,
Oppo. Income Tax office, Shankar Sheth Road,
Pune-36.

Sub:- No action taken against my complain made with Mr. Sagar Kulkarni, executive, Airtel, Aurangabad regarding non coverage of Airtel network at our residence since last eight months, using six phones by us under corporate plan scheme of your company.

Sir,

We had made a complain at your Aurangabad with Mr. Sagar Kulkarni, your Company Executive,
On 15/01/2009 regarding non coverage of Airtel network at our residence using six phones by us under corporate plan scheme of your company and also with your customer care – 121.

Further we had requested you to give us credit of monthly rent and fixed charges since November’2008.

Our network problem has been verified by your technical team staff and executive from time to time but no actions are taken yet. You can check the same with your technical official Mr. Bhusan [protected] in Aurangabad.

The old complain is also enclosed herewith.

Please go through with the same and take immediate action and refund last eight months rent.

Thanking you.

FOR ASHOK RATHI & ASSOCIATES



(ASHOK KUMAR M. RATHI)
PROPRIETOR

Encl. : Old complain with reference telephone numbers.

The details of Numbers we are using are stated as below:
1. [protected] A/c. Number[protected]; 2. [protected] A/c. Number[protected];
3. [protected] A/c. Number[protected]; 4. [protected] A/c. Number[protected] ;
5. [protected] A/c. Number[protected]; and 6. [protected] A/c. Number[protected].


15/01/2009

To,
Bharti Airtel Limited - Enterprise (Corporate),
3rd Floor, C-Building, Vega Center, Swarget,
Oppo. Income Tax office, Shankar Sheth Road,
Pune-36.

Sub:- Non coverage of Airtel network at our residence since last four months using by us under corporate plan scheme of your company.

Sir,

We undersigned using six post paid connections under corporate plan of your Company since more than one year. All the services were quite good enough but since last four months we are unable to get Airtel network coverage at our residence. We had made number of complaints with customer care and local outlets of your Company for the same but unfortunately still the problem is live as it was. We got number of assurance from your side to tackle the problem time to time but the same is unsolved.

Further we got assured from your customer care that your monthly rent will be waved off for all the periods charged during non-coverage on all the six phones using by us under corporate plan. But unfortunately these charges are still billed to us and no credit for last four months for these monthly rent charges were given to us.

Since the problem is still live and your commitments are continuously failing, we would be forced to surrender all these numbers as on last day of our billing cycle if the network coverage problem at our residence is not solved and also the credit for such monthly charges were not allowed to us in up coming bill of next monthly billing cycle.

Hope you will consider this grievance at most urgent basis and take immediate step to resolve these problem. Please note that we would not get you recollect back as we got fed-up from your side.

The details of Numbers we are using are stated as below:
1. [protected] A/c. Number[protected]; 2. [protected] A/c. Number[protected];
3. [protected] A/c. Number[protected]; 4. [protected] A/c. Number[protected] ;
5. [protected] A/c. Number[protected]; and 6. [protected] A/c. Number[protected].

Thank you,
Yours truly,

FOR ASHOK RATHI & ASSOCIATES


(ASHOK KUMAR M. RATHI)
PROPRIETOR

I'vea Airtel landline 4079225 in Lucknow. I had taken a Broadband plan of Rs799/- PM. On 17th March'09, i requested Airtel helpline that i don't want broad band any more. I was informed that a combo plan of Rs 250/- is available which can be used for land line as well as internetas and when reuired to which I had agreed. The request no 625089 dt 17/03/09 was registered and I was informed that it would take 7-10 days to effect the change in plan. It was also told that for such period pro-rata bill would be raised out of Rs 799/-plan and before implementation of new plan i would be informed.

On 21/03/09, I had inquired with Airtel helpline but I was told that it wouldtake few more days. Reference number of interaction was given as 70268651.

Again on 25/03/09 I had enquired but same reply was repeated by call center. Reference number 70866049 for above request.

Finally on 4th April'09 I was informed that theplan is implemented.

To my surprise, when I received the next bill, it shows excess use of Broad Band and a bill of Rs 1100+ only on account of DSL charges. On enquiry the call center informed that plan was changed on 19th March'09 itself. All details were given to Call center and thereafter every alternate day some one from Airtel is calling us asking how much amount wouldw pay. But the billed amount is not getting changed.

Now Airtel has disconnected the telephone without any resolution of the compliant.

Compliant no 18591160 dt 30/04/09.

I am using Airtel Datacard since December 2008 and since from then I have faced the problem 6 times. Even now the net connection is getting disconnected every after 5 minutes. I have registered the complaint with the Airtel Customer care on 13th May 2009. It was told that it will be resolved within a week. Still the problem exists. I think the Airtel Data Card is the WORST data card in India. I would recommend the other users for staying away from it.
Vinay Thakur [protected]

MY complaint is not resolved yet and a week had passed away. This is 2nd time when I am writing to you. Though we are CUG customer, and facing this problem. I wonder what could be the situation of a individual customer.

I am still not satisfy with airtel.

My contact no is [protected]

sir i want to transfer my sim id ...and i had already submitted my id many times...than also my id is not transfered...and now local distributor of guna is saying that id transfer had been closed...plz help me...[protected]

Hi,
I have a sim card the no is [protected].i had given a request 3 times at your call center for deactivating the card as im not using it any longer.But no action was taken against it, then i recd a call from your care centre stating that your request will be processed.Then suprisingly i recd a bill of Rs 1421.58 in the month of April 09.When i called up ur customer care a guy named GANESH said, no request for deactivating card is recd and if i do not pay the bill then all my other AIRTEL No's will be deactivated is this the way your call centre guys are trained...
After asking his seniors contact number he disconected my call without any further communication...
this is how you guys satisfy your customers needs...
I will not be paying the bill for the No [protected] when i have not used for last 3 months...


looking for a revert on urgent basis...
My contact No's are [protected] and [protected].