Airtel Complaints & Reviews

dear sir they are many problems for mobile range in our office primesis at anjurphata, bhiwandi, thane.

I had my mobile connection validated recently but to my utter dismay my incomming services are not working inspite of my repeated requests my incomming services has not been restored. i have repaeatidly contacted the concerned but it has not yielded any results. i am studying at IIT kanpur and i need badly the incomming services .will someone please look into the matter, My mobile number is[protected].
from punitee garyali
Deptt Of BSBE
IIT, Kanpur

Dear Sir/Madam

I got a call from Bharti Airtel office (91-[protected]) with address :270, UDYOG VIHAR PHASE-2, GURGAON. They were asking for mobile no. of one of their customer who has not paid her Rs.20000 bill for her Airtel Phone. This lady happened to be in my contact 6 months ago. But I really dont know where the hell is she now...But the agent from Bharti Airtel used very rude language and threatened my in very loud voice that she would daily call me atleast 6 times if I do not give the number and said that I can do no harm to her etc etc.. After repeated requests, the agent still begged to differ. She is the most ill mannered, uncultured person I ever come across with..And she does not even know how to speak to person who is not even Bharti Airtel's customer ( I am a Vodafone customer since more than 3 years)...Taking her call was one of the shocking experience of my life...
I could not remember her name, but if she calls again I will certainly update that to you...I request you to please advise me on this...

I want to take strict action against the customer care agent or the agency who misbehaved with me...Please advise

Regards
vishal Mattoo
91-[protected]

I was disconnected my Mobile no. [protected] on completion o[censored]nder plan of two years i.e. Nov. 2007 on my request and his after I receive a legal notice on my current Mobile No. [protected] on dated 23.04.2008 at 3.00 PM as urgent pay your bill pending at 4.00 PM on same date i.e. 23.04.08 otherwise you go to tishazari court. so I paid a false bill. so you are requested to arrange the real bill and refund my excess payment.

Daer sir,
my mob. has been lossed, same time my card was blcked by customer care on my requesting, after two months i received call from delhi tis hazari court they told me pay Rs.1300/- till eveining otherwise you willbe fined Rs.40000/-then i paid asked amount, but same time i requested stop service of this concern no([protected]) permantly AND SEND ME NOC but till date i have not received any NOC
purposely they looted me by creating fake bills, till date NOC also not given to me

Dear Sir,


One Day I received call from [protected] [Mr. rohit] saying that, " Sir pay Rs. 600/- [Rs.500/- towards deposit and Rs. 100/- for scheme charges] and you will be getting 1000 min Airtel-Airtel call free and 1000 Local SMS free, so when can i send my excutive to your office". Also i have been told by that person that i will be getting new gold card. I thought this is very good scheme so i gone for the same and asked to come next day itself. The person come on next day and taken Rs. 600/- cheque. Nothing has happened After for 1 months. so i made a call from my office on the same number and asked what happened to my Rs. 600/- which is cleared from bank account. {Most imp cheque is a/c payee in favour of Bharti Airel Ltd). That person told me that he will give details within half-hour and after insisting provided me another no. [protected]. but no reply for that day as well as phone also swithed-off or not available for next 15 days.

Today {Date 22nd Apr 2008} i made call on [protected] which is replied by Mr. Jawed and again same thing as earlier that will provide details within 2 hours. No reply till 4'o clock and now no reply on phone.

Please solve this problem on urgent basis because they are so many person paying but not getting any reply.

My questions are:
1. Cheque cleared my bank account but airtel has no idea about it.
2. When i will get my new sim card or money back.

Regards

Dinesh Mundada
[protected]@rediffmail.com

Dear Sirs,

Until now, I am an Airtel postpaid customer. I am using Airtel postpaid connection in a corporate user group architecture.

I have opted for my postpaid number [protected] before 6 months months during a Roadshow campaign happended in my office premises which I am presently using now.

My credentials has been duly verified before the allotment of my number by an authorised personnel from Airtel.

After the third month of taking up this connection, I have received a notification stating that I am using two other mobile numbers which I am not aware off.

I am in constantly liaising with the customer support executives of Airtel since the beginning of March 2008 with regard to the improper impulsion of asking me to pay for the two mobile number bills which does not belongs to me, but even by this minute I have not got a concrete answer / reply and the dragging up of this situation irritates me a lot.

I hate to state that my credentials has been forged inappropriately which I cannot accept.

My mobile no. is [protected].
The other mobiles number which I would like to brand illegal are [protected] & [protected].

I hereby place a complaint in your desk and please can you look into this dispute and provide me a solution for this issue at the earliest since it includes my cost, time and energy.

Looking forward to hear from you.

Dear Sir,

We are sending this mail to you from MAAC INFRA

We had booked Airtel broadband connection through one of your Territory Sales Manager Mr. Jitender Duggal by paying an advance amount of Rs. 5000/- vide cheque no. 000405 dated 08/01/2008. The receipt number given to us is 52805 dated 18/01/08 with SEF no. 794199.

Airtel has failed to provide us connection at that time and we have wasted our precious 45 days due to non availability of pair or line etc…Later on we could find another manager who could provide us the connection with less hassle. But so far the amount of Rs. 5000/- submitted as advance amount is still pending from Airtel to us.

Even after reminding Mr. Jitender Duggal almost 15 times and regular follow up our payment in last three months, we are yet to receive our deposited amount of Rs. 5000/-which is due from your end.

You are requested to kindly make the above payment at the earliest to avoid any further action from our end.

We shall look forward for your reply and action on this subject at the earliest.

Warm Regards,

Tarun

my broadband connection was shifted from one DP to another.
i was told that my connection will start as soon as it will be shifted ...its 3 days but there is no connectivity in my connection...
this is ridiculous ..i have suffered a lot due this problem ..now i am thinking to drop this coonection..
and i have faced a loss also by not having connectivity..this places a very bad impression on cunsumer ...and will also suggest people not to go for this connection...

Hi,
I am using an airtel no [protected], Which actually belongs to bombay but is currently used in akola city. We received our bill forfebruary, We contacted the local airtel gallery for payment of the bill, the bill being slightly higher than expected we enquired whether we were put up with roaming charges, THe airtel executive delayed our complaint for 2 long months and kept us waiting reasurring each time that the problem will be solved in further short span.
Same pattern continued and so our service was barred for non payement of bill.
We had to suffer inconvenience and losses as our service was barred al because of the delay made by the airtel employee.Further on payment of the bill after two months from other airtel other, The system is as yet not started, as the other gallery officer too has not updated our bill despite of it's payement 2 days ago .
What do we do now ?????????
The customer can provide us with no help at all ...as the officer has not updated our bill as yet !
WHAT DO WE DO /?????????????????

Eshani Sathe, Akola, Maharashtra.

Sir

I am one of your subscriber having Ph. No.[protected] customer ID no 229034 in the name if Mohammed Imran. Isha Chemist Shri Nagar Main Indore. Having medical business of whole-sale retail. I am a subscriber of your company since 1997.
.
I would like to bring your kind attention my case:

I was having Plan 499/- in which local calls and Airtel Call within circle are free
Up to 4th January 08 the same plan was activated on my no. But the bill I received for the period 5-01-08 to 4-02-08 received with plan 150. I had never applied for plan change but the same was getting done from your end. Your organization has never bothered to inform me about the plan change. On enquiring at customer desk no one give me any satisfactory answer nor ready to tell how the plan gets changed.

For past 3 months I am trying to sort this problem but receiving no co-operation from your end. On top of that my number gets barred and after repeated follow up with your organization, no one taking pain to look into the matter. Inspite of looking into the problem your company and collection executives are giving me calls for collecting payment. I had made a complaint at your office many time but nor answer received. My last complaint number was 5671054 dated 14th April 08. This time also I get assurance but I know with my previous experience no one going to revert. Due to these action and barring of my number I had incurred loss of Rs. 250000/-, who is responsible for the losses and the mantel stress I am going through.

This is my last letter to you and if this time no one going to look into the problem and resolve my complaint then I have no option but to go to Consumer Forum. As you are committed to provide us best services first time and every time but in my view I am receiving worst services every time and getting mental harassment as a bonus.

You are requested to please reply at the earliest.
Thanking you

Mohammed Imran

Hi,
My old sim card was unable to swap in my new mobile nokia 6300 . So that I have changed my sim card with new one with same number [protected] because in air-tel office it was suggested . My old card is deactivated but new one is not activated till now though 3 days have been passed.

Regards,
kamlesh