Airtel Complaints & Reviews

After recording highest number o[censored]ser nor Airtel is behaving its customers very badly.Call drop ratio is highest which directly earn money for Airtel.Despite complaint for poor signals no action has been taken.

view my airtel bill details
[protected]

Dear Mr. Bhairat,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – online bill payment’ as the subject line. Request you to provide your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Hi

If you look sceptically at it, Airtel has introduced a new service and there in when you dial 543219, you can recharge your cell or pay bills. I thing they have purposely deactivated this service so that we can use their new service. I have also witnessed the same prob and i tried the above no which worked.

Airtel should not have deactivated this service, but should have done more publicity on the new service. Thats also good

deactivating airtel sms services

since from last few month's i am facing sms service issue . daily i got messages and more than 1 rs is deducted from my balance i had word with call centre people they commit me they stop my services within 24 hrs .plz revert me asap

Dear Sir,

My mobile no.is [protected] I am receiving SMS regarding Matrimony and Health from Airtel and these SMS are charged which has reduced my balance.I want to stop this SMS facility.I dont want this facility. Please stop this SMS facility within 24 hours.

With Best regards

M Hirani

Respected Sir.



As we lived in family, one airtel number is constantly annoying to my family as well as to my wife personal mobile number. Now, the stage is that it is very problematic for my family members (specially my wife). Even when I am at office, the person is calling to my wife and asking her address. from the last night that no is switched off and we also made complaint against this no in police station. So, it is my humble request to give the full details of the airtel mobile number and last day outgoing and given by him missed call list. The mobile number is [protected].

So, pl give me full details to my mail id ([protected]@yahoo.com).Treat, this is as my final step to stop the unwanted calls.

Treat this matter on urgent basis as the question is of my family safety.



--
Regards,
Amit G Jagtap

Prepaid Sim — very poor service

i purchased airtel prepaid sim([protected]) 8 months back..now they are asking for ID proof, ...no matter ...i submitted the ID proof and all other DoC 3 week back...at O-9, lajpat nagar-2(airtel outlet)...
but they have not submitted those doc. further...
and that too they are not responding to the customer...
at the end the customer is facing he problem...
(No matter how good is the brand, service makes the difference)...

Airtel Sim — Regarding outgoing services

My no. [protected] ka outgoing barred but message shows it is valid till 12 oct2008

Airtel Prepaid SIM — very very poor service of internet service

Dear Sir,
I am very sorry to inform you that your internet service form Jaipur is very poor . While I made complain than form your part take it a revengeful and now I can not accsed the service. Please make it sure that your company can provide this service properly or not . My all lines are jammed for your costumer care service center . Now I am unable to make any contact to the costumer care service center.

off out going calls
Dear Sir,

Details about My New Connection Airtel Mobile SIM:-

SIM NO.[protected]F

MOBILE NO.-[protected]

SUK-10 PKD 6th DEC-2010


We already submitted ID Proof (Voter ID Card), What else Company needed.
Don't you think company should Inform first before putting off the phone
And if some one came to verify at home, they should atleast inform in advance.


Regards,
Pramesh Bhadauria
email ID bhadauria.[protected]@gmail.com
M-[protected]

AirTel — refund for security

dear sirs , i beg to say my air tel conection surrender to 10 mar 2007. but security d.d. is not received till time . one time remind for you on dated[protected] . this is not proper way for it is largest company for air tel i req you to pls send the d.d. is earliest thanks
my new no. [protected]
my address:_ RAM GOPAL AGARWAL-53, HANUMAN GANJ CHOVEJI KA BAGH FIROZABAD(UP)

AirTel — Non Refund of Deposit

Two years ago in Dec 2005 I had paid Rs 500 against Airtel's scheme of Fly by Jet free ( ???). Reciept No 0 22 831
dated 21st Dec 2005.

This money I had deposited under my mobile no [protected] at Bharti's office on Ashram Road in Ahmedabad.

As per the scheme the ticket was to be given free of charge to any destination in India after six months. When nothing was recieved and one year had passed I chased the same office which gave me a numebr to be called.

After lodging my complaint they sent me a form informing that the ticket is not free but you have to pay full taxes and duty or optionally take back your 500.

I opted for the refund of the money which I was told will be adjusted in future bills.

Since then the Airtel is neither replying to the complaint nor making refund. The office staff now says, we donot know anything about this.

When I write a mail I get autoresponse where a solution is assured within 24 Hrs, but these 24 Hrs never pass. but nothing has happened so far.

Thanks and regards.

Auto-Acknowledgement - Fw: Regarding your Airtel Mobile Number [protected] [REF:[protected]]

121
to:
manven dubey

Airtel — Regarding the refund of security deposit

My name is Sandeep Gade, subscriber of your Airtel company. On april 08, i had taken the new postpaid sim of the no-[protected]. n also given Rs 500/-as a security deposit.Later i migrated the sim from postpaid to prepaid.n according to ur company's rules i should receive my security deposit within 45 days.i waited till 90 days ie 3 months but stil not received from ur end, after that i called customer care n raised the complaint from my side(complaint no[protected] but till date the complaint is not solved.i have also spoke to TEAM LEADER of 121 ie Mr.Sapan but stil not received proper feedback.n whenever i call on 121 regarding my complaint, Mr Sapan tries to avoid my call or pretends to be very busy. he even had committed to callback me but failed to do so.
After so many false commitment n no proper response from your company employees i am sending this mail, hoping that my complaint will be solved as soon as possible.

AirTel — Non refund of Security Deposits

Initially I was the Billing customer of the company till from Jan 05. In March 08 I went to Malad Service Centre to convert the billing service to prepaid service. At that time also after making 3-4 trips as usual to service centre prepaid service got activated. I was told at that time that my security deposits of Rs.500/- will be sent through courier after adjusting all the dues within 40 working days. Till the date I have not received any refund cheque. Meanwhile I visited to Mira Road Service Centre for the enquiry of the refund on 24th of June 2008. I was told that chq of Rs.448/-after adjusting dues has been dispatched. But I didn't receve it yet. As I am residing at Virar it is very difficult to visit again & again to the service centres. So I sent my representative to Mira Road Service centre twice. On 9th of Aug they (Airtel) told my representative that they are going to credit the amount (Rs.448) to my prepaid balance. Yesterday (13th Aug) one of the company executive did contact on my mobile & told that the amt of Rs.448/- has been credited to my prepaid bal. & if any difficulty is there contact to No.[protected]. After his call I checked my balance and found that it was a good fake. No amt has been transfered. On contacting the above mentioned no.the message comes that "This tel no does not exists". I think that these company executives are making fool to me. I am very much furstrated by the behavior of these company people. Please guide me that what action can be taken against them.My mobile no is [protected].
Waiting for your reply.

Dear sir, on 11-8-09 I have recharged my airtel with RC 96 later i came to know that it is not at all suitable for me therefor i dial 121 to deactive this RC 96 but i was given replied that it is not possible. Hence i kindly request you to deactive this RC 96 on my Airtel Mobile No. +[protected]. I not bouthered about the money i spent on RS 96 Just deactive it

Thanking you
Syed Amjad
Andhra Pradesh
[protected]

H my deposit money back can un please help me regarding theseI,

I have raised a complaint regarding airtel wireline termination reqid is 376650 and my account num is 16025657 and want

Security deposit — Non-refund of Security Deposit

I have rented a flat from Gopal Dhar in April 2008. The flat 1A, 138EA, Metropolitan Housing Society, Chingrighta was taken on rent by me in April 2008. I paid advance of amount Rs.40,000/- through cheque from ICICI Bank vide cheque No. 547696, dated[protected]. But while I vacated the house, he did not pay me that advance amount. Since then I am trying to get the same but no response from him. Also, he is bargaining with the tenant for cash rent payment to avoid any Income Tax payment.

He has got Jewelry shops in Garia and many flats at his own, but doing this type illegal matters. Since I have been moved to Pune from Kolkata, he has taken the benefit out of it.

I need your help as to get back of my money that has been paid as advance.

Dr. Diganta Sarmah
[protected]

To,
Date: Jan 7th, 2012
Manager
Customer relations /Services
Bharati Mobiles Limited




Dear Sir,

Sub-Non refund of International roaming security deposit Mob. No. [protected]

This complaint is regarding the non-refund of my International Roaming deposit
of Rs.3000 paid on vide Airtel receipt no 1565 on 01/06/2012 at Nandidurga
branch, Bangalore.

I had asked for the cancellation and refund of the international roaming
service on July 17th 2012. But, to my understanding a little later in
September, I understood that the request for refund hadn't been generated.
Hence, I lodged another request/complaint for refund on September 09th 2012,
Service request No:45821916. In spite of consistent follow up, through service
request numbers F[protected] on 19th Nov 2012, F[protected] on Dec 05th 2012 and
F[protected] on 5th Dec 2012, F[protected] on 5th Dec 2012 and F[protected] on
12th Dec 2012 the refund amount or cheque for the same hasn't been delivered to
my premises yet.

I am very disappointed with the service by Airtel.
In case I do not receive your reply in writing within the next 15 days from
this date, the same way without immediate results, I will be compelled to
approach the consumer forum for deficiency in your service and redressal of my
grievances with a copy of this letter.

As I will be out of India and not accessible, please contact my father
Mr.Karthik R K(power of attorney holder) for any discussions. His number is
[protected].


A hard copy of the same has been posted.



Regards,

Krutika Karthik.
Ph-[protected].
[protected].
#10,AECS Layout, 2nd Stage,
2nd Main, Sanjaynagar,
Bangalore-560094.

I was having airtel Post paid connection with the number [protected]. On[protected], I gave an application to the Airtel Relationship Centre in Anna nagar Chennai, to convert post paid to pre-paid retaining the same number. At that time, I was having an outstanding amount of Rs.454/- (Rupees Four Hundred and Fifty four only) which I paid through cash; subsequently after 3 days my pre-paid connection was activated. I initially paid the Security Deposit of Rs.500/- for the post paid connection which is neither refunded nor adjusted against the outstanding amount before converting into pre-paid. On[protected] I went to Airtel regional office, Bharati Towers in chennai and made a compliant on this issue to Mr.Dinesh (customer care) and he said within 48 hours this issue will be solved. After couple of days again I called Airtel customer care and they asked me to send the scanned copy of the deposit receipt and I mailed to them the same. Again they said this issue will be solved on or before Feb 16th 2013. Mean while I got an email from the customer care (Ms Hemalatha) as follows "

Quote" Ref: Email dated[protected], inquiring about the status of the service request number48324886 for your airtel mobile number [protected].

Thank you for your email to airtel and welcome the opportunity to assist you.

As per service request number48324886, we regret to inform you that there is no refund is reflecting in your account.

We hope that we have been able to address your query suitably.

Please do write in for any further assistance.

Unquote.

I had used the icici bank online portal for a prepaid mobile recharge of Rs. 222, on June 9, 2009 the amount was deducted from my account and thepayment was shown as success in the name of Euronet Worldwide India Pvt Ltd, payment id [protected], but till date no recharge has been reflecting on my mobile

I had used the citibank credit card online portal for a prepaid mobile recharge of Rs 333, on June 22, 2011 the Reference No: [protected]-AUCNP1 amount was deducted from my account, but till no recharge has been reflecting on my mobile

Hello Team,

I have reached 599 amount with my google pay for Airtel a number it showing waiting for confirmation,

Please do the needful

I had used the airtel payment bank online portal for a prepaid mobile recharge of Rs. 119 jio on may25 2023 the amount was deducted from my account and thepayment was shown as success in the name of Euronet online recharge payment transaction id[protected] but till date no recharge has been reflecting on my mobile

Airtel — false information for GPRS Service

sir,
This is to inform you for your kind co-operation that i am Arun Kumar Kabasi having an airtel connection, Phone No. [protected]. i have recharged Rs. 999/- on 16 Nov 2008 for the purpose of 60 days access unlimited internet on phone & PC service. vide Tranjection ID[protected] on 16 Nov 2008 at 09:50. I asked customer care on 14 Dec 2008 for conformation of my unlimited internet on phone & PC service. Customer care has given the conformation report that i will get the same service till 15 Jan 2009. But On 19 Dec 2008 my service has been deactivated. The complain has been raised to customer care. But customer care informed me that my unlimited internet on phone & PC service was activated for 01 month. Now tell me how we believe customer care. Not only that after that my customer care service has been deleted till now.
Again showing the massage i have recharged Rs. 999/- for 02 month for unlimited internet on phone & PC service vide tranjection id[protected] on 27 Dec 2008 at 09:28 am. But till i am unable to know that i will get facility for 2 month or not due to inactive of castomer care service.

WITH HUMBLE REQUEST, PROVIDE THE FOLLOWING FACILITY
A) PLEASE BE INCLUDED PREVIOUS BALANCE DAY WITH NEW RECHARGE.
A) PROVIDE UNLIMITED CUSTOMER CARE SERVICE FOR ALL CUSTOMER.
B) PROVIDE ADVANCE PROFATIONAL TRAINING FOR CUSTOMER CARE STUFF BECAUSE STILL THEY ARE BELOW THE STANDARD LEVEL COMPARE TO OTHER SERVICE.

HELLO SIR I RECHARGED MY 450 AIRTEL GPRS CARD ON 25TH NOVEMBER BUT TILL NOW IT''S NOT SUBSCRIBE

Airtel/Airtel BroadBand connection — fraudulent Activity

I am using airtel broadband internet service for the last 1 and half years. I am a regular payer of the bill without any interruption. In the month of august i had got a call from airtel customer service to change my monthly subscription internet service scheme to Rs.999 comboservice(Rs.999(internet charge) + Rs.999(Fixed Rent on Landline Phone)). Before that i was using Rs.699 unlimited scheme.I had denide to change that scheme. But later on they had changed my scheme to Rs.999 unlimited combo pack with out any notice to me. When the bill came it shows the amout against Rs.999 combo scheme. I made a lot of complain against that mistake and overbill amout. They were again and again discnnecting when i was making compain against that mistake. Now they are telling wrong information that i was using their internet broadband connection for the last 3 years. Also telling that I have never used the Rs.699 unlimited combopack since i am a customer of their service instead i am using Rs.999 combo pack pack service for the last 3 years. I need a satisfactory action against my complain.

My Airtel telephone connection Number:[protected]

Airtel/broadband connection — TECHNICIANS OF AIRTEL GIVING FALSE REPORT

Sir, at Bhopal -MP.-Capital , company like Airtel executives are supporting false statement of tecnicians
going to home for installation of broad band wi-fi connections (new/old-got disconnected due to outstation period ) that " yor wi -fai appratus is out of order ) get it repaired or purchase new from us.

while wi-fai all the lights shows system in order in all respect.

2. they connect telephone and run away , now customer comes in tension and reports matter to the person who came to get form filled up and takes installation charges.

But he also support the technicians

3. then customer reports matter tto next authority/ customer care - the says we will send an engineer , but no body turns up .

4. at few places , technicians - started internate by lane( cord) connection to show they are correct - give password to customer and says get wi-fi rectified/ purchase new fom us.

5 smart
customers - install wifi them selves as password was available to them, and report matter at cutomer care and connected executive who came for form filling .


so now they are taking precaution not to activate and give pass word to customer.

this is a scandle to sale beetle wi-fi duly supported by line authority/customer care of airtel.

Airtel/broadband connection — fraud

i am a custmor of airtel brodband connection for internet i have take 6 month plans which start 30 july2010 to 3o jan 2011 so it has renew on 30 jan 2011 to 30 july 2011 so a excutive came to me to collact amount
and sure me that services will activate i hv sumit my amount about 4200 but service till now no started 3 month has gone i hv complain in airtel office also my prob is still not solved please help me wht should i do

please cancell my credit card from mchek

My airtel DTH is not working properly. In the day time I am not able receive jay tv groups . Sun TV groups are not clear always the picture are shaking. But vijai and doordharshan progammes are clear. Mostly in my house people like to see sun tv, but they are moodout so please take action within two days o
otherwise I will disconnect your dth. Mobile No.[protected]

My airtel DTH is not working properly. In the day time I am not able receive jay tv groups . Sun TV groups are not clear always the picture are shaking. But vijai and doordharshan progammes are clear. Mostly in my house people like to see sun tv, but they are moodout so please take action within two days o
otherwise I will disconnect your dth. Mobile No.[protected]

what is your action for my complaint, did you see my complaint or not . why do you continue in the market without clear the customer's problem

HI there, every time I want to use the mcheck service its asking for to register the credit car,

I already register my card then If I am using the mcheck service its again
asking, and again I have to register my cards to use your services.

why so,

Airtel — Not getting monthly bill but claiming unpaid by user

Dear Sir,

My broad band /land line no :[protected]

I am having Airtel broad band connection past 7 months my issue is not getting usage bill on any of the months. Either by softcopy thru mail or hardcopy thru courier but getting prompt response about due amount and reminder,.
So far I have registered complaint around 3 times and also updated alternate e-mail id during conversation . My recent complaint no. is 3884412 they have mentioned will this ticket by 16th of sep till date not received.

regards
shankar
mobile : [protected]

Error 619: A connection to the remote computer could not be established, so the port used for this connection

yeah bro they suck big time.. even i ve felt that.. now since mornign im trying to call 121(customer care) to disconnect my connection & im not getting through. :| wtf are we supposed to do?

I am using airtel sim card from past almost 6years but airtel company deactivated the number without giving any information.when I asked the customer care they are telling wrong answers. I am totally dissatisfied about the service provider.
My mobile No:[protected]

hay Sory all.
The date MR. Nardan came to ma place is 29th april not 29th May.

I have applied fo Airtel IPTV on 29/04/09.
Form No. IP[protected]
A guy ( Mr Nardan came to my place to collect that money.
But till date IPTV ser vices are not installed, I regret my decision to go for IPTV. Local cable would have been much better, because of services,
MR. Nardan never took my concern seriously .,
He never heard my grievence seriously.
He just keep tellimg me tomorrow[protected].
And that 2morrow never came.
Then i called [protected], helpline no, request ID 19515868.
they told me delay s due to problem at back office, so it will tbe installed by saturday ...
Great i think i am living in 15th century, wear to install a box at ma place will take more than 10 days, , , & that too i am not sure about...
Thanks Airtel for making me choose your IPTV
I regret ma decision

Airtel — phone line disconnect without any notice

my airtel number [protected] disconnected without any notice
because of that i am facing many trouble
i am using that cionnection from last four yrs.
give me suggestion what to do next

Airtel — Wrong information by airtel and complaint lodged without any solution

Dear Sir,
I, Bodhisattwa Ghosh dastidar am a legal practitioner by profession applied for a airtel post-paid connection after being approached by the agents of the company informing me about the scheme that i took calling me from nos.[protected], [protected] and [protected] and said that my i will have to pay Rs.300/- as the charge for connection and also I will get a number of my own choice. Thereby an agent holding the mobile phone no.[protected] came to my office and took the photocopy of my Voter's ID as my photoidentity (since my voter's id card shows address of my previous address) and photocopy of my bank pass book as my residential proof and handed over a sim to me in lieu of Rs. 300/- and said that the connection will be activated within 10pm that at night and promised me to give a number which ends with 47 since I am superstitious and that was my choice and the agent wrote it on the application form the no of my choice. But for the next 2 days the connection did not activated when I got call from one of the abovesaid landline nos that the document will not suffice and that i will have to provide them my photocopy of my SBI card statement immediately that day at around 5pm and the agent was suppossed to collect it from me. But this time the agent did not turn up.when enquired over phone to that agent over phone, the agent said that the supervisor called me by mistake and that the agent himself has put my file in the system and the connection will be activated by 3pm in the next day which did not.
After 3 days the said agent called me and came to my residence and collected the photocopy of the statement and after 4 days my connection got activated and I got the number [protected] and quite astonished to find that the number does not end with 47. The next day said agent called me and said that he has got nothing to do but if I take another connection this time I will get a number of my choice and a ticket of IPL and I refused. That day in the evening a tele-caller called me from one of the said landlines and said that the amount of Rs.300/- will be refunded to me by the next day but when I told her the detail and the way I was harassed She only replied that they have got only 5-6 connections left and that i will have to compromise with that number.. Then I received a call in my old No. i.e. [protected] from the company and to whom I have lodged complaint and they said that They will give the no. of my choice and they will call me again on 16.03.2010 for the feedback and they will take action against the wrong-doer. on the next date they de-activated my new number and called me on 16.03.2010 to tell me that I will have provide my documents again and that I will have to revive the number by going to the nearest Airtel outlet and again putting a complaint in writing or they will not entertain anything. When I said that I will bring it to the notice of the appropriate authority they lodged a complaint (no.[protected] and added that still then I will have to go to the nearest Airtel outl;et to help myself and then they will think about prviding me with the number of my choice.
Then the day before yesterday the said airtel agent called me to come to my residence to refund back the Rs.300/- and asked me to provide me with another set of documents which I have provided before along with a photo, for it was mandatory for the company to keep a record of the refund which I did not accepted and the said agent did not come today.
Thereby sir, I seek to draw your kind attention to solve this problem and punish this wrong-doers who not only provide wrong informations to the intended customers but also try to harrass them in every way to reach their monthly targets and also the agents of the company and company personnels who are to look after this cases but just sitting idle. I hope you will do the need ful as soon as possible since they are sending alerts on my phone ([protected]) that my bill of the new connection which is dead now is increasing day by day
With regards,
Bodhisattwa Ghosh Dastidar

Airtel — Wrong information passed & refuse to refund

Dear God

Airtel Customer Care has passed a wrong infromation on blackberry services by saying please recharge your account by 399 and your services will start by an hour . On recharging 399 Rs some other services got activated and not blackberry . When called back this people refuse to refund the money and refuse to help . ONE OF THE WOREST POSSIBLE SERVICES EVER EXPERIENCED IN MY LIFE SPAN IS “AIRTEL CUSTOMER CARE “. On the other side when we call airtel which can be better defined as Come to experience ONE OF THE WOREST POSSIBLE SERVICES . Say please allow me to transfer your call and my team leader will assist you ( in hindi ) and the call remains on hold for the rest of your life and the best part of airtel is they love to charge you when they place your call on hold """ well i think people working within the company are Multi Billionaire """"please lend me some money Ha Ha this is just a joke .To all the GODFATHER & MOTHERS working within the company Please Please Please value for money ( it is my hard earned money ). Request to the company chairman please dont provide GUNS on this NEW YEAR to all these GODFATHER & MOTHERS they can go and shoooooot your Trustworthy customer who love you and believe in you .
My language may sound offensive but this is kind of dynamic pain I have under gone through. I hope you don’t do this to your other customer. I don’t expect any help from you guys but if any one person who has his own self dignity and understand my pain I go down on my knees and beg for a help and I am ready to pay for your mistake .

Warm Regards
Praneet Naidu
MOB : [protected]

Airtel — Disconnection of my number without notice

This is regarding disconnections of my number-[protected] which i am using since 6 years back. I faced a lot of problem because of sudden disconnection of my number when i was in out of state - Kerala. For two days till come Hyderabad and take another Sim. I lost communication with my family and friends even i do not find public telephone booths while i was heading to Hyderabad.

When i met people in Begumpet office they said i am not using that number and became free number i.e for recycle but the fact i am recharging on an average Rs.300 to 400 hundred per month or more when i want balance to talk.

Who will restore this loss and i am using applications for job applications. If they really have right to disconnect number why should not have given intimation and message in advance so that i see for alternative.

It is really undigestible. Airtel has to give answer to this.
Mohan A
[protected]

Namaste Mohan A,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Hi, in reply to the above. this issue is not solved. So far no one from Airtel gave the reason for disconnection of my number.
Mohan,
[protected]