To
The Nodal officer
Bharti Airtel Ltd,
East Uttar Pradesh circle.
Copy to
Mr. Sunil Mittal
Managing director, Bharti Telecom Ltd
Subject : for false billing and activating alleged another number in my name without my permission.
Dear sir / madame
I am a loyal and premium customer of airtel mobile since May, 2006. On 11th of August 2008, I went to pay my monthly bill amount of around Rs 700/-. I was surprised when your executive o[censored]ma Enterprises, at lanka, Varanasi, told that I have a payable bill amount of Rs 1600/-. I asked them to cross-check. They told that another number is activated in my name without my permission and knowledge. Your executive could not explain how it happened. The executive tried to contact the owner of another number and asked how he got the connection, the person could not answer satisfactorily. I lodged a formal complaint, thinking that it would be resolved.
I am very sorry to say that again in September 2008 that I was told by your callcenter executives that I have outstanding bill for that number. I told them the entire story. After some time another callcentre executive called me to pay for the same bill. I again narrated the same old story. Now every now and then I am disturbed by calls from your callcentre executives and am tired of giving them explanations. This is really disturbing me a lot and it is interfering with my medical profession.
Lastly the most frustrating and disgusting thing is that my survices are temporarily suspended. I contacted to the staff at Uma enterprises, Varanasi for the same and somehow my services resumed but just for one day. The same story of service suspension and resumption happened three times. Executives at Uma enterprises told me that they have forwarded a request regarding discount of 1000/ rupees and I should pay my bill of last two months i.e September and October. First you tell that why should I pay the bill if it is showing a payable amount to which another persons’s bill amount is added.
Because of suspension of services I am facing great troubles, professional, personal and mental.
Now I want compensation from your side and proper resolution of this matter. I am already harassed and now it’s your turn to negotiate otherwise I’ll be forced to take some harsh action.
The entire story raises following issues----
1. How can you activate a connection without my knowledge / permission in my name ?
2. if some one complains about it why investigation was not carried out. Is it not reflecting a tip of iceberg of a larger fraud affecting innocent and unaware people?
3. How can you start a connection without valid necessary document. Is it not against national security?
4. why no action was taken in this direction.
5. why I was continuously disturbed by your calls, despite explaining everything to your callcentre executives ? Each time your executive behave as if they are unaware of all the things.
6. why a reputed company like yours employ such inefficient persons who do such mistakes and could not sort it out even in 3.5 months?
7. because of these employees loyal customers of your like me (I were used to pay average bill of 2000/ per month in time) suffer a lot.
Sir /madame
I want definitive steps from your side to resolve the matter. Please donot disturb me through voice calls.
Please respond with explanation by mail at following address.
If you fail to respond satisfactorily by a week, I shall be forced to take up this issue to TRAI / consumer forums and I shall stop all payment to Bharti Airtel Ltd.
Hoping to get complete satisfactory explanations for aforementioned issues.
Thanking you in anticipation
Yous faithfully
Dr Shweta Singh, MBBS
Room 33, kasturba hostel,
Banaras Hindu University
Varanasi—4
Mobile no [protected]
Aug 14, 2020
Complaint marked as Resolved
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
AirTel — Deduction of Rs 20
Please unsubscribe the (Subscription, Text based Services) service on Airtel WAP.Stop charging for this unnecessary services at my mobile no : [protected].
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected].
If this is not disconnected then I will launch the compliant with consumer court and will disconnect the airtel service.
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
If this is not disconnected then I will launch the compliant with consumer court and will disconnect the airtel service.
[protected]. please dectivate this services for my number
[protected]. please deactivate this services for my number
Airtel Prepaid — subscription based service on airtel wap
since last 20 days rs.10/ message is being deducted 2-3 times per day. kindly deactivate the service n save me from incurring losses. i never applied for this service, without my knowledge and consent u illegally imposed it on me . i would further like to add that im entitled for compensation regarding the loss incurred by me, exclusively being fault on ur part. i shall be looking forward for ur action to my this complaint. also returned my deducted by u illegally.goodbye,
Baljinder singh
[protected]
chandigarh.
airtel(prepaid) — disconnected the wap services
sir, pleas unsubscript the stardust pack, comicststrip&airtel wap services on this airtel number..[protected]ITS AN APPEAL AND PLEASE DO OBLIGE ME.
MANY THANKS
Airtel Mobile — Thanks for using (subscription, Text based services) subscription service on Airtel WAP. You 've been charged Rs 20
Every week i am getting this message and deducting Rs20/- Thanks for using (subscription, Text based services) subscription service on Airtel WAP. You 've been charged Rs 20.My mobile No. is [protected].
Please help in unsubscribing this service.
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected]
Please Unsubscribe my mobile number [protected] immediately, If this is not disconnected then I will launch the compliant with consumer court and will disconnect the airtel service.
Ram Naresh,
Mob [protected]
Please Unsubscribe my mobile number [protected] immediately, If this is not disconnected then I will launch the compliant with consumer court and will disconnect the airtel service.
Ram Naresh,
Mob [protected]
Please Unsubscribe this service from my mobile number [protected] immediately, and refund the amount already deducted from my account.
I have never asked for this service as far as I know, How it could be subscribed to my mobile no.
Pl. deactivate this service immediately so as to avoid moving to consumer court with the complaint
Ram Naresh,
Mob [protected]
airtel text based service — Every weak deducted 20 Rs
I'm fed up i don't know from where it got subscribed & now there is no option to deactivate neither we can unsubscribe while sending sms as every week it used to be deducted 20 rs from my account without accessing neither any facility nor any downloading, i'm fed up of this they did not even provide any customer care no so that we can talk to them & have informtaion & unsubscribed the service...Please Help me regardijng the same.My mobile no. is [protected]
The message content is as follows:
Thanks for using(Subscriptions, TextbasedServices) subscription service on Airtel WAP. You have been charged Rs. 20. Enjoy http://gclub.in
from the no. 64611020
Kindly unsubscribe this service as early as possible and refund me the money back...
Thanks
Thanks for using(Subscriptions, TextBasedServices) subscription service on Airtel WAP.You've been charged Rs 20. Enjoy http://gclub.in
however i have never subscribed to any such service...
Kindly unsubscribe this service as soon as possible. My cell no. is [protected]...
Airtel Live WAP — got subscribed,and losing 20rs.for 5days or for a week.
my mobile number is [protected], i got subscribed to airtel live WAP service, even i don't kno how?now my cell is charged for rs. 20, 10 and 5 rs.in 3, 5 or 7days...im not using this service didn't even know what is this going all on...tht's y i request to unsubscribe my number from airtel live, otherwise i'll b complaining to TRAI..
Airtel Live WAP — charged rs.10 20 for a week.
sms "unsub gc" to 56363, now you will b unsubscribed to "games club"(gclub), for wich we were paying 20rs.a week.ged Rs 20 after every 5 days and know not why.? complained twice to the airtel custumer care.. and with no proper response from them i am thinking to change the service
Airtel WAP — deducting 20/- for every week
Had your Mother/ Wife slept with me yesterday night.?. What for you are charging/deducting 20/- every week from my mobile?Will someone in TARI please take notice of this malpractise and stop these companies to con the consumers.
Muzablue
I dont know why this is charged to me even though i dont use this service.Kindly stop all these non-sence services which is charging me Rs.20 every month.I dont need it even though i am not using it.
Airtel Prepaid — wap service (gclub)
i also enter in this kind of chiteeing bussines pl try to help usMoney is getting deducted from my Airtel prepaid account even though I am not using this service. Kindly deactivate this service on my mobile and credit the deducted amount to Airtel account immediately. My no. [protected]
i have been sand soony massage but thereis no acction iis taken form airtel co.
Airtel — deduction of Rs 20 frequently for no subscription
hai.....my mobile number is [protected] of AIRTEL Mobile services. i havent subscribed for any kind of "airtel wap"..but frequently Rs 20 is being deducted from my mobile displaying qa message "thanks for using "Subscriptions" , text based services om airtel WAP. u have been charged Rs 20. Enjoy http://gculb.in"
kindly look into this isssue...and any kind of future information is appreciated.
Airtel prepaid mobile — to unsubscribe Airtel WAP services
Please unsubscribe Airtel WAP services in my Mobile No [protected]This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Robin K
Massage received from 543216 where as I have never been registered for this facility then how it has been renewed and amount debited from my balance.
U.K. Wakhale Mobile No.[protected]
Airtel — unsubscription my weekly subscription service rs.10
dear sir'weekly i loss 10 RS for your airtel wap service. pls disconect this service from my number. [protected]
Airtel — REFUND OF RS.20/-
Sir,I have one Airtel prepaid connection, No.[protected]. Airtel authority time and again at their own interest activating promotion service etc. and deducting amount from balance.
During April 2010, Airtel authority refunded some amount as they activated unwanted service in my mobile. Similarly, during August 2010, one ring tone service and one airtel post picture service activated in my above mobile at their own and Rs.20/- deducted.
I contacted with Airtel authority (Ref. No.[protected]). They assured for refund of Rs.20/-. But till date same not done.
I would like to request for refund of Rs.20/- immediately.
With warm regards
Dated 18/8/10
BIMAN MANDAL
Mobile- [protected]
"Thanks for downloading Airtel hungama content.you havbeen charged Rs99 for subscription."
Why is that message comming
I need refund of Rs.99.
Sagar
[protected]