We have a CUG Airtel connection for 5 mobile numbers, out of which only two were used up to 6th November 2008. On the 7th November 2008 the other three numbers were activated but to our dismay on the 14th November 2008 two of the numbers as listed below were deactivated;
1) [protected] &
2) [protected]
We called the customer service centre on the 16th November 2008, who directed us to the nearest Airtel showroom which is at Mullakadai junction at Madhavaram High Road, Madhavaram, Chennai 600060. When we approached the showroom on the 17th November 2008, the staff there in turn directed us to the original place of issuance of Sim Cards. Therefore we contacted the Marketing Executive of Airtel Mr. Mohan from T Nagar Airtel Chennai ( His mobile number [protected]) on the 18th November 2008 who requested us to send the affected mobile numbers by SMS, which was done. On following up with him on the 19th November 2008, we were informed that by midnight it will be activated but till today it has not been activated and we have tried calling Mr. Mohan whoes mobile is ringing but it is not being answered. Perhaps he is no more with Airtel or Airtel is becomming more arrogant and complacent. We did not know where else we could place our complaint so we have detailed out here and we hope some action is taken to activate these lines immediately and also to improve the service.
Aug 14, 2020
Complaint marked as Resolved
AIRTEL/ HELLO CHAT — deactivate hello chat
Dear sir,i am a regular customer of Airtel. Some times back wrongly i activated the Hellochat of Airtel. nowt i want to get it deactivated. My mobile no is [protected].
kindly do the needfuf as soon as possible.
yours
Amit kr. Jha