Airtel Complaints & Reviews

To
The Bharti Airtel India Ltd.
Mohali

Subject: Complaint against Customer Care Executive Mr. Ashwani

Dear Sir/ Madam

With due respect I beg to state that i am your customer with subscriber mobile no[protected] and a News Channel Reporter By profession . I wish to inform that you customer care executive Mr. Ashwani misbehaved with me at 12:15 am between 3rd and 4th June . He actually...

I am an Airtel MP subscriber, during my last visit to Kolhapur i committed a mistake of recharging my cell phone through m- cheque for Rs 110 through two separate vouchers of Rs 60 and 50 and i got a talk time of only Rs 1.

Can you believe it? Your staff, name Digambar was extremely impolite on the customer care...(???) Your manager refused to come online to explain why...this is rip off and i m planning to take up this matter...

I am really frustrated with airtel service and support. After moving from piller to post i am writing this mail.

I have one airtel connection in my wife's name "Renu Sangtani" (M) [protected]. Recently we decided to change it from postpaid to pre-paid. While filling the form i was told that old airtel bill will suffice as a address proof but later my services were stopped because of id. I submitted Id documents...

I AM SENDING FFA MESSAGE ON FRIDAY 26TH SEP 2008, I'LL RECEIVE A MESSAGE FRM CUSTOMER CARE IT WILL BE ACTIVATED WITHIN 48 HRS, BUT TILL KNOW TODAYS 30TH SEP IT WAS NOT ACTIVATED NO RESPONCE FRM THE CUSTOMER CARE, NO ONE IS GIVING PROPER RESPONCE, AND ONE REPRESENTATIVE TOLD HER IT WILL BE ACTIVATED ON MONDAY, BUT TILL KNOW NO RESPONCE AND NO MESSSAGE FRM THE CUSTOMER CARE, AND IAM NOT GETTING TO CONNECT THE CUSTOMER CARE 121#, IN MY...

Hello,
I am an airtel prepaid card holder. Validity of this card expired on 28-09-08. I tried doing e-recharge for the amount 350 Rs.It failed. After whcih we tried calling helpline no 121.but could not talk to the operator because of the expiration of the validity (great service!!!).As it was a sunday, all " customer service centres" were closed.So had to search another airtel card holder to call up 121. I was advisedbr...

kINDLY RESET MY USER ID AND POSSWORD AND TELL ME DETAILS HOW TO CREAT BOTH AGAIN
PRAVEEN...

Hai Sir / Madam,

This is B. Radhakrishna Mobile no is +[protected] from 3 - 4yrs i am using AirTel connection .

But thees days net work maintenence is very pool and worest. I have given a complaint i.e. "LIMITED SERVICE" at A G Colony(VikasPuri) and E S I area, I have informed AirTel Customer Care they find out problem of tower deep indoor signal problem. I had given complaint (3 - 4 times) on[protected],...

Address verification of my post paid mobile connection is pending since 10/05/2008. Airtel represtative is giving baseless and false statement regarding the verification. It is very difficult for a consumer to complain to higher authority as the mobile no. [protected]of nodal officer for Delhi is always switched off. No reply is received for the E-mail from the nodal officer. Even the fax no. 41666011/12 of Bharti Enterprises are not responding....

Dear sir

I have been cheated due to wrong communication of AIRTEL Call center regarding my SIM activation. Detail is as follows.

Consequences of mis-communication/wrong communication:

I have been using this number since long time and use GPRS to access net. This number was not in use for last 4-5 month. I visited customer care point at BISTUPUR/Jamshedpur (date 22/02/2008) to enquire about activation...

Mr.R.Kumaran
Airtel

Dear sir,

sub: accoun no 13949708 bill no[protected]


Dear sir, We are having internet connection. where as this conncection is mean for studemt use with great difficulty we are able to payment,

1. you have plan where un limited internet with 750 plus amount, due
to monthly budget contstraints we have opted for less than that is
...

I Have subscribed service love tips from no.5432101.now i want to stop this service. please stop this service....

Why do the Airtel Mobile services for Delhi subscribers but in Bahadurgarh region ( NCR region of Haryana just touching Delhi border) are on Roaming ????

For exactly similiar services in the NCR region other areas of Hayana like Gurgaon, Faridabad & even in Ghaziabad (UP) the Mobile services for Delhi subscribers are NOT on roaming.

WHY this discrimination ??

I am a Delhi resident but working...

I checked with airtel call center the deposit required for international roaming and i was given an amount of INR 4500 and when i send payment to Dwarka sector 4 outlet they said i have to pay 6000. when i called again the call center and they told me 2500 for international roaming and they told me they have updated the system. i again send payment but could not pay. again i called the call center and they told me to pay inr.4500 and they...

last Month Airtel charged to my prepaid accout Rs 30 illegaly. When i contacted the customer care, they say it is for Reliance Mutual Fund Alert service.
I have not activated any such service. I called the customer care more than 10 times to get the amount back. And it took 4 days to resolve the complaint, and they have not offered any justification. They siply refunded.

Again this month, they charged Rs 30 to my balance....

for the past 3 days, there is no outgoing and no incoming calls permitted. whenever dialled, call barred sing is displayed. what is the problem in your network? pls, do the needful immediately. my no. is [protected]. The card was purchased at kalpakkam, kancheepuram (district)....

i bought a sim card a more than a month ago from a retail outlet of airtel in mettupalayam ( coimbatore)

with deposition of all the documents and photographs and services were given to me on the phone no . as 91-[protected] after using the sim for amonth suddenly on a day my outgoing calls weere stopped and a prerecorded message was sent that u should deposit the relevant documents and your services will be resumed within 72...

I purchased an iPhone on 27th Sep '08 from Guwahati, Assam and i was promised that i will get free Data transfer of 500MB per month for 1Year. They informed me that since they are facing a technical problem, it will start from next month onwards. Now when i call them again, they inform me that the service is withdrawn. The airtel site still states the free data transfer and regardless of anything, i should be getting the offer as i was...

Dear Sir, I have paid deposit amount Rs. 500/- for airtel connection no. [protected] (AC ID:[protected] while converting from prepaid to postpaid during July2005 vide ICICI Bank, Cheque no. 212438 dt. 15/07/2005. Now i am once again converted this airtel no. to life time prepaid on 08/07/2008. So i am requesting the deposit amount of Rs. 500/- when i was paid for the past 2 months but there is no reliable answer from Airtel Customer Care...

sir,
i have applied for airtel bordband connection at 13/09/2008 with name of "mukul soni".airtl employee told me u will get internet connection with in 3 day with landline connection.I got landline number but i didn't airtel telephone line.They start my billing.
I called airtel office daily.They told me today u will get internet connection .
But till now i didn't get connection....

dear sir,
I have been using airtel no [protected] for last two years, which makes me one of your valued customer.On 2nd september i had done an easy recharge, as per the scheme i was to get the full talk time and a validity extension of 6 months, out of which five months extension would be carried to my account within 7 days of the recharge.I have not got the benifits of 5 months validity extension till date.Have launched the complaint...