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Airtel reviews & complaints page 315

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A
aksuriya
Jul 17, 2020
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Address: Sutar vada sandhiya Sheri porbandar Gujarat

Dear Sir
Airtel postpaid no. [protected] network problem In indoor network up down 1 point of network.data speed down area Sutar vada sandhiya Sheri porbandar market area
Airtel customer support has been notified about the posted complaint.
Jul 17, 2020
Updated by aksuriya
Dear Sir
Airtel postpaid no. [protected] network problem In indoor network up down 1 point of network.data speed down area Sutar vada sandhiya Sheri porbandar market area
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    S
    Shivani Khandve
    Jul 17, 2020
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    Address: Airtel Express ,Savedi branch, Ahmednagar 414001

    I have gone to Airtel Express in Savedi center Ahmednagar for enquiry of dongal.
    They told us plan for the dongal of 999₹ nd said that device is included in this plan. So I get ready for this plan as he said device is included with 3 sim port nd 1 additional airtel card nd device card. So we ported our card into Airtel. The. He told to pay 2750 ₹ total. For all this process . But he told firstly 999 so get ready for this. They have cheated us and ported our sim into Airtel nd now we have to pay 999 every month it's not possible for us.
    Please see to it nd escalate our request to provide them device to us in this plan.
    Nd additional 250₹ has taken from us for doing such process.
    This is seriously disgusting.
    Can't expect from Airtel like this.
    Take action ASAP.
    Otherwise will complain in Police station.
    Airtel customer support has been notified about the posted complaint.
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      G
      GGD
      Jul 17, 2020
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      I switched to Airtel about a month ago and i notice airtel always reports wrong HIGH data usage and send me 50% usage alert very quickly.

      I have a prepaid plan for 2Gbs/Day and also added a 12GB data pack a 10 days ago. I use this as hot spot for my laptop. I DO NOT watch video on my phone

      1. I watch youtube only @ 240p or max 360p resolution for 10 mins when i get a break and the data plan does not even last an hour of video. Please see attached rate of youtube data = 300MB for 1Hr of 360p video.
      2. Mostly, i use VPN for remote work, that uses remote terminal.

      I have also attached my laptop Windows Data Usage Monitoring app snapshot, reporting 16GB o[censored]sage for PAST 30 days.

      As per my prepaid plan (on 7/17), I have 2GB/day x 20days + 1.5GB/day x 10days, plus the 12GB data pack = 67GB. And windows says i have used only 16.02GB, whereas airtel account says 0gb remaining and my internet browsing slows down to halt.

      The discrepancy of data usage between laptop network interface statistics and reported by airtel is very very large. Based on my experience of laptop data usage, I strongly suspect Airtel is reporting wrong usage. I had Jio before, which reported a fair usage.\

      I have also attached the Airtel transaction / receipt that shows the details.

      Thanks
      Gangadar

      Attachments:

      1. airtel purchase history
      2. Windows WIFI data usage statistics for past 30days
      3. Typical data used by 360p video on youtube.
      Airtel customer support has been notified about the posted complaint.
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        S
        Sudharsan Devana
        Jul 17, 2020
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        I have a compliant on a recharge of Rs 98, which did not reflected into my no. That is [protected]. I cannot see any data balance in Airtel thanks app. Please resolve my query.
        Airtel customer support has been notified about the posted complaint.
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          U
          UtkarshKushagra
          Jul 17, 2020
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          My prepaid Airtel no:[protected]

          I have 3 days left on my pack and yet the sim is showing no service available .
          It shows i have data on the AIRTEL APP but I cannot use it and their is no /servi/ce. It was all fine till 15/07/2020. But t has stopped since then. My expiry is on 18/07/2020.
          On enquiry with general population, I found out that is a systematic behaviour by Airtel and it keeps shutting down random sims (my friends faced this too) . Then we go to airtel office near us and then they give us a new SIM for a charge of 25/- .

          So has Airtel stooped so low ? You need to make revenue off our leftover data and take 25/- for marginalising profits. It is really diffcult for us now as we are in lockdown and also I cannot make and recieve calls.
          Airtel customer support has been notified about the posted complaint.
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            A
            Ajay bhati 13
            from Delhi, Delhi
            Jul 17, 2020
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            Broadband speed only 2mbps

            Address: Mandi mohalla, Mysore, Karnataka

            Airtel website says 999₹ plan of airtel broadband gives upto 100mbps but when I enquired airtel stores they say it’s only 2mbps. ( I live in city centre)
            How can someone accept 2mbps speed paying 999₹ + tax.?...
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            E
            Ekalayvan Indrajith
            Jul 17, 2020
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            Airtel - activation number 59059 not working for activating sim

            I've ported my no. from Vodafone to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service....
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            L
            Liyakatsaif i
            Jul 17, 2020
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            Address: Sambhal

            Please sir my phone is lost, so i requested to you deactivate my sim card.[protected]
            Airtel customer support has been notified about the posted complaint.
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              R
              Rohan Bhalave
              Jul 17, 2020
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              On 12th july, i did online recharge of my mother's airtel number ([protected]) of amount rs. 379. I selected upi and amount got deducted but recharge didn't happen. The screen showed error message that recharge didn't got completed and it was written that amount will get refund in few days.
              However i haven't receive any refund yet.

              Transaction reference number:[protected]

              I dialed the customer care number today 121. They admitted that deduction happened but they will not refund this. I was shocked to hear this. His name was vivek singh.

              Please advice

              -rohan bhalave
              Airtel customer support has been notified about the posted complaint.
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                P
                Pivresse
                Jul 16, 2020
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                भागवत महापुराण/महाभा�... सरीखे ग्रंथो मे स्पष्ट बताया गया राजमाता कुन्ति ने कभी पुत्रो के लिए या स्व के लिए सुख नहि मांगा।
                पुराण गवाह है ईस महान नारी ने परमात्मा से सदैव दुख मांगा पर धर्म मार्ग ना छुटे।
                पर ईस सीरीयल ने बाजारु सीरीयल कर्ता महिलाओं की तरह ही भगवान से सुख समृद्धी मांगते दिखाया गया है। कृपया संस्कृति का मखोल रोका झाये
                Airtel customer support has been notified about the posted complaint.
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                  S
                  sandhya ravipati
                  Jul 16, 2020
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                  My air tel number not working suddenly. Some body told airtel old mobile numbers digitalized to new tech knowledge that is the reason may be.

                  But lot of communication stopped now due to sin not working

                  How we can get it back for this sim we can not go india right to get it back
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Shivan Leekha
                    Jul 16, 2020
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                    Address: C-2/112 Sushant Lok-1 Gurgaon

                    Airtel in August 2019 started charging me 400/- plus gst every month in lieu of extra bytes.From September 2019 I’ve been writing them several mails complaining about these charges and to stop charging me 400/- every month as I usually used to have data bytes left over carried forward each month.
                    Also have complaint several times to the customer care number.At least 15-20 times I’ve requested them to reverse theses charges but no one bothers.
                    finally in June 2020 I received a mail from them saying that the plan has been changed and these charges shall be stopped from June onwards.Yesterday I received my bill again with 400/- plus gst charges.Really pathetic and horrible services...I’ve been charged 472/- every month for the last 12 months...
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      Prem0811
                      Jul 16, 2020
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                      We are facing problems with your services. We did our payment on last rs 2, 140.61 for the landline number[protected] on 03.06.2020 through your website our services activated on 05.06.2020. But several days our outgoing service are barred saying that we are not paid the amount. We paid all the outstanding bills but it still not updated in our system [protected]. This is the second time we are facing this issue last time was 27th september 2019. Complaint number was (Sr[protected]. We need a payment confirmation asap. Airtel customer care is so irresponsible and they have not provide the compliant number.
                      Airtel customer support has been notified about the posted complaint.
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                        V
                        Vandana Fartiyal
                        Jul 16, 2020
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                        Address: H.NO. 155 Gali No. 2 sanjay Colony Arhtala mohan nagar ghaziabad 201007

                        Hi,

                        This is regarding the new connection applied for.
                        The dth consumer number is [protected]
                        Due to some reason connection could not be established at my home.

                        So, i requested airtel digital tv to please cancel the connection and refund the amount paid by debit card to my concerned account.
                        Please note that the dth is not installed/activated.

                        The details are included:

                        Regards,

                        Vandana fartiyal
                        Airtel customer support has been notified about the posted complaint.
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                          Y
                          Yashu kikan
                          from Delhi, Delhi
                          Jul 16, 2020
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                          We are facing a lot of problem due to very low speed of wifi. I request the airtel to send an employee to fix this problem.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            sunilsam
                            Jul 16, 2020
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                            I'm buy the airtel xtreem 6 month plan, but airtel engineer mr. Sunil prajapati ([protected]) me every day by saying today we install. But he not come for installation for the last 5 days. Please don't buy the plane or airtel extrem very poor survive. And the airtel costumer care also not respond. I[censored] urgently need the connect don't buy i[censored] have free time then buy
                            Airtel customer support has been notified about the posted complaint.
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                              K
                              K Balakumaran
                              Jul 16, 2020
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                              Address: 18/24 desi colony perambur high road chennai 600012

                              Past 3 weeks land line internet not
                              Airtel customer support has been notified about the posted complaint.
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                                Y
                                Yashu kikan
                                from Delhi, Delhi
                                Jul 16, 2020
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                                Our wifi speed is very slow and we want to increase our wifi speed and also to change the plan for wifi.
                                Airtel customer support has been notified about the posted complaint.
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                                  V
                                  Vinod 67
                                  Jul 16, 2020
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                                  I am not receive any kind of otp so please help me in this kind of problem
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                                    H
                                    Hit Mix4U
                                    Jul 16, 2020
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                                    Address: Village And Post- Baliawa, Dist - Deoria, Uttar Pradesh Pin Code -274405

                                    I have complaining since 1 months before regarding airtel network signals issue and still airtel networking team nothing to do this issue! And in my area where airtel network site is stand and the boy who working on network site he only start network when light is on when light goes he doesn't start generator and also he stealing diesel and sold the diesel for making money so kindly request you to please take action against this problem and fix it🙏 i regret to recharge in my airtel sim 😔 and this problem is facing all airtel users in my area!
                                    Airtel customer support has been notified about the posted complaint.
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