Airtel Complaints & Reviews

Past 3 weeks land line internet not

Our wifi speed is very slow and we want to increase our wifi speed and also to change the plan for wifi.

I am not receive any kind of otp so please help me in this kind of problem

I have complaining since 1 months before regarding airtel network signals issue and still airtel networking team nothing to do this issue! And in my area where airtel network site is stand and the boy who working on network site he only start network when light is on when light goes he doesn't start generator and also he stealing diesel and sold the diesel for making money so kindly request you to please take action against this problem and fix it🙏 i regret to recharge in my airtel sim 😔 and this problem is facing all airtel users in my area!

Phone number: [protected] is giving missed call & when called back talks vulgar. Please lodge a complaint against this number and kindly block any phone calls and the message from this number to my number.

Sir, i am feeling from this number, please check and do the need full, please take action against this number ([protected])

I had 52 rupees in my balance, did 3 recharges of 20 rupees and 10 rupees, total 70 rupees. It was top up recharge sone on 8th july and 9th july 2020 but airtel did not give me any validity, i was unable to use outgoing and there was no incoming, after complaining to airtel they gave validity for only 2 days and then closed the outgoing and incoming after 2 days . Now they have deducted all my balance and there is only 7 rupees left in my balance . Now airtel is showing validity of 25 days for 7 rupees. But for 52 rupees it showed 2 days only right after the day of recharge. I never made any call, i never used the valance and still airtel deducted entire balance and left 7 rupees . I called airtel customer care several times but no help, i have been emailing them my complaints since 8th july and 9th july but no help. Please give my balance money back. Dont cheat your customer. I will stop using airtel. Airtel is cheating customer

My mobile number [protected], recharge date 16.07.20, transaction id:[protected], amount rs 49.0 deducted but recharge has not done, please refund my money back or process the recharge immediately.

It's been more than 1 month that i have been trying to call airtel regarding for refund of rs 379/- failed transaction amount back to me but not able to reach. I communicate through message and they told me its not their fault but how can they say that when i did recharge for airtel number. Please help me out.

Screenshot attached for reference

I am using oneplus 7 phone, and have a jio sim and another is airtel, jio works superbly well in my location which is why i put it in sim 1 slot and on the other hand, airtel works pathetic whenever i try to turn on my mobile data i get an exclamation mark on my network sign and nothing works at all after that.

I recharged on my airtel mobile no of ₹149 on 15 july 20 but it was deducted from my bank account and airtel website showed it as an error...! Moreover trying to call customer care... This is the worst customer care services ever in india of any company... You trying to call to talk and airtel doesnt hve the direct call option and frustrate u with their airtel plans and offers and force u to listen...! There is no direct contact no to executive of airtel...! Pathetic

I am sharing the transaction id of airtel which happend today 15 july please track the id the refund me the amount in my account

I have apply for broadband service 21 may 2020 and paid 4434 rs but didn't received and service i asked for disconnection of application and refund (25 may 2020). From customer service they said it will get refund in 45 days after 45 days when i asked for refund customer service representative said your disconnection request service got close.

I am not ale to open my sites and its making loss for me i am not able to do my work everytime i open sites most of the time i am showing this page and in mobile i an sseing sign in request lots of time what the hell with you network
Gong to shift in jio soon

On 3rd of july i recharged the airtel prepaid number - [protected] with the help of airtel thanks app by paying through amazon pay upi of ₹548/-. The recharge showed up successfull in the amazon app but not yet recieved the services that come to that recharge by the provider. Then i contacted almost for several times with both amazon and airtel about it where amazon said that they have done it successfully and airtel concer team had confirmed it to them and where as when i contacted airtel they told that there was never a transaction took place please contact amazon. Now a customer is being pushed off from both the companies blaming each other and my money got stuck now. Please help me solve my problem.

I recharged for rs. 598 through airtel application but airtel recharged for rs. 558.in return i asked customer care and they say it is non-refundable but we recharged as per their instructions
Customer service center refuses to give me proper advice and refuses to do so i ask them to respond to me please

I booked new broadband fiber connection on 15th june 2020. After that i got a call on 3-4 july 2020. And all process like 3 months adv payment, wire line & modem they installed. For that 4-5 people came. Now today's 15 july 2020, but my connection is not activated. Since last 10 days i had 5-6 complaints and its showing and saying like it will be resolved in next 24hrs. Before this i'm not using any airtel services, first time i chose airtel. See to new customers they are treating like this than i'm thinking abt future. And from last 2 days i seen brouchers for same connection plans on my area as well as my home also. Airtel is doing advertisement. Finally i compliment yesterday to remove all these things and give me money back, so they told it will refund on next 7 days. But today i got again 2 msgs like engineer will come nxt 24 hrs, so now i'm frustrated. Atleast they should tell me the reason.

I will never ever use airtel in my life, my offc performance decreasing bcz of internet issues. Worst services from airtel.

Hello,

The advertisements that you people are showing on television since 1 months are false or true?

According to us you people are showing false advertisements.

The reason why we feel so is that our small problem (I. E. Our airtel bank account got dormant sines 12 months) is yet not being resolved then how you people would be able to complete all false promises that you are making to people through advertisements.
Like we have the best network, best service, etcc...

Kindly solve first our problem asap.

Thanking you!
Manish shah
[protected]

Hi,
It is very disappointing to experience such trauma, after being a loyal customer to airtel for the past 11 years.
Please refer to various complaints ref#[protected] and 26623114.
The issue is about the excess amounts being collected through various incorrect solutions given by your support team on help calls.
Am having one family connection + dth + my another post paid despite my regular monthly bill payments i started getting additional due amounts showing in the airtel thanks app. I ended up paying all the shown dues but it still shows the pending amount.

When i reached the airtel support call, i was informed that its due to dth connection, which is in fact dead and i don't use it. But i still get a bill of additional 350/- per month despite having a 153/- monthly plan.
After all my efforts of paying an excess amount the team was not able to resolve and hence i asked for disconnection of dth.
To this they again asked me to pay pending due of 1612/- and i paid instantly. But it still did not resolve my problem and does not allow me to debundle or remove dth connection accounts. It instead asks for another pending amount of 1200/- within one hour of clearing all the dues.
Please refer to my payment transactions and you can understand my pain.

This is so disgusting that in this era of technological advancements, airtel is still struggling with old methods of billing disputes and disappointing the old loyal customers.
I hope someone senior will look into my issue and resolve it once for all.
Please disconnect my dth connection by all means since i've already paid an excess amount.
Thanks

I have subscribed to airtel broadband on 3/7/2020. The charges for subscription was rs.3, 536/- but they disconnected my subscription on 6/7/2020. They have informed reimbursement will be done within seven days. Its already 9 days passed and there is no progress after repeated queries too. Kindly rectify

I have paid one electric bill. That electric refund in my wallet.
This amount can not seeing

I am a subscriber of airtel dth since last few months. I have been recharging the subscription every time on the day of expiry. I did it today as well but an amount of rs 15/- was deducted as idle maintenance fee. This is not correct & should be reimbursed. Moreover, this point was never disclosed by any of the airtel employees.