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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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Airtel reviews & complaints page 34

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R
Rajuswathi
from Tumkur, Karnataka
Sep 1, 2017
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deactivated my currently using number n given to another person

Address: Hassan, Karnataka, 573202

This is raju... I have been using airtel number from last few years... Few days back it has been deactivated and same number has been given to someone in somewhere else. I have used same number in bank account/ transaction... Without our permission how could they deactivate the number which has been using...
At any cost i need the same airtel number......
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C
channuru vikram reddy
from Vijayawada, Andhra Pradesh
Aug 27, 2017
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cheating on recharge plans

Address: Hyderabad, Andhra Pradesh, 500050
Website: www.airtel.com

I heard on my mobile regarding a plan ie recharge with 399 and get 84 gb data unlimited calls for 84 days so i did a recharge after that i got 84gb for 28 days each day 3 gb this is airtel promise. So i called customer care and said i don't want this benifit either refund my money or give me benifit what i heard on ivr. They says that we can't do anything, i decided to change for other network so i did message for port i got a call from airtel...
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K
from Ludhiana, Punjab
Aug 22, 2017
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prepaid simply temporarily out of service

Address: Fazilka, Punjab

Sir
My airtel prepaid no [protected] is temporary out of service i was out of station due to some domestic reasons i want to start my number what are the steps to restart the number i went to customer care centre at abohar punjab 152116 but they gave me airtel 4g sim but this sim is also temporary out of service when called will company help me to restart my airtel number i have given this number in many important offices i hardly need...
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P
pravkris123
from Bengaluru, Karnataka
Aug 22, 2017
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sim blocked, and changing sim, sms not activated for last 3 days

Address: 560066

Related to this issue: raise a service request 78786016

In my new sim card with old mobile number, sms is not working. And seems for 48 hrs this is not activated. How to escalate this.

This is seriously impacting me a lot.

First, i dont know, why my sim got blocked? I am a post paid subscriber for last 10 years. I have multiple other subscriptions with airtel.
Second, i ignored, and bought...
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R
Rekha Somashekar
from Mumbai, Maharashtra
Aug 18, 2017
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technical issue not resolved for 3 days even after escalation

Address: 560060

So called technical issue is not resolved for 3 days. Activated plan is for 10 days - international roaming which cost rs.1199. After that rs.99 got deducted and reason is rental charges for international network. After the plan activation, rs.290 got deducted and balance is zero. With zero balance we cannot use data and calls. Issue is not resolved for 3 days. Called for 6 times and got very irresponsible answer from senior people. Hopefully...
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A
abbas aly
from Mumbai, Maharashtra
Aug 10, 2017
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bad network and voice call

Address: Mumbai City, Maharashtra, 400033

The network quality in south bombay particularly in byculla east has gone from bad to worst. Almost mandatory call drops and connectivity issues and when we connect voice is bad and call drops. Rather than spending money to advertise fake customer satisfaction invest in providing real service.. I have been an airtel user for over a decade now and with each promises of better speed and connectivity the reality is far from the promises.. ([protected]...
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R
Rawat12
from Delhi, Delhi
Aug 9, 2017
Resolved
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refund excess amount paid

Address: 110037
Website: www.airtel.com

Dear Sir, I paid Airtel 2400 Rupee excess then my postpaid bill against no. [protected] (which services I have been closed) . After complaining customer care Airtel or nodal officer they ask me to send cancelled cheque to get back my amount. But after lapse of time and several attempt to reach them, still the amount not credited to my account. Please direct me how to get back my access amount.
Thanking you

Kamal Singh...
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D
D L S
from Bengaluru, Karnataka
Aug 9, 2017
Resolved
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international roaming plan not working

Hi, i recharged my and my wife's number with rs. 1199 to activate malaysia 10 day international roaming plan. Now when i use internet while i am in malaysia, i am being charged for it from my main account balance.

Recharge date: 8 aug 2017
Recharge amount: ₹1199.00

Could you please resolve this issue asap? I am traveling overseas and i require internet. This is getting really painful.

Since...
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M
Mishty Ray
Aug 7, 2017
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international roaming not working in the usa

Website: www.airtel.in

I bought an international roaming pack for the usa for inr 3999 for my prepaid number [protected] which is supposed to give me call, sms and data privileges. However i am unable to make any outgoing calls and my data is not working. This puts me in a nightmarish position while roaming internationally as i can't call a cab or call someone in case of an emergency. There is no proper channel to call a number which i could find on your website...
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N
Namrata Vaishwade
from Bengaluru, Karnataka
Aug 7, 2017
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4g lte dongle - network issue

I am using this postpaid 4g lte dongle from last 2 years but from almost 3 - 4 months, i am facing the network issue. The dongle will connect for 10 - 15 mins and then it will be disconnected and i have to reconnect multiple time. I have complaint multiple time but every time they have guided me to reset my dongle, id, and password which worked only for 1 days then again the same issue.
The current ticket no. Is 78073665 which created...
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B
biki ab
from Kolkata, West Bengal
Aug 6, 2017
Resolved
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recharge successful on wrong operator

Address: Murshidabad, West Bengal, 742304
Website: notavailable

How can airtel accept a recharge on different operater (Vodafone) and give confirmation massage?
My mobile number [protected] is belongs to vodafone operator, today i
Recharged my number using haptik app, in hurry i wrongly selected
Airtel operetor instead of vodafone, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode,...
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G
Gopinath Ko
from Bengaluru, Karnataka
Aug 1, 2017
Resolved
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airtel family plan activation for child number

Address: Bangalore, Karnataka, 560075

I have been working with airtel team on activating mobile data network on the child number.. The sequence of communication is as follows...

I have been working with airtel team on the below request from 23th july, today is 30th july and the issue is still not resolved.

24th july – data stopped working – called up customer care and i was told that it will be fixed shortly.

25th july – visited...
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A
Anurag kumar 7
from Hojai, Assam
Jul 31, 2017
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about transfer of ownership

Address: Khagaria, Bihar, 851204

Helo,
Sir the number which is being used by me was bought by my other family member and he had been died before few months due to any disease . So, now I wants to transfer the ownership of the sim it is important because it must be linked to the adhar card to link with that fingerprint is necessary for this linking but he had been died so we want to change the ownership so that it can be linked with adhar card and one more thing...
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R
Richa Kataria
from Delhi, Delhi
Jul 31, 2017
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services not good

Address: New Delhi, Delhi, 110006
Website: Airtel

I am very disappoint from these all services. They are charging unnecessary amount which i didn't use.in the same month i have requested on 19th of july for call back from manager but i didn't receive any call still they are charging 100rps late fee charges from my account.
I called to airtel customer care service, my call get connected chandigarh call centre the agent was ramesh pawar i requested to transfer this call to his manager...
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S
sharad18
Jul 31, 2017
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my 10 year old phone number allotted to someone else in just 7 months

I have been using my mobile number [protected] for past 10 years plus. I recently was out of station for 7 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification...
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J
jahnu kumar heer
from Delhi, Delhi
Jul 28, 2017
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lost phone with 2 sim card

I lost my phone inside jnu campus though ring is going but i want it to be blocked, so futher no one can miss use it. My phone no is [protected] and [protected]. It important for safety purpose and lot more important contacts numbers are there in that phone which i lost. I wish may i got back but still its important to registered complaint. Though less time in hand and anxiety is there...
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U
Uma Ramani SBI
from Mumbai, Maharashtra
Jul 28, 2017
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Resolved

mobile recharge uma

Address: Bangalore, Karnataka, 560023
Website: AIRTEL MOBILE PREPAID RECHARGE

Iam having a prepaid airtel mobile connection. I have not been able to recharge on the offers provided on the mobile. I have tried through online 4 times, 3 times using online banking for rs 399, and once with credit card. Today i went to a shop and tried with rs 399. The shopkeeper also got a message saying unsuccessful. He contacted the customer care and was told that 399 offer is no more available for my no when in fact it shows availability...
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S
Soyeb Khanusiya
from Delhi, Delhi
Jul 26, 2017
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"invalid number" not able to receive incoming call

Address: 560029
Website: www.airtel.in

I have been using airtel post paid number since 2013 and then ported to karnataka circle in 2015 (Airtel noida to airtel karnataka), before 2013 this number was on vodafone network.
From past 45 days, i am not able to receive any incoming calls and callers getting a response that this is an invalid number. I am not able to send/recieve messages thus not able to perform any banking transaction.
As this is my primary cug number...
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S
sandy801
from Bengaluru, Karnataka
Jul 25, 2017
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cannot reach customer care executive with valid ivr options

Address: 560037

Whenever i call on 121 on their customer care number, there are many options from 1 to 9, and they ask to select an option but whenever i select option 9 to speak to their executive, it says "oops it's an incorrect option"
There is no way to contact customer care executive as they are cheating with their customer.
This is worst service, as a customer i have no way to solve my problem....
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S
sachinrathore85
from Gwalior, Madhya Pradesh
Jul 24, 2017
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wrong recharge reversal for airtel for my number

Address: Indore, Madhya Pradesh, 452010
Website: www.airtel.in

Dear team,

Hi i am sachin rathore, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got respond “no keyword found”

Now please do the same on urgent basis…....
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