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Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Sep 8, 2026
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Airtel reviews & complaints page 36

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A
Ashish2795
from Delhi, Delhi
Jun 9, 2017
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Wrong IVR options on customer care numbers

Address: 110070
Website: www.airtel.com

I am an airtel user from past 4 years.
Whenever i call on 198 or 121 on their customer care number, there are many options from 1 to 9, and they ask to select an option but whenever i select option 9 to speak to their executive, it says "oops it's an incorrect option"
There is no way to contact customer care executive as they are cheating with their customer. A customer care should be fast as possible to reach the consumer but...
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J
janaka rao
from Bengaluru, Karnataka
Jun 8, 2017
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Incorrect name in Airtel records since 5 years

Address: 574265
Website: www.airtel.in

I am using airtel mobile prepaid connection since 5 years and just last week when i happen to login to www.airtel.in and check my account details, my name reflects incorrect under personal details.
My name is "janaka rao k" and the airtel website shows my name as 'akash rao'
Since two weeks i am sending back to back emails to airtel team to correct my name and address in their records and this is the response i receive : br...
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A
Arjunv1996
Jun 8, 2017
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Error 536 in airtel

Address: 560045
Website: www.airtel.in/s/selfcare

Iam getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid. I am not able to register for an account in airtel for online services and change plan. I am not able find my bill cycle and any other details. It showing enter a valid airtel number or "no service is
Associated with your number whenever i try to register"...
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M
mohammedasif1
from Bengaluru, Karnataka
Jun 7, 2017
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Porting number

Address: 560102
Website: www.airtel.in

I had received a call from your executive on 30th May'17 to port my number to Airtel. Thus, I had opted for porting. I have received an SMS from your end stating the number will be activated (port) on[protected]:35:00. At the same time Vodafone number is stopped working assuming Airtel would be activated but in reality, Airtel is yet to activate my number.

I have been receiving two SMS from your end,
1.Thank you...
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F
Fathima Benazir
from Mysore, Karnataka
Jun 1, 2017
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Activation of my suspended number

Address: Bangalore, Karnataka, 560055
Website: Airtel

My number [protected] was suspended one month ago for the reason additional documents to be submitted. It was a corporate account, while the other number ending 562 was working my number alone was suspended. I and my colleague has visited the Airtel office at Koramangala several times and submitted documents thrice or more and have made several calls. My number is not activated yet. I am the CEO of a company and this has affected my business...
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7 other people found this review helpful
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B
Banun
from Ferokh, Kerala
May 31, 2017
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Double payment of bill

Address: Chennai, Tamil Nadu

I'm nasira. I'm using airtel postpaid card. On may 31st i have paid my bill of rs 229 through my airtel app. The transaction was successful but it was not updated. So i thought it as some error and tried again. Again the transaction was done successfully. After that only i checked for my sbi account balance and found that the money was deducted twice and a total of about 458 rs was reduced. So please do me the favour and return my money to...
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A
abhinam85
from Bengaluru, Karnataka
May 23, 2017
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Airtel sim issues.

I was not getting any network. Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I reveied a msg stating "your services have been set. Please restart handset". After restarting i got the network for 2-3 min and again getting a "no service" message. What is the issue. Why do i have to keep running around repeatedly....
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A
Abhijeet Kaushik
from Dimapur, Assam
May 21, 2017
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Annoying precall announcement airtel

Address: Patna, Bihar, 801503
Website: Airtel

Since the last 20 days or so, every outgoing call that i make from my airtel number is followed by a 25-30 seconds pre call announcement informing me that my data benefits have expired. The announcement is not limited to few calls / day, in fact, i am forced to hear it every time i make an outgoing call.

Fed up of such brutal and unethical marketing practice, i contacted airtel dnd on 1909. My call was transferred to a senior...
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B
Balakrishna Chennam
from Hyderabad, Telangana
May 17, 2017
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New connection cancellation - 81943314

Address: Hyderabad, Andhra Pradesh, 50072
Website: [email protected]

Hello Airtel
I got a new Airtel broadband connection on 11th of April, immediate after next day connection has failed, I have complained to airtel customer care couple of times and they raised tickets to resolve my issue, but no support or technician has came to my home to fix the issue, After 20 days, I decided to cancel my new connection and requested the same to customer care to return my money 4830 rupees
81943314 ticket...
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D
digish devassy
from Bengaluru, Karnataka
May 16, 2017
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Refuse TO Disconnect my Airtel broadband, keeps generating bill

Address: Bangalore, Karnataka, 560066

Hi,
I called customer support and disconnected airtel broadband two months back. They said it is all done. One week back i got a call saying, i have got a new bill for the last two months.

I requested to cancel bill and close the account. Girl wont close the account and scared me saying: i will escalate to senior. I do not know what else to do....
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T
Tarzan Kumar Dheeraj
from Jamshedpur, Jharkhand
May 13, 2017
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Regarding tower installation

Address: Hazaribagh, Jharkhand, 825301
Website: tarzanzone.com

Dear sir/medam

I have no coverage of airtal 4g so we want to installation of airtal 4g tower in my area.

Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for airtal network.

Thinkyou

Suraj kumar

My contact number

[protected]br...
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S
SUBRATO DEY
from Jabalpur, Madhya Pradesh
May 6, 2017
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No service of broadband and landline

Address: Jabalpur, Madhya Pradesh, 482005
Website: www.airtel.in

My cust id is[protected]_dsl,
since 28.04.2017 i am not getting my broadband and landline services, till date.
When contacted airtel 121 authority in mobile on 28th itself, they assured me that services will be restored on 05.05.2017 by night 11 pm.
But, till date, ie, today 06.05.2017 at 21:15i am not getting airtel services, even assured by them.
Please take up the matter to airtel.
Thanks.
br...
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F
F Rupam Chakma
from Mumbai, Maharashtra
May 6, 2017
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Why can't I recharge my airtel number online?

Address: 400709
Website: Airtel.in

I can't recharge my mobile number online for almost two months now. Every time I try to recharge it comes as either recharge unsuccessful or failed. However, I am able to recharge from retail outlet mobile shop. I had approached Airtel Express shop twice with the issue and lodged a complaint. I even had emailed to to airtel customer care but there wasn't any prompt action. I would like to know where should I approach again with the issue....
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B
Bojjam Naresh
from Hyderabad, Telangana
May 5, 2017
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Airtel Nodal Officer for the Issue resolution

Address: Hyderabad, Andhra Pradesh, 500081
Website: airtel.in

Dear Airtel Nodal Officers,

Your service is worst.

Yesterday I got the call from one of your customer care executive & they confirmed the SIM Activation Procedure completed and service will be continued without any disruptions.

Today it repeated again and my mobile was saying SIM not provisioned. While I am calling from the other mobile it saying the 'Number does not exist'.

Below...
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K
KC Wahengbam
from Guwahati, Assam
May 3, 2017
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Rs.399.0 online recharge of Airtel mobile ********** txn ID 170503147928 has failed due to a technical issue.

Address: 795133
Website: Airtel

Please return the deducted amount which my airtel application has failed to load in my mobile number ********** but deducted from my axis account. Below is the details.

Massage from airtel:
Rs.399.0 online recharge of Airtel mobile ********** ; txn ID ************ has failed due to a technical issue. Refund will be processed within 7 working days.

Massage from bank:
[ Your a/c 5173** is debited...
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V
vijayadarsha
from Guntur, Andhra Pradesh
Apr 29, 2017
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Senior level person not responding

Address: Karimnagar, Andhra Pradesh, 505001

Dear airtel,
I am a corporate customer with more than 700 sim of airtel for my companies and I had been allotted mr chandrashekar-[protected] from airtel, hyderabad division for handling our company but from past 25days I being the owner calling him daily but he is not even responding to my calls.this kind of worst treatment is making me shift to other network.we expect a prompt response when we have any issue but this kind of...
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S
Sheikh Mujtahid
from Srinagar, Jammu and Kashmir
Apr 28, 2017
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Messages not goes to 121

Hello hope you are doing well.i have an issue that whenever i tried to send message to 121 it shows failed while as on other numbers message goes easily.i called customer care and checked message centre number, everything is ok.Kindly fix this problem as soon as possible.
thanks
SHEIKH MUJTHADUL
R/O KHARPORA BANDIPORE
DISTT BANDIPORE
STATE JANDK
pin 193502
mobile no...[protected](postpaid)...
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B
brsrini74
from Pune, Maharashtra
Apr 26, 2017
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Unable to recharge airtel prepaid number

Address: 411044
Website: airtel

I am facing issue my Mobile Number [protected] during recharge. This number was bought has prepaid from Thane-Bhiwandi-Kasheli (Maharashtra circle). I have started facing this issue since a month now. Earlier I was able to recharge my number.

1. Unable to recharge from Airtel Wallet. Message that I get is ‘Invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

2....
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R
Rahshad
from Mysore, Karnataka
Apr 22, 2017
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Unable to send text messages

Address: Chennai, Tamil Nadu, 600041

Hi,
I can't able to send any text messages to any number from my prepaid sim: [protected]. SMS are coming to my inbox without any issues.

I am having this issue past one month and it's very hectic task some information transfer with sms.
I checked the smsc number and it's matching with Airtel for another SIM card which is working fine.

Regards
Rahshad...
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D
dhairya79
from Gandhinagar, Gujarat
Apr 21, 2017
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Cancel mnp request

Address: Ahmedabad, Gujarat, 380015

I want to cancel mnp request because now i dont want to join airtel i want to continue in my existing idea operator....
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36 other people found this review helpful
36 found this helpful
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my issue not resolved but it is automatically taking as resolved status
VK
vkrchari

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