Airtel Complaints & Reviews

Address: Navi Mumbai

From Past one month I am trying to port my number. I have been visiting Airtel Store every week and connected with customer care many times. I have been unable to generate UPC code.
Initially they told me as your number is part of family plan, first you have to remove it from family plan. I did that and now my number has single plan. Still i am getting this message once I try to generate UPC code for port.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bijaipur chittorgarh

Website: CL-BHUPENDER

Hello,

FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your No Valid Reason, This is my Humble Request Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For to Free Fire Team To Unban My Account Player

Thank you ok
Name: CL-BHUPENDER
Id : [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune

I have paid to airtel for a bill payment, which has been debited but didn’t received the goods, here’s the transaction code-

UPI transaction ID
[protected]
To: Bharti Airtel Limited airtel.[protected]@hdfcbank
From: PRAYAG VIPUL TEJWANI (HDFC Bank)
[protected]@okhdfcbank
Google transaction ID
CICAgNDI-4SBfw

Bill paid ₹2000

Airtel customer support has been notified about the posted complaint.

View replies

R

rk0317

from Pune, Maharashtra

May 26, 2023

I got an email from Airtel in response to my complaint to the PMO stating that they have made sincere efforts to resolve my issue with utmost seriousness. I disagree with them when they say that Airtel has looked into resolving my issue with utmost seriousness. My internet outage occurred around 5pm on 17th of May. And it was finally resolved around 1pm on 25th of May. After *188 hours*. In all seriousness, this is not the definition of prompt service. I made multiple calls to AIrtel customer service over the time my internet was down. Each time I was assured by their escalation managers that a technician would come soon and look into the issue. Day after day that did not happen. Until yesterday i.e. 25th May. And yet they have the nerve to say it was resolved with utmost seriousness?

In all my life I have never seen such apathy on the part of any service provider. I faced the same issue a few weeks ago i.e. on 25th of April. And that time too the response from Airtel was extremely slow. That issue was finally resolved on 1st of May. Two such instances in a matter of 3 weeks and Airtel claims they are committed to prompt customer service?

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My Airtel fiber internet went down around 5pm on 17th May. Even today, after multiple follow up calls to Airtel Customer Support their technical team has not even bothered to visit my home to troubleshoot the problem. Each time I call I am assured that my problem will be resolved expeditiously. But nothing happens. I have made about 10 calls over the last 6 days. The case has even been escalated. But no resolution in sight. I just got a call...

Helpful

Found this helpful?

3 Comments

My Airtel fiber internet went down around 5pm on 17th May. Even today, after multiple follow up calls to Airtel Customer Support their technical team has not even bothered to visit my home to troubleshoot the problem. Each time I call I am assured that my problem will be resolved expeditiously. But nothing happens. I have made about 10 calls over the last 6 days. The case has even been escalated. But no resolution in sight. Just a few weeks ago my Airtel internet had gone down on 25th April. Then too, it required multiple follow up calls before it was finally resolved on 1st May. 6 days later. AIRTEL has cheated me!

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I requested Xstream Fiber Broadband Connection on the date of 3rd May 2023 with a payment online from the Airtel app.

I got a message from the Airtel "Due to some feasibility constraints in your locality, the New Airtel Xstream Fiber Connection request could not proceed.

Request Number: [protected]

Still have not received the refund Amount, Please look asap.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: karaikal

I did recharge everymonth before expired date i did recharge and after expired also recharge now my sim is not working im working in uae

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have Airtel sim, due to network issue I want to port this sim to other telecom company but porting code is not generating . It showing " there are subsisting contractual issue with your service provider " and there is no way to contact Airtel as they are not connecting me with customer care and there is no way left to contact them .

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Complaint against
Airtel
Mumbai

Mobile#
[protected]

We got the following message from you Airtel, which is not understood at all.

à¤¨à¤®à¤¸à¥à¤¤à¥‡, à¤†à¤ªà¤•à¤¾ à¤°à¥€à¤šà¤¾à¤°à¥à¤œ à¤…à¤à¥€ à¤ªà¥‚à¤°à¤¾ à¤¨à¤¹à¥€à¤‚ à¤¹à¥à¤† à¤¹à¥ˆ à¥¤ à¤…à¤ªà¤¨à¥‡ à¤à¤¯à¤°à¤Ÿà¥‡à¤² à¤®à¥‹à¤¬à¤¾à¤‡à¤² à¤ªà¤° à¤¬à¤¿à¤¨à¤¾ à¤•à¤¿à¤¸à¥€ à¤°à¥à¤•à¤¾à¤µà¤Ÿ à¤•à¥‡ à¤…à¤¨à¥à¤à¤µ à¤•à¤¾ à¤†à¤¨à¤‚à¤¦ à¤²à¥‡à¤¨à¥‡ à¤•à¥‡ à¤²à¤¿à¤, à¤•à¥ƒà¤ªà¤¯à¤¾ à¤…à¤ªà¤¨à¤¾ à¤°à¥€à¤šà¤¾à¤°à¥à¤œ à¤ªà¥‚à¤°à¤¾ à¤•à¤°à¥‡à¤‚à¥¤ à¤…à¤à¥€ à¤¯à¤¹à¤¾à¤‚ à¤•à¥à¤²à¤¿à¤• à¤•à¤°à¥‡à¤‚ phon.pe/airtelpp

We have recharged for Rs 300 for 50 GB data and you have sent instant message confirming the recharge had been done successfully but still your IVR recorded message does not show the data balance.
This is a severe negligence on your part and instead of rectifying your deficiency and negligence you are blabing us that the concerned recharge had not been done successfully.

RK Agrawal
[protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Leedssports pvt ltd, Shop no 17, 1st floor, Mbd Mall - Ludhiana

My sel[censored]ttam sharma my landline no[protected] from Ludhiana Punjab, My store internet was not working from 18th May'2023. i was reais ticket for the same but still no one content me and resolve my store internet issue. plz look this matter on priority and rectify.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: FLAT NO-3472, F-3 ALOK VIHAR-1, SECTOR-50, Sector 50, NOIDA

My plan was changed to monthly plan without my consent. Also Not able get Airtel Extreme and Netfli.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I RECENTLY PORT MY SIM TO BSNL TO AIRTEL, AT FIRST IT WAS GOOD BUT SUDDENLY THE DATA CONNECTION BECAME VERY UNSTABLE, I cannot use it in my room, my calls drops after some time, I have tried to reach their customer executives and they did nothing. its 7th day I am still facing the problem. very bad customer support by airtel. no resolution has taken from airtel. airtel is the worst.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had procedded to recharged from postpaid airtel account to my dad's prepaid no through G pay. Amount deducted but recharge not happened.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Airtel has been giving me a hard time and keeps sending me bills of[protected] every month. I am being charged for international roaming every month even though it was never activated by me.
The number was never available on international network but Airtel has charged me for the same.
On contacting customer care, they keep raising a ticket and say I will get a callback but that never happens and the ticket is closed.
Now they will even charge me for late payment as I am in no position to pay such a huge bill specifically when I never used the services.
Highly disappointed with Airtel. On trying to move out from Airtel, they are not even letting me do that stating illegitimate reasons.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I've made a wrong recharge of amount 666 on 18/05/23. I would like have a complete refund of the amount as the beneficiary has not utilized a single SMS/Call/Internet Service of the package. Below are the details of the recharge. Please process it on priority or else I'll have to escalate this to Consumer Forum as your executive on call has completely denied any service.

Recharge Amount: Rs. 666
Recharge Date: 18/05/23
Transaction ID:[protected]
Wrong Number: [protected]
Correct Number: [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I recharged via Net banking on 13-Jul 2022 for an amount of Rs 455, the amount was debited but the recharge was not successful. I got a message from Airtel stating a refund will be processed, but to date, I haven't got the refund.

Transaction date -13-Jul at 6.30 am
Amount -Rs 455/-

On 13th Jul, I made 2 transactions towards Airtel. One was @ 6.30am failed but amount debited, second @1.30pm which was successful.
First transaction amount is not credited.

I have been complaining Airtel team via call, escalated on facebook, and visited the store and via email, all the time they are saying the funds are held by HDFC, but my bank replied the funds were settled to Airtel.

Airtel team cheated by taking my money.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am Airtel postpaid customer ( [protected]) for more than 10 years. I was on international travel for 4 days (3rd to 6th April 2023). Last month, I received a the bill with GPRS charge approx Rs 4300. I never activated any international roaming service or GPRS.

I was not aware GPRS was activated until I get the Airtel bill. Now I am sending mail to 121 mail Id, I am not getting response except Acknowledge. And customer care is so helpless, they have only sentence - :"International roaming pack was added automatically for your security purpose. Bill is correct, You have to pay".

I did not request them for this service nor they haven't provided me any service during this period.

Seeking you help on the issue.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mahadevpura Karnataka 560048

Hi sir my name is Harekrushna Jena Mob-[protected].i port my number at Gosala road Mahadevpura garudachar palya Bangalore Karnataka 560048 by an Airtel agent.it port 18/05/2023 23.09.But still not they didn't do first recharge.kindly check and revert as soon as possible.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My airtel sim is barred without any intimation on nov 2022 then after asking airtel store they told document issue like then i submit all require document. after 50 days my sim is activated.
then again barred march 28th 2023, I called up again. This time the airtel representative said, incorrect documents were submitted. When I asked which document was incorrect. He said he didn't know and nobody in Airtel can tell me that. He suggested a list of documents which had to be submitted, which was nothing but same set of documents I submitted last time. Now I don't know actually what was wrong in my previous document submitted to Airtel and I fear the whole process will repeat with Airtel. But nobody was able to tell what was incorrect in first place.still now am not receive my number

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.airtel.in/broadband/pune

Hi sir,

I live in Wagholi, Pune - 412207.

From last 10 days, there is some issue in internet, it get down by morning and resumes by night we are not able to do our office work and they are generating bills without any delay instead of providing services.

I tried to reach their support, but they have Airtel Thanks App, on which the format to raise complain is also changed, only bot options are there we can't contact the company anyhow.

Airtel is just fooling people by not providing proper services but charging amount from customer, it becomes very difficult to work and has to look for other options.

Kindly take some action against Airtel, to provide services for customer are paying.

Thanks

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 36

Not able to port my number from airtel as its not allowing me to generate UPC code

Post your Comment

Free fire

Post your Comment

Payment debited

Post your Comment

Internet down for 5 days. And counting. No resolution still.

Internet down for 5 days. No resolution still.

Post your Comment

Not refunded the Amount of cancellation Xstream Fiber Broadband Connection

Post your Comment

Im complaining about airtel sim

Post your Comment

Unique porting code not generating

Post your Comment

Recharged successfully. IVR not showing and shamelessly they blame it on us.

Post your Comment

Internet issue - Service Request No. 10174527209

Post your Comment

Plan changed with out my consent. Plan facilities are not made available.

Post your Comment

Not responding my complaint about bad call and internet issue

Post your Comment

Amount deducted from account but recharge not happen to my dad no.

Post your Comment

Excess rental charged

Post your Comment

Unintended wrong recharge

Post your Comment

Refund not credited since Jul 2022

Post your Comment

Complaint against the billing of airtel gprs

Post your Comment

Port by Airtel agent still not first recharge

Post your Comment

Barred without any intimation in second time

Post your Comment

Airtel Fibernet Services - Not working from last 10 days

Post your Comment

Related businesses