Claimed

Airtel Complaints & Reviews

2.1
Updated: Oct 10, 2026
Complaints 54829
Resolved
21980
Unresolved
32849
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kumari meen
from Mohali, Punjab
Jun 25, 2017
Resolved
Report
Copy
Resolved

I'm complaining about switch off the number

Address: Mohali, Punjab

Switch off problem in my phone while my phone is not switch off if any other person call me. They said ur phone is in switch off. While my number is not switch off. I want to know that some other person can not misuse of my calls and my number. My phone goes switch off many times. This problem creating from many times. I want to solve this problem due to the safe using of phone...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
N
Nikhil Kateliya
from Ahmedabad, Gujarat
Jun 24, 2017
Resolved
Report
Copy
Resolved

Airtel Airtel secure - device claim service request # 2058850

Address: 380015
Website: www.airtel.in

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of May'17.
I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to i was standing in my Hall...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
Tunut
from Kaliyaganj, West Bengal
Jun 17, 2017
Resolved
Report
Copy
Resolved

Cannot activate a pack and send sms/messages

Address: 791123
Website: www.airtel.in

I have tried activating the offer of ₹147 4gb 4g/3g pack in *121*1#, after completion of the process it says that i will recieve a message shortly but it has been almost a day after my trial of activating the pack but i didn't get my pack activated. Please help, its urgent and important.
I have recently upgraded my sim from 3g to 4g but after that i cannot send messages or use *121#/or anything related to this, when dialing *121#...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep7008
from Asansol, West Bengal
Jun 16, 2017
Resolved
Report
Copy
Resolved

SBI otp sms not received

Address: 760003

Hi airtel, i am not getting otp for sbi online transactions. I already registered my mobile number in the bank. From the past one month i am not getting messages and otp's for my online banking transactions. Unable to send messages also. I contacted bank they are telling register your mobile for otp support in airtel. My cell no is [protected]. Please do the needful. Thanks and regards -
Mrutyunjay banda
Mail id - [protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
sacami
from Mumbai, Maharashtra
Jun 14, 2017
Resolved
Report
Copy
Resolved

Postpaid to prepaid conversion time limit

Address: Thane, Maharashtra, 421202

I am a airtel postpaid customer for 2 months.
And need to covert to prepaid but when i went to store they said minimum time for conversion is 6 months, that is till six months i have to use in postpaid, but my usage is very less and i have to pay minimum rs.230 per month. This is waste of my money, is there such a rule?. If there it should be changes. A customer should have the right to change from prepaid to postpaid and postpaid...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abach
from Sambalpur, Odisha
Jun 10, 2017
Resolved
Report
Copy
Resolved

Online recharge fails every time

Address: Sambalpur, Odisha, 768001
Website: airtel.in

I had ported my number from docomo to airtel a couple of months back. After that, i used to recharge via paytm and airtel app, as i mainly use 4g packs from airtel. Since may 2017, i cannot recharge online anymore. I tried every pack, from rs. 14 to 496, different payment methods, and every recharge fails via airtel app/website. When i try to recharge via paytm, airtel doesn't confirm my recharge at all and i get refunded everytime.
Please...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
avidec87
Jun 10, 2017
Resolved
Report
Copy
Resolved

Airtel fraud in postpaid bill for international number 0044778620509

Address: 110094
Website: Airtel.in

In my airtel bill for the period: 05-may-2017 to 04-june-2017 bill no:[protected], it was showing i send international sms to the number:[protected], 4 times. Details below:
17/may/2017 02:20:[protected]
19/may/2017 09:18:[protected]
21/may/2017 19:47:[protected]
24/may/2017 09:19:[protected]
But i haven't send any sms to that number and i have no idea about that number. When i checked...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
P
Prasoon.jmit
from Bengaluru, Karnataka
Jun 10, 2017
Resolved
Report
Copy
Resolved

SIM not working after port

Address: 560035

Hi,

Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for...
Helpful
34 other people found this review helpful
34 found this helpful
8 Comments
Report
Copy
A
Ashish2795
from Delhi, Delhi
Jun 9, 2017
Resolved
Report
Copy
Resolved

Wrong IVR options on customer care numbers

Address: 110070
Website: www.airtel.com

I am an airtel user from past 4 years.
Whenever i call on 198 or 121 on their customer care number, there are many options from 1 to 9, and they ask to select an option but whenever i select option 9 to speak to their executive, it says "oops it's an incorrect option"
There is no way to contact customer care executive as they are cheating with their customer. A customer care should be fast as possible to reach the consumer but...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
janaka rao
from Bengaluru, Karnataka
Jun 8, 2017
Resolved
Report
Copy
Resolved

Incorrect name in Airtel records since 5 years

Address: 574265
Website: www.airtel.in

I am using airtel mobile prepaid connection since 5 years and just last week when i happen to login to www.airtel.in and check my account details, my name reflects incorrect under personal details.
My name is "janaka rao k" and the airtel website shows my name as 'akash rao'
Since two weeks i am sending back to back emails to airtel team to correct my name and address in their records and this is the response i receive : br...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjunv1996
Jun 8, 2017
Resolved
Report
Copy
Resolved

Error 536 in airtel

Address: 560045
Website: www.airtel.in/s/selfcare

Iam getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid. I am not able to register for an account in airtel for online services and change plan. I am not able find my bill cycle and any other details. It showing enter a valid airtel number or "no service is
Associated with your number whenever i try to register"...
Helpful
10 other people found this review helpful
10 found this helpful
3 Comments
Report
Copy
M
mohammedasif1
from Bengaluru, Karnataka
Jun 7, 2017
Resolved
Report
Copy
Resolved

Porting number

Address: 560102
Website: www.airtel.in

I had received a call from your executive on 30th May'17 to port my number to Airtel. Thus, I had opted for porting. I have received an SMS from your end stating the number will be activated (port) on[protected]:35:00. At the same time Vodafone number is stopped working assuming Airtel would be activated but in reality, Airtel is yet to activate my number.

I have been receiving two SMS from your end,
1.Thank you...
Helpful
16 other people found this review helpful
16 found this helpful
3 Comments
Report
Copy
F
Fathima Benazir
from Mysore, Karnataka
Jun 1, 2017
Resolved
Report
Copy
Resolved

Activation of my suspended number

Address: Bangalore, Karnataka, 560055
Website: Airtel

My number [protected] was suspended one month ago for the reason additional documents to be submitted. It was a corporate account, while the other number ending 562 was working my number alone was suspended. I and my colleague has visited the Airtel office at Koramangala several times and submitted documents thrice or more and have made several calls. My number is not activated yet. I am the CEO of a company and this has affected my business...
Helpful
7 other people found this review helpful
7 found this helpful
3 Comments
Report
Copy
B
Banun
from Ferokh, Kerala
May 31, 2017
Resolved
Report
Copy
Resolved

Double payment of bill

Address: Chennai, Tamil Nadu

I'm nasira. I'm using airtel postpaid card. On may 31st i have paid my bill of rs 229 through my airtel app. The transaction was successful but it was not updated. So i thought it as some error and tried again. Again the transaction was done successfully. After that only i checked for my sbi account balance and found that the money was deducted twice and a total of about 458 rs was reduced. So please do me the favour and return my money to...
Helpful
4 other people found this review helpful
4 found this helpful
4 Comments
Report
Copy
A
abhinam85
from Bengaluru, Karnataka
May 23, 2017
Resolved
Report
Copy
Resolved

Airtel sim issues.

I was not getting any network. Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I reveied a msg stating "your services have been set. Please restart handset". After restarting i got the network for 2-3 min and again getting a "no service" message. What is the issue. Why do i have to keep running around repeatedly....
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
A
Abhijeet Kaushik
from Dimapur, Assam
May 21, 2017
Resolved
Report
Copy
Resolved

Annoying precall announcement airtel

Address: Patna, Bihar, 801503
Website: Airtel

Since the last 20 days or so, every outgoing call that i make from my airtel number is followed by a 25-30 seconds pre call announcement informing me that my data benefits have expired. The announcement is not limited to few calls / day, in fact, i am forced to hear it every time i make an outgoing call.

Fed up of such brutal and unethical marketing practice, i contacted airtel dnd on 1909. My call was transferred to a senior...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Balakrishna Chennam
from Hyderabad, Telangana
May 17, 2017
Resolved
Report
Copy
Resolved

New connection cancellation - 81943314

Address: Hyderabad, Andhra Pradesh, 50072
Website: [email protected]

Hello Airtel
I got a new Airtel broadband connection on 11th of April, immediate after next day connection has failed, I have complained to airtel customer care couple of times and they raised tickets to resolve my issue, but no support or technician has came to my home to fix the issue, After 20 days, I decided to cancel my new connection and requested the same to customer care to return my money 4830 rupees
81943314 ticket...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
digish devassy
from Bengaluru, Karnataka
May 16, 2017
Resolved
Report
Copy
Resolved

Refuse TO Disconnect my Airtel broadband, keeps generating bill

Address: Bangalore, Karnataka, 560066

Hi,
I called customer support and disconnected airtel broadband two months back. They said it is all done. One week back i got a call saying, i have got a new bill for the last two months.

I requested to cancel bill and close the account. Girl wont close the account and scared me saying: i will escalate to senior. I do not know what else to do....
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarzan Kumar Dheeraj
from Jamshedpur, Jharkhand
May 13, 2017
Resolved
Report
Copy
Resolved

Regarding tower installation

Address: Hazaribagh, Jharkhand, 825301
Website: tarzanzone.com

Dear sir/medam

I have no coverage of airtal 4g so we want to installation of airtal 4g tower in my area.

Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for airtal network.

Thinkyou

Suraj kumar

My contact number

[protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SUBRATO DEY
from Jabalpur, Madhya Pradesh
May 6, 2017
Resolved
Report
Copy
Resolved

No service of broadband and landline

Address: Jabalpur, Madhya Pradesh, 482005
Website: www.airtel.in

My cust id is[protected]_dsl,
since 28.04.2017 i am not getting my broadband and landline services, till date.
When contacted airtel 121 authority in mobile on 28th itself, they assured me that services will be restored on 05.05.2017 by night 11 pm.
But, till date, ie, today 06.05.2017 at 21:15i am not getting airtel services, even assured by them.
Please take up the matter to airtel.
Thanks.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy